We have had two units in succession fail, network ports stopped working. Other than networking they work perfectly.
On Wed, Feb 16, 2022 at 4:32 PM Kirk Herander <kirkh@vermont.solar> wrote: > Yep, "gateway offline" id the OpticsRE message. I will explore the > auto-reboot, is it programmable through OptisRE? > > I've never gotten a Mate3s to communicate over satellite internet. Just > didn't work, even though the household LAN was fine over it. The customer > had to invest in a Verizon cell modem( ie. jetpack) and I used the SIM card > in a 3rd party modem, that works fine. > > On Wed, Feb 16, 2022 at 3:07 PM Dan Fink <danbo...@gmail.com> wrote: > >> Kirk -- Is it connected to OpticsRE, and do you get "Gateway Offline" >> status when this happens? I've had weird offline intervals in the past, and >> many Mate 3s firmware updates ago I set them to auto reboot every 24 hours >> which fixed weird offline intervals. My experience with Mate 3s / OpticsRE >> over HughesNet has been 50/50; works for some sites, not for others. The >> auto reboot has fixed all my similar issues so far as Chris mentions, but I >> have not had any problems with it not finding DHCP and getting back online >> by itself after an internet outage. Never seen that before here. >> Dan Fink >> Owner, Buckville Energy Consulting LLC >> IREC Certified Instructor for PV and Small Wind Installation >> NABCEP Certified PV System Inspector >> NABCEP PV Associate >> d <dan.f...@greendustrialtraining.com>anbo...@gmail.com >> 970-672-4342 >> >> >> >> >> On Wed, Feb 16, 2022 at 12:24 PM Kirk Herander <kirkh@vermont.solar> >> wrote: >> >>> Hello all, >>> >>> I've had several Mates go offline (refuse to send data) to the host >>> lately. Totally different sites. The front panel looks perfectly normal. >>> But they can only be restored by unplugging the Lan and Hub cables, then a >>> normal reboot will occur and OpticsRE is restored. Ideas??? >>> >>> -- >>> >>> *Kirk Herander / **kirkh@vermont.solar <kirkh@vermont.solar>* >>> >>> *Owner|Principal, VT Solar, LLC* >>> >>> *Celebrating our 31st Anniversary 1991-2022!!* >>> >>> *www.vermont.solar* >>> <https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0> >>> >>> dba Vermont Solar Engineering >>> >>> 802.863.1202 >>> _______________________________________________ >>> List sponsored by Redwood Alliance >>> >>> Pay optional member dues here: http://re-wrenches.org >>> >>> List Address: RE-wrenches@lists.re-wrenches.org >>> >>> Change listserver email address & settings: >>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >>> >>> There are two list archives for searching. When one doesn't work, try >>> the other: >>> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ >>> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org >>> >>> List rules & etiquette: >>> http://www.re-wrenches.org/etiquette.htm >>> >>> Check out or update participant bios: >>> http://www.members.re-wrenches.org >>> >>> _______________________________________________ >> List sponsored by Redwood Alliance >> >> Pay optional member dues here: http://re-wrenches.org >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> There are two list archives for searching. When one doesn't work, try the >> other: >> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ >> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org >> >> List rules & etiquette: >> http://www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> http://www.members.re-wrenches.org >> >> > > -- > > *Kirk Herander / **kirkh@vermont.solar <kirkh@vermont.solar>* > > *Owner|Principal, VT Solar, LLC* > > *Celebrating our 31st Anniversary 1991-2022!!* > > *www.vermont.solar* > <https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0> > > dba Vermont Solar Engineering > > 802.863.1202 > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > > -- Chris Mason Solar systems designer Generac Generators Industrial technician Comet Systems Ltd DBA Comet Solar Anguilla Cell 264.235.5670 WhatsApp 264.235.5670 Skype: netconcepts www.cometsolar.com <http://www.cometenergysystems.com/>
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