Re: [OSL | CCIE_Voice] ISDN Cause i = 0x80AF - Resource unavailable
Bill, if you will take a dipper look at the Logs of ISDN, you will see the the Router send the ISD SETUP message, then received the Procceding and Alerting message. So the Voice port in operating normally. After the Alert message, the IP Side is starting - H245 is going for negotiation, and there is a problem in H323 IP Side, not in ISDN side. And I have already mentioned the Problem description in my earlier post. If there would the DSP issues, then the SETUP message will not be send even. On Sun, Nov 27, 2011 at 1:26 AM, Bill Lake whl...@gmail.com wrote: This looks like it could be an ISDN issue: Is your voice-port in an active (not shut down) state? Do you have the proper DSP resources for your configuration? Check these and post your configuration if this is not the issue. On Sat, Nov 26, 2011 at 1:24 PM, datucha123 datucha123 datucha...@gmail.com wrote: That's because of Codec Problem between HQ router and the CUCM. Now look, as we know, when the CUCM sends the H323 SETUP message to GW, the GW, by default, begins the H245 Address announcement on Alert Message, and at that point the CUCM and GW have exchanged the H245 message, and the GW provides the Ring Back tone. Even when the CUCM is using the Slow Start. Whereas CUCME can detect CUCM and start the H245 only on Connect Message, while the default one idicates h245 address on Alert. CUCME IP Phones cannot provide the In Band Ring Back tones, so that CUCM needs always the Slow start to CUCME, so that CUCM will provide the Local Ringback to its IP Phones until the H245 address is received from CUCME (whereas CUCME will send the H245 address On Connect only to CUCM). Now look, as for you case, you get the error message after the Alerting Message. What does happen at that moment? GW sends the Alert message with H245 Address (and the TCS OLC negotiation begins). CUCM and GW have some problems with Codec negotation, and that's why you get that message. Try to ensure that you use the correct region to GW, and also the correct Codecs (or voice class codec) is configured on the GW. That's the problem of the Codec mismatch. On Sat, Nov 26, 2011 at 9:19 PM, Ricardo Palaver ricardo.pala...@hotmail.com wrote: Hi Experts!, I 've already gave up to fix the problem below. I am calling from a HQ - phone # to PSTN (BR2) region but call fails and it's returnning me the cause code: 0x80AF. In the Cisco community I found its an IOS bug, so if it is, someone here have already faced the same issue. Can someone give me any idea on how to fix it ? Thanks a zillions !.. have a great weekend all ! debug isdn q931 is ON. BR2-RTR# Nov 26 22:10:48.460: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 2123945001 Nov 26 22:10:48.464: ISDN Se0/0/0:15 Q931: Sending SETUP callref = 0x008D callID = 0x800E switch = primary-net5 interface = User Nov 26 22:10:48.464: ISDN Se0/0/0:15 Q931: TX - SETUP pd = 8 callref = 0x008D Bearer Capability i = 0x8090A3 Standard = CCITT Transfer Capability = Speech Transfer Mode = Circuit Transfer Rate = 64 kbit/s Channel ID i = 0xA98381 Exclusive, Channel 1 Display i = 'HQ Phone 1' Calling Party Number i = 0x0081, '2123945001' Plan:Unknown, Type:Unknown Called Party Number i = 0x80, '32141891' Plan:Unknown, Type:Unknown Nov 26 22:10:48.500: ISDN Se0/0/0:15 Q931: RX - CALL_PROC pd = 8 callref = 0x808D Channel ID i = 0xA98381 Exclusive, Channel 1 Nov 26 22:10:48.504: ISDN Se0/0/0:15 Q931: RX - ALERTING pd = 8 callref = 0x808D Progress Ind i = 0x8188 - In-band info or appropriate now availab BR2-RTR#le Nov 26 22:10:48.548: ISDN Se0/0/0:15 Q931: TX - DISCONNECT pd = 8 callref = 0x008D Cause i = 0x80AF - Resource unavailable, unspecified Nov 26 22:10:48.560: ISDN Se0/0/0:15 Q931: RX - RELEASE pd = 8 callref = 0x808D Nov 26 22:10:48.564: ISDN Se0/0/0:15 Q931: TX - RELEASE_COMP pd = 8 callref = 0x008D ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] How do look at this file in CUCM CLI
You can also use the File List command to navigate to the actual file directory. And after use the File View command to see the file content. You can also use the File Tail command (but in such case, but for Log files for instance) to view the File content in real time On Sun, Nov 27, 2011 at 4:46 AM, Gurpreet Singh Kukreja tycoononway1...@gmail.com wrote: Try this: file view activelog cm/trace/dbl/sdi/ReplicationStatus.2011_11_26_23_12_59.out :) There's another command you can use to check the replication of the cluster: * show perf query class Number of Replicates Created and State of Replication* The output of this command should be the same on all servers which would mean good Replication. A good Replication state is 2 and rest anything means you'd need to fix it. Then there is always the RTMT. HTH - Gurpreet On Sat, Nov 26, 2011 at 6:18 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, How do I look at this? admin:utils dbreplication sta admin:utils dbreplication status This command reads and writes database information from all machines and will take quite some time...please be patient. utils dbreplication status Output is in file cm/trace/dbl/sdi/ReplicationStatus.2011_11_26_23_12_59.out Please use file view activelog cm/trace/dbl/sdi/ReplicationStatus.2011_11_26_23_12_59.out command to see the output admin: thanks, Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration
First you need to integrate UCCX with CUCM fully, meaning that the JTAPI and RMCM users must be present in CUCM after successful integration. Please verify that you have configured the JTAPI and RMCM in UCCX, so that it will be replicated in CUCM automatically. Then make JTAPI resynch. When all that is done successfully, then you will be able to see the UCCX Extension in a Users page. On Sun, Nov 27, 2011 at 11:07 AM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.comwrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] ISDN Cause i = 0x80AF - Resource unavailable
OK, if you are sure it is not a ISDN issue but it appears to be that the call is set up Nov 26 22:10:48.504: ISDN Se0/0/0:15 Q931: RX - ALERTING pd = 8 callref = 0x808D Progress Ind i = 0x8188 - In-band info or appropriate now availab you then get Nov 26 22:10:48.548: ISDN Se0/0/0:15 Q931: TX - DISCONNECT pd = 8 callref = 0x008D Cause i = 0x80AF - Resource unavailable, unspecified so maybe it is an IOS bug but we don't know what IOS you are running or do we know running config or the status of any of your system. Just guessing here but can you complete any calls over the PSTN connection? If so what type of calls are completed? On Sun, Nov 27, 2011 at 6:36 AM, datucha123 datucha123 datucha...@gmail.com wrote: Bill, if you will take a dipper look at the Logs of ISDN, you will see the the Router send the ISD SETUP message, then received the Procceding and Alerting message. So the Voice port in operating normally. After the Alert message, the IP Side is starting - H245 is going for negotiation, and there is a problem in H323 IP Side, not in ISDN side. And I have already mentioned the Problem description in my earlier post. If there would the DSP issues, then the SETUP message will not be send even. On Sun, Nov 27, 2011 at 1:26 AM, Bill Lake whl...@gmail.com wrote: This looks like it could be an ISDN issue: Is your voice-port in an active (not shut down) state? Do you have the proper DSP resources for your configuration? Check these and post your configuration if this is not the issue. On Sat, Nov 26, 2011 at 1:24 PM, datucha123 datucha123 datucha...