Jay:
I have problems with all of my Mate3 and 3s controllers locking up. So much so that I have implemented the following steps: 1. For most installations I leave the hub wire cover off and label the Mate lead. Clients are instructed to unplug and re-plug the Cat5 lead whenever the Mate locks up. 2. On one installation I have a Control By Web unit ping both Mate3 units every 5 minutes. If either fails to respond after 3 attempts, a relay opens and closes the Orange/white leads which power cycles the Mates. Locking up of Mates is a fact of life with Outback equipment. I love the equipment and I hate the equipment. William [image: Gradient Cap_mini] Lic 773985 millersolar.com <http://www.millersolar.com/> 805-438-5600 *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On Behalf Of *Lones Tuss *Sent:* Friday, November 16, 2018 12:42 PM *To:* RE-wrenches *Subject:* Re: [RE-wrenches] mate 3s locking Hello All And Hello Jay I just asked the tech support boss on this as I had no idea. He has a test setup that allows him to switch individuals lines on the cat5 cables. We can duplicate Jay’s screen shot below by opening the some of the lines to the cat 5 cable. So as a start try replacing the cat5 between the Mate3S and the Hub. Using the silicone grease that comes with a Mate is never a bad idea. If your customer does not have a cable on hand I would try removing the cable several times perhaps that could help to dislodge any corrosion or dust on the connections. I hope this helps. Take Care All -----Original Message----- From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> On Behalf Of jay Sent: Friday, November 16, 2018 8:05 AM To: RE-wrenches <re-wrenches@lists.re-wrenches.org> Subject: [RE-wrenches] mate 3s locking ** [EXTERNAL EMAIL] - Please report any suspicious attachments, links, or requests for sensitive information to the Help Desk. ** ________________________________ HI All, I’m wondering if anyone else is having mate 3s locking up problems? I’ve got 2 systems that have had this happen. One is a big system ( 2 radians and 5 CC). Of course its a long ways away and no there isn’t internet so no OpticsRE. Its been reprogramed with latest REV firmware. No change. thx jay peltz power _______________________________________________ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out or update participant bios: www.members.re-wrenches.org
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