I am not aware of a timeout period setting in outlook.  Google-Fu doesn't help 
either.  Can you show me where to check this?



From: [email protected] [mailto:[email protected]] On 
Behalf Of James Button
Sent: Thursday, February 12, 2015 2:12 AM
To: [email protected]
Subject: RE: [NTSysADM] trouble with Outlook 2013 updating using Gmail IMAP



Maybe check what the (response waiting) timeout period is



JimB



From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Jimmy Tran
Sent: Thursday, February 12, 2015 4:31 AM
To: [email protected]<mailto:[email protected]>
Subject: [NTSysADM] trouble with Outlook 2013 updating using Gmail IMAP



I have a client that seems to have this problem often.  Email will suddenly 
stop updating in Outlook.  Forcing a send/receive and restarting doesn't help.  
What does seem to help is taking Outlook offline, then back online.  Doesn't 
anyone have a permanent solution for this?



Its been an on and off issue for just one person for quite some time out.



Thanks,



Jimmy


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