Re: [Bes-admins] Droid X
The factory support for exchange is getting better on Android phones (as has been the case with the iPhone as well). HTC devices that run sense have better exchange functionality. Some of the things that are missing from the stock Exchange-Android support is the abbility to add a signature to your emails or accept a meeting invite from the email. HTC sense addresses these issues, but it should also be noted that Android 2.2 (Froyo) is also addressing these issues. - Chris On Thu, Jul 22, 2010 at 12:11 PM, Ceron, Carlos cce...@utsystem.edu wrote: Curious, has anyone looked into not using the default built-in email client on Android devices. Personally I've never liked it, it's buggy, inconsistent and pretty much crap. I've seen new versions floating around but seems device vendors are either replacing it or fixing it up themselves. I gave up the BB for Android and I use Touchdown for my Exchange messages. It does support exchange security policies and the app itself does a pretty good job of syncing and giving a lot of functionality. The app also has a remote kill command. Basically on the device you come up with a kill code, should your device go missing, send yourself an email with TDKill and your kill code in the subject and the app clears itself so that's always an option. We are also running Exchange 2007, there is a built in tool to manage mobile devices and do remote wipes. Just a thought. Carlos Ceron Network Analyst Office of Technology and Information Services The University of Texas System Phone: (512) 579-5064 Fax: (512) 499-4599 E-Mail: cce...@utsystem.edu -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, July 21, 2010 10:07 AM To: A_List_for_BES_Admin's_to_discuss issues Subject: [Bes-admins] Droid X I am starting to get pressure from some top level managers to support these. Coincidentally, they were the same managers who 2 years ago drove the decision to switch from Palm Treos to BB. Of course, when they drove the BB decision, they had no idea about the task of deploying BES, they just think a phone is a phone from an IT perspective. In the two years since I have deployed BES and taught myself how to use it, I think it is one of the best decisions they made for me. No more running to desks to fix one phone at a time. My personal phone is the HTC Evo. I love the phone. But I don't want to support individual phones again. I just don't have the resources, and don't want to take a step backwards in efficiency. Whether you have faced the issue with iPhones or Android, I am looking for suggestions on how you resisted management pressure to support these non-enterprise phones. -- Art Alexion Systems Engineer Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144 267-615-3172 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] iPhones overheating while connecting to an Exchange server
Can you change the sync interval on the iPhone from as mail arrives to some interval to see if that will solve the problem? This will at least tell you if the issue is the realtime push. We have the same exchange environment and our two iPhones do not experience this problem. They are only 3G models. On Jun 23, 2010 6:49 AM, steveaschett...@yahoo.com steveaschett...@yahoo.com wrote: iPhone question of the day. I hate supporting these things... Anyone else seen this happen? I have 2 users whose iPhones are both turning super hot and whose battery is draining in a matter of hours Apple replaced them both, and the new devices are doing the same thing. The weird thing is--if I delete their account that connects to our Exchange server (via our Exchange 2003 SP2 front-end / OWA server) the iPhones cool right down and the battery lasts all day.. Its almost as if the constant sync'ing with Exchange is causing them to heat up and drain the battery. Anyone seen this or have any ideas? Thanks ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] iPhones overheating while connecting to an Exchangeserver
You can out exceptions in for particular users that will allow the phone to sync with the server without applying the policies. - Chris On Jun 23, 2010 11:28 AM, Mendoza.Ronald ronald.mend...@ftb.ca.gov wrote: We don’t have any iPhones connected in our environment, but I am very familiar with them. Exchange ActiveSync usually works pretty good in terms of connectivity and battery life. Is it possible that other EAS policies are in place that could be the cause? Would you be able to connect one back but with minimal policies? -- *Ron Mendoza ** *Franchise Tax Board, State of California Windows Server Management Section Lead *From:* bes-admins-boun...@dataoutages.com [mailto: bes-admins-boun...@dataoutages.com] *On Behalf Of *steveaschett...@yahoo.com *Sent:* Wednesday, June 23, 2010 3:49 AM *To:* BES Admin Users Group *Subject:* [Bes-admins] iPhones overheating while connecting to an Exchangeserver iPhone question of the day. I hate supporting these things... Anyone else seen this happen? ... -- CONFIDENTIALITY NOTICE: This email from the State of California is for the sole use of the intended recipient and may contain confidential and privileged information. Any unauthorized review or use, including disclosure or distribution, is prohibited. If you are not the intended recipient, please contact the sender and destroy all copies of this email. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Moving BES 5 server to new hardware (Follow Up)
The migration kit is just another SRP-ID (Since you cannot have two servers connected to the Blackberry network with the same SRP-ID). In my case, RIM issued me a new SRP-ID and said that in 90 days the SRP-ID that my current/old BES was using would become inactivte. The migration kit is generally used to make transitioning to a new BES server easier. - Chris On Sat, Jun 19, 2010 at 12:42 PM, Charles A Ransom rans...@gao.gov wrote: What's in the migration kit? Another license, I suspect, but what else? BESA I downloaded the transport tool, and placed an order for the migration kit... 5-7 business days for the migration tool? WTF. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] (no subject)
