RE: [Declude.JunkMail] Declude with SmarterMail 3.0
Title: Message You can setup port 587 now. The problem is that it can not be forced toauth only. So you should ask them to add the auth only feature to the alternat port. Kevin Bilbee -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave BeckstromSent: Sunday, October 30, 2005 8:44 PMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Matt, SMTP Auth on port 587 is exactly why I called them last week. I recommend that everyone email [EMAIL PROTECTED] requesting support of submission port 587 in version 3.0 of smartermail. The only way its going to happen is if they perceive a huge demand for it. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of MattSent: Sunday, October 30, 2005 7:56 PMTo: Declude.JunkMail@declude.comSubject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 My own initial experience with their technical support was also less than appealing, in fact I was a bit angry about how it was handled. The person really wasn't too interested in helping to allay my concerns, and when I suggested that it would be good to include the capabilities that I was looking for in a future release, the reaction was pretty much that the developers were busy with SmarterStats and would be for some time, and that there wasn't a good way to get my request to the developers and no way to find out whether or not it would be considered no matter what. I chalked this up to this being a small company with a person that handled such requests that didn't like doing support, and possibly developers that didn't care for listening to such things and had set up a wall to separate themselves from it. It's too bad because you can learn a lot from your customers and their real-world experiences that wouldn't otherwise become known to them. I sucked it up and stuck with migrating my hosted E-mail over to SmarterMail despite this bad experience. If IMail's Web interface wasn't so bad, I probably wouldn't have jumped though.FYI, my issue was with their alternative SMTP port support. While you can set port 587 to accept SMTP connections, you cannot restrict it to only SMTP AUTH. I tried multiple other ways to keep this server from accepting non-authenticated E-mail with a mixture of configurations and filtering, but there were shortcomings for everything that caused a workaround to be unrealistic. For instance, I tried blacklisting everything except for authenticated connections, but their blacklisting will whitelist E-mail from any local address, even when forged. I understand that Declude will support WHITELIST AUTH with SmarterMail 3.0, but I have heard nothing about them addressing SMTP AUTH-only on the alternative SMTP port. Hopefully they will fix that before it gets exploited on my server.MattEvans Martin wrote: I recently asked a question on one of the public forums regarding why theserver identified itself as the primary IP address assigned to the boxinstead of the IP of the domain sending the email and received the same kindof response. We may be reconsidering our choice of mail servers soon too ifthis kind of behavior keeps up.Evans MartinMartek.Net -Original Message-From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-[EMAIL PROTECTED]] On Behalf Of Dave BeckstromSent: Sunday, October 30, 2005 12:15 PMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0I called smartertools last week to tell them that we needed "submissionport587" support in version 3 and that we also need the listserver to havetheability to put the subscribers email address in the footer so that we canidentify AOLers who report list email as spam.The guy on the phone was very rude and would not hardly let me explain tohim what we needed in the new version and why it is important.I ended up having to send them an email explaining our needs. But I wouldnot hold my breath if you think they are listening to their customersdesires or if there is a feature you are waiting on. I own smartermailandsmarterstats and after my experience speaking with smartertools I am notimpressed with the company. -Original Message-From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-[EMAIL PROTECTED]] On Behalf Of IMail AdminSent: Sunday, October 30, 2005 1:25 AMTo: Declude.JunkMail@declude.comSubject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0yes, but I've been waiting all year for SM 3.0, with no end in site.Ben- Original Message -From: "Markus Gufler" [EMAIL PROTECTED]To: Declude.JunkMail@declude.comSent: Friday, October 28, 2005 8:02 AMSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Nice to know!Now it's time to set up the new mailserver ;-)Markus -Original Message-Fr
RE: [Declude.JunkMail] Declude with SmarterMail 3.0
Title: Message Kevin, Most of us know that you can set up an alternate port. The problem is, as you recapped, that it needs be a true SMTP Submission Port as defined by the RFCs and that means SMTP Auth. Apparently what smartertools doesnt get is that true support of 587 is needed for putting antispam gateways in front of smartermail. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Monday, October 31, 2005 2:04 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 You can setup port 587 now. The problem is that it can not be forced toauth only. So you should ask them to add the auth only feature to the alternat port. Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Beckstrom Sent: Sunday, October 30, 2005 8:44 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Matt, SMTP Auth on port 587 is exactly why I called them last week. I recommend that everyone email [EMAIL PROTECTED] requesting support of submission port 587 in version 3.0 of smartermail. The only way its going to happen is if they perceive a huge demand for it. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Sent: Sunday, October 30, 2005 7:56 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 My own initial experience with their technical support was also less than appealing, in fact I was a bit angry about how it was handled. The person really wasn't too interested in helping to allay my concerns, and when I suggested that it would be good to include the capabilities that I was looking for in a future release, the reaction was pretty much that the developers were busy with SmarterStats and would be for some time, and that there wasn't a good way to get my request to the developers and no way to find out whether or not it would be considered no matter what. I chalked this up to this being a small company with a person that handled such requests that didn't like doing support, and possibly developers that didn't care for listening to such things and had set up a wall to separate themselves from it. It's too bad because you can learn a lot from your customers and their real-world experiences that wouldn't otherwise become known to them. I sucked it up and stuck with migrating my hosted E-mail over to SmarterMail despite this bad experience. If IMail's Web interface wasn't so bad, I probably wouldn't have jumped though. FYI, my issue was with their alternative SMTP port support. While you can set port 587 to accept SMTP connections, you cannot restrict it to only SMTP AUTH. I tried multiple other ways to keep this server from accepting non-authenticated E-mail with a mixture of configurations and filtering, but there were shortcomings for everything that caused a workaround to be unrealistic. For instance, I tried blacklisting everything except for authenticated connections, but their blacklisting will whitelist E-mail from any local address, even when forged. I understand that Declude will support WHITELIST AUTH with SmarterMail 3.0, but I have heard nothing about them addressing SMTP AUTH-only on the alternative SMTP port. Hopefully they will fix that before it gets exploited on my server. Matt Evans Martin wrote: I recently asked a question on one of the public forums regarding why theserver identified itself as the primary IP address assigned to the boxinstead of the IP of the domain sending the email and received the same kindof response. We may be reconsidering our choice of mail servers soon too ifthis kind of behavior keeps up.Evans MartinMartek.Net -Original Message-From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-[EMAIL PROTECTED]] On Behalf Of Dave BeckstromSent: Sunday, October 30, 2005 12:15 PMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0I called smartertools last week to tell them that we needed submissionport587 support in version 3 and that we also need the listserver to havetheability to put the subscribers email address in the footer so that we canidentify AOLers who report list email as spam.The guy on the phone was very rude and would not hardly let me explain tohim what we needed in the new version and why it is important.I ended up having to send them an email explaining our needs. But I wouldnot hold my breath if you think they are listening to their customersdesires or if there is a feature you are waiting on. I own smartermailandsmarterstats and after my experience speaking with smartertools I am notimpressed with the company. -Original Message-From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-[EMAIL PROTECTED]] On Behalf Of IMail AdminSent: Sunday, October 30, 2005 1:25 AMTo: Declude.JunkMail@declude.comSubject: Re
RE: [Declude.JunkMail] Declude with SmarterMail 3.0
