Re: connecting victor Stream to a Mac
This is supposed to be why devices have generic USB descriptions - you might not be able to use all of the really cool features but the basics are in place. If you attach a Stream to a virgin Windows machine and decline all of the drivers it tries to install, you will still see it in Windows Explorer as something resembling a hard disk. I'll guess that GW got this right and that HW only got it partially working on Windows. Anyone try it with a GNU/Linux distro? On Aug 12, 2009, at 10:13 AM, Brandon Misch wrote: weird thing is that the competitor from gwmicro. the booksense can now connect to the mac. -- From: Chris Hofstader c...@hofstader.com Sent: Wednesday, August 12, 2009 6:39 AM To: macvisionaries@googlegroups.com Subject: Re: connecting victor Stream to a Mac As the Stream has exports a generic external mass storage device profile, why can't OSX just recognize it as an external hard disk and let one copy files to and from it using Finder? On Aug 11, 2009, at 6:03 PM, Woody Anna Dresner wrote: Hi Chris, Were you able to find out anything from your Humanware connection about why the Stream has trouble connecting to Windows on a Mac running Fusion? Thanks a lot, Anna On Jul 29, 2009, at 10:54 PM, Chris Polk wrote: so let me ask you this: when you connect the stream, do you hear the hardware inserted sound? reason i'm asking, i didn't have trouble doing this. the first time it didn't work at all. second time it worked fine. third time was same as first time. I am guessing the stream uses a different mass storage driver. I am going to ask someone from hw that i know about this tomorrow. On Jul 29, 2009, at 7:49 PM, Woody Anna Dresner wrote: Hi Chris, I appreciate your trying to help me connect my STream to virtual Windows XP. In case it makes any difference, I can connect the Stream just fine on the Mac side, so that means there's probably nothing wrong with my stream, my cable, or the USB port. Best, Anna --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Universal design
Hello Chris the Other, I agree with your thoughts on universal design. Six or seven years ago we found that a lot of rehab counselors were downloading daily content from audible.com and listening on a PAC Mate as they went from client to client in their cars. this, I suppose, was a bit of accidental universal design. Apple seems to have really figured it out in the iPod Shuffle where the product can be used by almost everyone straight out of the box and no features are inaccessible to any portion of a large universe of potential users. I hope that Apple's leadership on this front will drag along other mainstream players and that we'll start to see the blinkosphere expand along with the universe. cdh On Aug 12, 2009, at 11:40 AM, Chris Blouch wrote: With most mainstream popular products there is huge value in not only the thing itself but in the universe that surrounds it. The iPod being a case in point. There are jillions of add ons and public shared community knowledge which extending the value and uses far beyond what maker originally envisioned. This is the mainstream or universal access argument. If you can simply make an existing thing accessible you get the universe that goes with it for free. The VictorReader Stream may be a fine product, but being a niche product it will never have the vast array of cases, docking stations, FM tuners, chargers etc. Adding a screen reader to a PC is another big example which connected another audience to a large existing universe of tools. One of my favorite authors was Isaac Asimov who wrote a lot about robots, including some basic tenants about behavior and form. He postulated that they would have to be human form to work with the universe of existing devices and objects that were designed for our use. To make a robot that could only interface with special robot tools was doomed to failure in the long run. I think this idea can have application in accessible technology. Creating helper devices (tools) that work for all folks, not just blind, deaf, low cognition, ambulatory or whatever will bring the greatest long term success. Of course everybody's favorite example of universal design is curb cuts which not only make places wheelchair accessible but are also great for baby strollers and shopping carts. I even know one guy who uses Voiceover on his laptop read off long reports while he is driving to work. Why not? Universal design goes both ways and I'm sure he wouldn't have sprung for Jaws just to do that. CB Chris Hofstader wrote: No! If we expect mainstream companies, like Apple for instance, to follow the philosophy of universal design, then we need to make sure they know how they can improve for our segment of the universe. With Apple, we compared VO to JAWS; iPod to Zen Stone and Victor Stream and iPhone to Mobile Speak on the AT side and the LG with its built in accessibility. As there is a universe of products, we need to measure them against each other. Navigon, in my opinion, has a number of things it does much better than the AT solutions (will show up in a blog entry soon) but Mobile Speak does some other things better. For instance, if one wants to use an iPhone, Navigon is just about the only solution. It also costs a whole lot less and, in my opinion, is vastly more precise. All technology needs to be compared on a reasonably level set of criteria applied to all solutions, mainstream or blind guy ghetto. cdh On Aug 12, 2009, at 7:19 AM, patrickneazer wrote: Hello Krister and all: I would have just written I agree in this message though that would chew up unnecessary bandwidth and not really explain anything and no I am not taking a shop at the moderators with that statement because I actually agree with the policy. I am not usually a get it off my chester though ... I do believe that when critiques are made against mainstream products and the evaluative measure for the critique is how it measures up to a community specific product, that is like comparing apples to oranges. What it also does is defeat the purpose of mainstream developers wanting to make things accessible. Why go out and make things accessible when what seems to be wanted is a blind specific product that already exists for $70. I personally am tired of the argument that navigon is good for the $70. Navigon is a good app that actually is accessible. Now, I and others might have to access the information in a manner which is new or initially uncomfortable though that does not make the product inaccessible or poorly designed. What it does make the product is open to individual evaluation.In short, it is perfectly acceptable for a product to fit one persons needs, not fit a second persons needs, and still be both a good product which can always be improved. Opened
Re: some mail question from n00b who wants to be prolific
