Re: [Elecraft] KX3 Utility problem: serial port is closed
I use a powered hub with my K3S, no problems. I haven't tried it with an unpowered one. Granted, maybe the KX3 is different... -Original Message- From: elecraft-boun...@mailman.qth.net [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Hank Sent: Monday, April 15, 2019 8:10 AM To: Raymond Sills; Elecraft@mailman.qth.net Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed Ray... I did not realize that!� I did RTFM - I promise.� I guessed I missed that one. It has worked under the 1st configuration ever since I bought the KX3.� One day it changed - I was blaming a Windows update. My K3s is connected to a USB hub external to my desktop PC and works OK - Of course, the K3s is a USB device. Mystery solved!! Hank K4HYJ -Original Message- From: "Raymond Sills" To: h...@optilink.us Date: 04/15/19 08:22 Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed Hi Hank: It's always been the case when using the Elecraft Utility, that you need to connect the rig directly to your computer, using the Elecraft cable with no other devices in line. �That's why you succeeded with case 3. :) 73 de Ray K2ULR KX3 #211 -Original Message- From: HB To: Nr4c ; Andy McMullin Cc: Elecraft list Sent: Sun, Apr 14, 2019 10:17 pm Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed Okay�some weirdness, but I can get the software to work.� Here is what I have done (some help from you guys, some help from the IT guys where I work, and the internet).� It's a little complex� Configuration 1: My laptop is connected via USB to a PK-232SC+ which has a 2 port USB hub built in - my KXUSB is plugged in there.� Under this configuration, no joy with the KX3 Utility recognizing the COM port. Configuration 2: My laptop is connected to the KX3 directly via USB port.� Under this configuration, no joy with the KX3 Utility recognizing the COM port. Configuration 3: My laptop is connected to the KX3 directly via USB port.� Under COM port settings for the KX3USB connected port,� I changed the latency timer to 8 ms from 16 ms.� Under this configuration, the KX3 Utility recognizes the COM port every time. Returning to configuration one with the lower latency timer setting does not allow the KX3 utility to see the com port, so no joy there. BUT - it's a weird BUT - If I connect the KXUSB directly to the laptop, open the utility and connect, disconnect the KX3USB from the laptop and connect it to the hub built in to the PK-232sc+, it works as long as I don't exit the KX3 utility software.� I can even close the serial port in the software, BUT as long as I don't exit the software, I can reopen the serial port and it works fine.� I can close the port and use other software that needs the KXUSB as long as I don't exit the KX3 utility program (just leave it minimized) it works when I need it. How crazy is that?� Any gurus figure that one out?? Hank K4HYJ From: Nr4c Sent: Sunday, April 14, 2019 3:31 PM To: Andy McMullin Cc: Elecraft list Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed On the FTDI site there is a removal tool. Use it to wipe away com port drivers. Then re-install the FTDI drivers for your KUSB or KXUSB cable. Good luck! Sent from my iPhone ...nr4c. bill > On Apr 14, 2019, at 2:38 PM, Andy McMullin via Elecraft > wrote: > > Can I just add that at the stage that says reboot, you should really shut > down the machine, wait a bit, then > Restart. Sometimes a USB port is not physically but just logically reset by a > reboot. > > I hope this helps > > Regards > Andy, G8TQH > > Sent from my iPhone > >> On 14 Apr 2019, at 18:17, Tom wrote: >> >> Hi, >> Sometimes driver software can be a pain... >> Try this. >> 1) Open the device manager and select the comport by right clicking on it. >> 2) Check the box to delete the driver software and uninstall. >> 3) Unplug the USB cable. >> 4) Reboot >> 5) Next run the FTDI driver installation.� When prompted or when complete, >> plug the USB cable back in. >> Sometimes, windows will keep reinstalling the same driver if the files have >> not been deleted. >> 73 Tom >> va2fsq.com >> >> >> -Original Message----- >> From: elecraft-boun...@mailman.qth.net On >> Behalf Of HB >> Sent: April 14, 2019 12:47 PM >> To: donw...@embarqmail.com; 'Dick Dievendorff' >> Cc: 'Elecraft list' >> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed >> >> I have done all of those things and no change.� As I said every other piece >> of software that needs the KXUSB grabs it and uses it fine - just not the >> utility software. >> >> There is something to the driv
Re: [Elecraft] KX3 Utility problem: serial port is closed
