-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Gerard, many thanks - that worked.
I really need to refresh my Perl... Cheers, Giuseppe On 01/02/12 13:49, Gerard FENELON wrote: > I suspect my proposal is wrong Try instead > > Subject: { if ($Ticket->QueueObj->Name eq 'Work Queue') { "Helpdesk > Job Logged: " . $Ticket->Subject . " Output this"; } elsif > ($Ticket->QueueObj->Name eq 'Task Queue') { "Support Job Logged: " > . $Ticket->Subject . " Output that"; } else { "Output other"; } } > > Gerard - -- ____________________________________ Giuseppe Sollazzo Senior Systems Analyst Computing Services Information Services St. George's, University Of London Cranmer Terrace London SW17 0RE Email: gsoll...@sgul.ac.uk Direct Dial: +44 20 8725 5160 Fax: +44 20 8725 3583 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iQEcBAEBAgAGBQJPKURWAAoJEAqigArPBfJX1IsIAJAdOa4b89lPwNIj5mfInbs6 ItG4KHAA8CbzrUQ22bcNxO7JS1UaVnoRb+gZZkyDy5r4hiyuHu7BjBE5EscwF2So /Zm0Q9iX7DIGorIHNzfiDxW9qkLE8aCjLOMMDxaG//RMIpmzPgtHXvzNc2bjYFIM 2V5IxZoC/tVdrpDUsKnyiytWQWMGI8nn+rSejr0xaZV/zI7wvXaAdEPPZdA94N20 GIP8JGdGF4NhGLBPm+8Vvshw/k3cKV2WDEze2yNhY3z0uHmGpi2ECjkH8QuuQOZU BzetFR8VzAi4JElb05PwKkT+BKmOnM1YeOizXaao3JnWJ6Gg/Jcu5hEZZlBWUsc= =YrLQ -----END PGP SIGNATURE-----
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