Title: Message Yes but you were not clear in the post I was responding to. So I thought I would clarify. Your post did not ask for authentication, so if we call and ask base on that information then the SmarterMail developers will just state that you can already do that. So specifics are required here. Kevin Bilbee -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Dave BeckstromSent: Monday, October 31, 2005 7:24 AMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Kevin, Most of us know that you can set up an alternate port. The problem is, as you recapped, that it needs be a true SMTP Submission Port as defined by the RFCs and that means SMTP Auth. Apparently what smartertools doesnt get is that true support of 587 is needed for putting antispam gateways in front of smartermail. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin BilbeeSent: Monday, October 31, 2005 2:04 AMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 You can setup port 587 now. The problem is that it can not be forced toauth only. So you should ask them to add the auth only feature to the alternat port. Kevin Bilbee -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave BeckstromSent: Sunday, October 30, 2005 8:44 PMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Matt, SMTP Auth on port 587 is exactly why I called them last week. I recommend that everyone email [EMAIL PROTECTED] requesting support of submission port 587 in version 3.0 of smartermail. The only way its going to happen is if they perceive a huge demand for it. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of MattSent: Sunday, October 30, 2005 7:56 PMTo: Declude.JunkMail@declude.comSubject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 My own initial experience with their technical support was also less than appealing, in fact I was a bit angry about how it was handled. The person really wasn't too interested in helping to allay my concerns, and when I suggested that it would be good to include the capabilities that I was looking for in a future release, the reaction was pretty much that the developers were busy with SmarterStats and would be for some time, and that there wasn't a good way to get my request to the developers and no way to find out whether or not it would be considered no matter what. I chalked this up to this being a small company with a person that handled such requests that didn't like doing support, and possibly developers that didn't care for listening to such things and had set up a wall to separate themselves from it. It's too bad because you can learn a lot from your customers and their real-world experiences that wouldn't otherwise become known to them. I sucked it up and stuck with migrating my hosted E-mail over to SmarterMail despite this bad experience. If IMail's Web interface wasn't so bad, I probably wouldn't have jumped though.FYI, my issue was with their alternative SMTP port support. While you can set port 587 to accept SMTP connections, you cannot restrict it to only SMTP AUTH. I tried multiple other ways to keep this server from accepting non-authenticated E-mail with a mixture of configurations and filtering, but there were shortcomings for everything that caused a workaround to be unrealistic. For instance, I tried blacklisting everything except for authenticated connections, but their blacklisting will whitelist E-mail from any local address, even when forged. I understand that Declude will support WHITELIST AUTH with SmarterMail 3.0, but I have heard nothing about them addressing SMTP AUTH-only on the alternative SMTP port. Hopefully they will fix that before it gets exploited on my server.MattEvans Martin wrote: I recently asked a question on one of the public forums regarding why theserver identified itself as the primary IP address assigned to the boxinstead of the IP of the domain sending the email and received the same kindof response. We may be reconsidering our choice of mail servers soon too ifthis kind of behavior keeps up.Evans MartinMartek.Net -Original Message-From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-[EMAIL PROTECTED]] On Behalf Of Dave BeckstromSent: Sunday, October 30, 2005 12:15 PMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0I called smartertools last week to tell them that we
RE: [Declude.JunkMail] Declude with SmarterMail 3.0
Title: Message Kevin, I didnt post verbatim to this list what I sent to smartertools. I assumed this audience here already understood how port 587 should work, Smartertools was provided a technical explanation along with the justification of why this feature is necessary. Just a few minutes ago I received an email reply from them that they understood the need for SMTP Auth on port 587 and telling me that it may not be there until 3.1 I am responding to them with a reason why they will have a world of grief if its not in 3.0 which is coming out in December. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Monday, October 31, 2005 10:44 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Yes but you were not clear in the post I was responding to. So I thought I would clarify. Your post did not ask for authentication, so if we call and ask base on that information then the SmarterMail developers will just state that you can already do that. So specifics are required here. Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Dave Beckstrom Sent: Monday, October 31, 2005 7:24 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Kevin, Most of us know that you can set up an alternate port. The problem is, as you recapped, that it needs be a true SMTP Submission Port as defined by the RFCs and that means SMTP Auth. Apparently what smartertools doesnt get is that true support of 587 is needed for putting antispam gateways in front of smartermail. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Monday, October 31, 2005 2:04 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 You can setup port 587 now. The problem is that it can not be forced toauth only. So you should ask them to add the auth only feature to the alternat port. Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Beckstrom Sent: Sunday, October 30, 2005 8:44 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Matt, SMTP Auth on port 587 is exactly why I called them last week. I recommend that everyone email [EMAIL PROTECTED] requesting support of submission port 587 in version 3.0 of smartermail. The only way its going to happen is if they perceive a huge demand for it. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Sent: Sunday, October 30, 2005 7:56 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 My own initial experience with their technical support was also less than appealing, in fact I was a bit angry about how it was handled. The person really wasn't too interested in helping to allay my concerns, and when I suggested that it would be good to include the capabilities that I was looking for in a future release, the reaction was pretty much that the developers were busy with SmarterStats and would be for some time, and that there wasn't a good way to get my request to the developers and no way to find out whether or not it would be considered no matter what. I chalked this up to this being a small company with a person that handled such requests that didn't like doing support, and possibly developers that didn't care for listening to such things and had set up a wall to separate themselves from it. It's too bad because you can learn a lot from your customers and their real-world experiences that wouldn't otherwise become known to them. I sucked it up and stuck with migrating my hosted E-mail over to SmarterMail despite this bad experience. If IMail's Web interface wasn't so bad, I probably wouldn't have jumped though. FYI, my issue was with their alternative SMTP port support. While you can set port 587 to accept SMTP connections, you cannot restrict it to only SMTP AUTH. I tried multiple other ways to keep this server from accepting non-authenticated E-mail with a mixture of configurations and filtering, but there were shortcomings for everything that caused a workaround to be unrealistic. For instance, I tried blacklisting everything except for authenticated connections, but their blacklisting will whitelist E-mail from any local address, even when forged. I understand that Declude will support WHITELIST AUTH with SmarterMail 3.0, but I have heard nothing about them addressing SMTP AUTH-only on the alternative SMTP port. Hopefully they will fix that before it gets exploited on my server. Matt Evans Martin wrote: I recently asked a question on one of the public forums regarding why theserver identified itself as the primary IP address assigned to the boxinstead of the IP
RE: [Declude.JunkMail] Declude with SmarterMail 3.0
Title: Message There are all levels of userh on this list from the people that probably know more that IPSwitch about email standards and thoes that are extreamly new to email. So specifics IMO are required. Kevin Bilbee -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Dave BeckstromSent: Monday, October 31, 2005 8:58 AMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Kevin, I didnt post verbatim to this list what I sent to smartertools. I assumed this audience here already understood how port 587 should work, Smartertools was provided a technical explanation along with the justification of why this feature is necessary. Just a few minutes ago I received an email reply from them that they understood the need for SMTP Auth on port 587 and telling me that it may not be there until 3.1 I am responding to them with a reason why they will have a world of grief if its not in 3.0 which is coming out in December. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin BilbeeSent: Monday, October 31, 2005 10:44 AMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Yes but you were not clear in the post I was responding to. So I thought I would clarify. Your post did not ask for authentication, so if we call and ask base on that information then the SmarterMail developers will just state that you can already do that. So specifics are required here. Kevin Bilbee -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Dave BeckstromSent: Monday, October 31, 2005 7:24 AMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Kevin, Most of us know that you can set up an alternate port. The problem is, as you recapped, that it needs be a true SMTP Submission Port as defined by the RFCs and that means SMTP Auth. Apparently what smartertools doesnt get is that true support of 587 is needed for putting antispam gateways in front of smartermail. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin BilbeeSent: Monday, October 31, 2005 2:04 AMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 You can setup port 587 now. The problem is that it can not be forced toauth only. So you should ask them to add the auth only feature to the alternat port. Kevin Bilbee -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave BeckstromSent: Sunday, October 30, 2005 8:44 PMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Matt, SMTP Auth on port 587 is exactly why I called them last week. I recommend that everyone email [EMAIL PROTECTED] requesting support of submission port 587 in version 3.0 of smartermail. The only way its going to happen is if they perceive a huge demand for it. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of MattSent: Sunday, October 30, 2005 7:56 PMTo: Declude.JunkMail@declude.comSubject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 My own initial experience with their technical support was also less than appealing, in fact I was a bit angry about how it was handled. The person really wasn't too interested in helping to allay my concerns, and when I suggested that it would be good to include the capabilities that I was looking for in a future release, the reaction was pretty much that the developers were busy with SmarterStats and would be for some time, and that there wasn't a good way to get my request to the developers and no way to find out whether or not it would be considered no matter what. I chalked this up to this being a small company with a person that handled such requests that didn't like doing support, and possibly developers that didn't care for listening to such things and had set up a wall to separate themselves from it. It's too bad because you can learn a lot from your customers and their real-world experiences that wouldn't otherwise become known to them. I sucked it up and stuck with migrating my hosted E-mail over to SmarterMail despite this bad experience. If IMail's Web interface wasn't so bad, I probably wouldn't have jumped though.FYI, my