I can, and almost always do, use the K3/P3/KX3 utilities through a hub to my Elecraft USB <--> RS232 cable or K3 upgraded internal equivalent from my Mac. The connection between the two USB <--> RS232 connections persist over shutting down and moving the computer. What is going on with Windows USB support? 73 Bill AE6JV On 4/15/19 at 8:10 AM, h...@optilink.us (Hank) wrote: It's always been the case when using the Elecraft Utility, that you need to connect the rig directly to your computer, using the Elecraft cable with no other devices in line. That's why you succeeded with case 3. - Bill Frantz| The first thing you need when | Periwinkle (408)356-8506 | using a perimeter defense is a | 16345 Englewood Ave www.pwpconsult.com | perimeter. | Los Gatos, CA 95032 __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
Ray... I did not realize that! I did RTFM - I promise. I guessed I missed that one. It has worked under the 1st configuration ever since I bought the KX3. One day it changed - I was blaming a Windows update. My K3s is connected to a USB hub external to my desktop PC and works OK - Of course, the K3s is a USB device. Mystery solved!! Hank K4HYJ -Original Message- From: "Raymond Sills" To: h...@optilink.us Date: 04/15/19 08:22 Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed Hi Hank: It's always been the case when using the Elecraft Utility, that you need to connect the rig directly to your computer, using the Elecraft cable with no other devices in line. That's why you succeeded with case 3. :) 73 de Ray K2ULR KX3 #211 -Original Message- From: HB To: Nr4c ; Andy McMullin Cc: Elecraft list Sent: Sun, Apr 14, 2019 10:17 pm Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed Okay…some weirdness, but I can get the software to work. Here is what I have done (some help from you guys, some help from the IT guys where I work, and the internet). It's a little complex… Configuration 1: My laptop is connected via USB to a PK-232SC+ which has a 2 port USB hub built in - my KXUSB is plugged in there. Under this configuration, no joy with the KX3 Utility recognizing the COM port. Configuration 2: My laptop is connected to the KX3 directly via USB port. Under this configuration, no joy with the KX3 Utility recognizing the COM port. Configuration 3: My laptop is connected to the KX3 directly via USB port. Under COM port settings for the KX3USB connected port, I changed the latency timer to 8 ms from 16 ms. Under this configuration, the KX3 Utility recognizes the COM port every time. Returning to configuration one with the lower latency timer setting does not allow the KX3 utility to see the com port, so no joy there. BUT - it's a weird BUT - If I connect the KXUSB directly to the laptop, open the utility and connect, disconnect the KX3USB from the laptop and connect it to the hub built in to the PK-232sc+, it works as long as I don't exit the KX3 utility software. I can even close the serial port in the software, BUT as long as I don't exit the software, I can reopen the serial port and it works fine. I can close the port and use other software that needs the KXUSB as long as I don't exit the KX3 utility program (just leave it minimized) it works when I need it. How crazy is that? Any gurus figure that one out?? Hank K4HYJ From: Nr4c Sent: Sunday, April 14, 2019 3:31 PM To: Andy McMullin Cc: Elecraft list Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed On the FTDI site there is a removal tool. Use it to wipe away com port drivers. Then re-install the FTDI drivers for your KUSB or KXUSB cable. Good luck! Sent from my iPhone ...nr4c. bill > On Apr 14, 2019, at 2:38 PM, Andy McMullin via Elecraft > wrote: > > Can I just add that at the stage that says reboot, you should really shut > down the machine, wait a bit, then > Restart. Sometimes a USB port is not physically but just logically reset by a > reboot. > > I hope this helps > > Regards > Andy, G8TQH > > Sent from my iPhone > >> On 14 Apr 2019, at 18:17, Tom wrote: >> >> Hi, >> Sometimes driver software can be a pain... >> Try this. >> 1) Open the device manager and select the comport by right clicking on it. >> 2) Check the box to delete the driver software and uninstall. >> 3) Unplug the USB cable. >> 4) Reboot >> 5) Next run the FTDI driver installation. When prompted or when complete, >> plug the USB cable back in. >> Sometimes, windows will keep reinstalling the same driver if the files have >> not been deleted. >> 73 Tom >> va2fsq.com >> >> >> -Original Message- >> From: elecraft-boun...@mailman.qth.net On >> Behalf Of HB >> Sent: April 14, 2019 12:47 PM >> To: donw...@embarqmail.com; 'Dick Dievendorff' >> Cc: 'Elecraft list' >> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed >> >> I have done all of those things and no change. As I said every other piece >> of software that needs the KXUSB grabs it and uses it fine - just not the >> utility software. >> >> There is something to the driver installation - it shows as incomplete, but >> reinstalling the FTDI drivers from the FTDI website still does not fix the >> problem. There is still an event message saying that the installation did >> not complete. >> >> I realizer this is not an Elecraft issue, I'm just looking for help. >> >> Hank >> K4HYJ >> >> From: Don Wilhelm >
Re: [Elecraft] KX3 Utility problem: serial port is closed
