Hi Brant, As a first step, can you ensure that you correctly set up the IAM profile for this AWS account? It is possible that the image creation process is getting stuck due to permission issues. Documentation for setting up the IAM profile can be found here: https://scalr-wiki.atlassian.net/wiki/x/CQFX
Many thanks, Wm. Marc O'Brien Scalr Technical Support On Sunday, May 29, 2016 at 11:37:32 PM UTC-6, Brant Fortest wrote: > > Hi, Team, > > Our Scalr Upgraded to latest Release 5.11.18 > > > - After we added an user in cn-noth-1 (China), account type “AWS > CHINA”, everything seemed to be working just fine. > > But we are having some issues building the first base images. it seems to > be stuck in phase of creating the base image snapshot. > > > - Everything under another REGULAR Account is looking good. > > Any suggestions about this issue? What am I missing here ? Thanks! > > > Looking forward to hearing from you ASAP. > > > > > > > Yours sincerely, > > Brant > -- You received this message because you are subscribed to the Google Groups "scalr-discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
