Hi william

Very tech fix with the relay!

Fortunately or unfortunately there is no reliable web at the location but 
someone who manually checks things. 

Yes the 3s still has some of the same problems 

Thx
Jay
Peltz power. 



> On Nov 16, 2018, at 2:14 PM, William Miller <will...@millersolar.com> wrote:
> 
> Jay:
>  
> I have problems with all of my Mate3 and 3s controllers locking up.  So much 
> so that I have implemented the following steps:
>  
> 1.     For most installations I leave the hub wire cover off and label the 
> Mate lead.  Clients are instructed to unplug and re-plug the Cat5 lead 
> whenever the Mate locks up.
> 2.     On one installation I have a Control By Web unit ping both Mate3 units 
> every 5 minutes.  If either fails to respond after 3 attempts, a relay opens 
> and closes the Orange/white leads which power cycles the Mates. 
>  
> Locking up of Mates is a fact of life with Outback equipment.  I love the 
> equipment and I hate the equipment.
>  
> William
>  
>  
>  
> <image004.jpg>
> Lic 773985
> millersolar.com
> 805-438-5600
>  
> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On 
> Behalf Of Lones Tuss
> Sent: Friday, November 16, 2018 12:42 PM
> To: RE-wrenches
> Subject: Re: [RE-wrenches] mate 3s locking
>  
> Hello All
> And
> Hello Jay
> I just asked the tech support boss on this as I had no idea.
> He has a test setup that allows him to switch individuals lines on the cat5 
> cables.
> We can duplicate Jay’s  screen shot below by opening the some of the lines to 
> the cat 5 cable.
> <image003.jpg>
>  
> So as a start try replacing the cat5 between the Mate3S and the Hub.
> Using the silicone grease that comes with a Mate is never a bad idea.
> If your customer does not have a cable on hand I would try removing the cable 
> several times perhaps that could help to dislodge any corrosion or dust on 
> the connections.
>  
> I hope this helps.
> Take Care All
>  
>  
> -----Original Message-----
> From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> On Behalf Of jay
> Sent: Friday, November 16, 2018 8:05 AM
> To: RE-wrenches <re-wrenches@lists.re-wrenches.org>
> Subject: [RE-wrenches] mate 3s locking
>  
> ** [EXTERNAL EMAIL] - Please report any suspicious attachments, links, or 
> requests for sensitive information to the Help Desk. ** 
> ________________________________
>  
> HI All,
>  
> I’m wondering if anyone else is having mate 3s locking up problems?
>  
> I’ve got 2 systems that have had this happen.
>  
> One is a big system ( 2 radians and 5 CC).  Of course its a long ways away 
> and no there isn’t internet so no OpticsRE.
>  
> Its been reprogramed with latest REV firmware.  No change.
>  
> thx
>  
> jay
>  
> peltz power
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