My process when reading a lot of e-mail. is to turn cursor tracking off, and then have the Keyboard focus on the table of messages and the VO cursor will drop to the headers of the message each time you delete. If you then use Keyboard navigator 8 it will read the message. If you want to save for later then you can use the arrow keypad to skip to the next message. Jon On Aug 13, 2009, at 12:16 AM, Yuma Decaux wrote: Hi, thanks a lot for that piece. I've tried the vo j and it sure fastens things up. Love the mac more everyday :) --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Universal design
It would also be nice, albeit unmeasurable, that Apple would be rewarded for implementing universal design. I could then point to it as an example of what happens when a company does things right. I have lots of examples of when companies do things wrong (Target, PriceLine, Ramada and recently CVS). I'd like more carrot and less stick when I do presentations to developers or at conferences. CB Chris Hofstader wrote: Hello Chris the Other, I agree with your thoughts on universal design. Six or seven years ago we found that a lot of rehab counselors were downloading daily content from audible.com and listening on a PAC Mate as they went from client to client in their cars. this, I suppose, was a bit of accidental universal design. Apple seems to have really figured it out in the iPod Shuffle where the product can be used by almost everyone straight out of the box and no features are inaccessible to any portion of a large universe of potential users. I hope that Apple's leadership on this front will drag along other mainstream players and that we'll start to see the blinkosphere expand along with the universe. cdh On Aug 12, 2009, at 11:40 AM, Chris Blouch wrote: With most mainstream popular products there is huge value in not only the thing itself but in the universe that surrounds it. The iPod being a case in point. There are jillions of add ons and public shared community knowledge which extending the value and uses far beyond what maker originally envisioned. This is the mainstream or universal access argument. If you can simply make an existing thing accessible you get the universe that goes with it for free. The VictorReader Stream may be a fine product, but being a niche product it will never have the vast array of cases, docking stations, FM tuners, chargers etc. Adding a screen reader to a PC is another big example which connected another audience to a large existing universe of tools. One of my favorite authors was Isaac Asimov who wrote a lot about robots, including some basic tenants about behavior and form. He postulated that they would have to be human form to work with the universe of existing devices and objects that were designed for our use. To make a robot that could only interface with special robot tools was doomed to failure in the long run. I think this idea can have application in accessible technology. Creating helper devices (tools) that work for all folks, not just blind, deaf, low cognition, ambulatory or whatever will bring the greatest long term success. Of course everybody's favorite example of universal design is curb cuts which not only make places wheelchair accessible but are also great for baby strollers and shopping carts. I even know one guy who uses Voiceover on his laptop read off long reports while he is driving to work. Why not? Universal design goes both ways and I'm sure he wouldn't have sprung for Jaws just to do that. CB Chris Hofstader wrote: No! If we expect mainstream companies, like Apple for instance, to follow the philosophy of universal design, then we need to make sure they know how they can improve for our segment of the universe. With Apple, we compared VO to JAWS; iPod to Zen Stone and Victor Stream and iPhone to Mobile Speak on the AT side and the LG with its built in accessibility. As there is a universe of products, we need to measure them against each other. Navigon, in my opinion, has a number of things it does much better than the AT solutions (will show up in a blog entry soon) but Mobile Speak does some other things better. For instance, if one wants to use an iPhone, Navigon is just about the only solution. It also costs a whole lot less and, in my opinion, is vastly more precise. All technology needs to be compared on a reasonably level set of criteria applied to all solutions, mainstream or blind guy ghetto. cdh On Aug 12, 2009, at 7:19 AM, patrickneazer wrote: Hello Krister and all: I would have just written I agree in this message though that would chew up unnecessary bandwidth and not really explain anything and no I am not taking a shop at the moderators with that statement because I actually agree with the policy. I am not usually a get it off my chester though ... I do believe that when critiques are made against mainstream products and the evaluative measure for the critique is how it measures up to a community specific product, that is like comparing apples to oranges. What it also does is defeat the purpose of mainstream developers wanting to make things accessible. Why go out and make things accessible when what seems to be wanted is a blind specific product that already exists for $70. I personally am tired of the argument that navigon is good for the $70. Navigon is a good app that actually is accessible. Now, I and others might have to access the information in
Re: google mail synching
There are two protocols for getting mail into the mail app. One will synchronize and the other will not. To use GMail with mail in a syncing format look at the below tidbits article. The tidbits-talk discussion list also had a debate about some of the settings. that were discussed in that article. Essentially you need to use IMAP. If you have questions after reading the article you may call me and I can assist you with getting this to work. I am currently experimenting with getting Google to get the e- mail from my ISP box and allow me to send via google with that address since Cox really has some implementation problems with their e-mail service. Jonathan Cohn Skype joncohnfairfax Achieving Email Bliss with IMAP, Gmail, and Apple Mail http://db.tidbits.com/article/10253 On Aug 13, 2009, at 12:19 AM, Yuma Antoine Decaux wrote: Hi everyone, Sorry for perhaps digging up archive questions, i'm trying to follow all thethreads and learn on them but sometimes i do loose the thread, pun intended. I have a question about synching the mail app with google so that when i delete messages from mail it also does so in the gmail web account. Is that possible? Hmmm...I might actually know already...hang me :) --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: connecting victor Stream to a Mac
