Re: connecting victor Stream to a Mac

2009-08-13 Thread Chris Hofstader

This is supposed to be why devices have generic USB descriptions - you  
might not be able to use all of the really cool features but the  
basics are in place.  If you attach a Stream to a virgin Windows  
machine and decline all of the drivers it tries to install, you will  
still see it in Windows Explorer  as something resembling a hard disk.

I'll guess that GW got this right and that HW only got it partially  
working on Windows.  Anyone try it with a GNU/Linux distro?
On Aug 12, 2009, at 10:13 AM, Brandon Misch wrote:


 weird thing is that the competitor from gwmicro. the booksense can now
 connect to the mac.


 --
 From: Chris Hofstader c...@hofstader.com
 Sent: Wednesday, August 12, 2009 6:39 AM
 To: macvisionaries@googlegroups.com
 Subject: Re: connecting victor Stream to a Mac


 As the Stream has exports a generic external mass storage device
 profile, why can't OSX just recognize it as an external hard disk and
 let one copy files to and from it using Finder?
 On Aug 11, 2009, at 6:03 PM, Woody Anna Dresner wrote:


 Hi Chris,

 Were you able to find out anything from your Humanware connection
 about why the Stream has trouble connecting to Windows on a Mac
 running Fusion?

 Thanks a lot,
 Anna



 On Jul 29, 2009, at 10:54 PM, Chris Polk wrote:


 so let me ask you this:
 when you connect the stream, do you hear the hardware inserted  
 sound?
 reason i'm asking, i didn't have trouble doing this. the first time
 it
 didn't work at all. second time it worked fine. third time was same
 as
 first time.
 I am guessing the stream uses a different mass storage driver.  I  
 am
 going to ask someone from hw that i know about this tomorrow.

 On Jul 29, 2009, at 7:49 PM, Woody Anna Dresner wrote:


 Hi Chris,

 I appreciate your trying to help me connect my STream to virtual
 Windows XP. In case it makes any difference, I can connect the
 Stream
 just fine on the Mac side, so that means there's probably nothing
 wrong with my stream, my cable, or the USB port.

 Best,
 Anna














 


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Re: Universal design

2009-08-13 Thread Chris Hofstader
Hello Chris the Other,

I agree with your thoughts on universal design.  Six or seven years  
ago we found that a lot of rehab counselors were downloading daily  
content from audible.com and listening on a PAC Mate as they went from  
client to client in their cars.  this, I suppose, was a bit of  
accidental universal design.

Apple seems to have really figured it out in the iPod Shuffle where  
the product can be used by almost everyone straight out of the box and  
no features are inaccessible to any portion of a large universe of  
potential users.

I hope that Apple's leadership on this front will drag along other  
mainstream players and that we'll start to see the blinkosphere expand  
along with the universe.

cdh


On Aug 12, 2009, at 11:40 AM, Chris Blouch wrote:

 With most mainstream popular products there is huge value in not  
 only the thing itself but in the universe that surrounds it. The  
 iPod being a case in point. There are jillions of add ons and public  
 shared community knowledge which extending the value and uses far  
 beyond what maker originally envisioned. This is the mainstream or  
 universal access argument. If you can simply make an existing thing  
 accessible you get the universe that goes with it for free. The  
 VictorReader Stream may be a fine product, but being a niche product  
 it will never have the vast array of cases, docking stations, FM  
 tuners, chargers etc. Adding a screen reader to a PC is another big  
 example which connected another audience to a large existing  
 universe of tools.

 One of my favorite authors was Isaac Asimov who wrote a lot about  
 robots, including some basic tenants about behavior and form. He  
 postulated that they would have to be human form to work with the  
 universe of existing devices and objects that were designed for our  
 use. To make a robot that could only interface with special robot  
 tools was doomed to failure in the long run. I think this idea can  
 have application in accessible technology. Creating helper devices  
 (tools) that work for all folks, not just blind, deaf, low  
 cognition, ambulatory or whatever will bring the greatest long term  
 success.

 Of course everybody's favorite example of universal design is curb  
 cuts which not only make places wheelchair accessible but are also  
 great for baby strollers and shopping carts. I even know one guy who  
 uses Voiceover on his laptop read off long reports while he is  
 driving to work. Why not? Universal design goes both ways and I'm  
 sure he wouldn't have sprung for Jaws just to do that.

 CB

 Chris Hofstader wrote:

 No!  If we expect mainstream companies, like Apple for instance, to  
 follow the philosophy of universal design, then we need to make  
 sure they know how they can improve for our segment of the universe.

 With Apple, we compared VO to JAWS; iPod to Zen Stone and Victor  
 Stream and iPhone to Mobile Speak on the AT side and the LG with  
 its built in accessibility.

 As there is a universe of products, we need to measure them against  
 each other.  Navigon, in my opinion, has a number of things it does  
 much better than the AT solutions (will show up in a blog entry  
 soon) but Mobile Speak does some other things better.  For  
 instance, if one wants to use an iPhone, Navigon is just about the  
 only solution.  It also costs a whole lot less and, in my opinion,  
 is vastly more precise.

 All technology needs to be compared on a reasonably level set of  
 criteria applied to all solutions, mainstream or blind guy ghetto.

 cdh
 On Aug 12, 2009, at 7:19 AM, patrickneazer wrote:

 Hello Krister and all:

 I would have just written I agree in this message though that  
 would chew up unnecessary bandwidth and not really explain  
 anything and no I am not taking a shop at the moderators with that  
 statement because I actually agree with the policy. I am not  
 usually a get it off my chester though ...

 I do believe that when critiques are made against mainstream  
 products and the evaluative measure for the critique is how it  
 measures up to a community specific product, that is like  
 comparing apples to oranges. What it also does is defeat the  
 purpose of mainstream developers wanting to make things  
 accessible. Why go out and make things accessible when what seems  
 to be wanted is a blind specific product that already exists for  
 $70.

 I personally am tired of the argument that navigon is good for the  
 $70. Navigon is a good app that actually is accessible. Now, I and  
 others might have to access the information in a manner which is  
 new or initially uncomfortable though that does not make the  
 product inaccessible or poorly designed. What it does make the  
 product is open to individual evaluation.In short, it is perfectly  
 acceptable for a product to fit one persons needs, not fit a  
 second persons needs, and still be both a good product which can  
 always be improved.

 Opened 

Re: some mail question from n00b who wants to be prolific

2009-08-13 Thread Jonathan C. Cohn

My process when reading a lot of e-mail. is to turn cursor tracking  
off, and then have the Keyboard focus on the table of messages and the  
VO cursor will drop to the headers of the message each time you  
delete.  If you then use Keyboard navigator 8 it will read the  
message. If you want to save for later then you can use the arrow  
keypad to skip to the next message.

Jon

On Aug 13, 2009, at 12:16 AM, Yuma Decaux wrote:


 Hi, thanks a lot for that piece. I've tried the vo j and it sure
 fastens things up.

 Love the mac more everyday :)

 


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Re: Universal design

2009-08-13 Thread Chris Blouch
It would also be nice, albeit unmeasurable, that Apple would be rewarded 
for implementing universal design. I could then point to it as an 
example of what happens when a company does things right. I have lots of 
examples of when companies do things wrong (Target, PriceLine, Ramada 
and recently CVS). I'd like more carrot and less stick when I do 
presentations to developers or at conferences.

CB

Chris Hofstader wrote:
 Hello Chris the Other,

 I agree with your thoughts on universal design.  Six or seven years 
 ago we found that a lot of rehab counselors were downloading daily 
 content from audible.com and listening on a PAC Mate as they went from 
 client to client in their cars.  this, I suppose, was a bit of 
 accidental universal design.

 Apple seems to have really figured it out in the iPod Shuffle where 
 the product can be used by almost everyone straight out of the box and 
 no features are inaccessible to any portion of a large universe of 
 potential users.

 I hope that Apple's leadership on this front will drag along other 
 mainstream players and that we'll start to see the blinkosphere expand 
 along with the universe.

 cdh
  

 On Aug 12, 2009, at 11:40 AM, Chris Blouch wrote:

 With most mainstream popular products there is huge value in not only 
 the thing itself but in the universe that surrounds it. The iPod 
 being a case in point. There are jillions of add ons and public 
 shared community knowledge which extending the value and uses far 
 beyond what maker originally envisioned. This is the mainstream or 
 universal access argument. If you can simply make an existing thing 
 accessible you get the universe that goes with it for free. The 
 VictorReader Stream may be a fine product, but being a niche product 
 it will never have the vast array of cases, docking stations, FM 
 tuners, chargers etc. Adding a screen reader to a PC is another big 
 example which connected another audience to a large existing universe 
 of tools.

 One of my favorite authors was Isaac Asimov who wrote a lot about 
 robots, including some basic tenants about behavior and form. He 
 postulated that they would have to be human form to work with the 
 universe of existing devices and objects that were designed for our 
 use. To make a robot that could only interface with special robot 
 tools was doomed to failure in the long run. I think this idea can 
 have application in accessible technology. Creating helper devices 
 (tools) that work for all folks, not just blind, deaf, low cognition, 
 ambulatory or whatever will bring the greatest long term success.

