Maybe check what the (response waiting) timeout period is 

 

JimB

 

From: [email protected] [mailto:[email protected]] On
Behalf Of Jimmy Tran
Sent: Thursday, February 12, 2015 4:31 AM
To: [email protected]
Subject: [NTSysADM] trouble with Outlook 2013 updating using Gmail IMAP

 

I have a client that seems to have this problem often.  Email will suddenly stop
updating in Outlook.  Forcing a send/receive and restarting doesn't help.  What
does seem to help is taking Outlook offline, then back online.  Doesn't anyone
have a permanent solution for this?

 

Its been an on and off issue for just one person for quite some time out.

 

Thanks,

 

Jimmy


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