Hi Brant, Could you please provide your scalarizr logs: /var/log/scalarizr_*.log as well as the role_builder log in the same folder on the instance? This should give us a starting point for investigation.
Many thanks, Wm. Marc O'Brien Scalr Technical Support On Sunday, May 29, 2016 at 11:37:32 PM UTC-6, Brant Fortest wrote: > > Hi, Team, > > Our Scalr Upgraded to latest Release 5.11.18 > > > - After we added an user in cn-noth-1 (China), account type “AWS > CHINA”, everything seemed to be working just fine. > > But we are having some issues building the first base images. it seems to > be stuck in phase of creating the base image snapshot. > > > - Everything under another REGULAR Account is looking good. > > Any suggestions about this issue? What am I missing here ? Thanks! > > > Looking forward to hearing from you ASAP. > > > > > > > Yours sincerely, > > Brant > -- You received this message because you are subscribed to the Google Groups "scalr-discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