Hi My stream shows it self like a external drive in windows, mac os x and ubuntu just fine. Haven't tried windows with fusion under os x. I have firmware 3.0 of the stream. I can copy files to and from the stream just fine on all thre os-versions. The only thing I can see is that it take a very long time to copy files on the mac but maybe it's normal, often use cardreader on my old pc to copy files. Regards Tony 2009/8/13, Chris Hofstader c...@hofstader.com: This is supposed to be why devices have generic USB descriptions - you might not be able to use all of the really cool features but the basics are in place. If you attach a Stream to a virgin Windows machine and decline all of the drivers it tries to install, you will still see it in Windows Explorer as something resembling a hard disk. I'll guess that GW got this right and that HW only got it partially working on Windows. Anyone try it with a GNU/Linux distro? On Aug 12, 2009, at 10:13 AM, Brandon Misch wrote: weird thing is that the competitor from gwmicro. the booksense can now connect to the mac. -- From: Chris Hofstader c...@hofstader.com Sent: Wednesday, August 12, 2009 6:39 AM To: macvisionaries@googlegroups.com Subject: Re: connecting victor Stream to a Mac As the Stream has exports a generic external mass storage device profile, why can't OSX just recognize it as an external hard disk and let one copy files to and from it using Finder? On Aug 11, 2009, at 6:03 PM, Woody Anna Dresner wrote: Hi Chris, Were you able to find out anything from your Humanware connection about why the Stream has trouble connecting to Windows on a Mac running Fusion? Thanks a lot, Anna On Jul 29, 2009, at 10:54 PM, Chris Polk wrote: so let me ask you this: when you connect the stream, do you hear the hardware inserted sound? reason i'm asking, i didn't have trouble doing this. the first time it didn't work at all. second time it worked fine. third time was same as first time. I am guessing the stream uses a different mass storage driver. I am going to ask someone from hw that i know about this tomorrow. On Jul 29, 2009, at 7:49 PM, Woody Anna Dresner wrote: Hi Chris, I appreciate your trying to help me connect my STream to virtual Windows XP. In case it makes any difference, I can connect the Stream just fine on the Mac side, so that means there's probably nothing wrong with my stream, my cable, or the USB port. Best, Anna --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Universal design
One reward Apple can measure for taking on universal design principles will be reflected in the portion of the population of Macintosh users who had, not too long ago, been shut out from the Apple product line. In an annual report that I read in detail every February when it comes out, Apple/VO had a non-zero percentage of the blind user break out (there were some but a virtually immeasurable small number) back in the 2007 numbers (remember, this particular survey actually measures market share in the year before its publication so this number represents a snapshot at some point in 2006). This year, the same report showed a 2-3% market-share among blind users choosing the Apple brand. As 2009 has been such a watershed year for Apple accessibility, each newly accessible product will likely have a forward pull effect on the others and I will bet that Apple sees even greater growth in the coming year. In screen reading, Apple is really the first to include a professional level program (VO) with the OS. A lot of people with vision impairment may be using it but, as they don't get their AT through traditional channels it is highly likely that the Apple number is lower than reality as no one counts these singlets. An odd number in this year's numbers was that VoiceOver had a larger portion than both Seretek System Access and Dolphin HAL which, on a worldwide basis ranked in the too small to count figures. So, for Apple to move up to even 3% with what may be a notably large number of uncounted populations, they may be moving up more rapidly than anyone expects. It is relatively easy to get accurate numbers for JAWS and Window-Eyes but all of the others, including VO, are subject to a higher rate of error as the people who count such things don't know where to find them. Happy Hacking, cdh On Aug 13, 2009, at 10:01 AM, Chris Blouch wrote: It would also be nice, albeit unmeasurable, that Apple would be rewarded for implementing universal design. I could then point to it as an example of what happens when a company does things right. I have lots of examples of when companies do things wrong (Target, PriceLine, Ramada and recently CVS). I'd like more carrot and less stick when I do presentations to developers or at conferences. CB Chris Hofstader wrote: Hello Chris the Other, I agree with your thoughts on universal design. Six or seven years ago we found that a lot of rehab counselors were downloading daily content from audible.com and listening on a PAC Mate as they went from client to client in their cars. this, I suppose, was a bit of accidental universal design. Apple seems to have really figured it out in the iPod Shuffle where the product can be used by almost everyone straight out of the box and no features are inaccessible to any portion of a large universe of potential users. I hope that Apple's leadership on this front will drag along other mainstream players and that we'll start to see the blinkosphere expand along with the universe. cdh On Aug 12, 2009, at 11:40 AM, Chris Blouch wrote: With most mainstream popular products there is huge value in not only the thing itself but in the universe that surrounds it. The iPod being a case in point. There are jillions of add ons and public shared community knowledge which extending the value and uses far beyond what maker originally envisioned. This is the mainstream or universal access argument. If you can simply make an existing thing accessible you get the universe that goes with it for free. The VictorReader Stream may be a fine product, but being a niche product it will never have the vast array of cases, docking stations, FM tuners, chargers etc. Adding a screen reader to a PC is another big example which connected another audience to a large existing universe of tools. One of my favorite authors was Isaac Asimov who wrote a lot about robots, including some basic tenants about behavior and form. He postulated that they would have to be human form to work with the universe of existing devices and objects that were designed for our use. To make a robot that could only interface with special robot tools was doomed to failure in the long run. I think this idea can have application in accessible technology. Creating helper devices (tools) that work for all folks, not just blind, deaf, low cognition, ambulatory or whatever will bring the greatest long term success. Of course everybody's favorite example of universal design is curb cuts which not only make places wheelchair accessible but are also great for baby strollers and shopping carts. I even know one guy who uses Voiceover on his laptop read off long reports while he is driving to work. Why not? Universal design goes both ways and I'm sure he wouldn't have sprung for Jaws just to do that. CB Chris
