Re: [H] Comcast blues
Yeah, I should have tried the factory reset thing as I just found the paper clip sized hole on the back of the unit as I was replacing it. I broke my budget and went a little crazy and bought a D-Link gigabit router that's pretty sweet so far. Not dramatically faster as it topped out around 32 MB's per/sec. All I did was just unplug the old one, hook up the new one and everything worked. Plug-N-Play simplicity although I will go back into setup and tweak the settings. From what I've seen it's not too complicated. :-D maccrawj wrote: FIOS? I can't even get 3Mb service up here and the cable co. moronically caps at 20GB! Hate DSL DSL modem BS but it's working mostly except it gets real slow some days. At to the reset thing, it's local to the modem so power off allowing for capacitive discharge of a 1 min or 2 at the most should clear it. As to testing the router, if I missed the part where you were able to cycle through machines solely plugged into the modem all worked but not router then I would be do a factory reset on the router. Bryan Seitz wrote: On Wed, Jan 28, 2009 at 11:54:50AM -0800, maccrawj wrote: Testing a single machine is hardly ruling out anything! Arg, for christ's sake, it's a standard motorola modem and they all work the same. It does not take 30min of power off to reset or timeout at the cable co. Either it's the modem caching or your account is PERMANENTLY It certainly does because I've witnessed it many times. It might not take 15-30 minutes but you definitely have to leave it off for a period of time. Thank god I have FIOS.
Re: [H] Comcast blues
I'm at work :) On Fri, Jan 30, 2009 at 12:47:30AM -0800, maccrawj wrote: Uh 400Mbit/sec is ~40MByte/sec, I didn't know FIOS went higher than 50Mbit or about 5MByte/sec? Bryan Seitz wrote: Lol I usually get 400Mbit on the downloads hehehehehe. -- Bryan G. Seitz
Re: [H] Comcast blues
NO, because a router/FIREWALL makes more sense than putting any PCs directly on the internet! Save a few bucks typically means loose a few in the end. You will need both router switch if you want 1GB, unless someone has started making routers with 1GB switches. Router wise, look around for devices supporting OpenWrt, DD-Wrt, or Tomato: http://openwrt.org http://www.dd-wrt.com http://www.polarcloud.com/tomato Stan Zaske wrote: I may just replace my current router if it turns out to be broken. Reading the manual on my Motorola Surfboard 5100 it shows a connection example of connecting to multiple PC's with a hub or switch. So apparently the modem is a DHCP server (if that's the right way to say it). Does anybody on the list use a 4 or 5 port switch instead of a router? Personally, I'd rather save a few bucks and just get a 10/100/1000 switch instead of a 10/100 router.
Re: [H] Comcast blues
Testing a single machine is hardly ruling out anything! Arg, for christ's sake, it's a standard motorola modem and they all work the same. It does not take 30min of power off to reset or timeout at the cable co. Either it's the modem caching or your account is PERMANENTLY (barring phone call to CATV co or MAC clone on router) tied to the CPE MAC. 1. connect modem into CPE 2. power modem up 3. power CPE up 4. Modem learns CPE's MAC address 5. Modem requests IP lease from the head-end. Changing the CPE requires: 1. unplug the modem long enough to loose power ( 1min) 2. unplug old CPE 3. follow above list using new CPE This procedure works every time, I did it many times over 5 years on Comcast in NJ. If somehow your area falls into the permanent MAC method than simply cloning the MAC of PC1 to the router solves that issue. In fact you could simply do that and not have to mess with power cycling anything but the router. Stan Zaske wrote: I am reminded again how much I liked Insight before Comcast bought them. As much trouble as I've had since then I suspected foul play. I'm pretty sure my router is bad because past experience tells me it should work without any user config from me. Too bad my modem doesn't serve any DHCP or it would have worked plugged into my LAN. Until a couple days ago extending all the way back to when I first installed this router (1996) all my boxes connected to the Internet and that includes the one running PCLinuxOS Tiny Me. Since my modem is working and not caching the MAC addy it must be a router malf. Thanks again.
Re: [H] Comcast blues
Stan, On this subject jmccraw and I completely agree. J certainly knows much more about the gory details of internet security...I do trust his judgement; even when I do not follow his suggestions... :) BTW, the DLink DL-4300 router that I use does have 10/100/1000 ports on its' 4-port switch-side. (found this out by pleasant accident!) I believe the newer DL-4500 does also. Many of the newer routers I have seen all do Gbit on their switch ports. Some of the newest routers also have Gbit on the WAN side also. (My next upgrade; as soon as I can force ATT to publish a hdw compatibility list!) I understand your plan, but I would only buy-in IF your SurfBoard Modem also contains a FireWall of some sort. My Westell 6100 xdsl modem has a FW and has a DHCP server (both of which are disabled because I have bridged the modem for simplicity). Perhaps some more research is needed. Best, Duncan At 11:39 01/28/2009 -0800, jmccraw wrote: NO, because a router/FIREWALL makes more sense than putting any PCs directly on the internet! Save a few bucks typically means loose a few in the end. You will need both router switch if you want 1GB, unless someone has started making routers with 1GB switches. Router wise, look around for devices supporting OpenWrt, DD-Wrt, or Tomato: http://openwrt.org http://www.dd-wrt.com http://www.polarcloud.com/tomato Stan Zaske wrote: I may just replace my current router if it turns out to be broken. Reading the manual on my Motorola Surfboard 5100 it shows a connection example of connecting to multiple PC's with a hub or switch. So apparently the modem is a DHCP server (if that's the right way to say it). Does anybody on the list use a 4 or 5 port switch instead of a router? Personally, I'd rather save a few bucks and just get a 10/100/1000 switch instead of a 10/100 router.
Re: [H] Comcast blues
When I reset the modem and connect the cable to another PC bypassing the router it will then connect. But when I transfer the cable to another box they will not connect. Thus the reason I feel the router is malfunctioning despite the LAN portion still functioning. Thanks! maccrawj wrote: Testing a single machine is hardly ruling out anything! Arg, for christ's sake, it's a standard motorola modem and they all work the same. It does not take 30min of power off to reset or timeout at the cable co. Either it's the modem caching or your account is PERMANENTLY (barring phone call to CATV co or MAC clone on router) tied to the CPE MAC. 1. connect modem into CPE 2. power modem up 3. power CPE up 4. Modem learns CPE's MAC address 5. Modem requests IP lease from the head-end. Changing the CPE requires: 1. unplug the modem long enough to loose power ( 1min) 2. unplug old CPE 3. follow above list using new CPE This procedure works every time, I did it many times over 5 years on Comcast in NJ. If somehow your area falls into the permanent MAC method than simply cloning the MAC of PC1 to the router solves that issue. In fact you could simply do that and not have to mess with power cycling anything but the router. Stan Zaske wrote: I am reminded again how much I liked Insight before Comcast bought them. As much trouble as I've had since then I suspected foul play. I'm pretty sure my router is bad because past experience tells me it should work without any user config from me. Too bad my modem doesn't serve any DHCP or it would have worked plugged into my LAN. Until a couple days ago extending all the way back to when I first installed this router (1996) all my boxes connected to the Internet and that includes the one running PCLinuxOS Tiny Me. Since my modem is working and not caching the MAC addy it must be a router malf. Thanks again.
Re: [H] Comcast blues
On Wed, Jan 28, 2009 at 11:54:50AM -0800, maccrawj wrote: Testing a single machine is hardly ruling out anything! Arg, for christ's sake, it's a standard motorola modem and they all work the same. It does not take 30min of power off to reset or timeout at the cable co. Either it's the modem caching or your account is PERMANENTLY It certainly does because I've witnessed it many times. It might not take 15-30 minutes but you definitely have to leave it off for a period of time. Thank god I have FIOS. -- Bryan G. Seitz
Re: [H] Comcast blues
I've personally emailed Verizon asking them to bring FIOS to the central Illinois area but having to lay all that fiber will probably take years. Wish I had FIOS! Bryan Seitz wrote: On Wed, Jan 28, 2009 at 11:54:50AM -0800, maccrawj wrote: Testing a single machine is hardly ruling out anything! Arg, for christ's sake, it's a standard motorola modem and they all work the same. It does not take 30min of power off to reset or timeout at the cable co. Either it's the modem caching or your account is PERMANENTLY It certainly does because I've witnessed it many times. It might not take 15-30 minutes but you definitely have to leave it off for a period of time. Thank god I have FIOS.
Re: [H] Comcast blues
LOL there is a benefit to living in the sticks, and a benfit to living in a large metro area ;) On Wed, Jan 28, 2009 at 02:32:41PM -0600, Stan Zaske wrote: I've personally emailed Verizon asking them to bring FIOS to the central Illinois area but having to lay all that fiber will probably take years. Wish I had FIOS! Bryan Seitz wrote: On Wed, Jan 28, 2009 at 11:54:50AM -0800, maccrawj wrote: Testing a single machine is hardly ruling out anything! Arg, for christ's sake, it's a standard motorola modem and they all work the same. It does not take 30min of power off to reset or timeout at the cable co. Either it's the modem caching or your account is PERMANENTLY It certainly does because I've witnessed it many times. It might not take 15-30 minutes but you definitely have to leave it off for a period of time. Thank god I have FIOS. -- Bryan G. Seitz
Re: [H] Comcast blues
Stan, In your given model; each time you move the cable to a different PC (for test), the Modem must be shut off before the cable swap. The modem will NOT change the MAC is has cached (previous PC) otherwise. Well, this is what I've come to learn from the Collective.. :) Still do not think your router is broke; other than its' LAN ports are not fast enough ATM... ;) Best, Duncan At 14:10 01/28/2009 -0600, you wrote: When I reset the modem and connect the cable to another PC bypassing the router it will then connect. But when I transfer the cable to another box they will not connect. Thus the reason I feel the router is malfunctioning despite the LAN portion still functioning. Thanks! maccrawj wrote: Testing a single machine is hardly ruling out anything! Arg, for christ's sake, it's a standard motorola modem and they all work the same. It does not take 30min of power off to reset or timeout at the cable co. Either it's the modem caching or your account is PERMANENTLY (barring phone call to CATV co or MAC clone on router) tied to the CPE MAC. 1. connect modem into CPE 2. power modem up 3. power CPE up 4. Modem learns CPE's MAC address 5. Modem requests IP lease from the head-end. Changing the CPE requires: 1. unplug the modem long enough to loose power ( 1min) 2. unplug old CPE 3. follow above list using new CPE This procedure works every time, I did it many times over 5 years on Comcast in NJ. If somehow your area falls into the permanent MAC method than simply cloning the MAC of PC1 to the router solves that issue. In fact you could simply do that and not have to mess with power cycling anything but the router. Stan Zaske wrote: I am reminded again how much I liked Insight before Comcast bought them. As much trouble as I've had since then I suspected foul play. I'm pretty sure my router is bad because past experience tells me it should work without any user config from me. Too bad my modem doesn't serve any DHCP or it would have worked plugged into my LAN. Until a couple days ago extending all the way back to when I first installed this router (1996) all my boxes connected to the Internet and that includes the one running PCLinuxOS Tiny Me. Since my modem is working and not caching the MAC addy it must be a router malf. Thanks again.
