Re: [Coworking] Credit Card Processors and Gateways

[Adrian Palacios]

Hi Brian,

Regarding the comment from Hasan. Nexudus uses an intermediate credit card 
vault service so the card details are never stored in the gateway directly. 
This makes migrating to any of the supported gateways very easy and means 
you won't be stuck with Authorize.net or have to ask for credit card 
details again to members if you decide to change gateway or find a better 
rate down the line.



On Tuesday, August 21, 2018 at 11:20:46 PM UTC+1, Sphere mail wrote:
>
> Yes you have to re-input their CC info into the new system. if you ask 
> Authorize to send those existing subscribers to another gateway you'd have 
> to pay. However, Stripe gives this flexibility should you decide to leave 
> them and help you with the process.
>
> I would be careful with handling user CCs as it may trigger PCI non 
> compliance.
>
> Sincerely,
>
> *Hasan Mirjan*Founder and CEO
> *SphereMail.co *
> *+1 888-818-6477*
>
>
> On Tue, Aug 21, 2018 at 2:59 PM, Jerome Chang  > wrote:
>
>> But if you’re using a platform that uses Authorize, shouldn’t those 
>> customer info be within the platform? Or are you talking about having to re 
>> input cards on file?
>>
>> Jerome
>> www.BLANKSPACES.com
>>
>> On Aug 21, 2018, at 2:53 PM, Sphere mail > > wrote:
>>
>> Hi Brian,
>>
>> I recommend staying away from Authorize. You could be be stuck with them, 
>> and if you decide to move to another gateway they may ask you to pay in 
>> excess of $500 to migrate your existing customers to another gateway. This 
>> was out experience in the past, 8 years ago.
>>
>>
>> Sincerely,
>>
>> *Hasan Mirjan *Founder and CEO
>> *SphereMail.co *
>>
>> *+1 888-818-6477 * 
>>
>> On Tue, Aug 21, 2018 at 11:24 AM, > 
>> wrote:
>>
>>> I am using Nexudus and will be collecting all membership fees via online 
>>> processing. I understand I need a gateway and a credit card processor. My 
>>> bank wants to do it all :) Of course they do. They say they match all 
>>> prices and my deposits will be available in 24 hours. Is this standard or 
>>> an extra benefit? 
>>>
>>> My bank would prefer to use Authorize.net as the gateway. Can I do 
>>> better? Nexudus integrates with most processors.
>>>
>>> How do you handle your processing?
>>>
>>> I would like to figure this out upfront instead of having to correct it 
>>> later.
>>>
>>> Thanks for your response!
>>>
>>> Brian Burgett
>>> Queen City Coworking
>>>
>>>
>>>
>>>
>>>
>>>
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[Coworking] Re: Mail for your members

[Adrian Palacios]

Hi Gretchen and all!

We took a similar approach to what Alex is describing when building the 
deliveries module for Nexudus. The biggest challenge was, as Alex said, the 
OCR bit. This involved several trips to a recycling point to try to find as 
many delivery labels of different layouts as possible, to build the 
training data for the module. Fun day! :)

This is how we approached it:

1. You use the app to take a picture of the delivery note, make it as clear 
as possible (rotate, crop and sharpen) and create the delivery record in 
the system.


2. This is then converted to text (OCR) and matched against your member 
database. In the back-end you can see which labels we managed to match and 
which ones we didn't. You can choose a member at that point as you go 
through the list. You don't do any of this on the phone itself as we found 
it was easier and faster to do in a computer and ensures you can scan a 
large volume of labels quickly and worry about the matching process later. 


3. Once we have figured out who the delivery is for or if you have selected 
a member, we send them an email notification (which you can also connect to 
slack, zapier and usual suspects...). This also includes the picture of the 
label.




4. Lastly, members can see all their deliveries from their account page. We 
show status, whether they need to sign the delivery, who collected it where 
in the build it is and the actual label again, in case they missed the 
notification. This page also suggests members to use specific delivery 
details, based on what we have in the database for them, so the automatic 
matching process has the highest chance of finding them.




This is actually a free module so, if you didn't want to use Nexudus for 
anything other than this, you could give it a go at no cost.


Happy to help anyone who is looking at building something like this. It was 
a fun little project for us!


On Tuesday, June 12, 2018 at 11:08:43 PM UTC+1, Gretchen Bilbro wrote:
>
> Hi everyone. If you accept mail for your members what is your process for 
> letting them know they have mail, how do you keep the mail and do you have 
> a log to show when they were notified and when they picked up mail? I am 
> having an issue with a member saying they received a notification email 
> from us that they had mail but then coming in and it not being in their 
> folder. We have a log through COBOT of all emails sent to members and do 
> not show that an email was sent to them. Just curious what your process is 
> for mail pick up and notification. Thanks!
>

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[Coworking] Re: WiFi HW recommendations

[Adrian Palacios]

Great write-up, Alex, very useful! 

We currently have a connection to both their External Splash Page option 
and their WPA Enterprise mode via RADIUS (https://tinyurl.com/ycclljs6) but 
I would of course love to hear about those notes :). I'd much rather have a 
direct connection with their splash page as we do with Mikrotik.

On Tuesday, March 20, 2018 at 12:07:43 PM UTC, Ramesh Agarwal wrote:
>
> Hello Everyone,
>
> New to the group but I saw similar posts earlier and hence posting.
>
> I am setting up a 2000 sqft space in Bangalore and I am lost trying to get 
> an optimum WiFi solutions for the space. The space can accommodate a max of 
> 45 people so I am thinking a total of 90 Wifi devices (laptops and phones) 
> will hook on to the network. I intend to put 3 access points, a router and 
> a switch (have about 16 ports of LAN) to run the network. If I can get 
> recommendations on the equipment to use that would be really appreciated.
>
> Also there are some managed WiFi solutions that are available ( 
> http://griggi.com/) but would like to get feedback on the usefulness of 
> such solutions and feedback if anyone is using it.
>
> Thanks
> Ramesh
>

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Re: [Coworking] Re: Any Feedback from People Who Use Nexudus Coworking Software?

[Adrian Palacios - Nexudus]

You can let your colleague to never trust server response headers, they
tend to lie ;) Regardless, there is nothing wrong with IIS or asp.net in
terms of security. Well known companies like StackOverflow, Acenture,
GoDaddy, RackSpace, Samsung and a myriad of other companies run a lot of
their infrastructure on .net/IIS/asp.net. We run a mixture of things
depending on where you look.

Any software stack can have security problems if it is badly managed and,
to be honest, the biggest problems do not come from the stack in use but
from the code developers write on top of it.

Whatever provider you choose in the end, make sure you ask for ISO 270001
certs, latest penetration test results, PCI Attestation of Compliance and
any SAQ approved analysis and audit results they can provide. That is what
matters, not their stack and framework of choice.

Adrian

On Fri, 8 Sep 2017 at 18:59, <m...@bonnevillelabs.com> wrote:

> Hi Adrian,
>
> Someone had brought up that the Nexudus spaces are running ASP.net code on
> Windows IIS servers— which they refer to as outdated with security
> problems.  I am hoping you can address this, as it is one of our main
> concerns as we consider signing up with Nexudus.
>
> Thanks
>
>
> On Tuesday, February 21, 2017 at 7:51:51 AM UTC-8, Adrian Palacios wrote:
>>
>> Hi Erica. Please reach out to sup...@nexudus.com from your admin account
>> email so we can have a look at any questions you have. We have no comms
>> from your email currently.
>>
>
>>
>> On Tuesday, February 21, 2017 at 4:44:06 PM UTC+1, ericajanehicks wrote:
>>>
>>> HI Teresa!
>>>
>>> I'm having a hard time getting in touch with the Nexudus team. Could we
>>> have a call and screen share to go over some things regarding the site? We
>>> are trying to launch the site and still have some outstanding questions.
>>>
>>> Thanks!
>>>
>>> Erica
>>>
>>> On Sunday, May 15, 2016 at 3:19:28 PM UTC-4, Teresa Jackson wrote:
>>>>
>>>> We use Nexudus <http://coworking.nexudus.com/en> software and find it
>>>> excellent!  It can definitely do just about all of what you're detailed
>>>> here.  The only one I'm not sure about is the door entry integration.  I
>>>> know it can interact with a system called Doorguard but as you already have
>>>> something in place, you'd need to speak to Adrian at Nexudus about that.
>>>>
>>>> Tom Lewis gave a very helpful and detailed account of the software and
>>>> yes there are a few limitations to work around like not be able to use
>>>> pro-rating when changing or ending a price plan but I am sure that this
>>>> will be available at some point as the software is constantly improving.
>>>> It hasn't proved too big an issue for us.
>>>>
>>>> To be honest, I think choosing Nexudus is one of the best decisions for
>>>> the business we could have made.  We use it for connecting members via the
>>>> directory, calendar events and community board, invoices and direct debits
>>>> (it connects to GoCardless), managing and booking resources, sending
>>>> messages, and managing printing use and billing (via another fantastic
>>>> piece of software called Ezeep <https://www.ezeep.com/>)
>>>>
>>>> Also Adrian is one of the nicest and easiest people to deal with.
>>>> There hasn't yet been a time where when I have a question about how to do
>>>> something he hasn't been able to answer and even if I haven't worked it out
>>>> myself yet there is almost always a way that Nexudus can do it!  Having
>>>> great support makes all the difference.
>>>>
>>>> I agree with Tom that it takes a little learning (doesn't everything)
>>>> but can't imagine not having Nexudus now to run my business!
>>>>
>>>> Hope that helps.  More than happy to spend a little time screen sharing
>>>> with you if that would help.
>>>>
>>>>
>>>> On Wednesday, October 30, 2013 at 1:57:13 PM UTC, Ender Baykal wrote:
>>>>>
>>>>> Hello everyone,
>>>>>
>>>>> We're still in progress of seeking a platform which meets all our
>>>>> needs at once. However, it's kind of hard to find a platform like that,
>>>>> because we would like to:
>>>>>
>>>>> *1.* manage all the membership payment transactions (charge users,
>>>>> accepting new members(coworkers), canceling memberships etc.)
>>>>>
>>>>>

[Coworking] Re: Music

[Adrian Palacios]

Hi Jeran,

If you feel like doing some coding, Spotify exposes a simple HTTP service 
which lets you control the player, load playlists and run pretty much any 
function. 

The node script below will start playing at 8am a playlist by its address 
and stop a 6pm. It will also loop the playlist once it ends or if the music 
is paused.

