Re: [LegacyUG] Backup to cloud

[Cathy Pinner]

When the solution to error 503 are irrelevant, usually either just 
closing and reopening Legacy or restarting your computer and then trying 
again fixes this.

Contact Support if it doesn't. supp...@legacyfamilytree.com

Cathy


Gloria DeSousa 
Tuesday, 21 July 2020 1:16 AM
Has anyone come up with a solution to the Backup Error: 503, Cannot 
open zip file? I've been having the message pop up for two days, and 
it really means it - my files are not being backed up, but the 
instructions on


http://support.legacyfamilytree.com/article/AA-00261 do not make sense 
to me. It has:


Error 503 is generally the result of a problem with access to the 
backup device.


You can test your CD-RW drive very easily. First, save your Legacy 
backup files to your desktop screen and then close Legacy. Next RIGHT 
click on the backup files and select *Send To* > *CD-RW Drive* (or 
*DVD-RW Drive*) from the popup menu. If you still get 503, then the 
problem isn't with the Legacy program at all. The possible causes of 
this error would be one of the following:


 *
The CD-RW disk is marked Read-Only, or the security switch on the
memory stick is set to lock. Try another disk or unlock the memory
stick.

 *
The ZIP file being saved exceeds the maximum size of the removable
storage device.

 *
The CD is not formatted for direct save of data. Reformat the CD
or try a different disk.

 *
The CD is formatted but the access software (e.g. DirectCD or
InCD) is not ready. Insert (or re-insert) the CD or memory stick
in the computer and then open Legacy and try backing up again.

 *
The CD-RW disk or memory stick has developed a bad area. This can,
in some instances, be fixed by reformatting.

 *
Out of date driver software for the CD writer hardware. Update the
CD Writer driver.

If backing up to the desktop and then right-clicking works, this
means you have the kind of CD drive that won't allow to backup
right from the Legacy program. Please keep in mind, not all
computers are equal or some may have older CD burners and
associated software. If you have questions consult the CD drive
manufacturer's instructions.


Any help appreciated,
Gloria





Wanda Garrett 
Saturday, 18 July 2020 6:59 PM
hi

I can't seem to backup to the cloud. I get an error

"BackupError 503. Cannot open zip file"

How do I fix this?

Tks
Wanda


 
	Virus-free. www.avast.com 
 








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Re: [LegacyUG] Backup to cloud

[Gloria DeSousa]

Has anyone come up with a solution to the Backup Error: 503, Cannot open
zip file? I've been having the message pop up for two days, and it really
means it - my files are not being backed up, but the instructions on

http://support.legacyfamilytree.com/article/AA-00261 do not make sense to
me. It has:

Error 503 is generally the result of a problem with access to the backup
device.

You can test your CD-RW drive very easily. First, save your Legacy backup
files to your desktop screen and then close Legacy. Next RIGHT click on the
backup files and select *Send To* > *CD-RW Drive* (or *DVD-RW Drive*) from
the popup menu. If you still get 503, then the problem isn't with the
Legacy program at all. The possible causes of this error would be one of
the following:

   - The CD-RW disk is marked Read-Only, or the security switch on the
   memory stick is set to lock. Try another disk or unlock the memory stick.
   - The ZIP file being saved exceeds the maximum size of the removable
   storage device.
   - The CD is not formatted for direct save of data. Reformat the CD or
   try a different disk.
   - The CD is formatted but the access software (e.g. DirectCD or InCD) is
   not ready. Insert (or re-insert) the CD or memory stick in the computer and
   then open Legacy and try backing up again.
   - The CD-RW disk or memory stick has developed a bad area. This can, in
   some instances, be fixed by reformatting.
   - Out of date driver software for the CD writer hardware. Update the CD
   Writer driver.

   If backing up to the desktop and then right-clicking works, this means
   you have the kind of CD drive that won't allow to backup right from the
   Legacy program. Please keep in mind, not all computers are equal or some
   may have older CD burners and associated software. If you have questions
   consult the CD drive manufacturer's instructions.

Any help appreciated,
Gloria


On Sat, Jul 18, 2020 at 8:08 AM Wanda Garrett 
wrote:

> hi
>
> I can't seem to backup to the cloud. I get an error
>
> "BackupError 503. Cannot open zip file"
>
> How do I fix this?
>
> Tks
> Wanda
>
>
>
> 
>  Virus-free.
> www.avast.com
> 
> <#m_-1895252803547661411_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
> --
>
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Re: [LegacyUG] Backup to cloud

[Holly Nelson]

Thanks.  That is exactly what I am doing (and always do, because I want to back 
up media as well).  

Sent from my iPad

> On Jul 18, 2020, at 6:55 AM, D.E.Allen  wrote:
> 
> 
> Don't like the support advice here! Sounds like a software fault they should 
> sort out for users.
> http://support.legacyfamilytree.com/article/AA-00232/0/Error-75-Path-File-access-error.html
> I would not try to reinstall legacy, can you backup using a flash drive 
> instead and await an update. 
> regds Di
> 
>> On Sat, 18 Jul 2020 at 9:04 pm, Holly Nelson  
>> wrote:
>> I get the same message lately, except it reads error 75.  I have not tried 
>> to reinstall legacy, one of the potential solutions.  I have done check and 
>> repair, restart computer, etc.
>> 
>> Sent from my iPad
>> 
 On Jul 18, 2020, at 6:00 AM, Wanda Garrett  
 wrote:
 
>>> 
>> 
>>> hi
>>> 
>>> I can't seem to backup to the cloud. I get an error
>>> 
>>> "BackupError 503. Cannot open zip file"
>>> 
>>> How do I fix this?
>>> 
>>> Tks
>>> Wanda
>>> 
>>> 
>>> Virus-free. www.avast.com
>>> -- 
>>> 
>>> LegacyUserGroup mailing list
>>> LegacyUserGroup@legacyusers.com
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Re: [LegacyUG] Backup to cloud

[D.E.Allen]

Don't like the support advice here! Sounds like a software fault they
should sort out for users.
http://support.legacyfamilytree.com/article/AA-00232/0/Error-75-Path-File-access-error.html
I would not try to reinstall legacy, can you backup using a flash drive
instead and await an update.
regds Di

On Sat, 18 Jul 2020 at 9:04 pm, Holly Nelson 
wrote:

> I get the same message lately, except it reads error 75.  I have not tried
> to reinstall legacy, one of the potential solutions.  I have done check and
> repair, restart computer, etc.
>
> Sent from my iPad
>
> On Jul 18, 2020, at 6:00 AM, Wanda Garrett 
> wrote:
>
> 
>
> hi
>
> I can't seem to backup to the cloud. I get an error
>
> "BackupError 503. Cannot open zip file"
>
> How do I fix this?
>
> Tks
> Wanda
>
>
>
> 
>  Virus-free.
> www.avast.com
> 
> <#m_-6146996218160387827_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
> --
>
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Re: [LegacyUG] Backup to cloud

[Holly Nelson]

I get the same message lately, except it reads error 75.  I have not tried to 
reinstall legacy, one of the potential solutions.  I have done check and 
repair, restart computer, etc.

Sent from my iPad

> On Jul 18, 2020, at 6:00 AM, Wanda Garrett  wrote:
> 
> 
> hi
> 
> I can't seem to backup to the cloud. I get an error
> 
> "BackupError 503. Cannot open zip file"
> 
> How do I fix this?
> 
> Tks
> Wanda
> 
> 
>   Virus-free. www.avast.com
> -- 
> 
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
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[LegacyUG] Backup to cloud

[Wanda Garrett]

hi

I can't seem to backup to the cloud. I get an error

"BackupError 503. Cannot open zip file"

How do I fix this?

Tks
Wanda



Virus-free.
www.avast.com

<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
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Re: [LegacyUG] Backup & file structure/naming suggestions

[Andjen]

Thank you Cathy, Jenny, Russ, and Chris for sharing - It all helps me 
for more research time & less reorg time :-)

Thanks Andre


-- Original Message --
From: "Cathy Pinner" 
To: "Legacy User Group" 
Sent: 14-Apr-19 22:36:09
Subject: Re: [LegacyUG] Backup & file structure/naming suggestions


Andre,

Welcome to Legacy. I made the switch from Brother's Keeper to Legacy in 1998.

You can keep your media wherever you like but it's best to tell Legacy where 
the top folder is at Options-Customise 6.2. Many people keep it in a different 
folder to the default.
One reason is that there is a path limit of 260 characters for media. That's 
from the drive letter to the end of the filename extension.
The Legacy default Media folder is already some layers deep. Normally
C:\Users\\Documents\Legacy Family Tree\Media\
If your Documents folder has been properly moved, the section before 
\Documents\ will be different and probably shorter.

Re Backup.
You need to keep a number of data backups and it can be helpful to just thin 
them to one a month rather than delete all but the last 10.  It can be 
encouraging to restore an old backup and to see what progress you've made in 
the last year or the last five years. If you're in the habit of deleting people 
or notes, it can be helpful to be able to retrieve them when you realise you 
shouldn't have deleted those people.

You do not need to keep lots of media backups.

I don't use the media backup at all unless I need to send the media with part 
of my file to someone else.
I keep my Legacy media in Dropbox (and I've moved Dropbox to shorten the path).
I then backup my Dropbox folder to external drives regularly along with all the 
other data on my computer - like my Documents folder and email and other 
pictures ...

To see what images you have in a folder that aren't yet attached to Legacy, go 
to the Picture Centre on the Tools Ribbon Bar.  Images that are attached will 
have a plus sign in the first column. If that column is blank the image hasn't 
been attached.

With your split between photos and documents note that pictures of people that 
are in PDF format are considered Documents and Documents that are in Image 
Format are considered images in the Legacy Media Gallery Add dialogue.

The main thing with handling media in Legacy is to not change the filename 
after you have linked the file. The only exception is if you change the name of 
an image file in the Picture Centre.
Otherwise you will break the link and the Media Relinker tool will not be able 
to find it.

On the other hand you can change your folder structure whenever you like and 
the Media Relinker will be able to find linked media and fix the links.

Cathy


Andjen <mailto:andje...@gmail.com>
Monday, 15 April 2019 12:06 AM
I am a new Legacy user (Deluxe edition), switching over from Brother's Keeper.
My questions are basic but it will help me avoid poor choices which would 
result in more editing!

File structure:
What is the most common (& recommended) file structure users adopt?
I do want to keep all linked files within the Legacy directories.
Media --> Pictures to only contain actual photos of people?
Media --> Documents to contain everything else?

I use to have sub folders for each surname but considering having just the 2 above 
& more meaningful file names (e.g. Smith JA-Census 1881 England). If necessary 
for duplicates I could add the RIN?


Backup:
It seems that the Legacy backup covers all media files which are linked to the 
database. Any file which may be in the Media folder but not yet connected to an 
individual is ignored (not backed-up).
Is there a report to list files in the Media folder which are not yet connected 
to any individual ('work in progress').

Any suggestions much appreciated.
Andre





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Re: [LegacyUG] Backup & file structure/naming suggestions

[Cathy Pinner]

Andre,

Welcome to Legacy. I made the switch from Brother's Keeper to Legacy in 
1998.


You can keep your media wherever you like but it's best to tell Legacy 
where the top folder is at Options-Customise 6.2. Many people keep it in 
a different folder to the default.
One reason is that there is a path limit of 260 characters for media. 
That's from the drive letter to the end of the filename extension.

The Legacy default Media folder is already some layers deep. Normally
C:\Users\\Documents\Legacy Family Tree\Media\
If your Documents folder has been properly moved, the section before 
\Documents\ will be different and probably shorter.


Re Backup.
You need to keep a number of data backups and it can be helpful to just 
thin them to one a month rather than delete all but the last 10.  It can 
be encouraging to restore an old backup and to see what progress you've 
made in the last year or the last five years. If you're in the habit of 
deleting people or notes, it can be helpful to be able to retrieve them 
when you realise you shouldn't have deleted those people.


You do not need to keep lots of media backups.

I don't use the media backup at all unless I need to send the media with 
part of my file to someone else.
I keep my Legacy media in Dropbox (and I've moved Dropbox to shorten the 
path).
I then backup my Dropbox folder to external drives regularly along with 
all the other data on my computer - like my Documents folder and email 
and other pictures ...


To see what images you have in a folder that aren't yet attached to 
Legacy, go to the Picture Centre on the Tools Ribbon Bar.  Images that 
are attached will have a plus sign in the first column. If that column 
is blank the image hasn't been attached.


With your split between photos and documents note that pictures of 
people that are in PDF format are considered Documents and Documents 
that are in Image Format are considered images in the Legacy Media 
Gallery Add dialogue.


The main thing with handling media in Legacy is to not change the 
filename after you have linked the file. The only exception is if you 
change the name of an image file in the Picture Centre.
Otherwise you will break the link and the Media Relinker tool will not 
be able to find it.


On the other hand you can change your folder structure whenever you like 
and the Media Relinker will be able to find linked media and fix the links.


Cathy


Andjen 
Monday, 15 April 2019 12:06 AM
I am a new Legacy user (Deluxe edition), switching over from Brother's 
Keeper.
My questions are basic but it will help me avoid poor choices which 
would result in more editing!


File structure:
What is the most common (& recommended) file structure users adopt?
I do want to keep all linked files within the Legacy directories.
Media --> Pictures to only contain actual photos of people?
Media --> Documents to contain everything else?

I use to have sub folders for each surname but considering having just 
the 2 above & more meaningful file names (e.g. Smith JA-Census 1881 
England). If necessary for duplicates I could add the RIN?



Backup:
It seems that the Legacy backup covers all media files which are 
linked to the database. Any file which may be in the Media folder but 
not yet connected to an individual is ignored (not backed-up).
Is there a report to list files in the Media folder which are not yet 
connected to any individual ('work in progress').


Any suggestions much appreciated.
Andre





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Re: [LegacyUG] Backup & file structure/naming suggestions

[Jenny M Benson]

On 14-Apr-19 05:06 PM, Andjen wrote:


I use to have sub folders for each surname but considering having just 
the 2 above & more meaningful file names (e.g. Smith JA-Census 1881 
England). If necessary for duplicates I could add the RIN?


Do you not have many people in your family file and not expect ever to 
have many?  I have about 5,000 people in my file now: even if I only had 
an average of 2 photos/documents attached to each person and their 
Sources I would have 10,000 files.  I dread to think how long it would 
take to find a particular file if I had that lot in just 2 folders.  In 
fact, I have many more than just 2 photos/documents per person.


As far as photos are concerned, I have subfolders for People, Homes, 
Schools, Place, Churches, Graves and Shops.  Then there are dozens of 
folders and sub-folders for Source Documents/Images.


My chosen format for filenaming is usually a 2 or 3-letter abbreviation 
of the content type and the name and RIN of the person'(s) concerned. 
For example BC - Bloggs, Joe 123 for a Birth Certificate, Gra - Adams, 
Fanny 64 for a Grave picture and Bap - Smith, John 527 for a Parish 
Baptism image.  Census Images (separate sub-folder for each Country each 
year) I record using a standard reference such as RF10-123-45-678.


--
Jenny M Benson
http://jennygenes.blogspot.co.uk/

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Re: [LegacyUG] Backup & file structure/naming suggestions

[Chris Hill]

Hi

It really your own choice on what to do.

Some people might just dump everything into a single folder, and use 
very long file names. Myself, I prefer to apply a structure to the media 
folder and minimise the file name to be, generally, an unique file name 
downloaded from Ancestry etc. with a short extension to identify the 
person or location. You should never get a duplicated file name that 
way.


Looking at censuses, it is quite possible to have multiple families 
on the same page, so I usually index them by location and page number. 
1911 UK can provide the details for the family itself, so they get filed 
by family name (for the Head of the family).


Parish Birth and Death records can also contain multiple people on 
the same sheet so you will need to deal with that. As I found out, using 
a shortcut to create a file name for one person pointing to the file 
name of another (siblings baptised on the same date) does not work - 
both get linked to the same entry, so I ended up putting multiple name 
on the file name.


Slightly different for photos of people when you might want to list 
all of the people, but that can cause issues on the maximum size of a 
folder/file name. In that case, you might want to include an index file.


This is my current Media structure

Media
Media\BMD
Media\BMD\Canada
Media\BMD\Canada\Marriage
Media\BMD\UK
Media\BMD\UK\Birth
Media\BMD\UK\Death
Media\BMD\UK\Marriage
Media\Buildings
Media\Census
Media\Census\Canada 1911
Media\Census\Canada 1921
Media\Census\England 1841
Media\Census\England 1851
Media\Census\England 1861
Media\Census\England 1871
Media\Census\England 1881
Media\Census\England 1891
Media\Census\England 1901
Media\Census\England 1911
Media\Census\England 1939
Media\Census\USA 1910
Media\Census\USA 1930
Media\Census\USA 1940
Media\Census\Wales 1901
Media\Census\Wales 1939
Media\Immigration
Media\Info
Media\Maps
Media\Maps\Charles Booth 1898 Poverty Maps
Media\Person
Media\Probate
Media\Video

Not everything in them are linked into Legacy, especially the Maps, 
and do not get backed up by Legacy. I suspect that I will be extending 
the Person folder into sub-families in the future.


Regards

Chris

-- Original Message --
From: "Andjen" 
To: legacyusergroup@legacyusers.com
Sent: 14/04/2019 17:06:54
Subject: [LegacyUG] Backup & file structure/naming suggestions

I am a new Legacy user (Deluxe edition), switching over from Brother's 
Keeper.
My questions are basic but it will help me avoid poor choices which 
would result in more editing!


File structure:
What is the most common (& recommended) file structure users adopt?
I do want to keep all linked files within the Legacy directories.
Media --> Pictures to only contain actual photos of people?
Media --> Documents to contain everything else?

