There are a few white box notebook distributors out there. Most of them use
the Intel notebook spec for the business class laptops. Intel even has an
Ultrabook reference design. There are a few other business class laptops out
there. All are made by the same ODMs that build the laptops for everyone
else.

 

I'll rant on this topic a little as I have also BTDT and still do. I am a
local reseller and builder that focuses on business and I have been doing
this for a long time. The 20th anniversary of the business is later this
year. I have also heard and argued the local vs. national. It depends on the
reseller you choose to work with. I can match and sometimes exceed what is
offered by the others. It depends on what they want and are willing to pay
for. My business class desktop is based on the Intel V-Pro boards. All  the
servers are Intel server boards. The Intel boards have been extremely
reliable for me. Hard drives have their ups and downs also. I focus on the
SMB market so I don't have to concern myself with hundreds of new builds in
a short time. Not my market or focus.

 

I have been fortunate in that I am still in business through all that has
happened in the past few years. I want to believe that part of the reason is
because of the extra service I provide to my customers. Will I always be
here. No. But when I decide to call it quits I'll make sure all my customers
are covered. 

 

Art

 

From: Jonathan Link [mailto:jonathan.l...@gmail.com] 
Sent: Wednesday, February 29, 2012 2:00 PM
To: NT System Admin Issues
Subject: Re: Favorite corporate PCs?

 

How many whitebox notebook makers?

On Wed, Feb 29, 2012 at 3:35 PM, Cynicalgeek <cynicalg...@gmail.com> wrote:

How many workstations do you refresh per year? 1/3 of the
workstations/laptops?  How many is that?

 

Are you paying for 4 hour support or NBD support for workstations and
laptops?

 

 

On Wed, Feb 29, 2012 at 3:21 PM, John Cook <john.c...@pfsf.org> wrote:

I've had both refurb and NIB parts shipped but really, if they are still
under warranty who cares. it may be cheaper up front but when you figure in
downtime (and all of my Dell parts are either there that day or first thing
the next AM) for dozens or even hundreds of staff for hours or days not to
mention the 24/7 support then suddenly it isn't quite the savings you
thought. It's a business case, do you need cheap equipment to get you up and
running or do you need to minimize the impact on your overworked staff. Can
I build a whitebox cheaper, sure, I do it at home but when it comes to doing
hundreds of machines during a refresh it just doesn't pay. Labor in Mexico
is WAY cheaper than my time.

 

John W. Cook

System Administrator

Partnership For Strong Families

5950 NW 1st Place

Gainesville, Fl 32607

Office (352) 244-1610 <tel:%28352%29%20244-1610> 

Cell     (352) 215-6944 <tel:%28352%29%20215-6944> 

 

MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4

 

 

From: Cynicalgeek [mailto:cynicalg...@gmail.com] 
Sent: Wednesday, February 29, 2012 2:55 PM


To: NT System Admin Issues

Subject: Re: Favorite corporate PCs?

 

I've been on both sides of this over the past 17 years and have heard all of
the question answer sessions before.

 

Go with a local business who has a good reputation and uses either true
Intel boards or ASUS boards.

 

Is Dell's tech support/replacement part solution that wonderful that
justifies the overpriced computer?

 

Have you *EVER* gotten a replacement part from Dell that wasn't s refurb?

 

I had servers on Gold or Platinum support and when a RAID array drive is
sent out for replacement it is a refurb.  Does that seem fair to you?

 

 

On Wed, Feb 29, 2012 at 1:59 PM, John Cook <john.c...@pfsf.org> wrote:

Local business go out of business at inopportune times and there is much
more to the vendor relationship with Dell than just buying a box. 

John W. Cook 
Systems Administrator 
Partnership for Strong Families


 

From: Cynicalgeek [mailto:cynicalg...@gmail.com] 

Sent: Wednesday, February 29, 2012 01:27 PM


To: NT System Admin Issues <ntsysadmin@lyris.sunbelt-software.com> 

Subject: Re: Favorite corporate PCs? 
 

Why not support a local business instead of buying overpriced Dell
computers? 

 

On Wed, Feb 29, 2012 at 12:24 PM, Tom Miller <tmil...@hnncsb.org> wrote:

We purchase a number of PCs each month as part of a rotation cycle.  I've
been a Dell customer for years, but lately don't think Dell has been
offering the best price we can get (we are non-profit and state/GSA,
although non-profit pricing is usually better).  So I'm looking around.  For
desktops I'm not too picky as long as specs are similar.  

 

HP?  Lenovo?  Big Lots?

 

Thanks,

Tom

 

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