Re: [H] Comcast blues
Bryan, Sometimes you modern FIOS folk could really irritate us that still have to use the old POTS stuff :) LOL! No harm, no foul4-5years to go; and I get a shot at FIOS. Best, Duncan At 15:14 01/28/2009 -0500, you wrote: On Wed, Jan 28, 2009 at 11:54:50AM -0800, maccrawj wrote: Testing a single machine is hardly ruling out anything! Arg, for christ's sake, it's a standard motorola modem and they all work the same. It does not take 30min of power off to reset or timeout at the cable co. Either it's the modem caching or your account is PERMANENTLY It certainly does because I've witnessed it many times. It might not take 15-30 minutes but you definitely have to leave it off for a period of time. Thank god I have FIOS. -- Bryan G. Seitz
Re: [H] Comcast blues
Yeah I just got it recently, was itching for it for so long but I had comcast before. What is depressing is my speed test at work ( and this is slow ): Download Speed: 163427 kbps (20428.4 KB/sec transfer rate) Upload Speed: 33087 kbps (4135.9 KB/sec transfer rate) On Wed, Jan 28, 2009 at 04:18:32PM -0500, DHSinclair wrote: Bryan, Sometimes you modern FIOS folk could really irritate us that still have to use the old POTS stuff :) LOL! No harm, no foul4-5years to go; and I get a shot at FIOS. Best, Duncan At 15:14 01/28/2009 -0500, you wrote: On Wed, Jan 28, 2009 at 11:54:50AM -0800, maccrawj wrote: Testing a single machine is hardly ruling out anything! Arg, for christ's sake, it's a standard motorola modem and they all work the same. It does not take 30min of power off to reset or timeout at the cable co. Either it's the modem caching or your account is PERMANENTLY It certainly does because I've witnessed it many times. It might not take 15-30 minutes but you definitely have to leave it off for a period of time. Thank god I have FIOS. -- Bryan G. Seitz -- Bryan G. Seitz
Re: [H] Comcast blues
BRYAN, I HATE YOU!! (gently) LOL! Duncan At 16:32 01/28/2009 -0500, you wrote: Yeah I just got it recently, was itching for it for so long but I had comcast before. What is depressing is my speed test at work ( and this is slow ): Download Speed: 163427 kbps (20428.4 KB/sec transfer rate) Upload Speed: 33087 kbps (4135.9 KB/sec transfer rate) On Wed, Jan 28, 2009 at 04:18:32PM -0500, DHSinclair wrote: Bryan, Sometimes you modern FIOS folk could really irritate us that still have to use the old POTS stuff :) LOL! No harm, no foul4-5years to go; and I get a shot at FIOS. Best, Duncan At 15:14 01/28/2009 -0500, you wrote: On Wed, Jan 28, 2009 at 11:54:50AM -0800, maccrawj wrote: Testing a single machine is hardly ruling out anything! Arg, for christ's sake, it's a standard motorola modem and they all work the same. It does not take 30min of power off to reset or timeout at the cable co. Either it's the modem caching or your account is PERMANENTLY It certainly does because I've witnessed it many times. It might not take 15-30 minutes but you definitely have to leave it off for a period of time. Thank god I have FIOS. -- Bryan G. Seitz -- Bryan G. Seitz
Re: [H] Comcast blues
DUDE! WTF?! WHERE ARE YOU that you're getting those SPEED?! SLOW?! _SLOW?!_ I will come and kill you and hunt you down and steal your access for your *slow* speeds! ;P BINO -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Bryan Seitz Sent: Wednesday, January 28, 2009 1:33 PM To: hardware@hardwaregroup.com Subject: Re: [H] Comcast blues Yeah I just got it recently, was itching for it for so long but I had comcast before. What is depressing is my speed test at work ( and this is slow ): Download Speed: 163427 kbps (20428.4 KB/sec transfer rate) Upload Speed: 33087 kbps (4135.9 KB/sec transfer rate) On Wed, Jan 28, 2009 at 04:18:32PM -0500, DHSinclair wrote: Bryan, Sometimes you modern FIOS folk could really irritate us that still have to use the old POTS stuff :) LOL! No harm, no foul4-5years to go; and I get a shot at FIOS. Best, Duncan At 15:14 01/28/2009 -0500, you wrote: On Wed, Jan 28, 2009 at 11:54:50AM -0800, maccrawj wrote: Testing a single machine is hardly ruling out anything! Arg, for christ's sake, it's a standard motorola modem and they all work the same. It does not take 30min of power off to reset or timeout at the cable co. Either it's the modem caching or your account is PERMANENTLY It certainly does because I've witnessed it many times. It might not take 15-30 minutes but you definitely have to leave it off for a period of time. Thank god I have FIOS. -- Bryan G. Seitz -- Bryan G. Seitz
Re: [H] Comcast blues
Lol I usually get 400Mbit on the downloads hehehehehe. On Wed, Jan 28, 2009 at 04:06:35PM -0800, Bino Gopal wrote: DUDE! WTF?! WHERE ARE YOU that you're getting those SPEED?! SLOW?! _SLOW?!_ I will come and kill you and hunt you down and steal your access for your *slow* speeds! ;P BINO -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Bryan Seitz Sent: Wednesday, January 28, 2009 1:33 PM To: hardware@hardwaregroup.com Subject: Re: [H] Comcast blues Yeah I just got it recently, was itching for it for so long but I had comcast before. What is depressing is my speed test at work ( and this is slow ): Download Speed: 163427 kbps (20428.4 KB/sec transfer rate) Upload Speed: 33087 kbps (4135.9 KB/sec transfer rate) On Wed, Jan 28, 2009 at 04:18:32PM -0500, DHSinclair wrote: Bryan, Sometimes you modern FIOS folk could really irritate us that still have to use the old POTS stuff :) LOL! No harm, no foul4-5years to go; and I get a shot at FIOS. Best, Duncan At 15:14 01/28/2009 -0500, you wrote: On Wed, Jan 28, 2009 at 11:54:50AM -0800, maccrawj wrote: Testing a single machine is hardly ruling out anything! Arg, for christ's sake, it's a standard motorola modem and they all work the same. It does not take 30min of power off to reset or timeout at the cable co. Either it's the modem caching or your account is PERMANENTLY It certainly does because I've witnessed it many times. It might not take 15-30 minutes but you definitely have to leave it off for a period of time. Thank god I have FIOS. -- Bryan G. Seitz -- Bryan G. Seitz -- Bryan G. Seitz
Re: [H] Comcast blues
I unplugged my modem for 1/2 hour or so and plugged it back into my game box and it connected but then would not connect to the others. This leads me to believe that my router has gone bad. Thanks for the help folks. Bino Gopal wrote: Hmm, interesting. So remember there are two sides, like you said WAN and LAN. WAN refers to the side b/w Comcast and you; to you that's the WAN side. You cable modem is the device getting an IP from the headend/CO and then giving it to whatever device you plug it into, in this case your router. So on your router's WAN port, it's configured for DHCP so it should just be able to do DHCP to the cable modem and get it's IP if everything is working properly. But it sounds like there's some issue b/c when you try to renew the IP on the router, it's not getting the proper DHCP response...but if that other PC is working...hmmm... So current theory (w/o seeing it/more info): yeah, somehow the cable modem has the mac of the PC cached and that's why your router is not getting an IP and only that PC is. As Bryan suggested, unplug everything and leave it unplugged for 15-30 mins and then plug the cable modem back in and the router to the cable modem and check the WAN status on the router and see if it can get a public IP or not...that should be the first troubleshooting step... BINO -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Stan Zaske Sent: Sunday, January 25, 2009 11:35 AM To: hardware@hardwaregroup.com Subject: Re: [H] Comcast blues Under my router's Device Info, the status tab has a LAN section on top and a WAN section underneath. The WAN section lists mack address, connection, IP address, subnet mask, default gateway, and lastly DNS. To the right of connection it says: DHCP Client Disconnected and to the right of that are two buttons for DHCP release and DHCP renew. I've tried the release and renew buttons but the renew action goes to a screen that says renew IP timeout. I'm pretty sure that this is the reason none of my boxes will connect through the router to the Internet. Am I missing something or can anybody add anything? Thanks! Bryan Seitz wrote: Usually you can wait ~15 minutes and it will time out as well with the cable modem powered off/unplugged. On Sun, Jan 25, 2009 at 09:19:14AM -0800, John R Steinbruner wrote: Not sure about there, but here, they keep track of the mac address. When I changed from an old 10 base T router to a brand new G Wireless router at a rental place once, I had to change the Mac address of the new router to match that of the old one before anything would work.. On Jan 24, 2009, at 6:50 PM, Stan Zaske wrote: Have any of you ever run into a situation where your router's WAN port seems to stop working but your ethernet connections among 4 PC's are fine? Then after some more investigation it seems that your cable modem will only connect one PC to the web and none of the others? The only thing I can figure is that my router is fine but Comcast has locked (possibly) my service to the MAC address of this one box and will only connect to it but none of the others. Is my thinking straight on this or can any of you come up with an alternate scenario? It seems might strange to me that I can take the ethernet cable from my Mororola cable modem and switch it from one box to another and only the one will connect. What the heck is going on? -- JRS steinie**...@pacbell.net Please remove **X** to reply... Facts do not cease to exist just because they are ignored.
Re: [H] Comcast blues
Stan,
I have been following your thread since the beginning. Sorry not to jump in
until now.
It sound to me that you may have a simple DHCP problem on your LAN. Since
you chose to plug your game box in post 30 minutes AND it connected, I
believe that your router is working.
Now, You need to go to each other machine and reset their OLD (previous)
DHCP lease. I suspect they are hammering your router w/old leases.
On the machines that you can use a cmd prompt, open the cmd window.
type:
ipconfig /releaseenter
This should release (remove) the old lease..