I use to have sub folders for each surname but considering having just 
the 2 above & more meaningful file names (e.g. Smith JA-Census 1881 
England). If necessary for duplicates I could add the RIN?



Backup:
It seems that the Legacy backup covers all media files which are linked 
to the database. Any file which may be in the Media folder but not yet 
connected to an individual is ignored (not backed-up).
Is there a report to list files in the Media folder which are not yet 
connected to any individual ('work in progress').


Any suggestions much appreciated.
Andre

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[LegacyUG] Backup & file structure/naming suggestions

[Andjen]

I am a new Legacy user (Deluxe edition), switching over from Brother's 
Keeper.
My questions are basic but it will help me avoid poor choices which 
would result in more editing!


File structure:
What is the most common (& recommended) file structure users adopt?
I do want to keep all linked files within the Legacy directories.
Media --> Pictures to only contain actual photos of people?
Media --> Documents to contain everything else?

I use to have sub folders for each surname but considering having just 
the 2 above & more meaningful file names (e.g. Smith JA-Census 1881 
England). If necessary for duplicates I could add the RIN?



Backup:
It seems that the Legacy backup covers all media files which are linked 
to the database. Any file which may be in the Media folder but not yet 
connected to an individual is ignored (not backed-up).
Is there a report to list files in the Media folder which are not yet 
connected to any individual ('work in progress').


Any suggestions much appreciated.
Andre

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Re: [LegacyUG] Backup error 527

[Leonard J. McCown]

Thanks everyone! Leonard

 

­

_

 

Leonard J. McCown, Irving, Texas -- McCown Family History

217 West 14th Street, Irving, Texas 75060-5903

972-254-7952

  leon...@mccown.org --   
http://www.mccown.org

People will not look forward to posterity who never look backward to

their ancestors. -- Edmund Burke, 1790

_

 

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Re: [LegacyUG] Backup error 527

[Cathy Pinner]

This seems to be an intermittent backup error. I've seen it at least 
once. You can usually re-open Legacy and backup from File - Backup File. 
The next backup on exit is likely to be error free.


Cathy

Joyce Herzog wrote:


I don't remember which error # it was, but I got it several months ago
and just tended to ignore it. Well, don't ever do that. I just noticed
how much damage it had done to my database. It was my one-name study.
When I finally woke up to the problem, my database had gone from
slightly over 12,000 persons to 647. During that time period my back
up drive crashed and I had to go back to a backup that I found from
September. I still haven't got it all straightened out. I think I have
practically all of my old database in two files.
Does anyone know a real easy way to add the people to my new file
without having to type every thing in?

I hope there is a way, cause I have over 2,000 people to enter.

Joyce


On Mon, Feb 5, 2018 at 12:34 PM, Thelma Martin
mailto:thelmalhmar...@gmail.com>> wrote:

I have been getting that error for quite a while. I did everything
that support suggested, including reinstalling the program, etc.
etc. The only thing I have found that helps is to restart your
program or even restart your computer.

Thelma in Indiana


On 2/5/2018 12:29 PM, Leonard J. McCown wrote:



*Has anyone else had this message when doing a backup. I had had
two Legacy databases open and then when I closed the first got
it, and the next time I opened the other one and did a backup got
it again. Thanks. Leonard*

*__ __*

*­*

__ __



Virus-free. www.avg.com



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Researching Drinkwater surname all over the world, any time, any
place, but especially Descendants and Ancestors of Paul Drinkwater,
born 1789 in Sandhurst, Gloucestershire, England. GOONS #5057
http://www.one-name.org/profiles/drinkwater.html
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Re: [LegacyUG] Backup error 527

[Joyce Herzog]

I don't remember which error # it was, but I got it several months ago and
just tended to ignore it. Well, don't ever do that. I just noticed how much
damage it had done to my database. It was my one-name study.  When I
finally woke up to the problem, my database had gone from slightly over
12,000 persons to 647. During that time period my back up drive crashed and
I had to go back to a backup that I found from September. I still haven't
got it all straightened out. I think I have practically all of my old
database in two files.
Does anyone know a real easy way to add the people to my new file without
having to type every thing in?

I hope there is a way, cause I have over 2,000 people to enter.

Joyce


On Mon, Feb 5, 2018 at 12:34 PM, Thelma Martin 
wrote:

> I have been getting that error for quite a while. I did everything that
> support suggested, including reinstalling the program, etc. etc.  The only
> thing I have found that helps is to restart your program or even restart
> your computer.
>
> Thelma in Indiana
>
> On 2/5/2018 12:29 PM, Leonard J. McCown wrote:
>
> *Has anyone else had this message when doing a backup. I had had two
> Legacy databases open and then when I closed the first got it, and the next
> time I opened the other one and did a backup got it again. Thanks. Leonard*
>
>
>
> *­*
>
>
>
>
> 
>  Virus-free.
> www.avg.com
> 
> <#m_-1877676110795683444_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
>
>
>
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> mailman/listinfo/legacyusergroup_legacyusers.com
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>
>


-- 
Researching Drinkwater surname all over the world, any time, any place, but
especially Descendants  and Ancestors of Paul Drinkwater, born 1789 in
Sandhurst, Gloucestershire, England. GOONS #5057
http://www.one-name.org/profiles/drinkwater.html
http://drinkwater.one-name.net/index.php
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Re: [LegacyUG] Backup error 527

[Thelma Martin]

I have been getting that error for quite a while. I did everything that 
support suggested, including reinstalling the program, etc. etc.  The 
only thing I have found that helps is to restart your program or even 
restart your computer.


Thelma in Indiana


On 2/5/2018 12:29 PM, Leonard J. McCown wrote:


*Has anyone else had this message when doing a backup. I had had two 
Legacy databases open and then when I closed the first got it, and the 
next time I opened the other one and did a backup got it again. 
Thanks. Leonard*


**

*­*


 
	Virus-free. www.avg.com 
 



<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>




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[LegacyUG] Backup error 527

[Leonard J. McCown]

Has anyone else had this message when doing a
backup. I had had two Legacy databases open and
then when I closed the first got it, and the next
time I opened the other one and did a backup got
it again. Thanks. Leonard

 

-

 

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Re: [LegacyUG] Backup error

[Pete Beatty]

You might want to look at the instructions on the bottom of Legacy emails
and use the APPROPRIATE link

On Mon, Jul 24, 2017 at 7:32 PM, Gretchen Ellis Martin <
egretch...@outlook.com> wrote:

> I have tried more than once to remove my email from this list and here I
> am again. Please help remove egretc...@outlook.com and or
> gretchen.e.mar...@gmail.com from this list.
>
> Thank you, Gretchen
>
>
>
> Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for
> Windows 10
>
>
>
> *From: *Cathy Pinner 
> *Sent: *Sunday, July 23, 2017 3:05 AM
> *To: *Legacy User Group 
> *Subject: *Re: [LegacyUG] Backup error
>
>
>
> Boyd,
>
> It never hurts to delete temporary files.
> The Legacy Temp folder you indicate is normally empty for me.
>
> Cathy
>
> Boyd Miller wrote:
>
>
> I am using Version 8.0.0.189.  I do a backup each time I close Legacy,
> attaching date and time to the file name.
>
> Recently the backup has failed every time, and I get "Backup error
> 508: Cannot move temporary file to target zip file", and no backup is
> carried out. However the backup location is automatically changed to
> Desktop for the next time I close down. The recommended solution is to
> save to Desktop, which works but that is the only place I have found I
> can backup to. I then have to move the zip file, the biggest of which
> is only 13,000kb, to the normal place I keep backup files which is on
> the same C: drive as the Legacy database. (I periodical copy some
> files to Dropbox)
>
> Sometimes when I either close Legacy or do a deliberate backup from
> File>Backup file I get the message "Error 503: Cannot open zip file".
> Again I can only backup to Desktop. The Help file for this error
> refers to other drives but no other drive is involved.
>
> I have run File Maintenance> Check repair several times but it makes
> no difference. This problem occurs with any of my family files. This
> problem started within the last week and I have not installed any new
> programs or upgrades.
>
> The Temporary files are in Docs ...LFT\_Appdata\ Temp, and the two
> files there are six months old. Should I delete these and let them
> start again?  What is going wrong and how do I fix it?
>
> Boyd
>
>
>
> 
> Avast logo <https://www.avast.com/antivirus>
>
> This email has bee n checked for viruses by Avast antivirus software.
> www.avast.com <https://www.avast.com/antivirus>
>
>
> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
>
>
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Re: [LegacyUG] Backup error

[marion wimsett]

Gretchen, this was a thread on a backup error!
If you wish to be unsubscribed I suggest you try going to the bottom of the
emails and check where it says To manage your subscription and unsubscribe
-- and click on that link. There is no point in posting to the User Group -
they have nothing to do with subscribing or unsubscribing!

On 25 July 2017 at 07:32, Gretchen Ellis Martin 
wrote:

> I have tried more than once to remove my email from this list and here I
> am again. Please help remove egretc...@outlook.com and or
> gretchen.e.mar...@gmail.com from this list.
>
> Thank you, Gretchen
>
>
>
> Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for
> Windows 10
>
>
>
> *From: *Cathy Pinner 
> *Sent: *Sunday, July 23, 2017 3:05 AM
> *To: *Legacy User Group 
> *Subject: *Re: [LegacyUG] Backup error
>
>
>
> Boyd,
>
> It never hurts to delete temporary files.
> The Legacy Temp folder you indicate is normally empty for me.
>
> Cathy
>
> Boyd Miller wrote:
>
>
> I am using Version 8.0.0.189.  I do a backup each time I close Legacy,
> attaching date and time to the file name.
>
> Recently the backup has failed every time, and I get "Backup error
> 508: Cannot move temporary file to target zip file", and no backup is
> carried out. However the backup location is automatically changed to
> Desktop for the next time I close down. The recommended solution is to
> save to Desktop, which works but that is the only place I have found I
> can backup to. I then have to move the zip file, the biggest of which
> is only 13,000kb, to the normal place I keep backup files which is on
> the same C: drive as the Legacy database. (I periodical copy some
> files to Dropbox)
>
> Sometimes when I either close Legacy or do a deliberate backup from
> File>Backup file I get the message "Error 503: Cannot open zip file".
> Again I can only backup to Desktop. The Help file for this error
> refers to other drives but no other drive is involved.
>
> I have run File Maintenance> Check repair several times but it makes
> no difference. This problem occurs with any of my family files. This
> problem started within the last week and I have not installed any new
> programs or upgrades.
>
> The Temporary files are in Docs ...LFT\_Appdata\ Temp, and the two
> files there are six months old. Should I delete these and let them
> start again?  What is going wrong and how do I fix it?
>
> Boyd
>
>
>
> 
> Avast logo <https://www.avast.com/antivirus>
>
> This email has bee n checked for viruses by Avast antivirus software.
> www.avast.com <https://www.avast.com/antivirus>
>
>
> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
>
>
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Re: [LegacyUG] Backup error

[Gretchen Ellis Martin]

I have tried more than once to remove my email from this list and here I am 
again. Please help remove egretc...@outlook.com<mailto:egretc...@outlook.com> 
and or gretchen.e.mar...@gmail.com<mailto:gretchen.e.mar...@gmail.com> from 
this list.
Thank you, Gretchen

Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

From: Cathy Pinner<mailto:genea...@gmail.com>
Sent: Sunday, July 23, 2017 3:05 AM
To: Legacy User Group<mailto:legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] Backup error

Boyd,

It never hurts to delete temporary files.
The Legacy Temp folder you indicate is normally empty for me.

Cathy

Boyd Miller wrote:


I am using Version 8.0.0.189.  I do a backup each time I close Legacy,
attaching date and time to the file name.

Recently the backup has failed every time, and I get "Backup error
508: Cannot move temporary file to target zip file", and no backup is
carried out. However the backup location is automatically changed to
Desktop for the next time I close down. The recommended solution is to
save to Desktop, which works but that is the only place I have found I
can backup to. I then have to move the zip file, the biggest of which
is only 13,000kb, to the normal place I keep backup files which is on
the same C: drive as the Legacy database. (I periodical copy some
files to Dropbox)

Sometimes when I either close Legacy or do a deliberate backup from
File>Backup file I get the message "Error 503: Cannot open zip file".
Again I can only backup to Desktop. The Help file for this error
refers to other drives but no other drive is involved.

I have run File Maintenance> Check repair several times but it makes
no difference. This problem occurs with any of my family files. This
problem started within the last week and I have not installed any new
programs or upgrades.

The Temporary files are in Docs ...LFT\_Appdata\ Temp, and the two
files there are six months old. Should I delete these and let them
start again?  What is going wrong and how do I fix it?

Boyd




Avast logo <https://www.avast.com/antivirus>

This email has bee n checked for viruses by Avast antivirus software.
www.avast.com <https://www.avast.com/antivirus>


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Re: [LegacyUG] Backup error

[Cathy Pinner]

Boyd,

It never hurts to delete temporary files.
The Legacy Temp folder you indicate is normally empty for me.

Cathy

Boyd Miller wrote:


I am using Version 8.0.0.189. I do a backup each time I close Legacy,
attaching date and time to the file name.

Recently the backup has failed every time, and I get "Backup error
508: Cannot move temporary file to target zip file", and no backup is
carried out. However the backup location is automatically changed to
Desktop for the next time I close down. The recommended solution is to
save to Desktop, which works but that is the only place I have found I
can backup to. I then have to move the zip file, the biggest of which
is only 13,000kb, to the normal place I keep backup files which is on
the same C: drive as the Legacy database. (I periodical copy some
files to Dropbox)

Sometimes when I either close Legacy or do a deliberate backup from
File>Backup file I get the message "Error 503: Cannot open zip file".
Again I can only backup to Desktop. The Help file for this error
refers to other drives but no other drive is involved.

I have run File Maintenance> Check repair several times but it makes
no difference. This problem occurs with any of my family files. This
problem started within the last week and I have not installed any new
programs or upgrades.

The Temporary files are in Docs ...LFT\_Appdata\ Temp, and the two
files there are six months old. Should I delete these and let them
start again? What is going wrong and how do I fix it?

Boyd




Avast logo 

This email has been checked for viruses by Avast antivirus software.
www.avast.com 


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[LegacyUG] Backup error

[Boyd Miller]

I am using Version 8.0.0.189. I do a backup each time I close Legacy, 
attaching date and time to the file name.


Recently the backup has failed every time, and I get "Backup error 508: 
Cannot move temporary file to target zip file", and no backup is carried 
out. However the backup location is automatically changed to Desktop for 
the next time I close down. The recommended solution is to save to 
Desktop, which works but that is the only place I have found I can 
backup to. I then have to move the zip file, the biggest of which is 
only 13,000kb, to the normal place I keep backup files which is on the 
same C: drive as the Legacy database. (I periodical copy some files to 
Dropbox)


Sometimes when I either close Legacy or do a deliberate backup from 
File>Backup file I get the message "Error 503: Cannot open zip file". 
Again I can only backup to Desktop. The Help file for this error refers 
to other drives but no other drive is involved.


I have run File Maintenance> Check repair several times but it makes no 
difference. This problem occurs with any of my family files. This 
problem started within the last week and I have not installed any new 
programs or upgrades.


The Temporary files are in Docs ...LFT\_Appdata\ Temp, and the two files 
there are six months old. Should I delete these and let them start 
again?  What is going wrong and how do I fix it?


Boyd



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Re: [LegacyUG] Backup paths

[Gordon Findlay]

Thanks - I'll try File | Backup, and if that doesn't work an external batch
file is sure to - if I remember to run it.

Slàinte
Gordon
-- 
Gordon Findlay
gordon.find...@gmail.com
Certainty about the future is a form of mental illness.


On Wed, Jul 5, 2017 at 8:15 PM, Cathy Pinner  wrote:

> Gordon,
>
> There's a known problem with Legacy remembering the backup path in Legacy
> 9.
>
> Legacy 9 has made the backup path family file specific.
>
> I've been able to get it to stick by using File - Backup and then it has
> stuck for the backup on exit ever since. However, I backup to Dropbox.
>
> I understand but haven't tested for myself that there are further problems
> with an external drive if that drive isn't available when you go to backup.
>
> Cathy
>
> Gordon Findlay wrote:
>
>
> Hi
>
> is there an option (I can't find it if there is) to set the default
> backup path?
>
> Running Legacy 9, the default I get is on the same hard drive as the
> database itself. This gives protection against user error, but that's
> about all. Forty years in the IT industry has persuaded me that
> backups are meant to b e on different media, so I change the paths to
> an external drive every time I backup.
>
> I'd like to not have to make the change every time, if that option exists.
>
> Slàinte
> Gordon
> --
> Gordon Findlay
> gordon.find...@gmail.com 
> Certainty about the future is a form of mental illness.
>
>
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Re: [LegacyUG] Backup paths

[Cathy Pinner]

Gordon,

There's a known problem with Legacy remembering the backup path in Legacy 9.

Legacy 9 has made the backup path family file specific.

I've been able to get it to stick by using File - Backup and then it has 
stuck for the backup on exit ever since. However, I backup to Dropbox.


I understand but haven't tested for myself that there are further 
problems with an external drive if that drive isn't available when you 
go to backup.


Cathy

Gordon Findlay wrote:


Hi

is there an option (I can't find it if there is) to set the default
backup path?

Running Legacy 9, the default I get is on the same hard drive as the
database itself. This gives protection against user error, but that's
about all. Forty years in the IT industry has persuaded me that
backups are meant to be on different media, so I change the paths to
an external drive every time I backup.

I'd like to not have to make the change every time, if that option exists.