Do you have a desktop virus? A major cause of what you are experiencing.? Bill 920-421-1172 From: elecraft-boun...@mailman.qth.net on behalf of HB Sent: Sunday, April 14, 2019 9:17:13 PM To: Nr4c; Andy McMullin Cc: Elecraft list Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed Okay…some weirdness, but I can get the software to work. Here is what I have done (some help from you guys, some help from the IT guys where I work, and the internet). It’s a little complex… Configuration 1: My laptop is connected via USB to a PK-232SC+ which has a 2 port USB hub built in – my KXUSB is plugged in there. Under this configuration, no joy with the KX3 Utility recognizing the COM port. Configuration 2: My laptop is connected to the KX3 directly via USB port. Under this configuration, no joy with the KX3 Utility recognizing the COM port. Configuration 3: My laptop is connected to the KX3 directly via USB port. Under COM port settings for the KX3USB connected port, I changed the latency timer to 8 ms from 16 ms. Under this configuration, the KX3 Utility recognizes the COM port every time. Returning to configuration one with the lower latency timer setting does not allow the KX3 utility to see the com port, so no joy there. BUT – it’s a weird BUT – If I connect the KXUSB directly to the laptop, open the utility and connect, disconnect the KX3USB from the laptop and connect it to the hub built in to the PK-232sc+, it works as long as I don’t exit the KX3 utility software. I can even close the serial port in the software, BUT as long as I don’t exit the software, I can reopen the serial port and it works fine. I can close the port and use other software that needs the KXUSB as long as I don’t exit the KX3 utility program (just leave it minimized) it works when I need it. How crazy is that? Any gurus figure that one out?? Hank K4HYJ From: Nr4c Sent: Sunday, April 14, 2019 3:31 PM To: Andy McMullin Cc: Elecraft list Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed On the FTDI site there is a removal tool. Use it to wipe away com port drivers. Then re-install the FTDI drivers for your KUSB or KXUSB cable. Good luck! Sent from my iPhone ...nr4c. bill > On Apr 14, 2019, at 2:38 PM, Andy McMullin via Elecraft > wrote: > > Can I just add that at the stage that says reboot, you should really shut > down the machine, wait a bit, then > Restart. Sometimes a USB port is not physically but just logically reset by a > reboot. > > I hope this helps > > Regards > Andy, G8TQH > > Sent from my iPhone > >> On 14 Apr 2019, at 18:17, Tom wrote: >> >> Hi, >> Sometimes driver software can be a pain... >> Try this. >> 1) Open the device manager and select the comport by right clicking on it. >> 2) Check the box to delete the driver software and uninstall. >> 3) Unplug the USB cable. >> 4) Reboot >> 5) Next run the FTDI driver installation. When prompted or when complete, >> plug the USB cable back in. >> Sometimes, windows will keep reinstalling the same driver if the files have >> not been deleted. >> 73 Tom >> va2fsq.com >> >> >> -Original Message- >> From: elecraft-boun...@mailman.qth.net On >> Behalf Of HB >> Sent: April 14, 2019 12:47 PM >> To: donw...@embarqmail.com; 'Dick Dievendorff' >> Cc: 'Elecraft list' >> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed >> >> I have done all of those things and no change. As I said every other piece >> of software that needs the KXUSB grabs it and uses it fine – just not the >> utility software. >> >> There is something to the driver installation – it shows as incomplete, but >> reinstalling the FTDI drivers from the FTDI website still does not fix the >> problem. There is still an event message saying that the installation did >> not complete. >> >> I realizer this is not an Elecraft issue, I’m just looking for help. >> >> Hank >> K4HYJ >> >> From: Don Wilhelm >> Sent: Sunday, April 14, 2019 11:09 AM >> To: h...@optilink.us; 'Dick Dievendorff' >> Cc: 'Elecraft list' >> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed >> >> Hank, >> >> Installing KX3 Utility will do nothing for changing what your computer does >> about COM Ports vs USB port assignment. It is now apparent that your >> computer is not properly recognizing the FTDI USB to Serial adapter. >> >> Download and install the FTDI drivers from the FTDI website. >> What you are trying to deal with is an FTDI USB to Seri
Re: [Elecraft] KX3 Utility problem: serial port is closed
