>> #cat /etc/*-release
Fedora Core release 2 (Tettnang)
Fedora Core release 2 (Tettnang)
Looks like Fedora Core 2 to me. :o)
It does? How did you know that? You Linux guys are so technical. :)
Not exactly. If you take a look at http://otrs.org/download/ you'll see
that there are seven download links that serve rpms. Which one did you
pick? I hope you picked the one for Fedora Core 1,2,3 (or RH8, as it's
the same rpm actually).
I used FTP to get the file straight onto the server and I *think* I used
RH8, but I am not 100% certain today.
Perhaps I should remove this RPM and reinstall now that I know which is
the correct one?
The rpm installation should have created /etc/httpd/conf.d/otrs.conf
which has a ScriptAlias directive that makes sure /otrs/ is linked to
/opt/otrs/bin/cgi-bin/. Maybe still you need to restart apache in order
to load the OTRS config for apache.
Yes, that file is there and has:
ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
I restarted apache now (although I also did this yesterday) and still
page not found. /opt/otrs/bin/cgi-bin/installer.pl certainly exists,
however. :)
I tried now mysite.com/otrs/ and got: You don't have permission to
access /otrs/ on this server. This is opposed to
mysite/otrs/installer.pl which shows: The requested URL
/otrs/installer.pl was not found on this server.
Perhaps therein lies the problem? Permissions? Doesn't seem to be however:
drwxrwxr-x 3 apache apache 1024 May 30 04:00 cgi-bin/
and
-rwxrwxr-x 1 apache apache 4365 Nov 12 2005 installer.pl*
Hershel
--
Gallery Robinson Web Services
http://web.galleryrobinson.com/
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