Slàinte
Gordon
--
Gordon Findlay
gordon.find...@gmail.com 
Certainty about the future is a form of mental illness.
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[LegacyUG] Backup paths

[Gordon Findlay]

Hi

is there an option (I can't find it if there is) to set the default backup
path?

Running Legacy 9, the default I get is on the same hard drive as the
database itself. This gives protection against user error, but that's about
all. Forty years in the IT industry has persuaded me that backups are meant
to be on different media, so I change the paths to an external drive every
time I backup.

I'd like to not have to make the change every time, if that option exists.

Slàinte
Gordon
-- 
Gordon Findlay
gordon.find...@gmail.com
Certainty about the future is a form of mental illness.
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Re: [LegacyUG] Backup

[Cathy Pinner]

Ken,

Legacy 9 should be remembering unless you are saving to a drive that 
isn't always connected.
It is now file specific so different files can be saved to different 
locations.


However some people have had trouble with the location resetting on 
updates or taking some time be remembered (me). I think the location was 
finally remembered for me (I've been using a different computer for a 
few weeks)when I backed up from within the program rather than on exit 
but I have yet to test that.


Cathy

Ken N wrote:


Hi,

Is there a way to change the default backup setting where version 9
backups the file to I would like to automatically go to where I want
to save it, instead of where it says, without changing it each time.

Thanks

Ken
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[LegacyUG] Backup

[Ken N]

Hi,

 

Is there a way to change the default backup setting where version 9  backups
the file to I would like to automatically go to where I want to save it,
instead of where it says, without changing it each time.

 

Thanks

Ken

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RE: [LegacyUG] Backup Error: 527

[Mike]

Thanks for the clue. Turns out that was not the problem, the actual problem was 
one of my pictures somehow had it access rights changed, corrected that and all 
is well.

Thanks,
Mike

-Original Message-
From: Brian/Support [mailto:br...@legacyfamilytree.com]
Sent: Sunday, September 6, 2015 9:32 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Backup Error: 527

In my experience a skipping file event occurs when you have one of the linked 
media files open in some other software. Because the file is open Legacy's 
backup is prevented from opening the file to add it to the .zip file.

I do not ever remember receiving that message when selecting media files.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 06/09/2015 10:12 PM, Mike wrote:
> Since upgrading to version 8.0.0.516 I receive error message “Backup
> Error: 527, At least one ‘SkippingFile’ event was triggered
> because an error prevented a file from being processed.” when using
> backup file and also selecting Media Files. I have run the Media
> Relinker and have no missing files.
>
> Any suggestions?
>
> Thanks,
>
> Mike




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[LegacyUG] Backup Error: 527

[Mike]

Since upgrading to version 8.0.0.516 I receive error message "Backup Error:
527, At least one 'SkippingFile' event was triggered because an error
prevented a file from being processed." when using backup file and also
selecting Media Files. I have run the Media Relinker and have no missing
files.



Any suggestions?



Thanks,

Mike





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[LegacyUG] backup

[BARTON LEWIS]

Disregard previous posts, I found online the instructions on how to
restore a backup.  I hope it works.  Thanks.


Barton




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RE: [LegacyUG] Backup files from Legacy Family Tree

[Brian L. Lightfoot]

I fully understand what you are saying about the need for not instructing 
Legacy users on basic Windows operations. That's partly why I used the words 
"rudimentary" and "very simple statement" in my post. But I guess Legacy has to 
draw the line somewhere otherwise the Help files get overly complicated. The 
only other point that I would make is that since users can easily use Windows 
to create the same backups of Legacy but for some reason the programmers 
thought it necessary to move the creation of ZIP files as a function within 
Legacy. It's in that regard, that I thought a brief mention of their use might 
be helpful. Otherwise, be prepared for this same questions being posted on this 
LUG every so often about how many, how long, how to delete, etc.

We kind of agree and disagree at the same time. I guess the programming 
priorities are definitely elsewhere at this time as they should be.

Brian in CA


-Original Message-
From: Brian/Support [mailto:br...@legacyfamilytree.com]
Sent: Thursday, May 21, 2015 3:03 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Backup files from Legacy Family Tree

I do not feel that Legacy should, in its Help Topics, try to instruct users on 
basic Windows or computer usage topics. Making a backup/recovery plan for all 
your computer data, including Legacy files is a general computer user topic. No 
one plan of retention will meet everyone's needs. Our help files stress the 
importance of having and making regular backups and I feel that is sufficient.

Part of the backup and recovery planning process should consider all the risks 
to your data and include a plan for immediate recovery after a computer crash 
(most recent backup from each work session), longer term recovery from 
historical copies of older backups if it is determined that a previously 
unsuspected problem has resulted in corrupted data (an import that created 
multiple duplicate records or an incorrect merge which deleted someone who 
should have been retained and corrupted the data on the retained person) and 
catastrophic recovery in the event of a house fire or natural disaster that 
makes all locally held copies unavailable by storing regular backups off site.

Other considerations are where and on what media backups are stored.
Backups on a hard drive (or any media) which has failed are no longer backups 
they are lost data or can only be recovered by expensive data recovery 
services. Off site storage could be as simple as a copy on CD, Memory stick or 
DVD in a safety deposit box or as complex as multiple internet-based storage 
options like One Drive, Dropbox, Carbonite etc.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 21/05/2015 1:25 PM, Brian L. Lightfoot wrote:
> The answer all depends upon just how comfortable you feel with one, two, six, 
> or any other number of these backup ZIP files. It seems a common number to 
> keep is somewhere around the number 6. I would add that technically only one 
> is really needed but you never know where a Legacy file might have become 
> corrupt thus it’s possible that your only one backup could contain a 
> corrupted family file. And your next question should be just how often one 
> should backup. The answer should be every time you add data and then exit the 
> program. If you are working in Legacy for several hours, it might be a good 
> idea to create a backup every hour or so.
>
> I know this question and answer seems rudimentary for many users but
> the Legacy Help file fails to address this. Unless I’m missing
> something,  I wish the Help file would make a very simple statement
> concerning keeping these ZIP files plus mention the fact that these
> extra backups can be deleted by using Windows Explorer. (Help 8-1257 :
> 31115)
>
> Brian in CA
>
> From: P. Rickert [mailto:irishcoppe...@gmail.com]
> Sent: Thursday, May 21, 2015 9:56 AM
> To: legacyusergroup@LegacyUsers.com
> Subject: [LegacyUG] Backup files from Legacy Family Tree
>
> Hello,
>
> I am subscribed to this mailing list, but I have asked questions before and 
> was told I could not post, and no one has told me why.
>
> Anyway my question is; Do I need to keep all the zip files that get backed up 
> when I exit Legacy FT?
>
> Penny







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Re: [LegacyUG] Backup files from Legacy Family Tree

[Nancy]

Those couple of sentences shouldn't hurt.

Sent from my iPad

> On May 21, 2015, at 5:04 PM, Brian/Support  wrote:
>
> I do not feel that Legacy should, in its Help Topics, try to instruct
> users on basic Windows or computer usage topics. Making a
> backup/recovery plan for all your computer data, including Legacy files
> is a general computer user topic. No one plan of retention will meet
> everyone's needs. Our help files stress the importance of having and
> making regular backups and I feel that is sufficient.
>
> Part of the backup and recovery planning process should consider all the
> risks to your data and include a plan for immediate recovery after a
> computer crash (most recent backup from each work session), longer term
> recovery from historical copies of older backups if it is determined
> that a previously unsuspected problem has resulted in corrupted data (an
> import that created multiple duplicate records or an incorrect merge
> which deleted someone who should have been retained and corrupted the
> data on the retained person) and catastrophic recovery in the event of a
> house fire or natural disaster that makes all locally held copies
> unavailable by storing regular backups off site.
>
> Other considerations are where and on what media backups are stored.
> Backups on a hard drive (or any media) which has failed are no longer
> backups they are lost data or can only be recovered by expensive data
> recovery services. Off site storage could be as simple as a copy on CD,
> Memory stick or DVD in a safety deposit box or as complex as multiple
> internet-based storage options like One Drive, Dropbox, Carbonite etc.
>
> Brian
> Customer Support
> Millennia Corporation
> br...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
>
>> On 21/05/2015 1:25 PM, Brian L. Lightfoot wrote:
>> The answer all depends upon just how comfortable you feel with one, two, 
>> six, or any other number of these backup ZIP files. It seems a common number 
>> to keep is somewhere around the number 6. I would add that technically only 
>> one is really needed but you never know where a Legacy file might have 
>> become corrupt thus it’s possible that your only one backup could contain 
>> a corrupted family file. And your next question should be just how often one 
>> should backup. The answer should be every time you add data and then exit 
>> the program. If you are working in Legacy for several hours, it might be a 
>> good idea to create a backup every hour or so.
>>
>> I know this question and answer seems rudimentary for many users but the 
>> Legacy Help file fails to address this. Unless I’m missing something,  I 
>> wish the Help file would make a very simple statement concerning keeping 
>> these ZIP files plus mention the fact that these extra backups can be 
>> deleted by using Windows Explorer. (Help 8-1257 : 31115)
>>
>> Brian in CA
>>
>> From: P. Rickert [mailto:irishcoppe...@gmail.com]
>> Sent: Thursday, May 21, 2015 9:56 AM
>> To: legacyusergroup@LegacyUsers.com
>> Subject: [LegacyUG] Backup files from Legacy Family Tree
>>
>> Hello,
>>
>> I am subscribed to this mailing list, but I have asked questions before and 
>> was told I could not post, and no one has told me why.
>>
>> Anyway my question is; Do I need to keep all the zip files that get backed 
>> up when I exit Legacy FT?
>>
>> Penny
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
> Archived messages after Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> Archived messages from old mail server - before Nov. 21 2009:
>
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>
> Online technical support: http://support.legacyfamilytree.com
>
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
> our blog (http://news.LegacyFamilyTree.com).
>
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>




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RE: [LegacyUG] Backup files from Legacy Family Tree

[Brian L. Lightfoot]

The answer all depends upon just how comfortable you feel with one, two, six, 
or any other number of these backup ZIP files. It seems a common number to keep 
is somewhere around the number 6. I would add that technically only one is 
really needed but you never know where a Legacy file might have become corrupt 
thus it’s possible that your only one backup could contain a corrupted family 
file. And your next question should be just how often one should backup. The 
answer should be every time you add data and then exit the program. If you are 
working in Legacy for several hours, it might be a good idea to create a backup 
every hour or so.



I know this question and answer seems rudimentary for many users but the Legacy 
Help file fails to address this. Unless I’m missing something,  I wish the Help 
file would make a very simple statement concerning keeping these ZIP files plus 
mention the fact that these extra backups can be deleted by using Windows 
Explorer. (Help 8-1257 : 31115)



Brian in CA





From: P. Rickert [mailto:irishcoppe...@gmail.com]
Sent: Thursday, May 21, 2015 9:56 AM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] Backup files from Legacy Family Tree



Hello,

I am subscribed to this mailing list, but I have asked questions before and was 
told I could not post, and no one has told me why.

Anyway my question is; Do I need to keep all the zip files that get backed up 
when I exit Legacy FT?

Penny







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[LegacyUG] Backup files from Legacy Family Tree

[P. Rickert]

Hello,
I am subscribed to this mailing list, but I have asked questions before and
was told I could not post, and no one has told me why.
Anyway my question is; Do I need to keep all the zip files that get backed
up when I exit Legacy FT?
Penny




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Re: [LegacyUG] Backup question

[Wendy Howard]

They end up where-ever you told Legacy to put them.

If you don't know where they are going, next time you go to do a backup
- and before you click on the 'Backup' button to start the process
running - look up from that button and you'll see where the backups are
currently set to be saved. You can change that location by clicking on
the large button just above where the current location is shown.

Note that there are two sets of current location and button to change it
- one for the data, one for the media files.

You do not need to delete the older backup files. They will sit quite
happily where-ever they are. The only time you'd need to consider
weeding some out would be if you were running out of storage space,
either on your hard drive, or in an online storage service in use
(Dropbox, One Drive, etc).

Hope this helps. :-)

Wendy

memc...@aol.com wrote on 26/04/2015 16:20:
> Dear Legacy Users,
> Where do the backups end up on the computer?
> Do they purge themselves or do I need to find and delete the older ones?
> Mike McDermott, San Jose, CA




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[LegacyUG] Backup question

[MEMcDTT]

Dear Legacy Users,
Where do the backups end up on the computer?
Do they purge themselves or do I need to find and delete the older  ones?
Mike McDermott, San Jose, CA



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Re: [LegacyUG] Backup Failure

[Marnie Oakes]

Thanks Cathy.  Reminder comes up just fine.  Will look at the link you
provided as soon as I get
working on Legacy today.
Marnie

On 4/17/2015 3:07 AM, Cathy Pinner wrote:
> Hi Marnie,
>
> One thing to check is whether the reminder to backup on exit has been
> turned off.
> Options - Customise - 12.5 - button Turn on or off optional reminder
> messages - Prompt/Reminders tab.
>
> However, if you can't do a manual backup from File Ribbon - Backup,
> then something else is going on.
> Something on this webpage from Legacy troubleshooting may help
> http://support.legacyfamilytree.com/article/AA-00278/11/Error-Messages-Problems/Backup-Errors-and-Issues.html
>
> Cathy
>
> Marnie Oakes wrote:
>>
>> While doing my monthly file maintenance  to keep Legacy 8.0, current
>> release .473, Â functioning well, I discovered that Legacy has not
>> created a backup since April 3. Â I have nearly 10,000 people in my
>> file  (35.4 MB) and am using Windows 7.  I have Legacy set to back
>> up whenever I log out a nd I alternate between my Dropbox folder and a
>> backup folder on my C: drive.  I also back up to Mozy and an
>> external hard drive. Â Tonight when I closed Legacy I noticed that it
>> closed immediately and did not seem to backup to create a .zip file,
>> that is, there was no progress bar. Â Â I also thought I had made a
>> backup before doing file maintenance, using the dialog boxin file
>> maintenance, but I find no backup.
>>
>> I have done the following based on some messages in the archives from
>> Dec. 2009 and Jan. 2013:
>>
>> -Â Â Â Â Â Â Â Â Â Rebooted my computer 
>> and made a couple of
>> changes
>> to my file and tried backing up again. Same result:Â no backup created
>>
>> -Â Â Â Â Â Â Â Â Â Tried using 
>> File/Backup but same result
>>
>> -Â Â Â Â Â Â Â Â Â Used CCleaner to be 
>> sure that I had space
>> for a
>> backup – same result
>>
>> -Â Â Â Â Â Â Â Â Â Tried backing up from 
>> the  Index screen
>> instead of
>> the family screen – same result
>>
>> -Â Â Â Â Â Â Â Â Â I have checked all 
>> the boxes in the
>> backup dialog box.
>>
>> -Â Â Â Â Â Â Â Â Â I have verified the 
>> absence of backup
>> .zip files
>> after 4/03 in Dropbox and my back up folder.
>>
>> -Â Â Â Â Â Â Â Â Â Tried backing up to a 
>> flash drive but
>> that didn’t
>> work either.
>>
>> I have not uninstalled Legacy. Is that my next step? I have copied my
>> .fdb file to my flash drive so that I can uninstall/reinstall Legacy
>> in the morning…..too sleepy now. I’d 
>> appreciate
>> knowing if there
>> is something I should try before I uninstall.
>>
>> Thanks,
>> Marnie
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://support.legacyfamilytree.com
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> and on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





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Re: [LegacyUG] Backup Failure

[Cathy Pinner]

Hi Marnie,

One thing to check is whether the reminder to backup on exit has been
turned off.
Options - Customise - 12.5 - button Turn on or off optional reminder
messages - Prompt/Reminders tab.

However, if you can't do a manual backup from File Ribbon - Backup, then
something else is going on.
Something on this webpage from Legacy troubleshooting may help
http://support.legacyfamilytree.com/article/AA-00278/11/Error-Messages-Problems/Backup-Errors-and-Issues.html

Cathy

Marnie Oakes wrote:
>
> While doing my monthly file maintenance  to keep Legacy 8.0, current
> release .473, Â functioning well, I discovered that Legacy has not
> created a backup since April 3. Â I have nearly 10,000 people in my
> file  (35.4 MB) and am using Windows 7.  I have Legacy set to back
> up whenever I log out and I alternate between my Dropbox folder and a
> backup folder on my C: drive.  I also back up to Mozy and an
> external hard drive. Â Tonight when I closed Legacy I noticed that it
> closed immediately and did not seem to backup to create a .zip file,
> that is, there was no progress bar. Â Â I also thought I had made a
> backup before doing file maintenance, using the dialog boxin file
> maintenance, but I find no backup.
>
> I have done the following based on some messages in the archives from
> Dec. 2009 and Jan. 2013:
>
> -Â Â Â Â Â Â Â Â Â Rebooted my computer and made a couple of changes
> to my file and tried backing up again. Same result:Â no backup created
>
> -         Tried using File/Backup but same result
>
> -Â Â Â Â Â Â Â Â Â Used CCleaner to be sure that I had space for a
> backup – same result
>
> -         Tried backing up from the  Index screen instead 
> of
> the family screen – same result
>
> -Â Â Â Â Â Â Â Â Â I have checked all the boxes in the backup dialog 
> box.
>
> -Â Â Â Â Â Â Â Â Â I have verified the absence of backup .zip files
> after 4/03 in Dropbox and my back up folder.
>
> -Â Â Â Â Â Â Â Â Â Tried backing up to a flash drive but that 
> didn’t
> work either.
>
> I have not uninstalled Legacy. Is that my next step? I have copied my
> .fdb file to my flash drive so that I can uninstall/reinstall Legacy
> in the morning…..too sleepy now. I’d appreciate knowing if 
> there
> is something I should try before I uninstall.
>
> Thanks,
> Marnie





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[LegacyUG] Backup Failure

[Marnie Oakes]

While doing my monthly file maintenance to keep Legacy 8.0, current
release .473, functioning well, I discovered that Legacy has not created
a backup since April 3. I have nearly 10,000 people in my file (35.4 MB)
and am using Windows 7. I have Legacy set to back up whenever I log out
and I alternate between my Dropbox folder anda backup folder on my C:
drive.I also back up to Mozy and an external hard drive. Tonight when I
closed Legacy I noticed that it closed immediately and did not seem to
backup to create a .zip file, that is, there was no progress bar. I also
thought I had made a backup before doing file maintenance, using the
dialog boxin file maintenance, but I find no backup.