@gmail.com wrote: That's because of Codec Problem between HQ router and the CUCM. Now look, as we know, when the CUCM sends the H323 SETUP message to GW, the GW, by default, begins the H245 Address announcement on Alert Message, and at that point the CUCM and GW have exchanged the H245 message, and the GW provides the Ring Back tone. Even when the CUCM is using the Slow Start. Whereas CUCME can detect CUCM and start the H245 only on Connect Message, while the default one idicates h245 address on Alert. CUCME IP Phones cannot provide the In Band Ring Back tones, so that CUCM needs always the Slow start to CUCME, so that CUCM will provide the Local Ringback to its IP Phones until the H245 address is received from CUCME (whereas CUCME will send the H245 address On Connect only to CUCM). Now look, as for you case, you get the error message after the Alerting Message. What does happen at that moment? GW sends the Alert message with H245 Address (and the TCS OLC negotiation begins). CUCM and GW have some problems with Codec negotation, and that's why you get that message. Try to ensure that you use the correct region to GW, and also the correct Codecs (or voice class codec) is configured on the GW. That's the problem of the Codec mismatch. On Sat, Nov 26, 2011 at 9:19 PM, Ricardo Palaver ricardo.pala...@hotmail.com wrote: Hi Experts!, I 've already gave up to fix the problem below. I am calling from a HQ - phone # to PSTN (BR2) region but call fails and it's returnning me the cause code: 0x80AF. In the Cisco community I found its an IOS bug, so if it is, someone here have already faced the same issue. Can someone give me any idea on how to fix it ? Thanks a zillions !.. have a great weekend all ! debug isdn q931 is ON. BR2-RTR# Nov 26 22:10:48.460: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 2123945001 Nov 26 22:10:48.464: ISDN Se0/0/0:15 Q931: Sending SETUP callref = 0x008D callID = 0x800E switch = primary-net5 interface = User Nov 26 22:10:48.464: ISDN Se0/0/0:15 Q931: TX - SETUP pd = 8 callref = 0x008D Bearer Capability i = 0x8090A3 Standard = CCITT Transfer Capability = Speech Transfer Mode = Circuit Transfer Rate = 64 kbit/s Channel ID i = 0xA98381 Exclusive, Channel 1 Display i = 'HQ Phone 1' Calling Party Number i = 0x0081, '2123945001' Plan:Unknown, Type:Unknown Called Party Number i = 0x80, '32141891' Plan:Unknown, Type:Unknown Nov 26 22:10:48.500: ISDN Se0/0/0:15 Q931: RX - CALL_PROC pd = 8 callref = 0x808D Channel ID i = 0xA98381 Exclusive, Channel 1 Nov 26 22:10:48.504: ISDN Se0/0/0:15 Q931: RX - ALERTING pd = 8 callref = 0x808D Progress Ind i = 0x8188 - In-band info or appropriate now availab BR2-RTR#le Nov 26 22:10:48.548: ISDN Se0/0/0:15 Q931: TX - DISCONNECT pd = 8 callref = 0x008D Cause i = 0x80AF - Resource unavailable, unspecified Nov 26 22:10:48.560: ISDN Se0/0/0:15 Q931: RX - RELEASE pd = 8 callref = 0x808D Nov 26 22:10:48.564: ISDN Se0/0/0:15 Q931: TX - RELEASE_COMP pd = 8 callref = 0x008D ___ For more information
Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration
It seems your UCCX server is not integrated properly with CUCM. Use http://ccie-musketeers.blogspot.com/search/label/UCCX and fix it. -SONU- On Sun, Nov 27, 2011 at 12:37 PM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration
Run this command on the CUCM Pub you do NOT have to reboot. run sql update processconfig set paramvalue=T where paramname like '%nstalled%' E On Sun, Nov 27, 2011 at 2:07 AM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration
That is not the issue there is something wrong with the way the initial installations took place and you have to run this command. I have been working on the first 3 labs from the new 5 7 days straight and it is happening every time. The T flag is not being set and it has nothing to do with resync etc. I spent 3-4 hours on this and the only thing the works is running this on the CUCM Pub. run sql update processconfig set paramvalue=T where paramname like '%nstalled%' It sets the flag to true E On Sun, Nov 27, 2011 at 7:50 AM, datucha123 datucha123 datucha...@gmail.com wrote: First you need to integrate UCCX with CUCM fully, meaning that the JTAPI and RMCM users must be present in CUCM after successful integration. Please verify that you have configured the JTAPI and RMCM in UCCX, so that it will be replicated in CUCM automatically. Then make JTAPI resynch. When all that is done successfully, then you will be able to see the UCCX Extension in a Users page. On Sun, Nov 27, 2011 at 11:07 AM, CCIEVoiceKP ccievoic...@gmail.comwrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.comwrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] ISDN Cause i = 0x80AF - Resource unavailable
Bill what lab are you working on? On Sun, Nov 27, 2011 at 7:55 AM, Bill Lake whl...@gmail.com wrote: OK, if you are sure it is not a ISDN issue but it appears to be that the call is set up Nov 26 22:10:48.504: ISDN Se0/0/0:15 Q931: RX - ALERTING pd = 8 callref = 0x808D Progress Ind i = 0x8188 - In-band info or appropriate now availab you then get Nov 26 22:10:48.548: ISDN Se0/0/0:15 Q931: TX - DISCONNECT pd = 8 callref = 0x008D Cause i = 0x80AF - Resource unavailable, unspecified so maybe it is an IOS bug but we don't know what IOS you are running or do we know running config or the status of any of your system. Just guessing here but can you complete any calls over the PSTN connection? If so what type of calls are completed? On Sun, Nov 27, 2011 at 6:36 AM, datucha123 datucha123 datucha...@gmail.com wrote: Bill, if you will take a dipper look at the Logs of ISDN, you will see the the Router send the ISD SETUP message, then received the Procceding and Alerting message. So the Voice port in operating normally. After the Alert message, the IP Side is starting - H245 is going for negotiation, and there is a problem in H323 IP Side, not in ISDN side. And I have already mentioned the Problem description in my earlier post. If there would the DSP issues, then the SETUP message will not be send even. On Sun, Nov 27, 2011 at 1:26 AM, Bill Lake whl...@gmail.com wrote: This looks like it could be an ISDN issue: Is your voice-port in an active (not shut down) state? Do you have the proper DSP resources for your configuration? Check these and post your configuration if this is not the issue. On Sat, Nov 26, 2011 at 1:24 PM, datucha123 datucha123 datucha...@gmail.com wrote: That's because of Codec Problem between HQ router and the CUCM. Now look, as we know, when the CUCM sends the H323 SETUP message to GW, the GW, by default, begins the H245 Address announcement on Alert Message, and at that point the CUCM and GW have exchanged the H245 message, and the GW provides the Ring Back tone. Even when the CUCM is using the Slow Start. Whereas CUCME can detect CUCM and start the H245 only on Connect Message, while the default one idicates h245 address on Alert. CUCME IP Phones cannot provide the In Band Ring Back tones, so that CUCM needs always the Slow start to CUCME, so that CUCM will provide the Local Ringback to its IP Phones until the H245 address is received from CUCME (whereas CUCME will send the H245 address On Connect only to CUCM). Now look, as for you case, you get the error message after the Alerting Message. What does happen at that moment? GW sends the Alert message with H245 Address (and the TCS OLC negotiation begins). CUCM and GW have some problems with Codec negotation, and that's why you get that message. Try to ensure that you use the correct region to GW, and also the correct Codecs (or voice class codec) is configured on the GW. That's the problem of the Codec mismatch. On Sat, Nov 26, 2011 at 9:19 PM, Ricardo Palaver ricardo.pala...@hotmail.com wrote: Hi Experts!, I 've already gave up to fix the problem below. I am calling from a HQ - phone # to PSTN (BR2) region but call fails and it's returnning me the cause code: 0x80AF. In the Cisco community I found its an IOS bug, so if it is, someone here have already faced the same issue. Can someone give me any idea on how to fix it ? Thanks a zillions !.. have a great weekend all ! debug isdn q931 is ON. BR2-RTR# Nov 26 22:10:48.460: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 2123945001 Nov 26 22:10:48.464: ISDN Se0/0/0:15 Q931: Sending SETUP callref = 0x008D callID = 0x800E switch = primary-net5 interface = User Nov 26 22:10:48.464: ISDN Se0/0/0:15 Q931: TX - SETUP pd = 8 callref = 0x008D Bearer Capability i = 0x8090A3 Standard = CCITT Transfer Capability = Speech Transfer Mode = Circuit Transfer Rate = 64 kbit/s Channel ID i = 0xA98381 Exclusive, Channel 1 Display i = 'HQ Phone 1' Calling Party Number i = 0x0081, '2123945001' Plan:Unknown, Type:Unknown Called Party Number i = 0x80, '32141891' Plan:Unknown, Type:Unknown Nov 26 22:10:48.500: ISDN Se0/0/0:15 Q931: RX - CALL_PROC pd = 8 callref = 0x808D Channel ID i = 0xA98381 Exclusive, Channel 1 Nov 26 22:10:48.504: ISDN Se0/0/0:15 Q931: RX - ALERTING pd = 8 callref = 0x808D Progress Ind i = 0x8188 - In-band info or appropriate now availab BR2-RTR#le Nov 26 22:10:48.548: ISDN Se0/0/0:15 Q931: TX - DISCONNECT pd = 8 callref = 0x008D Cause i = 0x80AF - Resource unavailable, unspecified Nov 26 22:10:48.560: ISDN Se0/0/0:15 Q931: RX - RELEASE pd = 8 callref = 0x808D Nov 26 22:10:48.564: ISDN Se0/0/0:15
Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 69, Issue 191
Randall I had the same exact problem with New Lab 1, after I ran the SQL command from the cucm cli, This fixed the not showing of the IPCC extension field on my cucm enduser page, but after an hour or so of reverting, resyncing uccx I never got rmjtapi to show in CUCM as an application user. I tried adding it manually into CUCM , and then resyncing UCCX, still ng. Finally moved on. Sent from my iPad On Nov 27, 2011, at 10:13 AM, ccie_voice-requ...@onlinestudylist.com ccie_voice-requ...@onlinestudylist.com wrote: Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject line so it is more specific than Re: Contents of CCIE_Voice digest... Today's Topics: 1. Re: CUCM/UCCX Intergration (Pradeep Kumar Sharma) 2. Re: CUCM/UCCX Intergration (Edgar Feliz) 3. Re: CUCM/UCCX Intergration (Edgar Feliz) 4. Re: ISDN Cause i = 0x80AF - Resource unavailable (Edgar Feliz) -- Message: 1 Date: Sun, 27 Nov 2011 19:02:29 +0530 From: Pradeep Kumar Sharma sonu.netwo...@gmail.com To: CCIEVoiceKP ccievoic...@gmail.com Cc: Online Study ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration Message-ID: CALWZLGczqjzTX0jq-JEOGOLG=jW+=v9epdffuxzk5wj5avs...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 It seems your UCCX server is not integrated properly with CUCM. Use http://ccie-musketeers.blogspot.com/search/label/UCCX and fix it. -SONU- On Sun, Nov 27, 2011 at 12:37 PM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- next part -- An HTML attachment was scrubbed... URL: /archives/ccie_voice/attachments/2027/4a72770d/attachment-0001.html -- Message: 2 Date: Sun, 27 Nov 2011 08:36:53 -0500 From: Edgar Feliz ejzi...@gmail.com To: CCIEVoiceKP ccievoic...@gmail.com Cc: Online Study ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration Message-ID: cabxks5qfl_jbyttuxstdw9+vxw0z-w0_8-fpebwtxackx_u...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 Run this command on the CUCM Pub you do NOT have to reboot. run sql update processconfig set paramvalue=T where paramname like '%nstalled%' E On Sun, Nov 27, 2011 at 2:07 AM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- next part -- An HTML attachment was scrubbed... URL: /archives/ccie_voice/attachments/2027/f8020f5b/attachment-0001.html -- Message: 3 Date: Sun, 27 Nov 2011 09:33:03 -0500 From: Edgar Feliz ejzi...@gmail.com To: datucha123 datucha123 datucha...@gmail.com Cc
Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration
Hey Randall, First of all, the way to you verify if the CCX is integrated with CUCM is by scrolling to System Control Center under the CCX AppAdmin page and making sure that your CCX server looks IN_SERVICE. If not, you need to find out what component is showing in PARTIAL_SERVICE or OUT_OF_SERVICE. First thing you need to check is if under the Enterprise Parameters, IPCC EXPRESS INSTALLED shows TRUE or FALSE. If it shows TRUE, then the CCM is integrated fine but if it shows False, then you need to get into the CLI for the CM Pub and run the below commands: This will show the status to confirm: run sql select paramname,paramvalue from processconfig where paramname like '%nstalled%' This will change the value to true (T): run sql update processconfig set paramvalue=T where paramname like '%nstalled%' Once done, make sure of the following: If the CM TELEPHONY or the RM JTAPI Subsystems show anything but IN_SERVICE, try the below: 1) Make sure that the RM and JTAPI application users created on the Call Manager have CTI Enabled role assigned to them in Call Manager. 2) Secondly, for the RM Subsystem to be IN SERVICE, you'd need to associate Agent phones with this user. For the CM Telephony to be in service, you'd need to create atleast one RP or CTI Port Group from CCX. 3) If they both show OUT_OF_SERVICE, reset the username and password for these users from CCX. Scroll to, System CM Configuration and reset the username and password for these users. Once Step 3 is executed, restart the CCX Engine on the CCX server and check again if the CCX server shows IN SERVICE. HTH Regards Gurpreet On Sun, Nov 27, 2011 at 1:02 AM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration
Larry after manually adding the rmjtapi user you have to restart the engine if not it would not work. This is the way it has been for the new labs. Every single one you have to add the CUCM rmjtapi app-user associate phones add cti enable. on the CCX make sure the pwd is the same I usually put in just in case resync restart engine. E On Sun, Nov 27, 2011 at 10:49 AM, Larry Stern larry.st...@blackbox.comwrote: Randall I had the same exact problem with New Lab 1, after I ran the SQL command from the cucm cli, This fixed the not showing of the IPCC extension field on my cucm enduser page, but after an hour or so of reverting, resyncing uccx I never got rmjtapi to show in CUCM as an application user. I tried adding it manually into CUCM , and then resyncing UCCX, still ng. Finally moved on. Sent from my iPad On Nov 27, 2011, at 10:13 AM, ccie_voice-requ...@onlinestudylist.com ccie_voice-requ...@onlinestudylist.com wrote: Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject line so it is more specific than Re: Contents of CCIE_Voice digest... Today's Topics: 1. Re: CUCM/UCCX Intergration (Pradeep Kumar Sharma) 2. Re: CUCM/UCCX Intergration (Edgar Feliz) 3. Re: CUCM/UCCX Intergration (Edgar Feliz) 4. Re: ISDN Cause i = 0x80AF - Resource unavailable (Edgar Feliz) -- Message: 1 Date: Sun, 27 Nov 2011 19:02:29 +0530 From: Pradeep Kumar Sharma sonu.netwo...@gmail.com To: CCIEVoiceKP ccievoic...@gmail.com Cc: Online Study ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration Message-ID: CALWZLGczqjzTX0jq-JEOGOLG=jW+= v9epdffuxzk5wj5avs...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 It seems your UCCX server is not integrated properly with CUCM. Use http://ccie-musketeers.blogspot.com/search/label/UCCX and fix it. -SONU- On Sun, Nov 27, 2011 at 12:37 PM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- next part -- An HTML attachment was scrubbed... URL: /archives/ccie_voice/attachments/2027/4a72770d/attachment-0001.html -- Message: 2 Date: Sun, 27 Nov 2011 08:36:53 -0500 From: Edgar Feliz ejzi...@gmail.com To: CCIEVoiceKP ccievoic...@gmail.com Cc: Online Study ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration Message-ID: cabxks5qfl_jbyttuxstdw9+vxw0z-w0_8-fpebwtxackx_u...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 Run this command on the CUCM Pub you do NOT have to reboot. run sql update processconfig set paramvalue=T where paramname like '%nstalled%' E On Sun, Nov 27, 2011 at 2:07 AM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com
[OSL | CCIE_Voice] 5 New labs what to watch for!!!