Then type:
ipconfig /renewenter
Your router's DHCP server should issue NEW lease for this machine AND it
should now connect.
On machines you can not use the cmd prompt with (a console?), I think you
just need to power them off for another 30 minutes and then plug them back
in to force a cold reboot. This should force a fresh issue of NEW lease
with your DHCP server (router). :)
{this is one of the big reasons I do not allow DHCP servers on my LAN; I
assign IP addys to my LAN clients manually. I am still very old-school
about this.}
Lastly, Bino brought up the term Masquerade. I call is spoofing. I
do spoof my primary machine's MAC Address at my router (DLink DL-4300). As
far as I have been educated by the collective, my ISP should be seeing the
MAC Addy of my primary machine FROM my router. I can not test this because
I do not have any hardware that is NOT behind my router. I believer the
term for this is putting a PC in the DMZ (for Outside NAT control of the
router).
Additionally, I do have a MAC Address Filter in my router. To this, I have
entered the MAC Addresses of all of my LAN clients. Without this, a client
can never get to the WWW thru the router. A wonderful way to control who
can and can not get out to the web! Werkz4Me.. :)
HTH,
Duncan
At 10:23 01/26/2009 -0600, you wrote:
I unplugged my modem for 1/2 hour or so and plugged it back into my game
box and it connected but then would not connect to the others. This leads
me to believe that my router has gone bad. Thanks for the help folks.
Bino Gopal wrote:
Hmm, interesting. So remember there are two sides, like you said WAN and
LAN.
WAN refers to the side b/w Comcast and you; to you that's the WAN side.
You cable modem is the device getting an IP from the headend/CO and then
giving it to whatever device you plug it into, in this case your router. So
on your router's WAN port, it's configured for DHCP so it should just be
able to do DHCP to the cable modem and get it's IP if everything is working
properly.
But it sounds like there's some issue b/c when you try to renew the IP on
the router, it's not getting the proper DHCP response...but if that other PC
is working...hmmm...
So current theory (w/o seeing it/more info): yeah, somehow the cable modem
has the mac of the PC cached and that's why your router is not getting an IP
and only that PC is. As Bryan suggested, unplug everything and leave it
unplugged for 15-30 mins and then plug the cable modem back in and the
router to the cable modem and check the WAN status on the router and see if
it can get a public IP or not...that should be the first troubleshooting
step...
BINO
-Original Message-
From: hardware-boun...@hardwaregroup.com
[mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Stan Zaske
Sent: Sunday, January 25, 2009 11:35 AM
To: hardware@hardwaregroup.com
Subject: Re: [H] Comcast blues
Under my router's Device Info, the status tab has a LAN section on top
and a WAN section underneath. The WAN section lists mack address,
connection, IP address, subnet mask, default gateway, and lastly DNS. To
the right of connection it says: DHCP Client Disconnected and to the
right of that are two buttons for DHCP release and DHCP renew. I've tried
the release and renew buttons but the renew action goes to a screen that
says renew IP timeout. I'm pretty sure that this is the reason none of
my boxes will connect through the router to the Internet. Am I missing
something or can anybody add anything? Thanks!
Bryan Seitz wrote:
Usually you can wait ~15 minutes and it will time out as well with the
cable
modem powered off/unplugged.
On Sun, Jan 25, 2009 at 09:19:14AM -0800, John R Steinbruner wrote:
Not sure about there, but here, they keep track of the mac address.
When I changed from an old 10 base T router to a brand new G Wireless
router at a rental place once, I had to change the Mac address of the
new router to match that of the old one before anything would work..
On Jan 24, 2009, at 6:50 PM, Stan Zaske wrote:
Have any of you ever run into a situation where your router's WAN port
seems to stop working but your ethernet connections among 4 PC's are
fine? Then after some more investigation it seems that your cable
modem will only connect one PC to the web and none
Re: [H] Comcast blues
DHSinclair wrote:
Stan,
I have been following your thread since the beginning. Sorry not to
jump in until now.
Not a problem man. :-)
It sound to me that you may have a simple DHCP problem on your LAN.
Since you chose to plug your game box in post 30 minutes AND it
connected, I believe that your router is working.
Now, You need to go to each other machine and reset their OLD
(previous) DHCP lease. I suspect they are hammering your router w/old
leases.
On the machines that you can use a cmd prompt, open the cmd window.
type:
ipconfig /releaseenter
This should release (remove) the old lease..
Then type:
ipconfig /renewenter
Your router's DHCP server should issue NEW lease for this machine AND
it should now connect.
Seemed to work because I didn't get any error messages but with my
router between the cable modem and my 4 boxes none of them will connect.
I have to unplug my modem ethernet cable from the router and hook it
direct to my main machine to send this email.
On machines you can not use the cmd prompt with (a console?), I think
you just need to power them off for another 30 minutes and then plug
them back in to force a cold reboot. This should force a fresh issue
of NEW lease with your DHCP server (router). :)
{this is one of the big reasons I do not allow DHCP servers on my LAN;
I assign IP addys to my LAN clients manually. I am still very
old-school about this.}
I love computer hardware but when it comes to networking I choke. Thats
the beauty of a router for me. It's plug-n-play simplicity with DHCP
handling all the esoteric stuff. Back when I used ZoneAlarm I often had
to go into settings and give it specific IP's and Subnet Mask's to get
connections with my other boxes. Needless to say, I don't use ZoneAlarm
anymore.
Lastly, Bino brought up the term Masquerade. I call is
spoofing. I do spoof my primary machine's MAC Address at my router
(DLink DL-4300). As far as I have been educated by the collective, my
ISP should be seeing the MAC Addy of my primary machine FROM my
router. I can not test this because I do not have any hardware that
is NOT behind my router. I believer the term for this is putting a PC
in the DMZ (for Outside NAT control of the router).
I use a D-Link DI-604 and the last firmware is dated 2004 and I have
probably been using it since 2006. I've heard of DMZ and NAT but so much
of networking seems confusing to me. I've read and read but this is one
of those areas where the theory and reality clash. I need to go back to
school. g
Additionally, I do have a MAC Address Filter in my router. To this, I
have entered the MAC Addresses of all of my LAN clients. Without
this, a client can never get to the WWW thru the router. A wonderful
way to control who can and can not get out to the web! Werkz4Me.. :)
HTH,
Duncan
Thanks for the help Duncan!
At 10:23 01/26/2009 -0600, you wrote:
I unplugged my modem for 1/2 hour or so and plugged it back into my
game box and it connected but then would not connect to the others.
This leads me to believe that my router has gone bad. Thanks for the
help folks.
Bino Gopal wrote:
Hmm, interesting. So remember there are two sides, like you said
WAN and
LAN.
WAN refers to the side b/w Comcast and you; to you that's the WAN
side.
You cable modem is the device getting an IP from the headend/CO and
then
giving it to whatever device you plug it into, in this case your
router. So
on your router's WAN port, it's configured for DHCP so it should
just be
able to do DHCP to the cable modem and get it's IP if everything is
working
properly.
But it sounds like there's some issue b/c when you try to renew the
IP on
the router, it's not getting the proper DHCP response...but if that
other PC
is working...hmmm...
So current theory (w/o seeing it/more info): yeah, somehow the cable
modem
has the mac of the PC cached and that's why your router is not
getting an IP
and only that PC is. As Bryan suggested, unplug everything and
leave it
unplugged for 15-30 mins and then plug the cable modem back in and the
router to the cable modem and check the WAN status on the router and
see if
it can get a public IP or not...that should be the first
troubleshooting
step...