 Of course everybody's favorite example of universal design is curb 
 cuts which not only make places wheelchair accessible but are also 
 great for baby strollers and shopping carts. I even know one guy who 
 uses Voiceover on his laptop read off long reports while he is 
 driving to work. Why not? Universal design goes both ways and I'm 
 sure he wouldn't have sprung for Jaws just to do that.

 CB

 Chris Hofstader wrote:
 No!  If we expect mainstream companies, like Apple for instance, to 
 follow the philosophy of universal design, then we need to make sure 
 they know how they can improve for our segment of the universe.

 With Apple, we compared VO to JAWS; iPod to Zen Stone and Victor 
 Stream and iPhone to Mobile Speak on the AT side and the LG with its 
 built in accessibility.  

 As there is a universe of products, we need to measure them against 
 each other.  Navigon, in my opinion, has a number of things it does 
 much better than the AT solutions (will show up in a blog entry 
 soon) but Mobile Speak does some other things better.  For instance, 
 if one wants to use an iPhone, Navigon is just about the only 
 solution.  It also costs a whole lot less and, in my opinion, is 
 vastly more precise.

 All technology needs to be compared on a reasonably level set of 
 criteria applied to all solutions, mainstream or blind guy ghetto.

 cdh
 On Aug 12, 2009, at 7:19 AM, patrickneazer wrote:

 Hello Krister and all:

 I would have just written I agree in this message though that would 
 chew up unnecessary bandwidth and not really explain anything and 
 no I am not taking a shop at the moderators with that statement 
 because I actually agree with the policy. I am not usually a get it 
 off my chester though ... 

 I do believe that when critiques are made against mainstream 
 products and the evaluative measure for the critique is how it 
 measures up to a community specific product, that is like comparing 
 apples to oranges. What it also does is defeat the purpose of 
 mainstream developers wanting to make things accessible. Why go out 
 and make things accessible when what seems to be wanted is a blind 
 specific product that already exists for $70.

 I personally am tired of the argument that navigon is good for the 
 $70. Navigon is a good app that actually is accessible. Now, I and 
 others might have to access the information in 

Re: google mail synching

2009-08-13 Thread Jonathan C. Cohn

There are two protocols for getting mail into the mail app.  One will  
synchronize and the other will not.

To use GMail with mail in a syncing format look at the below tidbits  
article. The tidbits-talk discussion list also had a debate about some  
of the  settings. that were discussed in that article.  Essentially  
you need to use IMAP. If you have questions after reading the  
article you may call me and I can assist you with getting this to  
work. I am currently experimenting with getting Google to get the e- 
mail from my ISP box and allow me to send via google with that address  
since Cox really has some implementation problems with their e-mail  
service.

Jonathan Cohn
Skype joncohnfairfax




   Achieving Email Bliss with IMAP, Gmail, and Apple Mail
http://db.tidbits.com/article/10253

On Aug 13, 2009, at 12:19 AM, Yuma Antoine Decaux wrote:


 Hi everyone,

 Sorry for perhaps digging up archive questions, i'm trying to follow
 all thethreads and learn on them but sometimes i do loose the thread,
 pun intended.

 I have a question about synching the mail app with google so that when
 i delete messages from mail it also does so in the gmail web account.
 Is that possible? Hmmm...I might actually know already...hang me :)


 


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Re: connecting victor Stream to a Mac

2009-08-13 Thread Tony Bernedal

Hi
My stream shows it self like a external drive in windows, mac os x and
ubuntu just fine. Haven't tried windows with fusion under os x. I have
firmware 3.0 of the stream. I can copy files to and from the stream
just fine on all thre os-versions. The only thing I can see is that it
take a very long time to copy files on the mac but maybe it's normal,
often use cardreader on my old pc to copy files.
Regards Tony


2009/8/13, Chris Hofstader c...@hofstader.com:

 This is supposed to be why devices have generic USB descriptions - you
 might not be able to use all of the really cool features but the
 basics are in place.  If you attach a Stream to a virgin Windows
 machine and decline all of the drivers it tries to install, you will
 still see it in Windows Explorer  as something resembling a hard disk.

 I'll guess that GW got this right and that HW only got it partially
 working on Windows.  Anyone try it with a GNU/Linux distro?
 On Aug 12, 2009, at 10:13 AM, Brandon Misch wrote:


 weird thing is that the competitor from gwmicro. the booksense can now
 connect to the mac.


 --
 From: Chris Hofstader c...@hofstader.com
 Sent: Wednesday, August 12, 2009 6:39 AM
 To: macvisionaries@googlegroups.com
 Subject: Re: connecting victor Stream to a Mac


 As the Stream has exports a generic external mass storage device
 profile, why can't OSX just recognize it as an external hard disk and
 let one copy files to and from it using Finder?
 On Aug 11, 2009, at 6:03 PM, Woody Anna Dresner wrote:


 Hi Chris,

 Were you able to find out anything from your Humanware connection
 about why the Stream has trouble connecting to Windows on a Mac
 running Fusion?

 Thanks a lot,
 Anna



 On Jul 29, 2009, at 10:54 PM, Chris Polk wrote:


 so let me ask you this:
 when you connect the stream, do you hear the hardware inserted
 sound?
 reason i'm asking, i didn't have trouble doing this. the first time
 it
 didn't work at all. second time it worked fine. third time was same
 as
 first time.
 I am guessing the stream uses a different mass storage driver.  I
 am
 going to ask someone from hw that i know about this tomorrow.

 On Jul 29, 2009, at 7:49 PM, Woody Anna Dresner wrote:


 Hi Chris,

 I appreciate your trying to help me connect my STream to virtual
 Windows XP. In case it makes any difference, I can connect the
 Stream
 just fine on the Mac side, so that means there's probably nothing
 wrong with my stream, my cable, or the USB port.

 Best,
 Anna














 


 


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MacVisionaries group.
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Re: Universal design

2009-08-13 Thread Chris Hofstader
One reward Apple can measure for taking on universal design  
principles will be reflected in the portion of the population of  
Macintosh users who had, not too long ago, been shut out from the  
Apple product line.

In an annual report that I read in detail every February when it comes  
out, Apple/VO had a non-zero percentage of the blind user break out  
(there were some but a virtually  immeasurable small number) back in  
the 2007 numbers (remember, this particular survey actually measures  
market share in the year before its publication so this number  
represents a snapshot at some point in 2006).

This year, the same report showed a 2-3% market-share among blind  
users choosing the Apple brand.  As 2009 has been such a watershed  
year for Apple accessibility, each newly accessible product will  
likely have a forward pull effect on the others and I will bet that  
Apple sees even greater growth in the coming year.

In screen reading, Apple is really the first to include a professional  
level program (VO) with the OS.  A lot of people with vision  
impairment may be using it but, as they don't get their AT through  
traditional channels it is highly likely that the Apple number is  
lower than reality as no one counts these singlets.

An odd number in this year's numbers was that VoiceOver had a larger  
portion than both Seretek System Access and Dolphin HAL which, on a  
worldwide basis ranked in the too small to count figures.  So, for  
Apple to move up to even 3% with what may be a notably large number of  
uncounted populations, they may be moving up more rapidly than anyone  
expects.

It is relatively easy to get accurate numbers for JAWS and Window-Eyes  
but all of the others, including VO, are subject to a higher rate of  
error as the people who count such things don't know where to find them.

Happy Hacking,
cdh



On Aug 13, 2009, at 10:01 AM, Chris Blouch wrote:

 It would also be nice, albeit unmeasurable, that Apple would be  
 rewarded for implementing universal design. I could then point to it  
 as an example of what happens when a company does things right. I  
 have lots of examples of when companies do things wrong (Target,  
 PriceLine, Ramada and recently CVS). I'd like more carrot and less  
 stick when I do presentations to developers or at conferences.

 CB

 Chris Hofstader wrote:

 Hello Chris the Other,

 I agree with your thoughts on universal design.  Six or seven years  
 ago we found that a lot of rehab counselors were downloading daily  
 content from audible.com and listening on a PAC Mate as they went  
 from client to client in their cars.  this, I suppose, was a bit of  
 accidental universal design.

 Apple seems to have really figured it out in the iPod Shuffle where  
 the product can be used by almost everyone straight out of the box  
 and no features are inaccessible to any portion of a large universe  
 of potential users.

 I hope that Apple's leadership on this front will drag along other  
 mainstream players and that we'll start to see the blinkosphere  
 expand along with the universe.

 cdh


 On Aug 12, 2009, at 11:40 AM, Chris Blouch wrote:

 With most mainstream popular products there is huge value in not  
 only the thing itself but in the universe that surrounds it. The  
 iPod being a case in point. There are jillions of add ons and  
 public shared community knowledge which extending the value and  
 uses far beyond what maker originally envisioned. This is the  
 mainstream or universal access argument. If you can simply make an  
 existing thing accessible you get the universe that goes with it  
 for free. The VictorReader Stream may be a fine product, but being  
 a niche product it will never have the vast array of cases,  
 docking stations, FM tuners, chargers etc. Adding a screen reader  
 to a PC is another big example which connected another audience to  
 a large existing universe of tools.

