I can understand the frustration and tension in these emails as Gmail clearly doesn't provide any helpful way to resolve issues.
We too are in the same scenario. We got our domain lowered to bad about two months ago, without any apparent reasons (no clear changes on our end), and we are now struggling to find ways to revert it back to good. We read lots of blogs talking about this, but they often talk about setting up SPF/DKIM/DMARC, and having custom content with no or few links, etc, which already (SPF/DKIM/DMARC) or does not (links/content) apply to us. I am like Jaroslaw Rafa here: I want to believe. I want to believe that there is a way to revert these bans back to normal. I'd love to know why our domain has been pushed to "bad", in order to work on fixing this issue. I'd love to know why our IPs have been blocked and to have a way to request delisting, even if it needs to talk to a team in order to explain what was done, what has been implemented, and all needed proof that we are not spammers. Unfortunately, as far as I know, and as far as everyone seems to understand from Google on this mailing list, Gmail is a black box. Nothing comes out of it, and no one is providing clear solutions and explanations about what to do. I suspect this is not related to the people working at Google specifically, but more about a policy set by the organization. I'd LOVE to be proven wrong. Please prove me I'm wrong. Le ven. 15 avr. 2022 à 14:41, Jaroslaw Rafa via mailop <mailop@mailop.org> a écrit : > Dnia 14.04.2022 o godz. 12:40:52 Al Iverson via mailop pisze: > > > Yes, it is unfixable. Once Google's AI decides (for no apparent > reason) that > > > it will reject e-mails from you, or put them to recipients' spam > folder, > > > there's pretty much nothing you can do about it. > > > > That is false. > > I can believe your claim that "that is false" if you can give me a WORKING > advice of what can I do to make my e-mails get to the Google's inbox. Other > than "change your ISP" or "change your domain", as this is NOT A SOLUTION, > as I already stated. > > BTW. It's definitely a domain thing, not an IP reputation thing, since I > send from the same server e-mails from different domain that I mentioned in > my previous email, and those get through. However mails from this address > don't. They are hand-typed, plain text, without any links or attachments. > Just like this one. But anything coming from this domain is right away > spam-marked by Google. > > I have discussed this even directly with Brandon Long from Google on this > list. I have submitted the issue via their "sender troubleshooting form" > multiple times (BTW. they state it clearly in the form that you WON'T GET > ANY RESPONSE!). No effect. > > If you still think this is fixable, then give me a working fix. > > Just for comparison, I want to tell you about a completely different > experience. I mailed someone with the address @mail.ru. Mail.ru didn't > like > my IP address and rejected the email - giving me in the rejection message > an > URL to the page where I can request unblocking for my IP. I filled in the > form, next day I got a message that I'm unblocked. Everything smooth and > without any problems. > > That's what I would expect from a company as popular as Google. > -- > Regards, > Jaroslaw Rafa > r...@rafa.eu.org > -- > "In a million years, when kids go to school, they're gonna know: once there > was a Hushpuppy, and she lived with her daddy in the Bathtub." > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop >
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