Re: [LegacyUG] Hints - FindMyPast - "Invalid cookie header"

[Phil Williams]

Hi Ian,

So it's not down to any particular browser. Cathy's suggestion of 
selectively clearing FMP cookies worked for me.


Cheers,

Phil.


Ian Thomas wrote:

I use Microsoft Edge (Dev = developer version).
It is based on the same code base as Chrome (Google's browser).
Version 96.0.1032.0 (Official build) dev (64-bit)

I.L. Thomas
Victoria Park, Western Australia 6100

-Original Message-
From: LegacyUserGroup  On Behalf Of 
Phil Williams
Sent: Tuesday, 19 October 2021 1:31 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - FindMyPast - "Invalid cookie header"

Hi,

I am also getting this error, but only with the Firefox browser. Popping the 
link into Google Chrome opens the Hints page ok.

I have tried clearing the cache and disabling all add-ons to Firefox but 
nothing helps. I am using the latest versions of both Legacy and Firefox 
(78.15.0esr).

So, may I ask  I. L. Thomas, what browser are you using? Are any other users 
having this problem? Has anyone found a solution?

Cheers,

Phil.


Cathy Pinner wrote:

Ian,

FindMyPast hints are working though there is sometimes a problem if
you try to access them when they've expired. The dots aren't updated
as quickly on the Name List etc. Hints are best accessed from Family
View to avoid this.
I'd clear your browser cache to see if that removes the error you're
getting if that's not the issue.

There is a known problem with MyHeritage hints. They're currently not
working at all.

FamilySearch hints only work if you have the FamilySearch ID entered
for the person concerned. FS hints to the FS tree and passes on those
hints.

I find FMP hints helpful. I don't take much notice of others.
The search isn't done after you click the orange ball but before. The
Hints window opens and you click the pane to access the hint results
in your browser.

If you want to set up a search from Legacy use Search > Internet
Search for the relevant website. These cover far more than the 4
hinting sites, one of which is only useful for US researchers.

Cathy

Ian Thomas wrote:

This may be too technical for this forum? Perhaps I should send it to
Legacy developers?

The only "orange dot" Hints that I have been getting for 6 to 15
months  (v9, always with latest updates of course) have led me to a
separate Hints Results window on which the coloured pane needs to be
clicked to allow the default browser to Search. The only genealogy
search is FindMyPast, despite having 3 of the 4 options enabled.

Lately (weeks), my browser gives a java string that ends with

Invalid cookie header

I don't want to have to find the browser setting to fix that. I
thought that type of error was 5 or more years old, long forgotten.

What is recommended?

I would really like some advice from Legacy developers/ owners - do
they intend to FIX the Hints functionality? Or would it be better to
just REMOVE it from the interface and we put up with other means of
trying to match individuals with semi-public genealogy databases?

I.L. Thomas

Western Australia 6100




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Re: [LegacyUG] Hints - FindMyPast - "Invalid cookie header"

[Phil Williams]

Thank you Cathy,

Selectively clearing the cookies worked for me.

Cheers,

Phil.


Cathy Pinner wrote:

Hi Phil,

I got this yesterday and sorted it today. The link also worked for me 
in Chrome but I use Opera.
The solution was to clear findmypast cookies. Clearing just the cache 
didn't seem to work which I guess is expected since the error mentions 
cookies.
If you don't know how to selectively delete particular cookies in 
Firefox you'll need to clear them all and sign in again to every site 
- so I trust you use a Password Manager.


Cathy

Phil Williams wrote:


Hi,

I am also getting this error, but only with the Firefox browser.
Popping the link into Google Chrome opens the Hints page ok.

I have tried clearing the cache and disabling all add-ons to Firefox
but nothing helps. I am using the latest versions of both Legacy and
Firefox (78.15.0esr).

So, may I ask  I. L. Thomas, what browser are you using? Are any other
users having this problem? Has anyone found a solution?

Cheers,

Phil.


Cathy Pinner wrote:


Ian,

FindMyPast hints are working though there is sometimes a problem if
you try to access them when they've expired. The dots aren't updated
as quickly on the Name List etc. Hints are best accessed from Family
View to avoid this.
I'd clear your browser cache to see if that removes the error you're
getting if that's not the issue.

There is a known problem with MyHeritage hints. They're currently not
working at all.

FamilySearch hints only work if you have the FamilySearch ID entered
for the person concerned. FS hints to the FS tree and passes on those
hints.

I find FMP hints helpful. I don't take much notice of others.
The search isn't done after you click the orange ball but before. The
Hints window opens and you click the pane to access the hint results
in your browser.

If you want to set up a search from Legacy use Search > Internet
Search for the relevant website. These cover far more than the 4
hinting sites, one of which is only useful for US researchers.

Cathy

Ian Thomas wrote:



This may be too technical for this forum? Perhaps I should send it to
Legacy developers?

The only “orange dot” Hints that I have been getting for 6 to 15
months  (v9, always with latest updates of course) have led me to a
separate Hints Results window on which the coloured pane needs to be
clicked to allow the default browser to Search. The only genealogy
search is FindMyPast, despite having 3 of the 4 options enabled.

Lately (weeks), my browser gives a java string that ends with

Invalid cookie header

I don’t want to have to find the browser setting to fix that. I
thought that type of error was 5 or more years old, long forgotten.

What is recommended?

I would really like some advice from Legacy developers/ owners – do
they intend to FIX the Hints functionality? Or would it be better to
just REMOVE it from the interface and we put up with other means of
trying to match individuals with semi-public genealogy databases?

I.L. Thomas

Western Australia 6100











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Re: [LegacyUG] Hints - FindMyPast - "Invalid cookie header"

[Ian Thomas]

I use Microsoft Edge (Dev = developer version). 
It is based on the same code base as Chrome (Google's browser). 
Version 96.0.1032.0 (Official build) dev (64-bit)

I.L. Thomas
Victoria Park, Western Australia 6100

-Original Message-
From: LegacyUserGroup  On Behalf Of 
Phil Williams
Sent: Tuesday, 19 October 2021 1:31 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - FindMyPast - "Invalid cookie header"

Hi,

I am also getting this error, but only with the Firefox browser. Popping the 
link into Google Chrome opens the Hints page ok.

I have tried clearing the cache and disabling all add-ons to Firefox but 
nothing helps. I am using the latest versions of both Legacy and Firefox 
(78.15.0esr).

So, may I ask  I. L. Thomas, what browser are you using? Are any other users 
having this problem? Has anyone found a solution?

Cheers,

Phil.


Cathy Pinner wrote:
> Ian,
>
> FindMyPast hints are working though there is sometimes a problem if 
> you try to access them when they've expired. The dots aren't updated 
> as quickly on the Name List etc. Hints are best accessed from Family 
> View to avoid this.
> I'd clear your browser cache to see if that removes the error you're 
> getting if that's not the issue.
>
> There is a known problem with MyHeritage hints. They're currently not 
> working at all.
>
> FamilySearch hints only work if you have the FamilySearch ID entered 
> for the person concerned. FS hints to the FS tree and passes on those 
> hints.
>
> I find FMP hints helpful. I don't take much notice of others.
> The search isn't done after you click the orange ball but before. The 
> Hints window opens and you click the pane to access the hint results 
> in your browser.
>
> If you want to set up a search from Legacy use Search > Internet 
> Search for the relevant website. These cover far more than the 4 
> hinting sites, one of which is only useful for US researchers.
>
> Cathy
>
> Ian Thomas wrote:
>>
>> This may be too technical for this forum? Perhaps I should send it to 
>> Legacy developers?
>>
>> The only "orange dot" Hints that I have been getting for 6 to 15 
>> months  (v9, always with latest updates of course) have led me to a 
>> separate Hints Results window on which the coloured pane needs to be 
>> clicked to allow the default browser to Search. The only genealogy 
>> search is FindMyPast, despite having 3 of the 4 options enabled.
>>
>> Lately (weeks), my browser gives a java string that ends with
>>
>> Invalid cookie header
>>
>> I don't want to have to find the browser setting to fix that. I 
>> thought that type of error was 5 or more years old, long forgotten.
>>
>> What is recommended?
>>
>> I would really like some advice from Legacy developers/ owners - do 
>> they intend to FIX the Hints functionality? Or would it be better to 
>> just REMOVE it from the interface and we put up with other means of 
>> trying to match individuals with semi-public genealogy databases?
>>
>> I.L. Thomas
>>
>> Western Australia 6100
>>
>>
>

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Re: [LegacyUG] Hints - FindMyPast - "Invalid cookie header"

[Cathy Pinner]

Hi Phil,

I got this yesterday and sorted it today. The link also worked for me in 
Chrome but I use Opera.
The solution was to clear findmypast cookies. Clearing just the cache 
didn't seem to work which I guess is expected since the error mentions 
cookies.
If you don't know how to selectively delete particular cookies in 
Firefox you'll need to clear them all and sign in again to every site - 
so I trust you use a Password Manager.


Cathy

Phil Williams wrote:


Hi,

I am also getting this error, but only with the Firefox browser.
Popping the link into Google Chrome opens the Hints page ok.

I have tried clearing the cache and disabling all add-ons to Firefox
but nothing helps. I am using the latest versions of both Legacy and
Firefox (78.15.0esr).

So, may I ask  I. L. Thomas, what browser are you using? Are any other
users having this problem? Has anyone found a solution?

Cheers,

Phil.


Cathy Pinner wrote:


Ian,

FindMyPast hints are working though there is sometimes a problem if
you try to access them when they've expired. The dots aren't updated
as quickly on the Name List etc. Hints are best accessed from Family
View to avoid this.
I'd clear your browser cache to see if that removes the error you're
getting if that's not the issue.

There is a known problem with MyHeritage hints. They're currently not
working at all.

FamilySearch hints only work if you have the FamilySearch ID entered
for the person concerned. FS hints to the FS tree and passes on those
hints.

I find FMP hints helpful. I don't take much notice of others.
The search isn't done after you click the orange ball but before. The
Hints window opens and you click the pane to access the hint results
in your browser.

If you want to set up a search from Legacy use Search > Internet
Search for the relevant website. These cover far more than the 4
hinting sites, one of which is only useful for US researchers.

Cathy

Ian Thomas wrote:



This may be too technical for this forum? Perhaps I should send it to
Legacy developers?

The only “orange dot” Hints that I have been getting for 6 to 15
months  (v9, always with latest updates of course) have led me to a
separate Hints Results window on which the coloured pane needs to be
clicked to allow the default browser to Search. The only genealogy
search is FindMyPast, despite having 3 of the 4 options enabled.

Lately (weeks), my browser gives a java string that ends with

Invalid cookie header

I don’t want to have to find the browser setting to fix that. I
thought that type of error was 5 or more years old, long forgotten.

What is recommended?

I would really like some advice from Legacy developers/ owners – do
they intend to FIX the Hints functionality? Or would it be better to
just REMOVE it from the interface and we put up with other means of
trying to match individuals with semi-public genealogy databases?

I.L. Thomas

Western Australia 6100







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Re: [LegacyUG] Hints - FindMyPast - "Invalid cookie header"

[Phil Williams]

Hi,

I am also getting this error, but only with the Firefox browser. Popping 
the link into Google Chrome opens the Hints page ok.


I have tried clearing the cache and disabling all add-ons to Firefox but 
nothing helps. I am using the latest versions of both Legacy and Firefox 
(78.15.0esr).


So, may I ask  I. L. Thomas, what browser are you using? Are any other 
users having this problem? Has anyone found a solution?


Cheers,

Phil.


Cathy Pinner wrote:

Ian,

FindMyPast hints are working though there is sometimes a problem if 
you try to access them when they've expired. The dots aren't updated 
as quickly on the Name List etc. Hints are best accessed from Family 
View to avoid this.
I'd clear your browser cache to see if that removes the error you're 
getting if that's not the issue.


There is a known problem with MyHeritage hints. They're currently not 
working at all.


FamilySearch hints only work if you have the FamilySearch ID entered 
for the person concerned. FS hints to the FS tree and passes on those 
hints.


I find FMP hints helpful. I don't take much notice of others.
The search isn't done after you click the orange ball but before. The 
Hints window opens and you click the pane to access the hint results 
in your browser.


If you want to set up a search from Legacy use Search > Internet 
Search for the relevant website. These cover far more than the 4 
hinting sites, one of which is only useful for US researchers.


Cathy

Ian Thomas wrote:


This may be too technical for this forum? Perhaps I should send it to
Legacy developers?

The only “orange dot” Hints that I have been getting for 6 to 15
months  (v9, always with latest updates of course) have led me to a
separate Hints Results window on which the coloured pane needs to be
clicked to allow the default browser to Search. The only genealogy
search is FindMyPast, despite having 3 of the 4 options enabled.

Lately (weeks), my browser gives a java string that ends with

Invalid cookie header

I don’t want to have to find the browser setting to fix that. I
thought that type of error was 5 or more years old, long forgotten.

What is recommended?

I would really like some advice from Legacy developers/ owners – do
they intend to FIX the Hints functionality? Or would it be better to
just REMOVE it from the interface and we put up with other means of
trying to match individuals with semi-public genealogy databases?

I.L. Thomas

Western Australia 6100






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Re: [LegacyUG] Hints - FindMyPast - "Invalid cookie header"

[Cathy Pinner]

Ian,

FindMyPast hints are working though there is sometimes a problem if you 
try to access them when they've expired. The dots aren't updated as 
quickly on the Name List etc. Hints are best accessed from Family View 
to avoid this.
I'd clear your browser cache to see if that removes the error you're 
getting if that's not the issue.


There is a known problem with MyHeritage hints. They're currently not 
working at all.


FamilySearch hints only work if you have the FamilySearch ID entered for 
the person concerned. FS hints to the FS tree and passes on those hints.


I find FMP hints helpful. I don't take much notice of others.
The search isn't done after you click the orange ball but before. The 
Hints window opens and you click the pane to access the hint results in 
your browser.


If you want to set up a search from Legacy use Search > Internet Search 
for the relevant website. These cover far more than the 4 hinting sites, 
one of which is only useful for US researchers.


Cathy

Ian Thomas wrote:


This may be too technical for this forum? Perhaps I should send it to
Legacy developers?

The only “orange dot” Hints that I have been getting for 6 to 15
months  (v9, always with latest updates of course) have led me to a
separate Hints Results window on which the coloured pane needs to be
clicked to allow the default browser to Search. The only genealogy
search is FindMyPast, despite having 3 of the 4 options enabled.

Lately (weeks), my browser gives a java string that ends with

Invalid cookie header

I don’t want to have to find the browser setting to fix that. I
thought that type of error was 5 or more years old, long forgotten.

What is recommended?

I would really like some advice from Legacy developers/ owners – do
they intend to FIX the Hints functionality? Or would it be better to
just REMOVE it from the interface and we put up with other means of
trying to match individuals with semi-public genealogy databases?

I.L. Thomas

Western Australia 6100


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Re: [LegacyUG] Hints - runtime error 380

[Ian Thomas]

Thank you Brian. 


I.L. Thomas
Western Australia

-Original Message-
From: LegacyUserGroup  On Behalf Of 
Brian Kelly
Sent: Thursday, 13 May 2021 4:51 AM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Hints - runtime error 380

I have tested your problem and confirmed this is an issue when entering an 
invalid date into the MyHeritage refresh box. The other fresh boxes will  not 
accept invalid numbers and will set themselves to 30 or to 120 if numbers are 
too low or too high. I have submitted a report via the bug tracking system so 
this can be fixed.

Brian Kelly

On 08-May-21 5:03 a.m., Ian Thomas wrote:
> Legacy 9 crash.
> 
> When setting the number of refresh days for MyHeritage hints (I had it 
> at 30, wanted to change to the maximum, 120 days) it is very easy to 
> have a mouse-slip and as I did, have an illegal number enter. It became 230.
> 
> This immediately throws a fatal error an exits from Legacy (latest v9 
> release). I attempted to enter a number rather than increase from 
> using the control, from 30 to 120. No opportunity is given to correct 
> an illegal value
> 
> It should be a very easy fix, to check but not cause a crash.
> 
> Ian Thomas
> 
> Victoria Park, Western Australia 6100
> 
> 

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Re: [LegacyUG] Hints - runtime error 380

[Brian Kelly]

I have tested your problem and confirmed this is an issue when entering 
an invalid date into the MyHeritage refresh box. The other fresh boxes 
will  not accept invalid numbers and will set themselves to 30 or to 120 
if numbers are too low or too high. I have submitted a report via the 
bug tracking system so this can be fixed.


Brian Kelly

On 08-May-21 5:03 a.m., Ian Thomas wrote:

Legacy 9 crash.

When setting the number of refresh days for MyHeritage hints (I had it 
at 30, wanted to change to the maximum, 120 days) it is very easy to 
have a mouse-slip and as I did, have an illegal number enter. It became 230.


This immediately throws a fatal error an exits from Legacy (latest v9 
release). I attempted to enter a number rather than increase from using 
the control, from 30 to 120. No opportunity is given to correct an 
illegal value


It should be a very easy fix, to check but not cause a crash.

Ian Thomas

Victoria Park, Western Australia 6100




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Re: [LegacyUG] Hints - only getting FMP

[Cathy Pinner]

Valerie,
Gedcoms are imported, not opened.
Go to File > Import File > Gedcom.
Note there are quite a number of options to choose from - use defaults 
if you don't understand them - and ALWAYS import into a new Legacy file. 
If you want the data in a current Legacy file, clean it up first in its 
own file and then either import all the file or use Split Screen View 
and drag and drop just the bits/people/families/ you want in your own file.