I assume the issue is constantly occurring? If no apps have been recently installed, I have found that a wipe, OS removal, and reload solve these odd problems. - Chris On Jun 17, 2010 5:22 PM, Moller, Doreen doreen.mol...@merck.com wrote: Hi Everyone, I have a user who reported the following issue: *uncaught exception Application net_rim_bb_addressbook_app(939) is not responding process terminated:* Does anyone know what could cause this and how to fix it? I plan to just wipe device and resynch, but was curious if anyone had any experience with this type of error. thanks Doreen Moller Global Mobility Services 908-473-3627 ***mobility.merck.com*** http://mobility.merck.com/** Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck Drive, Whitehouse Station, New Jersey, USA 08889), and/or its affiliates Direct contact information for affiliates is available at http://www.merck.com/contact/contacts.html) that may be confidential, proprietary copyrighted and/or legally privileged. It is intended solely for the use of the individual or entity named on this message. If you are not the intended recipient, and have received this message in error, please notify us immediately by reply e-mail and then delete it from your system. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Delete user Bes 5
I had a similar problem and there ended up being a load of MAPI errors that were causing the issue. I still don't know exactly what was causing the errors, but RIM was able to help me resolve the issue. We are also running BES on Windows Server 2008 R2, which is currently not officially supported. - Chis On Tue, Jun 1, 2010 at 6:36 PM, hdawg hd...@port3101.org wrote: It’s probably NOT a rights thing. Check the BAS log file for any errors / events. If you want to zip up the log and email it to me I’ll look at it. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of m...@hotmail.com Sent: Tuesday, June 01, 2010 4:59 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Delete user Bes 5 it is a rights thing, make sure account you are using has rights to system you are running bas on Date: Tue, 1 Jun 2010 13:54:10 -0700 From: rr...@cuesta.edu To: bes-admins@dataoutages.com Subject: [Bes-admins] Delete user Bes 5 We have a problem deleting users from our 03 server Bes 5.0 mr2 server. In the admin screen I choose a user and I get a error: The request could not be completed. (I am running as the full bes admin) I tried doing it from SQL directly as posted elsewhere but it then leaves the user still listed and in a funky state. Has anyone else run into this problem? Seems to me this should be a simple thing but its not working. Thank you Robert Rosa Cuesta Community College systems Admin Hotmail is redefining busy with tools for the New Busy. Get more from your inbox. See how. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Best Practice when a current BES user gets a newer BB HH
Personally I like to wipe the old device ASAP. It reduces the chances that if the device is lost or stolen when in storage that any sensitive data will be stolen as well. I don't want to be the person to have to tell my boss that i never wiped the CFO's old device before it went MIA. - Chris On Thu, Apr 22, 2010 at 4:34 PM, Jeff Peters jpet...@vit.org wrote: Why even wipe the old one until it was necessary to clean it off? Once you activate the new one with the carrier its as good as gone as far as bes is concerned. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com Sent: Thursday, April 22, 2010 4:27 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Best Practice when a current BES user gets a newer BB HH #2. WHY?? And kill all their links / bookmarks / Bluetooth profiles??? This is a benefit of BES... From: Shari Shostak sshos...@stratishealth.org To: bes-admins@dataoutages.com bes-admins@dataoutages.com Sent: Thu, April 22, 2010 4:25:01 PM Subject: [Bes-admins] Best Practice when a current BES user gets a newer BB HH I think there are 2 ways to do it: 1) Wipe old HH device but leave BES user setup activate new device 2) Delete user from BES and re-create user activate new device Which way is considered Best Practice? Shari Shostak, Systems Analyst sshos...@stratishealth.org 952-853-8567 Stratis Health 2901 Metro Drive Suite 400 Bloomington, MN 55425 www.stratishealth.org ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] BES 4 - 5 migration
Mark, I see what you mean. Is this only an issue on the Bes 5 server? Will a user search on the old server return users from all OUs? If this issue is only present on the BES 5 server, you may want to consider reinstalling. Also, make sure you have the newest version of BES 5.x. - Chris On Thu, Apr 8, 2010 at 8:16 AM, Mark m...@cyso.nl wrote: Hi Chris, Thanks for you reply. When I try to create a user via user - create user the only users I can select are the users from one single OU. This is also clearly visible when I leave the search fields empty and press search. 64 users from 1 OU are displayed and no users from any other OU. Any more ideas? Met vriendelijke groeten / With kind regards, Mark -Oorspronkelijk bericht- Van: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] Namens Chris Burwell Verzonden: woensdag 7 april 2010 19:16 Aan: A list for BES Admin's to discuss issues,etc. Onderwerp: Re: [Bes-admins] BES 4 - 5 migration Mark, Are you going to Users - Create user to add a new user to the BES (v5)? In or environment (Exchange) going to create users allows us to add a user using their email address. I'm trying to get a better understanding about what you are seeing. - Chris On Wed, Apr 7, 2010 at 9:22 AM, Mark m...@cyso.nl wrote: Hi, We are currently setting up a new BES 5 server to migrate our users to. When we use the web interface to add a new user to the new BES only 1 sub organizational unit is shown (for example domain.com). Therefor we cannot add any other users to the BES then from the OU domain.com while we have 100's of OU's. Does anyone have an idea as to what may have caused this? Kind Regards, Mark ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Does anyone Know of an issue with GoogleSyncandBlackberry
