Dear, Thanks for all the reply´s you have sented me allready. Somehow nobody understands that i am setting up a test system. this means, that when evaluation is done i will use or linux or windows (normally installed) I really dont care about a system restart or what so ever, and the system is win2000 and correct me if i am wrong, there are no system updates anymore from MS.
To run Xampp you dont need system rights, if anyone claims it does please follow my earlier provided information. Or compile a webserver in windows using apache zip installer with mysql zip installer an php zip installer and perl zip installer, and for thos who want it like the otrs msi installer use the strawberry perl d drive installer. configure the php.ini, phpmyadmin, htpd.conf , and necessarly tools and you will notice that no need of system rights is needed, nor is the service in my case needed. you kan allways kill the service wich you start manually indos with the correctly commands. so without being rude to anyone (i really appreciate help) Mr Michiel´s link to linux install from source can´t be applied completly for win32 systems why? cause linux and win32 works completly different. Even in the otrs from source manual for win32 you cant find nowhere an how to in the zip package, all they mention is linux (what the heck is it doing in the win source btw?) Maybe i am missing something about the c compiler, can you direct me to the things is hould recompile cause c compiler works to without admin rights , and i can if necesserly use an other machine to compile what i need. Before i forget; thanks Michiel, i have the needed packages for perl allready installed without need of admin :-) Anton; thanks for the advice, but the problem is the system manager wil fold this in a project and like mentioned earlier, we are no small company the current status is 2012 if i would like it to be tested. About things doing right, yes ofcourse that is why after evaluation the needed files will be exported like mentioned in the manual. So did nobody ever tryed to isntall this on windows without the msi installer? thanks Mr . Sol 2008/12/17 Anton Gubar'kov <anton.gubar...@gmail.com> > Hello, > > You need the things done right, don't you? I suspect that you want your > OTRS system get up automatically when the host system is rebooted. If you > run on Windows platform I think you are pretty much aware of the monthly > update release cycle and reboot is needed to complete the update. > > In order to have your MySQL database server and Apache shut down cleanly at > host shutdown and start up nicely at host startup you need to run it as > Windows service. You need admin rights to install a new service. Period. > > If you need convincing arguments for your manager, try telling him/her that > you tested with limited rights, however this is not a recommended way to run > OTRS. You encountered a stability problem. The suggested remedy is to > install the services. You need admin rights to this particular host. Or > alternatively you need help of a person with admin rights to do the job for > you. > > > Regards, > Anton. > > 2008/12/17 sol sol <solle...@gmail.com> > > Michiel, >> the problem is that we are not a small company, i can request it on our it >> services but then the problem is that they well need to setup the project, >> and problably with a look on the current ones the soonest test date will be >> in 2012. >> But we cant wait that long, >> >> About Xampp, xampp package can be run without installing, take a look here >> : >> http://www.apachefriends.org/download.php?xampp-win32-1.6.8.zip >> extract it to some location and you will see everything runs without >> installing. >> For perl it uses mod_perl the same story: >> >> http://www.apachefriends.org/download.php?xampp-win32-perl-addon-5.10.0-2.2.9-pl2.zip >> extract it to some location and you will see everything runs without >> installing. >> for the needed modules go to perl/bin and use ppm (or was it pmm?) in dos >> command >> >> Maybe you guys think i do not know what i am doing, but to setup a >> webserver for testing with xampp you do not need admin rights, >> and im pretty sure that it is the same for otrs. >> >> At Steve, tell me 1 package name that will need admin rights? >> Otrs is based and used on a webserver, no admin rights needed if i acces >> my xampp install, correct me if i am wrong. >> >> And iff you guys still doent believe me, install otrs to a folder called >> c:xampp, copy this folder to a backup, >> remove otrs install, place the backup back to c:/xampp, overwrite it with >> xampp zip install and xampp perl addon, run setup.bat for xampp , start >> xampp and go to localhost/otrs/customer.pl, you will notice that you have >> a wroking install, >> >> but that is not the way i want to work, i want a clean and decent install >> with no trash. >> Problem is, linux install is well documented , and win install isnt, and >> problably nobody knows how to do it correctly cause every one is lacks and >> uses the installer... >> >> So iff anyone has clues how to do the install without beginning about the >> fact i need admin rights or should use the installer you are welcome >> >> (sorry if i sounded rude but it begins to work on my nerves :-) ) >> >> >> >> >> >> 2008/12/16 Michiel Beijen <mich...