To find the address of a playlist, right click on that list in the player > 
share > copy link to clipboard.



const SpotifyWebHelper = require('spotify-web-helper');
var schedule = require('node-schedule');
const helper = SpotifyWebHelper();
const playListUrl = 
'https://open.spotify.com/user/spotify/playlist/37i9dQZEVXcTznrFTAj4JR';

helper.player.on('error', err => {
if (error.message.match(/No user logged in/)) {
console.log('User is not logged in')
} else {
console.log(err)
}
});

helper.player.on('ready', () => {

helper.player.on('end', () => { 
console.log("Repeating list...")
helper.player.play(playListUrl); 
});

helper.player.on('pause', () => { 
console.log("Resuming playback...")
helper.player.play(playListUrl); 
});

helper.player.play(playListUrl); 

});

schedule.scheduleJob('0 8 * * *', function(){ //8am
helper.player.play(playListUrl); 
});

schedule.scheduleJob('0 18 * * *', function(){ //6pm
helper.player.pause(); 
});




On Wednesday, August 23, 2017 at 11:11:54 AM UTC+10, Jeran Fraser wrote:
>
> Question for some of you technical guys/gals out there. We use music in 
> our space and currently run the music off Apple TV. We've tried Amazon 
> music, Spotify, etc. We are trying to figure out a solution to put music on 
> a timer and then pick up where it left off, i.e. ends at 6pm and starts at 
> 8am. Problem is every tablet I use and app seems to have a mind of it's own 
> and eventually the music stops and needs someone to manually put it back 
> on. Does anyone have constant music playing and if so what technology do 
> you use, i.e. app, tablets, etc. Thanks in advance! 
>

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[Coworking] Re: Room scheduling

[Adrian Palacios]

Hi Kevin,

If you use Nexudus, you can use NexBoard 
, 
which doe exactly this. Shows availability of a room and lets someone book 
a room fo any date and time.

The app is free and, even if you don't use Nexudus to help you in your 
space, you can use it in the free Nexudus tier. 

You can also connect it to Google Calendar, which means you can manage your 
bookings there directly if you wanted to. So, even though you need a 
Nexudus account to run the app, once the set-up is done, you would not need 
to even access the Nexudus panel and could manage everything from within 
Google.

Adrian

On Saturday, April 29, 2017 at 11:43:30 AM UTC-4, Kevin Haggerty wrote:
>
> Do any of you use any kind of digital marquee or display for tracking room 
> use/scheduling? I was thinking of getting a couple of tablets and setting 
> them up outside our meeting rooms. Does Nexudus support anything like this? 
> I'd basically like it to show what slots are full, but also allow people to 
> sign up for slots there too. Input appreciated!

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Re: [Coworking] Re: How RFID reader writer works?

[Adrian Palacios]

Sure! that's easy too. When a known client connects to your network, UniFi 
will send that user to your custom portal with their mac address, as per my 
last message, nothing new here. When you receive that mac address, look the 
user up by mac address in your database, if you find it, before asking them 
to log in, just send them back to UniFi as if they logged in using a 
username/password to let UniFI know they are good to go.

On Tuesday, April 18, 2017 at 9:12:54 PM UTC+1, Alex Hillman wrote:
>
> Neat, thanks Adrian!
>
> Curious - do you know if it's possible to only do that authentication 
> once? Essentially, once a device's mac is registered, can the hotspot 
> portal let people connect without additional logins in the future, so long 
> as the device is known?
>
>
> --
> *The #1 mistake in community building is doing it by yourself.*
> Better Coworkers: http://indyhall.org
> Weekly Coworking Tips: http://coworkingweekly.com
> My Audiobook: https://theindyhallway.com/ten
>
> On Tue, Apr 18, 2017 at 4:09 PM, Adrian Palacios <adr...@nexudus.com 
> > wrote:
>
>> Right! You somehow need to make that link between mac and member :). With 
>> UniFi, the simplest option is to enable the hotspot portal and redirect the 
>> authentication page to a server of your own. UniFi will send your server 
>> the MAC address of the member trying to authenticate and a few variables to 
>> let your server make sure the call is legit. You would then ask the user 
>> for their credentials (email, password,...?) and validate them against your 
>> member database. If valid, you would store the mac with the user in your 
>> database (that's the link between a user and the mac!) and send the user 
>> back to the UniFI controller letting it know the authentication was OK so 
>> they can connect to network, again with some magic to let Unifi your call 
>> is legit too.
>>
>> Attached an example of what your own sever would look like to get you 
>> going! Can't find right now where I got it from but it helped us crack this 
>> process. 
>>
>> On Tuesday, April 18, 2017 at 8:45:07 PM UTC+1, Alex Hillman wrote:
>>>
>>> Adrian - yep, we've worked pretty extensively with the API, but that 
>>> doesn't *really* help tie a specific device's MAC address to it's 
>>> owners' account. Pretty sure that's where something like a captive portal 
>>> is needed, right?
>>>
>>>
>>> --
>>> *The #1 mistake in community building is doing it by yourself.*
>>> Better Coworkers: http://indyhall.org
>>> Weekly Coworking Tips: http://coworkingweekly.com
>>> My Audiobook: https://theindyhallway.com/ten
>>>
>>> On Tue, Apr 18, 2017 at 3:42 PM, Adrian Palacios <adr...@nexudus.com> 
>>> wrote:
>>>
>>>> @Alex, slight side-answer. Unify controllers have a great API that 
>>>> exposes every imaginable piece of data about connected clients and your 
>>>> network. Docs from Ubiquiti are pretty poor but this project 
>>>> <https://github.com/malle-pietje/Unifi-API-browser.> and its source 
>>>> provides a quick way to get started accessing that data 
>>>> https://github.com/malle-pietje/Unifi-API-browser. A small service 
>>>> reading event data or connected clients every a few minutes can easily be 
>>>> used to check members in and out.
>>>>
>>>> @Jacob Jay. We currently connect to a range of hotspot/captive portal 
>>>> devices, some of them incredibly capable. My personal favourite? Mikrotik. 
>>>> They are the underdog out of all of the ones we connect to but they have 
>>>> nothing to envy to the big boys. We have seen plenty of success cases and 
>>>> networks with over 2K devices, or more during events, running just fine + 
>>>> the play nice with Uniquity APs, which I think are unbeatable. Members 
>>>> only 
>>>> need to check in the first time they use a new device, we will remember 
>>>> them from that moment on. Unlike  many of the ones we've worked with, 
>>>> their 
>>>> built-in scripting engine and events system makes it really easy to build 
>>>> integrations with other systems without having to rely on the infamous 
>>>> RADIUS!
>>>>
>>>> @Steve Suard. If you plan to build your own RFID tool, this reader 
>>>> <https://www.d-logic.net/nfc-rfid-reader-sdk/products/ufr-classic> is 
>>>> pretty reliable and comes with SDKs for a good number of programming 
>>>> languages. Buildi

Re: [Coworking] Re: How RFID reader writer works?

[Adrian Palacios]

@Alex, slight side-answer. Unify controllers have a great API that exposes 
every imaginable piece of data about connected clients and your network. 
Docs from Ubiquiti are pretty poor but this project 
 and its source 
provides a quick way to get started accessing that data 
https://github.com/malle-pietje/Unifi-API-browser. A small service reading 
event data or connected clients every a few minutes can easily be used to 
check members in and out.

@Jacob Jay. We currently connect to a range of hotspot/captive portal 
devices, some of them incredibly capable. My personal favourite? Mikrotik. 
They are the underdog out of all of the ones we connect to but they have 
nothing to envy to the big boys. We have seen plenty of success cases and 
networks with over 2K devices, or more during events, running just fine + 
the play nice with Uniquity APs, which I think are unbeatable. Members only 
need to check in the first time they use a new device, we will remember 
them from that moment on. Unlike  many of the ones we've worked with, their 
built-in scripting engine and events system makes it really easy to build 
integrations with other systems without having to rely on the infamous 
RADIUS!

@Steve Suard. If you plan to build your own RFID tool, this reader 
 is 
pretty reliable and comes with SDKs for a good number of programming 
languages. Building a tool that reads a card and compares that to a local 
database should not be too difficult, if you have access to a coder. That 
ugly thing is the most reliable we've found out of the ones we have tested.

@Sarah. There are plenty of options to facilitate check-ins when using NX 
(front-desk ipads, desktop readers, door readers/access control, 
wifi/network tracking, ...). A bit depends on budget, feel free to reach 
out to discuss. This will also give you the basic options without going 
into too much technical 
detail: 
http://www.nexudus.com/en/blog/read/292950659/the-art-of-checking-members-in-and-out

Adrian





On Tuesday, April 18, 2017 at 7:24:31 PM UTC+1, Alex Hillman wrote:
>
> Slight side-consideration, but I'd be curious of accounts from anybody 
> using *network access* to assist with check-ins/attendance? 
>
> We have are using Unifi for our network management and the latest versions 
> have a rather robust captive portal (sign in to get online) setup, but I 
> haven't had a chance to play with it yet. Has anyone else?
>
> -Alex
>
>
> --
> *The #1 mistake in community building is doing it by yourself.*
> Better Coworkers: http://indyhall.org
> Weekly Coworking Tips: http://coworkingweekly.com
> My Audiobook: https://theindyhallway.com/ten
>
> On Tue, Apr 18, 2017 at 2:18 PM,  
> wrote:
>
>> Ha, well, @Jacob J thanks for the vote of confidence, but I still only 
>> followed half of what you wrote in your most recent reply.
>>
>> We are quite low tech at the moment - handling our check-ins manually 
>> (yup, that's me, sitting at reception). I do like the daily fac-to-face 
>> with the members.
>>
>> I think that for now, getting the access issues at our second location is 
>> the most critical.
>>
>> Glad to hear Nexudus is so flexible. Will speak to them about options for 
>> automating the check-ins.
>>
>> As I learn more about all of the possible ways to automate, I know I'll 
>> come back to your post as it's full of good info.
>>
>> Much appreciated!
>>
>>
>> On Tuesday, April 18, 2017 at 11:09:29 AM UTC-4, Jacob Jay wrote:
>>>
>>> Pretty much bang on, you've enough technical chops to distill the jargon 
>>> ;) 
>>>
>>> 1. Yes. If a standalone script, you would have to maintain a separate 
>>> list of IDs/names/expiries. (Inadvisable and extra work alongside a 
>>> management app, but if one only has DIY offline management processes not so 
>>> much an issue.) 
>>>
>>> 2. Yes. You can use an input/trigger such as an RFID swipe to do 
>>> anything you want -- the output/action, in your case unlock a door (and 
>>> maybe checkin). If we got fancier still you could turn the lights on, start 
>>> a coffee brewing etc ;) 
>>>
>>> I like and do agree with what Sayles says on the human interaction 
>>> element however not all spaces have a full-time manager, nor necessarily at 
>>> the door, and thus tech-driven solutions are needed. 
>>>
>>> 3. Yep. Darned humans, they can be too polite and don't know how to keep 
>>> their variables within a system's process bounds. 路‍♂️ 
>>>
>>> I would always advise making allowances for this, whether technically or 
>>> with backup/primary manager-driven interactions. Anything that introduces 
>>> potential frustration to a user is obviously a bad thing. I think WiFi as a 
>>> primary checkin system is better than RFID, but with RFID for access 
>>> control. WiFi can actually check people in even as their phone approaches 
>>> the main door. 
>>>
>>> 

[Coworking] Re: Any Feedback from People Who Use Nexudus Coworking Software?