My 9000 with Google sync will not allow me to sync my calendar with both BES and GS (Google Sync automatically detects that the calendar is syncing with BES and disables the calendar sync in GS). As someone else asked, do the times on the calendar entries change in all places (Outlook, Device, and Google)? If so, does the issue disappear when GS calendar sync disappears? On Wed, Mar 24, 2010 at 4:12 PM, Moller, Doreen doreen.mol...@spcorp.com wrote: It's a new Blackberry on BES 5.0 for Exchange. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Don Andrews Sent: Wednesday, March 24, 2010 04:05 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Does anyone Know of an issue with GoogleSyncandBlackberry Older BB without the DST2007 patches? BB settings checked as well as google? From: Moller, Doreen doreen.mol...@spcorp.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Wed, March 24, 2010 11:40:23 AM Subject: Re: [Bes-admins] Does anyone Know of an issue with Google SyncandBlackberry Hi - The user said he already checked that. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Joseph C Freer Sent: Wednesday, March 24, 2010 02:26 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Does anyone Know of an issue with Google SyncandBlackberry my first guess would be a time zone or dst issue. Have the user check the Google settings for the right time zone/date and time. On Mar 24, 2010 2:23 PM, Eggan, Mark mark.eg...@countyofnapa.org wrote: You said if he disables BlackBerry sync the problem goes away? Is this a separate thing from Google Sync? Have him verify his time settings on Google Sync I’d suppose. This might be one of those ‘need to visit’ BlackBerrys Thanks! Mark Eggan x8142 P Please consider your environmental responsibility before printing this e-mail From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, March 24, 2010 11:20 AM To: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] Does anyone Know of an issue with Google Sync andBlackberry Hi Everyone, I have a user who is complaining that Google synch is changing his appointments an... ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com * This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. * This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Random Bold Rebooting
I think Jason is more pointing towards the fact that if you bring a device in for service and it does not have an offical carrier software release, you could run into somne resistance. I share is sentiment, particularly when it comes to company owned devices. No need to make my job more difficuly! - Chris On Fri, Jan 8, 2010 at 9:41 AM, steveaschett...@yahoo.com steveaschett...@yahoo.com wrote: Silly. Loading software does not void your warranty. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] BlackBerry IT Policy
We view it as a coporate owned device (which all of our Blackberries are). We do not let anyone install software on their computers, so we extend the same policy to our mobile devices. Our policy is just as restrictive as Dzung's, plus we block BIS. Everyone (including myself) has all the tools they need to perform their job using this policy. The only complaint I have heard is Why don't we have iPhones! :) - Chris On Mon, Dec 7, 2009 at 2:41 PM, Todd R. Martin trmar...@newmarcorp.comwrote: Why would you want to restrict people from having the goodness of the appworld? The only thing I force on BB’s is a signature from our company. Else they have free reign of whatever they want to do. Unless you work for the gov. or don’t own your own BB, I would expect many others to be like this also. Todd *From:* Nguyen, Dzung T [mailto:dtngu...@pplweb.com] *Sent:* Monday, December 07, 2009 2:38 PM *To:* A list for BES Admin's to discuss issues, etc. *Subject:* [Bes-admins] BlackBerry IT Policy Hi all, Just want to get a feel for how restrictive is everyone BlackBerry IT Policy? Our current controls: 1) Dissallow Third Party Application Download 2) BlackBerry Device Password ( Min. 6 character + numeric + alpha) 3) Disable USB Mass Storage Mode With the new BlackBerry AppWorld, is anyone opening their policy to allow users to install applications? The information contained in this message is intended only for the personal and confidential use of the recipient(s) named above. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately, and delete the original message. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Not all Outlook contacts are sync'ing
I ran into an issue with this using BES + Domino. One person had a large amount of contacts and the contact sync would fail at a certain point. I narrowed it down to a corrupt contact. I ended up having to go through exporting the contacts, deleting incomplete ones and then re-importing the new list (all in Lotus Notes). This was a few years back, so I would recommend trying newer/faster fixes first! - Chris On Mon, Dec 7, 2009 at 2:47 PM, John unleeshd...@aol.com wrote: Do new contacts populate in? On Dec 7, 2009, at 2:31 PM, Eggan, Mark mark.eg...@countyofnapa.org wrote: Look for outlook categories. This happened last week and stumped me for a day. -- Sent from my BlackBerry From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: steveaschett...@yahoo.com steveaschett...@yahoo.com; A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Sent: Mon Dec 07 11:24:46 2009 Subject: Re: [Bes-admins] Not all Outlook contacts are sync'ing Incomplete first, last or display name? I've seen issues where one is empty. From: steveaschett...@yahoo.com steveaschett...