Re: Universal design
Hello Chris and all: Yes, I am a fan of more carrots and less stick if possible. Sticks are easy to make though I do not know anyone who enjoys being hit by one no matter how worthy or just the cause (grin). The best way to accomplish what is desired is to reward apple for their innovation with both financial and public support. As a trainer there is nothing cooler than showing a parent a talking ipod, having them purchase one for their child, having the child take it to school and the child being queen or king for the day and possibly longer (grin). That is priceless and customer loyalty will be established forever (grin). And just think, people thought it just played music (grin). On Aug 13, 2009, at 10:01 AM, Chris Blouch wrote: It would also be nice, albeit unmeasurable, that Apple would be rewarded for implementing universal design. I could then point to it as an example of what happens when a company does things right. I have lots of examples of when companies do things wrong (Target, PriceLine, Ramada and recently CVS). I'd like more carrot and less stick when I do presentations to developers or at conferences. CB Chris Hofstader wrote: Hello Chris the Other, I agree with your thoughts on universal design. Six or seven years ago we found that a lot of rehab counselors were downloading daily content from audible.com and listening on a PAC Mate as they went from client to client in their cars. this, I suppose, was a bit of accidental universal design. Apple seems to have really figured it out in the iPod Shuffle where the product can be used by almost everyone straight out of the box and no features are inaccessible to any portion of a large universe of potential users. I hope that Apple's leadership on this front will drag along other mainstream players and that we'll start to see the blinkosphere expand along with the universe. cdh On Aug 12, 2009, at 11:40 AM, Chris Blouch wrote: With most mainstream popular products there is huge value in not only the thing itself but in the universe that surrounds it. The iPod being a case in point. There are jillions of add ons and public shared community knowledge which extending the value and uses far beyond what maker originally envisioned. This is the mainstream or universal access argument. If you can simply make an existing thing accessible you get the universe that goes with it for free. The VictorReader Stream may be a fine product, but being a niche product it will never have the vast array of cases, docking stations, FM tuners, chargers etc. Adding a screen reader to a PC is another big example which connected another audience to a large existing universe of tools. One of my favorite authors was Isaac Asimov who wrote a lot about robots, including some basic tenants about behavior and form. He postulated that they would have to be human form to work with the universe of existing devices and objects that were designed for our use. To make a robot that could only interface with special robot tools was doomed to failure in the long run. I think this idea can have application in accessible technology. Creating helper devices (tools) that work for all folks, not just blind, deaf, low cognition, ambulatory or whatever will bring the greatest long term success. Of course everybody's favorite example of universal design is curb cuts which not only make places wheelchair accessible but are also great for baby strollers and shopping carts. I even know one guy who uses Voiceover on his laptop read off long reports while he is driving to work. Why not? Universal design goes both ways and I'm sure he wouldn't have sprung for Jaws just to do that. CB Chris Hofstader wrote: No! If we expect mainstream companies, like Apple for instance, to follow the philosophy of universal design, then we need to make sure they know how they can improve for our segment of the universe. With Apple, we compared VO to JAWS; iPod to Zen Stone and Victor Stream and iPhone to Mobile Speak on the AT side and the LG with its built in accessibility. As there is a universe of products, we need to measure them against each other. Navigon, in my opinion, has a number of things it does much better than the AT solutions (will show up in a blog entry soon) but Mobile Speak does some other things better. For instance, if one wants to use an iPhone, Navigon is just about the only solution. It also costs a whole lot less and, in my opinion, is vastly more precise. All technology needs to be compared on a reasonably level set of criteria applied to all solutions, mainstream or blind guy ghetto. cdh On Aug 12, 2009, at 7:19 AM, patrickneazer wrote: Hello Krister and all: I would have just written I agree in this message though that would chew up unnecessary bandwidth and not
Re: Universal design
So this is survey based or is Apple somehow able to gather usage statistics. I'm assuming the former since the latter would have interesting legal issues about snooping around to identify users with disabilities. Glad to see a 3% market share. I guess I was leaning towards monetary kinds of rewards. We can certainly point to the $6M settlement in Target v. NFB (a big stick) but it would be nice to point out $X million in revenue due to Apple's universal designs (a nice carrot). So if we knew how many of the 9.715M macs sold in 2008 were VO users it would make a positive pressure point. CB Chris Hofstader wrote: One reward Apple can measure for taking on universal design principles will be reflected in the portion of the population of Macintosh users who had, not too long ago, been shut out from the Apple product line. In an annual report that I read in detail every February when it comes out, Apple/VO had a non-zero percentage of the blind user break out (there were some but a virtually immeasurable small number) back in the 2007 numbers (remember, this particular survey actually measures market share in the year before its publication so this number represents a snapshot at some point in 2006). This year, the same report showed a 2-3% market-share among blind users choosing the Apple brand. As 2009 has been such a watershed year for Apple accessibility, each newly accessible product will likely have a forward pull effect on the others and I will bet that Apple sees even greater growth in the coming year. In screen reading, Apple is really the first to include a professional level program (VO) with the OS. A lot of people with vision impairment may be using it but, as they don't get