I have only installed two so far on the small island I live on and had
none of these problems. We have installed 4048's and I am wondering if
these problems are with 8048s or 4048s? Thank you, Chris Warfel
On 2018-12-03 14:34, Lones Tuss wrote:
> Hello William
>
> Sorry for the issues and troubles. I have forwarded your concerns on to the
> responsible parties. I have requested additional bolts which once I receive
> them I will send them on to you.
>
> Take Care Sir
>
> FROM: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> ON BEHALF OF
> William Miller
> SENT: Saturday, December 1, 2018 1:47 PM
> TO: RE-wrenches <re-wrenches@lists.re-wrenches.org>
> SUBJECT: [RE-wrenches] Radian orders hardware problems
>
> ** [EXTERNAL EMAIL] - PLEASE REPORT ANY SUSPICIOUS ATTACHMENTS, LINKS, OR
> REQUESTS FOR SENSITIVE INFORMATION TO THE HELP DESK. **
>
> -------------------------
>
> Wrenches:
>
> I am reaching out to this group to see if anyone is having the problems we
> are. At least 50% of the Radian inverters and/or GSLC cabinets we order
> arrive missing some part or piece required to install the inverter.
> Sometimes it is one or more of the bus bars to connect the main DC breaker to
> the inverter, sometimes it is one of the 8mm nuts required on these bus bars,
> and the most recent order, and on our most recent order, one of the inverters
> was missing the 8mm bolts and washers required to connect the bus bars to the
> inverter plus and minus ports.
>
> We have been having this problem for years. Has anyone else experienced
> this, or is it just me?
>
> Also, the shunts provided in the GSLC cabinets are crap. It used to be the
> shunts had a solid base. Now the bases are hollow. We use to see these
> shunt bases cracked almost 100% of the time in shipping because the long,
> cantilevered negative bus bar was entirely supported at one end by the shunt.
> Any modest bump on the GSLC cabinet broke the shunt. Now we receive them
> intact because Alpha has stopped installing the shunt prior to shipping. The
> problem persists, however, because if you put the slightest pressure on the
> negative bus bar to align the holes to install the bolts (if they arrive),
> minimal strain in the base of the shunt cracks it. See the photos below of
> the old versus new style shunt.
>
> Each of these problems slows down an install and creates frustration. This
> persistent pattern is really not acceptable.
>
> Lones, please investigate these problems and let us know if they can be
> rectified. And please, send me a set of the 8mm bolts.
>
> Thank you,
>
> William Miller
>
> Lic 773985
> millersolar.com [1]
> 805-438-5600
>
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