Marcia,
Have you looked at the documentation on your installation CD?
I'm sure you have if you've made a boot floppy.
Have you tested your BiOS and tried to change the boot order to see if
the 'Technician' really knew what he was taalking about?  You just might
be able to boot from the CD. you can try changing it to CDROM, A,C, or
A, CDROM, C orjas most machines are setup - A, C, ...
>From here the installation should start up and you can specify text
install after the installation has initialized.

Eunice Thompson

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