My manager at a previous employer would tire of the calls and started asking the callers to "tell me more" about whatever the product was while he ignored it all. Then he'd say "Hey, I think I need that. Let me get my credit card...", set the phone on the desk, grab a magazine and head to the rest room. After about 10 minutes we'd hear "hello... hello?" and then a click as the caller hung up. Used to crack us up!
Die dulci fruere! Roger Wright ___ On Tue, Apr 27, 2010 at 2:39 PM, Jacob <ja...@excaliburfilms.com> wrote: > If you have time.. pretend you are interested. Even have them come out > and visit you… drag it on and on. Then when they think they are close to > signing a deal with you, tell them you are no longer interested. > > > > Almost all the vendors I have a relationship with have my cell. They will > call me on my cell. > > > > *From:* John Aldrich [mailto:jaldr...@blueridgecarpet.com] > *Sent:* Tuesday, April 27, 2010 10:40 AM > > *To:* NT System Admin Issues > *Subject:* RE: Ink & toner "cold callers" > > > > Ahh… I’m getting some good ideas here… J Thanks, all… keep the info > coming! J > > > > [image: John-Aldrich][image: Tile-Tools] > > > > *From:* Terry Dickson [mailto:te...@treasurer.state.ks.us] > *Sent:* Tuesday, April 27, 2010 1:39 PM > > *To:* NT System Admin Issues > *Subject:* RE: Ink & toner "cold callers" > > > > We trained our callers to just reject the callers, and not even forward > them on. We do have a contract we have to purchase from and they do not > call like this so that works for us. > > > > *From:* John Aldrich [mailto:jaldr...@blueridgecarpet.com] > *Sent:* Tuesday, April 27, 2010 12:26 PM > > *To:* NT System Admin Issues > *Subject:* RE: Ink & toner "cold callers" > > > > Yeah…but do you have your users trained to reject these calls outright ** > before** they get to you or do you just accept ‘em and tell ‘em “no > thanks.” > > > > [image: John-Aldrich][image: Tile-Tools] > > > > *From:* viperb...@gmail.com [mailto:viperb...@gmail.com] > *Sent:* Tuesday, April 27, 2010 1:13 PM > > *To:* NT System Admin Issues > *Subject:* Re: Ink & toner "cold callers" > > > > I forward the calls to our local "rejection hotline" (insert google search > here). Unprofessional, I know, but so is cold calling IMHO. > > Sent from my BlackBerry® smartphone with Nextel Direct Connect > ------------------------------ > > *From: *"John Aldrich" <jaldr...@blueridgecarpet.com> > > *Date: *Tue, 27 Apr 2010 13:05:47 -0400 > > *To: *NT System Admin Issues<ntsysadmin@lyris.sunbelt-software.com> > > *Subject: *Ink & toner "cold callers" > > > > I’m assuming most of you are like me and in charge of the “consumables” for > your laser copiers/printers/fax machines. How do you have your people > trained to deal with the cold-callers who try to get you to buy the toners? > > Mostly, my users are trained to refer the call to me, but it’s starting to > get old with upwards of 3 or 4 calls per week and having to tell them > “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45 > seconds to a minute I’d rather spend reading this list, etc. J > > I thought about emailing my users and telling them that there are only 3 > people who order ink & toner and if the caller doesn’t ask for one of us by > name, they aren’t our supplier, and that I’d prefer the caller never get > passed along; but I’m afraid that if I do that, someone might go ahead and > order toner from someone other than our normal suppliers. (I don’t have a > lot of faith in my “users” J) > > > > [image: John-Aldrich][image: Tile-Tools] > > > > > > > > > > > > > > > > > > > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
<<image002.jpg>>
<<image001.jpg>>
