Hershel Robinson wrote:
I am attempting to install OTRS on a Linux VPS (virtual private
server). I have SSH access to the server.
I downloaded otrs-2.0.4-01.i386.rpm and installed it and it worked.
Well, it claimed to have worked. Unfortunately the URL that it
provided me to continue the installation failed--it doesn't exist.
A few points to note about this situation: I myself have few Linux
skills--nothing more than the Unix basics I used back in college.
Furthermore, I know very little about this VPS, as in how precisely
it works etc.
The VPS support responded thusly when asked what OS the machine runs:
Linux host.mzshosting.com 2.6.8-022stab078.1-enterprise #1 SMP Thu
May 11 13:51:08 MSD 2006 i686 athlon i386 GNU/Linux
That's the answer to what kernel the machine runs, not what OS it is.
You might want to cat /etc/*-release. Also, which rpm did you pick?
If you don't even know what OS you're running you might have picked
the wrong one.
The machine is hosted by powervps.com
I see they host 4 kinds of control panels. Which one do you have?
After the install, the system said to continue here:
http://host.mzshosting.com/otrs/installer.pl
but mzshosting.com itself doesn't really go anywhere, let alone
that URI.
So, can anyone tell me how to proceed from here?
Use any domain hosted on the server and append /otrs/installer.pl for
the location of the installer.
Nils Breunese.
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