----- Original Message ----- From: "Anne Wilson" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, January 30, 2003 10:03 AM Subject: Re: [newbie] Internet Connection Problem (long, sorry!)
<snipped all> Anne, I used the wizard in MCC to set up the connection again, then used the Mozilla wizard to set up my account, but still no luck. As eurobell failed to give a sensible answer to my question about authentication protocol, I tried all the options! This is what I got... As PAP: Failed to connect to server mail.eurobell.co.uk As CHAP: Failed to connect to server mail.eurobell.co.uk As Terminal-based: Gave me a terminal screen where I put in my username, then I got The pppd daemon died unexpectedly Exit status:16 As Script-based: The pppd daemon died unexpectedly Exit status:16 Consulted man pppd - found that Exit status 16 = The link was terminated by the modem hanging up. Originally I thought the problem might be failure of the hardware module located between chair and keyboard - I have ME, and sometimes my brain gets a bit foggy! Now I think it is more likely that eurobell has some weird setup that they can't understand themselves, let alone explain to other people! So perhaps the answer is just that I need to use a different ISP? I've started a new thread asking for recommendations... Meanwhile, I don't feel inclined to waste any more of my time or yours on this problem - I'm sure we've all got better things to do - but big thanks to Anne and all others for help so far. Margot
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