Okay…some weirdness, but I can get the software to work. Here is what I have done (some help from you guys, some help from the IT guys where I work, and the internet). It’s a little complex… Configuration 1: My laptop is connected via USB to a PK-232SC+ which has a 2 port USB hub built in – my KXUSB is plugged in there. Under this configuration, no joy with the KX3 Utility recognizing the COM port. Configuration 2: My laptop is connected to the KX3 directly via USB port. Under this configuration, no joy with the KX3 Utility recognizing the COM port. Configuration 3: My laptop is connected to the KX3 directly via USB port. Under COM port settings for the KX3USB connected port, I changed the latency timer to 8 ms from 16 ms. Under this configuration, the KX3 Utility recognizes the COM port every time. Returning to configuration one with the lower latency timer setting does not allow the KX3 utility to see the com port, so no joy there. BUT – it’s a weird BUT – If I connect the KXUSB directly to the laptop, open the utility and connect, disconnect the KX3USB from the laptop and connect it to the hub built in to the PK-232sc+, it works as long as I don’t exit the KX3 utility software. I can even close the serial port in the software, BUT as long as I don’t exit the software, I can reopen the serial port and it works fine. I can close the port and use other software that needs the KXUSB as long as I don’t exit the KX3 utility program (just leave it minimized) it works when I need it. How crazy is that? Any gurus figure that one out?? Hank K4HYJ From: Nr4c Sent: Sunday, April 14, 2019 3:31 PM To: Andy McMullin Cc: Elecraft list Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed On the FTDI site there is a removal tool. Use it to wipe away com port drivers. Then re-install the FTDI drivers for your KUSB or KXUSB cable. Good luck! Sent from my iPhone ...nr4c. bill > On Apr 14, 2019, at 2:38 PM, Andy McMullin via Elecraft > wrote: > > Can I just add that at the stage that says reboot, you should really shut > down the machine, wait a bit, then > Restart. Sometimes a USB port is not physically but just logically reset by a > reboot. > > I hope this helps > > Regards > Andy, G8TQH > > Sent from my iPhone > >> On 14 Apr 2019, at 18:17, Tom wrote: >> >> Hi, >> Sometimes driver software can be a pain... >> Try this. >> 1) Open the device manager and select the comport by right clicking on it. >> 2) Check the box to delete the driver software and uninstall. >> 3) Unplug the USB cable. >> 4) Reboot >> 5) Next run the FTDI driver installation. When prompted or when complete, >> plug the USB cable back in. >> Sometimes, windows will keep reinstalling the same driver if the files have >> not been deleted. >> 73 Tom >> va2fsq.com >> >> >> -Original Message- >> From: elecraft-boun...@mailman.qth.net On >> Behalf Of HB >> Sent: April 14, 2019 12:47 PM >> To: donw...@embarqmail.com; 'Dick Dievendorff' >> Cc: 'Elecraft list' >> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed >> >> I have done all of those things and no change. As I said every other piece >> of software that needs the KXUSB grabs it and uses it fine – just not the >> utility software. >> >> There is something to the driver installation – it shows as incomplete, but >> reinstalling the FTDI drivers from the FTDI website still does not fix the >> problem. There is still an event message saying that the installation did >> not complete. >> >> I realizer this is not an Elecraft issue, I’m just looking for help. >> >> Hank >> K4HYJ >> >> From: Don Wilhelm >> Sent: Sunday, April 14, 2019 11:09 AM >> To: h...@optilink.us; 'Dick Dievendorff' >> Cc: 'Elecraft list' >> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed >> >> Hank, >> >> Installing KX3 Utility will do nothing for changing what your computer does >> about COM Ports vs USB port assignment. It is now apparent that your >> computer is not properly recognizing the FTDI USB to Serial adapter. >> >> Download and install the FTDI drivers from the FTDI website. >> What you are trying to deal with is an FTDI USB to Serial adapter. Just >> because the KXUSB cable is sold by Elecraft does not c __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
On the FTDI site there is a removal tool. Use it to wipe away com port drivers. Then re-install the FTDI drivers for your KUSB or KXUSB cable. Good luck! Sent from my iPhone ...nr4c. bill > On Apr 14, 2019, at 2:38 PM, Andy McMullin via Elecraft > wrote: > > Can I just add that at the stage that says reboot, you should really shut > down the machine, wait a bit, then > Restart. Sometimes a USB port is not physically but just logically reset by a > reboot. > > I hope this helps > > Regards > Andy, G8TQH > > Sent from my iPhone > >> On 14 Apr 2019, at 18:17, Tom wrote: >> >> Hi, >> Sometimes driver software can be a pain... >> Try this. >> 1) Open the device manager and select the comport by right clicking on it. >> 2) Check the box to delete the driver software and uninstall. >> 3) Unplug the USB cable. >> 4) Reboot >> 5) Next run the FTDI driver installation. When prompted or when complete, >> plug the USB cable back in. >> Sometimes, windows will keep reinstalling the same driver if the files have >> not been deleted. >> 73 Tom >> va2fsq.com >> >> >> -Original Message- >> From: elecraft-boun...@mailman.qth.net On >> Behalf Of HB >> Sent: April 14, 2019 12:47 PM >> To: donw...