I have done the followingbased on some messages in the archives from
Dec. 2009 and Jan. 2013:

-Rebooted my computer and made a couple of changes to my file and tried
backing up again. Same result:no backup created

-Tried using File/Backup butsame result

-Used CCleaner to be sure that I had space for a backup – same result

-Tried backing up from the Index screen instead of the family screen –
same result

-I have checked all the boxes in the backup dialog box.

-I have verified the absence of backup .zip files after 4/03 in Dropbox
and my back up folder.

-Tried backing up to a flash drive but that didn’t work either.

I have not uninstalled Legacy.Is that my next step? I have copied my
.fdb file to my flash drive so that I can uninstall/reinstall Legacy in
the morning…..too sleepy now.I’d appreciate knowing if there is
something I should try beforeI uninstall.

Thanks,
Marnie





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[LegacyUG] Backup Zipfile names

[Marilyn Clark]

I've been wondering about this for awhile. I periodically go into Dropbox
and delete old backups of my Legacy files.

Can anyone tell me what's the difference among these 3 file names in my
backups?

Posthumus Legacy file post SLC-multimedia 2013-12-25 3.55.21 PM.zip
Posthumus Legacy file post SLC-media 2014-11-06 5.45.19 PM.zip
Posthumus Legacy file post SLC 2014-10-27 3.53.49 PM-media.zip

My fdb filename for the active database is Posthumus Legacy file post SLC.
I understand the date appended onto it. What I'm wondering about is the
"multimedia" (granted, from a 2013 backup...maybe Legacy update changed how
they named that item) but what about the "media" moving around in the zip
file name, on backups made just a couple weeks apart?? I haven't updated my
Legacy 7.5 for about a year.

I usually do backups when I'm exiting the db. Sometimes I include the
media, sometimes not.

*Marilyn*



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RE: [LegacyUG] Backup

[Michele/Support]

Barb,

Besides saving backups to your working hard drive, also save to either an 
external hard drive, flash drive, CD or cloud storage.  If your computer hard 
drive fails, you will want your backups somewhere other than that hard drive.  
When I make a backup, I back up to my main computer and to cloud storage.  I 
back up often because I really don’t want to lose everything.  I keep my 10 
most recent backups and then delete anything earlier than that.  For cloud 
storage I use SkyDrive but there is also GoogleDrive and DropBox (I am sure 
there a lot more than that).  I also have my entire computer backed up using 
Carbonite.



To get Legacy to automatically open up to the last file that you used or to a 
specific file every time, go to Options > Customize > 1. General Settings



Options 1.1, 1.2, and 1.3 are the ones you will want to look at.  This is how I 
have mine set up (this is an example only)



1.1  Family View

1.2  Open last used family file automatically

1.3  Display last viewed family







Michele

Technical Support

mich...@legacyfamilytree.com <mailto:mich...@legacyfamilytree.com>

www.LegacyFamilyTree.com <http://www.LegacyFamilyTree.com>



From: Barbara [mailto:bschwart...@twcny.rr.com]
Sent: Saturday, February 8, 2014 6:26 AM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] Backup



I have installed Legacy 8.  I am still struggling with backups from the 1st 
time I started using Legacy - way back when.  I have a MESS on my computer from 
saved/backup and I need your help.  I'm a dunce and can't follow the directions 
given in the book or in the help icon.  Please be patient with me.



First:  how do I save my files so they can be retrieved if something happens to 
my hard drive.  I also have an external drive I save to?  I haven't done it, 
but could save to a thumb drive.



Second:  How do I save so when I open Legacy, I can work with the files?



Thanks

Barb



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[LegacyUG] Backup

[Barbara]

I have installed Legacy 8.  I am still struggling with backups from the 1st 
time I started using Legacy - way back when.  I have a MESS on my computer from 
saved/backup and I need your help.  I'm a dunce and can't follow the directions 
given in the book or in the help icon.  Please be patient with me.

First:  how do I save my files so they can be retrieved if something happens to 
my hard drive.  I also have an external drive I save to?  I haven't done it, 
but could save to a thumb drive.

Second:  How do I save so when I open Legacy, I can work with the files?

Thanks
Barb


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RE: [LegacyUG] Backup not working

[Sysadm]

Hi Boyd,

It’s working fine here... I’ve just tried.

Double check the file locations for backups... you need to set them 
specifically when you carry out a backup.

Other than this, you could do a search for the particular backup file you think 
you have created.

>From Windows:
* Click the Start button Picture of the Start button, and then type a 
word or part of a word in the search box.
Ie. Type 2013-12-26 (the date you created the backup)

Hopefully you will find the file you have just created.

Regards,
Tom

From: Boyd Miller [mailto:bo...@vodafone.net.nz]
Sent: 26 December 2013 18:57
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Backup not working

The backup function does not seem to be working, either when I exit Legacy 
after making changes, or when I specifically ask for the file to backup.  I'm 
using the deluxe version 367 on a W7 computer.

My last backup was 24 Dec which is about the time I installed version 367. All 
the file types and dated backup boxes are checked, and I have been through all 
the usual Check/repair and reboot routines, but to no avail.

Check the date on your backups - does anyone else have this problem (or not)?

Boyd


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<<~WRD000.jpg>><>

Re: [LegacyUG] Backup not working

[Boyd Miller]

Thanks for your comment.
I have just reinstalled version 367 over the previous copy of the same
version.  In the process it skipped most files but stopped to copy at
least one, so it looks like an original installation issue. Backup now
appears to work fine.
Boyd
On 27/12/2013 8:11 a.m., C.G. Ouimet wrote:
>
> My 367 backup works fine. Do try another manual backup double checking
> where the backups are going before actually executing the backup …
>
>  C.G. Ouimet
>
> Kingston ON
>
> *From:*Boyd Miller [mailto:bo...@vodafone.net.nz]
> *Sent:* December 26, 2013 01:57 PM
> *To:* LegacyUserGroup@LegacyUsers.com
> *Subject:* [LegacyUG] Backup not working
>
> The backup function does not seem to be working, either when I exit
> Legacy after making changes, or when I specifically ask for the file
> to backup.  I'm using the deluxe version 367 on a W7 computer.
>
> My last backup was 24 Dec which is about the time I installed version
> 367. All the file types and dated backup boxes are checked, and I have
> been through all the usual Check/repair and reboot routines, but to no
> avail.
>
> Check the date on your backups - does anyone else have this problem
> (or not)?
>
> Boyd
>
> 
>
> <http://www.avast.com/>
>
>
>
> This email is free from viruses and malware because avast! Antivirus
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Re: [LegacyUG] Backup not working

[Jenny M Benson]

On 26/12/2013 18:56, Boyd Miller wrote:
> The backup function does not seem to be working, either when I exit
> Legacy after making changes, or when I specifically ask for the file to
> backup. I'm using the deluxe version 367 on a W7 computer.

Is Legacy not giving you the Backup Reminder when you exit the program
(which it will not do if you have not changed anything since the last
backup) or are you going through the motions but the backup has not been
produced?

--
Jenny M Benson



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RE: [LegacyUG] Backup not working

[C.G. Ouimet]

My 367 backup works fine. Do try another manual backup double checking where 
the backups are going before actually executing the backup …





C.G. Ouimet

Kingston ON



From: Boyd Miller [mailto:bo...@vodafone.net.nz]
Sent: December 26, 2013 01:57 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Backup not working



The backup function does not seem to be working, either when I exit Legacy 
after making changes, or when I specifically ask for the file to backup.  I'm 
using the deluxe version 367 on a W7 computer.

My last backup was 24 Dec which is about the time I installed version 367. All 
the file types and dated backup boxes are checked, and I have been through all 
the usual Check/repair and reboot routines, but to no avail.

Check the date on your backups - does anyone else have this problem (or not)?

Boyd



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[LegacyUG] Backup not working

[Boyd Miller]

The backup function does not seem to be working, either when I exit
Legacy after making changes, or when I specifically ask for the file to
backup. I'm using the deluxe version 367 on a W7 computer.

My last backup was 24 Dec which is about the time I installed version
367. All the file types and dated backup boxes are checked, and I have
been through all the usual Check/repair and reboot routines, but to no
avail.

Check the date on your backups - does anyone else have this problem (or
not)?

Boyd


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Re: [LegacyUG] Backup files

[Brian/Support]

Sorry, I should have said that the file in the temporary folder WILL be
deleted when you shut down Legacy.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 14/12/2013 4:05 PM, Brian/Support wrote:
> Orinda,
>
> When you click backup on that merge screen Legacy makes a backup for its
> own use not a regular backup like File > Backup Family file does. That
> working backup file is in a temporary folder and will not be deleted
> when you shut down Legacy. It will be used however to restore your file
> to the pre-merge state if you decide, before shutting down, to undo the
> merge.
>
> After you make the merge you will be told that you can undo the merge
> using a choice that will be added to the Edit menu. That undo will use
> the temporary backup file to restore your file.
>
> Brian
> Customer Support
> Millennia Corporation
> br...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
>
> On 09/12/2013 4:21 PM, Orinda Spence wrote:
>> That is what it does.
>> Just this morning, I once again entered allot of profiles into Legacy 7.5.
>>I fund a merge I needed to do, so I did it.  There is a prompt to backup,
>> so I click backup and do you know what it doesn't all the work done before
>> the merge is gone.  There is no backup there since last night when I closed
>> Legacy.
>>
>> So, I immediately did a Backup off the File menu and sure enough it is
>> there.  So, I have learned to backup off the file menu before doing any
>> merges.  There must be some setting I am missing, but I don't know where it
>> is.
>>
>> Orinda
>
>
>
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>
>
>



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Re: [LegacyUG] Backup files

[Brian/Support]

Rc3 files are the files where legacy stores relationships.

No, the backup will always contained compressed files. What you are
seeing are the fines contained inside the .zip backup file Legacy makes.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 09/12/2013 4:02 PM, John Gregson wrote:
> I am using version 7.5.0.278
>
> I note that when I use the file backup; from "File" I get two
> files in the backup folder.
> Main.fdb  and Main~Rc3.Rc3
>
> I also note that these files are compressed.
>
> -What are the Rc3 files?
> -Is there any way to turnoff the file compression?
>
>John.



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Re: [LegacyUG] Backup files

[Brian/Support]

Orinda,

When you click backup on that merge screen Legacy makes a backup for its
own use not a regular backup like File > Backup Family file does. That
working backup file is in a temporary folder and will not be deleted
when you shut down Legacy. It will be used however to restore your file
to the pre-merge state if you decide, before shutting down, to undo the
merge.

After you make the merge you will be told that you can undo the merge
using a choice that will be added to the Edit menu. That undo will use
the temporary backup file to restore your file.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 09/12/2013 4:21 PM, Orinda Spence wrote:
> That is what it does.
> Just this morning, I once again entered allot of profiles into Legacy 7.5.
>   I fund a merge I needed to do, so I did it.  There is a prompt to backup,
> so I click backup and do you know what it doesn't all the work done before
> the merge is gone.  There is no backup there since last night when I closed
> Legacy.
>
> So, I immediately did a Backup off the File menu and sure enough it is
> there.  So, I have learned to backup off the file menu before doing any
> merges.  There must be some setting I am missing, but I don't know where it
> is.
>
> Orinda



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Re: [LegacyUG] Backup to external hard drive

[Mike Fry]

On 2013/12/10 19:17, Alan Pereira wrote:

> Sherry, I only connect my backup drive at the end of a day's work.

I'm not overly bothered by this behaviour, but for those that are, suggest that
instead of reverting to C:\, the program on encountering a drive which isn't
ready or otherwise available, prompts the user to either change the location or
insert/activate the missing drive and retry.

--
Regards,
Mike Fry
Johannesburg (g)



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RE: [LegacyUG] Backup to external hard drive

[Alan Pereira]

Sherry, I only connect my backup drive at the end of a day's work.

Alan Pereira

-Original Message-
From: Sherry/Support [mailto:she...@legacyfamilytree.com]
Sent: 10 December 2013 16:54
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Backup to external hard drive

My backup drive is always connected.  I have automatic backups of my computer 
and I don't want to forget about plugging it in.  It doesn't cause any problems 
to always be there.

We did have problems when Legacy was remembering an external drive that wasn't 
connected.  I'm glad it's change!


Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Tue, Dec 10, 2013 at 8:34 AM, Alan Pereira  wrote:
> Brian,
> That must be wrong behaviour as you would only insert the backup drive when 
> you wanted to use it.
> You may want to use the USB connections for other devices when legacy is 
> connected.
>
> Alan Pereira
>
> -Original Message-
> From: Brian/Support [mailto:br...@legacyfamilytree.com]
> Sent: 10 December 2013 15:16
> To: LegacyUserGroup@LegacyUsers.com
> Subject: Re: [LegacyUG] Backup to external hard drive
>
> I just ran a test with an external flash drive. I set my backup to the flash 
> drive. made a backup. Closed Legacy and restarted with the flash drive still 
> connected. My backup folder remained the external drive.
>
> I then closed Legacy, ejected the external drive and restarted Legacy.
> Now the backup reverted to C:\path.
>
> In a third test I plugged in the external drive, set Legacy to use that drive 
> again then closed Legacy. I ejected the drive, started Legacy then plugged in 
> the external drive before telling Legacy to make a backup.
> The backup location had reset to C: and was not set to the external drive 
> when that became available.
>
> If you want Legacy to remember your backups to an external drive that drive 
> has to be connected every time you start Legacy.
>
> Brian
> Customer Support
> Millennia Corporation
> br...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
>



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Re: [LegacyUG] Backup to external hard drive

[Sherry/Support]

My backup drive is always connected.  I have automatic backups of my
computer and I don't want to forget about plugging it in.  It doesn't
cause any problems to always be there.

We did have problems when Legacy was remembering an external drive
that wasn't connected.  I'm glad it's change!


Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Tue, Dec 10, 2013 at 8:34 AM, Alan Pereira  wrote:
> Brian,
> That must be wrong behaviour as you would only insert the backup drive when 
> you wanted to use it.
> You may want to use the USB connections for other devices when legacy is 
> connected.
>
> Alan Pereira
>
> -Original Message-
> From: Brian/Support [mailto:br...@legacyfamilytree.com]
> Sent: 10 December 2013 15:16
> To: LegacyUserGroup@LegacyUsers.com
> Subject: Re: [LegacyUG] Backup to external hard drive
>
> I just ran a test with an external flash drive. I set my backup to the flash 
> drive. made a backup. Closed Legacy and restarted with the flash drive still 
> connected. My backup folder remained the external drive.
>
> I then closed Legacy, ejected the external drive and restarted Legacy.
> Now the backup reverted to C:\path.
>
> In a third test I plugged in the external drive, set Legacy to use that drive 
> again then closed Legacy. I ejected the drive, started Legacy then plugged in 
> the external drive before telling Legacy to make a backup.
> The backup location had reset to C: and was not set to the external drive 
> when that became available.
>
> If you want Legacy to remember your backups to an external drive that drive 
> has to be connected every time you start Legacy.
>
> Brian
> Customer Support
> Millennia Corporation
> br...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
>



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RE: [LegacyUG] Backup to external hard drive

[Alan Pereira]

Brian,
That must be wrong behaviour as you would only insert the backup drive when you 
wanted to use it.
You may want to use the USB connections for other devices when legacy is 
connected.

Alan Pereira

-Original Message-
From: Brian/Support [mailto:br...@legacyfamilytree.com]
Sent: 10 December 2013 15:16
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Backup to external hard drive

I just ran a test with an external flash drive. I set my backup to the flash 
drive. made a backup. Closed Legacy and restarted with the flash drive still 
connected. My backup folder remained the external drive.

I then closed Legacy, ejected the external drive and restarted Legacy.
Now the backup reverted to C:\path.

In a third test I plugged in the external drive, set Legacy to use that drive 
again then closed Legacy. I ejected the drive, started Legacy then plugged in 
the external drive before telling Legacy to make a backup.
The backup location had reset to C: and was not set to the external drive when 
that became available.

If you want Legacy to remember your backups to an external drive that drive has 
to be connected every time you start Legacy.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com


On 10/12/2013 5:14 AM, Anne wrote:
> Yes, that is what I do. But the next day when I use Legacy it has defaulted 
> back to the C/ drive. Is there a way to make the E/ drive the default?



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Re: [LegacyUG] Backup to external hard drive

[Anne]

Thanks Brian and everyone who replied. At least I do a backup every time I use 
Legacy!

