I can't say the specific lenders, but I can say that it is not just bank and money lending. We have clients who are from the courts and other 3rd parties that do not fully validate the email that is given to them. We still must take it as there are no good ways to get the correct known email for a person. When we started, we worked to clean up the list and asked them to pass along to the 3rd party that we need the list to be better cleaned as there were many bad emails (I have seen many bad and incorrect emails listed). We also have setup the blacklist for those emails that have been sent, but failed due to non-existent mailbox, full mailbox, etc.
The problem I am trying to fix is that these are legal emails and I need a way to signal that to the providers. With many states and USA government stating that email is a legal form of communication, how can we guarantee it to the inbox if many of the users mark it as SPAM and potentially blocks other communication. Some links for reference: https://consumer.ftc.gov/articles/debt-collection-faqs - How debt collectors can communicate. https://www.prinz-lawfirm.com/our-blog/2023/october/-you-ve-got-mail-parties-may-now-be-served-via-e/ - Illinois allows sending of summons via Email. Michael Irvine -----Original Message----- From: mailop <mailop-boun...@mailop.org> On Behalf Of Richard W via mailop Sent: Monday, March 25, 2024 10:09 To: mailop@mailop.org Subject: Re: [mailop] Debt Collection Client Email Servers CAUTION: This email originated from outside of the organization. Do not click any links or open attachments unless you recognize the sender and know the content is safe. One also has to consider the quality of the data received. What kind of lender would accept an email address such as hotm...@hotmail.com as legit? (not the real address I'm seeing on mail from the noted IP addresses, but similar). Richard On 2024-03-25 6:50 a.m., Kent McGovern via mailop wrote: > "Biggest issue we have is that the number of false spam complaints due > to the nature of the industry." > > They aren't false spam complaints in the eyes of the people receiving > the email. > > Kent McGovern > > On Sun, Mar 24, 2024 at 10:52 PM Michael Irvine via mailop > <mailop@mailop.org <mailto:mailop@mailop.org>> wrote: > > Thank you. I will be opening a ticket with them to have it change. > Biggest issue we have is that the number of false spam complaints > due to the nature of the industry. Hard to keep the domain as good > without talking directly to the postmasters. > > > > Thanks, > > ** > > *Michael Irvine * > > > > > -------- Original message -------- > From: Michael Peddemors via mailop <mailop@mailop.org > <mailto:mailop@mailop.org>> > Date: 3/22/24 17:09 (GMT-06:00) > To: mailop@mailop.org <mailto:mailop@mailop.org> > Subject: Re: [mailop] Debt Collection Client Email Servers > > CAUTION: This email originated from outside of the organization. Do > not click any links or open attachments unless you recognize the > sender and know the content is safe. > > > > If they are 'dedicated', doesn't matter if they are coming from > SendGrid, the PTR should reflect your clients domain. > > host 149.72.234.90 > 90.234.72.149.in-addr.arpa domain name pointer > wrqvzxrx.outbound-mail.sendgrid.net > <http://wrqvzxrx.outbound-mail.sendgrid.net>. > > And given the amount of abuse of SendGrid servers, anything you can do > to differentiate from their generic naming conventions will help you. > > > On 2024-03-22 12:07, Michael Irvine via mailop wrote: > > Hello postmasters, > > > > One of our clients has been sending a debt collection campaign using > > email as the last resort of communication. These emails are more > > transactional and use a campaign mailing system to give some analytics. > > > > Context: > > > > We have 2 standard emails that go our daily. These emails describe the > > debt and how they can help. > > > > IP Addresses: > > > > 149.72.234.90 > > > > 149.72.238.176 > > > > 168.245.18.103 > > > > NOTE: IPs are dedicated from SendGrid > > > > Subject line: > > > > Unifin is here to help with your [DEBTDESCRIPTION1] account. > > > > NOTE: [DEBTDESCRIPTION1] is the name of the debt company. > > > > From Addresses are: > > > > olivia.ander...@unifinrs.com <mailto:olivia.ander...@unifinrs.com> > <mailto:olivia.ander...@unifinrs.com > <mailto:olivia.ander...@unifinrs.com>> > > > > emily.thomp...@unifinrs.com <mailto:emily.thomp...@unifinrs.com> > <mailto:emily.thomp...@unifinrs.com > <mailto:emily.thomp...@unifinrs.com>> > > > > Reply-to email is: > > > > myacco...@unifininc.com <mailto:myacco...@unifininc.com> > <mailto:myacco...@unifininc.com <mailto:myacco...@unifininc.com>> > > > > Please reach out to me directly if there is additional information > needed. > > > > Thank you, > > > > Michael Irvine | Great Computer Solutions > > > > m...@greatsys.com <mailto:m...@greatsys.com> > > > > > > _______________________________________________ > > mailop mailing list > > mailop@mailop.org <mailto:mailop@mailop.org> > > https://list.mailop.org/listinfo/mailop > <https://list.mailop.org/listinfo/mailop> > > > -- > "Catch the Magic of Linux..." > ------------------------------------------------------------------------ > Michael Peddemors, President/CEO LinuxMagic Inc. > Visit us at http://www.linuxmagic.com <http://www.linuxmagic.com> > @linuxmagic > A Wizard IT Company - For More Info http://www.wizard.ca > <http://www.wizard.ca> > "LinuxMagic" a Reg. TradeMark of Wizard Tower TechnoServices Ltd. > ------------------------------------------------------------------------ > 604-682-0300 Beautiful British Columbia, Canada > > _______________________________________________ > mailop mailing list > mailop@mailop.org <mailto:mailop@mailop.org> > https://list.mailop.org/listinfo/mailop > <https://list.mailop.org/listinfo/mailop> > _______________________________________________ > mailop mailing list > mailop@mailop.org <mailto:mailop@mailop.org> > https://list.mailop.org/listinfo/mailop > <https://list.mailop.org/listinfo/mailop> > > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
