On 10-Aug-07, at 1:55 PM, Jeferson Oliveira wrote:
> Hi!
>
> For the last 30 days no e-mail notifications were sent. As I was
> having
> problems with my Internet Service Provider, that was oftenly
> broking the
> internet connection, I thought that the ISP was causing that problem.
> But now that the internet connection is stable again the e-mail are
> still not sent.
>
> The Mantis installation is running for 16 months, and since I have
> installed it and configured it no other settings changes were done.
> Thus
> I don't think this is a Mantis problem, but I'm not sure where
> should I
> look for the cause of that problem.
>
> I have enabled the e-mail log using the configuration above:
> $g_log_level = LOG_EMAIL | LOG_EMAIL_RECIPIENT;
> $g_log_destination = 'file:C:/apache/logs/Mantis_email_log.txt';
>
> For every bug I assign to a developer the following log entries are
> written in the log file:
>
> 08-10-2007 14:39 E. South America Standard Time mail_recipient bug=
> 1214, add reporter=25
> 08-10-2007 14:39 E. South America Standard Time mail_recipient bug=
> 1214, add handler=11
> 08-10-2007 14:39 E. South America Standard Time mail_recipient bug=
> 1214, add project=10
> 08-10-2007 14:39 E. South America Standard Time mail_recipient bug=
> 1214, add project=11
> ...
> 08-10-2007 14:39 E. South America Standard Time mail_recipient bug=
> 1214, add project=26
> 08-10-2007 14:39 E. South America Standard Time mail_recipient bug=
> 1214, drop 10 (own)
> 08-10-2007 14:39 E. South America Standard Time mail bug=1214,
> type=owner, msg=email_notification_title_for_action_bug_assigned,
> recipients=("[EMAIL PROTECTED]", "[EMAIL PROTECTED]", ...)
>
> Apparently I can't see any problem, but Mantis (PHPMailer) returns the
> error "recipient_failed" (mantis\core\phpmailer\class.phpmailer.php at
> line 500).
This means that the smtp server rejected the address. Are they
properly formed? Are they valid as some servers check that the domain
exists?
>
> The server environment:
> Mantis 1.01
> Windows Server 2003 Enterprise Edition
> Apache 2.0.55
> PHP 4.4.2
> MySQL 4.0.26-nt-log
>
> Any suggestion on how to investigate/solve that problem?
>
>
> Thanks!
>
> Jeferson Oliveira
> Brazil
>
> Sent by Mozilla Thunderbird
> http://br.mozdev.org/thunderbird
>
--
Glenn Henshaw Logical Outcome Ltd.
e: [EMAIL PROTECTED] w: www.logicaloutcome.ca
Mantis Developer and User
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