@yahoo.com To: jfr...@gmail.com; A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Mon, December 7, 2009 11:19:06 AM Subject: Re: [Bes-admins] Not all Outlook contacts are sync'ing nope. I physically looked at them on his computer. They are all individual users From: Joseph Freer jfr...@gmail.com To: steveaschett...@yahoo.com steveaschett...@yahoo.com; A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Sent: Mon, December 7, 2009 2:11:55 PM Subject: Re: [Bes-admins] Not all Outlook contacts are sync'ing Any of those distribution lists? Those don't sync. -Original Message- From: steveaschett...@yahoo.com steveaschett...@yahoo.com Date: Mon, 7 Dec 2009 11:07:30 To: bes-admins@dataoutages.com Subject: [Bes-admins] Not all Outlook contacts are sync'ing ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - = ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Delete POP email account from BES
I can confirm this, as when I re-activate my device the servicebook for my old @att.blackberry.net email comes down even though that account is no longer setup through BIS on my device. Deleting the service book works for me. I wonder if there is a way to remove this service book from BES so it will not come down each time I reactivate? - Chris On Fri, Dec 4, 2009 at 5:52 PM, J.D. Surrette j...@surrette.com wrote: I think the BES backs up BIS service books. Did you try deleting the service book for that account from the handheld? J.D. Surrette j...@surrette.com Ph. 902-597-4013 Surrette Battery Company Limited 1 Station Road, PO Box 2020, Springhill, NS, B0M 1X0 Canada * Sent from my BlackBerry Wireless Handheld.* -Original Message- From: Jeff Peters To: bes-admins@dataoutages.com To: steveaschett...@yahoo.com Sent: 12/4/2009 6:22:44 PM Subject: Re: [Bes-admins] Delete POP email account from BES is it the same blackberry? You may have to check atts BIS.. From: bes-admins-boun...@dataoutages.com To: BES Admin Users Group Sent: Fri Dec 04 17:12:43 2009 Subject: [Bes-admins] Delete POP email account from BES A user here just got a new BB (switched from ATT to VZW) and I activated them on the new phone via our BES 5 server. After activating, it moved over a POP account that he no longer uses and doesn't know the pw to. Any idea how to delete it? We created a Verizon BIS account and it isn't showing the POP account. It must have been stored on BES somewhere... thanks! This email and its attachments have been scanned by iConnection E-Mail Firewall for viruses, spam, and malicious content. The information transmitted in this email is intended only for the entity or person to which it is addressed and may contain confidential/privileged material. If you received this in error, please contact the sender and delete the material from any computer. Any review, retransmission, dissemination, or other use of this information by persons or entities other than the intended recipient is strictly prohibited. %^^% ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Block Personal Email
I found to fully block BIS accounts you have to configure service exclusivity as well as configuring the firewall policy to block incoming BIS messages. I learned this after discovering that some users were still able to get BIS accounts to function even with only Service Exclusivity configure. - Chris On Tue, Nov 17, 2009 at 1:54 PM, Jonathan Barker jonathanbar...@quinnemanuel.com wrote: Give your service provider a call and have them disable that service for your mobile #’s? I don’t know if they can do that, but it’s worth checking. *From:* bes-admins-boun...@dataoutages.com [mailto: bes-admins-boun...@dataoutages.com] *On Behalf Of *Albert Estrada *Sent:* Tuesday, November 17, 2009 10:12 AM *To:* 'bes-admins@dataoutages.com' *Subject:* [Bes-admins] Block Personal Email I am trying to find a way to prevent users from loading personal email accounts on their device via the email setup page. I have found in the IT policy how to block access in the initial setup. The problem I am facing is how can I block the users that already have these accounts setup on their phone. Is it possible to block non corporate service books??? The problem we are having is when a user leaves and we reissue their device, the new users is getting the prior users personal email. We want to prevent this all together. Does any have any ideas?? I have not been to successful on finding the answers in the forums. Your input is greatly appreciated. *Albert Estrada* *Network Support* *P: (909) 890-2094* *F: (909) 890-5768* *estrad...@iehp.org* http://www.iehp.org/** * [image: cid:image004.png@01C7C466.D5888230]* NOTICE: This message, together with any attachments, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and prohibited from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination or copy reproduction of this message or any attachment is strictly prohibited. If you have received this message in error, notify the original sender immediately and delete this message and any attachments from your computer. Thank you. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
[Bes-admins] Block BlackBerry Device Email Address
I am trying to block email sent to what the BIS site calls the BlackBerry Device Email Address. The one where you can create an email address in the format of usern...@carrier.blackberry.net, where carrier is ATT, etc. In our IT policy I have set message exclusivity and set the device firewall to block in comming BIS messages, but I am still able to recieve messages sent to the BlackBerry Device Email Address. Is there an option I am missing somehwere in the IT policy? I assumed that these emails would be considered BIS emails, but apparently they are not. - Chris ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Block BlackBerry Device Email Address
