Hi, Marc,
A snip is attached. no errors coming out. simply stuck.
I don't think we're using public images, so I cannot tell you if it's gonna 
get stuck there or not with your shared roles. 
Have you ever created an image in cn-north-1(china) region successfully 
with Scalr? Any particular things/tips we need to pay attention to while 
implementing instances/stacks in china? Thanks!

<https://lh3.googleusercontent.com/-v_ZQdcyfKeU/V07cgW37XxI/AAAAAAAAAEk/8TdgySviq5UOtlSOPKDXfAywiwoFgkKaACLcB/s1600/snapshot.png>


Best Wishes,
Brant

On Wednesday, June 1, 2016 at 12:13:20 AM UTC+8, Marc O'Brien wrote:
>
> Hi Brant,
>
> Are you encountering any errors, or is the Role creation dialogue simply 
> stuck?  Have you completed the Shared Roles Sync process: 
> https://scalr-wiki.atlassian.net/wiki/x/qwAeAQ ?
>
> Are you able to complete any other actions with the AWS China credentials 
> in cn-noth-1, such as launching a farm using shared roles, or do you have 
> errors or stuck process behavior there as well?
>
> Screenshots of your UI experience and a copy of your 
> /opt/scalr-server/var/logs may be useful.
>
> Many thanks,
> Wm. Marc O'Brien
> Scalr Technical Support
>
>
> On Sunday, May 29, 2016 at 11:37:32 PM UTC-6, Brant Fortest wrote:
>>
>> Hi, Team,
>>
>> Our Scalr Upgraded to latest Release 5.11.18
>>
>>
>>    - After we added an user in cn-noth-1 (China), account type “AWS 
>>    CHINA”, everything seemed to be working just fine.
>>
>> But we are having some issues building the first base images. it seems to 
>> be stuck in phase of creating the base image snapshot.
>>
>>
>>    - Everything under another REGULAR Account is looking good.
>>
>> Any suggestions about this issue? What am I missing here ? Thanks!
>>
>>
>> Looking forward to hearing from you ASAP. 
>>
>>
>>  
>>
>>  
>>
>> Yours sincerely,
>>
>> Brant
>>
>

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