Sent from my iPod

On 10 Dec 2013, at 15:15, Brian/Support  wrote:

> I just ran a test with an external flash drive. I set my backup to the
> flash drive. made a backup. Closed Legacy and restarted with the flash
> drive still connected. My backup folder remained the external drive.
>
> I then closed Legacy, ejected the external drive and restarted Legacy.
> Now the backup reverted to C:\path.
>
> In a third test I plugged in the external drive, set Legacy to use that
> drive again then closed Legacy. I ejected the drive, started Legacy then
> plugged in the external drive before telling Legacy to make a backup.
> The backup location had reset to C: and was not set to the external
> drive when that became available.
>
> If you want Legacy to remember your backups to an external drive that
> drive has to be connected every time you start Legacy.
>
> Brian
> Customer Support
> Millennia Corporation
> br...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
>
>
> On 10/12/2013 5:14 AM, Anne wrote:
>> Yes, that is what I do. But the next day when I use Legacy it has defaulted 
>> back to the C/ drive. Is there a way to make the E/ drive the default?
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
> our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>



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Re: [LegacyUG] Backup to external hard drive

[singhals]

Anne wrote:
> Yes, that is what I do. But the next day when I use Legacy it has defaulted 
> back to the C/ drive. Is there a way to make the E/ drive the default?

Do you unplug your external between uses?  That may matter.
  May not, too, but I've found it sometimes /does./

Cheryl



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Re: [LegacyUG] Backup to external hard drive

[Brian/Support]

I just ran a test with an external flash drive. I set my backup to the
flash drive. made a backup. Closed Legacy and restarted with the flash
drive still connected. My backup folder remained the external drive.

I then closed Legacy, ejected the external drive and restarted Legacy.
Now the backup reverted to C:\path.

In a third test I plugged in the external drive, set Legacy to use that
drive again then closed Legacy. I ejected the drive, started Legacy then
plugged in the external drive before telling Legacy to make a backup.
The backup location had reset to C: and was not set to the external
drive when that became available.

If you want Legacy to remember your backups to an external drive that
drive has to be connected every time you start Legacy.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com


On 10/12/2013 5:14 AM, Anne wrote:
> Yes, that is what I do. But the next day when I use Legacy it has defaulted 
> back to the C/ drive. Is there a way to make the E/ drive the default?



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
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RE: [LegacyUG] Backup to external hard drive

[Alan Pereira]

Maybe legacy 8 checks to see whether the backup path is valid when Legacy is 
opened.  If not, then revert to "C:\"
A possibility that maybe the programmers can shed some light on.
I would have thought the path check would have been done when the backup was 
invoked.

Alan Pereira

-Original Message-
From: JV Leavitt [mailto:jleavi...@att.net]
Sent: 10 December 2013 13:08
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Backup to external hard drive

I notice the same thing.  the V8 program does not remember the path I last used 
for my backup -- the V7 program did.

Joseph Leavitt


On 12/10/2013 12:42 AM, Anne wrote:
> Every time I exit Legacy I do a back up to an external hard drive. When I was 
> using Legacy 7.5 it remembered my settings and automatically backed up to 
> where I wanted it on the external drive.
>
> However when I exit v8 it automatically defaults to the C/ drive for back ups 
> and I have to change it to the E/ hard drive every time. I have checked the 
> user manual and the help in the programme but cannot find how to set the 
> default backup to the E/ hard drive.
>
> Any suggestions please?
>
> Sent from my iPod
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
> our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>




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Re: [LegacyUG] Backup to external hard drive

[JV Leavitt]

I notice the same thing.  the V8 program does not remember the path I
last used for my backup -- the V7 program did.

Joseph Leavitt


On 12/10/2013 12:42 AM, Anne wrote:
> Every time I exit Legacy I do a back up to an external hard drive. When I was 
> using Legacy 7.5 it remembered my settings and automatically backed up to 
> where I wanted it on the external drive.
>
> However when I exit v8 it automatically defaults to the C/ drive for back ups 
> and I have to change it to the E/ hard drive every time. I have checked the 
> user manual and the help in the programme but cannot find how to set the 
> default backup to the E/ hard drive.
>
> Any suggestions please?
>
> Sent from my iPod
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
> our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>




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Re: [LegacyUG] Backup to external hard drive

[David Newton]

Hi Anne

The backup locations are stored in the file Backup.usr in the folder
[YourUserDocuments]\Legacy Family Tree\_AppData\Usr. It is a text file
so you can open it with Notepad.

I suggest that you examine the file before backing up, when the default
C:\ is being offered,  and then again after backing up to your external
location and see if the locations have been changed.

David


On 10/12/2013 10:52, Susie Zada wrote:
> Hi Anne,
>
> Sorry I don't have an answer to this - I also changed the location for backup 
> of both data and media and they have definitely stuck for me.  I do not 
> backup to external / removable drives - I wonder if that makes a difference.  
> It sounds like it's not finding the default settings - did you move the 
> location of these files?  Others might be able to make suggestions.
>
> Regards  Susie Z
>
> -Original Message-
> From: Anne [mailto:agdy...@yahoo.co.uk]
> Sent: Tuesday, 10 December 2013 9:15 PM
> To: LegacyUserGroup@LegacyUsers.com
> Subject: Re: [LegacyUG] Backup to external hard drive
>
> Yes, that is what I do. But the next day when I use Legacy it has defaulted 
> back to the C/ drive. Is there a way to make the E/ drive the default?
>
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
> our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>




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RE: [LegacyUG] Backup to external hard drive

[Susie Zada]

Hi Anne,

Sorry I don't have an answer to this - I also changed the location for backup 
of both data and media and they have definitely stuck for me.  I do not backup 
to external / removable drives - I wonder if that makes a difference.  It 
sounds like it's not finding the default settings - did you move the location 
of these files?  Others might be able to make suggestions.

Regards  Susie Z

-Original Message-
From: Anne [mailto:agdy...@yahoo.co.uk]
Sent: Tuesday, 10 December 2013 9:15 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Backup to external hard drive

Yes, that is what I do. But the next day when I use Legacy it has defaulted 
back to the C/ drive. Is there a way to make the E/ drive the default?





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RE: [LegacyUG] Backup to external hard drive

[C.G. Ouimet]

Is your external drive connected before you start Legacy?


C.G. Ouimet
Kingston ON

-Original Message-
From: Anne [mailto:agdy...@yahoo.co.uk]
Sent: December 10, 2013 05:15 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Backup to external hard drive

Yes, that is what I do. But the next day when I use Legacy it has defaulted 
back to the C/ drive. Is there a way to make the E/ drive the default?





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Re: [LegacyUG] Backup to external hard drive

[Anne]

Yes, that is what I do. But the next day when I use Legacy it has defaulted 
back to the C/ drive. Is there a way to make the E/ drive the default?

>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
> our blog (http://news.LegacyFamilyTree.com).
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>
>



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RE: [LegacyUG] Backup to external hard drive

[Susie Zada]

Hi Anne,

FILE / BACKUP FILE / select name and location for Data Backup and/or Select 
Name and Location for Media Backup.

Regards ... Susie Z

-Original Message-
From: Anne [mailto:agdy...@yahoo.co.uk]
Sent: Tuesday, 10 December 2013 7:43 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Backup to external hard drive

Every time I exit Legacy I do a back up to an external hard drive. When I was 
using Legacy 7.5 it remembered my settings and automatically backed up to where 
I wanted it on the external drive.

However when I exit v8 it automatically defaults to the C/ drive for back ups 
and I have to change it to the E/ hard drive every time. I have checked the 
user manual and the help in the programme but cannot find how to set the 
default backup to the E/ hard drive.

Any suggestions please?





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[LegacyUG] Backup to external hard drive

[Anne]

Every time I exit Legacy I do a back up to an external hard drive. When I was 
using Legacy 7.5 it remembered my settings and automatically backed up to where 
I wanted it on the external drive.

However when I exit v8 it automatically defaults to the C/ drive for back ups 
and I have to change it to the E/ hard drive every time. I have checked the 
user manual and the help in the programme but cannot find how to set the 
default backup to the E/ hard drive.

Any suggestions please?

Sent from my iPod


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Re: [LegacyUG] Backup files

[Orinda Spence]

Are you saying that it is backing up the new work into the older zip file?
 I was viewing it in Windows File Manager.
I made a new file and put restored that new file to it.  Nothing was there
except the same file missing my work.
I am learning to back up about everytime I think of it.  Or after inputting
awhile.


On Mon, Dec 9, 2013 at 2:33 PM, Kurt Kneeland
wrote:

> John
>
> I think what you are seeing is the contents of the zipped (compressed)
> backup file you created.  Windows File Explorer treats the compressed
> backup file as a folder and lets you view the contents, but it is only a
> single .zip file.  There are various associated files that get created
> depending on which functions you use.  Some are temporary, others like the
> .rc3 (relationships) file are more permanent and therefore get included in
> the backup.  If you want uncompressed backups of your files, you can just
> use Windows File Manager to copy those files to an alternate directory
> and/or drive.
>
>
>
> *From:* Paul Gray [mailto:graypa...@outlook.com]
> *Sent:* Monday, December 09, 2013 3:12 PM
> *To:* LegacyUserGroup@LegacyUsers.com
> *Subject:* RE: [LegacyUG] Backup files
>
>
>
> Those files are not backup files. Main.fdb is a regular family file, the
> rc3 file is the associated relationships. The compressed backup files have
> an extension of .zip and it’s those that are compressed. There will be one
> for your main database, and (if you have set the option) one for your
> multimedia.
>
>
>
> Paul Gray
>
>
>
> *From:* John Gregson [mailto:jfgreg...@shaw.ca ]
> *Sent:* December-09-13 2:03 PM
> *To:* LegacyUserGroup@LegacyUsers.com
> *Subject:* [LegacyUG] Backup files
>
>
>
> I am using version 7.5.0.278
>
> I note that when I use the file backup; from "File" I get two
> files in the backup folder.
> Main.fdb  and Main~Rc3.Rc3
>
> I also note that these files are compressed.
>
> -What are the Rc3 files?
> -Is there any way to turnoff the file compression?
>
>  John.
>
> --
> John. jfgreg...@shaw.ca
> --
>
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4259 / Virus Database: 3658/6903 - Release Date: 12/09/13
>
>
>
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>
>
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>
>
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>



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RE: [LegacyUG] Backup files

[Kurt Kneeland]

John

I think what you are seeing is the contents of the zipped (compressed) backup 
file you created.  Windows File Explorer treats the compressed backup file as a 
folder and lets you view the contents, but it is only a single .zip file.  
There are various associated files that get created depending on which 
functions you use.  Some are temporary, others like the .rc3 (relationships) 
file are more permanent and therefore get included in the backup.  If you want 
uncompressed backups of your files, you can just use Windows File Manager to 
copy those files to an alternate directory and/or drive.



From: Paul Gray [mailto:graypa...@outlook.com]
Sent: Monday, December 09, 2013 3:12 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: RE: [LegacyUG] Backup files



Those files are not backup files. Main.fdb is a regular family file, the rc3 
file is the associated relationships. The compressed backup files have an 
extension of .zip and it’s those that are compressed. There will be one for 
your main database, and (if you have set the option) one for your multimedia.



Paul Gray



From: John Gregson [mailto:jfgreg...@shaw.ca]
Sent: December-09-13 2:03 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Backup files



I am using version 7.5.0.278

I note that when I use the file backup; from "File" I get two
files in the backup folder.
Main.fdb  and Main~Rc3.Rc3

I also note that these files are compressed.

-What are the Rc3 files?
-Is there any way to turnoff the file compression?

 John.

--
John. jfgreg...@shaw.ca

  _

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4259 / Virus Database: 3658/6903 - Release Date: 12/09/13



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Backup files

[Orinda Spence]

That is what it does.
Just this morning, I once again entered allot of profiles into Legacy 7.5.
 I fund a merge I needed to do, so I did it.  There is a prompt to backup,
so I click backup and do you know what it doesn't all the work done before
the merge is gone.  There is no backup there since last night when I closed
Legacy.

So, I immediately did a Backup off the File menu and sure enough it is
there.  So, I have learned to backup off the file menu before doing any
merges.  There must be some setting I am missing, but I don't know where it
is.

Orinda


On Mon, Dec 9, 2013 at 2:02 PM, John Gregson  wrote:

>  I am using version 7.5.0.278
>
> I note that when I use the file backup; from "File" I get two
> files in the backup folder.
> Main.fdb  and Main~Rc3.Rc3
>
> I also note that these files are compressed.
>
> -What are the Rc3 files?
> -Is there any way to turnoff the file compression?
>
>  John.
>
>  --
> John. jfgreg...@shaw.ca
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] Backup files

[Paul Gray]

Those files are not backup files. Main.fdb is a regular family file, the rc3 
file is the associated relationships. The compressed backup files have an 
extension of .zip and it’s those that are compressed. There will be one for 
your main database, and (if you have set the option) one for your multimedia.



Paul Gray



From: John Gregson [mailto:jfgreg...@shaw.ca]
Sent: December-09-13 2:03 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Backup files



I am using version 7.5.0.278

I note that when I use the file backup; from "File" I get two
files in the backup folder.
Main.fdb  and Main~Rc3.Rc3

I also note that these files are compressed.

-What are the Rc3 files?
-Is there any way to turnoff the file compression?

 John.

--
John. jfgreg...@shaw.ca

  _

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4259 / Virus Database: 3658/6903 - Release Date: 12/09/13



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

[LegacyUG] Backup files

[John Gregson]

  
  
I am using version 7.5.0.278
  
  I note that when I use the file backup; from "File" I get two
  files in the backup folder.
  Main.fdb  and Main~Rc3.Rc3
  
  I also note that these files are compressed.
  
  -What are the Rc3 files?
  -Is there any way to turnoff the file compression?
  
   John.
  

-- 
  John.
  jfgreg...@shaw.ca

  


Legacy User Group guidelines:http://www.LegacyFamilyTree.com/Etiquette.aspArchived messages after Nov. 21 2009:http://www.mail-archive.com/legacyusergroup@legacyusers.com/Archived messages from old mail server - before Nov. 21 2009:http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/Online technical support: http://www.LegacyFamilyTree.com/Help.aspFollow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com).To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Backup overwriting

[Jay 1FamilyTree]

OK, Undo a Merge,

I thought you meant you could undo some edits from a regular screen.

Just wanted to be sure.

Thanks

Jay






On Thu, Dec 5, 2013 at 3:24 PM, Orinda Spence  wrote:

> tools, merge, manual merge, do the merge, close it and then it will under
> edit saying undo the merge.  If I am remembering what I just did.
>
>
>
> On Thu, Dec 5, 2013 at 4:19 PM, Jay 1FamilyTree <1familytree@gmail.com
> > wrote:
>
>> I still dont understand?
>>
>> Tools>Merge>
>> has three options
>> >Manual Merge
>> >Find Duplicates
>> >Not Dup List
>>
>> I dont see an edit
>>
>>
>>
>>
>>
>> On Thu, Dec 5, 2013 at 3:07 PM, Orinda Spence wrote:
>>
>>>  It is on the merge menu under edit.
>>>
>>>
>>> On Thu, Dec 5, 2013 at 12:40 PM, Jay 1FamilyTree <
>>> 1familytree@gmail.com> wrote:
>>>
 Orinda,

 I am concerned that you think there is an UNDO button?

 Can you explain what you think that is?

 ay





 On Wed, Dec 4, 2013 at 11:06 PM, Orinda Spence 
 wrote:

> I had both of the boxes checked.  I may have checked them this
> afternoon.   Everything is working just like I wanted it to work this
> afternoon, so I must have checked them when I was so frustrated.   Now, to
> redo all the input.   Thank you so much.Orinda
>
>
> On Wed, Dec 4, 2013 at 11:47 PM, Kathy Thompson 
> wrote:
>
>> When you go to back up your file, on that pop-up window there should
>> be an OPTIONS button right next to the Backup button
>>
>> Click on OPTIONS and then select Append Date &/or Append Time to
>> default backup file name
>>
>> With both selected you can back up 10 times in the one minute and not
>> overwrite another backup because each will have the unique time added.
>>
>> If you already have these selected, please provide further details so
>> that we might be able to help further
>>
>>
>>
>> On 5 December 2013 16:40, Orinda Spence wrote:
>>
>>> I am new at Legacy and have just started using Legacy 7.5.  When I
>>> can do it without a big deal, I will upgrade.  Until then.
>>>
>>> I using 7.5  and can not stop Legacy from overwriting when I backup
>>> my family file or exit Legacy.  Help says there should be options to not
>>> overwrite, I can not find that screen that gives that option.
>>>
>>> This is my story, I was frustrated.  I spent the afternoon inputting
>>> some long lost ancestors that I had found.  For some reason, when I 
>>> clicked
>>> undo to undo an input, I lost the whole afternoon's work.  Then, I 
>>> thought,
>>> I will just go get that other backup.  There was nothing there except
>>> today's date and the time of closing file.  We have to close the family
>>> file to restore a file.  So, when I closed it backed up and overwrote by
>>> previous file.
>>>
>>> Looking at my backup files, I see that at one time in September
>>> 2013, it was not overwriting. I don't know why I lost the no overwrite
>>> feature.
>>>
>>> Can anyone tell me why I can't find the proper screen to tell it to
>>> quit overwriting?
>>>
>>> Orinda
>>>
>>>
>>> Legacy User Group guidelines:
>>> http://www.LegacyFamilyTree.com/Etiquette.asp
>>> Archived messages after Nov. 21 2009:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>> Archived messages from old mail server - before Nov. 21 2009:
>>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
>>> and on our blog (http://news.LegacyFamilyTree.com).
>>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>>
>>
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> Archived messages from old mail server - before Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
>> and on our blog (http://news.LegacyFamilyTree.com).
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy

Re: [LegacyUG] Backup overwriting

[Orinda Spence]

And I found boxes asking whether to overwrite or not.   Click on merge,
select your profiles click merge, and the backup reminder in that window
offers the two options.  There are also boxes for the options of "always".
You might know which one I chose.

I just put someone on the merge, did nothing about the second person,
closed it and the undo merge option is even then under edit.