[Adrian Palacios]

Hi Erica. Please reach out to supp...@nexudus.com from your admin account 
email so we can have a look at any questions you have. We have no comms 
from your email currently.

On Tuesday, February 21, 2017 at 4:44:06 PM UTC+1, ericajanehicks wrote:
>
> HI Teresa! 
>
> I'm having a hard time getting in touch with the Nexudus team. Could we 
> have a call and screen share to go over some things regarding the site? We 
> are trying to launch the site and still have some outstanding questions. 
>
> Thanks! 
>
> Erica 
>
> On Sunday, May 15, 2016 at 3:19:28 PM UTC-4, Teresa Jackson wrote:
>>
>> We use Nexudus  software and find it 
>> excellent!  It can definitely do just about all of what you're detailed 
>> here.  The only one I'm not sure about is the door entry integration.  I 
>> know it can interact with a system called Doorguard but as you already have 
>> something in place, you'd need to speak to Adrian at Nexudus about that.
>>
>> Tom Lewis gave a very helpful and detailed account of the software and 
>> yes there are a few limitations to work around like not be able to use 
>> pro-rating when changing or ending a price plan but I am sure that this 
>> will be available at some point as the software is constantly improving. 
>>  It hasn't proved too big an issue for us.  
>>
>> To be honest, I think choosing Nexudus is one of the best decisions for 
>> the business we could have made.  We use it for connecting members via the 
>> directory, calendar events and community board, invoices and direct debits 
>> (it connects to GoCardless), managing and booking resources, sending 
>> messages, and managing printing use and billing (via another fantastic 
>> piece of software called Ezeep )
>>
>> Also Adrian is one of the nicest and easiest people to deal with.  There 
>> hasn't yet been a time where when I have a question about how to do 
>> something he hasn't been able to answer and even if I haven't worked it out 
>> myself yet there is almost always a way that Nexudus can do it!  Having 
>> great support makes all the difference.
>>
>> I agree with Tom that it takes a little learning (doesn't everything) but 
>> can't imagine not having Nexudus now to run my business!
>>
>> Hope that helps.  More than happy to spend a little time screen sharing 
>> with you if that would help.
>>
>>
>> On Wednesday, October 30, 2013 at 1:57:13 PM UTC, Ender Baykal wrote:
>>>
>>> Hello everyone, 
>>>
>>> We're still in progress of seeking a platform which meets all our needs 
>>> at once. However, it's kind of hard to find a platform like that, because 
>>> we would like to:
>>>
>>> *1.* manage all the membership payment transactions (charge users, 
>>> accepting new members(coworkers), canceling memberships etc.)
>>>
>>> *2.* track their check-ins to our space (we don't want to check them in 
>>> manually, we already have a HID card reader system that allows people to 
>>> check-in at the front desk, however this card reader application is 
>>> integrated with Cobot and if we use another platform instead of Cobot, we 
>>> are not sure that we will be able to use our current HID system with the 
>>> new platform)
>>>
>>> *3.* We would like to see our members can interact each other on a 
>>> single platform by posting events, chatting each other, posting something 
>>> that they find interesting, or even posting job ads etc.
>>>
>>> *4.* manage our printer system (may be by giving our members some 
>>> credits in order to use the printers in our coworking space)
>>>
>>> *5.* we want our coworkers(members) can easily book our meeting rooms 
>>> as well as other resources like phone booths.
>>>
>>>
>>> Besides all these, the user interface of the platform/software should be 
>>> extremely simple. It shouldn't be complicated, it needs to look really 
>>> simple to people to encourage them to use it. 
>>>
>>> As I mentioned above, we're still in progress of finding a platform like 
>>> this. We came up with Nexudus, but I am not sure if it's going to be 
>>> helpful and meet our needs. If anyone who already uses Nexudus can give us 
>>> a feedback, we would appreciate that. In addition, we also appreciate if 
>>> you suggest us other softwares.
>>>
>>> *P.S.: We think Project Management softwares (Basecamp, Podio etc.) 
>>> can't help us since they're quiet expensive and kind of complicated and not 
>>> very user friendly. They have a lot of apps to allow you to customize it 
>>> based on your needs, but these are not as simple as other softwares.*
>>>
>>> Thanks everyone!
>>>
>>> *Indiegrove Team*
>>>
>>> * *
>>> *http://indiegrovejc.com/ *
>>>
>>

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Re: [Coworking] Re: What does everyone use for checking users in?

[Adrian Palacios]

Mark, there is a few alternatives listed 
here 
http://www.nexudus.com/en/blog/read/292950659/the-art-of-checking-members-in-and-out.
 
Specially network (WiFi/wired) check-in may be a good compromise. It 
obviously doesn't offer any of the security, but it is pretty easy to 
install. unobtrusive and it generally delivers good results and it is 
pretty accurate in telling you who and other members who is in and out of 
the space.


On Thursday, February 2, 2017 at 5:12:12 PM UTC, Alex Hillman wrote:
>
> For what it's worth, I've generally been extremely successful in asking 
> our landlords for all KINDS things, but getting them to be okay with 
> anything tied into building security has been a non-starter. I was pretty 
> keen keen to give KISI a go, and our building's security staff is 
> remarkably modern, but they're not keen on us tying a 3rd party system into 
> their system. 
>
> -Alex
>
>
> --
> *The #1 mistake in community building is doing it by yourself.*
> Better Coworkers: http://indyhall.org
> Weekly Coworking Tips: http://coworkingweekly.com
> My Audiobook: https://theindyhallway.com/ten
>
> On Thu, Feb 2, 2017 at 11:49 AM, Bernhard Mehl  > wrote:
>
>> Hey Tom, 
>>
>> That's amazing! If you are willing to share how you built the tap in/ out 
>> system, we'd love to host it on our commmunity board: 
>> http://community.getkisi.com/
>>
>> I'm sorry to hear that you feel you got too much information from us - 
>> it's just we launched tons of products recently and wanted to update 
>> everyone. Maybe too much in that case.
>>
>> Also in your case, sorry to hear that we missed your email. If you are 
>> still interested would love to get back in touch! January has been crazy in 
>> terms of growth for us as we service worldwide now. If you are still 
>> interested, would love to chat - even if it's just to hear how you like 
>> your check in / check out build. 
>>
>> @Mark: Normally coworking spaces don't have to ask property management 
>> companies, they tell them what to do. You guys are the modern facility 
>> managers (from their point of view) and normally they are keen on adopting 
>> new tech that coworking spaces use every day. Now in security that's 
>> sometimes a bit hairy mostly because a) they don't know how SaaS software 
>> works, b) they don't have an IT department and c) they are scared that 
>> anyone finds out how bad their current security system is.
>>
>>
>> On Wednesday, February 1, 2017 at 8:45:40 AM UTC-5, Tom Lewis wrote:
>>>
>>> We use Nexudus coworking management software and have built a homebrew 
>>> tap in/out system using a couple of cheap 10" wall mounted monitors, stick 
>>> PCs and proximity touch pads that reads our access passes, connected to 
>>> Nexudus via their check in software.
>>>
>>> It works, just.  We have a ton of problems with people not checking in 
>>> or out properly, partly because Nexudus doesn't store any credentials 
>>> locally so there can be a delay in accepting a checkin/out, which confused 
>>> people so they try again.  
>>>
>>> We want to try Kisi, but despite their absolute relentless email 
>>> spamming/marketing, when I actually replied back to them saying we'd like 
>>> to give it a go, they've ignored my email!
>>>
>>> On Tuesday, 31 January 2017 18:13:11 UTC, Mark Gordon wrote:

 Our property managers arent keen on Kisi (or anything that taps into 
 base building security) so just curious what others have done, short of 
 having someone physically sit there and check people in. This is more of a 
 concern for the day pass users as opposed to full monthly, as it would be 
 great to have an automated system.

 Thanks!


 Mark

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[Coworking] Re: Digital Touchscreen Members Directory for the Lobby

[Adrian Palacios]

Hi Todd,

If you use Nexudus, you could 
try 
https://itunes.apple.com/gb/app/nexudus-spaces-check-in-for/id933010341?mt=8. 
It lets members, visitors and event attendees check in and out as they 
arrive and leave. You can also browse and search the directory of members 
who made their profile public. Someone arriving to visit a member can also 
message the person they are visiting directly from the app and it can be 
easily connected to Twilio to alert members via SMS or a phone call or to 
Slack if you use it in your space.

On Tuesday, December 6, 2016 at 1:05:48 AM UTC, poltergeek wrote:
>
> Hello All,
>
> Does anyone have a reasonable solution for installing a touchscreen in the 
> lobby that displays all of the members business cards on a main screen then 
> upon touch of a card brings up information about that company and possibly 
> the ability to call or text notify the member that they have a visitor in 
> the lobby?  Somewhat of a digital receptionist. Just wondering what 
> everyone else is using in their coworking environments.  We are opening our 
> first one early next year and are looking for solutions to a lot of 
> things.  Preferably on that integrates with Nexudus, so when members are 
> created they automatically show up on the directory.  Is there any such 
> solution out there?  All advice is greatly appreciated.  Thanks and have a 
> great day!
>
> Todd
>

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[Coworking] Re: Anyone running Nexudus off a site built w/Squarespace?

[Adrian Palacios]

Hi Alanna,

At the moment Nexudus is giving priority to being able to make any design 
changes you want and make the member facing portal take any shape possible, 
which means that you will need to do some HTML editing to achieve that 
degree of flexibility. All the files on the members site use pretty 
well-known libraries to pretty much every web designer out there  but, yes, 
it means is not a Squarespace drag-and-drop experience. A larger variety of 
templates would also help of course, but this is also being worked on.