 One of my favorite authors was Isaac Asimov who wrote a lot about  
 robots, including some basic tenants about behavior and form. He  
 postulated that they would have to be human form to work with the  
 universe of existing devices and objects that were designed for  
 our use. To make a robot that could only interface with special  
 robot tools was doomed to failure in the long run. I think this  
 idea can have application in accessible technology. Creating  
 helper devices (tools) that work for all folks, not just blind,  
 deaf, low cognition, ambulatory or whatever will bring the  
 greatest long term success.

 Of course everybody's favorite example of universal design is curb  
 cuts which not only make places wheelchair accessible but are also  
 great for baby strollers and shopping carts. I even know one guy  
 who uses Voiceover on his laptop read off long reports while he is  
 driving to work. Why not? Universal design goes both ways and I'm  
 sure he wouldn't have sprung for Jaws just to do that.

 CB

 Chris 

Re: Universal design

2009-08-13 Thread patrickneazer
Hello Chris and all:

Yes, I am a fan of more carrots and less stick if possible. Sticks are  
easy to make though I do not know anyone who enjoys being hit by one  
no matter how worthy or just the cause (grin).

The best way to accomplish what is desired is to reward apple for  
their innovation with both financial and public support.

As a trainer there is nothing cooler than showing a parent a talking  
ipod, having them purchase one for their child, having the child take  
it to school and the child being queen or king for the day and  
possibly longer (grin).

That is priceless and customer loyalty will be established forever  
(grin).

And just think, people thought it just played music (grin).
On Aug 13, 2009, at 10:01 AM, Chris Blouch wrote:

 It would also be nice, albeit unmeasurable, that Apple would be  
 rewarded for implementing universal design. I could then point to it  
 as an example of what happens when a company does things right. I  
 have lots of examples of when companies do things wrong (Target,  
 PriceLine, Ramada and recently CVS). I'd like more carrot and less  
 stick when I do presentations to developers or at conferences.

 CB

 Chris Hofstader wrote:

 Hello Chris the Other,

 I agree with your thoughts on universal design.  Six or seven years  
 ago we found that a lot of rehab counselors were downloading daily  
 content from audible.com and listening on a PAC Mate as they went  
 from client to client in their cars.  this, I suppose, was a bit of  
 accidental universal design.

 Apple seems to have really figured it out in the iPod Shuffle where  
 the product can be used by almost everyone straight out of the box  
 and no features are inaccessible to any portion of a large universe  
 of potential users.

 I hope that Apple's leadership on this front will drag along other  
 mainstream players and that we'll start to see the blinkosphere  
 expand along with the universe.

 cdh


 On Aug 12, 2009, at 11:40 AM, Chris Blouch wrote:

 With most mainstream popular products there is huge value in not  
 only the thing itself but in the universe that surrounds it. The  
 iPod being a case in point. There are jillions of add ons and  
 public shared community knowledge which extending the value and  
 uses far beyond what maker originally envisioned. This is the  
 mainstream or universal access argument. If you can simply make an  
 existing thing accessible you get the universe that goes with it  
 for free. The VictorReader Stream may be a fine product, but being  
 a niche product it will never have the vast array of cases,  
 docking stations, FM tuners, chargers etc. Adding a screen reader  
 to a PC is another big example which connected another audience to  
 a large existing universe of tools.

 One of my favorite authors was Isaac Asimov who wrote a lot about  
 robots, including some basic tenants about behavior and form. He  
 postulated that they would have to be human form to work with the  
 universe of existing devices and objects that were designed for  
 our use. To make a robot that could only interface with special  
 robot tools was doomed to failure in the long run. I think this  
 idea can have application in accessible technology. Creating  
 helper devices (tools) that work for all folks, not just blind,  
 deaf, low cognition, ambulatory or whatever will bring the  
 greatest long term success.

 Of course everybody's favorite example of universal design is curb  
 cuts which not only make places wheelchair accessible but are also  
 great for baby strollers and shopping carts. I even know one guy  
 who uses Voiceover on his laptop read off long reports while he is  
 driving to work. Why not? Universal design goes both ways and I'm  
 sure he wouldn't have sprung for Jaws just to do that.

 CB

 Chris Hofstader wrote:

 No!  If we expect mainstream companies, like Apple for instance,  
 to follow the philosophy of universal design, then we need to  
 make sure they know how they can improve for our segment of the  
 universe.

 With Apple, we compared VO to JAWS; iPod to Zen Stone and Victor  
 Stream and iPhone to Mobile Speak on the AT side and the LG with  
 its built in accessibility.

 As there is a universe of products, we need to measure them  
 against each other.  Navigon, in my opinion, has a number of  
 things it does much better than the AT solutions (will show up in  
 a blog entry soon) but Mobile Speak does some other things  
 better.  For instance, if one wants to use an iPhone, Navigon is  
 just about the only solution.  It also costs a whole lot less  
 and, in my opinion, is vastly more precise.

 All technology needs to be compared on a reasonably level set of  
 criteria applied to all solutions, mainstream or blind guy ghetto.

 cdh
 On Aug 12, 2009, at 7:19 AM, patrickneazer wrote:

 Hello Krister and all:

 I would have just written I agree in this message though that  
 would chew up unnecessary bandwidth and not 

Re: Universal design

2009-08-13 Thread Chris Blouch
So this is survey based or is Apple somehow able to gather usage 
statistics. I'm assuming the former since the latter would have 
interesting legal issues about snooping around to identify users with 
disabilities. Glad to see a 3% market share. I guess I was leaning 
towards monetary kinds of rewards. We can certainly point to the $6M 
settlement in Target v. NFB (a big stick) but it would be nice to point 
out $X million in revenue due to Apple's universal designs (a nice 
carrot). So if we knew how many of the 9.715M macs sold in 2008 were VO 
users it would make a positive pressure point.

CB

Chris Hofstader wrote:
 One reward Apple can measure for taking on universal design 
 principles will be reflected in the portion of the population of 
 Macintosh users who had, not too long ago, been shut out from the 
 Apple product line.

 In an annual report that I read in detail every February when it comes 
 out, Apple/VO had a non-zero percentage of the blind user break out 
 (there were some but a virtually  immeasurable small number) back in 
 the 2007 numbers (remember, this particular survey actually measures 
 market share in the year before its publication so this number 
 represents a snapshot at some point in 2006).  

 This year, the same report showed a 2-3% market-share among blind 
 users choosing the Apple brand.  As 2009 has been such a watershed 
 year for Apple accessibility, each newly accessible product will 
 likely have a forward pull effect on the others and I will bet that 
 Apple sees even greater growth in the coming year.

 In screen reading, Apple is really the first to include a professional 
 level program (VO) with the OS.  A lot of people with vision 
 impairment may be using it but, as they don't get their AT through 
 traditional channels it is highly likely that the Apple number is 
 lower than reality as no one counts these singlets.

 An odd number in this year's numbers was that VoiceOver had a larger 
 portion than both Seretek System Access and Dolphin HAL which, on a 
 worldwide basis ranked in the too small to count figures.  So, for 
 Apple to move up to even 3% with what may be a notably large number of 
 uncounted populations, they may be moving up more rapidly than anyone 
 expects.

 It is relatively easy to get accurate numbers for JAWS and Window-Eyes 
 but all of the others, including VO, are subject to a higher rate of 
 error as the people who count such things don't know where to find them.

 Happy Hacking,
 cdh


  
 On Aug 13, 2009, at 10:01 AM, Chris Blouch wrote:

 It would also be nice, albeit unmeasurable, that Apple would be 
 rewarded for implementing universal design. I could then point to it 
 as an example of what happens when a company does things right. I 
 have lots of examples of when companies do things wrong (Target, 
 PriceLine, Ramada and recently CVS). I'd like more carrot and less 
 stick when I do presentations to developers or at conferences.

 CB

 Chris Hofstader wrote:
 Hello Chris the Other,

 I agree with your thoughts on universal design.  Six or seven years 
 ago we found that a lot of rehab counselors were downloading daily 
 content from audible.com and listening on a PAC Mate as they went 
 from client to client in their cars.  this, I suppose, was a bit of 
 accidental universal design.

 Apple seems to have really figured it out in the iPod Shuffle where 
 the product can be used by almost everyone straight out of the box 
 and no features are inaccessible to any portion of a large universe 
 of potential users.

 I hope that Apple's leadership on this front will drag along other 
 mainstream players and that we'll start to see the blinkosphere 
 expand along with the universe.

 cdh
  

 On Aug 12, 2009, at 11:40 AM, Chris Blouch wrote:

 With most mainstream popular products there is huge value in not 
 only the thing itself but in the universe that surrounds it. The 
 iPod being a case in point. There are jillions of add ons and 
 public shared community knowledge which extending the value and 
 uses far beyond what maker originally envisioned. This is the 
 mainstream or universal access argument. If you can simply make an 
 existing thing accessible you get the universe that goes with it 
 for free. The VictorReader Stream may be a fine product, but being 
 a niche product it will never have the vast array of cases, docking 
 stations, FM tuners, chargers etc. Adding a screen reader to a PC 
 is another big example which connected another audience to a large 
 existing universe of tools.