RE: [Declude.JunkMail] Declude with SmarterMail 3.0
Title: Message You all will be glad to know that smartertools has now agreed that support for SMTP AUTH ONLY on port 587 will be in version 3.0 when it comes out in December. They said earlier today that it likely would not be included because they were so close to release that it might be too late. However, I showed them postings from their forums where people had requested this feature going all the way back to 2004. I also shared some comments from our Declude list discussion on the topic over the last two days. It must have been enough to convince them of the need because they wrote back now confirming that it will be in 3.0. They said the listserver enhancements are slated for later. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Monday, October 31, 2005 12:26 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 There are all levels of userh on this list from the people that probably know more that IPSwitch about email standards and thoes that are extreamly new to email. So specifics IMO are required. Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Dave Beckstrom Sent: Monday, October 31, 2005 8:58 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Kevin, I didnt post verbatim to this list what I sent to smartertools. I assumed this audience here already understood how port 587 should work, Smartertools was provided a technical explanation along with the justification of why this feature is necessary. Just a few minutes ago I received an email reply from them that they understood the need for SMTP Auth on port 587 and telling me that it may not be there until 3.1 I am responding to them with a reason why they will have a world of grief if its not in 3.0 which is coming out in December. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Monday, October 31, 2005 10:44 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Yes but you were not clear in the post I was responding to. So I thought I would clarify. Your post did not ask for authentication, so if we call and ask base on that information then the SmarterMail developers will just state that you can already do that. So specifics are required here. Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Dave Beckstrom Sent: Monday, October 31, 2005 7:24 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Kevin, Most of us know that you can set up an alternate port. The problem is, as you recapped, that it needs be a true SMTP Submission Port as defined by the RFCs and that means SMTP Auth. Apparently what smartertools doesnt get is that true support of 587 is needed for putting antispam gateways in front of smartermail. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Monday, October 31, 2005 2:04 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 You can setup port 587 now. The problem is that it can not be forced toauth only. So you should ask them to add the auth only feature to the alternat port. Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Beckstrom Sent: Sunday, October 30, 2005 8:44 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Matt, SMTP Auth on port 587 is exactly why I called them last week. I recommend that everyone email [EMAIL PROTECTED] requesting support of submission port 587 in version 3.0 of smartermail. The only way its going to happen is if they perceive a huge demand for it. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Sent: Sunday, October 30, 2005 7:56 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 My own initial experience with their technical support was also less than appealing, in fact I was a bit angry about how it was handled. The person really wasn't too interested in helping to allay my concerns, and when I suggested that it would be good to include the capabilities that I was looking for in a future release, the reaction was pretty much that the developers were busy with SmarterStats and would be for some time, and that there wasn't a good way to get my request to the developers and no way to find out whether or not it would be considered no matter what. I chalked this up to this being a small company with a person that handled such requests that didn't like doing support, and possibly developers that didn't care
Re: [Declude.JunkMail] Declude with SmarterMail 3.0
Hi, Matt - I had a similar experience. That's why haven't migrated yet. They simply did not understand - and what's worse, did not*want*to understand - why a SmartHost gateway would need to receive a list of acceptable addresses from the main server for which it is the gateway. They seemed to have no conception of dictionary attacks, SMTP envelope-level rejection, etc. It seems everyone's experience with the port 587 issue has been the same. I'm still not impressed. -Dave Dohetry Skywaves, Inc - Original Message - From: Matt To: Declude.JunkMail@declude.com Sent: Sunday, October 30, 2005 8:56 PM Subject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 My own initial experience with their technical support was also less than appealing, in fact I was a bit angry about how it was handled. The person really wasn't too interested in helping to allay my concerns, and when I suggested that it would be good to include the capabilities that I was looking for in a future release, the reaction was pretty much that the developers were busy with SmarterStats and would be for some time, and that there wasn't a good way to get my request to the developers and no way to find out whether or not it would be considered no matter what. I chalked this up to this being a small company with a person that handled such requests that didn't like doing support, and possibly developers that didn't care for listening to such things and had set up a wall to separate themselves from it. It's too bad because you can learn a lot from your customers and their real-world experiences that wouldn't otherwise become known to them. I sucked it up and stuck with migrating my hosted E-mail over to SmarterMail despite this bad experience. If IMail's Web interface wasn't so bad, I probably wouldn't have jumped though.FYI, my issue was with their alternative SMTP port support. While you can set port 587 to accept SMTP connections, you cannot restrict it to only SMTP AUTH. I tried multiple other ways to keep this server from accepting non-authenticated E-mail with a mixture of configurations and filtering, but there were shortcomings for everything that caused a workaround to be unrealistic. For instance, I tried blacklisting everything except for authenticated connections, but their blacklisting will whitelist E-mail from any local address, even when forged. I understand that Declude will support WHITELIST AUTH with SmarterMail 3.0, but I have heard nothing about them addressing SMTP AUTH-only on the alternative SMTP port. Hopefully they will fix that before it gets exploited on my server.MattEvans Martin wrote: I recently asked a question on one of the public forums regarding why the server identified itself as the primary IP address assigned to the box instead of the IP of the domain sending the email and received the same kind of response. We may be reconsidering our choice of mail servers soon too if this kind of behavior keeps up. Evans Martin Martek.Net -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED]] On Behalf Of Dave Beckstrom Sent: Sunday, October 30, 2005 12:15 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 I called smartertools last week to tell them that we needed "submission port 587" support in version 3 and that we also need the listserver to have the ability to put the subscribers email address in the footer so that we can identify AOLers who report list email as spam. The guy on the phone was very rude and would not hardly let me explain to him what we needed in the new version and why it is important. I ended up having to send them an email explaining our needs. But I would not hold my breath if you think they are listening to their customers desires or if there is a feature you are waiting on. I own smartermail and smarterstats and after my experience speaking with smartertools I am not impressed with the company. -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED]] On Behalf Of IMail Admin Sent: Sunday, October 30, 2005 1:25 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 yes, but I've been waiting all year for SM 3.0, with no end in site. Ben - Original Message - From: "Markus Gufler" [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Friday, October 28, 2005 8:02 AM Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Nice to know! Now it's time to set up the new mailserver ;-) Markus -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of David Franco-Rocha [ Declude ] Sent: Friday, October 28, 2005 3:32 PM To: Declude.JunkMail@declude.com Subject: [Declu
Re: [Declude.JunkMail] Declude with SmarterMail 3.0
I'm really surprised. My experience with SmarterTools has been nothing short of stellar. I've had two separate instances over the last year or so where I've had problems that a tech has made it his personal business to work through with me. One was a nightmarish install of a gateway in front of SM (i.e. not really their fault) and another was a mysterious problem where the mail server suddenly started eating bandwidth for no reason (it wasn't sending or receiving anything, and a reinstall eventually fixed the problem) and they wound up walking me thru a safe reinstall. When I gratefully asked if they wanted my cc# as this was a for-pay support call I was told that only comes into play with users who abuse the privilege of tech support and call them over and over. A week or so ago I posted on their forum asking how to migrate a bunch of smartermail domains from one server and integrate them into another one thats already running. They wrote up and posted a special KB article for that circumstance. So it ain't all bad. -- --mattRobertson-- Janitor, MSB Web Systems mysecretbase.com --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Declude with SmarterMail 3.0