BINO
-Original Message-
From: hardware-boun...@hardwaregroup.com
[mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Stan Zaske
Sent: Sunday, January 25, 2009 11:35 AM
To: hardware@hardwaregroup.com
Subject: Re: [H] Comcast blues
Under my router's Device Info, the status tab has a LAN section on
top and a WAN section underneath. The WAN section lists mack
address, connection, IP address, subnet mask, default gateway, and
lastly DNS. To the right of connection it says: DHCP Client
Disconnected and to the right of that are two buttons for DHCP
release and DHCP renew. I've tried the release and renew buttons
Re: [H] Comcast blues
Ok so this leads us further down the path that the issue was cached mac addresses; so if you take the time to wait for the arp cache (what they call it when you cache mac addresses) on the other end to timeout, then it'll accept a new one...which actually means it's behaving as it should and that the router probably isn't bad! But to troubleshoot your router to make sure, we need to break it into the two sides: 1) So you should be able to redo the test below (unplug the modem for 15-30 mins) and then plug the modem into the ROUTER, and then go to the router (don't plug in any PCs btw) and check the WAN section, and make sure it's getting an IP address, and note what this IP address is. Btw, when you connected the game box directly to the cable modem, did you do an ipconfig/all and note what IP address that was? It should be the same IP (or very close to it) that your router gets now--even if you don't have a static IP assigned by Comcast, they usually just give you the same one or something close in that range... 2) You should test the LAN side separately; now w/o having the WAN port on the router connected, plug all the PCs into the LAN ports on the router, and make sure they're all getting DHCP addresses, and ones in the right range (typically 192.168.1.x/24 or so). You should be able to do ipconfig/all on each and see the IPs and then ping each PC from the other. If you can do this, then DHCP on the LAN from the router is working fine, and your LAN stuff is fine. At that point if the above two tests work, your router should be fine, and your problem all along was that somehow they were looking for the wrong mac (step 1) on the public side, and powering down the modem and letting the arp cache timeout and then reconnecting with the modem should get everything working again (again check the WAN section and verify you're getting a IP there through DHCP and it's not timing out like before). The router *might* be dead, but it's not likely...let us know what you find out! BINO P.S. Hmm, something that occurred to me just now; there might also be a checkbox or something to NAT the LAN network which you might have to select...I can't find it on my router (Belkin) but I thought I remembered seeing it somewhere (maybe it was a Linksys). Hunt around for that, as that might explain why only one PC can connect through the router but not others; this is a long shot, but hey, you never know! :P P.P.S. Also, you should try upgrading your firmware to the latest. Another thing that might not hurt is to reset to factory default settings on the router. P.P.P.S. Final thing you can do is to try and use the router as a switch (as you suggested). If the cable modem can do DHCP, just plug it into a LAN port on the router and then plug the rest of the PCs in, and then do a ipconfig /release then ipconfig /renew on each of them from the cmd line. Then ipconfig /all to see if they have an IP from the cable modem (since you said the picture shows it with a hub/switch). What happens then? -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Stan Zaske Sent: Monday, January 26, 2009 8:24 AM To: hardware@hardwaregroup.com Subject: Re: [H] Comcast blues I unplugged my modem for 1/2 hour or so and plugged it back into my game box and it connected but then would not connect to the others. This leads me to believe that my router has gone bad. Thanks for the help folks. Bino Gopal wrote: Hmm, interesting. So remember there are two sides, like you said WAN and LAN. WAN refers to the side b/w Comcast and you; to you that's the WAN side. You cable modem is the device getting an IP from the headend/CO and then giving it to whatever device you plug it into, in this case your router. So on your router's WAN port, it's configured for DHCP so it should just be able to do DHCP to the cable modem and get it's IP if everything is working properly. But it sounds like there's some issue b/c when you try to renew the IP on the router, it's not getting the proper DHCP response...but if that other PC is working...hmmm... So current theory (w/o seeing it/more info): yeah, somehow the cable modem has the mac of the PC cached and that's why your router is not getting an IP and only that PC is. As Bryan suggested, unplug everything and leave it unplugged for 15-30 mins and then plug the cable modem back in and the router to the cable modem and check the WAN status on the router and see if it can get a public IP or not...that should be the first troubleshooting step... BINO -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Stan Zaske Sent: Sunday, January 25, 2009 11:35 AM To: hardware@hardwaregroup.com Subject: Re: [H] Comcast blues Under my
Re: [H] Comcast blues
Stan, I'm gonna snip and inline below.. :) At 13:21 01/26/2009 -0600, you wrote: DHSinclair wrote: Stan, I have been following your thread since the beginning. Sorry not to jump in until now. Not a problem man. :-) snip Seemed to work because I didn't get any error messages but with my router between the cable modem and my 4 boxes none of them will connect. I have to unplug my modem ethernet cable from the router and hook it direct to my main machine to send this email. Tougher question! Do you know whether your Cable Modem has a DNS Server running inside it? If so, this might be a complication...When the router does a reset; like anytime it looses power and reboots, it will call out for an IP Addy. If your modem is happy and using DNS, it will happily grant your router a (?new?) IP Addy. OK, fine. This is how those little IC chips work! All good so far; the modem assigned a lease to the router and is happy. The router is happy cuz it can talk to the modem with its' NEW IP Addy. The problem now is, nobody below the router yet knows the IP Addy of the ROUTER. AND, the router will NOT answer any calls to it unless the IP ADDY address is matched.. :( I do not recall completely ATM, but there is a cmd prompt routine that can be use to query the router from a machine to SEE what its' NEW IP Addy may be! Easier is just to admin (log into) the router and it has to show you what its' LAN-SIDE IP Addy IS! This YOU HAVE TO KNOW! Once you know what the LAN-SIDE IP Addy of the router is, just go to each machine and PUT that IP Addy into the GATEWAY field (CP-Network-TCP/IP Properties). Once, all the machines again know WHERE on the LAN the router is, they will all settle up and again have access THRU the router to the Modem and out to the WWW. Well, that's my view, and, I'm sticking to it; cuz it werkz here in the woods of NW Georgia! This tells me that your router is just borked up. Either, it does not have the MAC addy of your primary machine spoofed/masqueraded on its' WAN side, or, it has lost where it is at. Do you tell your clients (machines) to point to your router's ip address as their GateWay address? See, your modem still knows who you are and is still willing to talk to you (well the machine you used to send your last reply)! I suspect that Comcast assigned; or, has records of the MAC addy you chose (or they chose) when you set your account up. I had to do this with Verizon years ago, and, I suspect that ATT does this in the background. AttT only allows ONE machine per account per their TOA!...Hello, NAT router!! You need to do some admin work at your router to fix this, locally, if you are up to it. Or, as you say, your router just could be toast; and the fix will be a new router! (I can suggest the DL-4300, though it does have more bells and whistles than a dog has fleas!) snip I love computer hardware but when it comes to networking I choke. Thats the beauty of a router for me. It's plug-n-play simplicity with DHCP handling all the esoteric stuff. Back when I used ZoneAlarm I often had to go into settings and give it specific IP's and Subnet Mask's to get connections with my other boxes. Needless to say, I don't use ZoneAlarm anymore. Not to worry. Network stuff can be very simple, or, very, very difficult and obtuse. Everything I know about Networking came to me from the Collective. Every book I ever bought put me into nappy-time! ZoneAlarm and their ilk are personal, local, firewall sw packages. I use none of them. I do not even use the default Windows XP internal firewall...OOH! OOH!Do your other machines have the Windows FireWall ACTIVE? IF so, disable it. Then disable System Restore. Reboot the machine. Let it try and reconnect with the router. Then, if you need to, turn the Windows FW back on! snip I use a D-Link DI-604 and the last firmware is dated 2004 and I have probably been using it since 2006. I've heard of DMZ and NAT but so much of networking seems confusing to me. I've read and read but this is one of those areas where the theory and reality clash. I need to go back to school. g Please go to either DLink and/or the DLSReports web page and check to see if there is a NEWER F/W for your router (by m/n). You could be so F/W behind that the router is now just Stupid. It is not broken; it is just not quite able to get its' head out of its' arse! Perhaps a simple F/W update to your router may fix this whole miasma. If your router's F/W is up-2-date and you just can NOT admin it to get stuff to work/flow, then perhaps the router is toast. It does happen. Yes, networking can easily be confusing. The answers to the most plebeian question will be answered here in the Collective. If nothing else, this Collective does KNOW networking. You get to choose how complex your course syllabus will be! LOL! My Pleasure. I finally get to give a
Re: [H] Comcast blues
I am reminded again how much I liked Insight before Comcast bought them. As much trouble as I've had since then I suspected foul play. I'm pretty sure my router is bad because past experience tells me it should work without any user config from me. Too bad my modem doesn't serve any DHCP or it would have worked plugged into my LAN. Until a couple days ago extending all the way back to when I first installed this router (1996) all my boxes connected to the Internet and that includes the one running PCLinuxOS Tiny Me. Since my modem is working and not caching the MAC addy it must be a router malf. Thanks again. DHSinclair wrote: Stan, I'm gonna snip and inline below.. :) At 13:21 01/26/2009 -0600, you wrote: DHSinclair wrote: Stan, I have been following your thread since the beginning. Sorry not to jump in until now. Not a problem man. :-) snip Seemed to work because I didn't get any error messages but with my router between the cable modem and my 4 boxes none of them will connect. I have to unplug my modem ethernet cable from the router and hook it direct to my main machine to send this email. Tougher question! Do you know whether your Cable Modem has a DNS Server running inside it? If so, this might be a complication...When the router does a reset; like anytime it looses power and reboots, it will call out for an IP Addy. If your modem is happy and using DNS, it will happily grant your router a (?new?) IP Addy. OK, fine. This is how those little IC chips work! All good so far; the modem assigned a lease to the router and is happy. The router is happy cuz it can talk to the modem with its' NEW IP Addy. The problem now is, nobody below the router yet knows the IP Addy of the ROUTER. AND, the router will NOT answer any calls to it unless the IP ADDY address is matched.. :( I do not recall completely ATM, but there is a cmd prompt routine that can be use to query the router from a machine to SEE what its' NEW IP Addy may be! Easier is just to admin (log into) the router and it has to show you what its' LAN-SIDE IP Addy IS! This YOU HAVE TO KNOW! Once you know what the LAN-SIDE IP Addy of the router is, just go to each machine and PUT that IP Addy into the GATEWAY field (CP-Network-TCP/IP Properties). Once, all the machines again know WHERE on the LAN the router is, they will all settle up and again have access THRU the router to the Modem and out to the WWW. Well, that's my view, and, I'm sticking to it; cuz it werkz here in the woods of NW Georgia! This tells me that your router is just borked up. Either, it does not have the MAC addy of your primary machine spoofed/masqueraded on its' WAN side, or, it has lost where it is at. Do you tell your clients (machines) to point to your router's ip address as their GateWay address? See, your modem still knows who you are and is still willing to talk to you (well the machine you used to send your last reply)! I suspect that Comcast assigned; or, has records of the MAC addy you chose (or they chose) when you set your account up. I had to do this with Verizon years ago, and, I suspect that ATT does this in the background. AttT only allows ONE machine per account per their TOA!...Hello, NAT router!! You need to do some admin work at your router to fix this, locally, if you are up to it. Or, as you say, your router just could be toast; and the fix will be a new router! (I can suggest the DL-4300, though it does have more bells and whistles than a dog has fleas!) snip I love computer hardware but when it comes to networking I choke. Thats the beauty of a router for me. It's plug-n-play simplicity with DHCP handling all the esoteric stuff. Back when I used ZoneAlarm I often had to go into settings and give it specific IP's and Subnet Mask's to get connections with my other boxes. Needless to say, I don't use ZoneAlarm anymore. Not to worry. Network stuff can be very simple, or, very, very difficult and obtuse. Everything I know about Networking came to me from the Collective. Every book I ever bought put me into nappy-time! ZoneAlarm and their ilk are personal, local, firewall sw packages. I use none of them. I do not even use the default Windows XP internal firewall...OOH! OOH!Do your other machines have the Windows FireWall ACTIVE? IF so, disable it. Then disable System Restore. Reboot the machine. Let it try and reconnect with the router. Then, if you need to, turn the Windows FW back on! snip I use a D-Link DI-604 and the last firmware is dated 2004 and I have probably been using it since 2006. I've heard of DMZ and NAT but so much of networking seems confusing to me. I've read and read but this is one of those areas where the theory and reality clash. I need to go back to school. g Please go to either DLink and/or the DLSReports web page and check to see if there is a NEWER F/W for your router (by m/n).
