Lots of variants shown using Google keys of network timeout
network timeout outlook I don’t know which would be relevant to the/your user’s setup. >From (old) memory the problem may be too short a period, or too long a period, >or maybe something under ‘re-try’ There is also the consideration of POP3 – or IMAP with synchronisation of the Gmail to the user’s store For a start maybe see https://www.3ait.co.uk/blog/how-to-fix-outlooks-server-timeout-setting-to-avoid-multiple-emails-being-sent-out/ And – maybe (if corporate? Policy) and the user are OK with the idea – install a network traffic monitoring facility I found out why one user was having problems when a simple traffic summary facility showed massive resends (over 90% of traffic) from the user – the ISP facility was not acknowledging the ‘got-that-send-next-bit’ processes from the user. They never told me why, or what they did to fix the problem – but suddenly, 2 days after a complaint to their management identifying the problem as their systems, in that the user’s PC had no problems when moved to another site – everything started working ‘properly’. JimB From: [email protected] [mailto:[email protected]] On Behalf Of Jimmy Tran Sent: Thursday, February 12, 2015 4:15 PM To: [email protected] Subject: RE: [NTSysADM] trouble with Outlook 2013 updating using Gmail IMAP There are no other users in the office having this specific problem. I remember this had happened prior to a recent fresh OS install as well. Could it be a setting in the Gmail settings online? From: [email protected] [mailto:[email protected]] On Behalf Of Daniel Chenault Sent: Thursday, February 12, 2015 5:21 AM To: [email protected] Subject: Re: [NTSysADM] trouble with Outlook 2013 updating using Gmail IMAP Offline/online establishes a new connection. Is the client using roc/https? Are there intervening network devices that might have a timeout? On Feb 12, 2015, at 2:12, "James Button" <[email protected]> wrote: Maybe check what the (response waiting) timeout period is JimB From: [email protected] [mailto:[email protected]] On Behalf Of Jimmy Tran Sent: Thursday, February 12, 2015 4:31 AM To: [email protected] Subject: [NTSysADM] trouble with Outlook 2013 updating using Gmail IMAP I have a client that seems to have this problem often. Email will suddenly stop updating in Outlook. Forcing a send/receive and restarting doesn’t help. What does seem to help is taking Outlook offline, then back online. Doesn’t anyone have a permanent solution for this? Its been an on and off issue for just one person for quite some time out. Thanks, Jimmy