@embarqmail.com; 'Dick Dievendorff' >> Cc: 'Elecraft list' >> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed >> >> I have done all of those things and no change. As I said every other piece >> of software that needs the KXUSB grabs it and uses it fine – just not the >> utility software. >> >> There is something to the driver installation – it shows as incomplete, but >> reinstalling the FTDI drivers from the FTDI website still does not fix the >> problem. There is still an event message saying that the installation did >> not complete. >> >> I realizer this is not an Elecraft issue, I’m just looking for help. >> >> Hank >> K4HYJ >> >> From: Don Wilhelm >> Sent: Sunday, April 14, 2019 11:09 AM >> To: h...@optilink.us; 'Dick Dievendorff' >> Cc: 'Elecraft list' >> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed >> >> Hank, >> >> Installing KX3 Utility will do nothing for changing what your computer does >> about COM Ports vs USB port assignment. It is now apparent that your >> computer is not properly recognizing the FTDI USB to Serial adapter. >> >> Download and install the FTDI drivers from the FTDI website. >> What you are trying to deal with is an FTDI USB to Serial adapter. Just >> because the KXUSB cable is sold by Elecraft does not c __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
Can I just add that at the stage that says reboot, you should really shut down the machine, wait a bit, then Restart. Sometimes a USB port is not physically but just logically reset by a reboot. I hope this helps Regards Andy, G8TQH Sent from my iPhone > On 14 Apr 2019, at 18:17, Tom wrote: > > Hi, > Sometimes driver software can be a pain... > Try this. > 1) Open the device manager and select the comport by right clicking on it. > 2) Check the box to delete the driver software and uninstall. > 3) Unplug the USB cable. > 4) Reboot > 5) Next run the FTDI driver installation. When prompted or when complete, > plug the USB cable back in. > Sometimes, windows will keep reinstalling the same driver if the files have > not been deleted. > 73 Tom > va2fsq.com > > > -Original Message- > From: elecraft-boun...@mailman.qth.net On > Behalf Of HB > Sent: April 14, 2019 12:47 PM > To: donw...@embarqmail.com; 'Dick Dievendorff' > Cc: 'Elecraft list' > Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed > > I have done all of those things and no change. As I said every other piece > of software that needs the KXUSB grabs it and uses it fine – just not the > utility software. > > There is something to the driver installation – it shows as incomplete, but > reinstalling the FTDI drivers from the FTDI website still does not fix the > problem. There is still an event message saying that the installation did > not complete. > > I realizer this is not an Elecraft issue, I’m just looking for help. > > Hank > K4HYJ > > From: Don Wilhelm > Sent: Sunday, April 14, 2019 11:09 AM > To: h...@optilink.us; 'Dick Dievendorff' > Cc: 'Elecraft list' > Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed > > Hank, > > Installing KX3 Utility will do nothing for changing what your computer does > about COM Ports vs USB port assignment. It is now apparent that your > computer is not properly recognizing the FTDI USB to Serial adapter. > > Download and install the FTDI drivers from the FTDI website. > What you are trying to deal with is an FTDI USB to Serial adapter. Just > because the KXUSB cable is sold by Elecraft does not change that fact - the > FTDI chipset is not an Elecraft device, but an FTDI device even though it is > included in the KXUSB. > > 73, > Don W3FPR > >> On 4/14/2019 10:06 AM, h...@optilink.us wrote: >> Reinstalling the KX3 utility software from the Elecraft site did nothing. >> >> How can I check the registry values on the PC to know if that is the cause? >> >> Hank >> K4HYJ >> >> -Original Message- >> From: Dick Dievendorff >> Sent: Sunday, April 14, 2019 12:47 AM >> To: donw...@embarqmail.com >> Cc: HB ; Elecraft list >> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed >> >> The kx3 gets its inventory of com ports from registry values populated by >> complete device driver installation. >> >> Dick, K6KR >> >> > > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > > > --- > This email has been checked for viruses by Avast antivirus software. > https://www.avast.com/antivirus > > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
