Open Device Manager, DVD CD ROMs and the property sheet of this DVD
player. Under the Driver Tab, select "Roll Back Driver".
If that doesn't work, uninstall Roxio, which is known to have problems
of this nature, even though it gets good reviews.
Nero has never failed me on any of the several machines I've installed it.
This also shows the limitation of restore CDs and DVDs. A Win XP install
disk would handle this problem easily.
Lisa Schnepf wrote:
I have a Gateway 505 GR - Windows XP 3 GHZ, 1 gig of RAM, 200 Gig
Hard drive. I updated the software from Roxio for Roxio Media Center
7.0 to 7.1, and now my DVD player is not recognized. I've tried to
uninstall it and reboot the computer, still doesn't play or record
DVD's. The CD player works- plays and records, but the DVD doesn't
work. I know I downloaded the right software from Roxio. I think it
changed the drivers. I tried to update the drivers and it tells me that
the drivers I'm trying to update to are Lite-On DVDRW SHOW 832S - VTS3
which IS what I have! I tried to do a system restore to an earlier time,
and nothing works. It won't let me do a system restore. I tried to
reformat the hard drive with the restore DVD, but that won't work
because the DVD player won't work. Is there anything else I can do,
other than buying a new DVD player? Roxio is closed for a few days
because of the weekend and the holiday. I called Gateway and got a girl
on the phone who said she'd send me the CDs instead of the DVD but we
got disconnected. I called back, got some guy who told me it doesn't
come on CD, and tried to charge me for telling me this information, so I
hung up on him .
~Lisa~
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