their AT through traditional channels it is highly likely that the Apple number is lower than reality as no one counts these singlets. An odd number in this year's numbers was that VoiceOver had a larger portion than both Seretek System Access and Dolphin HAL which, on a worldwide basis ranked in the too small to count figures. So, for Apple to move up to even 3% with what may be a notably large number of uncounted populations, they may be moving up more rapidly than anyone expects. It is relatively easy to get accurate numbers for JAWS and Window-Eyes but all of the others, including VO, are subject to a higher rate of error as the people who count such things don't know where to find them. Happy Hacking, cdh On Aug 13, 2009, at 10:01 AM, Chris Blouch wrote: It would also be nice, albeit unmeasurable, that Apple would be rewarded for implementing universal design. I could then point to it as an example of what happens when a company does things right. I have lots of examples of when companies do things wrong (Target, PriceLine, Ramada and recently CVS). I'd like more carrot and less stick when I do presentations to developers or at conferences. CB Chris Hofstader wrote: Hello Chris the Other, I agree with your thoughts on universal design. Six or seven years ago we found that a lot of rehab counselors were downloading daily content from audible.com and listening on a PAC Mate as they went from client to client in their cars. this, I suppose, was a bit of accidental universal design. Apple seems to have really figured it out in the iPod Shuffle where the product can be used by almost everyone straight out of the box and no features are inaccessible to any portion of a large universe of potential users. I hope that Apple's leadership on this front will drag along other mainstream players and that we'll start to see the blinkosphere expand along with the universe. cdh On Aug 12, 2009, at 11:40 AM, Chris Blouch wrote: With most mainstream popular products there is huge value in not only the thing itself but in the universe that surrounds it. The iPod being a case in point. There are jillions of add ons and public shared community knowledge which extending the value and uses far beyond what maker originally envisioned. This is the mainstream or universal access argument. If you can simply make an existing thing accessible you get the universe that goes with it for free. The VictorReader Stream may be a fine product, but being a niche product it will never have the vast array of cases, docking stations, FM tuners, chargers etc. Adding a screen reader to a PC is another big example which connected another audience to a large existing universe of tools. One of my favorite authors was Isaac Asimov who wrote a lot about robots, including some basic tenants about behavior and form. He postulated that they would have to be human form to work with the universe of existing devices and objects that were designed for our use. To make a robot that could only interface with special robot tools was doomed to failure in the long run. I think this idea can have application in
skype
Hi all, I got a e-mail from skype saying that there was a update to version 2.8. I ran skype and did a manual update. Skype told me that I was up to date with version 2.7??. What is up with this? Thanks for any info. louie louiem...@wavecable.com --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: skype
Hello Louie and all: I received the same email. I do not quite know why when you did the update you were told you were up to date with skype 2.7. 2.8.0.659 is running here. On Aug 13, 2009, at 1:04 PM, louie wrote: Hi all, I got a e-mail from skype saying that there was a update to version 2.8. I ran skype and did a manual update. Skype told me that I was up to date with version 2.7??. What is up with this? Thanks for any info. louie louiem...@wavecable.com Take good care and I wish you enough. Love Me --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: skype
any improvements accesswise? On 13 Aug 2009, at 18:20, patrickneazer wrote: Hello Louie and all: I received the same email. I do not quite know why when you did the update you were told you were up to date with skype 2.7. 2.8.0.659 is running here. On Aug 13, 2009, at 1:04 PM, louie wrote: Hi all, I got a e-mail from skype saying that there was a update to version 2.8. I ran skype and did a manual update. Skype told me that I was up to date with version 2.7??. What is up with this? Thanks for any info. louie louiem...@wavecable.com Take good care and I wish you enough. Love Me --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: skype
Hello Will: Yes. More of the buttons are labeled without the need to use vo + H. Phone information such as new voicemail and the phone number are spoken in the table. Good improvements ... I would get it today (smile) On Aug 13, 2009, at 1:27 PM, william lomas wrote: any improvements accesswise? On 13 Aug 2009, at 18:20, patrickneazer wrote: Hello Louie and all: I received the same email. I do not quite know why when you did the update you were told you were up to date with skype 2.7. 2.8.0.659 is running here. On Aug 13, 2009, at 1:04 PM, louie wrote: Hi all, I got a e-mail from skype saying that there was a update to version 2.8. I ran skype and did a manual update. Skype told me that I was up to date with version 2.7??. What is up with this? Thanks for any info. louie louiem...@wavecable.com Take good care and I wish you enough. Love Me Take good care and I wish you enough. Love Me --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Regestering my apple care protection plan
Good afternoon everyone. I just received my applecare protection plan aloong with a cd. First what is obn this cd? Second as a blind person, how do I regester this. I do not have sited people to help me do this. Is there a way to do this over the phone or what do I do? Thanks. Matthew matthew dyer ilovecountrymusic...@gmail.com Live journal: mtdyer2009 MSN: ilovecountrymusic...@gmail.com Twitter: mdyer1 facebook: mdyer --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Regestering my apple care protection plan
Hmm. At one time they used to give out an older version of TechTool. Guess you could just pop it in your drive and poke around. CB matthew T dyer wrote: Good afternoon everyone. I just received my applecare protection plan aloong with a cd. First what is obn this cd? Second as a blind person, how do I regester this. I do not have sited people to help me do this. Is there a way to do this over the phone or what do I do? Thanks. Matthew matthew dyer ilovecountrymusic...@gmail.com Live journal: mtdyer2009 MSN: ilovecountrymusic...@gmail.com Twitter: mdyer1 facebook: mdyer --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
can a blind person reinstall a mac without sighted assistance.