 One of my favorite authors was Isaac Asimov who wrote a lot about 
 robots, including some basic tenants about behavior and form. He 
 postulated that they would have to be human form to work with the 
 universe of existing devices and objects that were designed for our 
 use. To make a robot that could only interface with special robot 
 tools was doomed to failure in the long run. I think this idea can 
 have application in 

skype

2009-08-13 Thread louie

Hi all,
I got a e-mail from skype saying that there was a update to version  
2.8. I ran skype and did a manual update. Skype told me that I was up  
to date with version 2.7??. What is up with this?
Thanks for any info.

louie
louiem...@wavecable.com




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Re: skype

2009-08-13 Thread patrickneazer
Hello Louie and all:

I received the same email. I do not quite know why when you did the  
update you were told you were up to date with skype 2.7.

2.8.0.659 is running here.
On Aug 13, 2009, at 1:04 PM, louie wrote:


 Hi all,
 I got a e-mail from skype saying that there was a update to version
 2.8. I ran skype and did a manual update. Skype told me that I was up
 to date with version 2.7??. What is up with this?
 Thanks for any info.

 louie
 louiem...@wavecable.com




 

Take good care and I wish you enough.

Love

Me


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Re: skype

2009-08-13 Thread william lomas
any improvements accesswise?

On 13 Aug 2009, at 18:20, patrickneazer wrote:

 Hello Louie and all:

 I received the same email. I do not quite know why when you did the  
 update you were told you were up to date with skype 2.7.

 2.8.0.659 is running here.
 On Aug 13, 2009, at 1:04 PM, louie wrote:


 Hi all,
 I got a e-mail from skype saying that there was a update to version
 2.8. I ran skype and did a manual update. Skype told me that I was up
 to date with version 2.7??. What is up with this?
 Thanks for any info.

 louie
 louiem...@wavecable.com







 Take good care and I wish you enough.

 Love

 Me


 


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Re: skype

2009-08-13 Thread patrickneazer
Hello Will:

Yes. More of the buttons are labeled without the need to use vo + H.  
Phone information such as new voicemail and the phone number are  
spoken in the table.

Good improvements ... I would get it today (smile)
On Aug 13, 2009, at 1:27 PM, william lomas wrote:

 any improvements accesswise?

 On 13 Aug 2009, at 18:20, patrickneazer wrote:

 Hello Louie and all:

 I received the same email. I do not quite know why when you did the  
 update you were told you were up to date with skype 2.7.

 2.8.0.659 is running here.
 On Aug 13, 2009, at 1:04 PM, louie wrote:


 Hi all,
 I got a e-mail from skype saying that there was a update to version
 2.8. I ran skype and did a manual update. Skype told me that I was  
 up
 to date with version 2.7??. What is up with this?
 Thanks for any info.

 louie
 louiem...@wavecable.com







 Take good care and I wish you enough.

 Love

 Me






 

Take good care and I wish you enough.

Love

Me


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Regestering my apple care protection plan

2009-08-13 Thread matthew T dyer

Good afternoon everyone.

I just received my applecare protection plan aloong with a cd.  First  
what is obn this cd?  Second as a blind person, how do I regester  
this.  I do not have sited people  to help me do this.  Is there a way  
to do this over the phone or what do I do?  Thanks.

Matthew


matthew dyer
ilovecountrymusic...@gmail.com
Live journal:  mtdyer2009
MSN: ilovecountrymusic...@gmail.com
Twitter: mdyer1
facebook: mdyer




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Re: Regestering my apple care protection plan

2009-08-13 Thread Chris Blouch

Hmm. At one time they used to give out an older version of TechTool. 
Guess you could just pop it in your drive and poke around.

CB

matthew T dyer wrote:
 Good afternoon everyone.

 I just received my applecare protection plan aloong with a cd.  First  
 what is obn this cd?  Second as a blind person, how do I regester  
 this.  I do not have sited people  to help me do this.  Is there a way  
 to do this over the phone or what do I do?  Thanks.

 Matthew


 matthew dyer
 ilovecountrymusic...@gmail.com
 Live journal:  mtdyer2009
 MSN: ilovecountrymusic...@gmail.com
 Twitter: mdyer1
 facebook: mdyer




 
   

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can a blind person reinstall a mac without sighted assistance.

2009-08-13 Thread Annie Skov Nielsen

Hi all.

I have got a new macbook pro for a week ago. I do not know what has
happened to it, but I can not start it now. It worked fine, but
suddenly I could not shut it down, at last I shut it down the hard
way. Now I can not start it up again. I have tried to start up the
voiceover but I will not succeed in it. I have tried to incert the
reinstall cd, but it does not say anything, but I can hear that the cd
is running.

Is there anything I could try? Or do I need sighted assistance.

I hope you can help.

Best regards Annie.

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Can a blind person reinstall a mac without sighted assistance

2009-08-13 Thread Annie Skov Nielsen

Hi all.

I have got a new macbook pro for a week ago. I do not know what has
happened to it, but I can not start it now. It worked fine, but
suddenly I could not shut it down, at last I shut it down the hard
way. Now I can not start it up again. I have tried to start up the
voiceover but I will not succeed in it. I have tried to incert the
reinstall cd, but it does not say anything, but I can hear that the cd
is running.

Is there anything I could try? Or do I need sighted assistance.

I hope you can help.

Best regards Annie.


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Re: Regestering my apple care protection plan

2009-08-13 Thread Dan

Hello,
However, the tech tool is run from a bootable DVD and is not  
accessible as far as I know. it's made by a third party developer.
You should be able to do it over the phone. Just get your serial  
number from about this mac under the Apple menu, or in System  
Profiles. You will also need someone to read the AppleCare product  
number which is on the paperwork that came with the package. When you  
call Apple, make sure you get to AppleCare.
When I purchased my Macs, I always purchased the AppleCare protection  
at the same time and was automatically enrolled. So I hope I gave the  
right info.
When you call Apple, make sure you get to AppleCare.
On Aug 13, 2009, at 12:17 PM, Chris Blouch wrote:


 Hmm. At one time they used to give out an older version of TechTool.
 Guess you could just pop it in your drive and poke around.

 CB

 matthew T dyer wrote:
 Good afternoon everyone.

 I just received my applecare protection plan aloong with a cd.  First
 what is obn this cd?  Second as a blind person, how do I regester
 this.  I do not have sited people  to help me do this.  Is there a  
 way
 to do this over the phone or what do I do?  Thanks.

 Matthew


 matthew dyer
 ilovecountrymusic...@gmail.com
 Live journal:  mtdyer2009
 MSN: ilovecountrymusic...@gmail.com
 Twitter: mdyer1
 facebook: mdyer







 


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Re: Can a blind person reinstall a mac without sighted assistance

2009-08-13 Thread Dan

Hello,
You can certainly install the OS without sighted assistance.
Give this a try.
With the unit running, put in the CD and shut down the machine.
Boot the machine again while holding down the c key till you hear the  
chime. After quite a while, the DVD will stop spinning. You can now  
start VoiceOver. Use FN Command F5 or just Command F5. One of these  
methods will start VO.
Just follow the prompts and you will be able to reinstall the OS.
Of course, you could always call Apple for assistance.
HTH.
Dan
On Aug 13, 2009, at 12:31 PM, Annie Skov Nielsen wrote:


 Hi all.

 I have got a new macbook pro for a week ago. I do not know what has
 happened to it, but I can not start it now. It worked fine, but
 suddenly I could not shut it down, at last I shut it down the hard
 way. Now I can not start it up again. I have tried to start up the
 voiceover but I will not succeed in it. I have tried to incert the
 reinstall cd, but it does not say anything, but I can hear that the cd
 is running.

 Is there anything I could try? Or do I need sighted assistance.

 I hope you can help.

 Best regards Annie.


 


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Re: can a blind person reinstall a mac without sighted assistance.

2009-08-13 Thread erik burggraaf

Hi, when you put in the install dvd, wait til it stops spinning, then  
press command f5.  If you have a laptop like the macbook or macbook  
pro, you'll need to press fn command f5.

You will be on the language selection screen, and off you go.

Best,

erik burggraaf
A+ sertified technician and user support consultant.
Phone: 888-255-5194
Email: e...@erik-burggraaf.com

On 13-Aug-09, at 3:26 PM, Annie Skov Nielsen wrote:


 Hi all.

 I have got a new macbook pro for a week ago. I do not know what has
 happened to it, but I can not start it now. It worked fine, but
 suddenly I could not shut it down, at last I shut it down the hard
 way. Now I can not start it up again. I have tried to start up the
 voiceover but I will not succeed in it. I have tried to incert the
 reinstall cd, but it does not say anything, but I can hear that the cd
 is running.