Cathy


vbgar...@gmail.com <mailto:vbgar...@gmail.com>
Monday, 10 May 2021 16:50

Hi Cathy – how can I change a ged file to a fdb file

Cheers from Valerie

*From:*LegacyUserGroup  *On 
Behalf Of *Cathy Pinner

*Sent:* Saturday, 8 May 2021 11:42 AM
*To:* Legacy User Group 
*Subject:* Re: [LegacyUG] Hints - only getting FMP

Ian,
MyHeritage hints are very slow since they've been throttled.
Make sure the refresh period is at the maximum 120 days. I'd also 
resist the temptation to refresh hints. This wipes hints for that hint 
supplier but put's everyone for whom hints have been requested in the 
hint queue again.
It would be better to delete the Hints file ~hdb.hdb 
or double click the 1 in front of the first quick bookmark to open the 
Hints Monitor and click Start over there which erases the file for you.


Alternatively, if you need quick hints from MyHeritage, use the 
Internet Search for MyHeritage. Search > Search Internet  or Internet 
> Search Internet. They go to the same place and you can choose your 
site. Note you can add your own internet searches here as well. The 
Help from it explains how to do that.


Cathy

Jenny M Benson wrote:



Ian Thomas <mailto:il.tho...@outlook.com>
Friday, 7 May 2021 10:22
I'm not sure why, but the only hints (orange dots enclosing a number) 
that I have are from FindMyPast - none from MyHeritage for several months.
I have a lot of data and use the Legacy FT program often and for 
lengthy periods, and I visit/view/update many of my people frequently.

Is there something that I need to do to wake up MH hinting?

Ian Thomas
Victoria Park, Western Australia




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Re: [LegacyUG] Hints - only getting FMP

[vbgarton]

Hi Cathy – how can I change a ged file to a fdb file

 

Cheers from Valerie

 

From: LegacyUserGroup  On Behalf Of 
Cathy Pinner
Sent: Saturday, 8 May 2021 11:42 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - only getting FMP

 

Ian,
MyHeritage hints are very slow since they've been throttled. 
Make sure the refresh period is at the maximum 120 days. I'd also resist the 
temptation to refresh hints. This wipes hints for that hint supplier but put's 
everyone for whom hints have been requested in the hint queue again. 
It would be better to delete the Hints file ~hdb.hdb or double 
click the 1 in front of the first quick bookmark to open the Hints Monitor and 
click Start over there which erases the file for you.

Alternatively, if you need quick hints from MyHeritage, use the Internet Search 
for MyHeritage. Search > Search Internet  or Internet > Search Internet. They 
go to the same place and you can choose your site. Note you can add your own 
internet searches here as well. The Help from it explains how to do that.

Cathy

Jenny M Benson wrote:




On 07/05/2021 03:22, Ian Thomas wrote:




I'm not sure why, but the only hints (orange dots enclosing a number) 
that I have are from FindMyPast - none from MyHeritage for several 
months.
I have a lot of data and use the Legacy FT program often and for 
lengthy periods, and I visit/view/update many of my people frequently.
Is there something that I need to do to wake up MH hinting?



Check that you have the relevant box checked at Options 8.13.  Also 
that you have a reasonable amount of time specified for refreshing the 
search.

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Re: [LegacyUG] Hints - runtime error 380

[Ian Thomas]

Legacy 9 crash.
When setting the number of refresh days for MyHeritage hints (I had it at 30, 
wanted to change to the maximum, 120 days) it is very easy to have a mouse-slip 
and as I did, have an illegal number enter. It became 230.
This immediately throws a fatal error an exits from Legacy (latest v9 release). 
I attempted to enter a number rather than increase from using the control, from 
30 to 120. No opportunity is given to correct an illegal value
It should be a very easy fix, to check but not cause a crash.


Ian Thomas
Victoria Park, Western Australia 6100

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Re: [LegacyUG] Hints - only getting FMP

[Ian Thomas]

Cathy – I think the suggestion in your last para (MH search) is probably my 
first call; I’ll then do the others except Refresh.


I noticed after posting (yesterday) that Legacy was crashing -  consistently – 
when I clicked Customize,  even after doing all the backup/repair etc. It was 
strange as I never have problems with Legacy, and there is huge amount of disk 
space, memory, etc.
That crash problem has ceased – for no reason I can fathom. I have not 
restarted Windows ..   but I should do so, anyway.


Ian Thomas
61 Gloucester Street, Victoria Park, Western Australia 6100

From: LegacyUserGroup  On Behalf Of 
Cathy Pinner
Sent: Saturday, 8 May 2021 9:42 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - only getting FMP

Ian,
MyHeritage hints are very slow since they've been throttled.
Make sure the refresh period is at the maximum 120 days. I'd also resist the 
temptation to refresh hints. This wipes hints for that hint supplier but put's 
everyone for whom hints have been requested in the hint queue again.
It would be better to delete the Hints file ~hdb.hdb or double 
click the 1 in front of the first quick bookmark to open the Hints Monitor and 
click Start over there which erases the file for you.

Alternatively, if you need quick hints from MyHeritage, use the Internet Search 
for MyHeritage. Search > Search Internet  or Internet > Search Internet. They 
go to the same place and you can choose your site. Note you can add your own 
internet searches here as well. The Help from it explains how to do that.

Cathy

Jenny M Benson wrote:


On 07/05/2021 03:22, Ian Thomas wrote:


I'm not sure why, but the only hints (orange dots enclosing a number)
that I have are from FindMyPast - none from MyHeritage for several
months.
I have a lot of data and use the Legacy FT program often and for
lengthy periods, and I visit/view/update many of my people frequently.
Is there something that I need to do to wake up MH hinting?


Check that you have the relevant box checked at Options 8.13.  Also
that you have a reasonable amount of time specified for refreshing the
search.
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Re: [LegacyUG] Hints - only getting FMP

[Cathy Pinner]

Ian,
MyHeritage hints are very slow since they've been throttled.
Make sure the refresh period is at the maximum 120 days. I'd also resist 
the temptation to refresh hints. This wipes hints for that hint supplier 
but put's everyone for whom hints have been requested in the hint queue 
again.
It would be better to delete the Hints file ~hdb.hdb or 
double click the 1 in front of the first quick bookmark to open the 
Hints Monitor and click Start over there which erases the file for you.


Alternatively, if you need quick hints from MyHeritage, use the Internet 
Search for MyHeritage. Search > Search Internet  or Internet > Search 
Internet. They go to the same place and you can choose your site. Note 
you can add your own internet searches here as well. The Help from it 
explains how to do that.


Cathy

Jenny M Benson wrote:


On 07/05/2021 03:22, Ian Thomas wrote:


I'm not sure why, but the only hints (orange dots enclosing a number)
that I have are from FindMyPast - none from MyHeritage for several
months.
I have a lot of data and use the Legacy FT program often and for
lengthy periods, and I visit/view/update many of my people frequently.
Is there something that I need to do to wake up MH hinting?



Check that you have the relevant box checked at Options 8.13.  Also
that you have a reasonable amount of time specified for refreshing the
search.
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Re: [LegacyUG] Hints - only getting FMP

[Jenny M Benson]

On 07/05/2021 03:22, Ian Thomas wrote:

I'm not sure why, but the only hints (orange dots enclosing a number) that I 
have are from FindMyPast - none from MyHeritage for several months.
I have a lot of data and use the Legacy FT program often and for lengthy 
periods, and I visit/view/update many of my people frequently.
Is there something that I need to do to wake up MH hinting?


Check that you have the relevant box checked at Options 8.13.  Also that 
you have a reasonable amount of time specified for refreshing the search.


--
Jenny M Benson
Wrexham, UK

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Re: [LegacyUG] Hints

[Cathy Pinner]

The issue that Chris is discovering is that the Hint icon other than on 
Family View or Pedigree View may be out of date. Requests for hints are 
only sent from Family View and Pedigree View and it looks as though the 
hint icon on other views has a considerable lag. I'm not sure when they 
are updated.


The quickest way to force an update for the icons, if you must use them 
on Index View or Name List, is, I think, to turn off the column and then 
turn it back on (in Index View this is by customising the columns) which 
forces it to get the information again from the hints database.
I don't usually have a Hint column on Index View but did have one and 
renewed it by switching to another saved set of columns and then back to 
a set with the Hint column.


Cathy


Chris Hill 
Tuesday, 22 September 2020 12:57 AM
Hi Gillian

You might want to read this post, which I have raised on the Legacy 
Facebook page.


>
I am just back to my master PC, the other was on my laptop, and still 
running at v339. This works with my looking at my fathers hints with 
no problem. Looked at my cousins hints, with a hint searched record 
that was quite old, probably from 2019. That gets this error the first 
time, looking for it from the index


{"statusCode":400,"error":"Bad Request","message":"Invalid cookie 
header"}


Switched to the individual view and tried from there, and got the 
Loading Hints... display. Looking at the http request, they are both 
the same except that the erroring one does not have the last field for 
_k=


https://www.findmypast.com/hints-ui/#/list/d6f3c2ef-7910-4f98-9d79-cf81c16c9a19?partnerId=..&_k=ujhukh 



Looked at the hint record and it was old. Checked the Hints processing 
monitor and it showed a few waiting requests. Waited for these to 
clear. The hints flag disappeared from her record and then reappeared 
a couple of minutes later, with a current last searched date. This one 
does work, but note that the first field, which I assume is the 
individual, has changed.


https://www.findmypast.com/hints-ui/#/list/4fd010f1-807d-44c1-9ff6-f02d0e590dce?partnerId=.&_k=dqpuzw 



I assume that the partnerid identifies either me or you.

So, I think that there is a problem with old Hints records which have 
not been researched recently and might contain out of date information.

<<<

Regards

Chris




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Re: [LegacyUG] Hints

[Gillian Häkli]

Hi Chris,

Thank you very much though I found your post a bit hard to follow! But I 
think I got there in the end.


So far everything's gone well since I deleted the cookies.

Gillian


On 21/09/2020 19:57, Chris Hill wrote:

Hi Gillian

You might want to read this post, which I have raised on the Legacy 
Facebook page.


>>>>>>>>>>>>>
I am just back to my master PC, the other was on my laptop, and still 
running at v339. This works with my looking at my fathers hints with 
no problem. Looked at my cousins hints, with a hint searched record 
that was quite old, probably from 2019. That gets this error the first 
time, looking for it from the index


{"statusCode":400,"error":"Bad Request","message":"Invalid cookie 
header"}


Switched to the individual view and tried from there, and got the 
Loading Hints... display. Looking at the http request, they are both 
the same except that the erroring one does not have the last field for 
_k=


https://www.findmypast.com/hints-ui/#/list/d6f3c2ef-7910-4f98-9d79-cf81c16c9a19?partnerId=..&_k=ujhukh 



Looked at the hint record and it was old. Checked the Hints processing 
monitor and it showed a few waiting requests. Waited for these to 
clear. The hints flag disappeared from her record and then reappeared 
a couple of minutes later, with a current last searched date. This one 
does work, but note that the first field, which I assume is the 
individual, has changed.


https://www.findmypast.com/hints-ui/#/list/4fd010f1-807d-44c1-9ff6-f02d0e590dce?partnerId=.&_k=dqpuzw 



I assume that the partnerid identifies either me or you.

So, I think that there is a problem with old Hints records which have 
not been researched recently and might contain out of date information.

<<<<<<<<<<<<<<<

Regards

Chris

------ Original Message --
From: "Gillian Häkli" 
To: legacyusergroup@legacyusers.com
Sent: 21/09/2020 16:48:27
Subject: Re: [LegacyUG] Hints


 Hi Brian,

I've now tried many Hints following your advice, that is, deleted all 
cookies for fmp, and so far everything's going well. Thank you very 
very much.


Gillian

On 21/09/2020 17:08, Brian Kelly wrote:
Not any kind of expert but that message looks like a problem with 
the web browser you are using. It is reporting an error with the 
findmypast web site or with the string legacy is sending to the 
site.  Since it is reporting a bad cookie I would first try deleting 
all the cookies in your browser pertaining to findmypast.com. If 
that does not solve the problem try clearing your internet cache in 
your Browser it may be trying to re-use a bad link from your history.


Brian Kelly

On 21-Sep.-20 9:36 a.m., Gillian Häkli wrote:
Can some kind person please explain to me why I nearly always get 
this message when I try to look at a Hint:


Sometimes, but only very rarely, I do manage to get through to 
findmypast to see what the hint is.


Findmypast is the only site I have marked for hints.'

Regards,

Gillian Hakli







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Re: [LegacyUG] Hints

[Chris Hill]

Hi Gillian

You might want to read this post, which I have raised on the Legacy 
Facebook page.


>>>>>>>>>>>>>
I am just back to my master PC, the other was on my laptop, and still 
running at v339. This works with my looking at my fathers hints with no 
problem. Looked at my cousins hints, with a hint searched record that 
was quite old, probably from 2019. That gets this error the first time, 
looking for it from the index


{"statusCode":400,"error":"Bad Request","message":"Invalid cookie 
header"}


Switched to the individual view and tried from there, and got the 
Loading Hints... display. Looking at the http request, they are both the 
same except that the erroring one does not have the last field for _k=


https://www.findmypast.com/hints-ui/#/list/d6f3c2ef-7910-4f98-9d79-cf81c16c9a19?partnerId=..&_k=ujhukh

Looked at the hint record and it was old. Checked the Hints processing 
monitor and it showed a few waiting requests. Waited for these to clear. 
The hints flag disappeared from her record and then reappeared a couple 
of minutes later, with a current last searched date. This one does work, 
but note that the first field, which I assume is the individual, has 
changed.


https://www.findmypast.com/hints-ui/#/list/4fd010f1-807d-44c1-9ff6-f02d0e590dce?partnerId=.&_k=dqpuzw

I assume that the partnerid identifies either me or you.

So, I think that there is a problem with old Hints records which have 
not been researched recently and might contain out of date information.

<<<<<<<<<<<<<<<

Regards

Chris

------ Original Message --
From: "Gillian Häkli" 
To: legacyusergroup@legacyusers.com
Sent: 21/09/2020 16:48:27
Subject: Re: [LegacyUG] Hints


 Hi Brian,

I've now tried many Hints following your advice, that is, deleted all cookies 
for fmp, and so far everything's going well. Thank you very very much.

Gillian

On 21/09/2020 17:08, Brian Kelly wrote:

Not any kind of expert but that message looks like a problem with the web 
browser you are using. It is reporting an error with the findmypast web site or 
with the string legacy is sending to the site.  Since it is reporting a bad 
cookie I would first try deleting all the cookies in your browser pertaining to 
findmypast.com. If that does not solve the problem try clearing your internet 
cache in your Browser it may be trying to re-use a bad link from your history.

Brian Kelly

On 21-Sep.-20 9:36 a.m., Gillian Häkli wrote:

Can some kind person please explain to me why I nearly always get this message 
when I try to look at a Hint:

Sometimes, but only very rarely, I do manage to get through to findmypast to 
see what the hint is.

Findmypast is the only site I have marked for hints.'

Regards,

Gillian Hakli







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Re: [LegacyUG] Hints

[Gillian Häkli]

 Hi Brian,

I've now tried many Hints following your advice, that is, deleted all 
cookies for fmp, and so far everything's going well. Thank you very very 
much.


Gillian

On 21/09/2020 17:08, Brian Kelly wrote:
Not any kind of expert but that message looks like a problem with the 
web browser you are using. It is reporting an error with the 
findmypast web site or with the string legacy is sending to the site.  
Since it is reporting a bad cookie I would first try deleting all the 
cookies in your browser pertaining to findmypast.com. If that does not 
solve the problem try clearing your internet cache in your Browser it 
may be trying to re-use a bad link from your history.


Brian Kelly

On 21-Sep.-20 9:36 a.m., Gillian Häkli wrote:
Can some kind person please explain to me why I nearly always get 
this message when I try to look at a Hint:


Sometimes, but only very rarely, I do manage to get through to 
findmypast to see what the hint is.


Findmypast is the only site I have marked for hints.'

Regards,

Gillian Hakli







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Re: [LegacyUG] Hints

[Brian Kelly]

Not any kind of expert but that message looks like a problem with the 
web browser you are using. It is reporting an error with the findmypast 
web site or with the string legacy is sending to the site.  Since it is 
reporting a bad cookie I would first try deleting all the cookies in 
your browser pertaining to findmypast.com. If that does not solve the 
problem try clearing your internet cache in your Browser it may be 
trying to re-use a bad link from your history.


Brian Kelly

On 21-Sep.-20 9:36 a.m., Gillian Häkli wrote:
Can some kind person please explain to me why I nearly always get this 
message when I try to look at a Hint:


Sometimes, but only very rarely, I do manage to get through to 
findmypast to see what the hint is.


Findmypast is the only site I have marked for hints.'

Regards,

Gillian Hakli





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Re: [LegacyUG] Hints

[Chris Hill]

I have the same error with version 9.0.0.339. I updated to version 362,
which I had been avoiding because if the issues with 361, and now get as
far as a Loading hints display from FindMyPast which had been running for a
few minutes.