Guys I have been working on the new (5) labs mostly 1-3 since they have the guide. Here is what i have found to be things to watch for and fixes, Please note i have been working on these for over 10 days and it's the same every time it is just the way the integration was done for the VM images purposely or not. 1. There are some typos you will see reference to 011916745738931 but if you try to call that number it is not available true number is 011916745738931 2. There are some others name of routers in guide not always right when you look for solutions so just make sure you note what router you are working on. I think this is mainly because of copy and pasting from one lab to another etc since some things are similar but devices are different. 3. UCCX integration; 1. rmjtapi app-user is not configured add rmjtapi add phones and cti enable 2. make sure pwds match on CCX and CUCM for jtapi_1 and rmjtapi 3. from CCX run sync and restart engine 4. You may have to re-sync a couple of times 1. the T flag is not set so the CUCM never sees that the CCX is integrated you have to do a manual step to get this up and running so you can add the UCCX extension to users, 1. run this command on the CUCM Pub as stated in earleir emails run sql update processconfig set paramvalue=T where paramname like '%nstalled%' 2. NO need to reload it takes affect right away 1. CUC - I have had to reload the CUC server every time for MWIs and to be able to leave message... This one I am not sure why I have no fix other than to restart the server. 2. CUE - As noted in labs WB and Guide you will need to change licenses depending on the lab you are working on. 3. Lab 2 CCXquestion there is a step missing in the script. a generated prompt of zero calls ahead of you when you are the only one in queue = you do need the decrement step (thanks larry) If i recall or run into any more items of interest i will post back i am in last 5 days of prep and will be concentrating on the labs E ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] Automated Reply Re: CCIE_Voice Digest, Vol 69, Issue 192
This is an automated reply to your message CCIE_Voice Digest, Vol 69, Issue 192 sent to stewart.mcfarl...@provista-uk.com. Dear ccie_voice-requ...@onlinestudylist.com Thank you for your email. Please note that due to unforseen circumstances I will be out of the office for the rest of this week (w/c 17/10/11). If you require any assistance please contact the provista office on 08456424642. For technical assistance please contact serviced...@provista-uk.com. Thanks Stewart ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] ISDN Cause i = 0x80AF - Resource unavailable
Hi Folks., I was in the lab4. Datucha touched in the right point. There is no ISDN problem since local calls was working properly. Unfortunatelly I can check it in the next lab session. Thanks all for helping!. Date: Sun, 27 Nov 2011 09:34:21 -0500 From: ejzi...@gmail.com To: whl...@gmail.com CC: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] ISDN Cause i = 0x80AF - Resource unavailable Bill what lab are you working on? On Sun, Nov 27, 2011 at 7:55 AM, Bill Lake whl...@gmail.com wrote: OK, if you are sure it is not a ISDN issue but it appears to be that the call is set up Nov 26 22:10:48.504: ISDN Se0/0/0:15 Q931: RX - ALERTING pd = 8 callref = 0x808D Progress Ind i = 0x8188 - In-band info or appropriate now availab you then get Nov 26 22:10:48.548: ISDN Se0/0/0:15 Q931: TX - DISCONNECT pd = 8 callref = 0x008D Cause i = 0x80AF - Resource unavailable, unspecified so maybe it is an IOS bug but we don't know what IOS you are running or do we know running config or the status of any of your system. Just guessing here but can you complete any calls over the PSTN connection? If so what type of calls are completed? On Sun, Nov 27, 2011 at 6:36 AM, datucha123 datucha123 datucha...@gmail.com wrote: Bill, if you will take a dipper look at the Logs of ISDN, you will see the the Router send the ISD SETUP message, then received the Procceding and Alerting message. So the Voice port in operating normally. After the Alert message, the IP Side is starting - H245 is going for negotiation, and there is a problem in H323 IP Side, not in ISDN side. And I have already mentioned the Problem description in my earlier post. If there would the DSP issues, then the SETUP message will not be send even. On Sun, Nov 27, 2011 at 1:26 AM, Bill Lake whl...@gmail.com wrote: This looks like it could be an ISDN issue: Is your voice-port in an active (not shut down) state? Do you have the proper DSP resources for your configuration? Check these and post your configuration if this is not the issue. On Sat, Nov 26, 2011 at 1:24 PM, datucha123 datucha123 datucha...@gmail.com wrote: That's because of Codec Problem between HQ router and the CUCM. Now look, as we know, when the CUCM sends the H323 SETUP message to GW, the GW, by default, begins the H245 Address announcement on Alert Message, and at that point the CUCM and GW have exchanged the H245 message, and the GW provides the Ring Back tone. Even when the CUCM is using the Slow Start. Whereas CUCME can detect CUCM and start the H245 only on Connect Message, while the default one idicates h245 address on Alert. CUCME IP Phones cannot provide the In Band Ring Back tones, so that CUCM needs always the Slow start to CUCME, so that CUCM will provide the Local Ringback to its IP Phones until the H245 address is received from CUCME (whereas CUCME will send the H245 address On Connect only to CUCM). Now look, as for you case, you get the error message after the Alerting Message. What does happen at that moment? GW sends the Alert message with H245 Address (and the TCS OLC negotiation begins). CUCM and GW have some problems with Codec negotation, and that's why you get that message. Try to ensure that you use the correct region to GW, and also the correct Codecs (or voice class codec) is configured on the GW. That's the problem of the Codec mismatch. On Sat, Nov 26, 2011 at 9:19 PM, Ricardo Palaver ricardo.pala...@hotmail.com wrote: Hi Experts!, I 've already gave up to fix the problem below. I am calling from a HQ - phone # to PSTN (BR2) region but call fails and it's returnning me the cause code: 0x80AF. In the Cisco community I found its an IOS bug, so if it is, someone here have already faced the same issue. Can someone give me any idea on how to fix it ? Thanks a zillions !.. have a great weekend all ! debug isdn q931 is ON. BR2-RTR# Nov 26 22:10:48.460: ISDN Se0/0/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 2123945001 Nov 26 22:10:48.464: ISDN Se0/0/0:15 Q931: Sending SETUP callref = 0x008D callID = 0x800E switch = primary-net5 interface = User Nov 26 22:10:48.464: ISDN Se0/0/0:15 Q931: TX - SETUP pd = 8 callref = 0x008D Bearer Capability i = 0x8090A3 Standard = CCITT Transfer Capability = Speech Transfer Mode = Circuit Transfer Rate = 64 kbit/s Channel ID i = 0xA98381 Exclusive, Channel 1 Display i = 'HQ Phone 1' Calling Party Number i = 0x0081, '2123945001' Plan:Unknown, Type:Unknown Called Party Number i = 0x80, '32141891' Plan:Unknown, Type:Unknown Nov 26 22:10:48.500: ISDN Se0/0/0:15 Q931: RX - CALL_PROC pd = 8 callref = 0x808D Channel ID i = 0xA98381 Exclusive, Channel 1 Nov 26 22:10:48.504:
Re: [OSL | CCIE_Voice] 5 New labs what to watch for!!!
