Offline/online establishes a new connection. Is the client using roc/https? Are there intervening network devices that might have a timeout?
> On Feb 12, 2015, at 2:12, "James Button" <[email protected]> wrote: > > Maybe check what the (response waiting) timeout period is > > JimB > > From: [email protected] [mailto:[email protected]] > On Behalf Of Jimmy Tran > Sent: Thursday, February 12, 2015 4:31 AM > To: [email protected] > Subject: [NTSysADM] trouble with Outlook 2013 updating using Gmail IMAP > > I have a client that seems to have this problem often. Email will suddenly > stop updating in Outlook. Forcing a send/receive and restarting doesn’t > help. What does seem to help is taking Outlook offline, then back online. > Doesn’t anyone have a permanent solution for this? > > Its been an on and off issue for just one person for quite some time out. > > Thanks, > > Jimmy