I'd argue there are a good number of sites running on Nexudus that look 
pretty decent. The issue is that they can be difficult to find as you 
probably wouldn't be able to know you are in a Nexudus-run site at first 
sight. Again, the way the sites look like is not really up to Nexudus 
itself but up to whoever builds those sites :) I, by no means, know 
everything spaces out there have managed to do with the platform, but these 
are some great pieces of work I've come across recently (IMO, of course):

http://www.gatherrva.com
https://www.theworkingcapitol.com
http://www.dojobali.org/
http://events.ec.co/
http://www.fibercove.com/
http://woolfworks.sg/
http://www.soho.dk/en

I'd also say that, in general, we find that many cowowrking spaces easily 
have the resources to build sites like these right in their own community 
of members. It is great to see when the community in some of these spaces, 
in some cases even before their doors open, are already engaged on a 
project so primary as the very platform they will then be using to find and 
communicate with other members or make use of the different resources 
available to them. I personally think it is an ideal opportunity of getting 
your community involved with your project right from the start and to take 
their say and input in. After all, they will be the ones using every day.


On Monday, June 6, 2016 at 4:28:51 AM UTC+2, Alanna I wrote:
>
> Hi there, 
>
> Is anyone running Nexudus in conjunction with a site built on Squarespace? 
>
> Nexudus seems to get so many votes of confidence when it comes to 
> functionality, but I've yet to see a site running on Nexudus that is as 
> visually appealing as we'd like and I'm pondering whether there would be a 
> way to combine the best of both worlds (myself not being an expert in 
> either!)
>
> Thanks, 
>
> Alanna
>

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Re: [Coworking] COlorWORKING

[Adrian Palacios]

Thanks!

@Tony, the one in the image are just tiled A4 sheets. All the PDFs are 
vectorized you can print them out as large as needed.

Adrian

On Thursday, March 24, 2016 at 11:31:34 AM UTC, Sameer Panchangam wrote:
>
> Really awesome!
>
> On 24 March 2016 at 05:53, Adrian Palacios <adr...@nexudus.com 
> > wrote:
>
>> I though I'd share a little side-project we started for the last Coworking 
>> Unconference in Indonesia <http://cuasia.co>. I read somewhere that doodling 
>> during a meeting 
>> <http://content.time.com/time/health/article/0,8599,1882127,00.html> 
>> makes you really concentrate on the subject, so, what better place than in 
>> a conference like this?
>>
>>
>> <https://lh3.googleusercontent.com/-qbn4RUGlOvM/VvMLONFTqzI/GJU/itPibJ5wOCMS-BE3HVZ5vxJnurZeoHoWg/s1600/colorworking.png>
>>
>>
>> COlorWORKING <http://www.colorworking.com/>is a project that illustrates 
>> the coworking movement, its communities and events. In keeping with the 
>> coworking movement's collaborative essence, the illustrations are line 
>> drawings so that you can add your own personal touch by colouring them in 
>> and finishing them off. It’s just like any coworking community really; 
>> every coworker adds their own touch of creativity and spirit to each 
>> coworking space :)
>>
>> Feel free to download, change, share or do pretty much anything you want 
>> with them!
>>
>> www.colorworking.com/
>>
>> I hope you enjoy it!
>>
>> -- 
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>>
>
>

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[Coworking] COlorWORKING

[Adrian Palacios]

I though I'd share a little side-project we started for the last Coworking 
Unconference in Indonesia . I read somewhere that doodling 
during a meeting 
 makes 
you really concentrate on the subject, so, what better place than in a 
conference like this?




COlorWORKING is a project that illustrates 
the coworking movement, its communities and events. In keeping with the 
coworking movement's collaborative essence, the illustrations are line 
drawings so that you can add your own personal touch by colouring them in 
and finishing them off. It’s just like any coworking community really; 
every coworker adds their own touch of creativity and spirit to each 
coworking space :)

Feel free to download, change, share or do pretty much anything you want 
with them!

www.colorworking.com/

I hope you enjoy it!

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[Coworking] Re: Rewards/Check-in System

[Adrian Palacios]

Hi Sarah,

Would checking each attendee in during the events be an option a all? In 
the old days, when we did event management, we used to scan people in to 
the venues using handheld devices, sometimes phones in the smaller events. 
This was mainly to know how busy the venue was for last minute on-the-door 
sales as well as to report occupancy to the authorities, but I'm wondering 
if this technology could be used also in your case. All you would need is a 
barcode in the event tickets or registration confirmation email. For 
member-only events you could look at barcoding the actual member access 
cards, if you have those, so they are easy to scan at the event.

We have also seen UHF-based radio cards which are picked up automatically 
without having to scan them as long as members are within a few meters of a 
radio beacon. These radio card are normally added to the regular member 
access cards and they are pretty inconspicuous. These can also be used to 
check members in on a day to day basis, not just during events, so you know 
how busy the space is at different hours of the day, use patterns, 
membership usage, etc...

There are probably a good number of solutions around, it is a matter of 
knowing what your event process can fit and how/if it can work with them.

On Thursday, January 28, 2016 at 7:31:52 PM UTC, Sarah Bacerra wrote:
>
> Hello, coworking aficionados!
>
> We hold a lot of weekly and monthly member events to boost business acumen 
> and foster community. I am exploring ideas for an event check-in/rewards 
> system to measure engagement in these events and have a reward system in 
> place to encourage more members to attend (think Plenti card or something 
> similar). It MUST be automated and simple for both the members to use and 
> the space manager to manage (e.g. no paper sign-in sheets that have to 
> manually be entered by someone). Is anyone doing this already? If so, what 
> are you using and how is it working for you?
>
> Thanks for your feedback!
>
> -Sarah 
>

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[Coworking] Re: Software for room booking with additional resources?

[Adrian Palacios]

Hi Geoffrey,

We work with a good number of spaces renting similar resources, like shared 
photo and video studios, kitchens, lab equipment and maker tools.  Many of 
them allow you to, not only book the resource itself, but also request or 
buy additional items which go with the booking. Many of these items are 
limited in the number of them which can be booked at any given point.

As you mention, in the meeting room world, this happens when rooms bookings 
come with things like flip-charts, catering or other additional services to 
the room itself. Each of these items has a stock in the system, which 
handles how many of them can be booked at any given point.

This is who the users see it:





More details on nexudus.com.




On Tuesday, November 17, 2015 at 2:28:45 PM UTC+1, Geoffrey Badner wrote:
>
> I know conference room booking is a hot topic on here. I've searched 
> through the archives and looked at many of the suggestions. Unfortunately, 
> I cannot seem to find a tool that fit my specific needs.
>
> I'm opening a collective photo studio where members can book space to 
> shoot in for the day. A lot of the meeting room management tools cover this 
> functionality, but I also allow members to book equipment to use within the 
> space during their shoots (lights, stands, props, etc.). This is the part I 
> can't seem to figure out. I have an equipment inventory from which people 
> can select the items they want, but I need to ensure inventory items are 
> not overbook.
>
> It seems the logical office space parallel here would be things like 
> projectors or rolling whiteboards, but I cannot find a tool that does this 
> well.
>
> Any suggestions?
> ~ Geoffrey
>

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[Coworking] Re: iPad Receptionist

[Adrian Palacios]

Hi Todd,

If you are using Nexudus, you can use the iPad app which comes with 
it: 
https://itunes.apple.com/us/app/nexudus-spaces-check-in-for/id933010341?mt=8. 
Not as feature-full, but it will let you collect visitor information, add 
it to your subscriber list or MailChimp campaigns and pull visitor reports 
showing you when and how many times each visitor was in the space.

You can also use it to check members in and out, let visitors browse the 
member directory and message them from within the app to let them know they 
are at the front desk.

Adrian

On Monday, November 16, 2015 at 7:35:06 PM UTC, Todd Greer wrote:
>
> Greetings:
>
> Has anyone used "The iPad Receptionist" to run the front office for their 
> space? THis looks like it could fit some of the things we have been looking 
> for here, but didn't want to drop the cash until I heard feedback from 
> others.
>
> https://theipadreceptionist.com/
>
> Any other ideas if not this?
>
> Thanks!
> Todd Greer
> The Exchange@202
> www.exchange202.com
>

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[Coworking] Re: Membership Board

[Adrian Palacios]

Can't agree more with Jacob. Many of the spaces we work with use the online 
member directory, but the degree of success and engagement varies 
enormously based on how those tools are used and managed by the people 
running the space. I think the physical nature of a wall board is 
unbeatable, you can browse with your eyes rather than a track-pad, *touch *and 
flick through the different profiles, people can add and remove information 
quickly and without having to log in anywhere.

Online tools also have its place, so it may not be a case of one or the 
other. The online directories allow you to offer members a quick way of 
searching across your entire member base using one or a combination of key 
parameters, skills and/or interests, which may be difficult to achieve on a 
physical board.. Some directories highlight who is currently physically in 
the space, which I think is pretty useful and encourages people to jump 
from the online world to a face to face conversation. In many cases, online 
directories also allow direct and private messages between members, without 
revealing their email address at that early stage.

So, I would say that each approach can solve parts of this puzzle and they 
both can be easily and successfully combined.

Adrian


On Friday, September 25, 2015 at 5:41:27 PM UTC+1, Elisa Iannilli wrote:
>
> Hello all!  I'm a general manager of a co-working space and I was just 
> wondering how I can highlight/promote members and their business that use 
> the space.  Do other co-working places have physical membership boards or 
> do they have an on-line platform?  I want to encourage collaboration 
> between people by providing a way for them to find out about other members. 
>  Any thoughts or suggestions?  
>

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Re: [Coworking] Onboarding task tracking and internal directory - best tools?

[Adrian Palacios]

TFTM Jerome!

Lisa, I don't like to do a lot marketing here but Nexudus seems to be a 
very good fit for what you are describing. So, apologies...

The tasks system allows to create groups and a sequence of tasks to be 
performed for a member. You can create as many of these workflows as you 
want and trigger them automatically when a member signs up or cancels a 
membership. You can also start one ore more sequences of tasks based on the 
specific memberships people sign up to. For example, if you had a 24/7 
access membership you can tell Nexudus to add the Set up Access Card task 
for any member registering in those; but skip that step for memberships who 
don't need it.

More details here http://help.spaces.nexudus.com/en/managers/tasks.html.

The members directory is also at the core of Nexudus. Members can manage 
their full profile online (as well as any other contact and billing 
details), link it to different social networks and upload some basic media, 
such as images and videos about their work. There is a tag system which you 
can use to browse the directory and the search uses some semantics to try 
to get the best match based on the words you type and the content published 
by each member.

More details here 
http://help.spaces.nexudus.com/en/managers/website-members-directory.html.

You also talked about communication and interaction between members. The 
community board, which is also linked to the directory, allows members to 
start conversation threads (similar to Google groups) and post replies to 
different topics. There is a like, follow, mute and mention system, which 
makes sure people are no bombarded by content which is not relevant to 
them. You can also create moderated groups and a members can start private 
conversation rooms which are ideal for internal discussions or for members 
to direct message other members, without actually having to share their 
emails to start with.