Hi all. I have got a new macbook pro for a week ago. I do not know what has happened to it, but I can not start it now. It worked fine, but suddenly I could not shut it down, at last I shut it down the hard way. Now I can not start it up again. I have tried to start up the voiceover but I will not succeed in it. I have tried to incert the reinstall cd, but it does not say anything, but I can hear that the cd is running. Is there anything I could try? Or do I need sighted assistance. I hope you can help. Best regards Annie. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Can a blind person reinstall a mac without sighted assistance
Hi all. I have got a new macbook pro for a week ago. I do not know what has happened to it, but I can not start it now. It worked fine, but suddenly I could not shut it down, at last I shut it down the hard way. Now I can not start it up again. I have tried to start up the voiceover but I will not succeed in it. I have tried to incert the reinstall cd, but it does not say anything, but I can hear that the cd is running. Is there anything I could try? Or do I need sighted assistance. I hope you can help. Best regards Annie. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Regestering my apple care protection plan
Hello, However, the tech tool is run from a bootable DVD and is not accessible as far as I know. it's made by a third party developer. You should be able to do it over the phone. Just get your serial number from about this mac under the Apple menu, or in System Profiles. You will also need someone to read the AppleCare product number which is on the paperwork that came with the package. When you call Apple, make sure you get to AppleCare. When I purchased my Macs, I always purchased the AppleCare protection at the same time and was automatically enrolled. So I hope I gave the right info. When you call Apple, make sure you get to AppleCare. On Aug 13, 2009, at 12:17 PM, Chris Blouch wrote: Hmm. At one time they used to give out an older version of TechTool. Guess you could just pop it in your drive and poke around. CB matthew T dyer wrote: Good afternoon everyone. I just received my applecare protection plan aloong with a cd. First what is obn this cd? Second as a blind person, how do I regester this. I do not have sited people to help me do this. Is there a way to do this over the phone or what do I do? Thanks. Matthew matthew dyer ilovecountrymusic...@gmail.com Live journal: mtdyer2009 MSN: ilovecountrymusic...@gmail.com Twitter: mdyer1 facebook: mdyer --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Can a blind person reinstall a mac without sighted assistance
Hello, You can certainly install the OS without sighted assistance. Give this a try. With the unit running, put in the CD and shut down the machine. Boot the machine again while holding down the c key till you hear the chime. After quite a while, the DVD will stop spinning. You can now start VoiceOver. Use FN Command F5 or just Command F5. One of these methods will start VO. Just follow the prompts and you will be able to reinstall the OS. Of course, you could always call Apple for assistance. HTH. Dan On Aug 13, 2009, at 12:31 PM, Annie Skov Nielsen wrote: Hi all. I have got a new macbook pro for a week ago. I do not know what has happened to it, but I can not start it now. It worked fine, but suddenly I could not shut it down, at last I shut it down the hard way. Now I can not start it up again. I have tried to start up the voiceover but I will not succeed in it. I have tried to incert the reinstall cd, but it does not say anything, but I can hear that the cd is running. Is there anything I could try? Or do I need sighted assistance. I hope you can help. Best regards Annie. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: can a blind person reinstall a mac without sighted assistance.
Hi, when you put in the install dvd, wait til it stops spinning, then press command f5. If you have a laptop like the macbook or macbook pro, you'll need to press fn command f5. You will be on the language selection screen, and off you go. Best, erik burggraaf A+ sertified technician and user support consultant. Phone: 888-255-5194 Email: e...@erik-burggraaf.com On 13-Aug-09, at 3:26 PM, Annie Skov Nielsen wrote: Hi all. I have got a new macbook pro for a week ago. I do not know what has happened to it, but I can not start it now. It worked fine, but suddenly I could not shut it down, at last I shut it down the hard way. Now I can not start it up again. I have tried to start up the voiceover but I will not succeed in it. I have tried to incert the reinstall cd, but it does not say anything, but I can hear that the cd is running. Is there anything I could try? Or do I need sighted assistance. I hope you can help. Best regards Annie. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Regestering my apple care protection plan
Hi Chris and Matthew, I think the CD is a copy of the TechTool Deluxe diagnostic programs for troubleshooting your Mac. I've never had to use this myself for hardware problems. One you are registered fro AppleCare you can always download the latest copy of these programs from the web. Matthew, you can do the registration yourself entirely on line, but you'll need to be able to get the registration code for your AppleCare protection from the bar code on the package. I've only ever purchased AppleCare from an Apple Store, so when they scan the product this code shows up in the PDF receipt that they email to me (one of the options they offer you at time of purchase.) If you ordered this on the web from Apple this code may have been included in your order shipment email. Also, if you purchase your Mac from an Apple Store and buy AppleCare at the time, they can set up your machine and handle this for you. They'll even do a standard migration from your old computer (Mac or PC), although if a store is busy, and it is at the beginning of the school year with lots of new sales you may have to leave your computer there for a few days if you want them to provide this service (with the data migration -- not the new setup and AppleCare; that you can generally get back in a few hours, even when they are fairly busy). If you can find the bar code, I can point you to the registration pages, and tell you how to locate your machine serial number. Cheers, Esther Chris Blouch wrote: Hmm. At one time they used to give out an older version of TechTool. Guess you could just pop it in your drive and poke around. CB matthew T dyer wrote: Good afternoon everyone. I just received my applecare protection plan aloong with a cd. First what is obn this cd? Second as a blind person, how do I regester this. I do not have sited people to help me do this. Is there a way to do this over the phone or what do I do? Thanks. Matthew matthew dyer ilovecountrymusic...@gmail.com Live journal: mtdyer2009 MSN: ilovecountrymusic...@gmail.com Twitter: mdyer1 facebook: mdyer --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Regestering my apple care protection plan
Just put the c d in, and use finder. With it, you can read the documents that might shed some light on what it is. On Aug 13, 2009, at 2:07 PM, matthew T dyer wrote: Good afternoon everyone. I just received my applecare protection plan aloong with a cd. First what is obn this cd? Second as a blind person, how do I regester this. I do not have sited people to help me do this. Is there a way to do this over the phone or what do I do? Thanks. Matthew matthew dyer ilovecountrymusic...@gmail.com Live journal: mtdyer2009 MSN: ilovecountrymusic...@gmail.com Twitter: mdyer1 facebook: mdyer --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: can a blind person reinstall a mac without sighted assistance.