@beefreeit.nl> >> >>> Installing the additional modules on XAMPP would probably require >>> additional rights since you would need to compile at least a couple of >>> them, for which you would need access to a C compiler. Ref: >>> [http://theoryx5.uwinnipeg.ca/CPAN/perl/pod/perlmodinstall.html] >>> XAMPP does not use ActivePerl or such so installing Perl modules is >>> not that easy. >>> >>> Of course I do not have insight in your organisation and your position >>> in it but if you don't get administrative rights you might not be the >>> right person to do the evaluation. You should go to your manager, or >>> your manager's manager, and try to convince them of the need for OTRS >>> in your organisation. You should get them to convince IT to work with >>> you to perform a succesful evaluation. This way you can also organise >>> a supportive base for implementation of OTRS in your company when >>> you'd get to the next step: implementation. >>> >>> Good luck with your project! >>> >>> Kind regards, >>> -- >>> Michiel Beijen >>> Software Consultant >>> +31 6 - 457 42 418 >>> Bee Free IT + http://beefreeit.nl >>> >>> >>> >>> 2008/12/16 sol sol <solle...@gmail.com>: >>> > Dear Michiel, >>> > >>> > maybe i was not correct in my discription: >>> > *i have no admin rights on the system where the test otrs needs to >>> work. >>> > *I can only demand admin rights to install once evaluation is done. >>> > *i can install it on my local device(portable) but then i have no >>> network >>> > connection on the intranet of the office. >>> > >>> > Xampp is an usefull tool to get apache perl, php,mysql working in >>> evalution. >>> > An definitive server configuration is in process as we speak, so once >>> the >>> > evaluation is completed it is going to run on a webserver, and even >>> then i >>> > cant use the installer. >>> > >>> > The cron story is not a big deal to worry about at this moment , i >>> guess i >>> > can bypass it with a cron job in windows it self. >>> > >>> > So resuming, >>> > can anyone tell me how to install otrs without using the installer? >>> > cause following the manual for linux doesnt work;-) >>> > >>> > >>> > >>> > 2008/12/16 Michiel Beijen <mich...@beefreeit.nl> >>> >> >>> >> You can't use the OTRS windows installer with XAMPP because the >>> >> Windows installer sets up its own database, apache and Perl. So you >>> >> should be able to use the OTRS windows installer on a windows box >>> >> WITHOUT XAMPP without too much trouble... that just might be what >>> >> you're looking for? >>> >> I saw people complaining about cron job schedulers on Windows, I can >>> >> not make any suggestions as to what works or does not work. Is there >>> >> anyone running Windows who would like to share a success story? >>> >> -- >>> >> Michiel Beijen >>> >> Software Consultant >>> >> +31 6 - 457 42 418 >>> >> Bee Free IT + http://beefreeit.nl >>> >> >>> >> >>> >> >>> >> 2008/12/15 sol sol <solle...@gmail.com>: >>> >> > Hi Michiel and Lars, >>> >> > >>> >> > Thanks for the reply. >>> >> > Firts of all, Linux would make life easier cause then i would not >>> worry >>> >> > about the admin rights, but every system is running win2000 for now >>> and >>> >> > in >>> >> > future will convert to vista. Second, Linux would be easier cause i >>> >> > could >>> >> > use the rpm packages.. (and ofcourse like Michiel says if anything >>> >> > happens....) >>> >> > >>> >> > But it is no option. >>> >> > L/Xampp, it is indeed an easy test system, that is why i am trying >>> to >>> >> > setup >>> >> > my evaluation with this, it needs no admin rights, and i can port it >>> >> > easyly >>> >> > to an other test system like my collegues pc for example. The last >>> >> > interesting thing is i can export it later on , and import it to the >>> >> > right >>> >> > server. So i do understand that no production system should run on >>> >> > xampp;-) >>> >> > >>> >> > The VM application is kinda cool but it would lak performance for a >>> test >>> >> > system (we would try a less important mailbox to test) and even iff >>> its >>> >> > good >>> >> > performance i run in the problem of installing with out admin >>> right... >>> >> > >>> >> > ok, back on track : >>> >> > iff i install the perl add on, i will still be missing the >>> additional >>> >> > modules for perl. some how downloading them wont work like it >>> should, my >>> >> > install constantly fails.. i do know that the 1.3 version of OTRS >>> had an >>> >> > installer for the modules, does it to for 2.3? >>> >> > Or can i import them from a win /linux RPM? so yes how? >>> >> > >>> >> > Iff i would use xampp to install, do i paste the otrs folder in >>> htdocs >>> >> > from >>> >> > apache or in the root next to apache? >>> >> > >>> >> > Is there an alternative possibility for the cron jobs? >>> >> > >>> >> > Thanks in advance,sincerly Sol >>> >> > >>> >> > 2008/12/15 Michiel Beijen <mich...