Thanks Edgar we all appreciate it. randall From: Edgar Feliz ejzi...@gmail.com To: ccie_voice@onlinestudylist.com; Larry Stern larry.st...@blackbox.com Sent: Sunday, November 27, 2011 9:12 AM Subject: [OSL | CCIE_Voice] 5 New labs what to watch for!!! Guys I have been working on the new (5) labs mostly 1-3 since they have the guide. Here is what i have found to be things to watch for and fixes, Please note i have been working on these for over 10 days and it's the same every time it is just the way the integration was done for the VM images purposely or not. 1. There are some typos you will see reference to 011916745738931 but if you try to call that number it is not available true number is 011916745738931 2. There are some others name of routers in guide not always right when you look for solutions so just make sure you note what router you are working on. I think this is mainly because of copy and pasting from one lab to another etc since some things are similar but devices are different. 3. UCCX integration; 1. rmjtapi app-user is not configured add rmjtapi add phones and cti enable 2. make sure pwds match on CCX and CUCM for jtapi_1 and rmjtapi 3. from CCX run sync and restart engine 4. You may have to re-sync a couple of times 1. the T flag is not set so the CUCM never sees that the CCX is integrated you have to do a manual step to get this up and running so you can add the UCCX extension to users, 1. run this command on the CUCM Pub as stated in earleir emails run sql update processconfig set paramvalue=T where paramname like '%nstalled%' 2. NO need to reload it takes affect right away 1. CUC - I have had to reload the CUC server every time for MWIs and to be able to leave message... This one I am not sure why I have no fix other than to restart the server. 2. CUE - As noted in labs WB and Guide you will need to change licenses depending on the lab you are working on. 3. Lab 2 CCXquestion there is a step missing in the script. a generated prompt of zero calls ahead of you when you are the only one in queue = you do need the decrement step (thanks larry) If i recall or run into any more items of interest i will post back i am in last 5 days of prep and will be concentrating on the labs E ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] 5 New labs what to watch for!!!
Do you mean IP Expert LABs? On Sun, Nov 27, 2011 at 9:12 PM, Edgar Feliz ejzi...@gmail.com wrote: Guys I have been working on the new (5) labs mostly 1-3 since they have the guide. Here is what i have found to be things to watch for and fixes, Please note i have been working on these for over 10 days and it's the same every time it is just the way the integration was done for the VM images purposely or not. 1. There are some typos you will see reference to 011916745738931 but if you try to call that number it is not available true number is 011916745738931 2. There are some others name of routers in guide not always right when you look for solutions so just make sure you note what router you are working on. I think this is mainly because of copy and pasting from one lab to another etc since some things are similar but devices are different. 3. UCCX integration; 1. rmjtapi app-user is not configured add rmjtapi add phones and cti enable 2. make sure pwds match on CCX and CUCM for jtapi_1 and rmjtapi 3. from CCX run sync and restart engine 4. You may have to re-sync a couple of times 1. the T flag is not set so the CUCM never sees that the CCX is integrated you have to do a manual step to get this up and running so you can add the UCCX extension to users, 1. run this command on the CUCM Pub as stated in earleir emails run sql update processconfig set paramvalue=T where paramname like '%nstalled%' 2. NO need to reload it takes affect right away 1. CUC - I have had to reload the CUC server every time for MWIs and to be able to leave message... This one I am not sure why I have no fix other than to restart the server. 2. CUE - As noted in labs WB and Guide you will need to change licenses depending on the lab you are working on. 3. Lab 2 CCXquestion there is a step missing in the script. a generated prompt of zero calls ahead of you when you are the only one in queue = you do need the decrement step (thanks larry) If i recall or run into any more items of interest i will post back i am in last 5 days of prep and will be concentrating on the labs E ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] 5 New labs what to watch for!!!
Sorry had a copy/paste issue myself 2nd number in first point should be 01191674573893 0119167457389312 On Sun, Nov 27, 2011 at 12:12 PM, Edgar Feliz ejzi...@gmail.com wrote: Guys I have been working on the new (5) labs mostly 1-3 since they have the guide. Here is what i have found to be things to watch for and fixes, Please note i have been working on these for over 10 days and it's the same every time it is just the way the integration was done for the VM images purposely or not. 1. There are some typos you will see reference to 011916745738931 but if you try to call that number it is not available true number is 011916745738931 2. There are some others name of routers in guide not always right when you look for solutions so just make sure you note what router you are working on. I think this is mainly because of copy and pasting from one lab to another etc since some things are similar but devices are different. 3. UCCX integration; 1. rmjtapi app-user is not configured add rmjtapi add phones and cti enable 2. make sure pwds match on CCX and CUCM for jtapi_1 and rmjtapi 3. from CCX run sync and restart engine 4. You may have to re-sync a couple of times 1. the T flag is not set so the CUCM never sees that the CCX is integrated you have to do a manual step to get this up and running so you can add the UCCX extension to users, 1. run this command on the CUCM Pub as stated in earleir emails run sql update processconfig set paramvalue=T where paramname like '%nstalled%' 2. NO need to reload it takes affect right away 1. CUC - I have had to reload the CUC server every time for MWIs and to be able to leave message... This one I am not sure why I have no fix other than to restart the server. 2. CUE - As noted in labs WB and Guide you will need to change licenses depending on the lab you are working on. 3. Lab 2 CCXquestion there is a step missing in the script. a generated prompt of zero calls ahead of you when you are the only one in queue = you do need the decrement step (thanks larry) If i recall or run into any more items of interest i will post back i am in last 5 days of prep and will be concentrating on the labs E ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] 5 New labs what to watch for!!!
I also found in my rack 33, the pstn line 3 for calling number only sends 408 I had to modify this in the PSTN router rule 2 from /^\(408\)8397263$ to /^408\(8397263)/ /\1/. Try typing that fast on an IPAD(lol) This was for lab 1and 2. Sent from my iPad On Nov 27, 2011, at 12:12 PM, Edgar Feliz ejzi...@gmail.commailto:ejzi...@gmail.com wrote: Guys I have been working on the new (5) labs mostly 1-3 since they have the guide. Here is what i have found to be things to watch for and fixes, Please note i have been working on these for over 10 days and it's the same every time it is just the way the integration was done for the VM images purposely or not. 1. There are some typos you will see reference to 011916745738931 but if you try to call that number it is not available true number is 011916745738931 2. There are some others name of routers in guide not always right when you look for solutions so just make sure you note what router you are working on. I think this is mainly because of copy and pasting from one lab to another etc since some things are similar but devices are different. 3. UCCX integration; * rmjtapi app-user is not configured add rmjtapi add phones and cti enable * make sure pwds match on CCX and CUCM for jtapi_1 and rmjtapi * from CCX run sync and restart engine * You may have to re-sync a couple of times 1. the T flag is not set so the CUCM never sees that the CCX is integrated you have to do a manual step to get this up and running so you can add the UCCX extension to users, * run this command on the CUCM Pub as stated in earleir emails run sql update processconfig set paramvalue=T where paramname like '%nstalled%' * NO need to reload it takes affect right away 1. CUC - I have had to reload the CUC server every time for MWIs and to be able to leave message... This one I am not sure why I have no fix other than to restart the server. 2. CUE - As noted in labs WB and Guide you will need to change licenses depending on the lab you are working on. 3. Lab 2 CCXquestion there is a step missing in the script. a generated prompt of zero calls ahead of you when you are the only one in queue = you do need the decrement step (thanks larry) If i recall or run into any more items of interest i will post back i am in last 5 days of prep and will be concentrating on the labs E This email and any files transmitted with it are confidential and are intended for the sole use of the individual to whom they are addressed. Black Box Corporation reserves the right to scan all e-mail traffic for restricted content and to monitor all e-mail in general. If you are not the intended recipient or you have received this email in error, any use, dissemination or forwarding of this email is strictly prohibited. If you have received this email in error, please notify the sender by replying to this email. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] 5 New labs what to watch for!!!