 Is there anything I could try? Or do I need sighted assistance.

 I hope you can help.

 Best regards Annie.

 


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Re: Regestering my apple care protection plan

2009-08-13 Thread Esther

Hi Chris and Matthew,

I think the CD is a copy of the TechTool Deluxe diagnostic programs  
for troubleshooting your Mac.  I've never had to use this myself for  
hardware problems.  One you are registered fro AppleCare you can  
always download the latest copy of these programs from the web.

Matthew, you can do the registration yourself entirely on line, but  
you'll need to be able to get the registration code for your AppleCare  
protection from the bar code on the package. I've only ever purchased  
AppleCare from an Apple Store, so when they scan the product this code  
shows up in the PDF receipt that they email to me (one of the options  
they offer you at time of purchase.)  If you ordered this on the web  
from Apple this code may have been included in your order shipment  
email.  Also, if you purchase your Mac from an Apple Store and buy  
AppleCare at the time, they can set up your machine and handle this  
for you.  They'll even do a standard migration from your old computer  
(Mac or PC), although if a store is busy, and it is at the beginning  
of the school year with lots of new sales you may have to leave your  
computer there for a few days if you want them to provide this service  
(with the data migration -- not the new setup and AppleCare; that you  
can generally get back in a few hours, even when they are fairly busy).

If you can find the bar code, I can point you to the registration  
pages, and tell you how to locate your machine serial number.

Cheers,

Esther

Chris Blouch wrote:


 Hmm. At one time they used to give out an older version of TechTool.
 Guess you could just pop it in your drive and poke around.

 CB

 matthew T dyer wrote:
 Good afternoon everyone.

 I just received my applecare protection plan aloong with a cd.  First
 what is obn this cd?  Second as a blind person, how do I regester
 this.  I do not have sited people  to help me do this.  Is there a  
 way
 to do this over the phone or what do I do?  Thanks.

 Matthew


 matthew dyer
 ilovecountrymusic...@gmail.com
 Live journal:  mtdyer2009
 MSN: ilovecountrymusic...@gmail.com
 Twitter: mdyer1
 facebook: mdyer







 


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Re: Regestering my apple care protection plan

2009-08-13 Thread Daniel Crone

Just put the c d in, and use finder.  With it, you can read the  
documents that might shed some light on what it is.
On Aug 13, 2009, at 2:07 PM, matthew T dyer wrote:


 Good afternoon everyone.

 I just received my applecare protection plan aloong with a cd.  First
 what is obn this cd?  Second as a blind person, how do I regester
 this.  I do not have sited people  to help me do this.  Is there a way
 to do this over the phone or what do I do?  Thanks.

 Matthew


 matthew dyer
 ilovecountrymusic...@gmail.com
 Live journal:  mtdyer2009
 MSN: ilovecountrymusic...@gmail.com
 Twitter: mdyer1
 facebook: mdyer




 


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Re: can a blind person reinstall a mac without sighted assistance.

2009-08-13 Thread Daniel Crone

The voice over should start from the c d.
After putting the disk in, shut down, then power on, while holding the  
c key.
The c d should start.  Then run v o.
On Aug 13, 2009, at 2:26 PM, Annie Skov Nielsen wrote:


 Hi all.

 I have got a new macbook pro for a week ago. I do not know what has
 happened to it, but I can not start it now. It worked fine, but
 suddenly I could not shut it down, at last I shut it down the hard
 way. Now I can not start it up again. I have tried to start up the
 voiceover but I will not succeed in it. I have tried to incert the
 reinstall cd, but it does not say anything, but I can hear that the cd
 is running.

 Is there anything I could try? Or do I need sighted assistance.

 I hope you can help.

 Best regards Annie.

 


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Flash content, who do we contact?

2009-08-13 Thread Marie Howarth

OK, I am no expert on these matters so I am coming to the list to ask  
the questions. Who are we to contact about the lack of accessibility  
with flash content? Apple or Adobe? I really am getting tired of not  
being able to use flash content and it is actually slightly better on  
the other OS but no where near as good as it once was. I used to be  
able to use flash content around version eight I believe it was but  
sadly we all had to upgrade to the really bad version nine which  
caused me to lose any hope of using flash. in the latest version with  
Jaws, although nothing is labeled, it seems a little better. so  
please, who do we talk too? I really feel this would help us all and  
if anyone else wants to use flash, let's email the relevant people. :)


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Re: Flash content, who do we contact?

2009-08-13 Thread Daniel Crone

It is Adobe we should contact.
On Aug 13, 2009, at 3:11 PM, Marie Howarth wrote:


 OK, I am no expert on these matters so I am coming to the list to ask
 the questions. Who are we to contact about the lack of accessibility
 with flash content? Apple or Adobe? I really am getting tired of not
 being able to use flash content and it is actually slightly better on
 the other OS but no where near as good as it once was. I used to be
 able to use flash content around version eight I believe it was but
 sadly we all had to upgrade to the really bad version nine which
 caused me to lose any hope of using flash. in the latest version with
 Jaws, although nothing is labeled, it seems a little better. so
 please, who do we talk too? I really feel this would help us all and
 if anyone else wants to use flash, let's email the relevant people. :)


 


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Re: Flash content, who do we contact?

2009-08-13 Thread Marie Howarth

Thank you. i am now off to email them.

On Aug 13, 2009, at 9:14 PM, Daniel Crone wrote:


 It is Adobe we should contact.
 On Aug 13, 2009, at 3:11 PM, Marie Howarth wrote:


 OK, I am no expert on these matters so I am coming to the list to ask
 the questions. Who are we to contact about the lack of accessibility
 with flash content? Apple or Adobe? I really am getting tired of not
 being able to use flash content and it is actually slightly better on
 the other OS but no where near as good as it once was. I used to be
 able to use flash content around version eight I believe it was but
 sadly we all had to upgrade to the really bad version nine which
 caused me to lose any hope of using flash. in the latest version with
 Jaws, although nothing is labeled, it seems a little better. so
 please, who do we talk too? I really feel this would help us all and
 if anyone else wants to use flash, let's email the relevant  
 people. :)





 


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Re: Flash content, who do we contact?

2009-08-13 Thread Chris Blouch
Agreed. The Apple accessibility APIs are documented and have been around 
for some time. The ball is in Adobe's court to implement them in their 
plugin. There was a bug opened on this back in April 2008 but to vote 
you have to get past a captcha, so the issue was self defeating.

http://bugs.adobe.com/jira/browse/FP-38

A revealing bit is this thread from June 2008 on this mailing list with 
Andrew Kirkpatrick, senior product manager of accessibility at Adobe who 
actually posted directly to this list.

CB

Daniel Crone wrote:
 It is Adobe we should contact.
 On Aug 13, 2009, at 3:11 PM, Marie Howarth wrote:

   
 OK, I am no expert on these matters so I am coming to the list to ask
 the questions. Who are we to contact about the lack of accessibility
 with flash content? Apple or Adobe? I really am getting tired of not
 being able to use flash content and it is actually slightly better on
 the other OS but no where near as good as it once was. I used to be
 able to use flash content around version eight I believe it was but
 sadly we all had to upgrade to the really bad version nine which
 caused me to lose any hope of using flash. in the latest version with
 Jaws, although nothing is labeled, it seems a little better. so
 please, who do we talk too? I really feel this would help us all and
 if anyone else wants to use flash, let's email the relevant people. :)


 


 
   

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Re: Flash content, who do we contact?

2009-08-13 Thread Marie Howarth
I was just on their site to try and see how we contact them, seems  
that whoever we contact is offline, unless I am missing the point  
exactly.

On Aug 13, 2009, at 9:27 PM, Chris Blouch wrote:

 Agreed. The Apple accessibility APIs are documented and have been  
 around for some time. The ball is in Adobe's court to implement them  
 in their plugin. There was a bug opened on this back in April 2008  
 but to vote you have to get past a captcha, so the issue was self  
 defeating.

 http://bugs.adobe.com/jira/browse/FP-38

 A revealing bit is this thread from June 2008 on this mailing list  
 with Andrew Kirkpatrick, senior product manager of accessibility at  
 Adobe who actually posted directly to this list.

 CB

 Daniel Crone wrote:

 It is Adobe we should contact.
 On Aug 13, 2009, at 3:11 PM, Marie Howarth wrote:


 OK, I am no expert on these matters so I am coming to the list to  
 ask
 the questions. Who are we to contact about the lack of accessibility
 with flash content? Apple or Adobe? I really am getting tired of not
 being able to use flash content and it is actually slightly better  
 on
 the other OS but no where near as good as it once was. I used to be
 able to use flash content around version eight I believe it was but
 sadly we all had to upgrade to the really bad version nine which
 caused me to lose any hope of using flash. in the latest version  
 with
 Jaws, although nothing is labeled, it seems a little better. so
 please, who do we talk too? I really feel this would help us all and
 if anyone else wants to use flash, let's email the relevant  
 people. :)








 


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How to Register AppleCare and check your coverage status on the Web [was Re: Regestering my apple care protection plan]

2009-08-13 Thread Esther

Hello,

The AppleCare support page is at:

http://www.apple.com/support/applecare/overview/

You can use item chooser menu (VO-I) to look for Register then read  
down through the information and navigate to the links for Register a  
new agreement or Check registration status. VO-Space to activate  
the links and go to the registration page.

