Victor Boctor wrote: > Hi Jeferson, Hi Victor,
> I had a look at the PHPMailer code and if one of the to/cc/bcc > recipients is rejected, PHPMailer will fail the entire email. Hence, > I suggest you do the following checks: > > 1. Make sure that you smtp server accepts anonymous connections or > connections with the user name / passwords that you have configured in > Mantis configuration. It does not accept anonymous login, but I have tested the access with tools like Thunderbird with the same user name and password I have defined in the config_inc.php, and the messages are sent without any problems. > 2. Check the email addresses for all the users with the ids mentioned > in the log and check that they are valid and they exist. I have sent, manually, an e-mail to each enabled Mantis user and all of them have received the test message. > 3. It would be useful to test your SMTP server by connecting to it via > telnet and simulating the Mantis command that Mantis would issue. For > example in case of anonymous: > EHLO xyz.com > MAIL FROM: [EMAIL PROTECTED] As the anonymous login is not allowed, I have tested with the same user name and password used in Mantis, adding the "AUTH LOGIN" command (passing the user name and password encoded in base64) before the "MAIL FROM" command. The message was sent correctly. Could you tell me if there is some security rules that could deny access from apache to a smtp service? I'm asking about it because now I have percepted that this problem has started (coincidently or not) after some changes in the server's operating system security policies. Maybe some of that change could avoid PHPMailer to contact the SMTP server!? Thanks for your help. Regards, Jeferson Oliveira Brazil Sent by Mozilla Thunderbird http://br.mozdev.org/thunderbird ------------------------------------------------------------------------- This SF.net email is sponsored by: Splunk Inc. Still grepping through log files to find problems? Stop. Now Search log events and configuration files using AJAX and a browser. Download your FREE copy of Splunk now >> http://get.splunk.com/ _______________________________________________ mantisbt-help mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/mantisbt-help