The voice over should start from the c d. After putting the disk in, shut down, then power on, while holding the c key. The c d should start. Then run v o. On Aug 13, 2009, at 2:26 PM, Annie Skov Nielsen wrote: Hi all. I have got a new macbook pro for a week ago. I do not know what has happened to it, but I can not start it now. It worked fine, but suddenly I could not shut it down, at last I shut it down the hard way. Now I can not start it up again. I have tried to start up the voiceover but I will not succeed in it. I have tried to incert the reinstall cd, but it does not say anything, but I can hear that the cd is running. Is there anything I could try? Or do I need sighted assistance. I hope you can help. Best regards Annie. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Flash content, who do we contact?
OK, I am no expert on these matters so I am coming to the list to ask the questions. Who are we to contact about the lack of accessibility with flash content? Apple or Adobe? I really am getting tired of not being able to use flash content and it is actually slightly better on the other OS but no where near as good as it once was. I used to be able to use flash content around version eight I believe it was but sadly we all had to upgrade to the really bad version nine which caused me to lose any hope of using flash. in the latest version with Jaws, although nothing is labeled, it seems a little better. so please, who do we talk too? I really feel this would help us all and if anyone else wants to use flash, let's email the relevant people. :) --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Flash content, who do we contact?
It is Adobe we should contact. On Aug 13, 2009, at 3:11 PM, Marie Howarth wrote: OK, I am no expert on these matters so I am coming to the list to ask the questions. Who are we to contact about the lack of accessibility with flash content? Apple or Adobe? I really am getting tired of not being able to use flash content and it is actually slightly better on the other OS but no where near as good as it once was. I used to be able to use flash content around version eight I believe it was but sadly we all had to upgrade to the really bad version nine which caused me to lose any hope of using flash. in the latest version with Jaws, although nothing is labeled, it seems a little better. so please, who do we talk too? I really feel this would help us all and if anyone else wants to use flash, let's email the relevant people. :) --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Flash content, who do we contact?
Thank you. i am now off to email them. On Aug 13, 2009, at 9:14 PM, Daniel Crone wrote: It is Adobe we should contact. On Aug 13, 2009, at 3:11 PM, Marie Howarth wrote: OK, I am no expert on these matters so I am coming to the list to ask the questions. Who are we to contact about the lack of accessibility with flash content? Apple or Adobe? I really am getting tired of not being able to use flash content and it is actually slightly better on the other OS but no where near as good as it once was. I used to be able to use flash content around version eight I believe it was but sadly we all had to upgrade to the really bad version nine which caused me to lose any hope of using flash. in the latest version with Jaws, although nothing is labeled, it seems a little better. so please, who do we talk too? I really feel this would help us all and if anyone else wants to use flash, let's email the relevant people. :) --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Flash content, who do we contact?
Agreed. The Apple accessibility APIs are documented and have been around for some time. The ball is in Adobe's court to implement them in their plugin. There was a bug opened on this back in April 2008 but to vote you have to get past a captcha, so the issue was self defeating. http://bugs.adobe.com/jira/browse/FP-38 A revealing bit is this thread from June 2008 on this mailing list with Andrew Kirkpatrick, senior product manager of accessibility at Adobe who actually posted directly to this list. CB Daniel Crone wrote: It is Adobe we should contact. On Aug 13, 2009, at 3:11 PM, Marie Howarth wrote: OK, I am no expert on these matters so I am coming to the list to ask the questions. Who are we to contact about the lack of accessibility with flash content? Apple or Adobe? I really am getting tired of not being able to use flash content and it is actually slightly better on the other OS but no where near as good as it once was. I used to be able to use flash content around version eight I believe it was but sadly we all had to upgrade to the really bad version nine which caused me to lose any hope of using flash. in the latest version with Jaws, although nothing is labeled, it seems a little better. so please, who do we talk too? I really feel this would help us all and if anyone else wants to use flash, let's email the relevant people. :) --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Flash content, who do we contact?