So it looks like the later version has the correct security settings but
that there is an issue with FindMyPast or the Legacy parameter settings are
wrong.

Regards

Chris

>From my Motorola G6+

On Mon, 21 Sep 2020, 14:37 Gillian Häkli,  wrote:

> Can some kind person please explain to me why I nearly always get this
> message when I try to look at a Hint:
>
> Sometimes, but only very rarely, I do manage to get through to findmypast
> to see what the hint is.
>
> Findmypast is the only site I have marked for hints.'
>
> Regards,
>
> Gillian Hakli
>
>
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Re: [LegacyUG] Hints - MyHeritage

[ambrosel]

Update on speed of processing MyHeritage hints.  I left my PC and Legacy 
running 24/7 and in 450 hours (almost 19 days) Legacy checked 4,587 individuals 
for MyHeritage hints.  This is an average speed of 10 individuals checked per 
hour although the speed varied between 0 to 2 per hour up to 20 per hour in 
each case over a number of hours.  The advantage that I see in getting the 
Waiting list down to zero is that individuals now added or changed should be 
checked for My Heritage Hints almost immediately.  The other Hint services are 
always immediate.  There are now 2,860 individuals with MyHeritage hints out of 
5,350 individuals.
NB The Realtime Hint Processing Monitor is displayed by double clicking the 1 
immediately to the right of the Show Bookmark symbol at the bottom left of the 
Legacy screen.
NB I was only happy to leave the PC running 24/7 after I found the Windows 10 
setting 'Backgrounds App - Let apps run in the background' and turned it Off 
(for all Background apps).  No loss of Windows functionality is apparent.  
Prior to changing this setting I found that when the PC was unattended the 
Photos app was inspecting all the photos on the PC hard drive and putting them 
into Albums based on perceived geographic location in the photo.  This was 
chewing up CPU, making the laptop hot, not to mention a gross invasion of 
privacy. The Photos app also wanted to do facial recognition on photos on the 
hard drive!
Regards Ambrose

-Original Message-
From: ambro...@telstra.com  
Sent: Saturday, 7 September 2019 6:49 PM
To: 'Legacy User Group' 
Subject: RE: [LegacyUG] Hints - MyHeritage

Thank you Cathy for your reply back in July about the slowness of MyHeritage 
hints.  I was hopeful that the subsequent release of 9.0.0.318 would improve 
the situation but not so.  Below is a support ticket I raised yesterday and the 
support response.  I would be interested to know if other users are having a 
similar experience with MyHeritage hints and if anyone has any explanations or 
suggestions about this issue.  (I have subscriptions to Ancestry, FMP and 
MyHeritage but the latter is very good for direct access to living cousins.) 
Regards Ambrose (GSV member)

Support Ticket query (6 Sep 2019):  Now that we have a new version :9.0.0.318 
of Legacy I had hoped that MyHeritage hints would be back working as it did 
from the start of Legacy 9 until about the start of May.  Unfortunately not.  I 
can see that the Realtime Hint Processing Monitor has been enhanced with a 
Waiting (being throttled) column being added plus new or amended Help.  In the 
previous version of Legacy I had to turn off MyHeritage hints as it kept 
crashing with ‘Legacy Family Tree Hints has stopped working’ every 5 minutes.  
This reset MyHeritage Hints and I now have 4574 in the Waiting (being 
throttled) column.  I have had it running continuously today for 11 hours and 
the Waiting number has reduced by 87 or about 8 per hour.  I am using a very 
fast PC and internet connection.  At this rate it will take 570 hours to 
complete or 2 months if I leave Legacy running for 10 hours per day (despite 
the advice to close Legacy when not in active use).
Is this the way MyHeritage Hints is now meant to work?  The really 
disappointing aspect of this is that you don’t see the hint immediately that 
you add or amend an individual.  It just adds numbers to Pending and then 
almost immediately moves the number to Waiting.  It really is pretty pointless 
having a hint arrive weeks later with no notification that it has turned up.
I took a MyHeritage subscription 2 years ago at Geoff’s special guaranteed 
lifelong (???) price to make the most of MyHeritage Hints.  The subscription is 
due for renewal next Tuesday but if this throttling is the new normal I don’t 
see much value in renewing it.

Support Response:  All we have been told is that the hints may take some time 
to show up.  The hints continue to work in the background, and when new hints 
are found, they will be displayed.  We do care about your feedback and I have 
forwarded your concerns to our developers.


-Original Message-
From: LegacyUserGroup  On Behalf Of 
Ian Thomas
Sent: Wednesday, 24 July 2019 7:55 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - MyHeritage I check Hints frequently - and have 
all 4 types turned on (even though one of them requires a paid subscription to 
the company, and is no use to me).  Of course, I have the Deluxe version, 9, 
latest update always. 
Over the period that Cathy Pinner has detailed, I have used Legacy at the very 
least weekly, sometimes daily and for several hours. I "refresh" the Hints, 
etc. 
In that period of time, I have seen MyHeritage Hints only 3 times. As someone 
mentioned in the last couple of days, FindMyPast generates them (in spades). 
Server outages, etc:  why would anyone think that had anything to do with the 
problem with MyHeritage Hints? 
Ian Thomas
Albert Park, Victoria 3206

Re: [LegacyUG] Hints - MyHeritage

[johnbernacki1]

I found Geneanet useful for finding German ancestors who lived near the French 
border or in the Duchy of Lorraine. In most of Europe, borders shifted many 
times over the centuries. Also, during the time of the German Holy Roman 
Empire, there were French enclaves and exclaves in German states, 
principalities etc.



John


From: Chris Hill 
Sent: Monday, September 09, 2019 4:31 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - MyHeritage

It might be French based but it does cover Europe better than the others.


Regards

Chris

>From my Motorola G6+

On Sun, 8 Sep 2019, 19:15 Cindy Custer,  wrote:

  Geneanet is a French site – no good for German research!



  From: LegacyUserGroup On Behalf Of Andrew Robbie
  Sent: Sunday, September 08, 2019 2:11 PM
  To: 'Legacy User Group' 
  Subject: Re: [LegacyUG] Hints - MyHeritage



  Thanks Chris – very useful.  Good sharing!



  Andrew



  P.S.  I’m always learning, so should share…  Israelian   IsraeliJ







  From: LegacyUserGroup  On Behalf Of 
Chris Hill
  Sent: Saturday, September 7, 2019 6:56 PM
  To: Legacy User Group 
  Subject: Re: [LegacyUG] Hints - MyHeritage



  Hi



  On the very bottom line where there are the three people you can specify as 
shortcuts. Double-click on the 1 before the first name - don't think it is the 
right click but my PC is currently down. It will show you the stats and a few 
options. Does not seem to be in the help index, or not obvious.



  MyHeritage is Israelian, as I recall, and probably started with good European 
links, but has grown to try and match Ancestry.



  FindMyPast is UK based and good for UK information, and has been extending to 
cover the ex-UK colonies and USA.



  GenealogyBank seems to be USA only in terms of content.



  FamilySearch is the LDS site and is very strong on USA and Europe, and 
growing elsewhere, with the target of building a single tree for the world 
(which FindMyPast has also suggested for UK based on users trees).



  The other sites are obviously Ancestry which good for USA, UK, Europe, 
Canada, Australia and NZ. Genealogist is a UK site and Geneanet is a European 
site.



  My biggest issue is that all have some common information and then each have 
different collections of various information, so you need to search through 
many of them, certainly in the UK.

  Regards

  Chris

  From my Motorola G6+



  On Sat, 7 Sep 2019, 22:34 Andrew Robbie,  wrote:

Chris/Cathy/et al,



Curious – where exactly is that hints status info? Chris mentioned “right 
click on the 1 button in the bottom right line” – which ‘1’ button on which 
window/view is that on?  Images are appreciated, even if not recommended on 
this forum… J



And regarding these services, who can chime in regarding their usefulness 
in certain regions, periods, etc. of research?  I know mileage may vary based 
on your lineage and study geos/timelines…



My take



MyHeritage: Seems to be merged/merging with FamilySearch now…



FamilySearch: I like the -XXX unique numbering system, and Legacy’s 
Family Search tool (accessed from the D  icon) that helps manage and merge 
Legacy records with Family Search.  I must admit, I don’t see many hits in this 
category anymore, maybe since I have all my FS IDs covered now.  Others’ 
opinions?



FindMyPast: Mainly advertises as UK and NAM, but I find most of my hits 
only come from UK.  I need Australia and New Zealand hits also. Anyone got 
other perspectives?



GenealogyBank: does show info in config that this is mostly American 
history for past 300 years (this is useful to know before subscribing). I do 
not subscribe to this service currently.  I do find that it shows many hundreds 
of hits, maybe due to simply name match (no dates considered) but are these 
hits useful? Also, no Canada hits despite advertising US and Canada coverage. 
Anyone got any other observations?



Thanks,

Andrew ROBBIE





From: LegacyUserGroup  On Behalf 
Of Chris Hill
Sent: Saturday, September 7, 2019 5:58 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - MyHeritage



Hi



Yes, I asked the question about the speed of Hints appearing or not, 
after I reset my tree to reset the Hints list.



The first response was that the Hints list is not the list of 
individuals in the tree, mine was 3,000 vs 11,850, but it is driven by the 
number of individuals that you have opened in the Family or Pedigree views. 
That has become obvious to me over the last couple of weeks and the list is now 
4,187 long.



The other response was on the speed in which they are processed. My 
stats, right click on the 1 button in the bottom right line, now show



My Heritage:   Pending 1655   Waiting 2146   Processed 386

GenealogyBank : Pending 537 Waiting 3056   Processed 595

FindMyPast :Pending 0 Waiting 1 
Proces

Re: [LegacyUG] Hints - MyHeritage

[Chris Hill]

It might be French based but it does cover Europe better than the others.

Regards

Chris

>From my Motorola G6+

On Sun, 8 Sep 2019, 19:15 Cindy Custer,  wrote:

> Geneanet is a French site – no good for German research!
>
>
>
> *From:* LegacyUserGroup *On Behalf Of *Andrew Robbie
> *Sent:* Sunday, September 08, 2019 2:11 PM
> *To:* 'Legacy User Group' 
> *Subject:* Re: [LegacyUG] Hints - MyHeritage
>
>
>
> Thanks Chris – very useful.  Good sharing!
>
>
>
> Andrew
>
>
>
> P.S.  I’m always learning, so should share…  Israelian   IsraeliJ
>
>
>
>
>
>
>
> *From:* LegacyUserGroup  *On
> Behalf Of *Chris Hill
> *Sent:* Saturday, September 7, 2019 6:56 PM
> *To:* Legacy User Group 
> *Subject:* Re: [LegacyUG] Hints - MyHeritage
>
>
>
> Hi
>
>
>
> On the very bottom line where there are the three people you can specify
> as shortcuts. Double-click on the 1 before the first name - don't think it
> is the right click but my PC is currently down. It will show you the stats
> and a few options. Does not seem to be in the help index, or not obvious.
>
>
>
> MyHeritage is Israelian, as I recall, and probably started with good
> European links, but has grown to try and match Ancestry.
>
>
>
> FindMyPast is UK based and good for UK information, and has been extending
> to cover the ex-UK colonies and USA.
>
>
>
> GenealogyBank seems to be USA only in terms of content.
>
>
>
> FamilySearch is the LDS site and is very strong on USA and Europe, and
> growing elsewhere, with the target of building a single tree for the world
> (which FindMyPast has also suggested for UK based on users trees).
>
>
>
> The other sites are obviously Ancestry which good for USA, UK, Europe,
> Canada, Australia and NZ. Genealogist is a UK site and Geneanet is a
> European site.
>
>
>
> My biggest issue is that all have some common information and then each
> have different collections of various information, so you need to search
> through many of them, certainly in the UK.
>
> Regards
>
> Chris
>
> From my Motorola G6+
>
>
>
> On Sat, 7 Sep 2019, 22:34 Andrew Robbie, 
> wrote:
>
> Chris/Cathy/et al,
>
>
>
> Curious – where exactly is that hints status info? Chris mentioned “*right
> click on the 1 button in the bottom right line*” – which ‘1’ button on
> which window/view is that on?  Images are appreciated, even if not
> recommended on this forum… J
>
>
>
> And regarding these services, who can chime in regarding their usefulness
> in certain regions, periods, etc. of research?  I know mileage may vary
> based on your lineage and study geos/timelines…
>
>
>
> My take
>
>
>
> *MyHeritage*: Seems to be merged/merging with FamilySearch now…
>
>
>
> *FamilySearch*: I like the -XXX unique numbering system, and Legacy’s
> Family Search tool (accessed from the D  icon) that helps manage and
> merge Legacy records with Family Search.  I must admit, I don’t see many
> hits in this category anymore, maybe since I have all my FS IDs covered
> now.  Others’ opinions?
>
>
>
> *FindMyPast*: Mainly advertises as UK and NAM, but I find most of my hits
> only come from UK.  I need Australia and New Zealand hits also. Anyone got
> other perspectives?
>
>
>
> *GenealogyBank*: does show info in config that this is mostly American
> history for past 300 years (this is useful to know before subscribing). I
> do not subscribe to this service currently.  I do find that it shows many
> hundreds of hits, maybe due to simply name match (no dates considered) but
> are these hits useful? Also, no Canada hits despite advertising US and
> Canada coverage. Anyone got any other observations?
>
>
>
> Thanks,
>
> Andrew ROBBIE
>
>
>
>
>
> *From:* LegacyUserGroup  *On
> Behalf Of *Chris Hill
> *Sent:* Saturday, September 7, 2019 5:58 AM
> *To:* Legacy User Group 
> *Subject:* Re: [LegacyUG] Hints - MyHeritage
>
>
>
> Hi
>
>
>
> Yes, I asked the question about the speed of Hints appearing or not,
> after I reset my tree to reset the Hints list.
>
>
>
> The first response was that the Hints list is not the list of
> individuals in the tree, mine was 3,000 vs 11,850, but it is driven by the
> number of individuals that you have opened in the Family or Pedigree views.
> That has become obvious to me over the last couple of weeks and the list is
> now 4,187 long.
>
>
>
> The other response was on the speed in which they are processed. My
> stats, right click on the 1 button in the bottom right line, now show
>
>
>
> My Heritage:  

Re: [LegacyUG] Hints - MyHeritage

[Cindy Custer]

Geneanet is a French site – no good for German research!

 

From: LegacyUserGroup On Behalf Of Andrew Robbie
Sent: Sunday, September 08, 2019 2:11 PM
To: 'Legacy User Group' 
Subject: Re: [LegacyUG] Hints - MyHeritage

 

Thanks Chris – very useful.  Good sharing!

 

Andrew

 

P.S.  I’m always learning, so should share…  Israelian   Israeli:)

 

 

 

From: LegacyUserGroup mailto:legacyusergroup-boun...@legacyusers.com> > On Behalf Of Chris Hill
Sent: Saturday, September 7, 2019 6:56 PM
To: Legacy User Group mailto:LegacyUserGroup@legacyusers.com> >
Subject: Re: [LegacyUG] Hints - MyHeritage

 

Hi

 

On the very bottom line where there are the three people you can specify as 
shortcuts. Double-click on the 1 before the first name - don't think it is the 
right click but my PC is currently down. It will show you the stats and a few 
options. Does not seem to be in the help index, or not obvious.

 

MyHeritage is Israelian, as I recall, and probably started with good European 
links, but has grown to try and match Ancestry.

 

FindMyPast is UK based and good for UK information, and has been extending to 
cover the ex-UK colonies and USA.

 

GenealogyBank seems to be USA only in terms of content.

 

FamilySearch is the LDS site and is very strong on USA and Europe, and growing 
elsewhere, with the target of building a single tree for the world (which 
FindMyPast has also suggested for UK based on users trees).

 

The other sites are obviously Ancestry which good for USA, UK, Europe, Canada, 
Australia and NZ. Genealogist is a UK site and Geneanet is a European site.

 

My biggest issue is that all have some common information and then each have 
different collections of various information, so you need to search through 
many of them, certainly in the UK.

Regards

Chris

>From my Motorola G6+

 

On Sat, 7 Sep 2019, 22:34 Andrew Robbie, mailto:andrew.rob...@comcast.net> > wrote:

Chris/Cathy/et al,

 

Curious – where exactly is that hints status info? Chris mentioned “right click 
on the 1 button in the bottom right line” – which ‘1’ button on which 
window/view is that on?  Images are appreciated, even if not recommended on 
this forum… :)

 

And regarding these services, who can chime in regarding their usefulness in 
certain regions, periods, etc. of research?  I know mileage may vary based on 
your lineage and study geos/timelines…

 

My take

 

MyHeritage: Seems to be merged/merging with FamilySearch now…

 

FamilySearch: I like the -XXX unique numbering system, and Legacy’s Family 
Search tool (accessed from the D  icon) that helps manage and merge Legacy 
records with Family Search.  I must admit, I don’t see many hits in this 
category anymore, maybe since I have all my FS IDs covered now.  Others’ 
opinions?

 

FindMyPast: Mainly advertises as UK and NAM, but I find most of my hits only 
come from UK.  I need Australia and New Zealand hits also. Anyone got other 
perspectives?