Rich, I tried both, but the messages are still arriving to my device. I have a Gmail account setup on my device through BIS as well, and the messages from my Gmail account are being blocked (according to the firewall blocked message count). - Chris On Tue, Oct 6, 2009 at 5:09 PM, Rich Fleming rflem...@hirschinternational.com wrote: Forgive the semi-obvious question... but did you push the updated IT Policy to the device(s) after you made the policy change? And, if so, did you verify that the new policy was successfully applied to the handheld? Some policy changes also like the device to be hard reset after they are applied. You might also want to try a battery pull and re-test. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Chris Burwell Sent: Tuesday, October 06, 2009 4:59 PM To: BES Admins Subject: [Bes-admins] Block BlackBerry Device Email Address I am trying to block email sent to what the BIS site calls the BlackBerry Device Email Address. The one where you can create an email address in the format of usern...@carrier.blackberry.net, where carrier is ATT, etc. In our IT policy I have set message exclusivity and set the device firewall to block in comming BIS messages, but I am still able to recieve messages sent to the BlackBerry Device Email Address. Is there an option I am missing somehwere in the IT policy? I assumed that these emails would be considered BIS emails, but apparently they are not. - Chris ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Block BlackBerry Device Email Address
On a hunch, I tired sending an email from my Gmail account (using the web) to my @att.blackberry.net address, and those emails are blocked. I guess if I send an email from my work email account to my device, BES somehow sees that the message is coming from someone on the BES and allows it through. That's my best guess. Anyway, this accomplishes what I need for the time being. - Chris On Tue, Oct 6, 2009 at 5:20 PM, Chris Burwell cburw...@gmail.com wrote: Rich, I tried both, but the messages are still arriving to my device. I have a Gmail account setup on my device through BIS as well, and the messages from my Gmail account are being blocked (according to the firewall blocked message count). - Chris On Tue, Oct 6, 2009 at 5:09 PM, Rich Fleming rflem...@hirschinternational.com wrote: Forgive the semi-obvious question... but did you push the updated IT Policy to the device(s) after you made the policy change? And, if so, did you verify that the new policy was successfully applied to the handheld? Some policy changes also like the device to be hard reset after they are applied. You might also want to try a battery pull and re-test. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Chris Burwell Sent: Tuesday, October 06, 2009 4:59 PM To: BES Admins Subject: [Bes-admins] Block BlackBerry Device Email Address I am trying to block email sent to what the BIS site calls the BlackBerry Device Email Address. The one where you can create an email address in the format of usern...@carrier.blackberry.net, where carrier is ATT, etc. In our IT policy I have set message exclusivity and set the device firewall to block in comming BIS messages, but I am still able to recieve messages sent to the BlackBerry Device Email Address. Is there an option I am missing somehwere in the IT policy? I assumed that these emails would be considered BIS emails, but apparently they are not. - Chris ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Block BlackBerry Device Email Address
I don't believe the IT policy would allow me to send from anything other then the Desktop account since I have service exclusivity configured. - Chris On Tue, Oct 6, 2009 at 5:28 PM, wrbdec...@gmail.com wrote: Send from the att.blackberry.net account to itself (assuming you received the service books). Sent via BlackBerry by ATT -Original Message- From: Chris Burwell cburw...@gmail.com Date: Tue, 6 Oct 2009 17:24:20 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Subject: Re: [Bes-admins] Block BlackBerry Device Email Address On a hunch, I tired sending an email from my Gmail account (using the web) to my @att.blackberry.net address, and those emails are blocked. I guess if I send an email from my work email account to my device, BES somehow sees that the message is coming from someone on the BES and allows it through. That's my best guess. Anyway, this accomplishes what I need for the time being. - Chris On Tue, Oct 6, 2009 at 5:20 PM, Chris Burwell cburw...@gmail.com wrote: Rich, I tried both, but the messages are still arriving to my device. I have a Gmail account setup on my device through BIS as well, and the messages from my Gmail account are being blocked (according to the firewall blocked message count). - Chris On Tue, Oct 6, 2009 at 5:09 PM, Rich Fleming rflem...@hirschinternational.com wrote: Forgive the semi-obvious question... but did you push the updated IT Policy to the device(s) after you made the policy change? And, if so, did you verify that the new policy was successfully applied to the handheld? Some policy changes also like the device to be hard reset after they are applied. You might also want to try a battery pull and re-test. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Chris Burwell Sent: Tuesday, October 06, 2009 4:59 PM To: BES Admins Subject: [Bes-admins] Block BlackBerry Device Email Address I am trying to block email sent to what the BIS site calls the BlackBerry Device Email Address. The one where you can create an email address in the format of usern...@carrier.blackberry.net, where carrier is ATT, etc. In our IT policy I have set message exclusivity and set the device firewall to block in comming BIS messages, but I am still able to recieve messages sent to the BlackBerry Device Email Address. Is there an option I am missing somehwere in the IT policy? I assumed that these emails would be considered BIS emails, but apparently they are not. - Chris ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] SRP Connection drops