Re: [H] Comcast blues
Interesting, when you take the cable from the modem and connect, are you trying the main PC first? Note that they do usually keep track of the mac at the other end, so you'd have to reboot the cable modem each time after you move the cable from one PC to another for the others to work...so the first box should connect, but the others won't b/c they don't have the mac address that the other end is expecting So what happens if you do reboot the cable modem in b/w each time you connect them to the modem? Can the other computers connect then? If not, then it's definitely somehow cached the mac address of that PC (not sure how myself) and you'd need mac masquerading to make it work. GL! BINO -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Stan Zaske Sent: Sunday, January 25, 2009 12:36 AM To: hardware@hardwaregroup.com Subject: Re: [H] Comcast blues When I take the cable from the modem and connect it to each of my PC's one after another only one (my main browser/email box) will connect to the web. I have a D-Link router and I'm a novice at networking but I'll get into the firmware and see if there's anything I can do to change the MAC address. I've rebooted everything and looked into everything I can think but I just don't understand why the other 3 boxes simply will not connect. First time that's ever happened. And thanks for the reply. Bino Gopal wrote: Probably already done, but have you tried rebooting everything? If you have, then if you have a router, this seems like a transient error rather than a change or anything; i.e. if you had a router in b/w the cable modem and the PCs, the cable modem (and thus Comcast) would only see the mac address of the router, so there's no obvious reason it should be requiring the mac address of one of the PCs (did you ever have that PC connected to the cable modem w/o the router in the past?)... So when you say the cable modem will only connect one PC to the web and none of the others? is that through the router or directly from the cable modem to the PC, i.e. putting the PC on a public IP? Could NAT have somehow been disabled on your router? It's also possible that your router has just died/broken; I had a Netgear do that to me a few years back... Oh ok, I see from your last sentence you've taken the cable modem and connected it directly to all your PCs (bypassing the router right?), but only one PC will connect when you do that; hmm, so I ask again, have you tried rebooting the cable modem (and everything else)? If so, and only that one PC can connect, assuming it's b/c it wants that mac address, then you should be able to do mac masquerading on your router; i.e. change the mac address on the WAN port to that of the PC that works, and then see if everything starts working again...that's the only other thing I can think of at this point! Did any of that make sense? :P BINO -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Stan Zaske Sent: Saturday, January 24, 2009 6:51 PM To: hardware@hardwaregroup.com Subject: [H] Comcast blues Have any of you ever run into a situation where your router's WAN port seems to stop working but your ethernet connections among 4 PC's are fine? Then after some more investigation it seems that your cable modem will only connect one PC to the web and none of the others? The only thing I can figure is that my router is fine but Comcast has locked (possibly) my service to the MAC address of this one box and will only connect to it but none of the others. Is my thinking straight on this or can any of you come up with an alternate scenario? It seems might strange to me that I can take the ethernet cable from my Mororola cable modem and switch it from one box to another and only the one will connect. What the heck is going on?
Re: [H] Comcast blues
Not sure about there, but here, they keep track of the mac address. When I changed from an old 10 base T router to a brand new G Wireless router at a rental place once, I had to change the Mac address of the new router to match that of the old one before anything would work.. On Jan 24, 2009, at 6:50 PM, Stan Zaske wrote: Have any of you ever run into a situation where your router's WAN port seems to stop working but your ethernet connections among 4 PC's are fine? Then after some more investigation it seems that your cable modem will only connect one PC to the web and none of the others? The only thing I can figure is that my router is fine but Comcast has locked (possibly) my service to the MAC address of this one box and will only connect to it but none of the others. Is my thinking straight on this or can any of you come up with an alternate scenario? It seems might strange to me that I can take the ethernet cable from my Mororola cable modem and switch it from one box to another and only the one will connect. What the heck is going on? -- JRS steinie**...@pacbell.net Please remove **X** to reply... Facts do not cease to exist just because they are ignored.
Re: [H] Comcast blues
Usually you can wait ~15 minutes and it will time out as well with the cable modem powered off/unplugged. On Sun, Jan 25, 2009 at 09:19:14AM -0800, John R Steinbruner wrote: Not sure about there, but here, they keep track of the mac address. When I changed from an old 10 base T router to a brand new G Wireless router at a rental place once, I had to change the Mac address of the new router to match that of the old one before anything would work.. On Jan 24, 2009, at 6:50 PM, Stan Zaske wrote: Have any of you ever run into a situation where your router's WAN port seems to stop working but your ethernet connections among 4 PC's are fine? Then after some more investigation it seems that your cable modem will only connect one PC to the web and none of the others? The only thing I can figure is that my router is fine but Comcast has locked (possibly) my service to the MAC address of this one box and will only connect to it but none of the others. Is my thinking straight on this or can any of you come up with an alternate scenario? It seems might strange to me that I can take the ethernet cable from my Mororola cable modem and switch it from one box to another and only the one will connect. What the heck is going on? -- JRS steinie**...@pacbell.net Please remove **X** to reply... Facts do not cease to exist just because they are ignored. -- Bryan G. Seitz
Re: [H] Comcast blues
I'll try your suggestion Bino, Thanks. Bino Gopal wrote: Interesting, when you take the cable from the modem and connect, are you trying the main PC first? Note that they do usually keep track of the mac at the other end, so you'd have to reboot the cable modem each time after you move the cable from one PC to another for the others to work...so the first box should connect, but the others won't b/c they don't have the mac address that the other end is expecting So what happens if you do reboot the cable modem in b/w each time you connect them to the modem? Can the other computers connect then? If not, then it's definitely somehow cached the mac address of that PC (not sure how myself) and you'd need mac masquerading to make it work. GL! BINO -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Stan Zaske Sent: Sunday, January 25, 2009 12:36 AM To: hardware@hardwaregroup.com Subject: Re: [H] Comcast blues When I take the cable from the modem and connect it to each of my PC's one after another only one (my main browser/email box) will connect to the web. I have a D-Link router and I'm a novice at networking but I'll get into the firmware and see if there's anything I can do to change the MAC address. I've rebooted everything and looked into everything I can think but I just don't understand why the other 3 boxes simply will not connect. First time that's ever happened. And thanks for the reply. Bino Gopal wrote: Probably already done, but have you tried rebooting everything? If you have, then if you have a router, this seems like a transient error rather than a change or anything; i.e. if you had a router in b/w the cable modem and the PCs, the cable modem (and thus Comcast) would only see the mac address of the router, so there's no obvious reason it should be requiring the mac address of one of the PCs (did you ever have that PC connected to the cable modem w/o the router in the past?)... So when you say the cable modem will only connect one PC to the web and none of the others? is that through the router or directly from the cable modem to the PC, i.e. putting the PC on a public IP? Could NAT have somehow been disabled on your router? It's also possible that your router has just died/broken; I had a Netgear do that to me a few years back... Oh ok, I see from your last sentence you've taken the cable modem and connected it directly to all your PCs (bypassing the router right?), but only one PC will connect when you do that; hmm, so I ask again, have you tried rebooting the cable modem (and everything else)? If so, and only that one PC can connect, assuming it's b/c it wants that mac address, then you should be able to do mac masquerading on your router; i.e. change the mac address on the WAN port to that of the PC that works, and then see if everything starts working again...that's the only other thing I can think of at this point! Did any of that make sense? :P BINO -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Stan Zaske Sent: Saturday, January 24, 2009 6:51 PM To: hardware@hardwaregroup.com Subject: [H] Comcast blues Have any of you ever run into a situation where your router's WAN port seems to stop working but your ethernet connections among 4 PC's are fine? Then after some more investigation it seems that your cable modem will only connect one PC to the web and none of the others? The only thing I can figure is that my router is fine but Comcast has locked (possibly) my service to the MAC address of this one box and will only connect to it but none of the others. Is my thinking straight on this or can any of you come up with an alternate scenario? It seems might strange to me that I can take the ethernet cable from my Mororola cable modem and switch it from one box to another and only the one will connect. What the heck is going on?
Re: [H] Comcast blues
Under my router's Device Info, the status tab has a LAN section on top and a WAN section underneath. The WAN section lists mack address, connection, IP address, subnet mask, default gateway, and lastly DNS. To the right of connection it says: DHCP Client Disconnected and to the right of that are two buttons for DHCP release and DHCP renew. I've tried the release and renew buttons but the renew action goes to a screen that says renew IP timeout. I'm pretty sure that this is the reason none of my boxes will connect through the router to the Internet. Am I missing something or can anybody add anything? Thanks! Bryan Seitz wrote: Usually you can wait ~15 minutes and it will time out as well with the cable modem powered off/unplugged. On Sun, Jan 25, 2009 at 09:19:14AM -0800, John R Steinbruner wrote: Not sure about there, but here, they keep track of the mac address. When I changed from an old 10 base T router to a brand new G Wireless router at a rental place once, I had to change the Mac address of the new router to match that of the old one before anything would work.. On Jan 24, 2009, at 6:50 PM, Stan Zaske wrote: Have any of you ever run into a situation where your router's WAN port seems to stop working but your ethernet connections among 4 PC's are fine? Then after some more investigation it seems that your cable modem will only connect one PC to the web and none of the others? The only thing I can figure is that my router is fine but Comcast has locked (possibly) my service to the MAC address of this one box and will only connect to it but none of the others. Is my thinking straight on this or can any of you come up with an alternate scenario? It seems might strange to me that I can take the ethernet cable from my Mororola cable modem and switch it from one box to another and only the one will connect. What the heck is going on? -- JRS steinie**...@pacbell.net Please remove **X** to reply... Facts do not cease to exist just because they are ignored.
Re: [H] Comcast blues
Good to know. I have DSL at home, so was not sure if Comcast was tied permanently to that MAC address or not. :) On Jan 25, 2009, at 10:58 AM, Bryan Seitz wrote: Usually you can wait ~15 minutes and it will time out as well with the cable modem powered off/unplugged. On Sun, Jan 25, 2009 at 09:19:14AM -0800, John R Steinbruner wrote: Not sure about there, but here, they keep track of the mac address. When I changed from an old 10 base T router to a brand new G Wireless router at a rental place once, I had to change the Mac address of the new router to match that of the old one before anything would work..
Re: [H] Comcast blues
I may just replace my current router if it turns out to be broken. Reading the manual on my Motorola Surfboard 5100 it shows a connection example of connecting to multiple PC's with a hub or switch. So apparently the modem is a DHCP server (if that's the right way to say it). Does anybody on the list use a 4 or 5 port switch instead of a router? Personally, I'd rather save a few bucks and just get a 10/100/1000 switch instead of a 10/100 router. John R Steinbruner wrote: Not sure about there, but here, they keep track of the mac address. When I changed from an old 10 base T router to a brand new G Wireless router at a rental place once, I had to change the Mac address of the new router to match that of the old one before anything would work.. On Jan 24, 2009, at 6:50 PM, Stan Zaske wrote: Have any of you ever run into a situation where your router's WAN port seems to stop working but your ethernet connections among 4 PC's are fine? Then after some more investigation it seems that your cable modem will only connect one PC to the web and none of the others? The only thing I can figure is that my router is fine but Comcast has locked (possibly) my service to the MAC address of this one box and will only connect to it but none of the others. Is my thinking straight on this or can any of you come up with an alternate scenario? It seems might strange to me that I can take the ethernet cable from my Mororola cable modem and switch it from one box to another and only the one will connect. What the heck is going on?