@beefreeit.nl> >>> >> >> >>> >> >> I guess you /should/ be able to get OTRS working on XAMPP. However, >>> >> >> the default XAMPP from the Apache Friends website does not seem to >>> >> >> include Perl so you should make sure you install the add-on: >>> >> >> [http://www.apachefriends.org/en/xampp-windows.html#644] >>> >> >> This does not incorporate all of the needed Perl modules that are >>> >> >> required. You can run the otrs.checkModules script from a console >>> >> >> window. Change to the bin directory of OTRS and execute 'perl >>> >> >> otrs.checkModules'. >>> >> >> >>> >> >> You can probably install any missing OTRS modules via cpan. >>> >> >> [http://doc.otrs.org/2.3/en/html/x414.html] >>> >> >> >>> >> >> Please note that XAMPP is targeted at developers. You should not be >>> >> >> using it in production systems. So you could use it to perform a >>> quick >>> >> >> evaluation, but if you want to use it a bit more than that you >>> should >>> >> >> look into another solution. >>> >> >> See [http://www.apachefriends.org/en/xampp.html] under >>> 'Philosophy'. >>> >> >> And if you want to do just an evaluation of OTRS you can also >>> consider >>> >> >> using a pre-made VMWare image such as this: >>> >> >> [http://www.vmware.com/appliances/directory/591] >>> >> >> >>> >> >> I do not really agree with Lars as to you should not use Windows >>> for >>> >> >> OTRS. In my opinion, Windows is a supported platform by OTRS so you >>> >> >> will be able to succesfully deploy OTRS on it. However, it is true >>> >> >> that OTRS originated on Linux. Probably, most of the OTRS >>> deployments >>> >> >> will be running on some sort of linux, but I do not have any data >>> on >>> >> >> that. Some parts of the documentation are based on the assumption >>> that >>> >> >> you are running on Linux so you might run into minor issues with >>> that. >>> >> >> Other than that, you will be able to run OTRS on Windows just fine. >>> >> >> >>> >> >> The main point for platform choice for OTRS is the skills available >>> in >>> >> >> your organisation. If you are a Microsoft-only shop, you should >>> just >>> >> >> go ahead and use Windows, if you have a considerable amount of your >>> >> >> business running on Linux or the like, use that. >>> >> >> >>> >> >> If you are the only person in a Microsoft shop with Linux skills, >>> go >>> >> >> with Windows (otherwise, if you leave or get hit by a truck or... >>> the >>> >> >> organisation will be stuck with a solution which they do not >>> >> >> understand and which they will want to get rid of!) >>> >> >> -- >>> >> >> Michiel Beijen >>> >> >> Software Consultant >>> >> >> +31 6 - 457 42 418 >>> >> >> Bee Free IT + http://beefreeit.nl >>> >> >> >>> >> >> 2008/12/12 sol sol <solle...@gmail.com>: >>> >> >> > Hi, >>> >> >> > >>> >> >> > I am trying to setup a test system: >>> >> >> > Used system win 2000 (no admin access) >>> >> >> > Xampp >>> >> >> > >>> >> >> > I can not seem te be able to get this otrs running with xampp, >>> and i >>> >> >> > cant >>> >> >> > find info about it. >>> >> >> > Can some one help me out with this? >>> >> >> > >>> >> >> > >>> >> >> > >>> >> >> > _______________________________________________ >>> >> >> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> >> >> > Archive: http://lists.otrs.org/pipermail/otrs >>> >> >> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> > >>> >> >> _______________________________________________ >>> >> >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> >> >> Archive: http://lists.otrs.org/pipermail/otrs >>> >> >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> > >>> >> > >>> >> > _______________________________________________ >>> >> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> >> > Archive: http://lists.otrs.org/pipermail/otrs >>> >> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> > >>> >> _______________________________________________ >>> >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> >> Archive: http://lists.otrs.org/pipermail/otrs >>> >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> > >>> > >>> > _______________________________________________ >>> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> > Archive: http://lists.otrs.org/pipermail/otrs >>> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> > >>> _______________________________________________ >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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