I guess it depends on who you get. I'm glad to hear that others have has better experiences with them. -Dave - Original Message - From: Matt Robertson [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Monday, October 31, 2005 3:58 PM Subject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 I'm really surprised. My experience with SmarterTools has been nothing short of stellar. I've had two separate instances over the last year or so where I've had problems that a tech has made it his personal business to work through with me. One was a nightmarish install of a gateway in front of SM (i.e. not really their fault) and another was a mysterious problem where the mail server suddenly started eating bandwidth for no reason (it wasn't sending or receiving anything, and a reinstall eventually fixed the problem) and they wound up walking me thru a safe reinstall. When I gratefully asked if they wanted my cc# as this was a for-pay support call I was told that only comes into play with users who abuse the privilege of tech support and call them over and over. A week or so ago I posted on their forum asking how to migrate a bunch of smartermail domains from one server and integrate them into another one thats already running. They wrote up and posted a special KB article for that circumstance. So it ain't all bad. -- --mattRobertson-- Janitor, MSB Web Systems mysecretbase.com --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Declude with SmarterMail 3.0
yes, but I've been waiting all year for SM 3.0, with no end in site. Ben - Original Message - From: Markus Gufler [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Friday, October 28, 2005 8:02 AM Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Nice to know! Now it's time to set up the new mailserver ;-) Markus -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Franco-Rocha [ Declude ] Sent: Friday, October 28, 2005 3:32 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude with SmarterMail 3.0 The 3.0 version of SmarterMail, yet to be released, will pass authentication information to Declude. For those of you who have been patiently waiting to implement WHITELIST AUTH with SmarterMail, please be advised that Declude will support that functionality with SmarterMail 3.0. David Franco-Rocha Declude Technical / Engineering --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Declude with SmarterMail 3.0
I called smartertools last week to tell them that we needed submission port 587 support in version 3 and that we also need the listserver to have the ability to put the subscribers email address in the footer so that we can identify AOLers who report list email as spam. The guy on the phone was very rude and would not hardly let me explain to him what we needed in the new version and why it is important. I ended up having to send them an email explaining our needs. But I would not hold my breath if you think they are listening to their customers desires or if there is a feature you are waiting on. I own smartermail and smarterstats and after my experience speaking with smartertools I am not impressed with the company. -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of IMail Admin Sent: Sunday, October 30, 2005 1:25 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 yes, but I've been waiting all year for SM 3.0, with no end in site. Ben - Original Message - From: Markus Gufler [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Friday, October 28, 2005 8:02 AM Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Nice to know! Now it's time to set up the new mailserver ;-) Markus -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Franco-Rocha [ Declude ] Sent: Friday, October 28, 2005 3:32 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude with SmarterMail 3.0 The 3.0 version of SmarterMail, yet to be released, will pass authentication information to Declude. For those of you who have been patiently waiting to implement WHITELIST AUTH with SmarterMail, please be advised that Declude will support that functionality with SmarterMail 3.0. David Franco-Rocha Declude Technical / Engineering --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Declude with SmarterMail 3.0
I recently asked a question on one of the public forums regarding why the server identified itself as the primary IP address assigned to the box instead of the IP of the domain sending the email and received the same kind of response. We may be reconsidering our choice of mail servers soon too if this kind of behavior keeps up. Evans Martin Martek.Net -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Dave Beckstrom Sent: Sunday, October 30, 2005 12:15 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 I called smartertools last week to tell them that we needed submission port 587 support in version 3 and that we also need the listserver to have the ability to put the subscribers email address in the footer so that we can identify AOLers who report list email as spam. The guy on the phone was very rude and would not hardly let me explain to him what we needed in the new version and why it is important. I ended up having to send them an email explaining our needs. But I would not hold my breath if you think they are listening to their customers desires or if there is a feature you are waiting on. I own smartermail and smarterstats and after my experience speaking with smartertools I am not impressed with the company. -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of IMail Admin Sent: Sunday, October 30, 2005 1:25 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 yes, but I've been waiting all year for SM 3.0, with no end in site. Ben - Original Message - From: Markus Gufler [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Friday, October 28, 2005 8:02 AM Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Nice to know! Now it's time to set up the new mailserver ;-) Markus -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Franco-Rocha [ Declude ] Sent: Friday, October 28, 2005 3:32 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude with SmarterMail 3.0 The 3.0 version of SmarterMail, yet to be released, will pass authentication information to Declude. For those of you who have been patiently waiting to implement WHITELIST AUTH with SmarterMail, please be advised that Declude will support that functionality with SmarterMail 3.0. David Franco-Rocha Declude Technical / Engineering --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Declude with SmarterMail 3.0
My own initial experience with their technical support was also less than appealing, in fact I was a bit angry about how it was handled. The person really wasn't too interested in helping to allay my concerns, and when I suggested that it would be good to include the capabilities that I was looking for in a future release, the reaction was pretty much that the developers were busy with SmarterStats and would be for some time, and that there wasn't a good way to get my request to the developers and no way to find out whether or not it would be considered no matter what. I chalked this up to this being a small company with a person that handled such requests that didn't like doing support, and possibly developers that didn't care for listening to such things and had set up a wall to separate themselves from it. It's too bad because you can learn a lot from your customers and their real-world experiences that wouldn't otherwise become known to them. I sucked it up and stuck with migrating my hosted E-mail over to SmarterMail despite this bad experience. If IMail's Web interface wasn't so bad, I probably wouldn't have jumped though. FYI, my issue was with their alternative SMTP port support. While you can set port 587 to accept SMTP connections, you cannot restrict it to only SMTP AUTH. I tried multiple other ways to keep this server from accepting non-authenticated E-mail with a mixture of configurations and filtering, but there were shortcomings for everything that caused a workaround to be unrealistic. For instance, I tried blacklisting everything except for authenticated connections, but their blacklisting will whitelist E-mail from any local address, even when forged. I understand that Declude will support WHITELIST AUTH with SmarterMail 3.0, but I have heard nothing about them addressing SMTP AUTH-only on the alternative SMTP port. Hopefully they will fix that before it gets exploited on my server. Matt Evans Martin wrote: I recently asked a question on one of the public forums regarding why the server identified itself as the primary IP address assigned to the box instead of the IP of the domain sending the email and received the same kind of response. We may be reconsidering our choice of mail servers soon too if this kind of behavior keeps up. Evans Martin Martek.Net -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED]] On Behalf Of Dave Beckstrom Sent: Sunday, October 30, 2005 12:15 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 I called smartertools last week to tell them that we needed "submission port 587" support in version 3 and that we also need the listserver to have the ability to put the subscribers email address in the footer so that we can identify AOLers who report list email as spam. The guy on the phone was very rude and would not hardly let me explain to him what we needed in the new version and why it is important. I ended up having to send them an email explaining our needs. But I would not hold my breath if you think they are listening to their customers desires or if there is a feature you are waiting on. I own smartermail and smarterstats and after my experience speaking with smartertools I am not impressed with the company. -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED]] On Behalf Of IMail Admin Sent: Sunday, October 30, 2005 1:25 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 yes, but I've been waiting all year for SM 3.0, with no end in site. Ben - Original Message - From: "Markus Gufler" [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Friday, October 28, 2005 8:02 AM Subject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Nice to know! Now it's time to set up the new mailserver ;-) Markus -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of David Franco-Rocha [ Declude ] Sent: Friday, October 28, 2005 3:32 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude with SmarterMail 3.0 The 3.0 version of SmarterMail, yet to be released, will pass authentication information to Declude. For those of you who have been patiently waiting to implement WHITELIST AUTH with SmarterMail, please be advised that Declude will support that functionality with SmarterMail 3.0. David Franco-Rocha Declude Technical / Engineering --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PRO