Re: [H] Comcast blues
Hmm, interesting. So remember there are two sides, like you said WAN and LAN. WAN refers to the side b/w Comcast and you; to you that's the WAN side. You cable modem is the device getting an IP from the headend/CO and then giving it to whatever device you plug it into, in this case your router. So on your router's WAN port, it's configured for DHCP so it should just be able to do DHCP to the cable modem and get it's IP if everything is working properly. But it sounds like there's some issue b/c when you try to renew the IP on the router, it's not getting the proper DHCP response...but if that other PC is working...hmmm... So current theory (w/o seeing it/more info): yeah, somehow the cable modem has the mac of the PC cached and that's why your router is not getting an IP and only that PC is. As Bryan suggested, unplug everything and leave it unplugged for 15-30 mins and then plug the cable modem back in and the router to the cable modem and check the WAN status on the router and see if it can get a public IP or not...that should be the first troubleshooting step... BINO -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Stan Zaske Sent: Sunday, January 25, 2009 11:35 AM To: hardware@hardwaregroup.com Subject: Re: [H] Comcast blues Under my router's Device Info, the status tab has a LAN section on top and a WAN section underneath. The WAN section lists mack address, connection, IP address, subnet mask, default gateway, and lastly DNS. To the right of connection it says: DHCP Client Disconnected and to the right of that are two buttons for DHCP release and DHCP renew. I've tried the release and renew buttons but the renew action goes to a screen that says renew IP timeout. I'm pretty sure that this is the reason none of my boxes will connect through the router to the Internet. Am I missing something or can anybody add anything? Thanks! Bryan Seitz wrote: Usually you can wait ~15 minutes and it will time out as well with the cable modem powered off/unplugged. On Sun, Jan 25, 2009 at 09:19:14AM -0800, John R Steinbruner wrote: Not sure about there, but here, they keep track of the mac address. When I changed from an old 10 base T router to a brand new G Wireless router at a rental place once, I had to change the Mac address of the new router to match that of the old one before anything would work.. On Jan 24, 2009, at 6:50 PM, Stan Zaske wrote: Have any of you ever run into a situation where your router's WAN port seems to stop working but your ethernet connections among 4 PC's are fine? Then after some more investigation it seems that your cable modem will only connect one PC to the web and none of the others? The only thing I can figure is that my router is fine but Comcast has locked (possibly) my service to the MAC address of this one box and will only connect to it but none of the others. Is my thinking straight on this or can any of you come up with an alternate scenario? It seems might strange to me that I can take the ethernet cable from my Mororola cable modem and switch it from one box to another and only the one will connect. What the heck is going on? -- JRS steinie**...@pacbell.net Please remove **X** to reply... Facts do not cease to exist just because they are ignored.
Re: [H] Comcast blues
Doing it now, Thanks! Bino Gopal wrote: Hmm, interesting. So remember there are two sides, like you said WAN and LAN. WAN refers to the side b/w Comcast and you; to you that's the WAN side. You cable modem is the device getting an IP from the headend/CO and then giving it to whatever device you plug it into, in this case your router. So on your router's WAN port, it's configured for DHCP so it should just be able to do DHCP to the cable modem and get it's IP if everything is working properly. But it sounds like there's some issue b/c when you try to renew the IP on the router, it's not getting the proper DHCP response...but if that other PC is working...hmmm... So current theory (w/o seeing it/more info): yeah, somehow the cable modem has the mac of the PC cached and that's why your router is not getting an IP and only that PC is. As Bryan suggested, unplug everything and leave it unplugged for 15-30 mins and then plug the cable modem back in and the router to the cable modem and check the WAN status on the router and see if it can get a public IP or not...that should be the first troubleshooting step... BINO -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Stan Zaske Sent: Sunday, January 25, 2009 11:35 AM To: hardware@hardwaregroup.com Subject: Re: [H] Comcast blues Under my router's Device Info, the status tab has a LAN section on top and a WAN section underneath. The WAN section lists mack address, connection, IP address, subnet mask, default gateway, and lastly DNS. To the right of connection it says: DHCP Client Disconnected and to the right of that are two buttons for DHCP release and DHCP renew. I've tried the release and renew buttons but the renew action goes to a screen that says renew IP timeout. I'm pretty sure that this is the reason none of my boxes will connect through the router to the Internet. Am I missing something or can anybody add anything? Thanks! Bryan Seitz wrote: Usually you can wait ~15 minutes and it will time out as well with the cable modem powered off/unplugged. On Sun, Jan 25, 2009 at 09:19:14AM -0800, John R Steinbruner wrote: Not sure about there, but here, they keep track of the mac address. When I changed from an old 10 base T router to a brand new G Wireless router at a rental place once, I had to change the Mac address of the new router to match that of the old one before anything would work.. On Jan 24, 2009, at 6:50 PM, Stan Zaske wrote: Have any of you ever run into a situation where your router's WAN port seems to stop working but your ethernet connections among 4 PC's are fine? Then after some more investigation it seems that your cable modem will only connect one PC to the web and none of the others? The only thing I can figure is that my router is fine but Comcast has locked (possibly) my service to the MAC address of this one box and will only connect to it but none of the others. Is my thinking straight on this or can any of you come up with an alternate scenario? It seems might strange to me that I can take the ethernet cable from my Mororola cable modem and switch it from one box to another and only the one will connect. What the heck is going on? -- JRS steinie**...@pacbell.net Please remove **X** to reply... Facts do not cease to exist just because they are ignored.
Re: [H] Comcast blues
Probably already done, but have you tried rebooting everything? If you have, then if you have a router, this seems like a transient error rather than a change or anything; i.e. if you had a router in b/w the cable modem and the PCs, the cable modem (and thus Comcast) would only see the mac address of the router, so there's no obvious reason it should be requiring the mac address of one of the PCs (did you ever have that PC connected to the cable modem w/o the router in the past?)... So when you say the cable modem will only connect one PC to the web and none of the others? is that through the router or directly from the cable modem to the PC, i.e. putting the PC on a public IP? Could NAT have somehow been disabled on your router? It's also possible that your router has just died/broken; I had a Netgear do that to me a few years back... Oh ok, I see from your last sentence you've taken the cable modem and connected it directly to all your PCs (bypassing the router right?), but only one PC will connect when you do that; hmm, so I ask again, have you tried rebooting the cable modem (and everything else)? If so, and only that one PC can connect, assuming it's b/c it wants that mac address, then you should be able to do mac masquerading on your router; i.e. change the mac address on the WAN port to that of the PC that works, and then see if everything starts working again...that's the only other thing I can think of at this point! Did any of that make sense? :P BINO -Original Message- From: hardware-boun...@hardwaregroup.com [mailto:hardware-boun...@hardwaregroup.com] On Behalf Of Stan Zaske Sent: Saturday, January 24, 2009 6:51 PM To: hardware@hardwaregroup.com Subject: [H] Comcast blues Have any of you ever run into a situation where your router's WAN port seems to stop working but your ethernet connections among 4 PC's are fine? Then after some more investigation it seems that your cable modem will only connect one PC to the web and none of the others? The only thing I can figure is that my router is fine but Comcast has locked (possibly) my service to the MAC address of this one box and will only connect to it but none of the others. Is my thinking straight on this or can any of you come up with an alternate scenario? It seems might strange to me that I can take the ethernet cable from my Mororola cable modem and switch it from one box to another and only the one will connect. What the heck is going on?
Re: [H] Comcast
With the exception of Comcast being evil, no. It should be plug and play like that. Winterlight wrote: My sister is signing up with Comcast broadband, and she is renting the modem from them. I have COX. Is there anything about Comcast that is different or propriety? Or is this as easy as COX is ...plug the router I set up and sent her in DHCP, and go? thanks
Re: [H] Comcast
I'll second that evil warning! I long for the good-old days when I was an Insight customer before Comcast got their evil hands on it! Ben Ruset wrote: With the exception of Comcast being evil, no. It should be plug and play like that. Winterlight wrote: My sister is signing up with Comcast broadband, and she is renting the modem from them. I have COX. Is there anything about Comcast that is different or propriety? Or is this as easy as COX is ...plug the router I set up and sent her in DHCP, and go? thanks
Re: [H] Comcast 250 GB Limit and monitoring software
rollover usage would be nice, if they indeed cap things. fp At 10:08 PM 9/15/2008, James Maki Poked the stick with: Thanks to all who responded with comments, suggestions or viewpoints on the coming change to Comcast. I am not happy with the cap, even if I don't surpass it, because it leaves me having to monitor my usage for what used to be unlimited. I realize it was never unlimited, but having to keep track of things is just another bother in an already complicated world. -- Tallyho ! ]:8) Taglines below ! -- 24 hours in a day... 24 beers in a case... coincidence?.
Re: [H] Comcast 250 GB Limit and monitoring software
And to make matters more upsetting, I am seeing Comcast ads for their internet service touting downloading movies, tv and music. They have a special price for new customers of only $24.99 per month for the rest of the year. Now, why does a company that is complaining of network saturation by their current customers go out of their way to reduce their income to attract NEW customers? Makes NO sense unless they only want customers who utilize 2-3 GB per month so they can get rid of the ones who actually utilize their capacity! /soapbox again. Jim Maki [EMAIL PROTECTED]
RE: [H] Comcast Cable's Speed
Kent, 116th and 225th St. Mark Dodge MD Computers 602-421-0329 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alex Sent: Monday, September 19, 2005 10:54 PM To: 'The Hardware List' Subject: RE: [H] Comcast Cable's Speed Where did you move to in Seattle?
Re: [H] Comcast Cable's Speed
A good friend of mine in Vienna, VA (just SW of DC) got a new service from Verizon. They ran fiber to his house and it is a souped up DSL-like service. 16 mbits for $50 a month. Me want... -- Brian
Re: [H] Comcast Cable's Speed
Mark Dodge wrote: Wow, I thought that cable was fast but 7153 according to DSLreports. Went from 3 meg DSL in Phoenix to 6 meg cable in Seattle, me likes. You probably pay twice as much too. My 3 Mb DSL is only $24.99. Gary VanderMolen
Re: [H] Comcast Cable's Speed
Sweet! Brian Weeden wrote: A good friend of mine in Vienna, VA (just SW of DC) got a new service from Verizon. They ran fiber to his house and it is a souped up DSL-like service. 16 mbits for $50 a month. Me want...
