On Thu, May 20, 2010 at 01:14:11PM -0600, Tom C wrote: > Does Home Depot have a "customer is always right" policy?
No. Theirs is more like "the customer is always wrong". When one of their staff wrote up the wrong product code for one of my windows a few years ago I ended up with a $150 window that wasn't what I wanted. Home Depot agreed that the mistake had been made by their employee, but because I'd signed at the bottom of the order form I had to take it. Apparently I'm supposed to know what the Home Depot SKU product codes mean. That was the last thing I bought at Home Depot, and it's why the $40,000 kitchen remodel going on next door to me as I type is using cabinets, countertops, flooring and installation services from Lowes. (The appliances and some of the fittings come from somewhere else because Lowes didn't have the models we wanted). -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