 

GenealogyBank: does show info in config that this is mostly American history 
for past 300 years (this is useful to know before subscribing). I do not 
subscribe to this service currently.  I do find that it shows many hundreds of 
hits, maybe due to simply name match (no dates considered) but are these hits 
useful? Also, no Canada hits despite advertising US and Canada coverage. Anyone 
got any other observations?

 

Thanks,

Andrew ROBBIE

 

 

From: LegacyUserGroup mailto:legacyusergroup-boun...@legacyusers.com> > On Behalf Of Chris Hill
Sent: Saturday, September 7, 2019 5:58 AM
To: Legacy User Group mailto:legacyusergroup@legacyusers.com> >
Subject: Re: [LegacyUG] Hints - MyHeritage

 

Hi

 

Yes, I asked the question about the speed of Hints appearing or not, after 
I reset my tree to reset the Hints list.

 

The first response was that the Hints list is not the list of individuals 
in the tree, mine was 3,000 vs 11,850, but it is driven by the number of 
individuals that you have opened in the Family or Pedigree views. That has 
become obvious to me over the last couple of weeks and the list is now 4,187 
long.

 

The other response was on the speed in which they are processed. My stats, 
right click on the 1 button in the bottom right line, now show

 

My Heritage:   Pending 1655   Waiting 2146   Processed 386

GenealogyBank : Pending 537 Waiting 3056   Processed 595

FindMyPast :Pending 0 Waiting 1 Processed 
4186

 

Pretty well, the FindMyPast responses are immediate, while MyHeritage and 
GenealogyBank are delayed. I was told that MyHeritage has put delays on how 
fast it will process them, presumably as a way of controlling the load on its 
servers. One question is 'what does Waiting mean' - has Legacy flagged it as 
being ready to ask or has it actually been sent but not responded, which would 
ask the question of what happens if the response back is made while 

Re: [LegacyUG] Hints - MyHeritage

[Andrew Robbie]

Thanks Chris – very useful.  Good sharing!

 

Andrew

 

P.S.  I’m always learning, so should share…  Israelian   Israeli:)

 

 

 

From: LegacyUserGroup  On Behalf Of 
Chris Hill
Sent: Saturday, September 7, 2019 6:56 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - MyHeritage

 

Hi

 

On the very bottom line where there are the three people you can specify as 
shortcuts. Double-click on the 1 before the first name - don't think it is the 
right click but my PC is currently down. It will show you the stats and a few 
options. Does not seem to be in the help index, or not obvious.

 

MyHeritage is Israelian, as I recall, and probably started with good European 
links, but has grown to try and match Ancestry.

 

FindMyPast is UK based and good for UK information, and has been extending to 
cover the ex-UK colonies and USA.

 

GenealogyBank seems to be USA only in terms of content.

 

FamilySearch is the LDS site and is very strong on USA and Europe, and growing 
elsewhere, with the target of building a single tree for the world (which 
FindMyPast has also suggested for UK based on users trees).

 

The other sites are obviously Ancestry which good for USA, UK, Europe, Canada, 
Australia and NZ. Genealogist is a UK site and Geneanet is a European site.

 

My biggest issue is that all have some common information and then each have 
different collections of various information, so you need to search through 
many of them, certainly in the UK.

Regards

Chris

>From my Motorola G6+

 

On Sat, 7 Sep 2019, 22:34 Andrew Robbie, mailto:andrew.rob...@comcast.net> > wrote:

Chris/Cathy/et al,

 

Curious – where exactly is that hints status info? Chris mentioned “right click 
on the 1 button in the bottom right line” – which ‘1’ button on which 
window/view is that on?  Images are appreciated, even if not recommended on 
this forum… :)

 

And regarding these services, who can chime in regarding their usefulness in 
certain regions, periods, etc. of research?  I know mileage may vary based on 
your lineage and study geos/timelines…

 

My take

 

MyHeritage: Seems to be merged/merging with FamilySearch now…

 

FamilySearch: I like the -XXX unique numbering system, and Legacy’s Family 
Search tool (accessed from the D  icon) that helps manage and merge Legacy 
records with Family Search.  I must admit, I don’t see many hits in this 
category anymore, maybe since I have all my FS IDs covered now.  Others’ 
opinions?

 

FindMyPast: Mainly advertises as UK and NAM, but I find most of my hits only 
come from UK.  I need Australia and New Zealand hits also. Anyone got other 
perspectives?

 

GenealogyBank: does show info in config that this is mostly American history 
for past 300 years (this is useful to know before subscribing). I do not 
subscribe to this service currently.  I do find that it shows many hundreds of 
hits, maybe due to simply name match (no dates considered) but are these hits 
useful? Also, no Canada hits despite advertising US and Canada coverage. Anyone 
got any other observations?

 

Thanks,

Andrew ROBBIE

 

 

From: LegacyUserGroup mailto:legacyusergroup-boun...@legacyusers.com> > On Behalf Of Chris Hill
Sent: Saturday, September 7, 2019 5:58 AM
To: Legacy User Group mailto:legacyusergroup@legacyusers.com> >
Subject: Re: [LegacyUG] Hints - MyHeritage

 

Hi

 

Yes, I asked the question about the speed of Hints appearing or not, after 
I reset my tree to reset the Hints list.

 

The first response was that the Hints list is not the list of individuals 
in the tree, mine was 3,000 vs 11,850, but it is driven by the number of 
individuals that you have opened in the Family or Pedigree views. That has 
become obvious to me over the last couple of weeks and the list is now 4,187 
long.

 

The other response was on the speed in which they are processed. My stats, 
right click on the 1 button in the bottom right line, now show

 

My Heritage:   Pending 1655   Waiting 2146   Processed 386

GenealogyBank : Pending 537 Waiting 3056   Processed 595

FindMyPast :Pending 0 Waiting 1 Processed 
4186

 

Pretty well, the FindMyPast responses are immediate, while MyHeritage and 
GenealogyBank are delayed. I was told that MyHeritage has put delays on how 
fast it will process them, presumably as a way of controlling the load on its 
servers. One question is 'what does Waiting mean' - has Legacy flagged it as 
being ready to ask or has it actually been sent but not responded, which would 
ask the question of what happens if the response back is made while Legacy is 
closed and does Legacy reissue the request.

 

Looking at the stats dynamically I can see that both the Waiting and 
Processed values increasing while the Pending is decreasing. In terms of 
responses, while writing this email over 10 minutes, I can see that My Heritage 
has processed another 5 reque

Re: [LegacyUG] Hints - MyHeritage

[Cathy Pinner]

ch*: I like the -XXX unique numbering system, and 
Legacy’s Family Search tool (accessed from the D  icon) that helps 
manage and merge Legacy records with Family Search.  I must admit, I 
don’t see many hits in this category anymore, maybe since I have all 
my FS IDs covered now.  Others’ opinions?


*FindMyPast*: Mainly advertises as UK and NAM, but I find most of my 
hits only come from UK.  I need Australia and New Zealand hits also. 
Anyone got other perspectives?


*GenealogyBank*: does show info in config that this is mostly American 
history for past 300 years (this is useful to know before 
subscribing). I do not subscribe to this service currently.  I do find 
that it shows many hundreds of hits, maybe due to simply name match 
(no dates considered) but are these hits useful? Also, no Canada hits 
despite advertising US and Canada coverage. Anyone got any other 
observations?


Thanks,

Andrew ROBBIE

*From:* LegacyUserGroup  *On 
Behalf Of *Chris Hill

*Sent:* Saturday, September 7, 2019 5:58 AM
*To:* Legacy User Group 
*Subject:* Re: [LegacyUG] Hints - MyHeritage

Hi

    Yes, I asked the question about the speed of Hints appearing or 
not, after I reset my tree to reset the Hints list.


    The first response was that the Hints list is not the list of 
individuals in the tree, mine was 3,000 vs 11,850, but it is driven by 
the number of individuals that you have opened in the Family or 
Pedigree views. That has become obvious to me over the last couple of 
weeks and the list is now 4,187 long.


    The other response was on the speed in which they are processed. 
My stats, right click on the 1 button in the bottom right line, now show


    My Heritage:       Pending 1655       Waiting 2146       Processed 386

    GenealogyBank : Pending 537         Waiting 3056       Processed 595

FindMyPast :        Pending 0             Waiting 1 Processed 4186

    Pretty well, the FindMyPast responses are immediate, while 
MyHeritage and GenealogyBank are delayed. I was told that MyHeritage 
has put delays on how fast it will process them, presumably as a way 
of controlling the load on its servers. One question is 'what does 
Waiting mean' - has Legacy flagged it as being ready to ask or has it 
actually been sent but not responded, which would ask the question of 
what happens if the response back is made while Legacy is closed and 
does Legacy reissue the request.


    Looking at the stats dynamically I can see that both the Waiting 
and Processed values increasing while the Pending is decreasing. In 
terms of responses, while writing this email over 10 minutes, I can 
see that My Heritage has processed another 5 requests and 
GenealogyBank another 2. Neither of those seem to be a sensible way to 
deal with requests.


Regards

Chris

-- Original Message --

From: ambro...@telstra.com <mailto:ambro...@telstra.com>

To: "Legacy User Group" <mailto:legacyusergroup@legacyusers.com>>


Sent: 07/09/2019 09:48:51

Subject: Re: [LegacyUG] Hints - MyHeritage



Chris Hill <mailto:chris.hill.11he...@gmail.com>
Saturday, 7 September 2019 5:58 PM
Hi

  Yes, I asked the question about the speed of Hints appearing or not, 
after I reset my tree to reset the Hints list.


  The first response was that the Hints list is not the list of 
individuals in the tree, mine was 3,000 vs 11,850, but it is driven by 
the number of individuals that you have opened in the Family or 
Pedigree views. That has become obvious to me over the last couple of 
weeks and the list is now 4,187 long.


    The other response was on the speed in which they are processed. 
My stats, right click on the 1 button in the bottom right line, now show


  My Heritage:       Pending 1655       Waiting 2146       Processed 386
    GenealogyBank : Pending 537         Waiting 3056       Processed 595
    FindMyPast :  Pending 0             Waiting 1             
Processed 4186


  Pretty well, the FindMyPast responses are immediate, while 
MyHeritage and GenealogyBank are delayed. I was told that MyHeritage 
has put delays on how fast it will process them, presumably as a way 
of controlling the load on its servers. One question is 'what does 
Waiting mean' - has Legacy flagged it as being ready to ask or has it 
actually been sent but not responded, which would ask the question of 
what happens if the response back is made while Legacy is closed and 
does Legacy reissue the request.


    Looking at the stats dynamically I can see that both the Waiting 
and Processed values increasing while the Pending is decreasing. In 
terms of responses, while writing this email over 10 minutes, I can 
see that My Heritage has processed another 5 requests and 
GenealogyBank another 2. Neither of those seem to be a sensible way to 
deal with requests.


Regards

Chris

-- Original Message --
From: ambro...@telstra.com
To: "Legacy User Group" 
Sent: 07/09/2019 09:48:51
Subject: Re: [LegacyUG] H

Re: [LegacyUG] Hints - MyHeritage

[steven perkins]

A few months ago I thought that Legacy was importing links from Family
Search and I asked how to turn that off. After I got an answer I found out
that I did not have it turned on.
I went through my Legacy database and unlinked all the Family Search links
I had not added or confirmed.

A few weeks ago I printed a 15 generation pedigree chart report and found
many of the links had reappeared in my Legacy database. After thinking
about it, I believe these are automatically
made if you confirm a MyHeritage Hint request. It seems doing so for one
person adds all of their supposed siblings and ancestors. Is that correct?

Several of my lines are ones people are always trying to link to some
famous people, even though there is historical documentation and DNA to
show the links are wrong.

I don't think any of the World Tree attempts have enough error correction
and just present an opportunity for people to make conscious or mistaken
links to enhance their ancestry. The ease of using
the Internet leads many people to take the bad links and run with them.

Really annoying.

Steven


On Sat, Sep 7, 2019 at 6:57 PM Chris Hill 
wrote:

> Hi
>
> On the very bottom line where there are the three people you can specify
> as shortcuts. Double-click on the 1 before the first name - don't think it
> is the right click but my PC is currently down. It will show you the stats
> and a few options. Does not seem to be in the help index, or not obvious.
>
> MyHeritage is Israelian, as I recall, and probably started with good
> European links, but has grown to try and match Ancestry.
>
> FindMyPast is UK based and good for UK information, and has been extending
> to cover the ex-UK colonies and USA.
>
> GenealogyBank seems to be USA only in terms of content.
>
> FamilySearch is the LDS site and is very strong on USA and Europe, and
> growing elsewhere, with the target of building a single tree for the world
> (which FindMyPast has also suggested for UK based on users trees).
>
> The other sites are obviously Ancestry which good for USA, UK, Europe,
> Canada, Australia and NZ. Genealogist is a UK site and Geneanet is a
> European site.
>
> My biggest issue is that all have some common information and then each
> have different collections of various information, so you need to search
> through many of them, certainly in the UK.
>
> Regards
>
> Chris
>
> From my Motorola G6+
>
> On Sat, 7 Sep 2019, 22:34 Andrew Robbie, 
> wrote:
>
>> Chris/Cathy/et al,
>>
>>
>>
>> Curious – where exactly is that hints status info? Chris mentioned “*right
>> click on the 1 button in the bottom right line*” – which ‘1’ button on
>> which window/view is that on?  Images are appreciated, even if not
>> recommended on this forum… J
>>
>>
>>
>> And regarding these services, who can chime in regarding their usefulness
>> in certain regions, periods, etc. of research?  I know mileage may vary
>> based on your lineage and study geos/timelines…
>>
>>
>>
>> My take
>>
>>
>>
>> *MyHeritage*: Seems to be merged/merging with FamilySearch now…
>>
>>
>>
>> *FamilySearch*: I like the -XXX unique numbering system, and
>> Legacy’s Family Search tool (accessed from the D  icon) that helps
>> manage and merge Legacy records with Family Search.  I must admit, I don’t
>> see many hits in this category anymore, maybe since I have all my FS IDs
>> covered now.  Others’ opinions?
>>
>>
>>
>> *FindMyPast*: Mainly advertises as UK and NAM, but I find most of my
>> hits only come from UK.  I need Australia and New Zealand hits also. Anyone
>> got other perspectives?
>>
>>
>>
>> *GenealogyBank*: does show info in config that this is mostly American
>> history for past 300 years (this is useful to know before subscribing). I
>> do not subscribe to this service currently.  I do find that it shows many
>> hundreds of hits, maybe due to simply name match (no dates considered) but
>> are these hits useful? Also, no Canada hits despite advertising US and
>> Canada coverage. Anyone got any other observations?
>>
>>
>>
>> Thanks,
>>
>> Andrew ROBBIE
>>
>>
>>
>>
>>
>> *From:* LegacyUserGroup  *On
>> Behalf Of *Chris Hill
>> *Sent:* Saturday, September 7, 2019 5:58 AM
>> *To:* Legacy User Group 
>> *Subject:* Re: [LegacyUG] Hints - MyHeritage
>>
>>
>>
>> Hi
>>
>>
>>
>> Yes, I asked the question about the speed of Hints appearing or not,
>> after I reset my tree to reset the Hints list.
>>
>>
>>
>> The first response was that the 

Re: [LegacyUG] Hints - MyHeritage

[Chris Hill]

Hi

On the very bottom line where there are the three people you can specify as
shortcuts. Double-click on the 1 before the first name - don't think it is
the right click but my PC is currently down. It will show you the stats and
a few options. Does not seem to be in the help index, or not obvious.

MyHeritage is Israelian, as I recall, and probably started with good
European links, but has grown to try and match Ancestry.

FindMyPast is UK based and good for UK information, and has been extending
to cover the ex-UK colonies and USA.

GenealogyBank seems to be USA only in terms of content.

FamilySearch is the LDS site and is very strong on USA and Europe, and
growing elsewhere, with the target of building a single tree for the world
(which FindMyPast has also suggested for UK based on users trees).

The other sites are obviously Ancestry which good for USA, UK, Europe,
Canada, Australia and NZ. Genealogist is a UK site and Geneanet is a
European site.

My biggest issue is that all have some common information and then each
have different collections of various information, so you need to search
through many of them, certainly in the UK.