RE: [H] Comcast Cable's Speed
No kidding that would be awesome Mark Dodge MD Computers 602-421-0329 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian Weeden Sent: Monday, September 19, 2005 6:43 AM To: The Hardware List Subject: Re: [H] Comcast Cable's Speed A good friend of mine in Vienna, VA (just SW of DC) got a new service from Verizon. They ran fiber to his house and it is a souped up DSL-like service. 16 mbits for $50 a month. Me want... -- Brian
RE: [H] Comcast Cable's Speed
14.99 for the rest of the year then 34.99. Mark Dodge MD Computers 602-421-0329 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary VanderMolen Sent: Monday, September 19, 2005 10:22 AM To: The Hardware List Subject: Re: [H] Comcast Cable's Speed Mark Dodge wrote: Wow, I thought that cable was fast but 7153 according to DSLreports. Went from 3 meg DSL in Phoenix to 6 meg cable in Seattle, me likes. You probably pay twice as much too. My 3 Mb DSL is only $24.99. Gary VanderMolen
RE: [H] Comcast Cable's Speed
Thank you, I like it so far, the weather is great.. Mark Dodge MD Computers 602-421-0329 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of jeff.lane Sent: Sunday, September 18, 2005 4:55 PM To: The Hardware List Subject: Re: [H] Comcast Cable's Speed Oh, BTW. Welcome to Washington State, Mark. I think you will like it here. I lived in Phoenix many years ago and I prefer the rain of Western WA to the incessant heat of mid and southern Arizona. You, also, don't get much snow over thereit isn't even an issue. - Original Message - From: Mark Dodge [EMAIL PROTECTED] To: 'The Hardware List' hardware@hardwaregroup.com Sent: Sunday, September 18, 2005 4:46 PM Subject: [H] Comcast Cable's Speed Wow, I thought that cable was fast but 7153 according to DSLreports. Went from 3 meg DSL in Phoenix to 6 meg cable in Seattle, me likes. Mark Dodge MD Computers 602-421-0329 -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.344 / Virus Database: 267.11.1/104 - Release Date: 9/16/2005
RE: [H] Comcast Cable's Speed
Where did you move to in Seattle? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mark Dodge Sent: Monday, September 19, 2005 10:38 PM To: 'The Hardware List' Subject: RE: [H] Comcast Cable's Speed Thank you, I like it so far, the weather is great.. Mark Dodge MD Computers 602-421-0329 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of jeff.lane Sent: Sunday, September 18, 2005 4:55 PM To: The Hardware List Subject: Re: [H] Comcast Cable's Speed Oh, BTW. Welcome to Washington State, Mark. I think you will like it here. I lived in Phoenix many years ago and I prefer the rain of Western WA to the incessant heat of mid and southern Arizona. You, also, don't get much snow over thereit isn't even an issue. - Original Message - From: Mark Dodge [EMAIL PROTECTED] To: 'The Hardware List' hardware@hardwaregroup.com Sent: Sunday, September 18, 2005 4:46 PM Subject: [H] Comcast Cable's Speed Wow, I thought that cable was fast but 7153 according to DSLreports. Went from 3 meg DSL in Phoenix to 6 meg cable in Seattle, me likes. Mark Dodge MD Computers 602-421-0329 -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.344 / Virus Database: 267.11.1/104 - Release Date: 9/16/2005
Re: [H] Comcast Cable's Speed
Not here in Spokanemax is 4mbs.and that gets iffy at times. - Original Message - From: Mark Dodge [EMAIL PROTECTED] To: 'The Hardware List' hardware@hardwaregroup.com Sent: Sunday, September 18, 2005 4:46 PM Subject: [H] Comcast Cable's Speed Wow, I thought that cable was fast but 7153 according to DSLreports. Went from 3 meg DSL in Phoenix to 6 meg cable in Seattle, me likes. Mark Dodge MD Computers 602-421-0329 -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.344 / Virus Database: 267.11.1/104 - Release Date: 9/16/2005
Re: [H] Comcast Cable's Speed
Oh, BTW. Welcome to Washington State, Mark. I think you will like it here. I lived in Phoenix many years ago and I prefer the rain of Western WA to the incessant heat of mid and southern Arizona. You, also, don't get much snow over thereit isn't even an issue. - Original Message - From: Mark Dodge [EMAIL PROTECTED] To: 'The Hardware List' hardware@hardwaregroup.com Sent: Sunday, September 18, 2005 4:46 PM Subject: [H] Comcast Cable's Speed Wow, I thought that cable was fast but 7153 according to DSLreports. Went from 3 meg DSL in Phoenix to 6 meg cable in Seattle, me likes. Mark Dodge MD Computers 602-421-0329 -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.344 / Virus Database: 267.11.1/104 - Release Date: 9/16/2005
Re: [H] Comcast Cable's Speed
I get 4.5 meg down and 500 up from Cox, but it is rare to find a server that will feed me data at 4.5 ! At 04:46 PM 9/18/2005, you wrote: Wow, I thought that cable was fast but 7153 according to DSLreports. Went from 3 meg DSL in Phoenix to 6 meg cable in Seattle, me likes. Mark Dodge MD Computers 602-421-0329
Re: [H] Comcast Cable's Speed
At 08:39 PM 9/18/2005, warpmedia typed: Giganews will! =) So won't SuperNews. --+-- Wayne D. Johnson Ashland, OH, USA 44805 http://www.wavijo.com
Re: [H] Comcast Cable's Speed
At 09:48 PM 9/18/2005, warpmedia typed: Dunno, you tried them? I was on Buzzard and use to have Newsfeeds, neither gave me that much speed. I was with them for 4 years was very happy with retention download speeds. I had to drop cable go to Verizon DSL after my wife lost her job when the company was sold. Fortunately VZ carries all the major NGs also has excellent retention. It took a while to get use to going from 4.5 down to 1.5. :-( --+-- Wayne D. Johnson Ashland, OH, USA 44805 http://www.wavijo.com
RE: [H] Comcast Cable's Speed
Giganews didn't feel very fast this morning. Mark Dodge MD Computers 602-421-0329 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of warpmedia Sent: Sunday, September 18, 2005 5:40 PM To: The Hardware List Subject: Re: [H] Comcast Cable's Speed Giganews will! =) Winterlight wrote: I get 4.5 meg down and 500 up from Cox, but it is rare to find a server that will feed me data at 4.5 !
Re: [H] Comcast Cable's Speed
I get 4.5 meg down and 500 up from Cox, but it is rare to find a server that will feed me data at 4.5 ! A lot of people make this sort of comment...yet I seem to have no problem finding servers that can fill my 6mbit DSL line. In fact, servers that CAN'T are more rare than those that can. Greg
Re: [H] Comcast rant
Yeah, service level agreements, that's what I meant. I just assume the last mile would go up quick but backbone access to the Internet was the high cost item after all it the loop is cheap, gateway costs. Comcast still has a $100/mo business connection AFAIK. Carroll Kong wrote: The high cost of a T1 has a lot of other benefits, including SLA agreements which is not the same as QoS (none of them offer that directly). These kinds of outages would not be tolerated or they would incur some kind of refund of sorts. Another cost factor is dedicated phone line runs, but you can get that with DSL if you specifically asked for it. Once Fiber Optics Service (FIOS) is deployed en-mass, T1s might go the way of ISDN. Although FIOS is geared towards home users for now and FIOS has been in the works for years. Japan was easily getting ludicrous 10Mb/1Mb links for $40-50/month. Reason? Dense locations allow for easier wiring. New buildings had fiber runs into them and/or ethernet runs to the rooms. This easily lets them leverage more powerful technologies over fiber. You can still run servers if you pay a little more for higher end cable or DSL but then you get close to around $100/month. Admittedly, still a fantastic deal for the small business owner. Also, cable came out first with the best service. @Home provided 6Mbp/2Mbps for about $40-50/month many years ago. Things are easy when you are not paying for it. The investors of @Home (now defunct ATHM) were footing the bill for lax bandwidth controls. The DSL Service was limited greatly by technology and deployment issues. As technology got better, improvements were made to beef up the speeds. As for general core bandwidth costs, new technology advances in Dense Wave Division Multiplexing (DWDM) gave even more bandwidth up in the core. The limiter in the technology has been reaching the customer base, and getting them wired up. When ADSL2 and DOCSIS 3.0 come out, the speeds will increase once again for everyone and we will all benefit.
