I could not disagree with the advice more. And yes I have received new parts from Dell, although I have not had a great deal of need for replacement parts with Dell's systems as they are extremely reliable out of the box. If you are buying a white box system from a local builder how do you know that every part on your "new" system is not a refurb? Tim
From: Cynicalgeek [mailto:cynicalg...@gmail.com] Sent: Wednesday, February 29, 2012 1:55 PM To: NT System Admin Issues Subject: Re: Favorite corporate PCs? I've been on both sides of this over the past 17 years and have heard all of the question answer sessions before. Go with a local business who has a good reputation and uses either true Intel boards or ASUS boards. Is Dell's tech support/replacement part solution that wonderful that justifies the overpriced computer? Have you *EVER* gotten a replacement part from Dell that wasn't s refurb? I had servers on Gold or Platinum support and when a RAID array drive is sent out for replacement it is a refurb. Does that seem fair to you? On Wed, Feb 29, 2012 at 1:59 PM, John Cook <john.c...@pfsf.org<mailto:john.c...@pfsf.org>> wrote: Local business go out of business at inopportune times and there is much more to the vendor relationship with Dell than just buying a box. John W. Cook Systems Administrator Partnership for Strong Families From: Cynicalgeek [mailto:cynicalg...@gmail.com<mailto:cynicalg...@gmail.com>] Sent: Wednesday, February 29, 2012 01:27 PM To: NT System Admin Issues <ntsysadmin@lyris.sunbelt-software.com<mailto:ntsysadmin@lyris.sunbelt-software.com>> Subject: Re: Favorite corporate PCs? Why not support a local business instead of buying overpriced Dell computers? On Wed, Feb 29, 2012 at 12:24 PM, Tom Miller <tmil...@hnncsb.org<mailto:tmil...@hnncsb.org>> wrote: We purchase a number of PCs each month as part of a rotation cycle. I've been a Dell customer for years, but lately don't think Dell has been offering the best price we can get (we are non-profit and state/GSA, although non-profit pricing is usually better). So I'm looking around. For desktops I'm not too picky as long as specs are similar. HP? Lenovo? Big Lots? 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