Regards

Chris

>From my Motorola G6+

On Sat, 7 Sep 2019, 22:34 Andrew Robbie,  wrote:

> Chris/Cathy/et al,
>
>
>
> Curious – where exactly is that hints status info? Chris mentioned “*right
> click on the 1 button in the bottom right line*” – which ‘1’ button on
> which window/view is that on?  Images are appreciated, even if not
> recommended on this forum… J
>
>
>
> And regarding these services, who can chime in regarding their usefulness
> in certain regions, periods, etc. of research?  I know mileage may vary
> based on your lineage and study geos/timelines…
>
>
>
> My take
>
>
>
> *MyHeritage*: Seems to be merged/merging with FamilySearch now…
>
>
>
> *FamilySearch*: I like the -XXX unique numbering system, and Legacy’s
> Family Search tool (accessed from the D  icon) that helps manage and
> merge Legacy records with Family Search.  I must admit, I don’t see many
> hits in this category anymore, maybe since I have all my FS IDs covered
> now.  Others’ opinions?
>
>
>
> *FindMyPast*: Mainly advertises as UK and NAM, but I find most of my hits
> only come from UK.  I need Australia and New Zealand hits also. Anyone got
> other perspectives?
>
>
>
> *GenealogyBank*: does show info in config that this is mostly American
> history for past 300 years (this is useful to know before subscribing). I
> do not subscribe to this service currently.  I do find that it shows many
> hundreds of hits, maybe due to simply name match (no dates considered) but
> are these hits useful? Also, no Canada hits despite advertising US and
> Canada coverage. Anyone got any other observations?
>
>
>
> Thanks,
>
> Andrew ROBBIE
>
>
>
>
>
> *From:* LegacyUserGroup  *On
> Behalf Of *Chris Hill
> *Sent:* Saturday, September 7, 2019 5:58 AM
> *To:* Legacy User Group 
> *Subject:* Re: [LegacyUG] Hints - MyHeritage
>
>
>
> Hi
>
>
>
> Yes, I asked the question about the speed of Hints appearing or not,
> after I reset my tree to reset the Hints list.
>
>
>
> The first response was that the Hints list is not the list of
> individuals in the tree, mine was 3,000 vs 11,850, but it is driven by the
> number of individuals that you have opened in the Family or Pedigree views.
> That has become obvious to me over the last couple of weeks and the list is
> now 4,187 long.
>
>
>
> The other response was on the speed in which they are processed. My
> stats, right click on the 1 button in the bottom right line, now show
>
>
>
> My Heritage:   Pending 1655   Waiting 2146   Processed 386
>
> GenealogyBank : Pending 537 Waiting 3056   Processed 595
>
> FindMyPast :Pending 0 Waiting 1
> Processed 4186
>
>
>
> Pretty well, the FindMyPast responses are immediate, while MyHeritage
> and GenealogyBank are delayed. I was told that MyHeritage has put delays on
> how fast it will process them, presumably as a way of controlling the load
> on its servers. One question is 'what does Waiting mean' - has Legacy
> flagged it as being ready to ask or has it actually been sent but not
> responded, which would ask the question of what happens if the response
> back is made while Legacy is closed and does Legacy reissue the request.
>
>
>
> Looking at the stats dynamically I can see that both the Waiting and
> Processed values increasing while the Pending is decreasing. In terms of
> responses, while writing this email over 10 minutes, I can see that My
> Heritage has processed another 5 requests and GenealogyBank anothe

Re: [LegacyUG] Hints - MyHeritage

[Andrew Robbie]

Chris/Cathy/et al,

 

Curious – where exactly is that hints status info? Chris mentioned “right click 
on the 1 button in the bottom right line” – which ‘1’ button on which 
window/view is that on?  Images are appreciated, even if not recommended on 
this forum… :)

 

And regarding these services, who can chime in regarding their usefulness in 
certain regions, periods, etc. of research?  I know mileage may vary based on 
your lineage and study geos/timelines…

 

My take

 

MyHeritage: Seems to be merged/merging with FamilySearch now…

 

FamilySearch: I like the -XXX unique numbering system, and Legacy’s Family 
Search tool (accessed from the D  icon) that helps manage and merge Legacy 
records with Family Search.  I must admit, I don’t see many hits in this 
category anymore, maybe since I have all my FS IDs covered now.  Others’ 
opinions?

 

FindMyPast: Mainly advertises as UK and NAM, but I find most of my hits only 
come from UK.  I need Australia and New Zealand hits also. Anyone got other 
perspectives?

 

GenealogyBank: does show info in config that this is mostly American history 
for past 300 years (this is useful to know before subscribing). I do not 
subscribe to this service currently.  I do find that it shows many hundreds of 
hits, maybe due to simply name match (no dates considered) but are these hits 
useful? Also, no Canada hits despite advertising US and Canada coverage. Anyone 
got any other observations?

 

Thanks,

Andrew ROBBIE

 

 

From: LegacyUserGroup  On Behalf Of 
Chris Hill
Sent: Saturday, September 7, 2019 5:58 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - MyHeritage

 

Hi

 

Yes, I asked the question about the speed of Hints appearing or not, after 
I reset my tree to reset the Hints list.

 

The first response was that the Hints list is not the list of individuals 
in the tree, mine was 3,000 vs 11,850, but it is driven by the number of 
individuals that you have opened in the Family or Pedigree views. That has 
become obvious to me over the last couple of weeks and the list is now 4,187 
long.

 

The other response was on the speed in which they are processed. My stats, 
right click on the 1 button in the bottom right line, now show

 

My Heritage:   Pending 1655   Waiting 2146   Processed 386

GenealogyBank : Pending 537 Waiting 3056   Processed 595

FindMyPast :Pending 0 Waiting 1 Processed 
4186

 

Pretty well, the FindMyPast responses are immediate, while MyHeritage and 
GenealogyBank are delayed. I was told that MyHeritage has put delays on how 
fast it will process them, presumably as a way of controlling the load on its 
servers. One question is 'what does Waiting mean' - has Legacy flagged it as 
being ready to ask or has it actually been sent but not responded, which would 
ask the question of what happens if the response back is made while Legacy is 
closed and does Legacy reissue the request.

 

Looking at the stats dynamically I can see that both the Waiting and 
Processed values increasing while the Pending is decreasing. In terms of 
responses, while writing this email over 10 minutes, I can see that My Heritage 
has processed another 5 requests and GenealogyBank another 2. Neither of those 
seem to be a sensible way to deal with requests.

 

Regards

 

Chris

 

-- Original Message --

From: ambro...@telstra.com <mailto:ambro...@telstra.com> 

To: "Legacy User Group" mailto:legacyusergroup@legacyusers.com> >

Sent: 07/09/2019 09:48:51

Subject: Re: [LegacyUG] Hints - MyHeritage

 

Thank you Cathy for your reply back in July about the slowness of MyHeritage 
hints. I was hopeful that the subsequent release of 9.0.0.318 would improve the 
situation but not so. Below is a support ticket I raised yesterday and the 
support response. I would be interested to know if other users are having a 
similar experience with MyHeritage hints and if anyone has any explanations or 
suggestions about this issue. (I have subscriptions to Ancestry, FMP and 
MyHeritage but the latter is very good for direct access to living cousins.)

Regards Ambrose (GSV member)

 

Support Ticket query (6 Sep 2019): Now that we have a new version :9.0.0.318 of 
Legacy I had hoped that MyHeritage hints would be back working as it did from 
the start of Legacy 9 until about the start of May. Unfortunately not. I can 
see that the Realtime Hint Processing Monitor has been enhanced with a Waiting 
(being throttled) column being added plus new or amended Help. In the previous 
version of Legacy I had to turn off MyHeritage hints as it kept crashing with 
‘Legacy Family Tree Hints has stopped working’ every 5 minutes. This reset 
MyHeritage Hints and I now have 4574 in the Waiting (being throttled) column. I 
have had it running continuously today for 11 hours and the Waiting number has 
reduced by 87 or about 8 per hour. I am using a ver

Re: [LegacyUG] Hints - MyHeritage

[Chris Hill]

Hi

Yes, I asked the question about the speed of Hints appearing or not, 
after I reset my tree to reset the Hints list.


The first response was that the Hints list is not the list of 
individuals in the tree, mine was 3,000 vs 11,850, but it is driven by 
the number of individuals that you have opened in the Family or Pedigree 
views. That has become obvious to me over the last couple of weeks and 
the list is now 4,187 long.


The other response was on the speed in which they are processed. My 
stats, right click on the 1 button in the bottom right line, now show


My Heritage:   Pending 1655   Waiting 2146   Processed 
386

GenealogyBank : Pending 537 Waiting 3056   Processed 595
FindMyPast :Pending 0 Waiting 1 
Processed 4186


Pretty well, the FindMyPast responses are immediate, while 
MyHeritage and GenealogyBank are delayed. I was told that MyHeritage has 
put delays on how fast it will process them, presumably as a way of 
controlling the load on its servers. One question is 'what does Waiting 
mean' - has Legacy flagged it as being ready to ask or has it actually 
been sent but not responded, which would ask the question of what 
happens if the response back is made while Legacy is closed and does 
Legacy reissue the request.


Looking at the stats dynamically I can see that both the Waiting and 
Processed values increasing while the Pending is decreasing. In terms of 
responses, while writing this email over 10 minutes, I can see that My 
Heritage has processed another 5 requests and GenealogyBank another 2. 
Neither of those seem to be a sensible way to deal with requests.


Regards

Chris

-- Original Message --
From: ambro...@telstra.com
To: "Legacy User Group" 
Sent: 07/09/2019 09:48:51
Subject: Re: [LegacyUG] Hints - MyHeritage


Thank you Cathy for your reply back in July about the slowness of MyHeritage 
hints.  I was hopeful that the subsequent release of 9.0.0.318 would improve 
the situation but not so.  Below is a support ticket I raised yesterday and the 
support response.  I would be interested to know if other users are having a 
similar experience with MyHeritage hints and if anyone has any explanations or 
suggestions about this issue.  (I have subscriptions to Ancestry, FMP and 
MyHeritage but the latter is very good for direct access to living cousins.)
Regards Ambrose (GSV member)

Support Ticket query (6 Sep 2019):  Now that we have a new version :9.0.0.318 
of Legacy I had hoped that MyHeritage hints would be back working as it did 
from the start of Legacy 9 until about the start of May.  Unfortunately not.  I 
can see that the Realtime Hint Processing Monitor has been enhanced with a 
Waiting (being throttled) column being added plus new or amended Help.  In the 
previous version of Legacy I had to turn off MyHeritage hints as it kept 
crashing with ‘Legacy Family Tree Hints has stopped working’ every 5 minutes.  
This reset MyHeritage Hints and I now have 4574 in the Waiting (being 
throttled) column.  I have had it running continuously today for 11 hours and 
the Waiting number has reduced by 87 or about 8 per hour.  I am using a very 
fast PC and internet connection.  At this rate it will take 570 hours to 
complete or 2 months if I leave Legacy running for 10 hours per day (despite 
the advice to close Legacy when not in active use).
Is this the way MyHeritage Hints is now meant to work?  The really 
disappointing aspect of this is that you don’t see the hint immediately that 
you add or amend an individual.  It just adds numbers to Pending and then 
almost immediately moves the number to Waiting.  It really is pretty pointless 
having a hint arrive weeks later with no notification that it has turned up.
I took a MyHeritage subscription 2 years ago at Geoff’s special guaranteed 
lifelong (???) price to make the most of MyHeritage Hints.  The subscription is 
due for renewal next Tuesday but if this throttling is the new normal I don’t 
see much value in renewing it.

Support Response:  All we have been told is that the hints may take some time 
to show up.  The hints continue to work in the background, and when new hints 
are found, they will be displayed.  We do care about your feedback and I have 
forwarded your concerns to our developers.


-Original Message-
From: LegacyUserGroup  On Behalf Of 
Ian Thomas
Sent: Wednesday, 24 July 2019 7:55 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - MyHeritage
I check Hints frequently - and have all 4 types turned on (even though one of 
them requires a paid subscription to the company, and is no use to me).  Of 
course, I have the Deluxe version, 9, latest update always.
Over the period that Cathy Pinner has detailed, I have used Legacy at the very least 
weekly, sometimes daily and for several hours. I "refresh" the Hints, etc.
In that period of time, I have seen MyHeritage Hints only

Re: [LegacyUG] Hints - MyHeritage

[ambrosel]

Thank you Cathy for your reply back in July about the slowness of MyHeritage 
hints.  I was hopeful that the subsequent release of 9.0.0.318 would improve 
the situation but not so.  Below is a support ticket I raised yesterday and the 
support response.  I would be interested to know if other users are having a 
similar experience with MyHeritage hints and if anyone has any explanations or 
suggestions about this issue.  (I have subscriptions to Ancestry, FMP and 
MyHeritage but the latter is very good for direct access to living cousins.)
Regards Ambrose (GSV member)

Support Ticket query (6 Sep 2019):  Now that we have a new version :9.0.0.318 
of Legacy I had hoped that MyHeritage hints would be back working as it did 
from the start of Legacy 9 until about the start of May.  Unfortunately not.  I 
can see that the Realtime Hint Processing Monitor has been enhanced with a 
Waiting (being throttled) column being added plus new or amended Help.  In the 
previous version of Legacy I had to turn off MyHeritage hints as it kept 
crashing with ‘Legacy Family Tree Hints has stopped working’ every 5 minutes.  
This reset MyHeritage Hints and I now have 4574 in the Waiting (being 
throttled) column.  I have had it running continuously today for 11 hours and 
the Waiting number has reduced by 87 or about 8 per hour.  I am using a very 
fast PC and internet connection.  At this rate it will take 570 hours to 
complete or 2 months if I leave Legacy running for 10 hours per day (despite 
the advice to close Legacy when not in active use).
Is this the way MyHeritage Hints is now meant to work?  The really 
disappointing aspect of this is that you don’t see the hint immediately that 
you add or amend an individual.  It just adds numbers to Pending and then 
almost immediately moves the number to Waiting.  It really is pretty pointless 
having a hint arrive weeks later with no notification that it has turned up.
I took a MyHeritage subscription 2 years ago at Geoff’s special guaranteed 
lifelong (???) price to make the most of MyHeritage Hints.  The subscription is 
due for renewal next Tuesday but if this throttling is the new normal I don’t 
see much value in renewing it.

Support Response:  All we have been told is that the hints may take some time 
to show up.  The hints continue to work in the background, and when new hints 
are found, they will be displayed.  We do care about your feedback and I have 
forwarded your concerns to our developers.


-Original Message-
From: LegacyUserGroup  On Behalf Of 
Ian Thomas
Sent: Wednesday, 24 July 2019 7:55 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - MyHeritage
I check Hints frequently - and have all 4 types turned on (even though one of 
them requires a paid subscription to the company, and is no use to me).  Of 
course, I have the Deluxe version, 9, latest update always. 
Over the period that Cathy Pinner has detailed, I have used Legacy at the very 
least weekly, sometimes daily and for several hours. I "refresh" the Hints, 
etc. 
In that period of time, I have seen MyHeritage Hints only 3 times. As someone 
mentioned in the last couple of days, FindMyPast generates them (in spades). 
Server outages, etc:  why would anyone think that had anything to do with the 
problem with MyHeritage Hints? 
Ian Thomas
Albert Park, Victoria 3206 Australia

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Cathy Pinner
Sent: Tuesday, 23 July 2019 7:58 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - MyHeritage
The slowness of MyHeritage hints has nothing to do with the server problems 
although it started around the same time. MyHeritage tweaked the API for the 
hints which did something which is still being investigated. Programmers and 
testers have been working on Hinting and some aspects will be better in the 
next update but MH hints are still very slow.
FindMyPast hints are the quickest and I find the most useful. You may find them 
useful even if you don't have a subscription as the Hint itself tells you the 
database and you may have access to a similar one.
Cathy

ambro...@telstra.com <mailto:ambro...@telstra.com> Tuesday, 23 July 2019 5:10 PM
Hints from MyHeritage to Legacy have not been working for me since the server 
problems started more than 2 months ago - very disappointing!  Any suggestions 
to fix this?
MyHeritage hints worked perfectly from the start of Legacy 9 up to May this 
year and hints from FamilySearch and FindmyPast have worked perfectly all the 
time.
The support response earlier this month was “We are still working on this. Some 
users are reporting that hints are working great and some are reporting the 
same problem you are. We are working on a new update that we hope will address 
this. This update is in testing now.”
Regards Ambrose

*From:*LegacyUserGroup  *On Behalf Of 
*Ian Thomas
*Sent:* Tuesday, 23 July 2019 4:18 PM
*To:* Legacy User

Re: [LegacyUG] Hints - MyHeritage

[Ian Thomas]

I check Hints frequently  - and have all 4 types turned on (even though one of 
them requires a paid subscription to the company, and is no use to me).  Of 
course, I have the Deluxe version, 9, latest update always. 

Over the period that Cathy Pinner has detailed, I have used Legacy at the very 
least weekly, sometimes daily and for several hours. I "refresh" the Hints, 
etc. 

In that period of time, I have seen MyHeritage Hints only 3 times. As someone 
mentioned in the last couple of days, FindMyPast generates them (in spades). 

Server outages, etc:  why would anyone think that had anything to do with the 
problem with MyHeritage Hints? 

 Ian Thomas
Albert Park, Victoria 3206 Australia

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Cathy Pinner
Sent: Tuesday, 23 July 2019 7:58 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - MyHeritage

The slowness of MyHeritage hints has nothing to do with the server problems 
although it started around the same time. MyHeritage tweaked the API for the 
hints which did something which is still being investigated. Programmers and 
testers have been working on Hinting and some aspects will be better in the 
next update but MH hints are still very slow.
FindMyPast hints are the quickest and I find the most useful. You may find them 
useful even if you don't have a subscription as the Hint itself tells you the 
database and you may have access to a similar one.