On Thu, Dec 5, 2013 at 4:19 PM, Jay 1FamilyTree
<1familytree@gmail.com>wrote:

> I still dont understand?
>
> Tools>Merge>
> has three options
> >Manual Merge
> >Find Duplicates
> >Not Dup List
>
> I dont see an edit
>
>
>
>
>
> On Thu, Dec 5, 2013 at 3:07 PM, Orinda Spence wrote:
>
>>  It is on the merge menu under edit.
>>
>>
>> On Thu, Dec 5, 2013 at 12:40 PM, Jay 1FamilyTree <
>> 1familytree@gmail.com> wrote:
>>
>>> Orinda,
>>>
>>> I am concerned that you think there is an UNDO button?
>>>
>>> Can you explain what you think that is?
>>>
>>> ay
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Dec 4, 2013 at 11:06 PM, Orinda Spence wrote:
>>>
 I had both of the boxes checked.  I may have checked them this
 afternoon.   Everything is working just like I wanted it to work this
 afternoon, so I must have checked them when I was so frustrated.   Now, to
 redo all the input.   Thank you so much.Orinda


 On Wed, Dec 4, 2013 at 11:47 PM, Kathy Thompson 
 wrote:

> When you go to back up your file, on that pop-up window there should
> be an OPTIONS button right next to the Backup button
>
> Click on OPTIONS and then select Append Date &/or Append Time to
> default backup file name
>
> With both selected you can back up 10 times in the one minute and not
> overwrite another backup because each will have the unique time added.
>
> If you already have these selected, please provide further details so
> that we might be able to help further
>
>
>
> On 5 December 2013 16:40, Orinda Spence  wrote:
>
>> I am new at Legacy and have just started using Legacy 7.5.  When I
>> can do it without a big deal, I will upgrade.  Until then.
>>
>> I using 7.5  and can not stop Legacy from overwriting when I backup
>> my family file or exit Legacy.  Help says there should be options to not
>> overwrite, I can not find that screen that gives that option.
>>
>> This is my story, I was frustrated.  I spent the afternoon inputting
>> some long lost ancestors that I had found.  For some reason, when I 
>> clicked
>> undo to undo an input, I lost the whole afternoon's work.  Then, I 
>> thought,
>> I will just go get that other backup.  There was nothing there except
>> today's date and the time of closing file.  We have to close the family
>> file to restore a file.  So, when I closed it backed up and overwrote by
>> previous file.
>>
>> Looking at my backup files, I see that at one time in September 2013,
>> it was not overwriting. I don't know why I lost the no overwrite feature.
>>
>> Can anyone tell me why I can't find the proper screen to tell it to
>> quit overwriting?
>>
>> Orinda
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> Archived messages from old mail server - before Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
>> and on our blog (http://news.LegacyFamilyTree.com).
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> and on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



 Legacy User Group guidelines:
 http://www.LegacyFamilyTree.com/Etiquette.asp
 Archived messages after Nov. 21 2009:
 http://www.mail-archive.com/legacyusergroup@legacyusers.com/
 Archived messages from old mail server - before Nov. 21 2009:
 http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
 Online technical support: http://www.LegacyFamilyTree.com/Help.asp
 Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
 and on our blog (http://news.L

Re: [LegacyUG] Backup overwriting

[Orinda Spence]

tools, merge, manual merge, do the merge, close it and then it will under
edit saying undo the merge.  If I am remembering what I just did.



On Thu, Dec 5, 2013 at 4:19 PM, Jay 1FamilyTree
<1familytree@gmail.com>wrote:

> I still dont understand?
>
> Tools>Merge>
> has three options
> >Manual Merge
> >Find Duplicates
> >Not Dup List
>
> I dont see an edit
>
>
>
>
>
> On Thu, Dec 5, 2013 at 3:07 PM, Orinda Spence wrote:
>
>>  It is on the merge menu under edit.
>>
>>
>> On Thu, Dec 5, 2013 at 12:40 PM, Jay 1FamilyTree <
>> 1familytree@gmail.com> wrote:
>>
>>> Orinda,
>>>
>>> I am concerned that you think there is an UNDO button?
>>>
>>> Can you explain what you think that is?
>>>
>>> ay
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Dec 4, 2013 at 11:06 PM, Orinda Spence wrote:
>>>
 I had both of the boxes checked.  I may have checked them this
 afternoon.   Everything is working just like I wanted it to work this
 afternoon, so I must have checked them when I was so frustrated.   Now, to
 redo all the input.   Thank you so much.Orinda


 On Wed, Dec 4, 2013 at 11:47 PM, Kathy Thompson 
 wrote:

> When you go to back up your file, on that pop-up window there should
> be an OPTIONS button right next to the Backup button
>
> Click on OPTIONS and then select Append Date &/or Append Time to
> default backup file name
>
> With both selected you can back up 10 times in the one minute and not
> overwrite another backup because each will have the unique time added.
>
> If you already have these selected, please provide further details so
> that we might be able to help further
>
>
>
> On 5 December 2013 16:40, Orinda Spence  wrote:
>
>> I am new at Legacy and have just started using Legacy 7.5.  When I
>> can do it without a big deal, I will upgrade.  Until then.
>>
>> I using 7.5  and can not stop Legacy from overwriting when I backup
>> my family file or exit Legacy.  Help says there should be options to not
>> overwrite, I can not find that screen that gives that option.
>>
>> This is my story, I was frustrated.  I spent the afternoon inputting
>> some long lost ancestors that I had found.  For some reason, when I 
>> clicked
>> undo to undo an input, I lost the whole afternoon's work.  Then, I 
>> thought,
>> I will just go get that other backup.  There was nothing there except
>> today's date and the time of closing file.  We have to close the family
>> file to restore a file.  So, when I closed it backed up and overwrote by
>> previous file.
>>
>> Looking at my backup files, I see that at one time in September 2013,
>> it was not overwriting. I don't know why I lost the no overwrite feature.
>>
>> Can anyone tell me why I can't find the proper screen to tell it to
>> quit overwriting?
>>
>> Orinda
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> Archived messages from old mail server - before Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
>> and on our blog (http://news.LegacyFamilyTree.com).
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> and on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



 Legacy User Group guidelines:
 http://www.LegacyFamilyTree.com/Etiquette.asp
 Archived messages after Nov. 21 2009:
 http://www.mail-archive.com/legacyusergroup@legacyusers.com/
 Archived messages from old mail server - before Nov. 21 2009:
 http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
 Online technical support: http://www.LegacyFamilyTree.com/Help.asp
 Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
 and on our blog (http://news.LegacyFamilyTree.com).
 To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

>>>
>>>
>>>
>>> Legacy User Group guidelines:
>>> http://www.LegacyFamilyTree.com/Etiquette.asp
>>> Archived messages after Nov. 21 2009:
>>> http://w

Re: [LegacyUG] Backup overwriting

[Jay 1FamilyTree]

I still dont understand?

Tools>Merge>
has three options
>Manual Merge
>Find Duplicates
>Not Dup List

I dont see an edit





On Thu, Dec 5, 2013 at 3:07 PM, Orinda Spence  wrote:

>  It is on the merge menu under edit.
>
>
> On Thu, Dec 5, 2013 at 12:40 PM, Jay 1FamilyTree <
> 1familytree@gmail.com> wrote:
>
>> Orinda,
>>
>> I am concerned that you think there is an UNDO button?
>>
>> Can you explain what you think that is?
>>
>> ay
>>
>>
>>
>>
>>
>> On Wed, Dec 4, 2013 at 11:06 PM, Orinda Spence wrote:
>>
>>> I had both of the boxes checked.  I may have checked them this
>>> afternoon.   Everything is working just like I wanted it to work this
>>> afternoon, so I must have checked them when I was so frustrated.   Now, to
>>> redo all the input.   Thank you so much.Orinda
>>>
>>>
>>> On Wed, Dec 4, 2013 at 11:47 PM, Kathy Thompson wrote:
>>>
 When you go to back up your file, on that pop-up window there should be
 an OPTIONS button right next to the Backup button

 Click on OPTIONS and then select Append Date &/or Append Time to
 default backup file name

 With both selected you can back up 10 times in the one minute and not
 overwrite another backup because each will have the unique time added.

 If you already have these selected, please provide further details so
 that we might be able to help further



 On 5 December 2013 16:40, Orinda Spence  wrote:

> I am new at Legacy and have just started using Legacy 7.5.  When I can
> do it without a big deal, I will upgrade.  Until then.
>
> I using 7.5  and can not stop Legacy from overwriting when I backup my
> family file or exit Legacy.  Help says there should be options to not
> overwrite, I can not find that screen that gives that option.
>
> This is my story, I was frustrated.  I spent the afternoon inputting
> some long lost ancestors that I had found.  For some reason, when I 
> clicked
> undo to undo an input, I lost the whole afternoon's work.  Then, I 
> thought,
> I will just go get that other backup.  There was nothing there except
> today's date and the time of closing file.  We have to close the family
> file to restore a file.  So, when I closed it backed up and overwrote by
> previous file.
>
> Looking at my backup files, I see that at one time in September 2013,
> it was not overwriting. I don't know why I lost the no overwrite feature.
>
> Can anyone tell me why I can't find the proper screen to tell it to
> quit overwriting?
>
> Orinda
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> and on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



 Legacy User Group guidelines:
 http://www.LegacyFamilyTree.com/Etiquette.asp
 Archived messages after Nov. 21 2009:
 http://www.mail-archive.com/legacyusergroup@legacyusers.com/
 Archived messages from old mail server - before Nov. 21 2009:
 http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
 Online technical support: http://www.LegacyFamilyTree.com/Help.asp
 Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
 and on our blog (http://news.LegacyFamilyTree.com).
 To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

>>>
>>>
>>>
>>> Legacy User Group guidelines:
>>> http://www.LegacyFamilyTree.com/Etiquette.asp
>>> Archived messages after Nov. 21 2009:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>> Archived messages from old mail server - before Nov. 21 2009:
>>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
>>> and on our blog (http://news.LegacyFamilyTree.com).
>>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>>
>>
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> Archived messages from old mail server - before Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
>> on our blog (http://news.LegacyFami

Re: [LegacyUG] Backup overwriting

[Orinda Spence]

 It is on the merge menu under edit.


On Thu, Dec 5, 2013 at 12:40 PM, Jay 1FamilyTree
<1familytree@gmail.com>wrote:

> Orinda,
>
> I am concerned that you think there is an UNDO button?
>
> Can you explain what you think that is?
>
> ay
>
>
>
>
>
> On Wed, Dec 4, 2013 at 11:06 PM, Orinda Spence wrote:
>
>> I had both of the boxes checked.  I may have checked them this
>> afternoon.   Everything is working just like I wanted it to work this
>> afternoon, so I must have checked them when I was so frustrated.   Now, to
>> redo all the input.   Thank you so much.Orinda
>>
>>
>> On Wed, Dec 4, 2013 at 11:47 PM, Kathy Thompson wrote:
>>
>>> When you go to back up your file, on that pop-up window there should be
>>> an OPTIONS button right next to the Backup button
>>>
>>> Click on OPTIONS and then select Append Date &/or Append Time to default
>>> backup file name
>>>
>>> With both selected you can back up 10 times in the one minute and not
>>> overwrite another backup because each will have the unique time added.
>>>
>>> If you already have these selected, please provide further details so
>>> that we might be able to help further
>>>
>>>
>>>
>>> On 5 December 2013 16:40, Orinda Spence  wrote:
>>>
 I am new at Legacy and have just started using Legacy 7.5.  When I can
 do it without a big deal, I will upgrade.  Until then.

 I using 7.5  and can not stop Legacy from overwriting when I backup my
 family file or exit Legacy.  Help says there should be options to not
 overwrite, I can not find that screen that gives that option.

 This is my story, I was frustrated.  I spent the afternoon inputting
 some long lost ancestors that I had found.  For some reason, when I clicked
 undo to undo an input, I lost the whole afternoon's work.  Then, I thought,
 I will just go get that other backup.  There was nothing there except
 today's date and the time of closing file.  We have to close the family
 file to restore a file.  So, when I closed it backed up and overwrote by
 previous file.

 Looking at my backup files, I see that at one time in September 2013,
 it was not overwriting. I don't know why I lost the no overwrite feature.

 Can anyone tell me why I can't find the proper screen to tell it to
 quit overwriting?

 Orinda


 Legacy User Group guidelines:
 http://www.LegacyFamilyTree.com/Etiquette.asp
 Archived messages after Nov. 21 2009:
 http://www.mail-archive.com/legacyusergroup@legacyusers.com/
 Archived messages from old mail server - before Nov. 21 2009:
 http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
 Online technical support: http://www.LegacyFamilyTree.com/Help.asp
 Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
 and on our blog (http://news.LegacyFamilyTree.com).
 To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

>>>
>>>
>>>
>>> Legacy User Group guidelines:
>>> http://www.LegacyFamilyTree.com/Etiquette.asp
>>> Archived messages after Nov. 21 2009:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>> Archived messages from old mail server - before Nov. 21 2009:
>>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
>>> and on our blog (http://news.LegacyFamilyTree.com).
>>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>>
>>
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> Archived messages from old mail server - before Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
>> on our blog (http://news.LegacyFamilyTree.com).
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:

Re: [LegacyUG] Backup overwriting

[Jay 1FamilyTree]

Orinda,

I am concerned that you think there is an UNDO button?

Can you explain what you think that is?

ay





On Wed, Dec 4, 2013 at 11:06 PM, Orinda Spence wrote:

> I had both of the boxes checked.  I may have checked them this
> afternoon.   Everything is working just like I wanted it to work this
> afternoon, so I must have checked them when I was so frustrated.   Now, to
> redo all the input.   Thank you so much.Orinda
>
>
> On Wed, Dec 4, 2013 at 11:47 PM, Kathy Thompson wrote:
>
>> When you go to back up your file, on that pop-up window there should be
>> an OPTIONS button right next to the Backup button
>>
>> Click on OPTIONS and then select Append Date &/or Append Time to default
>> backup file name
>>
>> With both selected you can back up 10 times in the one minute and not
>> overwrite another backup because each will have the unique time added.
>>
>> If you already have these selected, please provide further details so
>> that we might be able to help further
>>
>>
>>
>> On 5 December 2013 16:40, Orinda Spence  wrote:
>>
>>> I am new at Legacy and have just started using Legacy 7.5.  When I can
>>> do it without a big deal, I will upgrade.  Until then.
>>>
>>> I using 7.5  and can not stop Legacy from overwriting when I backup my
>>> family file or exit Legacy.  Help says there should be options to not
>>> overwrite, I can not find that screen that gives that option.
>>>
>>> This is my story, I was frustrated.  I spent the afternoon inputting
>>> some long lost ancestors that I had found.  For some reason, when I clicked
>>> undo to undo an input, I lost the whole afternoon's work.  Then, I thought,
>>> I will just go get that other backup.  There was nothing there except
>>> today's date and the time of closing file.  We have to close the family
>>> file to restore a file.  So, when I closed it backed up and overwrote by
>>> previous file.
>>>
>>> Looking at my backup files, I see that at one time in September 2013, it
>>> was not overwriting. I don't know why I lost the no overwrite feature.
>>>
>>> Can anyone tell me why I can't find the proper screen to tell it to quit
>>> overwriting?
>>>
>>> Orinda
>>>
>>>
>>> Legacy User Group guidelines:
>>> http://www.LegacyFamilyTree.com/Etiquette.asp
>>> Archived messages after Nov. 21 2009:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>> Archived messages from old mail server - before Nov. 21 2009:
>>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
>>> and on our blog (http://news.LegacyFamilyTree.com).
>>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>>
>>
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> Archived messages from old mail server - before Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
>> on our blog (http://news.LegacyFamilyTree.com).
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Backup overwriting

[Orinda Spence]

I had both of the boxes checked.  I may have checked them this afternoon.
Everything is working just like I wanted it to work this afternoon, so I
must have checked them when I was so frustrated.   Now, to redo all the
input.   Thank you so much.Orinda


On Wed, Dec 4, 2013 at 11:47 PM, Kathy Thompson wrote:

> When you go to back up your file, on that pop-up window there should be an
> OPTIONS button right next to the Backup button
>
> Click on OPTIONS and then select Append Date &/or Append Time to default
> backup file name
>
> With both selected you can back up 10 times in the one minute and not
> overwrite another backup because each will have the unique time added.
>
> If you already have these selected, please provide further details so that
> we might be able to help further
>
>
>
> On 5 December 2013 16:40, Orinda Spence  wrote:
>
>> I am new at Legacy and have just started using Legacy 7.5.  When I can do
>> it without a big deal, I will upgrade.  Until then.
>>
>> I using 7.5  and can not stop Legacy from overwriting when I backup my
>> family file or exit Legacy.  Help says there should be options to not
>> overwrite, I can not find that screen that gives that option.
>>
>> This is my story, I was frustrated.  I spent the afternoon inputting some
>> long lost ancestors that I had found.  For some reason, when I clicked undo
>> to undo an input, I lost the whole afternoon's work.  Then, I thought, I
>> will just go get that other backup.  There was nothing there except today's
>> date and the time of closing file.  We have to close the family file to
>> restore a file.  So, when I closed it backed up and overwrote by previous
>> file.
>>
>> Looking at my backup files, I see that at one time in September 2013, it
>> was not overwriting. I don't know why I lost the no overwrite feature.
>>
>> Can anyone tell me why I can't find the proper screen to tell it to quit
>> overwriting?
>>
>> Orinda
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> Archived messages from old mail server - before Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
>> on our blog (http://news.LegacyFamilyTree.com).
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Backup overwriting

[Kathy Thompson]

When you go to back up your file, on that pop-up window there should be an
OPTIONS button right next to the Backup button

Click on OPTIONS and then select Append Date &/or Append Time to default
backup file name

With both selected you can back up 10 times in the one minute and not
overwrite another backup because each will have the unique time added.