You'll need an Apple ID login to use these pages.  You probably  
created an Apple ID if you used the iTunes Store to purchase music.   
If you don't have an Apple ID, when you're prompted to sign in to the  
Apple Support page you can find a link to create an Apple ID.

In order to register your AppleCare, you need:
• The serial number of your Mac
• The serial number or agreement number of your AppleCare protection  
plan purchase

If you purchased AppleCare at the time you ordered your Mac from  
Apple, then the registration is automatic. Similarly, if you purchased  
AppleCare protection at the time you bought your new Mac at an Apple  
Store, then you can have the Store set up your new Mac and run all the  
latest system updates, and they may also be able to register AppleCare  
for you (if you give them your Apple ID, or information on how you  
want one created).

To find the serial number of your Mac:
1. Bring up About This Mac from the menu bar (VO-M to Apple Menu,  
then arrow down)
2. In the About This Mac window, VO-Left arrow to the operating  
system version (e.g. you'll hear Version 10.5.8)
3. Route your mouse cursor to your VoiceOver cursor with VO-Command-F5  
if you don't have your mouse cursor set to track your VoiceOver cursor.
4. Click twice with VO-Shift-Space by holding down the Control,  
Option, and Shift keys and tapping the space bar.
5. Move off and on this field with VO-Left Arrow and VO-Right Arrow to  
get the new serial number setting announced.
6. Use VO-Shift-C to copy the last phrase VoiceOver announced to the  
clipboard.  You can paste this into a TextEdit window with Command-C,  
and it should say Serial Number followed by a string of perhaps 12  
letters and numbers that is your serial number.

To find out the serial number or agreement number for your AppleCare  
Protection Plan purchase, you'll either need to find this in the  
purchase documents (via OCR or by having someone read this), the  
barcode on the outside of the package, or by checking email receipts  
for your purchase from an Apple Store or perhaps a shipping document  
sent to you by email from the Apple Online Store.  You can probably  
also contact AppleCare as Dan suggested.  I think the support number  
(for the U.S.) is 1-800-275-2273.

Once you have registered for AppleCare you can also download the  
latest version of TechTool Deluxe:

https://support.apple.com/techtooldeluxe/main?id=dl

(I haven't had to use the original disc, so I would just keep track of  
the download link, and if you run into a hardware problem that you  
can't solve at some future date, you can either try the disc that came  
with your AppleCare Plan, or download the latest version of TechTool  
Deluxe from the Apple Support site, if it has been some time.

HTH

Cheers,

Esther

On Aug 13, 2009, at 09:32, Dan wrote:


 Hello,
 However, the tech tool is run from a bootable DVD and is not
 accessible as far as I know. it's made by a third party developer.
 You should be able to do it over the phone. Just get your serial
 number from about this mac under the Apple menu, or in System
 Profiles. You will also need someone to read the AppleCare product
 number which is on the paperwork that came with the package. When you
 call Apple, make sure you get to AppleCare.
 When I purchased my Macs, I always purchased the AppleCare protection
 at the same time and was automatically enrolled. So I hope I gave the
 right info.
 When you call Apple, make sure you get to AppleCare.
 On Aug 13, 2009, at 12:17 PM, Chris Blouch wrote:


 Hmm. At one time they used to give out an older version of TechTool.
 Guess you could just pop it in your drive and poke around.

 CB

 matthew T dyer wrote:
 Good afternoon everyone.

 I just received my applecare protection plan aloong with a cd.   
 First
 what is obn this cd?  Second as a blind person, how do I regester
 this.  I do not have sited people  to help me do this.  Is there a
 way
 to do this over the phone or what do I do?  Thanks.

 Matthew


 matthew dyer
 ilovecountrymusic...@gmail.com
 Live journal:  mtdyer2009
 MSN: ilovecountrymusic...@gmail.com
 Twitter: mdyer1
 facebook: mdyer










 


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Re: can a blind person reinstall a mac without sighted assistance.

2009-08-13 Thread Annie Skov Nielsen

Hi again.

I can boot up at the dvd, but I can not get voiceover started. I am in
doubt about what I can do next. Are there something else I could try.

Best regards Annie.

2009/8/13, Daniel Crone quirky.wiz...@gmail.com:

 The voice over should start from the c d.
 After putting the disk in, shut down, then power on, while holding the
 c key.
 The c d should start.  Then run v o.
 On Aug 13, 2009, at 2:26 PM, Annie Skov Nielsen wrote:


 Hi all.

 I have got a new macbook pro for a week ago. I do not know what has
 happened to it, but I can not start it now. It worked fine, but
 suddenly I could not shut it down, at last I shut it down the hard
 way. Now I can not start it up again. I have tried to start up the
 voiceover but I will not succeed in it. I have tried to incert the
 reinstall cd, but it does not say anything, but I can hear that the cd
 is running.

 Is there anything I could try? Or do I need sighted assistance.

 I hope you can help.

 Best regards Annie.

 


 


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Re: Regestering my apple care protection plan

2009-08-13 Thread matthew T dyer

I boght it seperate as I could not aford it at the time I blought my  
mac.

Matthew

matthew dyer
ilovecountrymusic...@gmail.com
Live journal:  mtdyer2009
MSN: ilovecountrymusic...@gmail.com
Twitter: mdyer1
facebook: mdyer



On Aug 13, 2009, at 3:58 PM, Marie Howarth wrote:


 my apple care is automatic. when I bought my mac I bought apple care,
 got the cd but every time I've dealt with teem, it shows up i have
 apple care with them. maybe it's a country thing.

 On Aug 13, 2009, at 8:43 PM, Esther wrote:


 Hi Chris and Matthew,

 I think the CD is a copy of the TechTool Deluxe diagnostic programs
 for troubleshooting your Mac.  I've never had to use this myself for
 hardware problems.  One you are registered fro AppleCare you can
 always download the latest copy of these programs from the web.

 Matthew, you can do the registration yourself entirely on line, but
 you'll need to be able to get the registration code for your  
 AppleCare
 protection from the bar code on the package. I've only ever purchased
 AppleCare from an Apple Store, so when they scan the product this  
 code
 shows up in the PDF receipt that they email to me (one of the options
 they offer you at time of purchase.)  If you ordered this on the web
 from Apple this code may have been included in your order shipment
 email.  Also, if you purchase your Mac from an Apple Store and buy
 AppleCare at the time, they can set up your machine and handle this
 for you.  They'll even do a standard migration from your old computer
 (Mac or PC), although if a store is busy, and it is at the beginning
 of the school year with lots of new sales you may have to leave your
 computer there for a few days if you want them to provide this  
 service
 (with the data migration -- not the new setup and AppleCare; that you
 can generally get back in a few hours, even when they are fairly
 busy).

 If you can find the bar code, I can point you to the registration
 pages, and tell you how to locate your machine serial number.

 Cheers,

 Esther

 Chris Blouch wrote:


 Hmm. At one time they used to give out an older version of TechTool.
 Guess you could just pop it in your drive and poke around.

 CB

 matthew T dyer wrote:
 Good afternoon everyone.

 I just received my applecare protection plan aloong with a cd.
 First
 what is obn this cd?  Second as a blind person, how do I regester
 this.  I do not have sited people  to help me do this.  Is there a
 way
 to do this over the phone or what do I do?  Thanks.

 Matthew


 matthew dyer
 ilovecountrymusic...@gmail.com
 Live journal:  mtdyer2009
 MSN: ilovecountrymusic...@gmail.com
 Twitter: mdyer1
 facebook: mdyer













 


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very off topic, meadition / legal help?

2009-08-13 Thread Karen Lewellen

Hi Folks,
This is off topic, but I recall that someone on this list, one of the 
Chris' I believe, is or was doing some mediation or legal support work.
If this is still the case, do you mind writing me off list?  I may require 
your services.
Thanks,
Karen

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Listening to Podcasts in iTunes

2009-08-13 Thread Robert Carter

Hi,

I am finally getting around to listening to podcasts in iTunes on the  
Mac. Is there a way to fastforward and rewind through a podcast? I  
don't see any reference to such commands.

Thanks,

Robert Carter

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Re: Listening to Podcasts in iTunes

2009-08-13 Thread Scott Chesworth

Hi Robert,

Hold down command-option and hit either left or right arrows to skip
backward or forward respectively.  The same commands should work on
any audio content iTunes will open excluding radio streams.

hth
Scott

On 8/14/09, Robert Carter r-car...@suddenlink.net wrote:

 Hi,

 I am finally getting around to listening to podcasts in iTunes on the
 Mac. Is there a way to fastforward and rewind through a podcast? I
 don't see any reference to such commands.