Cathy
> ambro...@telstra.com <mailto:ambro...@telstra.com> Tuesday, 23 July 
> 2019 5:10 PM
>
> Hints from MyHeritage to Legacy have not been working for me since the 
> server problems started more than 2 months ago - very disappointing!
> Any suggestions to fix this?
>
> MyHeritage hints worked perfectly from the start of Legacy 9 up to May 
> this year and hints from FamilySearch and FindmyPast have worked 
> perfectly all the time.
>
> The support response earlier this month was “We are still working on 
> this. Some users are reporting that hints are working great and some 
> are reporting the same problem you are. We are working on a new update 
> that we hope will address this. This update is in testing now.”
>
> Regards Ambrose
>
> *From:*LegacyUserGroup  *On 
> Behalf Of *Ian Thomas
> *Sent:* Tuesday, 23 July 2019 4:18 PM
> *To:* Legacy User Group 
> *Subject:* [LegacyUG] Hints - MyHeritage
>
> Occasionally I see MyHeritage hints – very occasionally.
>
> Just wondering why this is, or whether other people on this list  are 
> also seeing the same.
>
> Not sure if this link is persistent, but here is the latest Hint I 
> have seen –
>
> https://www.myheritage.com/matchingresult-b55206f65aa8968d4e36513bce25
> ecb1
>
> Regards, Ian
>
> Albert Park, Victoria 3206 Australia
>
>
>
> Ian Thomas <mailto:il.tho...@outlook.com> Tuesday, 23 July 2019 2:18 
> PM
>
> Occasionally I see MyHeritage hints – very occasionally.
>
> Just wondering why this is, or whether other people on this list  are 
> also seeing the same.
>
> Not sure if this link is persistent, but here is the latest Hint I 
> have seen –
>
> https://www.myheritage.com/matchingresult-b55206f65aa8968d4e36513bce25
> ecb1
>
> Regards, Ian
>
> Albert Park, Victoria 3206 Australia
>
>
>


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Re: [LegacyUG] Hints - MyHeritage

[Cathy Pinner]

The slowness of MyHeritage hints has nothing to do with the server 
problems although it started around the same time. MyHeritage tweaked 
the API for the hints which did something which is still being 
investigated. Programmers and testers have been working on Hinting and 
some aspects will be better in the next update but MH hints are still 
very slow.
FindMyPast hints are the quickest and I find the most useful. You may 
find them useful even if you don't have a subscription as the Hint 
itself tells you the database and you may have access to a similar one.


Cathy

ambro...@telstra.com 
Tuesday, 23 July 2019 5:10 PM

Hints from MyHeritage to Legacy have not been working for me since the 
server problems started more than 2 months ago - very disappointing!  
Any suggestions to fix this?


MyHeritage hints worked perfectly from the start of Legacy 9 up to May 
this year and hints from FamilySearch and FindmyPast have worked 
perfectly all the time.


The support response earlier this month was “We are still working on 
this. Some users are reporting that hints are working great and some 
are reporting the same problem you are. We are working on a new update 
that we hope will address this. This update is in testing now.”


Regards Ambrose

*From:*LegacyUserGroup  *On 
Behalf Of *Ian Thomas

*Sent:* Tuesday, 23 July 2019 4:18 PM
*To:* Legacy User Group 
*Subject:* [LegacyUG] Hints - MyHeritage

Occasionally I see MyHeritage hints – very occasionally.

Just wondering why this is, or whether other people on this list  are 
also seeing the same.


Not sure if this link is persistent, but here is the latest Hint I 
have seen –


https://www.myheritage.com/matchingresult-b55206f65aa8968d4e36513bce25ecb1

Regards, Ian

Albert Park, Victoria 3206 Australia



Ian Thomas 
Tuesday, 23 July 2019 2:18 PM

Occasionally I see MyHeritage hints – very occasionally.

Just wondering why this is, or whether other people on this list  are 
also seeing the same.


Not sure if this link is persistent, but here is the latest Hint I 
have seen –


https://www.myheritage.com/matchingresult-b55206f65aa8968d4e36513bce25ecb1

Regards, Ian

Albert Park, Victoria 3206 Australia






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Re: [LegacyUG] Hints - MyHeritage

[ambrosel]

Hints from MyHeritage to Legacy have not been working for me since the server 
problems started more than 2 months ago - very disappointing!  Any suggestions 
to fix this?

 

MyHeritage hints worked perfectly from the start of Legacy 9 up to May this 
year and hints from FamilySearch and FindmyPast have worked perfectly all the 
time.

 

The support response earlier this month was “We are still working on this. Some 
users are reporting that hints are working great and some are reporting the 
same problem you are. We are working on a new update that we hope will address 
this. This update is in testing now.”

Regards Ambrose

 

 

From: LegacyUserGroup  On Behalf Of 
Ian Thomas
Sent: Tuesday, 23 July 2019 4:18 PM
To: Legacy User Group 
Subject: [LegacyUG] Hints - MyHeritage

 

Occasionally I see MyHeritage hints – very occasionally.

Just wondering why this is, or whether other people on this list  are also 
seeing the same. 

Not sure if this link is persistent, but here is the latest Hint I have seen – 

https://www.myheritage.com/matchingresult-b55206f65aa8968d4e36513bce25ecb1

 

Regards, Ian 

Albert Park, Victoria 3206 Australia

 

 

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Re: [LegacyUG] Hints To Be Found

[Howland Davis via LegacyUserGroup]

Cathy:
   Thanks for your comment.  I will check to see whether that box is checked.
Howland Davis

-Original Message-
From: Cathy Pinner 
To: Legacy User Group 
Sent: Mon, Jul 15, 2019 8:40 pm
Subject: Re: [LegacyUG] Hints To Be Found

Howland Davis,

Whether or not the Hints continue to show depends on your setting in 
Hints. There's a checkbox for "Only show number of hints I have not 
viewed before" at Options - Customise 8.13 and on the Hint screen when 
you click on the orange dot. Show All or Show Unviewed.
But if you edit vital events for the person or their spouse the hints 
normally disappear and are refreshed using the new information.

Re the searches for people with Hints. The search items only show in the 
list if you have that Hint source turned on.

Cathy

> Howland Davis via LegacyUserGroup <mailto:legacyusergroup@legacyusers.com>
> Tuesday, 16 July 2019 5:18 AM
>    One can print out or read a Potential Problem Report.  Is there a 
> way to print out the names that have Hints attached to them?  Or does 
> one just have to go through the names one by one looking for hints?
>    Also, once you have read the hints, do they disappear?  I was 
> working with hints for one individual yesterday and today there is no 
> orange indicator to show hints when looking at his information.
>
> Howland Davis
>
>


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Re: [LegacyUG] Hints To Be Found

[Cathy Pinner]

Howland Davis,

Whether or not the Hints continue to show depends on your setting in 
Hints. There's a checkbox for "Only show number of hints I have not 
viewed before" at Options - Customise 8.13 and on the Hint screen when 
you click on the orange dot. Show All or Show Unviewed.
But if you edit vital events for the person or their spouse the hints 
normally disappear and are refreshed using the new information.


Re the searches for people with Hints. The search items only show in the 
list if you have that Hint source turned on.


Cathy


Howland Davis via LegacyUserGroup 
Tuesday, 16 July 2019 5:18 AM
   One can print out or read a Potential Problem Report.  Is there a 
way to print out the names that have Hints attached to them?  Or does 
one just have to go through the names one by one looking for hints?
   Also, once you have read the hints, do they disappear?  I was 
working with hints for one individual yesterday and today there is no 
orange indicator to show hints when looking at his information.


Howland Davis





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Re: [LegacyUG] Hints To Be Found

[Leon Chapman]

Try using the search capability.  You can search for FS hints, MyHeritage 
hints, etc.  once you create a search list you can print it.

Chap
¯\_(ツ)_/¯


Sent from my iPad
Leon Chapman
chap...@gmail.com
⛳


> On Jul 15, 2019, at 2:18 PM, Howland Davis via LegacyUserGroup 
>  wrote:
> 
>One can print out or read a Potential Problem Report.  Is there a way to 
> print out the names that have Hints attached to them?  Or does one just have 
> to go through the names one by one looking for hints?
>Also, once you have read the hints, do they disappear?  I was working with 
> hints for one individual yesterday and today there is no orange indicator to 
> show hints when looking at his information.
> 
> Howland Davis
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Re: [LegacyUG] Hints - GenealogyBank

[Brian Kelly]

You will see Hints within Legacy without having a subscription but to 
access the details you will need to have paid. This is just like the 
MyHeritage and FindMyPast hints.


Brian Kelly

On 22-May-19 10:48 p.m., Ian Thomas wrote:

Thank you Brian
I neglected to say that my interest was those moving from Ireland and UK to 
USA. I had a look at the site before posting, and saw that everything I might 
want to see seemed to require a paid subscription. Does the Legacy Hints 
connection require that paid membership? (from your answer, I assume so)

Ian Thomas
Albert Park, Victoria 3206 Australia


-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Brian Kelly
Sent: Thursday, 23 May 2019 10:19 AM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Hints - GenealogyBank

GenealogyBank is primarily or exclusively United States records and it requires 
a subscription. Unless you have a lot of Americans in your file the site is not 
likely to be useful to your research.

This excerpt is from the About page for the site:
https://www.genealogybank.com/information/about-us

"GenealogyBank's 9,000+ historical newspapers include letters, speeches, opinion 
pieces, advertisements, hometown news, photographs, illustrations and more. These unique 
primary documents go beyond names and dates, providing first-hand accounts that simply 
aren't available from census or vital records alone. With GenealogyBank, you'll get a 
glimpse into the triumphs, troubles and everyday experiences of your American 
ancestors."

Brian Kelly

On 22-May-19 6:59 p.m., Ian Thomas wrote:

I don't have many ancestors who moved from Ireland or UK, but it might be helpful to 
activate the GenealogyBank "Hints" in Legacy Family Tree.

Is there a login required? Although I have set the fetch period back from 120 
days to 30, I don't have any hints for persons with quite complete data.

Ian Thomas
Albert Park, Victoria 3206 Australia





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Re: [LegacyUG] Hints - GenealogyBank

[Ian Thomas]

Thank you Brian
I neglected to say that my interest was those moving from Ireland and UK to 
USA. I had a look at the site before posting, and saw that everything I might 
want to see seemed to require a paid subscription. Does the Legacy Hints 
connection require that paid membership? (from your answer, I assume so)

Ian Thomas
Albert Park, Victoria 3206 Australia


-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Brian Kelly
Sent: Thursday, 23 May 2019 10:19 AM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Hints - GenealogyBank

GenealogyBank is primarily or exclusively United States records and it requires 
a subscription. Unless you have a lot of Americans in your file the site is not 
likely to be useful to your research.

This excerpt is from the About page for the site:
https://www.genealogybank.com/information/about-us

"GenealogyBank's 9,000+ historical newspapers include letters, speeches, 
opinion pieces, advertisements, hometown news, photographs, illustrations and 
more. These unique primary documents go beyond names and dates, providing 
first-hand accounts that simply aren't available from census or vital records 
alone. With GenealogyBank, you'll get a glimpse into the triumphs, troubles and 
everyday experiences of your American ancestors."

Brian Kelly

On 22-May-19 6:59 p.m., Ian Thomas wrote:
> I don't have many ancestors who moved from Ireland or UK, but it might be 
> helpful to activate the GenealogyBank "Hints" in Legacy Family Tree.
> 
> Is there a login required? Although I have set the fetch period back from 120 
> days to 30, I don't have any hints for persons with quite complete data.
> 
> Ian Thomas
> Albert Park, Victoria 3206 Australia
> 

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Re: [LegacyUG] Hints - GenealogyBank

[Brian Kelly]

GenealogyBank is primarily or exclusively United States records and it 
requires a subscription. Unless you have a lot of Americans in your file 
the site is not likely to be useful to your research.


This excerpt is from the About page for the site:
https://www.genealogybank.com/information/about-us

"GenealogyBank's 9,000+ historical newspapers include letters, speeches, 
opinion pieces, advertisements, hometown news, photographs, 
illustrations and more. These unique primary documents go beyond names 
and dates, providing first-hand accounts that simply aren't available 
from census or vital records alone. With GenealogyBank, you'll get a 
glimpse into the triumphs, troubles and everyday experiences of your 
American ancestors."


Brian Kelly

On 22-May-19 6:59 p.m., Ian Thomas wrote:

I don't have many ancestors who moved from Ireland or UK, but it might be helpful to 
activate the GenealogyBank "Hints" in Legacy Family Tree.

Is there a login required? Although I have set the fetch period back from 120 
days to 30, I don't have any hints for persons with quite complete data.

Ian Thomas
Albert Park, Victoria 3206 Australia



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Re: [LegacyUG] Hints

[Charlene A Williamson]

Do you have a pop-up blocker?

Charlene
Boston University Certificate in Genealogy Research
OL4

On Tue, Sep 18, 2018 at 11:18 AM, Rose Lee Wall 
wrote:

> You will need to be logged into your MyHeritage account to see the details
> and records. If you don't have a membership, you may be able to locate the
> documents on another service with the clues given in that first screen.
>
> On Tue, Sep 18, 2018, 11:08 AM Carl Cox  wrote:
>
>> I wondered what happened to that post I had just started.
>>
>> When I click on the number of Hints I get a line that says (Click on a
>> Hint to see the details)
>> Below that is a My Heritage box that describes briefly what the hints may
>> provide. But I can find no way to click on anything that will bring up the
>> hints. Reading the HELP section gives me the idea that the hints should
>> show in a list just below the above described box, but nothing comes up
>> there. It also says that my web browser should open to a list of hints, but
>> that does not happen.
>>
>> I usually have several windows open that I am using. When I click on the
>> hints box some of the open windows will jump, but I cannot see any reason
>> for this action, and there is no window in the web browser opining that I
>> can see. So I remain confused.
>>
>> Any enlightenment  will be appreciated.
>>
>> Carl
>>
>> *From:* Jennie Matheson
>> *Sent:* Tuesday, September 18, 2018 1:06 AM
>> *To:* Mailing List for users of Legacy Family Tree software
>> *Subject:* Re: [LegacyUG] Hints
>>
>> Looks like your email has been shortened - please post again  with full
>> details of problem
>>
>> Jennie
>>
>> On Tue, Sep 18, 2018 at 2:22 PM Carl Cox  wrote:
>>
>>> This should be easy, but I can't find the answer: there are little round
>>> orange numbered circles by many of the names on the family page. I click
>>> on
>>> the number and a
>>>
>>>
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Re: [LegacyUG] Hints

[Brian Kelly]

When you click anywhere in the hint box for MyHeritage your browser 
should open a new tab where those MyHeritage hints will be listed. If 
you have many programs running you may not have noticed the new tab in 
your browser or maybe it was your browser icon on the task bar that 
"jumped".


For hints from FamilySearch there will be individual boxes for each 
hint and you do have to click on the specific box to go to the hint in 
FamilySearch. As with MyHeritage the hint will open a new tab in your 
browser.


Brian Kelly

On 18-Sep-18 12:07 PM, Carl Cox wrote:

I wondered what happened to that post I had just started.
When I click on the number of Hints I get a line that says (Click on a 
Hint to see the details)
Below that is a My Heritage box that describes briefly what the hints 
may provide. But I can find no way to click on anything that will bring 
up the hints. Reading the HELP section gives me the idea that the hints 
should show in a list just below the above described box, but nothing 
comes up there. It also says that my web browser should open to a list 
of hints, but that does not happen.


I usually have several windows open that I am using. When I click on the 
hints box some of the open windows will jump, but I cannot see any 
reason for this action, and there is no window in the web browser 
opining that I can see. So I remain confused.

Any enlightenment  will be appreciated.
Carl
*From:* Jennie Matheson
*Sent:* Tuesday, September 18, 2018 1:06 AM
*To:* Mailing List for users of Legacy Family Tree software
*Subject:* Re: [LegacyUG] Hints
Looks like your email has been shortened - please post again  with full 
details of problem

Jennie
On Tue, Sep 18, 2018 at 2:22 PM Carl Cox  wrote:

This should be easy, but I can't find the answer: there are little
round
orange numbered circles by many of the names on the family page. I
click on
the number and a


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Re: [LegacyUG] Hints

[Rose Lee Wall]

You will need to be logged into your MyHeritage account to see the details
and records. If you don't have a membership, you may be able to locate the
documents on another service with the clues given in that first screen.

On Tue, Sep 18, 2018, 11:08 AM Carl Cox  wrote:

> I wondered what happened to that post I had just started.
>
> When I click on the number of Hints I get a line that says (Click on a
> Hint to see the details)
> Below that is a My Heritage box that describes briefly what the hints may
> provide. But I can find no way to click on anything that will bring up the
> hints. Reading the HELP section gives me the idea that the hints should
> show in a list just below the above described box, but nothing comes up
> there. It also says that my web browser should open to a list of hints, but
> that does not happen.
>
> I usually have several windows open that I am using. When I click on the
> hints box some of the open windows will jump, but I cannot see any reason
> for this action, and there is no window in the web browser opining that I
> can see. So I remain confused.
>
> Any enlightenment  will be appreciated.
>
> Carl
>
> *From:* Jennie Matheson
> *Sent:* Tuesday, September 18, 2018 1:06 AM
> *To:* Mailing List for users of Legacy Family Tree software
> *Subject:* Re: [LegacyUG] Hints
>
> Looks like your email has been shortened - please post again  with full
> details of problem
>
> Jennie
>
> On Tue, Sep 18, 2018 at 2:22 PM Carl Cox  wrote:
>
>> This should be easy, but I can't find the answer: there are little round
>> orange numbered circles by many of the names on the family page. I click
>> on
>> the number and a
>>
>>
>> --
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>>
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Re: [LegacyUG] Hints

[Carl Cox]

I wondered what happened to that post I had just started.

