Extremely!

On Tue, Apr 27, 2010 at 3:23 PM, Crawford, Scott <crawfo...@evangel.edu>wrote:

>  Nice J
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> *From:* Don Guyer [mailto:don.gu...@prufoxroach.com]
> *Sent:* Tuesday, April 27, 2010 2:20 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Ink & toner "cold callers"
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> Who? Who doesn’t want to buy the ribbons?!
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> Don Guyer
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> Systems Engineer - Information Services
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> Prudential, Fox & Roach/Trident Group
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> 431 W. Lancaster Avenue
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> Devon, PA 19333
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> Direct: (610) 993-3299
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> Fax: (610) 650-5306
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> don.gu...@prufoxroach.com
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> *From:* Mayo, Bill [mailto:bem...@pittcountync.gov]
> *Sent:* Tuesday, April 27, 2010 3:04 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Ink & toner "cold callers"
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>
>
> That reminds me of an encounter I had.  WAY back at my first tech job (when
> dot matrix printers were still all the rage), I would get called 3 or 4
> times a week by folks wanting to sell us their ribbons.  Having been stupid
> enough to try a "free sample" from a vendor one time (and getting bitten), I
> began to just tell those folks "thanks, but no thanks".  As you mentioned
> they were often downright rude.  The most egregious being one fellow who
> kept repeating how it was going to save us money.  Finally flabbergasted by
> my refusal, he said (and I quote), "Oh, too stupid to save money, then" and
> hung up.  I am pretty sure the same person called again about a month later,
> too.
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>
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> Bill Mayo
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>
>  ------------------------------
>
> *From:* Ralph Smith [mailto:m...@gatewayindustries.org]
> *Sent:* Tuesday, April 27, 2010 2:58 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Ink & toner "cold callers"
>
> I used to try to nicely explain to them that I wasn’t interested, but most
> of them are so rude this got old fast.
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> I started just hanging up on them when they wouldn’t shut up, but sometimes
> they would actually have someone else call back and yell at me for being
> rude!
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> Then, since we are a non-profit, I started immediately soliciting them for
> toner donations – that usually got them to hang up.  But this still takes
> too much time.
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> Now I tell them (mostly truthfully), that we don’t buy toner because it’s
> included in our service contract - thanks anyway, and I hang up.
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> I still get 1 to 3 calls a week.  Everyone at our agency knows that I am
> the only one who orders toner, so no worries there, at least.
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> *From: *"John Aldrich" <jaldr...@blueridgecarpet.com>
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> *Date: *Tue, 27 Apr 2010 13:05:47 -0400
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> *To: *NT System Admin Issues<ntsysadmin@lyris.sunbelt-software.com>
>
> *Subject: *Ink & toner "cold callers"
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>
>
> I’m assuming most of you are like me and in charge of the “consumables” for
> your laser copiers/printers/fax machines. How do you have your people
> trained to deal with the cold-callers who try to get you to buy the toners?
>
> Mostly, my users are trained to refer the call to me, but it’s starting to
> get old with upwards of 3 or 4 calls per week and having to tell them
> “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45
> seconds to a minute I’d rather spend reading this list, etc. J
>
> I thought about emailing my users and telling them that there are only 3
> people who order ink & toner and if the caller doesn’t ask for one of us by
> name, they aren’t our supplier, and that I’d prefer the caller never get
> passed along; but I’m afraid that if I do that, someone might go ahead and
> order toner from someone other than our normal suppliers. (I don’t have a
> lot of faith in my “users” J)
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