 Thanks,

 Robert Carter

 


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Re: Listening to Podcasts in iTunes

2009-08-13 Thread Robert Carter

Hi,

Thanks. I will give command option plus the arrows a try.


Robert CarterOn Aug 13, 2009, at 6:55 PM, Scott Chesworth wrote:


 Hi Robert,

 Hold down command-option and hit either left or right arrows to skip
 backward or forward respectively.  The same commands should work on
 any audio content iTunes will open excluding radio streams.

 hth
 Scott

 On 8/14/09, Robert Carter r-car...@suddenlink.net wrote:

 Hi,

 I am finally getting around to listening to podcasts in iTunes on the
 Mac. Is there a way to fastforward and rewind through a podcast? I
 don't see any reference to such commands.

 Thanks,

 Robert Carter




 


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Re: Flash content, who do we contact?

2009-08-13 Thread Jessi and Goldina

I agree. I'm getting annoyed with the lack of flash. I once emailed  
apple and asked about the inaccessability of live journal voice posts,  
which use flash, and they told me to contact adobe.
On 13-Aug-09, at 1:11 PM, Marie Howarth wrote:


 OK, I am no expert on these matters so I am coming to the list to ask
 the questions. Who are we to contact about the lack of accessibility
 with flash content? Apple or Adobe? I really am getting tired of not
 being able to use flash content and it is actually slightly better on
 the other OS but no where near as good as it once was. I used to be
 able to use flash content around version eight I believe it was but
 sadly we all had to upgrade to the really bad version nine which
 caused me to lose any hope of using flash. in the latest version with
 Jaws, although nothing is labeled, it seems a little better. so
 please, who do we talk too? I really feel this would help us all and
 if anyone else wants to use flash, let's email the relevant people. :)


 


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Tip: My Mac Cheat Sheet and FInding Keeping Records of your Machine Configuration

2009-08-13 Thread Esther

Hello,

Some time ago I came across a reference to an Apple Document called My Mac 
Cheat Sheet.  The Apple Knowledge Base article contains a link to a PDF 
document where you can record specifications about your Mac, such as the serial 
number, amount of memory, hard drive space, along with information about your 
Internet Service Provider, email addresses, etc.  This is typically the sort of 
information you might need when you call up for support. 

You can download this from:

http://support.apple.com/kb/HT2471
(My Mac Cheat Sheet)

The document also has the telephone number for (U.S.) Apple Technical Support.  
I just select all (Command-A) when the document opens in Preview, copy the 
contents (Command-C), and then paste this into a TextEdit or Pages window so 
that I can insert any information I want to record on this page.

I'm appending instructions on how to find your serial number:

To find the serial number of your Mac:
1. Bring up About This Mac from the menu bar (VO-M to Apple Menu,  
then arrow down)
2. In the About This Mac window, VO-Left arrow to the operating  
system version (e.g. you'll hear Version 10.5.8)
3. Route your mouse cursor to your VoiceOver cursor with VO-Command-F5  
if you don't have your mouse cursor set to track your VoiceOver cursor.
4. Click twice with VO-Shift-Space by holding down the Control,  
Option, and Shift keys and tapping the space bar.
5. Move off and on this field with VO-Left Arrow and VO-Right Arrow to  
get the new serial number setting announced.
6. Use VO-Shift-C to copy the last phrase VoiceOver announced to the  
clipboard.  You can paste this into a TextEdit window with Command-C,  
and it should say Serial Number followed by a string of perhaps 12  
letters and numbers that is your serial number.

To find out your current processor speed and memory, VO-Right Arrow to the 
fields for Processor and Memory in the About This Mac window and use 
VO-Shift-C to copy this information. For more detailed information about your 
Mac's hardware, Software, and Network configuration, VO-Right Arrow and press 
(VO-Space) the More Info pop up button. This brings up the System Profiler 
window. Interact with and select an item from the contents table (e.g. 
Hardware, Network, Software, or specific items under each category), then tab 
or VO-J to the corresponding detailed information breakdown.  For example, 
interact and select Hardware, then tab or VO-J to the Hardware Overview which 
lists your Model Name, Processor and Memory details, Bus speed, Serial number, 
and other details.  Copy and paste works here (it doesn't on the About This 
Mac entries, which is why VO-Shift-C is recommended there).

Remember to close the System Profiler or About This Mac window with 
Command-W when you are done.

Cheers,

Esther

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Re: Help with Transmit, please.

2009-08-13 Thread Slau

I've experienced the same issue. Here's what you should do:
When your navigating your stuff and you get to a folder that contains a 
subfolder or item you want to choose, rather than just using the arrow keys, 
press VO-space bar and then use the VO plus arrow keys to navigate. It works 
every time for me.

HTH

- Original Message - 
From: Brett Campbell blindinnova...@gmail.com
To: macvisionaries@googlegroups.com
Sent: Wednesday, August 12, 2009 1:09 PM
Subject: Help with Transmit, please.



 When in Transmit, I see my stuff and their stuff.  I'm not seeing how
 I get to sub folders.  For example on my end I see documents, but
 can't select the folder where I want the download to go.  On their
 end, I see a folder called assignments, but can't open it to select
 the specific assignment to download.  I'm new to Transmit and FTP, so
 any suggestions will be appreciated.

 Brett

  


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Tip: My Mac Cheat Sheet and FInding Keeping Records of your Machine Configuration

2009-08-13 Thread Esther


Hello,

Some time ago I came across a reference to an Apple Document called My Mac 
Cheat Sheet.  The Apple Knowledge Base article contains a link to a PDF 
document where you can record specifications about your Mac, such as the serial 
number, amount of memory, hard drive space, along with information about your 
Internet Service Provider, email addresses, etc.  This is typically the sort of 
information you might need when you call up for support. 

You can download this from:

http://support.apple.com/kb/HT2471
(My Mac Cheat Sheet)

The document also has the telephone number for (U.S.) Apple Technical Support.  
I just select all (Command-A) when the document opens in Preview, copy the 
contents (Command-C), and then paste this into a TextEdit or Pages window so 
that I can insert any information I want to record on this page.

I'm appending instructions on how to find your serial number:

To find the serial number of your Mac:
1. Bring up About This Mac from the menu bar (VO-M to Apple Menu,  
then arrow down)
2. In the About This Mac window, VO-Left arrow to the operating  
system version (e.g. you'll hear Version 10.5.8)
3. Route your mouse cursor to your VoiceOver cursor with VO-Command-F5  
if you don't have your mouse cursor set to track your VoiceOver cursor.
4. Click twice with VO-Shift-Space by holding down the Control,  
Option, and Shift keys and tapping the space bar.
5. Move off and on this field with VO-Left Arrow and VO-Right Arrow to  
get the new serial number setting announced.
6. Use VO-Shift-C to copy the last phrase VoiceOver announced to the  
clipboard.  You can paste this into a TextEdit window with Command-C,  
and it should say Serial Number followed by a string of perhaps 12  
letters and numbers that is your serial number.

To find out your current processor speed and memory, VO-Right Arrow to the 
fields for Processor and Memory in the About This Mac window and use 
VO-Shift-C to copy this information. For more detailed information about your 
Mac's hardware, Software, and Network configuration, VO-Right Arrow and press 
(VO-Space) the More Info pop up button. This brings up the System Profiler 
window. Interact with and select an item from the contents table (e.g. 
Hardware, Network, Software, or specific items under each category), then tab 
or VO-J to the corresponding detailed information breakdown.  For example, 
interact and select Hardware, then tab or VO-J to the Hardware Overview which 
lists your Model Name, Processor and Memory details, Bus speed, Serial number, 
and other details.  Copy and paste works here (it doesn't on the About This 
Mac entries, which is why VO-Shift-C is recommended there).

Remember to close the System Profiler or About This Mac window with 
Command-W when you are done.

Cheers,

Esther



No virus found in this incoming message.
Checked by AVG - www.avg.com 
Version: 8.5.392 / Virus Database: 270.13.54/2300 - Release Date: 08/13/09 
18:16:00


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Updating Mac 10.5 (password)

2009-08-13 Thread Dr.Khalid
Hi All!

I'm trying to update my friend MacBook Pro from v 105.5 to 10.5.8. I 
pressed VO-M, then I chose the software update. It says there are 9 
updates. I tried several times to install the updates, or some of the 
updates, but each time the updater ask me for a username and password. I 
asked my friend, and he told me he doesn't have any password in his 
machine. I wonder, what I should do? How can I pass this password thing? I 
should note though that when I press OK and leave the password field empty, 
the updater doesn't accept this, and will say either the username or 
password is wrong.

TIA
Khalid 

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Re: Flash content, who do we contact?