More details here 
http://help.spaces.nexudus.com/en/managers/community-board.html.

Hope that helps :) 

On Sunday, August 31, 2014 4:08:22 AM UTC+1, Jerome wrote:

 Try any of these for managing billing, memberships, etc:
 DeskTime
 Happy Desk
 Nexudus
 LiquidSpace
 Front Desk
 Cobot
 I believe DeskTime and Happy Desk have the most obvious member directory 
 feature with profiles, for interaction.
 LiquidSpace has profiles, but the interaction is limited to providing 
 comments/reviews on a space, vs. interacting w/ fellow LiquidSpace-rs.

 If you use HighriseHQ as your CRM for both prospects, and current/former 
 members, you can use WeLoveHighrise to run templates of 
 onboarding/offboarding tasks.


 *JEROME CHANG*

 *WEST: Santa Monica*
 1450 2nd Street (@Broadway) | Santa Monica CA 90405 
 ph: (310) 526-2255 

 *CENTRAL: Mid-Wilshire*
 5405 Wilshire Blvd (2 blocks west of La Brea) | Los Angeles CA 90036 
 ph: (323) 330-9505

 *EAST: Downtown*
 529 S. Broadway, Suite 4000 (@Pershing Square) | Los Angeles CA 90013 
 ph: (213) 550-2235


 http://www.yelp.com/biz/blankspaces-los-angeles 
 https://twitter.com/BLANKSPACES 
 https://www.facebook.com/pages/BLANKSPACES/132257631339 
 https://www.facebook.com/pages/BLANKSPACES/132257631339 
 http://www.linkedin.com/company/blankspaces?trk=top_nav_home 
 http://vimeo.com/blankspaces
  http://vimeo.com/blankspaces
 On Aug 30, 2014, at 6:44 PM, Lisa Anne Logan l...@hattery.com 
 javascript: wrote:

 Such a fun project for a Saturday night, right?!

 Trying to solve 2 problems for my coworking space.


 *Problem #1:*
 I need some sort of member management tool to track the ~50 tasks I do for 
 each new resident's onboarding and later offboarding. The spreadsheet I've 
 kept to date for this is now just too unwieldy. 

 *Problem #2:*
 I'd love some sort of internal directory, where people could create 
 profiles (which company they're with, role, personal interests, photos, 
 etc.). Just something light to facilitate more interaction between people 
 sharing a space but not actual work projects. 

 *Solutions:*
 I've heard of Simper (just requested an invite) and Parklet (appears to be 
 good). Is there anything else I should consider to tackle one or both of 
 these problems? What about any more robust membership management tools 
 (integrating billing, etc.)?

 Thanks all,
 LA

 Lisa Anne Logan
 Director of Marketing and Operations
 Hattery

 l...@hattery.com javascript:
 415.205.5325




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Re: [Coworking] Re: Webinar: coworking management tools

[Adrian Palacios]

Thanks Jerome. It'd be great to have that chance! 

On Monday, August 11, 2014 4:37:55 PM UTC+1, Jerome wrote:

 Absolutely...but let's schedule another session with other providers. We 
 just didn't want this to be a 5-hr webinar if we had added more apps.

 There's Nexudus, Deskworks...


 *JEROME CHANG*

 *Mid-Wilshire*
 5405 Wilshire Blvd (2 blocks west of La Brea) | Los Angeles CA 90036 
 ph: (323) 330-9505

 *Downtown*
 529 S. Broadway, Suite 4000 (@Pershing Square) | Los Angeles CA 90013 
 ph: (213) 550-2235

 *Santa Monica*
 1450 2nd Street (@Broadway) | Santa Monica CA 90405 
 ph: (310) 526-2255 


 http://www.yelp.com/biz/blankspaces-los-angeles 
 https://twitter.com/BLANKSPACES 
 https://www.facebook.com/pages/BLANKSPACES/132257631339 
 https://www.facebook.com/pages/BLANKSPACES/132257631339 
 http://www.linkedin.com/company/blankspaces?trk=top_nav_home 
 http://vimeo.com/blankspaces
  http://vimeo.com/blankspaces
 On Aug 11, 2014, at 8:06 AM, Angel Kwiatkowski fccow...@gmail.com 
 javascript: wrote:

 Can Cobot represent?

 On Friday, August 8, 2014 10:57:38 PM UTC-6, Jerome wrote:

 Looking for the best technology to manage your coworking space?
 Join COSHARE this Tuesday for a webinar to learn about the different 
 technology and approaches from coworking space owners.


 https://www.eventbrite.com/e/coshare-webinar-coworking-management-tools-tickets-5389730830?ref=ebtnebregn
  
 Tuesday, Aug 12, 12pm PT / 3pm ET
 http://fuze.me/22755703
 Phone: (201) 479-4595
 Meeting Number:  22755703
  
 Panelists:
 Sam Rosen from DeskTime
 Matthew Weiner from HappyDesk
 Eric Zellhart from LiquidSpace


 *JEROME CHANG*

 *Mid-Wilshire*
 5405 Wilshire Blvd (2 blocks west of La Brea) | Los Angeles CA 90036 
 ph: (323) 330-9505

 *Downtown*
 529 S. Broadway, Suite 4000 (@Pershing Square) | Los Angeles CA 90013 
 ph: (213) 550-2235

 *Santa Monica*
 1450 2nd Street (@Broadway) | Santa Monica CA 90405 
 ph: (310) 526-2255 


 http://www.yelp.com/biz/blankspaces-los-angeles 
 https://twitter.com/BLANKSPACES 
 https://www.facebook.com/pages/BLANKSPACES/132257631339 
 https://www.facebook.com/pages/BLANKSPACES/132257631339 
 http://www.linkedin.com/company/blankspaces?trk=top_nav_home 
 http://vimeo.com/blankspaces
  http://vimeo.com/blankspaces


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[Coworking] Re: Strategies for showing which members are on-site on a given day?

[Adrian Palacios]

We usually tackle this in two different steps, one to know who is in and 
out of the space and another to communicate this to everyone.

In most cases, we rely on members having to *check in and out **somehow* so 
the system knows they are in the space and for how long. This somehow is 
the tricky bit and we find that having several options resulting on a 
check-in and keeping these as close as possible to the normal use of the 
space works best. As it was mentioned in this thread, it is no possible to 
get a 100% accurate number of who was in the space, but you can try to 
maximize your chances. There are some practices we found to have different 
degree of success in different spaces depending on how they are run:

   - If there is a card system to open the entry door(s), hook this to the 
   checking system, so accessing the space results in the member being checked 
   in. For safety reasons, the members should not be forced to check out to 
   leave the space, but the system can remind members who didn't check out 
   every midnight. We know of some spaces where this technique has been quite 
   effective. 
   
   - If you use a WiFi router supporting Captive Portal, pfSense or RADIUS, 
   hook it to the check-in system, so members are asked for their member login 
   details and checked-in when they connect to the internet. This method also 
   can assume somebody is no longer in the space after they disconnect for a 
   period of time.
   
   - If you have manned front-desk provide a RFID card reader connected to 
   the check-in system, so members can check in and out from there too. 
   Reminders can also be sent to members who checked-in but didn't check out.

In general the less intrusive the better results you should get but assume 
there will be a bit of an education process at first.

The second issue is how to display who in the space. For this case we 
merged this info with the members directory. The home page of the space 
website shows a random selection of who is the space, the picture of each 
person and access to their profile and social and contact details. The full 
directory of members can also be filtered to show just who is in the space 
at that moment and checked-in members are highlighted in the list in case 
you just want to browse around the directory and find someone to talk to :)

If you want to go a step further, there is also the option to access that 
data using an public API, which will let you display the images and/or 
profiles of each member checked in in a TV screen, tablet or any device 
able to make a request over the internet, so that opens up a good range of 
options.

The idea is basically to have a range of options for members to check in, 
but all resulting in a single system knowing if the member is in the space 
or not. You can then use this to show who is in the space, run occupancy 
reports, billing, etc... 

Adrian

On Thursday, January 30, 2014 11:36:15 PM UTC, Eli Malinsky wrote:

 Hey all

 Wonder if anyone has novel ways of showing which members are in the space 
 on a given day. Do you use table signs? flags? Pictures? Anything? I'd love 
 to hear any creative ideas.

 We've tried a few things in the past but nothing's really stuck. I'd love 
 to hear your experiences, see pics, etc. 

 thanks!

 Eli Malinsky
 Centre for Social Innovation
 New York // Toronto


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Re: [Coworking] Vermont Request - State Incentives

[Adrian Palacios]

Yes, that's also a very interesting point, what happens when the wind 
changes? My experience is only in the UK and Spain, but price is definitely 
a weapon for many over here, and having spaces around with hard subsides 
doesn't seem to help that situation. 

I guess is also long term vision/strategy vs quick return, it seems 
competing in price will fill those desks quicker, but as you have shared 
many times, it's not just about that.

Interesting topic though, I'm sure it'll be on the table more and more in 
the coming years.

On Friday, February 14, 2014 2:14:35 PM UTC, Alex Hillman wrote:

 Can you cite an example? 

 Every example that I know of has struggled to build a community and 
 suffers from high turnover and culture issues. 

 Worse, the existence of the subsidized desk share whatevers makes all of 
 the nearby independent operators panic and do stupid things, which hurts 
 THEIR business far more than the actual in-market competition does. 

 Don't compete on price. Period. Ever. That's an entry in the race to the 
 bottom. 

 I don't care who you *think* your competition is, it's not another 
 coworking space. Your competition is the living room/home office that 
 somebody is sitting in right now, lonely and unproductive. Reality check: 
 the gov't subsidized space doesn't know how to reach them any better than 
 you do. 

 The only good examples I know of are how Gangplank works. More about that 
 here: 
 http://gangplankhq.com/2013/10/dangercast-6-gangplank-works-municipal-governments-2/
  

 I think even Gangplank will admit that their model isn't perfect, but it 
 does a few key things:

 - It focuses on community participation rather than filling desks
 - It let's the government stand behind great work in the community, like I 
 described in my last post 

 My main criticism of these subsidy models is sustainability. When the 
 winds change, and the funding needs to be redirected, will the Coworking 
 community know how to survive on its own?

 It's a bit like spoiled children who don't know that they're spoiled. 
 They're useless in the real world and don't know it until it's too late. 

 So in general, I take a long view with government subsidies as well. 