I see them every now and then. However, I have not seen any today. On 10/5/09, Charles A Ransom rans...@gao.gov wrote: Anyone else notice the BES doing multiple drops and re-connections? [SRP] Dispatcher\SRP Connection dropped, Error=0 [SRP] Dispatcher\SRP Connection established Mine started over the weekend, but I figured I'd check before opening a service request ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - -- Sent from my mobile device ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] BES 5.0 Upgrade In Exchange 2003 Environment
Greg, Was there any discussion on the estimated cost for a migration kit for an entity with current T-support? That is something that would be useful for our planned migration. - Chris On Mon, Sep 28, 2009 at 4:01 PM, Greg Morgan gmor...@mckinleycapital.com wrote: Just to update, the information we were given from RIM was incorrect. Additional SRPs still must be purchased. I knew it was too good to be true. You can get a Migration kit with a temporary SRP to use during upgrade. Sorry for any confusion. Greg Morgan | Network Administrator | McKinley Capital Management, LLC | 3301 C. Street, Suite 500, Anchorage, AK 99503 | T: 907-563-4488 | F: 907-563-4405 From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Greg Morgan Sent: Friday, September 25, 2009 11:51 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] BES 5.0 Upgrade In Exchange 2003 Environment Do you have RIM T Support? They changed their structure and you can get multiple SRPs for no additional charge. Should help out with migration options. Greg Morgan | Network Administrator | McKinley Capital Management, LLC | 3301 C. Street, Suite 500, Anchorage, AK 99503 | T: 907-563-4488 | F: 907-563-4405 From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, September 25, 2009 10:26 AM To: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] BES 5.0 Upgrade In Exchange 2003 Environment Hi Everyone, I am running a BES 4.6 server MSDE in a VMware environment with about 900 users. We are in the process of getting this database migrated to SQL 2005 within the next few weeks. I saw Blackberry's webcast today on migration options, and I was wondering if anyone can provide feedback on the bet option for my setup. Has anyone done the in place upgrade? Do you recommend it? Also has anyone implement high availability? Can you share your experiences. I am thinking the parallel migration sounds like the safest and cleanest option if I can get a new SRP ordered. Thanks Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) doreen.mol...@spcorp.com * This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. This e-mail and any of its attachments are confidential and may be legally privileged and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, copying of this communication or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this document in error, please permanently delete the original and any copy of this e-mail, any printout thereof and notify the sender immediately. Any opinions expressed in this communication are personal and are not attributable to McKinley Capital Management, LLC. McKinley Capital Management, LLC. is a registered investment advisor. McKinley Capital Management, LLC. claims compliance with the Global Investment Performance Standards (GIPS.). To receive a complete list and description of McKinley Capital Management, LLC's composites and/or a presentation that adheres to the GIPS. standards, please contact us at (907) 563-4488 or visit our website, www.mckinleycapital.com. This e-mail and any of its attachments are confidential and may be legally privileged and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, copying of this communication or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this document in error, please permanently delete the original and any copy of this e-mail, any printout thereof and notify the sender immediately. Any opinions expressed in this communication are personal and are not attributable to McKinley Capital Management, LLC. McKinley Capital Management, LLC. is a registered investment advisor. McKinley Capital Management, LLC. claims compliance with the Global Investment Performance Standards (GIPS.). To receive a complete list and description of McKinley Capital Management, LLC's composites and/or a presentation that adheres to the GIPS. standards, please contact us at (907) 563-4488 or visit our website,
Re: [Bes-admins] Windows Server 2008 64 Bit
People have installed 4.1 on 2008, however the official word was that RIM would not support that installation. On 9/8/09, Jacob Shields jacob.shie...@buzzworthyconsulting.net wrote: I don't believe its compatible with 4.1. I maybe wrong though. Thank You, Jacob Shields Partner Technology Director http://www.buzzworthyconsulting.net jacob.shie...@buzzworthyconsulting.net Cell: 906.282.2248 Fax: 313.748.1205 Sent via my BlackBerry Wireless handset -- NOTICE: The information contained in this message is intended only for the above named and confidential use of the recipient(s). If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately, and destroy all copies of this message. - Original Message - From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Sent: Tue Sep 08 09:37:52 2009 Subject: [Bes-admins] Windows Server 2008 64 Bit Hi Guys, Do any of you know if you can install BES 4.1.6 on a Windows Server 2008 64 Bit OS? Thanks! Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) doreen.mol...@spcorp.com mailto:doreen.mol...@spcorp.com * This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. -- Sent from my mobile device ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Finding out who your BES server is talking to