When I click on the number of Hints I get a line that says (Click on a Hint to 
see the details) 
Below that is a My Heritage box that describes briefly what the hints may 
provide. But I can find no way to click on anything that will bring up the 
hints. Reading the HELP section gives me the idea that the hints should show in 
a list just below the above described box, but nothing comes up there. It also 
says that my web browser should open to a list of hints, but that does not 
happen. 

I usually have several windows open that I am using. When I click on the hints 
box some of the open windows will jump, but I cannot see any reason for this 
action, and there is no window in the web browser opining that I can see. So I 
remain confused.

Any enlightenment  will be appreciated.

Carl

From: Jennie Matheson 
Sent: Tuesday, September 18, 2018 1:06 AM
To: Mailing List for users of Legacy Family Tree software 
Subject: Re: [LegacyUG] Hints

Looks like your email has been shortened - please post again  with full details 
of problem

Jennie


On Tue, Sep 18, 2018 at 2:22 PM Carl Cox  wrote:

  This should be easy, but I can't find the answer: there are little round 
  orange numbered circles by many of the names on the family page. I click on 
  the number and a 


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Re: [LegacyUG] Hints

[Jennie Matheson]

Looks like your email has been shortened - please post again  with full
details of problem

Jennie

On Tue, Sep 18, 2018 at 2:22 PM Carl Cox  wrote:

> This should be easy, but I can't find the answer: there are little round
> orange numbered circles by many of the names on the family page. I click
> on
> the number and a
>
>
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Re: [LegacyUG] Hints

[Cheryl Rothwell]

Ah. Thank you Cathy. That explains a lot. It takes me to a FamilySearch
tree (which I do not consider a valid source) BUT when I click on the
source material "record" on the screen to see a source it takes me to
GenealogyBank and demands membership.

It appears the solution - the one I am going to try next anyway - is to
disconnect the FamilySearch part and see what shows up.


On Fri, Jul 7, 2017 at 10:20 PM, Cathy Pinner  wrote:

> Cheryl,
>
> If the hint is from Genealogy Bank, it shouldn't be taking you to
> FamilySearch at all.
> Are you clicking in the right place?
> To set up which sites you want Hints from, you go to Options-Customise
> 8.13.
> If you choose to have FamilySearch hints (which aren't from their vast
> databases but from what they have hinted to the FamilySearch tree and you
> only get them if you have entered the FamilySearch ID for the person in
> Legacy either manually or by using the Legacy FamilySearch part of the
> program) then you need to put your login details and when you follow a
> FamilySearch hint, you'll also need to login in to FamilySearch in your
> browser.
> FamilySearch is free and you don't have to be an LDS member to have a
> FamilySearch account/login. You do have to login to access the FamilySearch
> tree.
>
> But you can follow hints from the other 3 sites and see some data without
> being logged in to their sites but can see more if you have a subscription.
> With very few Americans in my database, I'm not experienced with Genealogy
> Bank hints but as a Legacy Tester I know some issues are still being worked
> through. The number of hints can be overwhelming.
>
> When you click on the Hints icon on someone, the screen that opens shows
> which site(s) the hints are from and when you click on the relevant
> section, you are taken to that site in your browser.
>
> Cathy
>
> Bill Webster wrote:
>
>
> I “think” that this means you have to register at the FamilySearch
> site, not be a church member.
>
> *From:*LegacyUserGroup
> [mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Cheryl
> Rothwell
> *Sent:* Saturday, 8 July 2017 3:56 AM
> *To:* Legacy User Group
> *Subject:* [LegacyUG] Hints
>
> I have a membership in Genealogy Bank. But when I get a hint that
> utili zes one of their records (and that is rare which is why this
> hasn't happened before I assume) Legacy cannot take me there. It says
> I must be a member of FamilySearch. I assume that means a church
> member as I have an account at FamilySearch.
>
> Am I doing something wrong or are Legacy hints from everything except
> FamilySearch accessible only to church members?
>
>
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Re: [LegacyUG] Hints

[Cathy Pinner]

Cheryl,

If the hint is from Genealogy Bank, it shouldn't be taking you to 
FamilySearch at all.

Are you clicking in the right place?
To set up which sites you want Hints from, you go to Options-Customise 
8.13.
If you choose to have FamilySearch hints (which aren't from their vast 
databases but from what they have hinted to the FamilySearch tree and 
you only get them if you have entered the FamilySearch ID for the person 
in Legacy either manually or by using the Legacy FamilySearch part of 
the program) then you need to put your login details and when you follow 
a FamilySearch hint, you'll also need to login in to FamilySearch in 
your browser.
FamilySearch is free and you don't have to be an LDS member to have a 
FamilySearch account/login. You do have to login to access the 
FamilySearch tree.


But you can follow hints from the other 3 sites and see some data 
without being logged in to their sites but can see more if you have a 
subscription.
With very few Americans in my database, I'm not experienced with 
Genealogy Bank hints but as a Legacy Tester I know some issues are still 
being worked through. The number of hints can be overwhelming.


When you click on the Hints icon on someone, the screen that opens shows 
which site(s) the hints are from and when you click on the relevant 
section, you are taken to that site in your browser.


Cathy

Bill Webster wrote:


I “think” that this means you have to register at the FamilySearch
site, not be a church member.

*From:*LegacyUserGroup
[mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Cheryl
Rothwell
*Sent:* Saturday, 8 July 2017 3:56 AM
*To:* Legacy User Group
*Subject:* [LegacyUG] Hints

I have a membership in Genealogy Bank. But when I get a hint that
utilizes one of their records (and that is rare which is why this
hasn't happened before I assume) Legacy cannot take me there. It says
I must be a member of FamilySearch. I assume that means a church
member as I have an account at FamilySearch.

Am I doing something wrong or are Legacy hints from everything except
FamilySearch accessible only to church members?
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Re: [LegacyUG] Hints

[Bill Webster]

I “think” that this means you have to register at the FamilySearch site, not be 
a church member.

 

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Cheryl Rothwell
Sent: Saturday, 8 July 2017 3:56 AM
To: Legacy User Group
Subject: [LegacyUG] Hints

 

I have a membership in Genealogy Bank. But when I get a hint that utilizes one 
of their records (and that is rare which is why this hasn't happened before I 
assume) Legacy cannot take me there. It says I must be a member of 
FamilySearch. I assume that means a church member as I have an account at 
FamilySearch.

 

Am I doing something wrong or are Legacy hints from everything except 
FamilySearch accessible only to church members?

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Re: [LegacyUG] Hints

[Cheryl Rothwell]

The only account where there is a place to fill in that info in Legacy that
I can find is FamilySearch. It's in 8.13 of Customize.

On Fri, Jul 7, 2017 at 2:03 PM, Joyce Herzog  wrote:

> You should be able to get to any account. you don't have to be a Church
> member, either. But I think you need to give your FS info to Legacy to stop
> the confusion. If it's a site that requires membership, you should just
> fill it in.
>
> Joyce
>
> On Fri, Jul 7, 2017 at 1:56 PM, Cheryl Rothwell  > wrote:
>
>> I have a membership in Genealogy Bank. But when I get a hint that
>> utilizes one of their records (and that is rare which is why this hasn't
>> happened before I assume) Legacy cannot take me there. It says I must be a
>> member of FamilySearch. I assume that means a church member as I have an
>> account at FamilySearch.
>>
>> Am I doing something wrong or are Legacy hints from everything except
>> FamilySearch accessible only to church members?
>>
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>>
>>
>
>
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> but especially Descendants  and Ancestors of Paul Drinkwater, born 1789 in
> Sandhurst, Gloucestershire, England. GOONS #5057
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Re: [LegacyUG] Hints

[Joyce Herzog]

You should be able to get to any account. you don't have to be a Church
member, either. But I think you need to give your FS info to Legacy to stop
the confusion. If it's a site that requires membership, you should just
fill it in.

Joyce

On Fri, Jul 7, 2017 at 1:56 PM, Cheryl Rothwell 
wrote:

> I have a membership in Genealogy Bank. But when I get a hint that utilizes
> one of their records (and that is rare which is why this hasn't happened
> before I assume) Legacy cannot take me there. It says I must be a member of
> FamilySearch. I assume that means a church member as I have an account at
> FamilySearch.
>
> Am I doing something wrong or are Legacy hints from everything except
> FamilySearch accessible only to church members?
>
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Re: [LegacyUG] Hints

[Cathy Pinner]

Marion,

I don't use 2 monitors but I understand the only solution currently is 
to use Legacy on the monitor that gets the pop-ups.

I understand this applies to some other programs as well.

Cathy

marion wimsett wrote:


Cathy, I was on the Family View - had a look at the Descendant View
and have found the problem - I have two monitors and the pop ups are
just sneaking on to the other monitor! Not sure how I can persuade
them to move over
Thanks for that - my bad!
Cheers,
Marion

On 25 May 2017 at 16:45, Cathy Pinner > wrote:

Which view are you on Marion?

They pop up on Family View and Pedigree View but on Index View,
Descendant View and the Name List there is a pop up saying to
click to see hint results.

Note Hints have been tweaked since the Manual was written.
For latest Help see the Help in the program and even that may not
be up with the latest tweaks.

Cathy


marion wimsett wrote:



According to the Manual

If you hover your mouse over the icon, a quick summary of the
number of

hints and where they were found is shown in a popup tooltip.

Nothing pops up when I hover - I have to actually click on the Hints
icon to see what has been found. Is anyone else having this problem?

Thanks,

Marion



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Re: [LegacyUG] Hints

[marion wimsett]

Cathy, I was on the Family View - had a look at the Descendant View and
have found the problem - I have two monitors and the pop ups are just
sneaking on to the other monitor! Not sure how I can persuade them to move
over
Thanks for that - my bad!
Cheers,
Marion

On 25 May 2017 at 16:45, Cathy Pinner  wrote:

> Which view are you on Marion?
>
> They pop up on Family View and Pedigree View but on Index View, Descendant
> View and the Name List there is a pop up saying to click to see hint
> results.
>
> Note Hints have been tweaked since the Manual was written.
> For latest Help see the Help in the program and even that may not be up
> with the latest tweaks.
>
> Cathy
>
>
> marion wimsett wrote:
>
>
> According to the Manual
>
> If you hover your mouse over the icon, a quick summary of the number of
>
> hints and where they were found is shown in a popup tooltip.
>
> Nothing pops up when I hover - I have to actually click on the Hints
> icon to see what has been found. Is anyone else having this problem?
>
> Thanks,
>
> Marion
>
>
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Re: [LegacyUG] Hints

[Cathy Pinner]

Which view are you on Marion?

They pop up on Family View and Pedigree View but on Index View, 
Descendant View and the Name List there is a pop up saying to click to 
see hint results.


Note Hints have been tweaked since the Manual was written.
For latest Help see the Help in the program and even that may not be up 
with the latest tweaks.


Cathy

marion wimsett wrote:


According to the Manual

If you hover your mouse over the icon, a quick summary of the number of

hints and where they were found is shown in a popup tooltip.

Nothing pops up when I hover - I have to actually click on the Hints
icon to see what has been found. Is anyone else having this problem?

Thanks,

Marion
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Re: [LegacyUG] Hints, Records, Add to FS Data?

[Brian Kelly]

And further to what Michele said. The adding of records to people is 
being done at the FamilySearch site not in your file.


The only way you add data to your file is through a deliberate choice. 
Using the arrows in LFS for example to upload date from your file to 
FamilySearch or for downloading data and sources from Family Search, 
another option is by using copy and paste to transfer whatever you wish. 
I frequently use the FamilySearch hints to manually add a source to my 
file using copy and paste since I do not like the way that LFS adds 
sources and want to control where the sources are linked in my file.


Brian Kelly

On 16-May-17 1:14 PM, Michele/Support wrote:

FamilySearch is different (in many ways). To get a FamilySearch hint
that person has to have an FSID entered in Legacy which means you have
already linked your person to that same person on FamilySearch (that
does NOT mean that there was actual data transfer in either direction).
When you get a FamilySearch hint you are taken straight to that person’s
record matching page. FamilySearch is basically asking you, does this
record match your guy?  If it does, you can tell FamilySearch to add
that records to that person with that FSID number on FamilySearch.  You
don’t have to do this but those people who work with the Family Tree on
FamilySearch normally will do this.



Michele Simmons Lewis, CG

Legacy Family Tree

mich...@legacyfamilytree.com 

www.legacyfamilytree.com 



Certified Genealogist is a registered trademark and the designation CG
is a service mark of the Board for Certification of Genealogists®, used
under license by Board certificants who meet competency standards.



*From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
*On Behalf Of *Cheryl Rothwell
*Sent:* Tuesday, May 16, 2017 1:08 PM
*To:* Legacy User Group 
*Subject:* [LegacyUG] Hints, Records, Add to FS Data?



Ok Legacy does not provide information from my file to the hint sources.
Why does FamilySearch then ask me if I wish to add each record to a
person in their database? I'm curious as to what exactly is going on
with that.






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Re: [LegacyUG] Hints, Records, Add to FS Data?

[Cheryl Rothwell]

Good to know.  I didn't enter them but they may have entered themselves
without realizing the effect. I will let them know their data is there.

On Tue, May 16, 2017 at 1:45 PM, Michele/Support <
mich...@legacyfamilytree.com> wrote:

> The only living people you can see on FamilySearch are ones that you have
> entered yourself.  FamilySearch is  VERY strict about that.  They have
> probably the tightest privacy policy.  My name, date of birth etc. is in
> FamilySearch.  I put it there.  If you were to add my name with my date of
> birth, even though it would be a perfect match FamilySearch will not match
> it.  You will have to add me manually and get a new FSID.  This of course
> creates a duplicate but until I die those duplicates can’t be resolved.
>
>
>
> Michele Simmons Lewis, CG
>
> Legacy Family Tree
>
> mich...@legacyfamilytree.com
>
> www.legacyfamilytree.com
>
>
>
> Certified Genealogist is a registered trademark and the designation CG is
> a service mark of the Board for Certification of Genealogists®, used under
> license by Board certificants who meet competency standards.
>
>
>
> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On
> Behalf Of *Cheryl Rothwell
> *Sent:* Tuesday, May 16, 2017 1:31 PM
> *To:* Legacy User Group <legacyusergroup@legacyusers.com>
> *Subject:* Re: [LegacyUG] Hints, Records, Add to FS Data?
>
>
>
> I haven't entered any FSIDs in my Legacy. Before today I wouldn't have
> known a FSID if I had seen it. I now see there are some there. I was
> distressed to find personal data on living people in FamilySearch which
> caused my concern.
>
>
>
> On Tue, May 16, 2017 at 1:14 PM, Michele/Support <
> mich...@legacyfamilytree.com> wrote:
>
> FamilySearch is different (in many ways). To get a FamilySearch hint that
> person has to have an FSID entered in Legacy which means you have already
> linked your person to that same person on FamilySearch (that does NOT mean
> that there was actual data transfer in either direction).  When you get a
> FamilySearch hint you are taken straight to that person’s record matching
> page. FamilySearch is basically asking you, does this record match your
> guy?  If it does, you can tell FamilySearch to add that records to that
> person with that FSID number on FamilySearch.  You don’t have to do this
> but those people who work with the Family Tree on FamilySearch normally
> will do this.
>
>
>
> Michele Simmons Lewis, CG
>
> Legacy Family Tree
>
> mich...@legacyfamilytree.com
>
> www.legacyfamilytree.com
>
>
>
> Certified Genealogist is a registered trademark and the designation CG is
> a service mark of the Board for Certification of Genealogists®, used under
> license by Board certificants who meet competency standards.
>
>
>
> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On
> Behalf Of *Cheryl Rothwell
> *Sent:* Tuesday, May 16, 2017 1:08 PM
> *To:* Legacy User Group <LegacyUserGroup@legacyusers.com>
> *Subject:* [LegacyUG] Hints, Records, Add to FS Data?
>
>
>
> Ok Legacy does not provide information from my file to the hint sources.
> Why does FamilySearch then ask me if I wish to add each record to a person
> in their database? I'm curious as to what exactly is going on with that.
>
>
> --
>
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> mailman/listinfo/legacyusergroup_legacyusers.com
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>
>
>
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Re: [LegacyUG] Hints, Records, Add to FS Data?

[Michele/Support]

The only living people you can see on FamilySearch are ones that you have 
entered yourself.  FamilySearch is  VERY strict about that.  They have probably 
the tightest privacy policy.  My name, date of birth etc. is in FamilySearch.  
I put it there.  If you were to add my name with my date of birth, even though 
it would be a perfect match FamilySearch will not match it.  You will have to 
add me manually and get a new FSID.  This of course creates a duplicate but 
until I die those duplicates can’t be resolved.

 

Michele Simmons Lewis, CG

Legacy Family Tree

 <mailto:mich...@legacyfamilytree.com> mich...@legacyfamilytree.com 

 <http://www.legacyfamilytree.com/> www.legacyfamilytree.com  

 

Certified Genealogist is a registered trademark and the designation CG is a 
service mark of the Board for Certification of Genealogists®, used under 
license by Board certificants who meet competency standards.

 

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Cheryl Rothwell
Sent: Tuesday, May 16, 2017 1:31 PM
To: Legacy User Group <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] Hints, Records, Add to FS Data?

 

I haven't entered any FSIDs in my Legacy. Before today I wouldn't have known a 
FSID if I had seen it. I now see there are some there. I was distressed to find 
personal data on living people in FamilySearch which caused my concern.

