There are no other users in the office having this specific problem.  I 
remember this had happened prior to a recent fresh OS install as well.

 

Could it be a setting in the Gmail settings online?

 

From: [email protected] [mailto:[email protected]] On 
Behalf Of Daniel Chenault
Sent: Thursday, February 12, 2015 5:21 AM
To: [email protected]
Subject: Re: [NTSysADM] trouble with Outlook 2013 updating using Gmail IMAP

 

Offline/online establishes a new connection. Is the client using roc/https? Are 
there intervening network devices that might have a timeout?


On Feb 12, 2015, at 2:12, "James Button" <[email protected]> wrote:

Maybe check what the (response waiting) timeout period is 

 

JimB

 

From: [email protected] [mailto:[email protected]] On 
Behalf Of Jimmy Tran
Sent: Thursday, February 12, 2015 4:31 AM
To: [email protected]
Subject: [NTSysADM] trouble with Outlook 2013 updating using Gmail IMAP

 

I have a client that seems to have this problem often.  Email will suddenly 
stop updating in Outlook.  Forcing a send/receive and restarting doesn’t help.  
What does seem to help is taking Outlook offline, then back online.  Doesn’t 
anyone have a permanent solution for this?

 

Its been an on and off issue for just one person for quite some time out.

 

Thanks,

 

Jimmy


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