Check with your network team to see if there is any sort of QOS or bandwidth limiting going on. Sometimes this can cause latency if traffic from your mail servers is being de-prioritized or choked in some way. - Chris On Thu, Aug 20, 2009 at 10:15 AM, Ceron, Carloscce...@utsystem.edu wrote: Thanks I finally found it yesterday and it appears to be talking to our 2007 cluster but we still have a massive delay on message deliveries to the devices. It is definitely a problem between BES and the exchange cluster. The crackberry article did provide some insight. Thanks everyone Carlos Ceron Network Analyst Office of Technology and Information Services The University of Texas System Phone: (512) 579-5064 Fax: (512) 499-4599 E-Mail: cce...@utsystem.edu From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jacob Shields Sent: Wednesday, August 19, 2009 2:14 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Finding out who your BES server is talking to It does however when u did the initial setup it asks for the besadmin account n email server. You can always go into the configuration and make the change. Thank You, Jacob Shields Partner Technology Director http://www.buzzworthyconsulting.net jacob.shie...@buzzworthyconsulting.net Cell: 906.282.2248 Fax: 313.748.1205 Sent via my BlackBerry Wireless handset -- NOTICE: The information contained in this message is intended only for the above named and confidential use of the recipient(s). If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately, and destroy all copies of this message. - Original Message - From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com To: bes-admins@dataoutages.com bes-admins@dataoutages.com Sent: Wed Aug 19 13:54:25 2009 Subject: Re: [Bes-admins] Finding out who your BES server is talking to I think it queries active directory to find the exchange servers and dns has records of the services and it chooses the one with the lowest weight to it from there. -- Sent using BlackBerry _ From: Ceron, Carlos cce...@utsystem.edu To: 'A list for BES Admin's to discuss issues, etc.' bes-admins@dataoutages.com Sent: Wed Aug 19 14:48:53 2009 Subject: Re: [Bes-admins] Finding out who your BES server is talking to Where can I find the tail agent logs? Also, perhaps a dumb question but – how does a BES server know which exchange server(s) to talk to? I don’t recall seeing where to set this up. We recently (1 year ago) migrated from Exchange 2003 to 2007, we still have our 2003 servers active and running but aren’t hosting any mailboxes or routing mail. In our 2007 environment currently we have an NLB for our CAS servers and have the MBs set up in an active/passive mode. thanks Carlos Ceron Network Analyst Office of Technology and Information Services The University of Texas System Phone: (512) 579-5064 Fax: (512) 499-4599 E-Mail: cce...@utsystem.edu From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Kalnitsky, Yury Sent: Wednesday, August 19, 2009 1:13 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Finding out who your BES server is talking to It is talking to MB servers to get the messages. Both servers are being “worked” at the same time via UDP notifications to the agent. If UDP does not work, then “long” store scans are performed. This would cause major delays - up to 15 minutes or so. The easiest way to see what’s going on would be to tail agent logs (for both agents). Those would also contain the queue size and queue status. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Ceron, Carlos Sent: Wednesday, August 19, 2009 12:16 PM To: 'bes-admins@dataoutages.com' Subject: [Bes-admins] Finding out who your BES server is talking to I have an Exchange 2007 environment with 2 CAS servers and 2 MB servers and 1 BES server. Currently we are experiencing a pretty long lag getting messages to devices. Does anyone know if there is a way to find out which one of the servers BES is talking to? Carlos Ceron Network Analyst Office of Technology and Information Services The University of Texas System Phone: (512) 579-5064 Fax: (512) 499-4599 E-Mail: cce...@utsystem.edu --- This communication (including any attachments) is intended only for the
Re: [Bes-admins] Syncing Personal Home Account (contacts, calendar etc) to my corporate BB
Google sync on my Bold will not sync my calendar because I am hooked to a BES. The contact sync works well. - Chris On Mon, Aug 17, 2009 at 12:46 PM, Rich Flemingrflem...@hirschinternational.com wrote: Google Sync will combine the address books as well. And Google Sync for calendar... nightmare. Avoid it, for now at least. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Monday, August 17, 2009 12:42 PM To: wrbdec...@gmail.com; A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Syncing Personal Home Account (contacts, calendar etc) to my corporate BB That was my initial thought process, doesn't DM overwrite (or amend) to the Outlook\Contacts folders? Meaning all his personal stuff will wind up on the Corporate BES? Thanks! - Mark Eggan -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of wrbdec...@gmail.com Sent: Monday, August 17, 2009 9:40 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Syncing Personal Home Account (contacts,calendar etc) to my corporate BB Why don't you use DM to sync wired and BIS emails? As far as google sync I have found it buggy at best. Sent via BlackBerry by ATT -Original Message- From: Eggan, Mark meg...@co.napa.ca.us Date: Mon, 17 Aug 2009 09:36:24 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Subject: [Bes-admins] Syncing Personal Home Account (contacts, calendar etc) to my corporate BB ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] BES communications to Blackberry via Sprint/Nextel
We pay the extra money for our sprint blackberries. On ATT we pay $15 extra for a BES data plan. I would talk to your Sprint rep to see if they can help you out. (Sent via BlackBerry) -Original Message- From: Watkins, Chris cswatk...@tempel.com Date: Wed, 12 Aug 2009 11:34:17 To: bes-admins@dataoutages.com Subject: [Bes-admins] BES communications to Blackberry via Sprint/Nextel ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Hi, does anyone knows of any ATT BB connectivity issues in the Atlanta area?