RE: [Declude.JunkMail] Declude with SmarterMail 3.0
Matt, SMTP Auth on port 587 is exactly why I called them last week. I recommend that everyone email [EMAIL PROTECTED] requesting support of submission port 587 in version 3.0 of smartermail. The only way its going to happen is if they perceive a huge demand for it. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Sent: Sunday, October 30, 2005 7:56 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0 My own initial experience with their technical support was also less than appealing, in fact I was a bit angry about how it was handled. The person really wasn't too interested in helping to allay my concerns, and when I suggested that it would be good to include the capabilities that I was looking for in a future release, the reaction was pretty much that the developers were busy with SmarterStats and would be for some time, and that there wasn't a good way to get my request to the developers and no way to find out whether or not it would be considered no matter what. I chalked this up to this being a small company with a person that handled such requests that didn't like doing support, and possibly developers that didn't care for listening to such things and had set up a wall to separate themselves from it. It's too bad because you can learn a lot from your customers and their real-world experiences that wouldn't otherwise become known to them. I sucked it up and stuck with migrating my hosted E-mail over to SmarterMail despite this bad experience. If IMail's Web interface wasn't so bad, I probably wouldn't have jumped though. FYI, my issue was with their alternative SMTP port support. While you can set port 587 to accept SMTP connections, you cannot restrict it to only SMTP AUTH. I tried multiple other ways to keep this server from accepting non-authenticated E-mail with a mixture of configurations and filtering, but there were shortcomings for everything that caused a workaround to be unrealistic. For instance, I tried blacklisting everything except for authenticated connections, but their blacklisting will whitelist E-mail from any local address, even when forged. I understand that Declude will support WHITELIST AUTH with SmarterMail 3.0, but I have heard nothing about them addressing SMTP AUTH-only on the alternative SMTP port. Hopefully they will fix that before it gets exploited on my server. Matt Evans Martin wrote: I recently asked a question on one of the public forums regarding why theserver identified itself as the primary IP address assigned to the boxinstead of the IP of the domain sending the email and received the same kindof response. We may be reconsidering our choice of mail servers soon too ifthis kind of behavior keeps up.Evans MartinMartek.Net -Original Message-From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-[EMAIL PROTECTED]] On Behalf Of Dave BeckstromSent: Sunday, October 30, 2005 12:15 PMTo: Declude.JunkMail@declude.comSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0I called smartertools last week to tell them that we needed submissionport587 support in version 3 and that we also need the listserver to havetheability to put the subscribers email address in the footer so that we canidentify AOLers who report list email as spam.The guy on the phone was very rude and would not hardly let me explain tohim what we needed in the new version and why it is important.I ended up having to send them an email explaining our needs. But I wouldnot hold my breath if you think they are listening to their customersdesires or if there is a feature you are waiting on. I own smartermailandsmarterstats and after my experience speaking with smartertools I am notimpressed with the company. -Original Message-From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-[EMAIL PROTECTED]] On Behalf Of IMail AdminSent: Sunday, October 30, 2005 1:25 AMTo: Declude.JunkMail@declude.comSubject: Re: [Declude.JunkMail] Declude with SmarterMail 3.0yes, but I've been waiting all year for SM 3.0, with no end in site.Ben- Original Message -From: Markus Gufler [EMAIL PROTECTED]To: Declude.JunkMail@declude.comSent: Friday, October 28, 2005 8:02 AMSubject: RE: [Declude.JunkMail] Declude with SmarterMail 3.0 Nice to know!Now it's time to set up the new mailserver ;-)Markus -Original Message-From: [EMAIL PROTECTED][mailto:[EMAIL PROTECTED]] On Behalf OfDavid Franco-Rocha [ Declude ]Sent: Friday, October 28, 2005 3:32 PMTo: Declude.JunkMail@declude.comSubject: [Declude.JunkMail] Declude with SmarterMail 3.0The 3.0 version of SmarterMail, yet to be released, will passauthentication information to Declude. For those of you whohave been patiently waiting to implement WHITELIST AUTH withSmarterMail, please be advised that Declude will support thatfunctionality with SmarterMail 3.0.David Franco-RochaDeclude Technical / Engineering---This E-mail came from the Declude.JunkMail mailing
RE: [Declude.JunkMail] Declude with SmarterMail 3.0
Nice to know! Now it's time to set up the new mailserver ;-) Markus -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Franco-Rocha [ Declude ] Sent: Friday, October 28, 2005 3:32 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude with SmarterMail 3.0 The 3.0 version of SmarterMail, yet to be released, will pass authentication information to Declude. For those of you who have been patiently waiting to implement WHITELIST AUTH with SmarterMail, please be advised that Declude will support that functionality with SmarterMail 3.0. David Franco-Rocha Declude Technical / Engineering --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Declude and Smartermail?
Biggest issues is the lack of WHITELIST AUTH. I confirmed last week with SMarterMail that that functionality will be available in the 3.0 version du out later this year. Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dave Beckstrom Sent: Wednesday, August 24, 2005 1:00 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude and Smartermail? I'm looking for some feedback on using declude with smartermail. Is anybody running that combination? How is it working and how is the performance? Have you encountered any problems or shortcomings? Would you recommend Declude to smartermail administrators? --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Declude and Smartermail?
That is a big gaping hole in my opinion. Guess I'll look for another solution as I don't think I can wait for declude to get around to fixing this oversight. Thanks for your feedback. -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Wednesday, August 24, 2005 3:13 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude and Smartermail? Biggest issues is the lack of WHITELIST AUTH. I confirmed last week with SMarterMail that that functionality will be available in the 3.0 version du out later this year. Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dave Beckstrom Sent: Wednesday, August 24, 2005 1:00 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude and Smartermail? I'm looking for some feedback on using declude with smartermail. Is anybody running that combination? How is it working and how is the performance? Have you encountered any problems or shortcomings? Would you recommend Declude to smartermail administrators? --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Declude and SmarterMail?
Uh, it is not a Declude issue but rather SmarterMail does not support it. John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Dave Beckstrom Sent: Wednesday, August 24, 2005 4:18 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude and Smartermail? That is a big gaping hole in my opinion. Guess I'll look for another solution as I don't think I can wait for declude to get around to fixing this oversight. Thanks for your feedback. -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Wednesday, August 24, 2005 3:13 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude and Smartermail? Biggest issues is the lack of WHITELIST AUTH. I confirmed last week with SMarterMail that that functionality will be available in the 3.0 version du out later this year. Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dave Beckstrom Sent: Wednesday, August 24, 2005 1:00 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude and Smartermail? I'm looking for some feedback on using declude with smartermail. Is anybody running that combination? How is it working and how is the performance? Have you encountered any problems or shortcomings? Would you recommend Declude to smartermail administrators? --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Declude and Smartermail?
This is not an oversight in Declude as the functionality is there in imail but in SmarterMail not passing the auth info to Declude. There is nothing Declude can do until SmarterMail supplies the data to Declude. Declude and SmarterMail have both stated it will be available with SmarterMail 3.x Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dave Beckstrom Sent: Wednesday, August 24, 2005 4:18 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude and Smartermail? That is a big gaping hole in my opinion. Guess I'll look for another solution as I don't think I can wait for declude to get around to fixing this oversight. Thanks for your feedback. -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Wednesday, August 24, 2005 3:13 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude and Smartermail? Biggest issues is the lack of WHITELIST AUTH. I confirmed last week with SMarterMail that that functionality will be available in the 3.0 version du out later this year. Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dave Beckstrom Sent: Wednesday, August 24, 2005 1:00 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude and Smartermail? I'm looking for some feedback on using declude with smartermail. Is anybody running that combination? How is it working and how is the performance? Have you encountered any problems or shortcomings? Would you recommend Declude to smartermail administrators? --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Declude and Smartermail?
