Tom C wrote:
I have to differ a bit with you on this Bill. Mostly agree. There are
customers who set out to rip off retailers. Those who purchase an item
for the time they need to use it and then return it, for example.
It was not Steve it was Christian with the G11, according to the way I read. :-)
IMO, there was no dishonesty involved.
Excuse me Sir, that’s pure bull excrement...there certainly WAS dishonesty
involved.
When the defunct camera owner said, “It just quit operating” or words to that
effect, that was an out and out lie. The implication was, “Gee, “It was the
camera’s fault or was some other unknown circumstance.“
That is a bald-faced fabrication. The causative agent was the camera owner who
spilled something liquid on it. It was HE that caused the camera to short out
or otherwise fail to operate normally. He did know why it wasn’t working. It
was a clear case of cause and effect.
Those sure seem to be the facts. Why all this denial, and why is everybody
standing up for the perpetrator?
He brought the item back stating it stopped working.
That was true. He was not asked anything further.
Oh, so now it’s the clerk‘s fault for not asking the key questions. Shift the
blame time.
Best Buy simply returns the item as defective, Canon refurbishes, and
yes somewhere, somehow, on this individual item profit is diminished,
but then again as you point out... maybe not since the pricing of the
item was in place before the camera was purchased and returned. That
being the case, one could reasonably argue there's no loss suffered at
all, as Canon has a rough statistical idea of how many cameras will be
returned, regardless of reason.
Purely offering up a justification for getting away with a lie and displaying
an abdication of responsibility ~ so endemic in today’s society...
“Hell, *I* didn’t do it!”
Nobody has enough guts to own up to their own fallibility anymore, and take
the licks coming to them. Sad commentary. Shameful behavior...
[...]
The system also works because that extra nickel, dime, dollar, that's
tacked on by the mfr. and/or retailer is so often not used up, and
extra profit is generated by it. So who's benefiting?
Tom C.
keith
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