Hi, Sometimes driver software can be a pain... Try this. 1) Open the device manager and select the comport by right clicking on it. 2) Check the box to delete the driver software and uninstall. 3) Unplug the USB cable. 4) Reboot 5) Next run the FTDI driver installation. When prompted or when complete, plug the USB cable back in. Sometimes, windows will keep reinstalling the same driver if the files have not been deleted. 73 Tom va2fsq.com -Original Message- From: elecraft-boun...@mailman.qth.net On Behalf Of HB Sent: April 14, 2019 12:47 PM To: donw...@embarqmail.com; 'Dick Dievendorff' Cc: 'Elecraft list' Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed I have done all of those things and no change. As I said every other piece of software that needs the KXUSB grabs it and uses it fine – just not the utility software. There is something to the driver installation – it shows as incomplete, but reinstalling the FTDI drivers from the FTDI website still does not fix the problem. There is still an event message saying that the installation did not complete. I realizer this is not an Elecraft issue, I’m just looking for help. Hank K4HYJ From: Don Wilhelm Sent: Sunday, April 14, 2019 11:09 AM To: h...@optilink.us; 'Dick Dievendorff' Cc: 'Elecraft list' Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed Hank, Installing KX3 Utility will do nothing for changing what your computer does about COM Ports vs USB port assignment. It is now apparent that your computer is not properly recognizing the FTDI USB to Serial adapter. Download and install the FTDI drivers from the FTDI website. What you are trying to deal with is an FTDI USB to Serial adapter. Just because the KXUSB cable is sold by Elecraft does not change that fact - the FTDI chipset is not an Elecraft device, but an FTDI device even though it is included in the KXUSB. 73, Don W3FPR On 4/14/2019 10:06 AM, h...@optilink.us wrote: > Reinstalling the KX3 utility software from the Elecraft site did nothing. > > How can I check the registry values on the PC to know if that is the cause? > > Hank > K4HYJ > > -Original Message- > From: Dick Dievendorff > Sent: Sunday, April 14, 2019 12:47 AM > To: donw...@embarqmail.com > Cc: HB ; Elecraft list > Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed > > The kx3 gets its inventory of com ports from registry values populated by > complete device driver installation. > > Dick, K6KR > > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
I have done all of those things and no change. As I said every other piece of software that needs the KXUSB grabs it and uses it fine – just not the utility software. There is something to the driver installation – it shows as incomplete, but reinstalling the FTDI drivers from the FTDI website still does not fix the problem. There is still an event message saying that the installation did not complete. I realizer this is not an Elecraft issue, I’m just looking for help. Hank K4HYJ From: Don Wilhelm Sent: Sunday, April 14, 2019 11:09 AM To: h...@optilink.us; 'Dick Dievendorff' Cc: 'Elecraft list' Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed Hank, Installing KX3 Utility will do nothing for changing what your computer does about COM Ports vs USB port assignment. It is now apparent that your computer is not properly recognizing the FTDI USB to Serial adapter. Download and install the FTDI drivers from the FTDI website. What you are trying to deal with is an FTDI USB to Serial adapter. Just because the KXUSB cable is sold by Elecraft does not change that fact - the FTDI chipset is not an Elecraft device, but an FTDI device even though it is included in the KXUSB. 73, Don W3FPR On 4/14/2019 10:06 AM, h...@optilink.us wrote: > Reinstalling the KX3 utility software from the Elecraft site did nothing. > > How can I check the registry values on the PC to know if that is the cause? > > Hank > K4HYJ > > -Original Message- > From: Dick Dievendorff > Sent: Sunday, April 14, 2019 12:47 AM > To: donw...@embarqmail.com > Cc: HB ; Elecraft list > Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed > > The kx3 gets its inventory of com ports from registry values populated by > complete device driver installation. > > Dick, K6KR > > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
Hank, Installing KX3 Utility will do nothing for changing what your computer does about COM Ports vs USB port assignment. It is now apparent that your computer is not properly recognizing the FTDI USB to Serial adapter. Download and install the FTDI drivers from the FTDI website. What you are trying to deal with is an FTDI USB to Serial adapter. Just because the KXUSB cable is sold by Elecraft does not change that fact - the FTDI chipset is not an Elecraft device, but an FTDI device even though it is included in the KXUSB. 73, Don W3FPR On 4/14/2019 10:06 AM, h...@optilink.us wrote: Reinstalling the KX3 utility software from the Elecraft site did nothing. How can I check the registry values on the PC to know if that is the cause? Hank K4HYJ -Original Message- From: Dick Dievendorff Sent: Sunday, April 14, 2019 12:47 AM To: donw...@embarqmail.com Cc: HB ; Elecraft list Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed The kx3 gets its inventory of com ports from registry values populated by complete device driver installation. Dick, K6KR __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