 A) if the space can't survive without the gov'ts subsidy, it's not 
 sustainable. 
 B) if the govt wants to get into the desk rental biz, let 'em. Stick to 
 what you do and focus on your community. They can't compete with that. 
  C) like most things, this isn't unique to coworking. 
 http://dangerouslyawesome.com/2010/12/on-economic-development-centers-and-coworking/
  

 -Alex

 --
 /ah
 indyhall.org
 betterwork.co


 On Fri, Feb 14, 2014 at 5:47 AM, Adrian Palacios 
 adr...@nexudus.comjavascript:
  wrote:

 Always a delight reading your posts Alex!

 I'd be very interested to know what's the general view about cases when 
 the government goes even further and sets up a government funded, and 
 possibly run, coworking space. We find many places where the subsidies are 
 so high that it becomes impossible or very difficult for other spaces to 
 grow around them, even when they may be building different communities, 
 price is always a big factor for many people. What's the experience in your 
 area? Do you think the fact the community is not directly contributing 
 financially somehow affects how members perceive being part of that group? 
 What about the decision making? In some cases, being funded externally 
 means the direction and shaping of the community is no longer in the hands 
 of that group of people, do you find this being the case? 

 Cheers
  
 On Thursday, February 13, 2014 4:48:53 PM UTC, Alex Hillman wrote:

 So channeling a bit of JFK, my answer to the state level support (and 
 even city level support) is Ask not what your state can do for you, but 
 what you can do for your state.

 Here's the thing: cities and states are used to being the provider of 
 incentives and support. Coworking allows for a fundamentally different 
 model where the members of a community that the coworking space serves are 
 the *direct* supporters, rather than funneling things up to the 
 city/state and then back down again.

 It's true - governments love coworking because it helps them with so 
 many of their goals. It's hard NOT to recognize the value that coworking 
 can bring in the realm of economic development, cultural and creative 
 inspiration, innovation, and more. 

 The thing is that as soon as they get involved, everything slows down. 
 That slow down is by design, mind you. It's their JOB to make things happen 
 slowly, making time to consider a far wider constituency than a single 
 community. I consider that a good thing in general for societies, but not a 
 good thing for the entrepreneur that they aim to support. It's a bit like 
 tying yourself to a boat anchor but pretending it's a rocket ship. 

 Gov't institutions usually won't admit it in public, but behind closed 
 doors nearly every one that I've spoken

Re: [Coworking] Vermont Request - State Incentives

[Adrian Palacios]

Always a delight reading your posts Alex!

I'd be very interested to know what's the general view about cases when the 
government goes even further and sets up a government funded, and possibly 
run, coworking space. We find many places where the subsidies are so high 
that it becomes impossible or very difficult for other spaces to grow 
around them, even when they may be building different communities, price is 
always a big factor for many people. What's the experience in your area? Do 
you think the fact the community is not directly contributing financially 
somehow affects how members perceive being part of that group? What about 
the decision making? In some cases, being funded externally means the 
direction and shaping of the community is no longer in the hands of that 
group of people, do you find this being the case? 

Cheers

On Thursday, February 13, 2014 4:48:53 PM UTC, Alex Hillman wrote:

 So channeling a bit of JFK, my answer to the state level support (and even 
 city level support) is Ask not what your state can do for you, but what 
 you can do for your state.

 Here's the thing: cities and states are used to being the provider of 
 incentives and support. Coworking allows for a fundamentally different 
 model where the members of a community that the coworking space serves are 
 the *direct* supporters, rather than funneling things up to the 
 city/state and then back down again.

 It's true - governments love coworking because it helps them with so many 
 of their goals. It's hard NOT to recognize the value that coworking can 
 bring in the realm of economic development, cultural and creative 
 inspiration, innovation, and more. 

 The thing is that as soon as they get involved, everything slows down. 
 That slow down is by design, mind you. It's their JOB to make things happen 
 slowly, making time to consider a far wider constituency than a single 
 community. I consider that a good thing in general for societies, but not a 
 good thing for the entrepreneur that they aim to support. It's a bit like 
 tying yourself to a boat anchor but pretending it's a rocket ship. 

 Gov't institutions usually won't admit it in public, but behind closed 
 doors nearly every one that I've spoken to agrees that *we* don't need 
 *them*.

 But that doesn't mean that *they* don't need *us.*

 They can learn a lot from us. Collaboration isn't something that gov'ts do 
 well, and it's something we do EXCEEDINGLY well. Same thing with 
 innovation, marketing, community building...you get the picture.

 There's another interesting effect that I've seen: governments are USED to 
 people coming to them asking for things. When you start to have a 
 reputation as someone who doesn't ask for things, it becomes really easy to 
 talk to government people (because they're not immediately on the defense) 
 and it's even easier to stand out from the crowd. 

 Even something as simple as getting a city official to vocally support 
 something can make other things easier. We've been able to accelerate 
 permits for projects and other annoying bureaucratic things because we 
 didn't ask for things when we didn't need it, and instead focused on 
 building relationships with people who work in government and helping *them 
 -* our public servants - *do their job.*

 It's a fundamentally different approach than people are used to, but it's 
 an approach that I think hits on all 5 of the coworking core values, too. 

 -Alex





 --

 /ah
 indyhall.org
 coworking in philadelphia


 On Tue, Feb 11, 2014 at 7:50 PM, lars hasselblad torres 
 lhto...@gmail.comjavascript:
  wrote:

 Hello hello!

 We've got great pow up here in the northeast as we watch the festivities 
 in Sochi - feeling pretty good to be the home of snowboarding and 
 slopestyle talent right now! Hope all my fellow coworking colleagues are 
 having a good time with the Olympics too.

 So, again, want to state my thanks for all the help folks here provided 
 on the development of the coworking guide we put out last year - we've 
 really seen a spike in interest, with plenty of opportunities to offer 
 insight and support since the report, Coworking in Vermont: A Starter 
 Guide went up (http://local64.com/coworking).

 And with this success, we have state interest: the Vermont legislature 
 would really like to do something to help coworking spaces get up and 
 running. They recognize the value coworking spaces can bring to our 
 historic downtowns on many levels.

 And I have to confess: I don't entirely know what to tell them. My story 
 is about bootstrapping, and how the biggest incentive I found would be the 
 ability to write down ALL my startup expenses for furniture and equipment 
 year one instead of amortization. BUT since that's not going to happen...

 Any ideas on state supports or incentives for coworking that could flow 
 to the entrepreneur, not the landlord or developer (sometimes they are the 
 same but it seems rare. And there are other 

[Coworking] Re: Membership Management and Payment Systems

[Adrian Palacios]

Old thread I know..., but now that is active again I though to add my two 
cents. We've worked hard on this for the last months so maybe someone can 
get some ideas for their own solution. I cofounded (no hyphen) Nexudus and 
we offer a software to help coworking spaces to automate many of their 
day-to-day tasks and processes and help their communities know more about 
each other :)

We took an approach similar to what Paul mentioned about membership 
tracking and regular payments. Many payment gateways have the concept of 
recurring payments but these are implemented differently and have different 
limitations. For example, some providers will let you change the amount of 
the transaction every month, whilst other won't, forcing you to create a 
new subscription in their systems. We wanted to have a unified way of 
solving this problem, regardless of which payment provider you use. In 
addition to this, we find that many coworking spaces not only charge 
members at the end of the month (or whatever renewal period each member 
has) but also they may need to do ad-hoc charges in the middle of a 
subscription which they may want to invoice and charge before the 
subscription is due. This means we needed a way of being in control of how 
often and how much each member is charged, ignoring all the idiosyncrasies 
of each payment gateway.

To do this we use a bit of a *man-in-the-middle* approach. When you add a 
payment provider to Nexudus Spaces we are effectively creating an 
intermediate store for the payment details of that member. This store is 
controlled by us so we can instruct it to make a charge at any point and 
for any amount, but also is able to pass that instruction to any of the 40+ 
payment providers we integrate with. So effectively once you have the card 
details of a member, you can issue a charge for that member and process it 
with any of the available payment providers. This can be handy in several 
scenarios. For example, if you wanted to change payment provider at some 
point, you won't have to ask members for their card details again, or you 
could process payments through different providers for different members if 
that saves you some fees. For spaces with multiple physical locations, you 
may want to settle into different bank accounts depending on where the 
expense was made but you don't want to have to store (and update) the card 
details for each member in each of your payment gateway accounts. This 
store acts as the unified payment details vault, able to use those details 
with many payment providers. This store of course is regulated and 
certified by a PCI authority (level 1).

This puts us in the decoupled position that Paul was referring to, we are 
in control and able to automate many of the payments members need to make. 
Once someone has entered they card details, Nexudus Spaces can raise 
invoices automatically every time a membership is due for renewal and 
process/pay them using the stored card details. Members get notified by 
email with the invoice attached as a PDF. Only if there is an issue with a 
payment (declined, expired, ...), you'll get notified, and the invoice will 
be clearly flagged in your dashboard as not paid. It also puts you in 
control of how you want your payments processed, you can choose to put long 
term members in a cheaper payment processor, which will take a bit longer 
to transfer the money into your account but they will charge less 
transaction fees and put drop-in members in faster payment gateways, which 
will send you the money quicker, but charge you a bit more for it. They 
always win :)

In terms of knowing who has paid and who hasn't, this is something that is 
present in many places in the software. The dashboard will give you a total 
amount of due invoices updated in real-time, you have reports about due 
invoices which will detail who and what is due to pay and members can be 
automatically be reminded every so many days with a message which you can 
customize, pointing them straight to where they update their payment 
details.

Adrian

On Wednesday, February 12, 2014 3:21:09 PM UTC, Paul Reynolds wrote:

 Hi Gabe,

 I'm a software developer that happens to own a small coworking space 
 called Cowork MYR. For the past 18 months, we've been running on an app I 
 developed to manage our members and billing. In my spare coding time I've 
 packaged up this code into what we call Lemyr (http://lemyr.co/). We have 
 intentions of open sourcing the main core and offer hosted versions and 
 customization services. I'm just so busy with contract work that it's been 
 difficult to get to that point!

 Anyway, we use Stripe's subscription plan service which has been great to 
 get up and running quickly. But it has been on the feature map to remove 
 the hard dependency on Stripe and decouple the pro-rating and invoicing 
 from the payment gateway so we can be multi-gateway friendly (which sounds 
 *exactly* what Chargebee is doing!). 

[Coworking] Re: Hi and smartphone operated lock system?

[Adrian Palacios]

Hi Jay,

It is a common need indeed, but a difficult one to crack, particularly if 
you want your access control infrastructure to communicate with the 
software helping run the space (Cobot, Nexudus Spaces or any other) so, 
when a member tries to access the space or a room, that software has a way 
of opening or not the lock, rather than always relaying on the access 
control software to make that call on its own.