 

On Tue, May 16, 2017 at 1:14 PM, Michele/Support <mich...@legacyfamilytree.com 
<mailto:mich...@legacyfamilytree.com> > wrote:

FamilySearch is different (in many ways). To get a FamilySearch hint that 
person has to have an FSID entered in Legacy which means you have already 
linked your person to that same person on FamilySearch (that does NOT mean that 
there was actual data transfer in either direction).  When you get a 
FamilySearch hint you are taken straight to that person’s record matching page. 
FamilySearch is basically asking you, does this record match your guy?  If it 
does, you can tell FamilySearch to add that records to that person with that 
FSID number on FamilySearch.  You don’t have to do this but those people who 
work with the Family Tree on FamilySearch normally will do this.

 

Michele Simmons Lewis, CG

Legacy Family Tree

mich...@legacyfamilytree.com <mailto:mich...@legacyfamilytree.com>  

www.legacyfamilytree.com <http://www.legacyfamilytree.com/>   

 

Certified Genealogist is a registered trademark and the designation CG is a 
service mark of the Board for Certification of Genealogists®, used under 
license by Board certificants who meet competency standards.

 

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com 
<mailto:legacyusergroup-boun...@legacyusers.com> ] On Behalf Of Cheryl Rothwell
Sent: Tuesday, May 16, 2017 1:08 PM
To: Legacy User Group <LegacyUserGroup@legacyusers.com 
<mailto:LegacyUserGroup@legacyusers.com> >
Subject: [LegacyUG] Hints, Records, Add to FS Data?

 

Ok Legacy does not provide information from my file to the hint sources. Why 
does FamilySearch then ask me if I wish to add each record to a person in their 
database? I'm curious as to what exactly is going on with that.


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Re: [LegacyUG] Hints, Records, Add to FS Data?

[Cheryl Rothwell]

I haven't entered any FSIDs in my Legacy. Before today I wouldn't have
known a FSID if I had seen it. I now see there are some there. I was
distressed to find personal data on living people in FamilySearch which
caused my concern.

On Tue, May 16, 2017 at 1:14 PM, Michele/Support <
mich...@legacyfamilytree.com> wrote:

> FamilySearch is different (in many ways). To get a FamilySearch hint that
> person has to have an FSID entered in Legacy which means you have already
> linked your person to that same person on FamilySearch (that does NOT mean
> that there was actual data transfer in either direction).  When you get a
> FamilySearch hint you are taken straight to that person’s record matching
> page. FamilySearch is basically asking you, does this record match your
> guy?  If it does, you can tell FamilySearch to add that records to that
> person with that FSID number on FamilySearch.  You don’t have to do this
> but those people who work with the Family Tree on FamilySearch normally
> will do this.
>
>
>
> Michele Simmons Lewis, CG
>
> Legacy Family Tree
>
> mich...@legacyfamilytree.com
>
> www.legacyfamilytree.com
>
>
>
> Certified Genealogist is a registered trademark and the designation CG is
> a service mark of the Board for Certification of Genealogists®, used under
> license by Board certificants who meet competency standards.
>
>
>
> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On
> Behalf Of *Cheryl Rothwell
> *Sent:* Tuesday, May 16, 2017 1:08 PM
> *To:* Legacy User Group 
> *Subject:* [LegacyUG] Hints, Records, Add to FS Data?
>
>
>
> Ok Legacy does not provide information from my file to the hint sources.
> Why does FamilySearch then ask me if I wish to add each record to a person
> in their database? I'm curious as to what exactly is going on with that.
>
> --
>
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> LegacyUserGroup@legacyusers.com
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> mailman/listinfo/legacyusergroup_legacyusers.com
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>
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Re: [LegacyUG] Hints, Records, Add to FS Data?

[Michele/Support]

FamilySearch is different (in many ways). To get a FamilySearch hint that 
person has to have an FSID entered in Legacy which means you have already 
linked your person to that same person on FamilySearch (that does NOT mean that 
there was actual data transfer in either direction).  When you get a 
FamilySearch hint you are taken straight to that person’s record matching page. 
FamilySearch is basically asking you, does this record match your guy?  If it 
does, you can tell FamilySearch to add that records to that person with that 
FSID number on FamilySearch.  You don’t have to do this but those people who 
work with the Family Tree on FamilySearch normally will do this.

 

Michele Simmons Lewis, CG

Legacy Family Tree

mich...@legacyfamilytree.com   

www.legacyfamilytree.com    

 

Certified Genealogist is a registered trademark and the designation CG is a 
service mark of the Board for Certification of Genealogists®, used under 
license by Board certificants who meet competency standards.

 

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Cheryl Rothwell
Sent: Tuesday, May 16, 2017 1:08 PM
To: Legacy User Group 
Subject: [LegacyUG] Hints, Records, Add to FS Data?

 

Ok Legacy does not provide information from my file to the hint sources. Why 
does FamilySearch then ask me if I wish to add each record to a person in their 
database? I'm curious as to what exactly is going on with that.

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Re: [LegacyUG] Hints & My Heritage

[Jenny M Benson]

On 14-May-17 10:13 PM, Martha Graham wrote:

Not exactly correct.
If you have a LDS account [not as a member, but as a user of the FS - 
Legacy Integration,] it comes up with the login screen. When I first 
tried it on day one of V9, it did an auto log in after I set up my user 
id and pw for FS.


Not exactly correct, Martha!

Look at the subject line - the OP was referring to My Heritage, not 
FamilySearch.


--
Jenny M Benson
http://jennygenes.blogspot.co.uk/

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Re: [LegacyUG] Hints & My Heritage

[Ronald Bernier]

On Sun, May 14, 2017 at 5:13 PM Martha Graham  wrote:

> Hi Brian,
> Not exactly correct.
> If you have a LDS account [not as a member, but as a user of the FS -
> Legacy Integration,] it comes up with the login screen. When I first
> tried it on day one of V9, it did an auto log in after I set up my user
> id and pw for FS.
>
> Did the first update change that?
>
> Martha
>
>
>
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>


Curious as to why you are correcting what Brian said.  You are stating how
the login works for Family Search.  However the OP was questioning the
login to My Heritage hints, and that is what Brian was responding to.
Family Search and My Heritage hints have nothing to do with each other.
-- 
Ronald Bernier,
Woonsocket, RI
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Re: [LegacyUG] Hints & My Heritage, FS, Gen Bank and FMP

[Brian Kelly]

This conversation no longer has anything to do with the original request 
which was about MyHeritage so I will not reply further.


Brian Kelly

On 14-May-17 6:12 PM, Martha Graham wrote:

Hello Brian:
I have the latest version:
Installed Version: *9.0.0.169*

From the Help Section - I quote:
Yes, I know the below says FS Family Tree, but the hints show up along
with My Heritage, Gen Bank and FindMyPass

"FamilySearch Family Tree"

"The Church of Jesus Christ of Latter-day Saints has released a web
application to be able to interact with very large, unified databases of
connected genealogical information. They call it Family Tree. Many of
the FamilySearch databases have been combined into one database and all
the records for each individual have been combined into folders. These
folders are linked to pedigrees.

To use the FamilySearch service you must have a free account where you
set up a username and password. These must be entered into the Username
and Password fields. After entering them you can click the Test Login
button to make sure everything is correct.

_You can have your hint searches refreshed from time to time. You can
set this to happen between every 30 and 120 days. This will let you see
new hint results as they are added to the service._

When high-confidence hints are found (at least a level of 4 out of 5),
you can have Legacy automatically automatch the people in your family
file to those in FamilySearch. This will fill in the FamilySearch ID
number into the correct field for each person. To choose this option,
select the Automatch... option.

If you would ever like to have all the FamilySearch hints refreshed for
all the people in your family file, you can click the Refresh button to
the right of the FamilySearch option. This will then start going through
all the existing FamilySearch hints in your family file and resubmitting
them in the background."

Martha








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Re: [LegacyUG] Hints & My Heritage, FS, Gen Bank and FMP

[Martha Graham]

Hello Brian:
I have the latest version:
Installed Version: 9.0.0.169

From the Help Section - I quote:
Yes, I know the below says FS Family Tree, but the hints show up along 
with My Heritage, Gen Bank and FindMyPass


"FamilySearch Family Tree"

"The Church of Jesus Christ of Latter-day Saints has released a web 
application to be able to interact with very large, unified databases of 
connected genealogical information. They call it Family Tree. Many of 
the FamilySearch databases have been combined into one database and all 
the records for each individual have been combined into folders. These 
folders are linked to pedigrees.


To use the FamilySearch service you must have a free account where you 
set up a username and password. These must be entered into the Username 
and Password fields. After entering them you can click the Test Login 
button to make sure everything is correct.


You can have your hint searches refreshed from time to time. You can set 
this to happen between every 30 and 120 days. This will let you see new 
hint results as they are added to the service.


When high-confidence hints are found (at least a level of 4 out of 5), 
you can have Legacy automatically automatch the people in your family 
file to those in FamilySearch. This will fill in the FamilySearch ID 
number into the correct field for each person. To choose this option, 
select the Automatch... option.


If you would ever like to have all the FamilySearch hints refreshed for 
all the people in your family file, you can click the Refresh button to 
the right of the FamilySearch option. This will then start going through 
all the existing FamilySearch hints in your family file and resubmitting 
them in the background."


Martha


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Re: [LegacyUG] Hints & My Heritage

[Brian Kelly]

What I described is accurate for what I have seen all the time I tested 
MyHeritage Hints as a Beta tester and what I just saw as I followed 
another MyHeritage hint in the latest build 9.0.0.169.


I have an account with the LDS church but I am not a church member and I 
use that for LDS integration using the LegacyFamilySearch(LFS) component.


I also do not understand your reference to FS Integration. The LFS 
component has nothing to do with hinting. Certainly that component will 
do an automatic log in to the FamilySearch family tree site but that is 
not Hinting nor is it strictly the Legacy Family Tree program because 
LFS is a separate program from the Main Legacy program just like Legacy 
Charting.


Brian Kelly

On 14-May-17 5:13 PM, Martha Graham wrote:

Hi Brian,
Not exactly correct.
If you have a LDS account [not as a member, but as a user of the FS -
Legacy Integration,] it comes up with the login screen. When I first
tried it on day one of V9, it did an auto log in after I set up my user
id and pw for FS.

Did the first update change that?

Martha






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Re: [LegacyUG] Hints & My Heritage

[Martha Graham]

Hi Brian,
Not exactly correct.
If you have a LDS account [not as a member, but as a user of the FS - 
Legacy Integration,] it comes up with the login screen. When I first 
tried it on day one of V9, it did an auto log in after I set up my user 
id and pw for FS.


Did the first update change that?

Martha



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Re: [LegacyUG] Hints & My Heritage

[Brian Kelly]

You cannot have Legacy automatically log you in.

When you first see the hint look in the upper right of the MyHeritage 
web page. You should see a Login link which will let you log in. Once 
you have done that you should be able to open all the hints you follow 
until you log out of MyHeritage.


Brian Kelly

On 14-May-17 1:20 PM, DONALDJ KROKUS wrote:

How do I tell Legacy9 my My Heritage log on info so the hint opens My
Heritage (instead of going to the My Heritage 'buy' page)?




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Re: [LegacyUG] Hints (new in v9)

[Cathy Pinner]

Ian,
During the test process, we had numbers of freezes in Legacy 9 of 
course. That's expected during development.


But we haven't seen many lately.
I haven't seen any for some time when working normally - only when 
testing things known to crash Legacy many of which most users will never 
encounter.


So if you can work out a pattern, do report it.
I wonder if you are minimising the Hints Results window and not seeing 
it near or under your Taskbar?
Check the box on the Hints Results window so that it closes when you 
follow a Hint to the website OR click (lower right icon) to create a 
Floating Window so it stays open but you can work in Legacy with it 
open. This is the best option if you are getting Hints from more than 
one site. Closing is the best option if you just have one Hint site 
checked unless it's FamilySearch.


Cathy

Ian Thomas wrote:


Cathy – I have been doing much the same: independently using
FindMyPast with only a free membership; and so the Legacy hints to FMP
are useful. And yes, I do see the Billion Graves in the FMP hints.

The Hints gathering may be a problem: I had a couple of Legacy freezes
today which needed killing with Task Manager – not something I like to
do, of course, with data attached. In Task Manager I saw a large
number of child processes for my browser and that may have
contributed. It may be necessary to close instances that Legacy spawns
- I will keep a check, and reserve judgement.

Ian Thomas

Albert Park, Victoria 3206 Australia

*From:*LegacyUserGroup
[mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Cathy
Pinner
*Sent:* Friday, 21 April 2017 5:55 PM
*To:* Legacy User Group <legacyusergroup@legacyusers.com>
*Subject:* Re: [LegacyUG] Hints (new in v9)

Ian,

I get BillionGrave hints in the FindMyPast hints - for South
Australians where I've been doing most of my research lately.
The FMP hints have been saving me time giving me things from databases
that I would have otherwise searched for myself.

Cathy

Ian Thomas wrote:


I'm happy with v9 - no complaints.
I like the Hints - a nice feature is the refresh. It would be nice
if Billion Graves was included amongst the resources for Hints -
Find a Grave isn't something that I use.

Ian Thomas
Albert Park, Victoria 3206 Australia

-Original Message-
From: LegacyUserGroup
[mailto:legacyusergroup-boun...@legacyusers.com] On Behalf Of Bob
Austen
Sent: Friday, 21 April 2017 6:27 AM
To: 'Legacy User Group'<legacyusergroup@legacyusers.com
<mailto:legacyusergroup@legacyusers.com>>
Subject: Re: [LegacyUG] About Legacy9
< BR> Hi David,

I've only been using v9 for a couple of days. There doesn't seem
to be a significant change in v9 other than the advertized items -
which I am beginning to like. However I have noticed there are
also some bugs in V8 that are now fixed in v9. It also seems to
load quicker but that is speculative as mine open very quickly
anyway. I'm thinking they may have streamlined some of the code.

Thankfully they haven't changed the 'look and feel' of Legacy.
Mine upgraded with 99% of the old settings.

I'm pleased with the upgrade.

Bob
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Re: [LegacyUG] Hints (new in v9)

[Ian Thomas]

Cathy – I have been doing much the same: independently using FindMyPast with 
only a free membership; and so the Legacy hints to FMP are useful. And yes, I 
do see the Billion Graves in the FMP hints.
The Hints gathering may be a problem: I had a couple of Legacy freezes today 
which needed killing with Task Manager – not something I like to do, of course, 
with data attached. In Task Manager I saw a large number of child processes for 
my browser and that may have contributed. It may be necessary to close 
instances that Legacy spawns - I will keep a check, and reserve judgement.

Ian Thomas
Albert Park, Victoria 3206 Australia

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Cathy Pinner
Sent: Friday, 21 April 2017 5:55 PM
To: Legacy User Group <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] Hints (new in v9)

Ian,

I get BillionGrave hints in the FindMyPast hints - for South Australians where 
I've been doing most of my research lately.
The FMP hints have been saving me time giving me things from databases that I 
would have otherwise searched for myself.

Cathy

Ian Thomas wrote:


I'm happy with v9 - no complaints.
I like the Hints - a nice feature is the refresh. It would be nice if Billion 
Graves was included amongst the resources for Hints - Find a Grave isn't 
something that I use.

Ian Thomas
Albert Park, Victoria 3206 Australia

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Bob Austen
Sent: Friday, 21 April 2017 6:27 AM
To: 'Legacy User 
Group'<legacyusergroup@legacyusers.com<mailto:legacyusergroup@legacyusers.com>>
Subject: Re: [LegacyUG] About Legacy9
< BR> Hi David,

I've only been using v9 for a couple of days.  There doesn't seem to be a 
significant change in v9 other than the advertized items - which I am beginning 
to like.  However I have noticed there are also some bugs in V8 that are now 
fixed in v9. It also seems to load quicker but that is speculative as mine open 
very quickly anyway.  I'm thinking they may have streamlined some of the code.

Thankfully they haven't changed the 'look and feel' of Legacy.  Mine upgraded 
with 99% of the old settings.

I'm pleased with the upgrade.

Bob
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Re: [LegacyUG] Hints (new in v9)

[Cathy Pinner]

Ian,

I get BillionGrave hints in the FindMyPast hints - for South Australians 
where I've been doing most of my research lately.
The FMP hints have been saving me time giving me things from databases 
that I would have otherwise searched for myself.


Cathy

Ian Thomas wrote:


I'm happy with v9 - no complaints.
I like the Hints - a nice feature is the refresh. It would be nice if 
Billion Graves was included amongst the resources for Hints - Find a 
Grave isn't something that I use.


Ian Thomas
Albert Park, Victoria 3206 Australia

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] 
On Behalf Of Bob Austen

Sent: Friday, 21 April 2017 6:27 AM
To: 'Legacy User Group'
Subject: Re: [LegacyUG] About Legacy9

Hi David,

I've only been using v9 for a couple of days. There doesn't seem to be 
a significant change in v9 other than the advertized items - which I 
am beginning to like. However I have noticed there are also some bugs 
in V8 that are now fixed in v9. It also seems to load quicker but that 
is speculative as mine open very quickly anyway. I'm thinking they may 
have streamlined some of the code.


Thankfully they haven't changed the 'look and feel' of Legacy. Mine 
upgraded with 99% of the old settings.


I'm pleased with the upgrade.

Bob

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