Reinstalling the KX3 utility software from the Elecraft site did nothing. How can I check the registry values on the PC to know if that is the cause? Hank K4HYJ -Original Message- From: Dick Dievendorff Sent: Sunday, April 14, 2019 12:47 AM To: donw...@embarqmail.com Cc: HB ; Elecraft list Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed The kx3 gets its inventory of com ports from registry values populated by complete device driver installation. Dick, K6KR > On Apr 12, 2019, at 19:20, Don Wilhelm wrote: > > Hank, > > In that case, the next step is to download and install the latest copy of KX3 > Utility. > > > 73, > Don W3FPR > >> On 4/12/2019 9:34 PM, HB wrote: >> >> Don…. >> >> I have verified the COM port in the Device Manager but the KX3 Utility does >> not show any COM ports in the port window. >> >> > > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net Please help support this email > list: http://www.qsl.net/donate.html __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
The kx3 gets its inventory of com ports from registry values populated by complete device driver installation. Dick, K6KR > On Apr 12, 2019, at 19:20, Don Wilhelm wrote: > > Hank, > > In that case, the next step is to download and install the latest copy of KX3 > Utility. > > > 73, > Don W3FPR > >> On 4/12/2019 9:34 PM, HB wrote: >> >> Don…. >> >> I have verified the COM port in the Device Manager but the KX3 Utility does >> not show any COM ports in the port window. >> >> > > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
Hank,I had a similar problem earlier this week following a Windows update. The COM port showed up in Device Manager, but the software package I was using (not the KX3 Utility) couldn't talk to it. Within a day or so, there was another Windows update, and then everything worked fine.Sometimes it seems like an update breaks something, and a follow on update fixes it. Not the first time I've seen that happen.Mark,KE6BB Original message From: HB Date: 4/12/19 6:34 PM (GMT-08:00) To: donw...@embarqmail.com, Elecraft list Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed Don….I have verified the COM port in the Device Manager but the KX3 Utility does not show any COM ports in the port window.HankK4HYJ __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
Hank, In that case, the next step is to download and install the latest copy of KX3 Utility. 73, Don W3FPR On 4/12/2019 9:34 PM, HB wrote: Don…. I have verified the COM port in the Device Manager but the KX3 Utility does not show any COM ports in the port window. __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
Don…. I have verified the COM port in the Device Manager but the KX3 Utility does not show any COM ports in the port window. Hank K4HYJ From: Don Wilhelm Sent: Friday, April 12, 2019 9:07 PM To: HB; Elecraft list Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed Hank, Re-boot the computer - it seems all the problems are in your computer. Oh, yes, power cycle the KX3 too, but that will not likely make a difference. After rebooting the computer, look in Device Manager to see which COM port your computer assigned to the KXUSB adapter, and use that COM port in all your applications as well as KX3 Utility. Windows sometimes changes the COM port (in its infinite wisdom) for you. 73, Don W3FPR On 4/12/2019 7:47 PM, HB wrote: > Hey folks… > I have an unusual (I think) problem. I have a KX3 that I have used the KX3 > utility software with several times without issue. Today when I start the > software there is no COM port to select. In the bottom left hand part of the > KX3 PORT window is says Serial Port is Closed. (I’m using the Elecraft USB > cable for the KX3). > > I can’t get it to work. I can control my Kx3 with DXLabs using the COM port > no problem. I can use the Elecraft Frequency editor with no problem. I can > use WinLink Express no problem. But when I start the KX3 utility software I > can’t select a COM port – there are none listed. > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
Yes – multiple reboots. From: Jim - N4ST Sent: Friday, April 12, 2019 8:21 PM To: 'HB'; 'Elecraft list' Subject: RE: [Elecraft] KX3 Utility problem: serial port is closed I just had this problem today after "upgrading" to Windows 10 Ver 1809. Windows told me the COM port was closed, even though it showed up in device manager. A reboot fixed it. YMMV _ 73, Jim - N4ST -Original Message- From: elecraft-boun...@mailman.qth.net On Behalf Of HB Sent: Friday, April 12, 2019 19:47 To: Elecraft list Subject: [Elecraft] KX3 Utility problem: serial port is closed Hey folks… I have an unusual (I think) problem. I have a KX3 that I have used the KX3 utility software with several times without issue. Today when I start the software there is no COM port to select. In the bottom left hand part of the KX3 PORT window is says Serial Port is Closed. (I’m using the Elecraft USB cable for the KX3). I can’t get it to work. I can control my Kx3 with DXLabs using the COM port no problem. I can use the Elecraft Frequency editor with no problem. I can use WinLink Express no problem. But when I start the KX3 utility software I can’t select a COM port – there are none listed. Here is my troubleshooting so far: 1. I know the COM port is there – it works for other software 2. I used the FTDI driver removal tool and uninstalled the FTDI drivers 3. I uninstalled the KX3 software 4. Reinstalled everything – but the issue remains Any ideas? PC: Surface Pro Laptop w/Windoze 10 Hank K4HYJ __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