If you already have these selected, please provide further details so that
we might be able to help further



On 5 December 2013 16:40, Orinda Spence  wrote:

> I am new at Legacy and have just started using Legacy 7.5.  When I can do
> it without a big deal, I will upgrade.  Until then.
>
> I using 7.5  and can not stop Legacy from overwriting when I backup my
> family file or exit Legacy.  Help says there should be options to not
> overwrite, I can not find that screen that gives that option.
>
> This is my story, I was frustrated.  I spent the afternoon inputting some
> long lost ancestors that I had found.  For some reason, when I clicked undo
> to undo an input, I lost the whole afternoon's work.  Then, I thought, I
> will just go get that other backup.  There was nothing there except today's
> date and the time of closing file.  We have to close the family file to
> restore a file.  So, when I closed it backed up and overwrote by previous
> file.
>
> Looking at my backup files, I see that at one time in September 2013, it
> was not overwriting. I don't know why I lost the no overwrite feature.
>
> Can anyone tell me why I can't find the proper screen to tell it to quit
> overwriting?
>
> Orinda
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

[LegacyUG] Backup overwriting

[Orinda Spence]

I am new at Legacy and have just started using Legacy 7.5.  When I can do
it without a big deal, I will upgrade.  Until then.

I using 7.5  and can not stop Legacy from overwriting when I backup my
family file or exit Legacy.  Help says there should be options to not
overwrite, I can not find that screen that gives that option.

This is my story, I was frustrated.  I spent the afternoon inputting some
long lost ancestors that I had found.  For some reason, when I clicked undo
to undo an input, I lost the whole afternoon's work.  Then, I thought, I
will just go get that other backup.  There was nothing there except today's
date and the time of closing file.  We have to close the family file to
restore a file.  So, when I closed it backed up and overwrote by previous
file.

Looking at my backup files, I see that at one time in September 2013, it
was not overwriting. I don't know why I lost the no overwrite feature.

Can anyone tell me why I can't find the proper screen to tell it to quit
overwriting?

Orinda



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re[4]: [LegacyUG] Backup Error and backing up best practices

[Sentz]

You must have a huge file.  Unplugging the external drive is a good
idea.  Thanks for your perspective.  Cathy

-- Original Message --
From: "Modena1920" 
To: LegacyUserGroup@legacyusers.com
Sent: 11/17/2013 7:52:28 PM
Subject: Re: Re[2]: [LegacyUG] Backup Error and backing up best
practices
>I have 3 external hard drives, two stay at home and one goes to a
>safety deposit box, a total of 4 copies, one is the master on my
>computer. I backup on each  every week or so, legacy file and
>multimedia backup,  or when major changes, additions are made.  I also
>unplug the drives when not in use. A kind of unbreakable firewall.
>That may be a lot, but not that much if you lost it all.
>
>
>From: "Sentz" 
>To: LegacyUserGroup@LegacyUsers.com
>Sent: Sunday, November 17, 2013 12:07:15 PM
>Subject: Re[2]: [LegacyUG] Backup Error and backing up best practices
>
>This did the trick. Should have figured this out on my own, but it was
>the first time it had happened to me.
>
>What would be considered the best backup practice?  Eventhough one
>should backup files everytime, are their sets of backed up files that
>should be saved.  For instance, saving a "master" backup every 6
>months? A non-legacy user friend backs up her files to a Gedcom every
>month.
>
>-- Original Message --
>From: "Kathy Thompson" 
>To: LegacyUserGroup@legacyusers.com
>Sent: 11/16/2013 7:13:38 PM
>Subject: Re: [LegacyUG] Backup Error
>>From the Legacy Error help files
>>
>>There are two causes for Backup Error: 507. Cannot write to .zip file
>>
>>The ZIP file being created exceeds the maximum size of the removable
>>storage device.The storage device is full or has been removed.Make
>>sure that the removable storage device is properly inserted. Also, you
>>may have to delete existing files on the device to make room. If the
>>removable store device still lacks sufficient capacity after deleting
>>files, you will need to purchase one with greater capacity.
>>change the location of where your backup will save to and try again
>>
>>
>>If no luck, post back and maybe someone more experienced will have an
>>idea
>>
>>
>>
>>On 17 November 2013 10:08, Sentz  wrote:
>>>
>>>   I am getting the backup error: 507 can not save to zip file.
>>>However,
>>>when I checked my remote external hard drive, one can see the back
>>>up.
>>>I tried to do a file clean-up previously and the software advised to
>>>do
>>>the back up first.  Any suggestions?
>>>
>>>
>>>
>>>
>>>
>>>Legacy User Group guidelines:
>>>http://www.LegacyFamilyTree.com/Etiquette.asp
>>>Archived messages after Nov. 21 2009:
>>>http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>>Archived messages from old mail server - before Nov. 21 2009:
>>>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>>>Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>>>Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
>>>and on our blog (http://news.legacyfamilytree.com/).
>>>To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>>
>>>
>>
>>
>>
>>Legacy User Group guidelines:
>>http://www.LegacyFamilyTree.com/Etiquette.asp
>>Archived messages after Nov. 21 2009:
>>http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>Archived messages from old mail server - before Nov. 21 2009:
>>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>>Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>>Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
>>and on our blog (http://news.legacyfamilytree.com/).
>>To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
>Archived messages after Nov. 21 2009:
>http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>Archived messages from old mail server - before Nov. 21 2009:
>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
>and on our blog (http://news.LegacyFamilyTree.com).
>To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
>Archived messages after Nov.

Re: Re[2]: [LegacyUG] Backup Error and backing up best practices

[Modena1920]

I have 3 external hard drives, two stay at home and one goes to a safety 
deposit box, a total of 4 copies, one is the master on my computer. I backup on 
each  every week or so, legacy file and multimedia backup,  or when major 
changes, additions are made.  I also unplug the drives when not in use. A kind 
of unbreakable firewall.  That may be a lot , but not that much if you lost it 
all.

- Original Message -
From: "Sentz" 
To: LegacyUserGroup@LegacyUsers.com
Sent: Sunday, November 17, 2013 12:07:15 PM
Subject: Re[2]: [LegacyUG] Backup Error and backing up best practices


This did the trick. Should have figured this out on my own, but it was the 
first time it had happened to me.  
 
What would be considered the best backup practice?  Eventhough one should 
backup files everytime, are their sets of backed up files that should be saved. 
 For instance, saving a "master" backup every 6 months? A non-legacy user 
friend backs up her files to a Gedcom every month.
 
-- Original Message --
From: "Kathy Thompson" < kmthoms...@gmail.com >
To: LegacyUserGroup@legacyusers.com
Sent: 11/16/2013 7:13:38 PM
Subject: Re: [LegacyUG] Backup Error




>From the Legacy Error help files



There are two causes for Backup Error: 507. Cannot write to .zip file

• The ZIP file being created exceeds the maximum size of the removable 
storage device.
• The storage device is full or has been removed.

Make sure that the removable storage device is properly inserted. Also, you may 
have to delete existing files on the device to make room. If the removable 
store device still lacks sufficient capacity after deleting files, you will 
need to purchase one with greater capacity.

change the location of where your backup will save to and try again



If no luck, post back and maybe someone more experienced will have an idea






On 17 November 2013 10:08, Sentz < ro...@nycap.rr.com > wrote:



  I am getting the backup error: 507 can not save to zip file.  However,
when I checked my remote external hard drive, one can see the back up.
I tried to do a file clean-up previously and the software advised to do
the back up first.  Any suggestions?





Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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Re[2]: [LegacyUG] Backup Error and backing up best practices

[Sentz]

This did the trick. Should have figured this out on my own, but it was
the first time it had happened to me.

What would be considered the best backup practice?  Eventhough one
should backup files everytime, are their sets of backed up files that
should be saved.  For instance, saving a "master" backup every 6 months?
A non-legacy user friend backs up her files to a Gedcom every month.

-- Original Message --
From: "Kathy Thompson" 
To: LegacyUserGroup@legacyusers.com
Sent: 11/16/2013 7:13:38 PM
Subject: Re: [LegacyUG] Backup Error
>From the Legacy Error help files
>
>There are two causes for Backup Error: 507. Cannot write to .zip file
>
>The ZIP file being created exceeds the maximum size of the removable
>storage device.The storage device is full or has been removed.Make sure
>that the removable storage device is properly inserted. Also, you may
>have to delete existing files on the device to make room. If the
>removable store device still lacks sufficient capacity after deleting
>files, you will need to purchase one with greater capacity.
>change the location of where your backup will save to and try again
>
>
>If no luck, post back and maybe someone more experienced will have an
>idea
>
>
>
>On 17 November 2013 10:08, Sentz  wrote:
>>
>>   I am getting the backup error: 507 can not save to zip file.
>>However,
>>when I checked my remote external hard drive, one can see the back up.
>>I tried to do a file clean-up previously and the software advised to
>>do
>>the back up first.  Any suggestions?
>>
>>
>>
>>
>>
>>Legacy User Group guidelines:
>>http://www.LegacyFamilyTree.com/Etiquette.asp
>>Archived messages after Nov. 21 2009:
>>http://www.mail-archive.com/legacyusergroup@legacyusers.com/
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>>http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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>>and on our blog (http://news.LegacyFamilyTree.com).
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>>
>>
>
>
>
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Re: [LegacyUG] Backup Error

[Kathy Thompson]

>From the Legacy Error help files

There are two causes for Backup Error: 507. Cannot write to .zip file

   - The ZIP file being created exceeds the maximum size of the removable
   storage device.
   - The storage device is full or has been removed.

Make sure that the removable storage device is properly inserted. Also, you
may have to delete existing files on the device to make room. If the
removable store device still lacks sufficient capacity after deleting
files, you will need to purchase one with greater capacity.
change the location of where your backup will save to and try again


If no luck, post back and maybe someone more experienced will have an idea



On 17 November 2013 10:08, Sentz  wrote:

>
>   I am getting the backup error: 507 can not save to zip file.  However,
> when I checked my remote external hard drive, one can see the back up.
> I tried to do a file clean-up previously and the software advised to do
> the back up first.  Any suggestions?
>
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>



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[LegacyUG] Backup Error

[Sentz]

  I am getting the backup error: 507 can not save to zip file.  However,
when I checked my remote external hard drive, one can see the back up.
I tried to do a file clean-up previously and the software advised to do
the back up first.  Any suggestions?





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RE: [LegacyUG] Backup Legacy

[Rita Lynn McKale]

Barbara,

I use Carbonite and love it.  I emailed their customer support and asked 
specifically how to back up Legacy and it is very simple…..select a file or 
folder to be included in your backup, right-click the item and select ‘Back 
this up’ from the Carbonite context menu.



Hope that helps.

Rita in South Carolina



From: Barbara Pixley [mailto:troy...@msn.com]
Sent: Thursday, November 07, 2013 2:16 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Backup Legacy



  I recently had my pc crash and thought for awhile I'd lost Legacy-all 13,000+ 
names, notes etc...also lost a few years off my life! I backup on Carbonite and 
an external hard drive. I understood that Carbonite backed up everything 
automatically but didn't! Evidently you have to 'adjust settings'. 'Did manage 
to get my Legacy restored from the external hard drive. Legacy support also 
suggested SkyDrive and Dropbox, neither of which I use. In a recent Family Tree 
Magazine a site recommended was backupmytree.com

  Would like feedback from anyone who uses Carbonite, SkyDrive, Dropbox and/or 
backupmytree.com as to how you like it, ease of use, success in restoring files 
etc.

 Thanks,

Barbara Pixley









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Re: [LegacyUG] Backup Legacy

[Jackie King]

I have to say - i just use the regular legacy backup feature and move the
files to my google drive. A lot cheaper (free for a lot of people) and it
has worked for me.


On Thu, Nov 7, 2013 at 2:50 PM, Wendy Howard  wrote:

> Hi Barbara,
>
> There has been a lot of discussion about Dropbox here lately.
>
> You may like to go to the list's archive (see the link at the bottom of
> every LUG post) and search there for past comments.
>
> I like Dropbox so much I now pay them a subscription to get more than
> the free space they offer and store everything that I'd normally put in
> "My Documents" there - including my Legacy data files, which I've never
> kept in the default location*.
>
> .* For a long time now, my working theory has been that every-
> .thing I'd want to retrieve in the event of a computer failure
> .(as much as possible) is kept in "My Documents", so my
> .backups (when I remembered to do them!) would comprise mainly
> .of that folder.
>
> Before I became a paid subscriber at Dropbox, and only had the free
> space, I kept particularly precious things there - such as my Legacy
> backups.  The original data files weren't kept there.  You could do it
> the other way around (data file in Dropbox, backups elsewhere) if you
> wanted; once it's set up, you don't have to think about it again.
>
> Whatever service you end up using, consider how easy it is to retrieve
> your files from it.  Does the service simply hold a copy of your folders
> and files, or does it convert them to another format (eg a compressed
> backup format) that has to be converted back to the original before you
> can use it?  I'm not saying that's a bad thing, there could well be
> features of that method that suit your requirements, but I'm thinking
> about how easy it would be for YOU (as the user) to restore your files
> after a disaster.  Such things might be quite easy for you, or they may
> be a daunting prospect you don't want to consider.
>
> Dropbox stores a copy of my files and updates them immediately a file is
> changed when the computer is online, and I can access them from any
> other online computer - as long as I can remember my password!
>
> And if the worst happened and I had to set up a new computer, once I
> installed the little Dropbox program and logged it into my Dropbox
> account, all the files in my account would be downloaded automatically,
> ready for me to use.  The only consideration then (because of the large
> volume of files I have there - currently almost 70GB) would be how much
> of our monthly data allowance provided by our ISP would be used up in
> that process - but that is minor (merely a matter of money) compared to
> the prospect of loosing everything from my current computer.
>
> Hope this helps.  :-)
>
> Kind Regards,
> Wendy
>
> Barbara Pixley said the following on 8/11/2013 8:16 a.m.:
> >   I recently had my pc crash and thought for awhile I'd lost
> > Legacy-all 13,000+ names, notes etc...also lost a few years off my
> > life! I backup on Carbonite and an external hard drive. I understood
> > that Carbonite backed up everything automatically but didn't!
> > Evidently you have to 'adjust settings'. 'Did manage to get my Legacy
> > restored from the external hard drive. Legacy support also suggested
> > SkyDrive and Dropbox, neither of which I use. In a recent Family Tree
> > Magazine a site recommended was backupmytree.com
> >   Would like feedback from anyone who uses Carbonite, SkyDrive,
> > Dropbox and/or backupmytree.com as to how you like it, ease of use,
> > success in restoring files etc.
> > Thanks,
> > Barbara Pixley
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
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> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
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> on our blog (http://news.LegacyFamilyTree.com).
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>
>
>



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Re: [LegacyUG] Backup Legacy

[Wendy Howard]

Hi Barbara,

There has been a lot of discussion about Dropbox here lately.

You may like to go to the list's archive (see the link at the bottom of
every LUG post) and search there for past comments.

I like Dropbox so much I now pay them a subscription to get more than
the free space they offer and store everything that I'd normally put in
"My Documents" there - including my Legacy data files, which I've never
kept in the default location*.

.* For a long time now, my working theory has been that every-
.thing I'd want to retrieve in the event of a computer failure
.(as much as possible) is kept in "My Documents", so my
.backups (when I remembered to do them!) would comprise mainly
.of that folder.

Before I became a paid subscriber at Dropbox, and only had the free
space, I kept particularly precious things there - such as my Legacy
backups.  The original data files weren't kept there.  You could do it
the other way around (data file in Dropbox, backups elsewhere) if you
wanted; once it's set up, you don't have to think about it again.

Whatever service you end up using, consider how easy it is to retrieve
your files from it.  Does the service simply hold a copy of your folders
and files, or does it convert them to another format (eg a compressed
backup format) that has to be converted back to the original before you
can use it?  I'm not saying that's a bad thing, there could well be
features of that method that suit your requirements, but I'm thinking
about how easy it would be for YOU (as the user) to restore your files
after a disaster.  Such things might be quite easy for you, or they may
be a daunting prospect you don't want to consider.

Dropbox stores a copy of my files and updates them immediately a file is
changed when the computer is online, and I can access them from any
other online computer - as long as I can remember my password!

And if the worst happened and I had to set up a new computer, once I
installed the little Dropbox program and logged it into my Dropbox
account, all the files in my account would be downloaded automatically,
ready for me to use.  The only consideration then (because of the large
volume of files I have there - currently almost 70GB) would be how much
of our monthly data allowance provided by our ISP would be used up in
that process - but that is minor (merely a matter of money) compared to
the prospect of loosing everything from my current computer.

Hope this helps.  :-)

Kind Regards,
Wendy

Barbara Pixley said the following on 8/11/2013 8:16 a.m.:
>   I recently had my pc crash and thought for awhile I'd lost
> Legacy-all 13,000+ names, notes etc...also lost a few years off my
> life! I backup on Carbonite and an external hard drive. I understood
> that Carbonite backed up everything automatically but didn't!
> Evidently you have to 'adjust settings'. 'Did manage to get my Legacy
> restored from the external hard drive. Legacy support also suggested
> SkyDrive and Dropbox, neither of which I use. In a recent Family Tree
> Magazine a site recommended was backupmytree.com
>   Would like feedback from anyone who uses Carbonite, SkyDrive,
> Dropbox and/or backupmytree.com as to how you like it, ease of use,
> success in restoring files etc.
> Thanks,
> Barbara Pixley



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RE: [LegacyUG] Backup Legacy

[Paul Gray]

Barbara,



What you describe is indeed very common. I think the setup option to ‘backup 
all my data’ in most of these programs determines what is “data” by common file 
types e.g. .doc for documents, .jpg for pictures etc. I’m not sure any of them 
would ever backup “unique” file types like .fdb in their default configurations.



