Scripted tech support strikes again. https://xkcd.com/806/
-Ben Sent from ProtonMail mobile -------- Original Message -------- On Sep 21, 2022, 5:35 PM, Chuck Hast wrote: > UPDATE. Google finally relented and told my wife that they were going to send > the device to her home address. Now we are just awaiting the RMA info page to > answer any other questions they may have. I guess someone finally READ the > data and realized that her address was in the USA. Again thank you for all of > the recommendations. On Wed, Sep 21, 2022 at 9:53 AM Chuck Hast wrote: > I > want to thank all of you for your information, each was a > nugget to be > mined... One thing that I had not thought about > was the FCC. A good friend > of mine had an issue quite similar > to this with another carrier, they were > giving him the same > run around. He got fed up, being a lawyer he looked at > the > options saw that a call to the FCC might take care of it, sure > enough > he made his call gave this information, next day he > got a call from someone > very high up in the carriers org asking > how that the issue could be > resolved, he told the fellow what > he was trying to get done and it was > taken care of in minutes. > So that maybe the route I will take. > > Daniel, > regarding having to use guile to deal with these people > remember my wife > has been paying her Fi account every month > she has been paying her monthly > bill for the phone purchase > every month, and she has been paying phone > insurance every > month. For them to say they cannot send the phone to her > > USA address because it is out of the country is not only outrageous > but > denying her the legal and proper use of the service she is > paying for. That > is I believe in some circles called theft or theft > of services. Under that > situation, you do what you have to withing > the bounds of decency to recover > your lost property. > > I do not like to lie but I do not like to have things > stolen from > me. > > -- Chuck Hast -- KP4DJT -- I can do all things through > Christ which strengtheneth me. Ph 4:13 KJV Todo lo puedo en Cristo que me > fortalece. Fil 4:13 RVR1960