Re: [H] Comcast rant
warpmedia wrote: Point being from a download perspective were getting 2 to 4 times that for $100/mo and getting fractional T1 uploads. I can remember all the talk about the upcoming DSL service how it was impossible to give these speeds for the crazy price of $100/mo. Granted there is another component to make this work like true t1 or better and thats QOS guarantees with the right to run servers on the circuit but upload/download wise we're already there or beyond. Ben Ruset wrote: DSL is $29.99/month in Jersey. T1's are now anywhere from $600-$1000. The high cost of a T1 has a lot of other benefits, including SLA agreements which is not the same as QoS (none of them offer that directly). These kinds of outages would not be tolerated or they would incur some kind of refund of sorts. Another cost factor is dedicated phone line runs, but you can get that with DSL if you specifically asked for it. Once Fiber Optics Service (FIOS) is deployed en-mass, T1s might go the way of ISDN. Although FIOS is geared towards home users for now and FIOS has been in the works for years. Japan was easily getting ludicrous 10Mb/1Mb links for $40-50/month. Reason? Dense locations allow for easier wiring. New buildings had fiber runs into them and/or ethernet runs to the rooms. This easily lets them leverage more powerful technologies over fiber. You can still run servers if you pay a little more for higher end cable or DSL but then you get close to around $100/month. Admittedly, still a fantastic deal for the small business owner. Also, cable came out first with the best service. @Home provided 6Mbp/2Mbps for about $40-50/month many years ago. Things are easy when you are not paying for it. The investors of @Home (now defunct ATHM) were footing the bill for lax bandwidth controls. The DSL Service was limited greatly by technology and deployment issues. As technology got better, improvements were made to beef up the speeds. As for general core bandwidth costs, new technology advances in Dense Wave Division Multiplexing (DWDM) gave even more bandwidth up in the core. The limiter in the technology has been reaching the customer base, and getting them wired up. When ADSL2 and DOCSIS 3.0 come out, the speeds will increase once again for everyone and we will all benefit. -- - Carroll Kong
Re: [H] Comcast rant
Today, tech comes, checks verifies that I have a -2dB signal. Good I think, problem found, so they'll do something to bring the quality up. Well it didn't go quite that way. 1st he tells me I have to replace my Motorola SB-3100 because it's not support is part of the problem. So I ask what he means by this and he doesn't know other than it's not supported even if it is working, etc Then proceeds to tell me that a -10 should be OK never mind a -2. He goes down changes my connectors at the demarc to the newer compression ones. Still -2 comes up and I'm supposed to live with it. Sign his sheet off he goes (oh and he was over an hour late missing a 1-3pm window). grrr In all fairness, he was correct. A -2dB signal is in fact a very good signal. The optimal target is 0dB, but the acceptable range is from -15 to +15. That being said, you also need a good SNR and upstream signal strength too... Personally, my experiences with cable have been extremely negative. I'll keep my DSL. Greg
Re: [H] Comcast rant
As much as I loathe Verizon as a company, my DSL has been pretty much solid for the past four years. There were only two outages since I've owned my modem, and both were resolved in about a day. Sure, it might be a bit slower than cable, but cable is just too damn unreliable. As a former Comcast employee, I know the types of mouth breathers that they get to run their company. I don't trust them to keep two tin cans and string connected, let alone a WAN. Personally, my experiences with cable have been extremely negative. I'll keep my DSL. Greg
RE: [H] Comcast rant
I have had great service with our TWC cable. I'd say that in the 5 or so years that I've had RR, the cable has only been out 3-4 times. All but one of those lasted less than a few hours. The other time it was out for about 1.5 days. Bobby -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ben Ruset Sent: Friday, April 08, 2005 12:30 PM To: The Hardware List Subject: Re: [H] Comcast rant As much as I loathe Verizon as a company, my DSL has been pretty much solid for the past four years. There were only two outages since I've owned my modem, and both were resolved in about a day. Sure, it might be a bit slower than cable, but cable is just too damn unreliable. As a former Comcast employee, I know the types of mouth breathers that they get to run their company. I don't trust them to keep two tin cans and string connected, let alone a WAN. Personally, my experiences with cable have been extremely negative. I'll keep my DSL. Greg
Re: [H] Comcast rant
From: Winterlight [EMAIL PROTECTED] Reply-To: The Hardware List hardware@hardwaregroup.com To: The Hardware List hardware@hardwaregroup.com Subject: Re: [H] Comcast rant Date: Fri, 08 Apr 2005 10:10:10 -0700 And, of course, it provides me with 24/7 3 plus megabytes down and 512Kb up, something I don't think DSL can match anywhere! Enter FIOS, the cable killer, T3 speeds, for pennies. http://www22.verizon.com/fiosforhome/channels/fios/root/faq.asp#q1
Re: [H] Comcast rant
Well I have COX on a state of the art fiber optic system. There is a fiber optic line on the pole 20 feet from where I am sitting. I have never had a real problem. Yeah it has gone down at midnight a handful of times in the five years I have had it, presumably during maintenance, but all in all, it has been one of the most reliable services I have ever subscribed to. And, of course, it provides me with 24/7 3 plus megabytes down and 512Kb up, something I don't think DSL can match anywhere! My 6.0/608 SBC DSL line for $40/mo would beg to differ. :) As far as reliability, it has been down at most 2-3 hours in the 3 years I've had it at this location. Greg
Re: [H] Comcast rant
OK, Cox is good. Comcast, whom Warpmedia has, sucks. At least here in New Jersey were we both live. Winterlight wrote: Well I have COX on a state of the art fiber optic system. There is a fiber optic line on the pole 20 feet from where I am sitting. I have never had a real problem. Yeah it has gone down at midnight a handful of times in the five years I have had it, presumably during maintenance, but all in all, it has been one of the most reliable services I have ever subscribed to. And, of course, it provides me with 24/7 3 plus megabytes down and 512Kb up, something I don't think DSL can match anywhere!
Re: [H] Comcast rant
Ben Ruset wrote: OK, Cox is good. Comcast, whom Warpmedia has, sucks. At least here in New Jersey were we both live. You are just having some bad luck. Trust me, I am in the same Regional Area Network (RAN) as you are. :) They upgraded the code on their routers, and hopefully it should be okay now. crosses fingers -- - Carroll Kong
Re: [H] Comcast rant
And, of course, it provides me with 24/7 3 plus megabytes down and 512Kb up, something I don't think DSL can match anywhere! http://www02.sbc.com/DSL_new/content_new/1,,18,00.html Gary VanderMolen
Re: [H] Comcast rant
Well I've only had a few problems in 3 years at the location, mostly of the time it's just them doing maintenance the modem comes back up in a 1/2 hour. This may just be more of that and if their people would just all give the same answer life would be much easier. From my experience combined with statements made by past line techs worried about baluns, splitters, long runs, coupled with their splitters doing -4 attenuation (which I'm NOT using), you'd assume loss of connectivity @ -5 or worse. It has been -2 for two years, just figured that when it dipped below this I was loosing connectivity (was -5 when the problem happened). That and a generally sub-par video signal from analog on my WEGA. Hence the complaint of not having as good a signal as my last 3 locations. Chalk it up to them doing work move on I guess. F'ck them on buying a new modem until I see a real technical reason why it won't work. Either way it's been a hell of a few days with my connection going down over over not to mention TS idiots giving different answers stupid advice. Greg Sevart wrote: Today, tech comes, checks verifies that I have a -2dB signal. Good I think, problem found, so they'll do something to bring the quality up. Well it didn't go quite that way. 1st he tells me I have to replace my Motorola SB-3100 because it's not support is part of the problem. So I ask what he means by this and he doesn't know other than it's not supported even if it is working, etc Then proceeds to tell me that a -10 should be OK never mind a -2. He goes down changes my connectors at the demarc to the newer compression ones. Still -2 comes up and I'm supposed to live with it. Sign his sheet off he goes (oh and he was over an hour late missing a 1-3pm window). grrr In all fairness, he was correct. A -2dB signal is in fact a very good signal. The optimal target is 0dB, but the acceptable range is from -15 to +15. That being said, you also need a good SNR and upstream signal strength too... Personally, my experiences with cable have been extremely negative. I'll keep my DSL. Greg
Re: [H] Comcast rant
Sound like everyone responding, so far, lives in the East Coast areas. I had the same problems here in eastern Washington State. It was screwed up all day yesterday until nearly midnight. I went through all of the motions troubleshooting here, thinking it may have been my equipment/software, without any success. Finally, believe mein absolute desperation, I went to the live Comcast chat line. It immediately bounced me to a screen that stated they were having a national outage caused by unknown factors and to try later. This was the first time I have EVER seen them admit to ANYTHING being out of the ordinary. I assume there have been other times but I have never seen or heard of one. Josh MacCraw mentioned their online and phone support in the first message of this thread. I wholeheartedly agree with himbeen there an done it Unfortunately I am stuck here as I am to far away from a CO to get any DSL or I would switch. Jeff From: warpmedia [EMAIL PROTECTED] Subject: Re: [H] Comcast rant Well I've only had a few problems in 3 years at the location, mostly of the time it's just them doing maintenance the modem comes back up in a 1/2 hour. This may just be more of that and if their people would just all give the same answer life would be much easier. From my experience combined with statements made by past line techs worried about baluns, splitters, long runs, coupled with their splitters doing -4 attenuation (which I'm NOT using), you'd assume loss of connectivity @ -5 or worse. It has been -2 for two years, just figured that when it dipped below this I was loosing connectivity (was -5 when the problem happened). That and a generally sub-par video signal from analog on my WEGA. Hence the complaint of not having as good a signal as my last 3 locations. Chalk it up to them doing work move on I guess. F'ck them on buying a new modem until I see a real technical reason why it won't work. Either way it's been a hell of a few days with my connection going down over over not to mention TS idiots giving different answers stupid advice. Greg Sevart wrote: Today, tech comes, checks verifies that I have a -2dB signal. Good I think, problem found, so they'll do something to bring the quality up. Well it didn't go quite that way. 1st he tells me I have to replace my Motorola SB-3100 because it's not support is part of the problem. So I ask what he means by this and he doesn't know other than it's not supported even if it is working, etc Then proceeds to tell me that a -10 should be OK never mind a -2. He goes down changes my connectors at the demarc to the newer compression ones. Still -2 comes up and I'm supposed to live with it. Sign his sheet off he goes (oh and he was over an hour late missing a 1-3pm window). grrr In all fairness, he was correct. A -2dB signal is in fact a very good signal. The optimal target is 0dB, but the acceptable range is from -15 to +15. That being said, you also need a good SNR and upstream signal strength too... Personally, my experiences with cable have been extremely negative. I'll keep my DSL. Greg
Re: [H] Comcast rant
My guess is that if NJ Verizon is that high, that would explain Comcast's upgrade. As it is I pay about $40/mo for the same level of service from them. DSL is the only competition that pushes them up! Hard to believe in '99 we were paying $1000/mo or so for a T1 lines gateway service. Greg Sevart wrote: Well I have COX on a state of the art fiber optic system. There is a fiber optic line on the pole 20 feet from where I am sitting. I have never had a real problem. Yeah it has gone down at midnight a handful of times in the five years I have had it, presumably during maintenance, but all in all, it has been one of the most reliable services I have ever subscribed to. And, of course, it provides me with 24/7 3 plus megabytes down and 512Kb up, something I don't think DSL can match anywhere! My 6.0/608 SBC DSL line for $40/mo would beg to differ. :) As far as reliability, it has been down at most 2-3 hours in the 3 years I've had it at this location. Greg
Re: [H] Comcast rant
jeff.lane [EMAIL PROTECTED] wrote: Sound like everyone responding, so far, lives in the East Coast areas. I had the same problems here in eastern Washington State. It was screwed up all day yesterday until nearly midnight. Same here in Denver. DNS was down all evening. Al All of us are standing in the mud. Some are looking at their feet. Some are looking at the stars.
Re: [H] Comcast rant
That's the drawback to my DSL. My upload is horrible. But since I don't do much P2P (I do most of my downloads on Verizon's EXCELLENT news server) I don't mind the sub-par upload. The best part is, speeds are only going to get better. :) warpmedia wrote: Point being from a download perspective were getting 2 to 4 times that for $100/mo and getting fractional T1 uploads. I can remember all the talk about the upcoming DSL service how it was impossible to give these speeds for the crazy price of $100/mo. Granted there is another component to make this work like true t1 or better and thats QOS guarantees with the right to run servers on the circuit but upload/download wise we're already there or beyond.
Re: [H] Comcast rant
Sound like everyone responding, so far, lives in the East Coast areas. I had the same problems here in eastern Washington State. It was screwed up all day yesterday until nearly midnight. Same here in Denver. DNS was down all evening. Comcast has acknowledged a nationwide DNS problem: http://www.computerworld.com/managementtopics/outsourcing/isptelecom/story/0,10801,100960,00.html?source=NLT_PMnid=100960 Gary VanderMolen
