On Apr 5, 2004, at 11:10 AM, Mike wrote:
I have complained to NetLink Services, my ISP, about SpamCop being overzealous and it's filtering triggers way too stringent that its taking down legitimate stuff like this PCI list mail. On the flip side, for years I have received ZERO spam. In the past year a few spams have faked their way through but I could count them on one hand. According to my ISP rep, whenSpamCop blacklists pci-powermacs its a temporary 2 days to1 week thing and never permanent.
It is totally unacceptable for a service to block non-spam mail, IMO, and this is the problem with all the blocking services. I've witnessed domains getting blocked because some dumba** who *signed up* for a mailing list complained immediately to the service.
This blocked a company's e-mail from their customers. This is illegal restraint of trade and is eminently actionable.
It's the electronic equivalent of a third party going to a business and cutting their phone lines because a customer of the business complained to the third party.
Or a service that followed the mailman, and rifled through your mailbox throwing out everything that looked like spam. Last week someone bitched at them about Mastercard sending them junk mail, so this week everything from Mastercard is being thrown out.
Oops, there went this months' bill...
I dislike spam as much as anyone else, but there is a special place in Hell reserved for vigilantes like SpamCop and other RBL folks. Probably right next to the place reserved for the spammers. They have arrogated to themselves the right to determine what e-mail I do and don't get.
They don't get to do that!
This is why I'm much more in favor of client-end anti spam tools, the end user has control over what is blocked and what isn't.
After all, I really dislike getting ads in the mail from some stupid grocery store I never shop at, but I really like the Ace ads...they often have something I want.
I can train my client-end antispam tools to be that discriminating, but I have no such control over RBL servers...
--
Bruce Johnson University of Arizona College of Pharmacy Information Technology Group
Institutions do not have opinions, merely customs
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