Hi, On Fri, Apr 16, 2004 at 06:40:53AM -0400, Covert, Jake wrote: > I used to think that way as well. > > But notes are basically a scratch pad for notes as Admins work on a given > task. So as I'm working for a few days on a given job, I might end up > actually writing things down a few times a day for a few days. This ends up > with a whole lot of "Notes". > > If 'history tracking' were of importance to a given admin, then maybe there > could just be a config option to prevent the re-editing of notes globally. > > What are they thoughts from the rest of the admins on how useful / un-useful > this feature would be to you?
I think like Kai. Archive is archive. > Jake Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/