I think you have this backwards: the hang-up here isn't Declude, it's SmarterMail. I'm very interested in SmarterMail myself, but I'm not even going to try a trial until they add the AUTH feature. Ben BC Web - Original Message - From: Dave Beckstrom [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Wednesday, August 24, 2005 4:18 PM Subject: RE: [Declude.JunkMail] Declude and Smartermail? That is a big gaping hole in my opinion. Guess I'll look for another solution as I don't think I can wait for declude to get around to fixing this oversight. Thanks for your feedback. -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Wednesday, August 24, 2005 3:13 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude and Smartermail? Biggest issues is the lack of WHITELIST AUTH. I confirmed last week with SMarterMail that that functionality will be available in the 3.0 version du out later this year. Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dave Beckstrom Sent: Wednesday, August 24, 2005 1:00 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude and Smartermail? I'm looking for some feedback on using declude with smartermail. Is anybody running that combination? How is it working and how is the performance? Have you encountered any problems or shortcomings? Would you recommend Declude to smartermail administrators? --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Declude and Smartermail?
This is not a Declude issue, but a SmarterMail issue. John T eServices For You -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Dave Beckstrom Sent: Wednesday, August 24, 2005 4:18 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude and Smartermail? That is a big gaping hole in my opinion. Guess I'll look for another solution as I don't think I can wait for declude to get around to fixing this oversight. Thanks for your feedback. -Original Message- From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- [EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Wednesday, August 24, 2005 3:13 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Declude and Smartermail? Biggest issues is the lack of WHITELIST AUTH. I confirmed last week with SMarterMail that that functionality will be available in the 3.0 version du out later this year. Kevin Bilbee -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dave Beckstrom Sent: Wednesday, August 24, 2005 1:00 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude and Smartermail? I'm looking for some feedback on using declude with smartermail. Is anybody running that combination? How is it working and how is the performance? Have you encountered any problems or shortcomings? Would you recommend Declude to smartermail administrators? --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
re: [Declude.JunkMail] Declude and Smartermail?
I've been using Declude with SmarterMail for about six weeks. I'm generally pleased with the results except for some minor problems. Two problems that I've run into that I can't seem to get resolution from Declude support are: 1. When certain spams are sent to multiple addresses on the server, only one EML file is generated. This sets up an error where Declude detects the spam, tries to move it to the hold directory, but since there are multiple instances, the next person in the BCC still gets the spam because Declude has already moved the original EML file and thinks it is gone. 2. There are occurrances where the blacklist tests done by Declude (basically anything that needs a DNS lookup) fail, yet the same message is caught by the same blacklists tests done by SmarterMail. Overall though, Declude is definitely blocking more spam than SmarterMail would do alone. Gary Steiner Original Message From: Dave Beckstrom [EMAIL PROTECTED] Sent: Wednesday, August 24, 2005 4:00 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude and Smartermail? I'm looking for some feedback on using declude with smartermail. Is anybody running that combination? How is it working and how is the performance? Have you encountered any problems or shortcomings? Would you recommend Declude to smartermail administrators? --- [This E-mail scanned for viruses by Declude Virus] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Declude and SmarterMail
Peter, Contact me off list re trial for Declude/SmarterMail. Barry From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mailing Lists Sent: Monday, February 07, 2005 7:37 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Declude and SmarterMail Is anyone using Declude and SmarterMail? Can you share your experience? We need to migrate off from Imail to SM and were waiting for SM support in Declude and wanted to test drive them before we made the move. Since there is no trial for Declude for SM I wanted to get some feedback from customers. Anythoughts would be appreciated. Thanks Peter
RE: [Declude.JunkMail] Declude and Smartermail
Title: Declude and Smartermail Does anyone actually have a production Smarter Mail/Declude server in use? We have a production SmarterMail serverhosting 27 siteswith 1800+ users. SmarterMail replaced IMail here on December 14, 2004. SmarterMail performance has been very good. We tested Declude with SmarterMail and identified some issues, so we are awaitingthe next release of Declude before deploying it on the production SmarterMail server.
Re: [Declude.JunkMail] Declude and Smartermail
Harry Palmer wrote: Does anyone actually have a production Smarter Mail/Declude server in use? We have a production SmarterMail server hosting 27 sites with 1800+ users. SmarterMail replaced IMail here on December 14, 2004. SmarterMail performance has been very good. We tested Declude with SmarterMail and identified some issues, so we are awaiting the next release of Declude before deploying it on the production SmarterMail server. Can I ask... (if you can't say it's ok)... does it hook in directly to SmarterMail and can do all the actions just like with IMail? Or is it an exe that runs when mail comes in and all it can do is delete mail? I'm using a scanner now that does ClamAV + SpamAssassin but all that can do really is delete mail .. nothing fancy. -Josh --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Declude and Smartermail
Can I ask... (if you can't say it's ok)... does it hook in directly to SmarterMail and can do all the actions just like with IMail? Or is it an exe that runs when mail comes in and all it can do is delete mail? I'm using a scanner now that does ClamAV + SpamAssassin but all that can do really is delete mail .. nothing fancy. This is a good question. I guess what we would all like to know is, does Declude Junkmail work the same way with SmarterMail as it did/does with Imail. Can we use the same filters, tests, etc? Sharyn We are the worldwide producer and marketer of the award winning Cruzan Single Barrel Rum, judged Best in the World at the annual San Francisco Wine and Spirits Championships. For more information, please click (go to) htmla href=http://www.cruzanrums.com;www.cruzanrums.com/a/html --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Declude and Smartermail
There should be NO production Declude/SmarterMail installations as we are still in Beta mode and we are not recommending anyone goes into full production until we have completely tested the software. We are carefully rolling out this beta version to avoid greater complications later on. Currently the software works almost identically in SmarterMail as in IMail except for the following Actions: MAILBOX - This uses an IMail specific function and the ROUTETO can be used instead. BOUNCEONLYIFYOUMUST - Not available now but we are looking into this. All customers who have registered for the beta will be contacted as their name comes to the top of the list or their operating system and configuration meets our testing needs. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joshua Levitsky Sent: Wednesday, December 29, 2004 11:43 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude and Smartermail Harry Palmer wrote: Does anyone actually have a production Smarter Mail/Declude server in use? We have a production SmarterMail server hosting 27 sites with 1800+ users. SmarterMail replaced IMail here on December 14, 2004. SmarterMail performance has been very good. We tested Declude with SmarterMail and identified some issues, so we are awaiting the next release of Declude before deploying it on the production SmarterMail server. Can I ask... (if you can't say it's ok)... does it hook in directly to SmarterMail and can do all the actions just like with IMail? Or is it an exe that runs when mail comes in and all it can do is delete mail? I'm using a scanner now that does ClamAV + SpamAssassin but all that can do really is delete mail .. nothing fancy. -Josh --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Declude and Smartermail
Where is the beta download, it seems like it was removed last week from download section. We signed up for beta testing, though SM and Declude didnt work at all for us. According to Scott it was a known issue and new version was to be uploaded that day. Am I missing something, I am really anxious to see if this works out for us? Peter - Original Message - From: [EMAIL PROTECTED] [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Wednesday, December 29, 2004 12:00 PM Subject: RE: [Declude.JunkMail] Declude and Smartermail There should be NO production Declude/SmarterMail installations as we are still in Beta mode and we are not recommending anyone goes into full production until we have completely tested the software. We are carefully rolling out this beta version to avoid greater complications later on. Currently the software works almost identically in SmarterMail as in IMail except for the following Actions: MAILBOX - This uses an IMail specific function and the ROUTETO can be used instead. BOUNCEONLYIFYOUMUST - Not available now but we are looking into this. All customers who have registered for the beta will be contacted as their name comes to the top of the list or their operating system and configuration meets our testing needs. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joshua Levitsky Sent: Wednesday, December 29, 2004 11:43 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude and Smartermail Harry Palmer wrote: Does anyone actually have a production Smarter Mail/Declude server in use? We have a production SmarterMail server hosting 27 sites with 1800+ users. SmarterMail replaced IMail here on December 14, 2004. SmarterMail performance has been very good. We tested Declude with SmarterMail and identified some issues, so we are awaiting the next release of Declude before deploying it on the production SmarterMail server. Can I ask... (if you can't say it's ok)... does it hook in directly to SmarterMail and can do all the actions just like with IMail? Or is it an exe that runs when mail comes in and all it can do is delete mail? I'm using a scanner now that does ClamAV + SpamAssassin but all that can do really is delete mail .. nothing fancy. -Josh --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Declude and Smartermail