Hank, Re-boot the computer - it seems all the problems are in your computer. Oh, yes, power cycle the KX3 too, but that will not likely make a difference. After rebooting the computer, look in Device Manager to see which COM port your computer assigned to the KXUSB adapter, and use that COM port in all your applications as well as KX3 Utility. Windows sometimes changes the COM port (in its infinite wisdom) for you. 73, Don W3FPR On 4/12/2019 7:47 PM, HB wrote: Hey folks… I have an unusual (I think) problem. I have a KX3 that I have used the KX3 utility software with several times without issue. Today when I start the software there is no COM port to select. In the bottom left hand part of the KX3 PORT window is says Serial Port is Closed. (I’m using the Elecraft USB cable for the KX3). I can’t get it to work. I can control my Kx3 with DXLabs using the COM port no problem. I can use the Elecraft Frequency editor with no problem. I can use WinLink Express no problem. But when I start the KX3 utility software I can’t select a COM port – there are none listed. __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
I just had this problem today after "upgrading" to Windows 10 Ver 1809. Windows told me the COM port was closed, even though it showed up in device manager. A reboot fixed it. YMMV _ 73, Jim - N4ST -Original Message- From: elecraft-boun...@mailman.qth.net On Behalf Of HB Sent: Friday, April 12, 2019 19:47 To: Elecraft list Subject: [Elecraft] KX3 Utility problem: serial port is closed Hey folks… I have an unusual (I think) problem. I have a KX3 that I have used the KX3 utility software with several times without issue. Today when I start the software there is no COM port to select. In the bottom left hand part of the KX3 PORT window is says Serial Port is Closed. (I’m using the Elecraft USB cable for the KX3). I can’t get it to work. I can control my Kx3 with DXLabs using the COM port no problem. I can use the Elecraft Frequency editor with no problem. I can use WinLink Express no problem. But when I start the KX3 utility software I can’t select a COM port – there are none listed. Here is my troubleshooting so far: 1. I know the COM port is there – it works for other software 2. I used the FTDI driver removal tool and uninstalled the FTDI drivers 3. I uninstalled the KX3 software 4. Reinstalled everything – but the issue remains Any ideas? PC: Surface Pro Laptop w/Windoze 10 Hank K4HYJ __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
Re: [Elecraft] KX3 Utility problem: serial port is closed
Did you re-boot the computer? Sent from my iPhone ...nr4c. bill > On Apr 12, 2019, at 7:47 PM, HB wrote: > > Hey folks… > I have an unusual (I think) problem. I have a KX3 that I have used the KX3 > utility software with several times without issue. Today when I start the > software there is no COM port to select. In the bottom left hand part of the > KX3 PORT window is says Serial Port is Closed. (I’m using the Elecraft USB > cable for the KX3). > > I can’t get it to work. I can control my Kx3 with DXLabs using the COM port > no problem. I can use the Elecraft Frequency editor with no problem. I can > use WinLink Express no problem. But when I start the KX3 utility software I > can’t select a COM port – there are none listed. > > Here is my troubleshooting so far: > 1. I know the COM port is there – it works for other software > 2. I used the FTDI driver removal tool and uninstalled the FTDI drivers > 3. I uninstalled the KX3 software > 4. Reinstalled everything – but the issue remains > > Any ideas? > > PC: Surface Pro Laptop w/Windoze 10 > > Hank > K4HYJ > > > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
[Elecraft] KX3 Utility problem: serial port is closed
Hey folks… I have an unusual (I think) problem. I have a KX3 that I have used the KX3 utility software with several times without issue. Today when I start the software there is no COM port to select. In the bottom left hand part of the KX3 PORT window is says Serial Port is Closed. (I’m using the Elecraft USB cable for the KX3). I can’t get it to work. I can control my Kx3 with DXLabs using the COM port no problem. I can use the Elecraft Frequency editor with no problem. I can use WinLink Express no problem. But when I start the KX3 utility software I can’t select a COM port – there are none listed. Here is my troubleshooting so far: 1. I know the COM port is there – it works for other software 2. I used the FTDI driver removal tool and uninstalled the FTDI drivers 3. I uninstalled the KX3 software 4. Reinstalled everything – but the issue remains Any ideas? PC: Surface Pro Laptop w/Windoze 10 Hank K4HYJ __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