In most spaces we know, the software controlling the access control part 
runs independently from the software running price plans, bookings, etc… 
and you have to reconcile the access cards registration with what the space 
software tells you. The reason behind this, we think, is that the companies 
providing access control software are quite concerned about opening up 
their systems to third parties, as this may reveal problems or ways to 
hijack their systems. In short, integrating with access control providers 
hasn't been easy – so far.

When talking about this with some spaces, we came to realize that, even if 
we managed to integrate with an access control manufacturer in a way that 
we (as the software helping you run the space) can control the locks, then 
there is an additional challenge, which is how to make sure that members 
are not bypassing that controlled door, say for example by two members 
going in using one card… it very quickly becomes an airport security model, 
which is not what most spaces want.

So, after all this, these are the options we can offer.

· RFID Reader. If you have, or planning to have, an access control 
system based on access cards, then you can register the member card number 
in your Spaces account, connect a USB RFID Reader and check members in and 
out of the space by touching the card on the reader, this will not only 
check if the member can access the space at that time but also give you 
real-time occupancy reports. In most cases, this will need a person on the 
front desk to make sure members check in and out. More info here: 
http://help.spaces.nexudus.com/en/managers/rfid-checkin-how-it-works.html

· The good old WiFi checking. This just controls access to your 
internet connection, but it uses that data to know who is in the space at 
all times and how long they have been there for. You can use this time 
towards time plan allowances. More info here: 
http://help.spaces.nexudus.com/en/managers/wifi-getting-started.html

Every time we talk about this subject we always seek for help, comments and 
ideas from you guys running a space. We are always willing to offer our 
technical expertise and resources to try new ideas that will help everyone 
in this situation and also make Nexudus Spaces better and more useful to 
the community.

…. and that all I have to say about that :)

On Wednesday, October 9, 2013 5:05:44 PM UTC+1, Jay Chubb wrote:

 Hi all...

 Massive thankyou to everyone for all the posts, such a rich resource (I've 
 been lurking for ages!).

 I'm opening Nest Coworking in Melbourne, Australia, in 3 weeks. I'll 
 introduce myself and Nest more fully another time (like when I'm not 
 half-insane finishing up a 14 month design and construction process!). 

 I wanted to ask some advice about locks - I've trawled through old 
 threads, and followed the wiki (which pointed me to an Austrian coworking 
 crew - who I've emailed). 

 I guess it's a common need - I'm hoping for a lock system that allows 
 multiple coworkers to enter with their smartphones and be logged, ideally 
 interfacing with Cobot or similar for tracking use. RFID I guess - at least 
 until iPhone ships with NFC. Be great to be able to send people temporary 
 passes at will, open up remotely through call or sms, and to integrate with 
 video and lights (way less important than the member access though). 

 Anyone come across something that's working for them?

 I thought I remembered seeing one at CitizenSpace when I visited CA last 
 year, but haven't heard back from them. 

 Any advice much appreciated - thanks in advance.

 Jay :)


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Re: [Coworking] Re: Membership Software

[Adrian Palacios]

oh payment industry...  trading in jolly ranchers would really be so much 
easier... We started offering variable regular payments about 6 months ago 
via Direct Debit (sort of ACH). Members sign up online when they join the 
space and they provide a one off authorization to be charged a variable 
amount of money a month. This normally includes the price plan charges 
(this would be your $200 Jerome) plus any outstanding charges for that 
member. The transactions are slow but much cheaper than a credit card 
charge, normally less than 1%. This is slightly different that a regular 
payment, in that you don't set and interval and you could request funds 
multiple times in the same month if it was required, up to a limit set by 
the provider. Usually around ¤500, but, in every case, it is always 
initiated by the space. Members only need to make the 
initial authorization, so it's quite convenient for both ends of the 
transaction.

The bad news (and incredibly frustrating for us) is that we haven't yet 
found a provider in the US able to offer such as streamlined process (call 
for help goes here). There is PayPal ACH and a couple of promising services 
we are working with, but nothing allowing to cleanly avoid the process of 
having to manually process the variable charges at the end of the month 
(your are no alone on this Jerome)

Alex, if you don't mind me asking, what auto-debit providers does CiviCRM 
support? Perhaps we have missed a good one!

Adrian


On Thursday, May 16, 2013 9:08:49 PM UTC+1, Jerome wrote:

 No way.  We can schedule out $200/mo for the next 20 years if we want.  So 
 if we had 100 members, and 70 have $200/mo without any incidentals or other 
 random charges, then we're only reviewing the remaining 30 plans to make 
 sure they're properly invoiced/charged.  And out of those 30, for 25 of 
 them we would likely manually enter in $210, or @200.50 or something.  The 
 last 5 would be because they pay by check or cash, or by piles of jolly 
 ranchers in our barter exchange program.  (haha!  of course we don't 
 exchange in jolly ranchers, but wouldn't that be hilarious???)


 Jerome
 __
 BLANKSPACES
 work FOR yourself, not BY yourself

 www.blankspaces.com
 5405 Wilshire Blvd (2 blocks west of La Brea) Los Angeles, CA 90036
 323.330.9505 (office) 

 On May 16, 2013, at 1:04 PM, Alex Hillman 
 dangerous...@gmail.comjavascript: 
 wrote:

 Jerome,

 Does this mean that every month you need to schedule a new $200/month 
 payment for each member? Or does it do that automatically?

 -Alex



 --

 /ah
 indyhall.org
 coworking in philadelphia


 On Thu, May 16, 2013 at 4:01 PM, Jerome Chang 
 jer...@blankspaces.comjavascript:
  wrote:

 Our system can schedule in the future, auto-payments to credit cards on 
 file.  This is ideal for plans that just pays, say, $200/mo.
 However, they system does not run whatever outstanding balance is on a 
 client's account.  We have to manually enter the amount we want to run on 
 their card, say, 10 days later.  This occurs for plans that not only have a 
 simple $200/mo plan, but also has other incidentals charged to their 
 account: lost key replacement, printing, etc.
  

 Jerome
 __
 BLANKSPACES
 work FOR yourself, not BY yourself

 www.blankspaces.com
 5405 Wilshire Blvd (2 blocks west of La Brea) Los Angeles, CA 90036
 323.330.9505 (office) 

 On May 16, 2013, at 12:32 PM, Alex Hillman 
 dangerous...@gmail.comjavascript: 
 wrote:

 Got it, thanks!

 The reason I ask is because so many of the community/group/club 
 management systems I've evaluated in the past do monthly *invoicing* but 
 don't auto-debit (or if they do, they're pretty terrible at everything 
 else). It looks like some of the pay gateway options that CiviCRM supports 
 allows for auto-debit, which is good news.

 We're at the tail end of a migration from our old billing system and it's 
 one of those things that I wish we'd done a few years ago. Doing it at the 
 scale of hundreds of members has been one of the most time consuming 
 processes I've ever been through. Necessary, but ouch.

 -Alex



 --

 /ah
 indyhall.org
 coworking in philadelphia


 On Thu, May 16, 2013 at 3:15 PM, Devin devinb...@gmail.com javascript:
  wrote:

 There's core support for about 20, including Google Checkout, PayPal and 
 Authorize.net http://authorize.net/. More here: 
 http://wiki.civicrm.org/confluence/display/CRMDOC41/Payment+Processors

 There is also an extension for Stripe.com http://stripe.com/, which 
 works nicely and is my payment processor of choice.  I think a Dwolla 
 extension is in the works.

 On Thursday, May 16, 2013 3:07:22 PM UTC-4, Alex Hillman wrote:

 Devin,

 What payment processors does CiviCRM billing integrate with?



 --

 /ah
 indyhall.org
 coworking in philadelphia


 On Thu, May 16, 2013 at 3:04 PM, Devin devinb...@gmail.com wrote:

  I've used Civi for a lot of things but not for space management.  One 
 day when I have a space...

 To quickly 

Re: [Coworking] Re: Membership Software

[Adrian Palacios]

Thanks Alex. We offer Dwolla as offsite payment provider (for members to
pay their bills online) but I wasn't aware they supported ACH.

It is indeed a question of perception. Technology, at the end of the day,
is a matter of finding the right partner/tool and typing the right code,
but if applied in the wrong context, it will just not make things easier.

Answering your question, in the UK for example, Direct Debit (the closest
process to ACH) is widespread. Most people pay subscriptions, utility
bills, accommodation, and the like using this method.

Personally, as a payer, I rather use my card, pay there and then, a not
have any *authorizations* laying around. But from the perspective of
someone running a space I can see how, given the right transaction volume,
those %s add up quickly. So yes, I guess it all depends of the size, the
users and how the whole process is implemented and perceived by them...
very interesting topic and definitively a lot of food for some lateral
thoughts and original solutions...

Adrian


-- 
*Adrian Palacios*
E: adr...@nexudus.com
T: +44.776.555.6838
*
*
[image: Néxudus]



adr...@nexudus.com i...@nexudus.com
http://www.nexudus.comhttp://spaces.nexudus.com/Tracking/Newsletter/Click?sid=41041suid=73CA112D-FC97-45F7-878A-56A120BC9337nid=396396nuid=f02e212e-771c-47fd-a067-c21eb7d79388url=http://www.nexudus.com



On 16 May 2013 22:54, Alex Hillman dangerouslyawes...@gmail.com wrote:

 The US ACH provider that seems to be the cleanest is Dwolla, but the
 entire process is still clunky: you need bank account information, multiple
 steps of verification, and a bunch of other things. Credit/debit cards are
 much more readily available, are perceived to be more secure (chargebacks,
 etc), and offer benefits to the customers (cash back, points, etc). I
 wonder...is this different outside of the US?

 As usual, the barrier is a mix of technical and perception, but either way
 I find the extra couple of % worth avoiding that pain for our members. At
 some scale of revenue processing I could see the amount we pay in
 processing fees becoming painful, but even processing hundreds of members
 it's not that much for simplicity and peace of mind for business owners and
 members alike.

 As for CiviCRM's support, I could be wrong but
 http://wiki.civicrm.org/confluence/display/CRMDOC43/Payment+Processorsseems 
 to have a column called recurring contributions. I believe that, at
 least in most cases, that's an auto-debit option.