As I posted before Christmas: Beta Trial Installs Issue - The availability of the Beta Trial software for Declude and SmarterMail. We specified clearly in our email to all customers, posted on the Home page of our web site and at the point of download the only permissible manner in which we would accept participants for this important process. Declude Beta Release for SmarterMail - For those of you who wish to try the Beta version of Declude for SmarterMail please email [EMAIL PROTECTED] with your name, organization, email address, email system host name, operating system and telephone number and we will contact you. No keys will be issued in the short term without going through this process. Resolution - We are now restricting all downloads to those who follow the request procedures ___ The issue still remains that customers did not follow the procedures so we are emailing customers direct with the exe files necessary to install the beta software. The exe is being updated each time we resolve an issue and it is more appropriate to manage the process in this way. I hope this clarifies the position. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mailing Lists Sent: Wednesday, December 29, 2004 12:16 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude and Smartermail Where is the beta download, it seems like it was removed last week from download section. We signed up for beta testing, though SM and Declude didnt work at all for us. According to Scott it was a known issue and new version was to be uploaded that day. Am I missing something, I am really anxious to see if this works out for us? Peter - Original Message - From: [EMAIL PROTECTED] [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Wednesday, December 29, 2004 12:00 PM Subject: RE: [Declude.JunkMail] Declude and Smartermail There should be NO production Declude/SmarterMail installations as we are still in Beta mode and we are not recommending anyone goes into full production until we have completely tested the software. We are carefully rolling out this beta version to avoid greater complications later on. Currently the software works almost identically in SmarterMail as in IMail except for the following Actions: MAILBOX - This uses an IMail specific function and the ROUTETO can be used instead. BOUNCEONLYIFYOUMUST - Not available now but we are looking into this. All customers who have registered for the beta will be contacted as their name comes to the top of the list or their operating system and configuration meets our testing needs. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joshua Levitsky Sent: Wednesday, December 29, 2004 11:43 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude and Smartermail Harry Palmer wrote: Does anyone actually have a production Smarter Mail/Declude server in use? We have a production SmarterMail server hosting 27 sites with 1800+ users. SmarterMail replaced IMail here on December 14, 2004. SmarterMail performance has been very good. We tested Declude with SmarterMail and identified some issues, so we are awaiting the next release of Declude before deploying it on the production SmarterMail server. Can I ask... (if you can't say it's ok)... does it hook in directly to SmarterMail and can do all the actions just like with IMail? Or is it an exe that runs when mail comes in and all it can do is delete mail? I'm using a scanner now that does ClamAV + SpamAssassin but all that can do really is delete mail .. nothing fancy. -Josh --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Declude and Smartermail
Barry, I did request a beta and you personally actually gave me the codes ): I wont post them here for obvious purposes. I then filed a bug, actually Declude/SM didnt work at all on our lab server - tkt number is IGG-76544 opened on 12/20 On 12/23 tkt was updated by Declude, saying that there was an issue with 2.0b that could cause the problem I had posted in tkt, On 12/27 I asked ifa new executable had been uploaded, and was told no. I hope this clarifies that I did indeed read the pre-Xmas post and did indeed follow those instructions. I think there may be a communications problem within Declude (compare the tkt to this post): Peter - Original Message - From: "[EMAIL PROTECTED]" [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Wednesday, December 29, 2004 12:44 PM Subject: RE: [Declude.JunkMail] Declude and Smartermail As I posted before Christmas: Beta Trial Installs Issue - The availability of the Beta Trial software for Declude and SmarterMail. We specified clearly in our email to all customers, posted on the Home page of our web site and at the point of download the only permissible manner in which we would accept participants for this important process. "Declude Beta Release for SmarterMail - For those of you who wish to try the Beta version of Declude for SmarterMail please email [EMAIL PROTECTED] with your name, organization, email address, email system host name, operating system and telephone number and we will contact you. No keys will be issued in the short term without going through this process." Resolution - We are now restricting all downloads to those who follow the request procedures ___ The issue still remains that customers did not follow the procedures so we are emailing customers direct with the exe files necessary to install the beta software. The exe is being updated each time we resolve an issue and it is more appropriate to manage the process in this way. I hope this clarifies the position. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mailing Lists Sent: Wednesday, December 29, 2004 12:16 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude and Smartermail Where is the beta download, it seems like it was removed last week from download section. We signed up for beta testing, though SM and Declude didnt work at all for us. According to Scott it was a known issue and new version was to be uploaded that day. Am I missing something, I am really anxious to see if this works out for us? Peter - Original Message - From: "[EMAIL PROTECTED]" [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Wednesday, December 29, 2004 12:00 PM Subject: RE: [Declude.JunkMail] Declude and Smartermail There should be NO production Declude/SmarterMail installations as we are still in Beta mode and we are not recommending anyone goes into full production until we have completely tested the software. We are carefully rolling out this beta version to avoid greater complications later on. Currently the software works almost identically in SmarterMail as in IMail except for the following Actions: MAILBOX - This uses an IMail specific function and the ROUTETO can be used instead. BOUNCEONLYIFYOUMUST - Not available now but we are looking into this. All customers who have registered for the beta will be contacted as their name comes to the top of the list or their operating system and configuration meets our testing needs. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joshua Levitsky Sent: Wednesday, December 29, 2004 11:43 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude and Smartermail Harry Palmer wrote: Does anyone actually have a production Smarter Mail/Declude server in use? We have a production SmarterMail server hosting 27 sites with 1800+ users. SmarterMail replaced IMail here on December 14, 2004. SmarterMail performance has been very good. We tested Declude with SmarterMail and identified some issues, so we are awaiting the next release of Declude before deploying it on the production SmarterMail server. Can I ask... (if you can't say it's ok)... does it hook in directly to SmarterMail and can do all the actions just like with IMail? Or is it an exe that runs when mail comes in and all it can do is delete mail? I'm using a scanner now that does ClamAV + SpamAssassin but all that can do really is delete mail .. nothing fancy. -Josh --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E
Re: [Declude.JunkMail] Declude and Smartermail
