Hershel Robinson wrote:
[EMAIL PROTECTED] [/]# rm otrs-2.0.4-01.i386.rpm
rm: remove regular file `otrs-2.0.4-01.i386.rpm'? y
[EMAIL PROTECTED] [/]# rpm -e otrs
error: package otrs is not installed
[EMAIL PROTECTED] [/]# rm -rf /opt/otrs
[EMAIL PROTECTED] [/]# wget ftp://ftp.otrs.org/pub/otrs/RPMS/redhat/8.0/
otrs-2.0.4-01.i386.rpm
--06:42:42-- ftp://ftp.otrs.org/pub/otrs/RPMS/redhat/8.0/
otrs-2.0.4-01.i386.rpm
=> `otrs-2.0.4-01.i386.rpm.1'
Resolving ftp.otrs.org... 217.160.177.88
Connecting to ftp.otrs.org[217.160.177.88]:21... connected.
Logging in as anonymous ... Logged in!
==> SYST ... done. ==> PWD ... done.
==> TYPE I ... done. ==> CWD /pub/otrs/RPMS/redhat/8.0 ... done.
==> PASV ... done. ==> RETR otrs-2.0.4-01.i386.rpm ... done.
[ <=> ] 11,844,037 733.55K/s
06:42:59 (702.80 KB/s) - `otrs-2.0.4-01.i386.rpm.1' saved [11,844,037]
[EMAIL PROTECTED] [/]# ls -l otrs*
-rw-r--r-- 1 root root 11844037 May 31 05:07 otrs-2.0.4-01.i386.rpm
-rw-r--r-- 1 root root 11844037 May 31 06:42 otrs-2.0.4-01.i386.rpm.1
It seems that in one of your previous FTP sessions you created
otrs-2.0.4-01.i386.rpm.1 by downloading otrs-2.0.4-01.i386.rpm while
you already had a file by that name in the download directory. You
might then have installed the 'old' rpm again. Anyway, after my steps
you should be installing the correct version. You can delete the .rpm.
1 file anyhow.
[EMAIL PROTECTED] [/]# service otrs restart
Shutting down OTRS
Disable /opt/otrs/bin/PostMaster.pl ... done.
Shutting down cronjobs ...
no crontab for otrs
failed!
Starting OTRS..
Checking httpd ... failed!
--> Please start the webserver at first! (service httpd start) <--
This seems very strange. What does 'service httpd status' say? Maybe
you have some sort of strange custom httpd setup that OTRS doesn't
detect. What does 'rpm -q httpd' say?
Nils Breunese.
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