The whole point of the question is to get you to dial the wrong number and explain the proem. So what is in the lab question is correct. -- Vik Malhi – CCIE #13890 Managing Partner / Instructor - IPexpert, Inc. Mailto: vma...@ipexpert.com Telephone: +1.810.326.1444 ext 420 Fax: +1.810.454.0130 On Nov 27, 2011, at 11:31 AM, Edgar Feliz ejzi...@gmail.com wrote: Sorry had a copy/paste issue myself 2nd number in first point should be 011916745738932 On Sun, Nov 27, 2011 at 12:12 PM, Edgar Feliz ejzi...@gmail.com wrote: Guys I have been working on the new (5) labs mostly 1-3 since they have the guide. Here is what i have found to be things to watch for and fixes, Please note i have been working on these for over 10 days and it's the same every time it is just the way the integration was done for the VM images purposely or not. There are some typos you will see reference to 011916745738931 but if you try to call that number it is not available true number is 011916745738931 There are some others name of routers in guide not always right when you look for solutions so just make sure you note what router you are working on. I think this is mainly because of copy and pasting from one lab to another etc since some things are similar but devices are different. UCCX integration; rmjtapi app-user is not configured add rmjtapi add phones and cti enable make sure pwds match on CCX and CUCM for jtapi_1 and rmjtapi from CCX run sync and restart engine You may have to re-sync a couple of times the T flag is not set so the CUCM never sees that the CCX is integrated you have to do a manual step to get this up and running so you can add the UCCX extension to users, run this command on the CUCM Pub as stated in earleir emails run sql update processconfig set paramvalue=T where paramname like '%nstalled%' NO need to reload it takes affect right away CUC - I have had to reload the CUC server every time for MWIs and to be able to leave message... This one I am not sure why I have no fix other than to restart the server. CUE - As noted in labs WB and Guide you will need to change licenses depending on the lab you are working on. Lab 2 CCXquestion there is a step missing in the script. a generated prompt of zero calls ahead of you when you are the only one in queue = you do need the decrement step (thanks larry) If i recall or run into any more items of interest i will post back i am in last 5 days of prep and will be concentrating on the labs E ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] 5 New labs what to watch for!!!
Ok - thanks- will fix this. -- Vik Malhi – CCIE #13890 Managing Partner / Instructor - IPexpert, Inc. Mailto: vma...@ipexpert.com Telephone: +1.810.326.1444 ext 420 Fax: +1.810.454.0130 On Nov 27, 2011, at 11:41 AM, Larry Stern larry.st...@blackbox.com wrote: I also found in my rack 33, the pstn line 3 for calling number only sends 408 I had to modify this in the PSTN router rule 2 from /^\(408\)8397263$ to /^408\(8397263)/ /\1/. Try typing that fast on an IPAD(lol) This was for lab 1and 2. Sent from my iPad On Nov 27, 2011, at 12:12 PM, Edgar Feliz ejzi...@gmail.com wrote: Guys I have been working on the new (5) labs mostly 1-3 since they have the guide. Here is what i have found to be things to watch for and fixes, Please note i have been working on these for over 10 days and it's the same every time it is just the way the integration was done for the VM images purposely or not. There are some typos you will see reference to 011916745738931 but if you try to call that number it is not available true number is 011916745738931 There are some others name of routers in guide not always right when you look for solutions so just make sure you note what router you are working on. I think this is mainly because of copy and pasting from one lab to another etc since some things are similar but devices are different. UCCX integration; rmjtapi app-user is not configured add rmjtapi add phones and cti enable make sure pwds match on CCX and CUCM for jtapi_1 and rmjtapi from CCX run sync and restart engine You may have to re-sync a couple of times the T flag is not set so the CUCM never sees that the CCX is integrated you have to do a manual step to get this up and running so you can add the UCCX extension to users, run this command on the CUCM Pub as stated in earleir emails run sql update processconfig set paramvalue=T where paramname like '%nstalled%' NO need to reload it takes affect right away CUC - I have had to reload the CUC server every time for MWIs and to be able to leave message... This one I am not sure why I have no fix other than to restart the server. CUE - As noted in labs WB and Guide you will need to change licenses depending on the lab you are working on. Lab 2 CCXquestion there is a step missing in the script. a generated prompt of zero calls ahead of you when you are the only one in queue = you do need the decrement step (thanks larry) If i recall or run into any more items of interest i will post back i am in last 5 days of prep and will be concentrating on the labs E This email and any files transmitted with it are confidential and are intended for the sole use of the individual to whom they are addressed. Black Box Corporation reserves the right to scan all e-mail traffic for restricted content and to monitor all e-mail in general. If you are not the intended recipient or you have received this email in error, any use, dissemination or forwarding of this email is strictly prohibited. If you have received this email in error, please notify the sender by replying to this email. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration
Thanks everyone for your answers. Sent from my iPhone On Nov 27, 2011, at 8:10 AM, Gurpreet Singh Kukreja tycoononway1...@gmail.com wrote: Hey Randall, First of all, the way to you verify if the CCX is integrated with CUCM is by scrolling to System Control Center under the CCX AppAdmin page and making sure that your CCX server looks IN_SERVICE. If not, you need to find out what component is showing in PARTIAL_SERVICE or OUT_OF_SERVICE. First thing you need to check is if under the Enterprise Parameters, IPCC EXPRESS INSTALLED shows TRUE or FALSE. If it shows TRUE, then the CCM is integrated fine but if it shows False, then you need to get into the CLI for the CM Pub and run the below commands: This will show the status to confirm: run sql select paramname,paramvalue from processconfig where paramname like '%nstalled%' This will change the value to true (T): run sql update processconfig set paramvalue=T where paramname like '%nstalled%' Once done, make sure of the following: If the CM TELEPHONY or the RM JTAPI Subsystems show anything but IN_SERVICE, try the below: 1) Make sure that the RM and JTAPI application users created on the Call Manager have CTI Enabled role assigned to them in Call Manager. 2) Secondly, for the RM Subsystem to be IN SERVICE, you'd need to associate Agent phones with this user. For the CM Telephony to be in service, you'd need to create atleast one RP or CTI Port Group from CCX. 3) If they both show OUT_OF_SERVICE, reset the username and password for these users from CCX. Scroll to, System CM Configuration and reset the username and password for these users. Once Step 3 is executed, restart the CCX Engine on the CCX server and check again if the CCX server shows IN SERVICE. HTH Regards Gurpreet On Sun, Nov 27, 2011 at 1:02 AM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration
It seemed like the SQL command and resyncing did it for me Randall Sent from my iPhone On Nov 27, 2011, at 8:47 AM, Edgar Feliz ejzi...@gmail.com wrote: Larry after manually adding the rmjtapi user you have to restart the engine if not it would not work. This is the way it has been for the new labs. Every single one you have to add the CUCM rmjtapi app-user associate phones add cti enable. on the CCX make sure the pwd is the same I usually put in just in case resync restart engine. E On Sun, Nov 27, 2011 at 10:49 AM, Larry Stern larry.st...@blackbox.com wrote: Randall I had the same exact problem with New Lab 1, after I ran the SQL command from the cucm cli, This fixed the not showing of the IPCC extension field on my cucm enduser page, but after an hour or so of reverting, resyncing uccx I never got rmjtapi to show in CUCM as an application user. I tried adding it manually into CUCM , and then resyncing UCCX, still ng. Finally moved on. Sent from my iPad On Nov 27, 2011, at 10:13 AM, ccie_voice-requ...@onlinestudylist.com ccie_voice-requ...@onlinestudylist.com wrote: Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject line so it is more specific than Re: Contents of CCIE_Voice digest... Today's Topics: 1. Re: CUCM/UCCX Intergration (Pradeep Kumar Sharma) 2. Re: CUCM/UCCX Intergration (Edgar Feliz) 3. Re: CUCM/UCCX Intergration (Edgar Feliz) 4. Re: ISDN Cause i = 0x80AF - Resource unavailable (Edgar Feliz) -- Message: 1 Date: Sun, 27 Nov 2011 19:02:29 +0530 From: Pradeep Kumar Sharma sonu.netwo...@gmail.com To: CCIEVoiceKP ccievoic...@gmail.com Cc: Online Study ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration Message-ID: CALWZLGczqjzTX0jq-JEOGOLG=jW+=v9epdffuxzk5wj5avs...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 It seems your UCCX server is not integrated properly with CUCM. Use http://ccie-musketeers.blogspot.com/search/label/UCCX and fix it. -SONU- On Sun, Nov 27, 2011 at 12:37 PM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- next part -- An HTML attachment was scrubbed... URL: /archives/ccie_voice/attachments/2027/4a72770d/attachment-0001.html -- Message: 2 Date: Sun, 27 Nov 2011 08:36:53 -0500 From: Edgar Feliz ejzi...@gmail.com To: CCIEVoiceKP ccievoic...@gmail.com Cc: Online Study ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration Message-ID: cabxks5qfl_jbyttuxstdw9+vxw0z-w0_8-fpebwtxackx_u...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 Run this command on the CUCM Pub you do NOT have to reboot. run sql update processconfig set paramvalue=T where paramname like '%nstalled%' E On Sun, Nov 27, 2011 at 2:07 AM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE
Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 69, Issue 191
Where is this sql command found in documentation? 1. run sql update processconfig set paramvalue=T where paramname like '%nstalled%' Thanks, Jason Langenfeld | Systems Engineer Prosys 6550 Carothers Parkway, Suite 420 Franklin, TN 37067 O 615.435.1540 Email jlangenf...@prosysis.com On 11/27/11 9:49 AM, Larry Stern larry.st...@blackbox.com wrote: Randall I had the same exact problem with New Lab 1, after I ran the SQL command from the cucm cli, This fixed the not showing of the IPCC extension field on my cucm enduser page, but after an hour or so of reverting, resyncing uccx I never got rmjtapi to show in CUCM as an application user. I tried adding it manually into CUCM , and then resyncing UCCX, still ng. Finally moved on. Sent from my iPad On Nov 27, 2011, at 10:13 AM, ccie_voice-requ...@onlinestudylist.com ccie_voice-requ...@onlinestudylist.com wrote: Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject line so it is more specific than Re: Contents of CCIE_Voice digest... Today's Topics: 1. Re: CUCM/UCCX Intergration (Pradeep Kumar Sharma) 2. Re: CUCM/UCCX Intergration (Edgar Feliz) 3. Re: CUCM/UCCX Intergration (Edgar Feliz) 4. Re: ISDN Cause i = 0x80AF - Resource unavailable (Edgar Feliz) -- Message: 1 Date: Sun, 27 Nov 2011 19:02:29 +0530 From: Pradeep Kumar Sharma sonu.netwo...@gmail.com To: CCIEVoiceKP ccievoic...@gmail.com Cc: Online Study ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration Message-ID: CALWZLGczqjzTX0jq-JEOGOLG=jW+=v9epdffuxzk5wj5avs...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 It seems your UCCX server is not integrated properly with CUCM. Use http://ccie-musketeers.blogspot.com/search/label/UCCX and fix it. -SONU- On Sun, Nov 27, 2011 at 12:37 PM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- next part -- An HTML attachment was scrubbed... URL: /archives/ccie_voice/attachments/2027/4a72770d/attachment-0001.html -- Message: 2 Date: Sun, 27 Nov 2011 08:36:53 -0500 From: Edgar Feliz ejzi...@gmail.com To: CCIEVoiceKP ccievoic...@gmail.com Cc: Online Study ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration Message-ID: cabxks5qfl_jbyttuxstdw9+vxw0z-w0_8-fpebwtxackx_u...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 Run this command on the CUCM Pub you do NOT have to reboot. run sql update processconfig set paramvalue=T where paramname like '%nstalled%' E On Sun, Nov 27, 2011 at 2:07 AM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job
Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 69, Issue 191
I could not find it in the docs I found it in Cisco forum. Someone had posted a similar issue as we have had and someone from Cisco posted the command. E On Sun, Nov 27, 2011 at 6:41 PM, Jason Langenfeld jlangenf...@prosysis.comwrote: Where is this sql command found in documentation? 1. run sql update processconfig set paramvalue=T where paramname like '%nstalled%' Thanks, Jason Langenfeld | Systems Engineer Prosys 6550 Carothers Parkway, Suite 420 Franklin, TN 37067 O 615.435.1540 Email jlangenf...@prosysis.com On 11/27/11 9:49 AM, Larry Stern larry.st...@blackbox.com wrote: Randall I had the same exact problem with New Lab 1, after I ran the SQL command from the cucm cli, This fixed the not showing of the IPCC extension field on my cucm enduser page, but after an hour or so of reverting, resyncing uccx I never got rmjtapi to show in CUCM as an application user. I tried adding it manually into CUCM , and then resyncing UCCX, still ng. Finally moved on. Sent from my iPad On Nov 27, 2011, at 10:13 AM, ccie_voice-requ...@onlinestudylist.com ccie_voice-requ...@onlinestudylist.com wrote: Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject line so it is more specific than Re: Contents of CCIE_Voice digest... Today's Topics: 1. Re: CUCM/UCCX Intergration (Pradeep Kumar Sharma) 2. Re: CUCM/UCCX Intergration (Edgar Feliz) 3. Re: CUCM/UCCX Intergration (Edgar Feliz) 4. Re: ISDN Cause i = 0x80AF - Resource unavailable (Edgar Feliz) -- Message: 1 Date: Sun, 27 Nov 2011 19:02:29 +0530 From: Pradeep Kumar Sharma sonu.netwo...@gmail.com To: CCIEVoiceKP ccievoic...@gmail.com Cc: Online Study ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration Message-ID: CALWZLGczqjzTX0jq-JEOGOLG=jW+=v9epdffuxzk5wj5avs...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 It seems your UCCX server is not integrated properly with CUCM. Use http://ccie-musketeers.blogspot.com/search/label/UCCX and fix it. -SONU- On Sun, Nov 27, 2011 at 12:37 PM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- next part -- An HTML attachment was scrubbed... URL: /archives/ccie_voice/attachments/2027/4a72770d/attachment-0001.html -- Message: 2 Date: Sun, 27 Nov 2011 08:36:53 -0500 From: Edgar Feliz ejzi...@gmail.com To: CCIEVoiceKP ccievoic...@gmail.com Cc: Online Study ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUCM/UCCX Intergration Message-ID: cabxks5qfl_jbyttuxstdw9+vxw0z-w0_8-fpebwtxackx_u...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 Run this command on the CUCM Pub you do NOT have to reboot. run sql update processconfig set paramvalue=T where paramname like '%nstalled%' E On Sun, Nov 27, 2011 at 2:07 AM, CCIEVoiceKP ccievoic...@gmail.com wrote: Have you re-syched the data yet? Subsystems -- Unified CM Telephony -- Data Resync KP On Sat, Nov 26, 2011 at 9:02 PM, Randall Crumm rrcr...@yahoo.com wrote: HI, I am working on the New Lab 1 UCCX portion. I am suppose to add an UCCX extension to each user page, but the field to add the UCCX exntension is not there. I also did not see a rmjtapi user in CUCM. This is the user in the intergration page on UCCX. Any thoughts? Randall ___ For more information regarding
[OSL | CCIE_Voice] Multicast MOH with Branch IP Phones