I think we should all expect a little slower resolution to issues with a beta product over the holidays...people do want to spend time with families after all... grin Darin. - Original Message - From: Mailing Lists To: Declude.JunkMail@declude.com Sent: Wednesday, December 29, 2004 1:05 PM Subject: Re: [Declude.JunkMail] Declude and Smartermail Barry, I did request a beta and you personally actually gave me the codes ): I wont post them here for obvious purposes. I then filed a bug, actually Declude/SM didnt work at all on our lab server - tkt number is IGG-76544 opened on 12/20 On 12/23 tkt was updated by Declude, saying that there was an issue with 2.0b that could cause the problem I had posted in tkt, On 12/27 I asked ifa new executable had been uploaded, and was told no. I hope this clarifies that I did indeed read the pre-Xmas post and did indeed follow those instructions. I think there may be a communications problem within Declude (compare the tkt to this post): Peter - Original Message - From: "[EMAIL PROTECTED]" [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Wednesday, December 29, 2004 12:44 PM Subject: RE: [Declude.JunkMail] Declude and Smartermail As I posted before Christmas: Beta Trial Installs Issue - The availability of the Beta Trial software for Declude and SmarterMail. We specified clearly in our email to all customers, posted on the Home page of our web site and at the point of download the only permissible manner in which we would accept participants for this important process. "Declude Beta Release for SmarterMail - For those of you who wish to try the Beta version of Declude for SmarterMail please email [EMAIL PROTECTED] with your name, organization, email address, email system host name, operating system and telephone number and we will contact you. No keys will be issued in the short term without going through this process." Resolution - We are now restricting all downloads to those who follow the request procedures ___ The issue still remains that customers did not follow the procedures so we are emailing customers direct with the exe files necessary to install the beta software. The exe is being updated each time we resolve an issue and it is more appropriate to manage the process in this way. I hope this clarifies the position. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mailing Lists Sent: Wednesday, December 29, 2004 12:16 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude and Smartermail Where is the beta download, it seems like it was removed last week from download section. We signed up for beta testing, though SM and Declude didnt work at all for us. According to Scott it was a known issue and new version was to be uploaded that day. Am I missing something, I am really anxious to see if this works out for us? Peter - Original Message - From: "[EMAIL PROTECTED]" [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Wednesday, December 29, 2004 12:00 PM Subject: RE: [Declude.JunkMail] Declude and Smartermail There should be NO production Declude/SmarterMail installations as we are still in Beta mode and we are not recommending anyone goes into full production until we have completely tested the software. We are carefully rolling out this beta version to avoid greater complications later on. Currently the software works almost identically in SmarterMail as in IMail except for the following Actions: MAILBOX - This uses an IMail specific function and the ROUTETO can be used instead. BOUNCEONLYIFYOUMUST - Not available now but we are looking into this. All customers who have registered for the beta will be contacted as their name comes to the top of the list or their operating system and configuration meets our testing needs. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joshua Levitsky Sent: Wednesday, December 29, 2004 11:43 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude and Smartermail Harry Palmer wrote: Does anyone actually have a production Smarter Mail/Declude server in use? We have a production SmarterMail server hosting 27 sites with 1800+ users. SmarterMail replaced IMail here on December 14, 2004. SmarterMail performance has been very good. We tested Declude with SmarterMail and identified some issues, so we are awaiting the next release of Declude before deploying it on the production SmarterMail server. Can I ask... (if you can't say it's ok)... does it hook in directly to SmarterMail and can do all the actions just like with IMail? Or is it an exe that runs when mail comes in and all it can do is delete mail? I'm using a scanner now that does ClamAV + SpamAssassin but all that can do really is
Re: [Declude.JunkMail] Declude and Smartermail
Hey I am not complaining, I was just stating that I had indeed followed procedures ): - Original Message - From: Darin Cox To: Declude.JunkMail@declude.com Sent: Wednesday, December 29, 2004 1:20 PM Subject: Re: [Declude.JunkMail] Declude and Smartermail I think we should all expect a little slower resolution to issues with a beta product over the holidays...people do want to spend time with families after all... grin Darin. - Original Message - From: Mailing Lists To: Declude.JunkMail@declude.com Sent: Wednesday, December 29, 2004 1:05 PM Subject: Re: [Declude.JunkMail] Declude and Smartermail Barry, I did request a beta and you personally actually gave me the codes ): I wont post them here for obvious purposes. I then filed a bug, actually Declude/SM didnt work at all on our lab server - tkt number is IGG-76544 opened on 12/20 On 12/23 tkt was updated by Declude, saying that there was an issue with 2.0b that could cause the problem I had posted in tkt, On 12/27 I asked ifa new executable had been uploaded, and was told no. I hope this clarifies that I did indeed read the pre-Xmas post and did indeed follow those instructions. I think there may be a communications problem within Declude (compare the tkt to this post): Peter - Original Message - From: "[EMAIL PROTECTED]" [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Wednesday, December 29, 2004 12:44 PM Subject: RE: [Declude.JunkMail] Declude and Smartermail As I posted before Christmas: Beta Trial Installs Issue - The availability of the Beta Trial software for Declude and SmarterMail. We specified clearly in our email to all customers, posted on the Home page of our web site and at the point of download the only permissible manner in which we would accept participants for this important process. "Declude Beta Release for SmarterMail - For those of you who wish to try the Beta version of Declude for SmarterMail please email [EMAIL PROTECTED] with your name, organization, email address, email system host name, operating system and telephone number and we will contact you. No keys will be issued in the short term without going through this process." Resolution - We are now restricting all downloads to those who follow the request procedures ___ The issue still remains that customers did not follow the procedures so we are emailing customers direct with the exe files necessary to install the beta software. The exe is being updated each time we resolve an issue and it is more appropriate to manage the process in this way. I hope this clarifies the position. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mailing Lists Sent: Wednesday, December 29, 2004 12:16 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude and Smartermail Where is the beta download, it seems like it was removed last week from download section. We signed up for beta testing, though SM and Declude didnt work at all for us. According to Scott it was a known issue and new version was to be uploaded that day. Am I missing something, I am really anxious to see if this works out for us? Peter - Original Message - From: "[EMAIL PROTECTED]" [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Wednesday, December 29, 2004 12:00 PM Subject: RE: [Declude.JunkMail] Declude and Smartermail There should be NO production Declude/SmarterMail installations as we are still in Beta mode and we are not recommending anyone goes into full production until we have completely tested the software. We are carefully rolling out this beta version to avoid greater complications later on. Currently the software works almost identically in SmarterMail as in IMail except for the following Actions: MAILBOX - This uses an IMail specific function and the ROUTETO can be used instead. BOUNCEONLYIFYOUMUST - Not available now but we are looking into this. All customers who have registered for the beta will be contacted as their name comes to the top of the list or their operating system and configuration meets our testing needs. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joshua Levitsky Sent: Wednesday, December 29, 2004 11:43 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Declude and Smartermail Harry Palmer wrote: Does anyone actually have a production Smarter Mail/Declude server in use? We have a production SmarterMail server hosting 27 sites with 1800+ users. SmarterMail replaced IMail here on December 14, 2004. SmarterMail per
Re: [Declude.JunkMail] Declude on SmarterMail
Sent this previous email a couple of days back but since it is a beta I guess email support is not supported. FYI, we have no record of any support requests from you. So declude team, app does not work yet on SmarterMail. It does, but apparently not on your server. :) No logs generated, so looks like declude is not being called - and in SM protocol settings it is set to call declude d:\SmarterMail\Declude.exe %filepath But no mail gets delivered, it goes into a new folder called spool/proc which did not exist before so I guess this is a declude thing. But mail just sits there. So disabled Declude and mail is delivered again. If you send this information to [EMAIL PROTECTED], we can assist you with it. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. This outgoing message is guaranteed to be authentic by Message Level users. Guarantee the authenticity of your email @ http://www.messagelevel.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Declude on SmarterMail
Scott, you should have a record because I even have a tkt # - it is IGG-76544 dated 12/20/04. I got the autoresponse but thats it. FYI, tried this on 2 dev servers with same results (I renamed host name of the second server when it did not work on first), both with the same executable so maybe that is where problem is (i.e. declude installer). Peter - Original Message - From: R. Scott Perry [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Thursday, December 23, 2004 7:06 AM Subject: Re: [Declude.JunkMail] Declude on SmarterMail Sent this previous email a couple of days back but since it is a beta I guess email support is not supported. FYI, we have no record of any support requests from you. So declude team, app does not work yet on SmarterMail. It does, but apparently not on your server. :) No logs generated, so looks like declude is not being called - and in SM protocol settings it is set to call declude d:\SmarterMail\Declude.exe %filepath But no mail gets delivered, it goes into a new folder called spool/proc which did not exist before so I guess this is a declude thing. But mail just sits there. So disabled Declude and mail is delivered again. If you send this information to [EMAIL PROTECTED], we can assist you with it. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. This outgoing message is guaranteed to be authentic by Message Level users. Guarantee the authenticity of your email @ http://www.messagelevel.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
