UPDATE. Google finally relented and told my wife that they were going to send the device to her home address. Now we are just awaiting the RMA info page to answer any other questions they may have. I guess someone finally READ the data and realized that her address was in the USA.
Again thank you for all of the recommendations. On Wed, Sep 21, 2022 at 9:53 AM Chuck Hast <wch...@gmail.com> wrote: > I want to thank all of you for your information, each was a > nugget to be mined... One thing that I had not thought about > was the FCC. A good friend of mine had an issue quite similar > to this with another carrier, they were giving him the same > run around. He got fed up, being a lawyer he looked at the > options saw that a call to the FCC might take care of it, sure > enough he made his call gave this information, next day he > got a call from someone very high up in the carriers org asking > how that the issue could be resolved, he told the fellow what > he was trying to get done and it was taken care of in minutes. > So that maybe the route I will take. > > Daniel, regarding having to use guile to deal with these people > remember my wife has been paying her Fi account every month > she has been paying her monthly bill for the phone purchase > every month, and she has been paying phone insurance every > month. For them to say they cannot send the phone to her > USA address because it is out of the country is not only outrageous > but denying her the legal and proper use of the service she is > paying for. That is I believe in some circles called theft or theft > of services. Under that situation, you do what you have to withing > the bounds of decency to recover your lost property. > > I do not like to lie but I do not like to have things stolen from > me. > > -- Chuck Hast -- KP4DJT -- I can do all things through Christ which strengtheneth me. Ph 4:13 KJV Todo lo puedo en Cristo que me fortalece. Fil 4:13 RVR1960