Hello Experts, I am working on Branch site Multicast MOH example and spoofing the moh from router flash memory. My MOH server inter-region setting is G711 for all branch sites. When placing a PSTN call on hold from a Branch phone, the Moh spoofing is * working* perfectly. When placing a internal branch to branch call on hold, moh is *not working*and i am getting a dead-air. At the same time:- - There is no debug output on the branch router. (debug ccm-manager music-on-hold all) - *show perf query class Cisco MOH Device *on call manager CLI showing *MOHMulticastResourceActive = 1* - ccm-manager music-on-hold applied on the Branch router. - multicast moh 239.1.1.1 port 16384 route #fast ethernet IP # #Loop0 IP# applied on branch router. - Only 1 MOH server in MRGL with Multicast enabled. (max hop = 1) - Multicast routing is disabled on HQ and Branch Site for moh spoofing. Any thought ? -SONU- ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] Live Record
Is Live Record Softkey (LiveRcd) available with CUCM ( Call Manager Server based system ) ? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Multicast MOH with Branch IP Phones
What are the phone models confirm that both support multicast MoH Regards, Mohammed Al Baqari Sent from my iPhone On Nov 28, 2011, at 5:36 AM, Pradeep Kumar Sharma sonu.netwo...@gmail.com wrote: Hello Experts, I am working on Branch site Multicast MOH example and spoofing the moh from router flash memory. My MOH server inter-region setting is G711 for all branch sites. When placing a PSTN call on hold from a Branch phone, the Moh spoofing is working perfectly. When placing a internal branch to branch call on hold, moh is not working and i am getting a dead-air. At the same time:- - There is no debug output on the branch router. (debug ccm-manager music-on-hold all) - show perf query class Cisco MOH Device on call manager CLI showing MOHMulticastResourceActive = 1 - ccm-manager music-on-hold applied on the Branch router. - multicast moh 239.1.1.1 port 16384 route #fast ethernet IP # #Loop0 IP# applied on branch router. - Only 1 MOH server in MRGL with Multicast enabled. (max hop = 1) - Multicast routing is disabled on HQ and Branch Site for moh spoofing. Any thought ? -SONU- ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Live Record
NO , you have to create conferance call with the Live record number Ash On Sun, Nov 27, 2011 at 9:52 PM, Ken Wyan kew...@gmail.com wrote: Is Live Record Softkey (LiveRcd) available with CUCM ( Call Manager Server based system ) ? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Live Record
Thanks. On Mon, Nov 28, 2011 at 10:19 AM, Ashraf Ayyash ash.ayy...@gmail.comwrote: NO , you have to create conferance call with the Live record number Ash On Sun, Nov 27, 2011 at 9:52 PM, Ken Wyan kew...@gmail.com wrote: Is Live Record Softkey (LiveRcd) available with CUCM ( Call Manager Server based system ) ? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Live Record
Mate I guess u can login into cucm and have a quick look. I am 100% sure that is much faster than typing this email. Mate seems like ur not putting any efforts in studying from your side. Regards Amit Sent from my iPad On 28/11/2011, at 4:52 PM, Ken Wyan kew...@gmail.com wrote: Is Live Record Softkey (LiveRcd) available with CUCM ( Call Manager Server based system ) ? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Live Record
Dear Sir (Amit), Thanks for your encouragement. Keep it going. Ken ( before asking forum , I saw LiveRcd available in CUCME , but in none of CUCM softkey templates had it or couldn't add for a new softkey template ) On Mon, Nov 28, 2011 at 10:25 AM, Amit Singh batraji...@yahoo.com wrote: Mate I guess u can login into cucm and have a quick look. I am 100% sure that is much faster than typing this email. Mate seems like ur not putting any efforts in studying from your side. Regards Amit Sent from my iPad On 28/11/2011, at 4:52 PM, Ken Wyan kew...@gmail.com wrote: Is Live Record Softkey (LiveRcd) available with CUCM ( Call Manager Server based system ) ? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Multicast MOH with Branch IP Phones
Can you please check if branch sites phones have MRGL assigned. What is the region setting between BR1 phone and moh server.If it is g729 then transcoder will be invoked to send spoofed moh stream to branch phone using flash moh file. Regards, Brajesh. On Mon, Nov 28, 2011 at 7:06 AM, Pradeep Kumar Sharma sonu.netwo...@gmail.com wrote: Hello Experts, I am working on Branch site Multicast MOH example and spoofing the moh from router flash memory. My MOH server inter-region setting is G711 for all branch sites. When placing a PSTN call on hold from a Branch phone, the Moh spoofing is working perfectly. When placing a internal branch to branch call on hold, moh is not working and i am getting a dead-air. At the same time:- - There is no debug output on the branch router. (debug ccm-manager music-on-hold all) - show perf query class Cisco MOH Device on call manager CLI showing MOHMulticastResourceActive = 1 - ccm-manager music-on-hold applied on the Branch router. - multicast moh 239.1.1.1 port 16384 route #fast ethernet IP # #Loop0 IP# applied on branch router. - Only 1 MOH server in MRGL with Multicast enabled. (max hop = 1) - Multicast routing is disabled on HQ and Branch Site for moh spoofing. Any thought ? -SONU- ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Live Record
I think Ash means you have to have a CTI route point with the # you will call to record and have that forward all to VM/CUC. When you are on a call then you can hit the conference soft-key and put in the number mentioned above from the route-point and conference soft-key again to start recording but there is not single key option...not that I am aware off. E PS Amit Questions are allowed to be asked here if you don't want to participate you don't have too mate. On Sun, Nov 27, 2011 at 11:49 PM, Ashraf Ayyash ash.ayy...@gmail.comwrote: NO , you have to create conferance call with the Live record number Ash On Sun, Nov 27, 2011 at 9:52 PM, Ken Wyan kew...@gmail.com wrote: Is Live Record Softkey (LiveRcd) available with CUCM ( Call Manager Server based system ) ? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Live Record
Hi ken, Don't pay attention to A Mitstake... You can ask all the questions you want here.. he is not the boss of us... If he does not want to participate in a discussion he should just keep his trap shut. E On Mon, Nov 28, 2011 at 12:20 AM, Ken Wyan kew...@gmail.com wrote: Dear Sir (Amit), Thanks for your encouragement. Keep it going. Ken ( before asking forum , I saw LiveRcd available in CUCME , but in none of CUCM softkey templates had it or couldn't add for a new softkey template ) On Mon, Nov 28, 2011 at 10:25 AM, Amit Singh batraji...@yahoo.com wrote: Mate I guess u can login into cucm and have a quick look. I am 100% sure that is much faster than typing this email. Mate seems like ur not putting any efforts in studying from your side. Regards Amit Sent from my iPad On 28/11/2011, at 4:52 PM, Ken Wyan kew...@gmail.com wrote: Is Live Record Softkey (LiveRcd) available with CUCM ( Call Manager Server based system ) ? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Live Record
Yes Edger , this is correct , its also documented in the CUC Admin guide , Ash On Mon, Nov 28, 2011 at 12:17 AM, Edgar Feliz ejzi...@gmail.com wrote: I think Ash means you have to have a CTI route point with the # you will call to record and have that forward all to VM/CUC. When you are on a call then you can hit the conference soft-key and put in the number mentioned above from the route-point and conference soft-key again to start recording but there is not single key option...not that I am aware off. E PS Amit Questions are allowed to be asked here if you don't want to participate you don't have too mate. On Sun, Nov 27, 2011 at 11:49 PM, Ashraf Ayyash ash.ayy...@gmail.com wrote: NO , you have to create conferance call with the Live record number Ash On Sun, Nov 27, 2011 at 9:52 PM, Ken Wyan kew...@gmail.com wrote: Is Live Record Softkey (LiveRcd) available with CUCM ( Call Manager Server based system ) ? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com