 -Alex





 --

 /ah
 indyhall.org
 coworking in philadelphia


 On Thu, May 16, 2013 at 5:42 PM, Adrian Palacios adr...@nexudus.comwrote:

 oh payment industry...  trading in jolly ranchers would really be so much
 easier... We started offering variable regular payments about 6 months ago
 via Direct Debit (sort of ACH). Members sign up online when they join
 the space and they provide a one off authorization to be charged a variable
 amount of money a month. This normally includes the price plan charges
 (this would be your $200 Jerome) plus any outstanding charges for that
 member. The transactions are slow but much cheaper than a credit card
 charge, normally less than 1%. This is slightly different that a regular
 payment, in that you don't set and interval and you could request funds
 multiple times in the same month if it was required, up to a limit set by
 the provider. Usually around ¤500, but, in every case, it is always
 initiated by the space. Members only need to make the
 initial authorization, so it's quite convenient for both ends of the
 transaction.

 The bad news (and incredibly frustrating for us) is that we haven't yet
 found a provider in the US able to offer such as streamlined process (call
 for help goes here). There is PayPal ACH and a couple of promising services
 we are working with, but nothing allowing to cleanly avoid the process of
 having to manually process the variable charges at the end of the month
 (your are no alone on this Jerome)

 Alex, if you don't mind me asking, what auto-debit providers does CiviCRM
 support? Perhaps we have missed a good one!

 Adrian


 On Thursday, May 16, 2013 9:08:49 PM UTC+1, Jerome wrote:

 No way.  We can schedule out $200/mo for the next 20 years if we want.
  So if we had 100 members, and 70 have $200/mo without any incidentals or
 other random charges, then we're only reviewing the remaining 30 plans to
 make sure they're properly invoiced/charged.  And out of those 30, for 25
 of them we would likely manually enter in $210, or @200.50 or something.
  The last 5 would be because they pay by check or cash, or by piles of
 jolly ranchers in our barter exchange program.  (haha!  of course we don't
 exchange in jolly ranchers, but wouldn't that be hilarious???)


 Jerome
 __
 BLANKSPACES
 work FOR yourself, not BY yourself

 www.blankspaces.com
 5405 Wilshire Blvd (2 blocks west of La Brea) Los Angeles, CA 90036
 323.330.9505 (office)

 On May 16, 2013, at 1:04 PM, Alex Hillman

Re: [Coworking] Membership Software

[Adrian Palacios]

Thanks Jerome. I think it was their CTO who said once that his legacy to 
the World was to get rid of the PayPal pay button . . . I couldn't find 
much info about their Bank Payments on their website but we'll give them a 
call and see what can they offer and what's the user's experience when 
authorizing payments.

Cheers!

Adrian

On Friday, May 17, 2013 12:01:33 AM UTC+1, Jerome wrote:

 We use WePay.com if ACH.  Very cheap.


 Jerome
 __
 BLANKSPACES
 work FOR yourself, not BY yourself

 www.blankspaces.com
 5405 Wilshire Blvd (2 blocks west of La Brea) Los Angeles, CA 90036
 323.330.9505 (office) 

 On May 16, 2013, at 3:47 PM, Adrian Palacios 
 adr...@nexudus.comjavascript: 
 wrote:

 Thanks Alex. We offer Dwolla as offsite payment provider (for members to 
 pay their bills online) but I wasn't aware they supported ACH. 

 It is indeed a question of perception. Technology, at the end of the day, 
 is a matter of finding the right partner/tool and typing the right code, 
 but if applied in the wrong context, it will just not make things easier. 

 Answering your question, in the UK for example, Direct Debit (the closest 
 process to ACH) is widespread. Most people pay subscriptions, utility 
 bills, accommodation, and the like using this method.

 Personally, as a payer, I rather use my card, pay there and then, a not 
 have any *authorizations* laying around. But from the perspective of 
 someone running a space I can see how, given the right transaction volume, 
 those %s add up quickly. So yes, I guess it all depends of the size, the 
 users and how the whole process is implemented and perceived by them... 
 very interesting topic and definitively a lot of food for some lateral 
 thoughts and original solutions...

 Adrian


 -- 
 *Adrian Palacios*
 E: adr...@nexudus.com javascript:
 T: +44.776.555.6838
 *
 *
 [image: Néxudus]



 adr...@nexudus.com javascript:
 http://www.nexudus.comhttp://spaces.nexudus.com/Tracking/Newsletter/Click?sid=41041suid=73CA112D-FC97-45F7-878A-56A120BC9337nid=396396nuid=f02e212e-771c-47fd-a067-c21eb7d79388url=http://www.nexudus.com



 On 16 May 2013 22:54, Alex Hillman dangerous...@gmail.com 
 javascript:wrote:

 The US ACH provider that seems to be the cleanest is Dwolla, but the 
 entire process is still clunky: you need bank account information, multiple 
 steps of verification, and a bunch of other things. Credit/debit cards are 
 much more readily available, are perceived to be more secure (chargebacks, 
 etc), and offer benefits to the customers (cash back, points, etc). I 
 wonder...is this different outside of the US?

 As usual, the barrier is a mix of technical and perception, but either 
 way I find the extra couple of % worth avoiding that pain for our members. 
 At some scale of revenue processing I could see the amount we pay in 
 processing fees becoming painful, but even processing hundreds of members 
 it's not that much for simplicity and peace of mind for business owners and 
 members alike.

 As for CiviCRM's support, I could be wrong but 
 http://wiki.civicrm.org/confluence/display/CRMDOC43/Payment+Processorsseems 
 to have a column called recurring contributions. I believe that, at 
 least in most cases, that's an auto-debit option.

 -Alex





 --

 /ah
 indyhall.org
 coworking in philadelphia


 On Thu, May 16, 2013 at 5:42 PM, Adrian Palacios 
 adr...@nexudus.comjavascript:
  wrote:

 oh payment industry...  trading in jolly ranchers would really be so 
 much easier... We started offering variable regular payments about 6 months 
 ago via Direct Debit (sort of ACH). Members sign up online when they 
 join the space and they provide a one off authorization to be charged a 
 variable amount of money a month. This normally includes the price plan 
 charges (this would be your $200 Jerome) plus any outstanding charges for 
 that member. The transactions are slow but much cheaper than a credit card 
 charge, normally less than 1%. This is slightly different that a regular 
 payment, in that you don't set and interval and you could request funds 
 multiple times in the same month if it was required, up to a limit set by 
 the provider. Usually around ¤500, but, in every case, it is always 
 initiated by the space. Members only need to make the 
 initial authorization, so it's quite convenient for both ends of the 
 transaction.

 The bad news (and incredibly frustrating for us) is that we haven't yet 
 found a provider in the US able to offer such as streamlined process (call 
 for help goes here). There is PayPal ACH and a couple of promising services 
 we are working with, but nothing allowing to cleanly avoid the process of 
 having to manually process the variable charges at the end of the month 
 (your are no alone on this Jerome)

 Alex, if you don't mind me asking, what auto-debit providers does 
 CiviCRM support? Perhaps we have missed a good one!

 Adrian


 On Thursday, May 16, 2013 9:08:49 PM UTC+1, Jerome wrote:

 No way

Re: [Coworking] Membership Software

[Adrian Palacios]

Thanks for the words Brendan! It was very motivating when our name appeared 
in the same sentence as cobot. Nexudus Spaces has come a long way in the 
last year, the more spaces use it, the more we realize how different, new 
and original ways of running a coworking space there are. Collecting all 
these ideas and making them available to everyone as a software is always 
challenging, but we think we are doing well! :P

I think, on top of what you mentioned, the main difference with Cobot is 
that we always strived to be a white label for the spaces. This means you 
can edit every detail of the space's website and any communications with 
your members. That, plus a great feedback from the spaces using it and a 
release of new features every week, we think makes Nexudus Spaces a great 
option to consider.

Cheers!

Adrian - co-founder  Nexuder :)

On Wednesday, May 15, 2013 3:54:42 AM UTC+1, Brendan Alviani wrote:

 No discussion would be complete without referencing 
 Nexudushttp://coworking.nexudus.com/and 
 Cobot.me https://www.cobot.me/spaces. They both look very good. i 
 played around with each for a couple hours. I prefer Cobot because it's 
 smooth and more user-friendly, but Nexudus is a fine option. I wanted to 
 try out Desktime, but there was no easy way to demo and I was too lazy to 
 call for one. Will do at some point, though.

 Also, it's worth checking out this past discussion about space management 
 software 
 optionshttps://groups.google.com/forum/?fromgroups=#!starred/coworking/morsXqD68fs
 .


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[Coworking] Re: Coworking Management Software...Help!

[Adrian Palacios]

You could try Nexudus Spaces (http://coworking.nexudus.com) too. Loads of 
input from the spaces using it and we are always happy to take new ideas on 
board.

Adrian.

On Thursday, June 2, 2011 4:00:09 PM UTC+1, Chana wrote:

 Help, please! We have outgrown our current (cobbled together) 
 coworking space management system. 

 I am struggling to find new management software (room reservations, 
 member accts, merchant account processing, QB compatible). What is 
 working for you? Which software does your coworking space use?  Has 
 anyone tried Cobot? 

 Your suggestions, advice and time will be greatly appreciated. 

 Chana 
 Mayor of Connect113

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[Coworking] Re: Ideas for Member Section of Space Website

[Adrian Palacios]

Hi Solomon,

You may be interested our project: Nexudus 
Spaceshttp://nexudus.spaces.nexudus.com/en-us/, 
it comes with a members directory module very similar to what you are 
talking about. By default, it shows something in the lines of what Betahaus 
does: grid of profile pictures with a click action for more details in a 
different page. Good news is that you can edit up to the last bit of its 
look and feel and change it to fit your needs. 

Members can edit their profile via the website or it can be edited from the 
admin panel. Profiles hold an image, summary text, social network links, 
tags to filter the directory and some basic professional and contact info.

Under the hood, and in case you want to use some of it for your own 
implementation:

   - The sorting and filtering is done using 
isotopehttp://isotope.metafizzy.co/, 
   a JavaScript library that claims it can sort just about anything.
   - The rest (fading in and out, ...) is plain CSS and some css3 
   transitions. Look for the .portfolio article selector.

Some spaces already using it:

   - http://coworkingcolaborando.com/en-us/Directory
   - http://laindustrial.spaces.nexudus.com/en-us/Directory

More details and some screenshots: 

   - 
   http://help.spaces.nexudus.com/en/managers/website-members-directory.html

Project Home:

   - http://coworking.nexudus.com
   
We are always happy to give you a hand to make it fit what you need, if 
possible :)

Adrian

On Friday, March 29, 2013 7:39:24 PM UTC, Solomon Garner wrote:

 Hi, I'm Solomon, and I'm new to this forum. I'm working on the website for 
 a coworking space, and am getting ready to start the member section. I'm 
 looking for ideas / links to space websites that do this very well. A 
 person in a coworking community on G+ linked me to 
 Betahaus'http://betahaus.de/community/, 
 and I really like what they've got going on. Any others I can be inspired 
 by? Thanks.

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