2009-08-13 Thread Mike Arrigo

Apple has provided the interface to make it accessible, but,  
nfortunately, Adobe has stated that they do not think it's worth the  
resources to make flash accessible on the mac, hopefully that will  
change as more and more people are getting macs
On Aug 13, 2009, at 8:21 PM, Jessi and Goldina wrote:


 I agree. I'm getting annoyed with the lack of flash. I once emailed
 apple and asked about the inaccessability of live journal voice posts,
 which use flash, and they told me to contact adobe.
 On 13-Aug-09, at 1:11 PM, Marie Howarth wrote:


 OK, I am no expert on these matters so I am coming to the list to ask
 the questions. Who are we to contact about the lack of accessibility
 with flash content? Apple or Adobe? I really am getting tired of not
 being able to use flash content and it is actually slightly better on
 the other OS but no where near as good as it once was. I used to be
 able to use flash content around version eight I believe it was but
 sadly we all had to upgrade to the really bad version nine which
 caused me to lose any hope of using flash. in the latest version with
 Jaws, although nothing is labeled, it seems a little better. so
 please, who do we talk too? I really feel this would help us all and
 if anyone else wants to use flash, let's email the relevant  
 people. :)





 


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Re: Updating Mac 10.5 (password)

2009-08-13 Thread Dr.Khalid
Hello!

I tried to enter a username and password, but this didn't work. I still get 
the message that says either wrong username or password.

Can the username have a spacebar? I.e a person first + last name?

Best
Khalid
  - Original Message - 
  From: Maxwell Ivey Jr.
  To: macvisionaries@googlegroups.com
  Sent: Thursday, August 13, 2009 9:16 PM
  Subject: Re: Updating Mac 10.5 (password)


  Hello;  If you have never entered a password, then you get to pick one 
now.  Just enter the name and password you want and they wil become your 
user anme and password from now on.  Hope that helps, Max

  On Aug 13, 2009, at 10:52 PM, Dr.Khalid wrote:


Hi All!

I'm trying to update my friend MacBook Pro from v 105.5 to 10.5.8. I 
pressed VO-M, then I chose the software update. It says there are 9 
updates. I tried several times to install the updates, or some of the 
updates, but each time the updater ask me for a username and password. I 
asked my friend, and he told me he doesn't have any password in his 
machine. I wonder, what I should do? How can I pass this password thing? I 
should note though that when I press OK and leave the password field empty, 
the updater doesn't accept this, and will say either the username or 
password is wrong.

TIA
Khalid


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Re: Updating Mac 10.5 (password)

2009-08-13 Thread Dr.Khalid
Hi!

How can I check the account pain and change the password from there ? BTW, 
I'm still new to the world of Mac and VoiceOver -- however, I'm enjoying 
this new world so much ..

Best
Khalid
  - Original Message - 
  From: Jonathan C. Cohn
  To: macvisionaries@googlegroups.com
  Sent: Thursday, August 13, 2009 9:05 PM
  Subject: Re: Updating Mac 10.5 (password)


  Ah, the problem of the automatic login.  You could boot with the Leopard 
disk and reset his password, but that will probably lock him out of all his 
keychains.  Check the accounts pane, and see if you can change his password 
there.


  Also, it is well advised for  security reasons, to not use the 
Administrator login created at system startup for day to day activities. It 
adds a additional layer of security if any trojan horse  or other malware 
needs to skip to a administrative login in order to get full access to the 
machine's root / full access.


  Jonathan
  On Aug 13, 2009, at 11:52 PM, Dr.Khalid wrote:


Hi All!

I'm trying to update my friend MacBook Pro from v 105.5 to 10.5.8. I 
pressed VO-M, then I chose the software update. It says there are 9 
updates. I tried several times to install the updates, or some of the 
updates, but each time the updater ask me for a username and password. I 
asked my friend, and he told me he doesn't have any password in his 
machine. I wonder, what I should do? How can I pass this password thing? I 
should note though that when I press OK and leave the password field empty, 
the updater doesn't accept this, and will say either the username or 
password is wrong.

TIA
Khalid







  

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Re: Updating Mac 10.5 (password)

2009-08-13 Thread Dan Eickmeier
Yes, I believe it can have a space in it.
On Aug 14, 2009, at 12:40 AM, Dr.Khalid wrote:

 Hello!

 I tried to enter a username and password, but this didn't work. I  
 still get the message that says either wrong username or password.

 Can the username have a spacebar? I.e a person first + last name?

 Best
 Khalid
 - Original Message -
 From: Maxwell Ivey Jr.
 To: macvisionaries@googlegroups.com
 Sent: Thursday, August 13, 2009 9:16 PM
 Subject: Re: Updating Mac 10.5 (password)

 Hello;  If you have never entered a password, then you get to pick  
 one now.  Just enter the name and password you want and they wil  
 become your user anme and password from now on.  Hope that helps, Max
 On Aug 13, 2009, at 10:52 PM, Dr.Khalid wrote:

 Hi All!

 I'm trying to update my friend MacBook Pro from v 105.5 to 10.5.8.  
 I pressed VO-M, then I chose the software update. It says there are  
 9 updates. I tried several times to install the updates, or some of  
 the updates, but each time the updater ask me for a username and  
 password. I asked my friend, and he told me he doesn't have any  
 password in his machine. I wonder, what I should do? How can I pass  
 this password thing? I should note though that when I press OK and  
 leave the password field empty, the updater doesn't accept this,  
 and will say either the username or password is wrong.

 TIA
 Khalid



 


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Re: Updating Mac 10.5 (password)

2009-08-13 Thread Maxwell Ivey Jr.
Now, I'm sorry to say i don't know.  I didn't put any spaces in mine.   
After reading some of the other post, it sounds like it may already  
have a password.  Wish I could be of more help.  Good luck, Max
On Aug 13, 2009, at 11:40 PM, Dr.Khalid wrote:

 Hello!

 I tried to enter a username and password, but this didn't work. I  
 still get the message that says either wrong username or password.

 Can the username have a spacebar? I.e a person first + last name?

 Best
 Khalid
 - Original Message -
 From: Maxwell Ivey Jr.
 To: macvisionaries@googlegroups.com
 Sent: Thursday, August 13, 2009 9:16 PM
 Subject: Re: Updating Mac 10.5 (password)

 Hello;  If you have never entered a password, then you get to pick  
 one now.  Just enter the name and password you want and they wil  
 become your user anme and password from now on.  Hope that helps, Max
 On Aug 13, 2009, at 10:52 PM, Dr.Khalid wrote:

 Hi All!

 I'm trying to update my friend MacBook Pro from v 105.5 to 10.5.8.  
 I pressed VO-M, then I chose the software update. It says there are  
 9 updates. I tried several times to install the updates, or some of  
 the updates, but each time the updater ask me for a username and  
 password. I asked my friend, and he told me he doesn't have any  
 password in his machine. I wonder, what I should do? How can I pass  
 this password thing? I should note though that when I press OK and  
 leave the password field empty, the updater doesn't accept this,  
 and will say either the username or password is wrong.

 TIA
 Khalid



 


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Re: Updating Mac 10.5 (password)

2009-08-13 Thread Esther
Hello,

I assume that Jonathan is suggesting you go into System Preferences.

1. VO-Shift M to navigate to the Apple Menu bar, where VO means hold down the 
Control and Option keys together with any other keys listed as part of the 
instructions).  
2. Press s y quickly or Arrow down to get to the System Preferences menu 
option and press enter.  
3. In the System Preferences window press tab or use VO-Right Arrow to navigate 
to the Accounts button (about 20 presses)
4. VO-Space to select Accounts
5. In the Accounts Menu, VO-Right Arrow from the toolbar to the Groups and 
Login Options list and interact (VO-Shift-Down Arrow).
6. The first item should be your friend's account, and you'll hear his login 
name followed by a description of his account access level, such as Admin, 
Standard, or Sharing Only. What gets announced as his account access?

If your friend does not have Admin status, you cannot run the system update 
from his account.  Is there some other account listed in the login options list 
that says Admin? As Jonathan says, you should be able to use the install DVD 
to set up an Admin account and password if one is not present, but the problem 
is that if there were any other system actions that have been performed that 
required login and password, you will lose the record of these permissions that 
have been kept in the system's keychain permission records.  If your friend 
does have Admin status, you can try to stop interacting (VO-Shift-Up arrow), 
and tab over to the Change Password button and press it (VO-Space).  Problem 
is, you'll have to type in an old password (twice, to verify your typing) and 
then a new password.  If there really was no old password, you can leave the 
old password field empty and just press enter each time, then type in your new 
password.  But if you couldn't just type in a new password the way that Max 
suggested, the chances are that there was a password set up, but your friend 
either didn't know it or has forgotten it, because he has set up his machine to 
allow him to automatically log in. Remember when you type user name and 
password that these entries may be case sensitive.

I'm not sure how to proceed if this is the case and you can't set a password.  
You should be able to insert the original install DVD and restart holding down 
the C key.  After you turn on VoiceOver with either Command-F5 or 
Fn-Command-F5 and get past the keyboard and language screens you should be able 
to go to the menu bar with VO-M and right arrow over to Utilities, then choose 
an option to Reset Password.  I'm not able to check this here, so maybe 
Jonathan or someone else can assist.  However, if you do reset the password you 
can use that password to run the updates.  

HTH

Cheers,

Esther 

Dr.Khalid wrote:
 
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