On 2010-02-04 8:22, William Robb wrote:
If you drop 10% of your customers every year, how many years does it take before you can't get new ones because you've dropped them all?
The thought that came to my mind was the company, I think it was Circuit City, who fired all of their highest producing salesmen a few years ago, because they were the most expensive (highest paid). The company then filed for bankruptcy within about a year and has since been liquidated.
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