We program Auto Reboot for a 12 hour interval on all Mate3s when using satellite internet and it seems to keep us online “most of the time”. When it does go offline we just check back once the next auto reboot has occurred. Outback admits auto reboot is a less than ideal solution but its what engineering came up with for the problem. Rich
Sent from my iPhone > On Feb 17, 2022, at 11:50 AM, Dana Orzel <d...@solarwork.com> wrote: > > > My Mat3 goes blank on a semi regular basis, I have not notated the frequency. > > Perhaps someone from Outback who is on the list would care to comment? Anyone > from OutBack on this? > > > > Dana Orzel Great Solar Works, Inc. > C - 208.721.7003 d...@solarwork.com > Idaho Contractor - # 028765 Idaho PV # 028374 > NABCEP # 051112-136 www.greatsolarworks.com > "Responsible Technologies for Responsible People since 1988" > P Please consider the environment before printing this email. > > > From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> On Behalf Of > Nick A Lucchese > Sent: Thursday, February 17, 2022 11:28 AM > To: RE-wrenches <re-wrenches@lists.re-wrenches.org> > Subject: Re: [RE-wrenches] Mate3s hangups > > Hello again, > > Perhaps it’s something different since you’re saying “front panel looks > perfectly normal” but it’s difficult for me to think of any of my sites that > don’t experience the Mate3-s freezing up from time to time requiring a quick > disconnect and reconnect of the Cat5 cables. Some sites do seem more frequent > than others but overall I’ve just come to accept this and be sure to provide > my clients with a tutorial of how to fix when I walk them through the initial > commissioning instruction. I point out both places to unplug and highlight > the greater accessibility of the 1st Mate port in the Hub versus on the back > of the Mate often attached to the wall. Of course nobody remembers when it > happens six months down the line either. I can also tell how often my client > actually pays attention since it’s not uncommon to show up at a site for > something else and discover a frozen Mate3-s. In general, I’ve just come to > expect this and since it’s always fixed with a couple minute effort I don’t > see it as being a major issue for the majority of my customers. > > As far as Hughesnet goes I also have issues at those sites. No easy way > around it. Seems like Opticsre is slightly more stable than the older Blue > Ion 2.0 monitoring though. Next time you speak with your favorite battery or > inverter manufacturer be sure to express your dislike of this newer trend > which does away with integrated hardware for monitoring. I still have a lot > of “old timers” that can care less to have their monitoring online and > although it makes my life easier the manufacturers need to accept that there > is a large part of the off grid world that does not have reliable internet > nor an age demographic that cares to navigate this new world of connectivity. > There is no substitute for on site monitoring hardware that displays battery > SOC. If an inexpensive Goal Zero can do it why can’t our favorite $20k > batteries? > > Enjoy your day, Nick > > > > On Feb 16, 2022, at 11:23 AM, Kirk Herander <kirkh@vermont.solar> wrote: > > Hello all, > > I've had several Mates go offline (refuse to send data) to the host lately. > Totally different sites. The front panel looks perfectly normal. But they can > only be restored by unplugging the Lan and Hub cables, then a normal reboot > will occur and OpticsRE is restored. Ideas??? > > -- > Kirk Herander / kirkh@vermont.solar > Owner|Principal, VT Solar, LLC > Celebrating our 31st Anniversary 1991-2022!! > www.vermont.solar > dba Vermont Solar Engineering > 802.863.1202 > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > > > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org >
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