I use MOZY and I needed to set it to explicitly back up certain drives and 
directories, including the one with my Legacy files and multimedia.



Paul Gray



From: Barbara Pixley [mailto:troy...@msn.com]
Sent: November-07-13 12:16 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Backup Legacy



  I recently had my pc crash and thought for awhile I'd lost Legacy-all 13,000+ 
names, notes etc...also lost a few years off my life! I backup on Carbonite and 
an external hard drive. I understood that Carbonite backed up everything 
automatically but didn't! Evidently you have to 'adjust settings'. 'Did manage 
to get my Legacy restored from the external hard drive. Legacy support also 
suggested SkyDrive and Dropbox, neither of which I use. In a recent Family Tree 
Magazine a site recommended was backupmytree.com

  Would like feedback from anyone who uses Carbonite, SkyDrive, Dropbox and/or 
backupmytree.com as to how you like it, ease of use, success in restoring files 
etc.

 Thanks,

Barbara Pixley

  _

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4158 / Virus Database: 3629/6816 - Release Date: 11/07/13



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[LegacyUG] Backup Legacy

[Barbara Pixley]

  I recently had my pc crash and thought for awhile I'd lost Legacy-all 13,000+ 
names, notes etc...also lost a few years off my life! I backup on Carbonite and 
an external hard drive. I understood that Carbonite backed up everything 
automatically but didn't! Evidently you have to 'adjust settings'. 'Did manage 
to get my Legacy restored from the external hard drive. Legacy support also 
suggested SkyDrive and Dropbox, neither of which I use. In a recent Family Tree 
Magazine a site recommended was backupmytree.com
  Would like feedback from anyone who uses Carbonite, SkyDrive, Dropbox and/or 
backupmytree.com as to how you like it, ease of use, success in restoring files 
etc.
 Thanks,
Barbara Pixley


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RE: [LegacyUG] Backup folders and files

[Brian L. Lightfoot]

It is true that by default Windows will display .zip files as folders. But if 
you don't like that method and want to rely on your own 3rd party .zip program 
to view the contents of .zip files, then check out the following web page with 
instructions on how to disable the display of .zip file contents in Explorer. 
It does involve some registry changes but the site include a .reg file to 
download and perform all the needed changes. And you can always change back to 
the original default method if desired. On the web page, start with step #4 to 
disable the display of .zip file contents.

http://www.sevenforums.com/tutorials/13619-zip-folders-enable-disable-windows-explorer-view.html

Brian in CA


PS - The only reason you'd want to do this if the default display of the .zip 
contents confuses you and while in Explorer you'd rather deal only with the 
.zip file by itself and rely on your own 3rd party .zip program (WinZip, 7-Zip, 
WinRAR, etc) . Otherwise, just try to figure out just Windows is trying to show 
you about the contents of the .zip file. And learn to embrace it.



-Original Message-
From: Brian/Support [mailto:br...@legacyfamilytree.com]
Sent: Wednesday, November 06, 2013 10:12 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Backup folders and files



Windows can confuse you because it insists on displaying a .zip FILE in the 
folders column in Windows explorer as if it was a sub-folder of the folder 
where the .zip file is stored. The .zip file is the file Legacy creates when 
you backup your family file.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.

On 06/11/2013 12:35 PM, John Gregson wrote:
> Using version 7.5 on Win7-32
> A bit confused about the backup files.
> Using Windows Explorer.
>
> Looking at Windows explorer, in the left column, there is a folder (or
> is this called a Directory) named "Legacy Backup"; this has my .ZIP
> file:  Main 2013-11-06, as displayed in the right column.
> Also in this right column there is an icon which displays , when I
> hover over it with my mouse cursor, the statement that this is a zip
> folder.
> OK back to the left column, there is a sub-folder (or directory) named:
> Main 2013-11-06, and in the right column is displayed the file name;
> MAIN.fdb and immediately below is another file name:  Main~Rc3.Rc3.
>
> Question; what is that: Main~Rc3.Rc3 file ?
>
> As you can see, I am somewhat confused.
>
> John.
>




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Re: [LegacyUG] Backup folders and files

[Brian/Support]

The .Rc3 file is a subordinate file created by Legacy when you set
relationships. This file contains all the calculated relationships.
There are other of these subordinate files created by Legacy which can
be included in the backup as well. This will depend on the number of
check marks you have filled in on the backup screen and whether you have
done anything in Legacy to create these files.

Windows can confuse you because it insists on displaying a .zip FILE in
the folders column in Windows explorer as if it was a sub-folder of the
folder where the .zip file is stored. The .zip file is the file Legacy
creates when you backup your family file.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.

On 06/11/2013 12:35 PM, John Gregson wrote:
> Using version 7.5 on Win7-32
> A bit confused about the backup files.
> Using Windows Explorer.
>
> Looking at Windows explorer, in the left column, there is a folder
> (or is this called a Directory) named "Legacy Backup"; this has my
> .ZIP file:  Main 2013-11-06, as displayed in the right column.
> Also in this right column there is an icon which displays , when I hover
> over it with
> my mouse cursor, the statement that this is a zip folder.
> OK back to the left column, there is a sub-folder (or directory) named:
> Main 2013-11-06, and in the right column is displayed the file name;
> MAIN.fdb
> and immediately below is another file name:  Main~Rc3.Rc3.
>
> Question; what is that: Main~Rc3.Rc3 file ?
>
> As you can see, I am somewhat confused.
>
> John.
>



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[LegacyUG] Backup folders and files

[John Gregson]

Using version 7.5 on Win7-32
A bit confused about the backup files.
Using Windows Explorer.

Looking at Windows explorer, in the left column, there is a folder
(or is this called a Directory) named "Legacy Backup"; this has my
.ZIP file:  Main 2013-11-06, as displayed in the right column.
Also in this right column there is an icon which displays , when I hover
over it with
my mouse cursor, the statement that this is a zip folder.
OK back to the left column, there is a sub-folder (or directory) named:
Main 2013-11-06, and in the right column is displayed the file name;
MAIN.fdb
and immediately below is another file name:  Main~Rc3.Rc3.

Question; what is that: Main~Rc3.Rc3 file ?

As you can see, I am somewhat confused.

John.

--
John. jfgreg...@shaw.ca



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Re: [LegacyUG] Backup Error: 530

[Virginia Blakelock]

Kathy -

Rightclick on the Legacy icon and 'run as administrator' (note this is
not the same as logging in as administrator)  If that works, you
should only have to run it as administrator that one time to fix the
license key.  Another program had the same problem in v8 and this was
the recommended fix.

Virginia

On Sat, May 25, 2013 at 11:46 AM, KathyB  wrote:
> I have a new computer, with Windows 8, downloaded and installed the
> latest build and moved my family file over and have been working with it
> without difficulty. I just tried making a back-up and received the
> following error message pop-up:
>
> Backup Error:530. The license key required to use the control was not
> found or invalid.
>
> What is my next step?
>
> --
> Kathy Brubaker
> www.linesvillecemetery.org
> www.linesvillehistoricalsociety.org
>
>
>
>
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>
>



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Re: [LegacyUG] Backup Error: 530

[KathyB]

Jenny:

That helped, thank you so much!  And thank you to Gene, for also trying.

Kathy

On 5/25/2013 1:14 PM, Jenny M Benson wrote:
> On 25/05/2013 17:33, Gene Young wrote:
>> On 5/25/2013 11:46 AM, KathyB wrote:
 I have a new computer, with Windows 8, downloaded and installed the
 latest build and moved my family file over and have been working with it
 without difficulty. I just tried making a back-up and received the
 following error message pop-up:

 Backup Error:530. The license key required to use the control was not
 found or invalid.

 What is my next step?



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Re: [LegacyUG] Backup Error: 530

[Jenny M Benson]

On 25/05/2013 17:33, Gene Young wrote:
> On 5/25/2013 11:46 AM, KathyB wrote:
>> >I have a new computer, with Windows 8, downloaded and installed the
>> >latest build and moved my family file over and have been working with it
>> >without difficulty. I just tried making a back-up and received the
>> >following error message pop-up:
>> >
>> >Backup Error:530. The license key required to use the control was not
>> >found or invalid.
>> >
>> >What is my next step?
>> >
> At the bottom of every email to this list is a group of links.  On is labeled;
> Online technical support:http://www.LegacyFamilyTree.com/Help.asp
> If you click on this you will be taken to a page that has a link:
>Solutions by Error Description 
> (http://www.legacyfamilytree.com/Help.asp#SolutionsOther)
> There you will find a solution called:
> Backup Error 503 and 507

The OP actually referred to Error 530.  This is also in the list of
Errors by Number/Description and advises that Legacy should be re-installed.

--
Jenny M Benson



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Re: [LegacyUG] Backup Error: 530

[Gene Young]

On 5/25/2013 11:46 AM, KathyB wrote:
> I have a new computer, with Windows 8, downloaded and installed the
> latest build and moved my family file over and have been working with it
> without difficulty. I just tried making a back-up and received the
> following error message pop-up:
>
> Backup Error:530. The license key required to use the control was not
> found or invalid.
>
> What is my next step?
>
At the bottom of every email to this list is a group of links.  On is labeled;
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
If you click on this you will be taken to a page that has a link:
  Solutions by Error Description 
(http://www.legacyfamilytree.com/Help.asp#SolutionsOther)
There you will find a solution called:
Backup Error 503 and 507

Clicking that takes your to:
  • Backup Error: 503
The Error 503 is generally the result of a problem with access to the backup 
device.

You can test your CD-RW drive very easily. First, save your Legacy backup files 
to your desktop screen and then close Legacy. Next RIGHT click on the backup 
files and select Send To > CD-RW Drive (or DVD-RW Drive) from the popup menu. 
If you still get 503, then the problem isn't with the Legacy program at all. 
The possible causes of this error would be one of the following:

 The CD-RW disk is marked Read-Only, or the security switch on the memory 
stick is set to lock. Try another disk or unlock the memory stick.
 The ZIP file being saved exceeds the maximum size of the removable storage 
device.
 The CD is not formatted for direct save of data. Reformat the CD or try a 
different disk.
 The CD is formatted but the access software (e.g. DirectCD or InCD) is not 
ready. Insert (or re-insert) the CD or memory stick in the computer and then 
open Legacy and try backing up again.
 The CD-RW disk or memory stick has developed a bad area. This can, in some 
instances, be fixed by reformatting.
 Out of date driver software for the CD writer hardware. Update the CD 
Writer driver.

If backing up to the desktop and then right-clicking works, this means you have 
the kind of CD drive that won't allow to backup right from the Legacy program. 
Please keep in mind, not all computers are equal or some may have older CD 
burners and associated software. If you have questions consult the CD drive 
manufacturer's instructions.

All of which takes approximately 30 Seconds.  Much faster, I am sure you will 
agree, than waiting for an answer by e-mail. 
--

Gene Young
Researching Young, Harer, Cox & Sallada
With Legacy Family Tree
http://myyoungs.atspace.com/index.htm



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[LegacyUG] Backup Error: 530

[KathyB]

I have a new computer, with Windows 8, downloaded and installed the
latest build and moved my family file over and have been working with it
without difficulty. I just tried making a back-up and received the
following error message pop-up:

Backup Error:530. The license key required to use the control was not
found or invalid.

What is my next step?

--
Kathy Brubaker
www.linesvillecemetery.org
www.linesvillehistoricalsociety.org




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Re: [LegacyUG] Backup/Export

[Brian/Support]

You will find many hints and tips on using Legacy on this page:
http://www.LegacyFamilyTree.com/Tips.asp
There is an article there that I suggest you read. It tells you how to
use backup and restore to move a copy of your data file and multimedia
from one computer to another.
Scroll down to the links on moving your family file.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.

On 13/04/2012 6:23 PM, MJ SA wrote:
> Hi, thank you both for the suggestions, *.fdb did not work on the
> other computer.  Maybe I can get a quick lesson on how to do this
> again, nothing is more scary than worrying about losing all your
> genealogy work.
>
> Please tell me if this is the correct way to save my family tree.
>
> For backup, I want to make sure it backs up onto my thumb drive. Than
> I also want to export it to a gedcom, so I have that also for back up
> and to put the updates on the other compuer.
>
> To get my family file onto my floppy to put on another computer, I
> would click export to gedcom? Than open Legacy on the other computer
> and than open the gedcom and save the family tree on the hard drive to
> that computer?
>
> Something strange in the air lately, I have done this so many times,
> and today it is just not working.



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Re: [LegacyUG] Backup/Export

[MJ SA]

Yes, I am confusing the two Brian.  But I think I am good now.
Legacy.fdb is how you save your tree and how you open it on a thumb
drive on another computer. Gedcom is to transfer from different
software.

On Fri, Apr 13, 2012 at 6:36 PM, Ronald Bernier
 wrote:
> Brian,
>
> She also keeps talking about backing up to GEDCOM.  She is obviously 
> confusing the legacy.fdb backup process and the process for creating a 
> GEDCOM.ged file.
>
> Ron Bernier
> Sent from my iPad
>
> On Apr 13, 2012, at 6:32 PM, "Brian/Support"  
> wrote:
>
>> Go to File > Backup Family File
>> You should see the path where Legacy is going to store your backup file
>> just below the button which says "Select Name and Location for Data Backup"
>> If the path is not where you want your backup stored click the button
>> and select the correct location.
>> Make sure there is a check mark in the Data Files box and in the
>> Multimedia Files box if you also want to backup your multimedia.
>>
>> Brian
>> Customer Support
>> Millennia Corporation
>> br...@legacyfamilytree.com
>> http://www.LegacyFamilyTree.com
>>
>> We are changing the world of genealogy!
>> When replying to this message, please include all previous correspondence.
>> Thanks.
>>
>> On 13/04/2012 6:23 PM, MJ SA wrote:
>>> Hi, thank you both for the suggestions, *.fdb did not work on the
>>> other computer.  Maybe I can get a quick lesson on how to do this
>>> again, nothing is more scary than worrying about losing all your
>>> genealogy work.
>>>
>>> Please tell me if this is the correct way to save my family tree.
>>>
>>> For backup, I want to make sure it backs up onto my thumb drive. Than
>>> I also want to export it to a gedcom, so I have that also for back up
>>> and to put the updates on the other compuer.
>>>
>>> To get my family file onto my floppy to put on another computer, I
>>> would click export to gedcom? Than open Legacy on the other computer
>>> and than open the gedcom and save the family tree on the hard drive to
>>> that computer?
>>>
>>> Something strange in the air lately, I have done this so many times,
>>> and today it is just not working.
>>
>>
>>
>>
>
>
>
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> our blog (http://news.LegacyFamilyTree.com).
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>
>



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Re: [LegacyUG] Backup/Export

[Ronald Bernier]

Brian,

She also keeps talking about backing up to GEDCOM.  She is obviously confusing 
the legacy.fdb backup process and the process for creating a GEDCOM.ged file.

Ron Bernier
Sent from my iPad

On Apr 13, 2012, at 6:32 PM, "Brian/Support"  wrote:

> Go to File > Backup Family File
> You should see the path where Legacy is going to store your backup file
> just below the button which says "Select Name and Location for Data Backup"
> If the path is not where you want your backup stored click the button
> and select the correct location.
> Make sure there is a check mark in the Data Files box and in the
> Multimedia Files box if you also want to backup your multimedia.
>
> Brian
> Customer Support
> Millennia Corporation
> br...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
>
> We are changing the world of genealogy!
> When replying to this message, please include all previous correspondence.
> Thanks.
>
> On 13/04/2012 6:23 PM, MJ SA wrote:
>> Hi, thank you both for the suggestions, *.fdb did not work on the
>> other computer.  Maybe I can get a quick lesson on how to do this
>> again, nothing is more scary than worrying about losing all your
>> genealogy work.
>>
>> Please tell me if this is the correct way to save my family tree.
>>
>> For backup, I want to make sure it backs up onto my thumb drive. Than
>> I also want to export it to a gedcom, so I have that also for back up
>> and to put the updates on the other compuer.
>>
>> To get my family file onto my floppy to put on another computer, I
>> would click export to gedcom? Than open Legacy on the other computer
>> and than open the gedcom and save the family tree on the hard drive to
>> that computer?
>>
>> Something strange in the air lately, I have done this so many times,
>> and today it is just not working.
>
>
>
>



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Re: [LegacyUG] Backup/Export

[Brian/Support]

Go to File > Backup Family File
You should see the path where Legacy is going to store your backup file
just below the button which says "Select Name and Location for Data Backup"
If the path is not where you want your backup stored click the button
and select the correct location.
Make sure there is a check mark in the Data Files box and in the
Multimedia Files box if you also want to backup your multimedia.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.

On 13/04/2012 6:23 PM, MJ SA wrote:
> Hi, thank you both for the suggestions, *.fdb did not work on the
> other computer.  Maybe I can get a quick lesson on how to do this
> again, nothing is more scary than worrying about losing all your
> genealogy work.
>
> Please tell me if this is the correct way to save my family tree.
>
> For backup, I want to make sure it backs up onto my thumb drive. Than
> I also want to export it to a gedcom, so I have that also for back up
> and to put the updates on the other compuer.
>
> To get my family file onto my floppy to put on another computer, I
> would click export to gedcom? Than open Legacy on the other computer
> and than open the gedcom and save the family tree on the hard drive to
> that computer?
>
> Something strange in the air lately, I have done this so many times,
> and today it is just not working.



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