No current issues have been reported by our users, and email/data is moving to and from my device without any problems. I'm in Philadelphia, PA. - Chris On Thu, Jun 11, 2009 at 9:27 AM, Silver, Diana dsil...@mariettaga.govwrote: Hi all, I have received some complaints about no BB emails coming through - anyone else have any issues? Thanks, Diana Silver MIS, Server Administrator City Of Marietta 205 Lawrence Street, 4th Floor Marietta, GA 30061 770-794-7399 dsil...@mariettaga.gov ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Documents to Go
The standard edition that comes pre installed on some BBs is strictly a reader (unless you upgrade). - Chris On Mon, Jun 1, 2009 at 3:57 PM, Eggan, Mark meg...@co.napa.ca.us wrote: Is this the Premium version of DTG? Thanks! - Mark Eggan -- *From:* bes-admins-boun...@dataoutages.com [mailto: bes-admins-boun...@dataoutages.com] *On Behalf Of *Laura Ross *Sent:* Monday, June 01, 2009 12:55 PM *To:* 'A list for BES Admin's to discuss issues, etc.' *Subject:* [Bes-admins] Documents to Go We just started using Documents to Go on our BB's and learned that MS Word won't open a document created using Documents to Go. I've just started doing some research on how to make this happen and would appreciate knowing is someone else has already figured it out? Thank you, Laura Ross, AIS IT Dept Cretcher Heartland V 913.643.4136 F 913.341.2923 C 816.805.6811 -- Cretcher Heartland Incorporated 4551 West 107th Street, Third Floor Overland Park, KS 66207 V - 913.341.8998 F - 913.341.2923 W - www.cretcherheartland.com (under construction) Cretcher Heartland has moved to the new location shown above! --- Please note that requests for binding coverage via e-mail correspondence cannot be honored. You must speak to a licensed agent to officially bind any coverages. The information in this email and any attachments is confidential and may be privileged. If you are not the intended recipient please destroy this message, delete any copies on your system and notify the sender immediately. You should not retain, copy or use this email for any purpose, nor disclose all or any part of this content to any other person. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Blackberry Enterprise Server monitoring
If you just want to monitor the hardware, then you probably don't need to worry about the Blackberry services running on top. Most commercial monitoring solutions I have run across have provisions for Windows 2003 server built in. That means you configure the SNMP service on your BES (with the proper community names) and point your netMon server to the BES and tell the netMon that it is a 2003 server. After that you should have basic CPU, Memory, and hard drive monitoring. - Chris On Tue, May 5, 2009 at 3:46 PM, Moller, Doreen doreen.mol...@spcorp.comwrote: the Blackberry MIB ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is Sponsored by Port3101.org : Your BES Connection. http://www.dataoutages.com/3101
Re: [Bes-admins] New users activate immediatly
I should note that new users activate immediately, not immediatly. - Chris On Fri, Apr 24, 2009 at 8:35 AM, Chris Burwell cburw...@gmail.com wrote: I have the alerts on our BES (4.1.6.10) to send me an email whenever a user is added, deleted, or activated. This morning I am preparing to migrate a user from a Blackjack to a Blackberry. I added the person to the BES and a minute later received another notification stating that the user had been activated! After checking the server, the status for this user is Running, there is a PIN, and the last contact date is some time in 2007. This same situation has happened on a few users that I have migrated. It seems that if I remove the user, then add them again the same scenario will not occur again. The company I work for had Nextel Blackberries several years back, but I wouldn't think that after 2-3 years that information would still be present on the blackberry network (let alone automatically activate a device). Any thoughts? ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is Sponsored by Port3101.org : Your BES Connection. http://www.dataoutages.com/3101