I was just on their site to try and see how we contact them, seems that whoever we contact is offline, unless I am missing the point exactly. On Aug 13, 2009, at 9:27 PM, Chris Blouch wrote: Agreed. The Apple accessibility APIs are documented and have been around for some time. The ball is in Adobe's court to implement them in their plugin. There was a bug opened on this back in April 2008 but to vote you have to get past a captcha, so the issue was self defeating. http://bugs.adobe.com/jira/browse/FP-38 A revealing bit is this thread from June 2008 on this mailing list with Andrew Kirkpatrick, senior product manager of accessibility at Adobe who actually posted directly to this list. CB Daniel Crone wrote: It is Adobe we should contact. On Aug 13, 2009, at 3:11 PM, Marie Howarth wrote: OK, I am no expert on these matters so I am coming to the list to ask the questions. Who are we to contact about the lack of accessibility with flash content? Apple or Adobe? I really am getting tired of not being able to use flash content and it is actually slightly better on the other OS but no where near as good as it once was. I used to be able to use flash content around version eight I believe it was but sadly we all had to upgrade to the really bad version nine which caused me to lose any hope of using flash. in the latest version with Jaws, although nothing is labeled, it seems a little better. so please, who do we talk too? I really feel this would help us all and if anyone else wants to use flash, let's email the relevant people. :) --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
How to Register AppleCare and check your coverage status on the Web [was Re: Regestering my apple care protection plan]
Hello, The AppleCare support page is at: http://www.apple.com/support/applecare/overview/ You can use item chooser menu (VO-I) to look for Register then read down through the information and navigate to the links for Register a new agreement or Check registration status. VO-Space to activate the links and go to the registration page. You'll need an Apple ID login to use these pages. You probably created an Apple ID if you used the iTunes Store to purchase music. If you don't have an Apple ID, when you're prompted to sign in to the Apple Support page you can find a link to create an Apple ID. In order to register your AppleCare, you need: • The serial number of your Mac • The serial number or agreement number of your AppleCare protection plan purchase If you purchased AppleCare at the time you ordered your Mac from Apple, then the registration is automatic. Similarly, if you purchased AppleCare protection at the time you bought your new Mac at an Apple Store, then you can have the Store set up your new Mac and run all the latest system updates, and they may also be able to register AppleCare for you (if you give them your Apple ID, or information on how you want one created). To find the serial number of your Mac: 1. Bring up About This Mac from the menu bar (VO-M to Apple Menu, then arrow down) 2. In the About This Mac window, VO-Left arrow to the operating system version (e.g. you'll hear Version 10.5.8) 3. Route your mouse cursor to your VoiceOver cursor with VO-Command-F5 if you don't have your mouse cursor set to track your VoiceOver cursor. 4. Click twice with VO-Shift-Space by holding down the Control, Option, and Shift keys and tapping the space bar. 5. Move off and on this field with VO-Left Arrow and VO-Right Arrow to get the new serial number setting announced. 6. Use VO-Shift-C to copy the last phrase VoiceOver announced to the clipboard. You can paste this into a TextEdit window with Command-C, and it should say Serial Number followed by a string of perhaps 12 letters and numbers that is your serial number. To find out the serial number or agreement number for your AppleCare Protection Plan purchase, you'll either need to find this in the purchase documents (via OCR or by having someone read this), the barcode on the outside of the package, or by checking email receipts for your purchase from an Apple Store or perhaps a shipping document sent to you by email from the Apple Online Store. You can probably also contact AppleCare as Dan suggested. I think the support number (for the U.S.) is 1-800-275-2273. Once you have registered for AppleCare you can also download the latest version of TechTool Deluxe: https://support.apple.com/techtooldeluxe/main?id=dl (I haven't had to use the original disc, so I would just keep track of the download link, and if you run into a hardware problem that you can't solve at some future date, you can either try the disc that came with your AppleCare Plan, or download the latest version of TechTool Deluxe from the Apple Support site, if it has been some time. HTH Cheers, Esther On Aug 13, 2009, at 09:32, Dan wrote: Hello, However, the tech tool is run from a bootable DVD and is not accessible as far as I know. it's made by a third party developer. You should be able to do it over the phone. Just get your serial number from about this mac under the Apple menu, or in System Profiles. You will also need someone to read the AppleCare product number which is on the paperwork that came with the package. When you call Apple, make sure you get to AppleCare. When I purchased my Macs, I always purchased the AppleCare protection at the same time and was automatically enrolled. So I hope I gave the right info. When you call Apple, make sure you get to AppleCare. On Aug 13, 2009, at 12:17 PM, Chris Blouch wrote: Hmm. At one time they used to give out an older version of TechTool. Guess you could just pop it in your drive and poke around. CB matthew T dyer wrote: Good afternoon everyone. I just received my applecare protection plan aloong with a cd. First what is obn this cd? Second as a blind person, how do I regester this. I do not have sited people to help me do this. Is there a way to do this over the phone or what do I do? Thanks. Matthew matthew dyer ilovecountrymusic...@gmail.com Live journal: mtdyer2009 MSN: ilovecountrymusic...@gmail.com Twitter: mdyer1 facebook: mdyer --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: can a blind person reinstall a mac without sighted assistance.
Hi again. I can boot up at the dvd, but I can not get voiceover started. I am in doubt about what I can do next. Are there something else I could try. Best regards Annie. 2009/8/13, Daniel Crone quirky.wiz...@gmail.com: The voice over should start from the c d. After putting the disk in, shut down, then power on, while holding the c key. The c d should start. Then run v o. On Aug 13, 2009, at 2:26 PM, Annie Skov Nielsen wrote: Hi all. I have got a new macbook pro for a week ago. I do not know what has happened to it, but I can not start it now. It worked fine, but suddenly I could not shut it down, at last I shut it down the hard way. Now I can not start it up again. I have tried to start up the voiceover but I will not succeed in it. I have tried to incert the reinstall cd, but it does not say anything, but I can hear that the cd is running. Is there anything I could try? Or do I need sighted assistance. I hope you can help. Best regards Annie. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Regestering my apple care protection plan
I boght it seperate as I could not aford it at the time I blought my mac. Matthew matthew dyer ilovecountrymusic...@gmail.com Live journal: mtdyer2009 MSN: ilovecountrymusic...@gmail.com Twitter: mdyer1 facebook: mdyer On Aug 13, 2009, at 3:58 PM, Marie Howarth wrote: my apple care is automatic. when I bought my mac I bought apple care, got the cd but every time I've dealt with teem, it shows up i have apple care with them. maybe it's a country thing. On Aug 13, 2009, at 8:43 PM, Esther wrote: Hi Chris and Matthew, I think the CD is a copy of the TechTool Deluxe diagnostic programs for troubleshooting your Mac. I've never had to use this myself for hardware problems. One you are registered fro AppleCare you can always download the latest copy of these programs from the web. Matthew, you can do the registration yourself entirely on line, but you'll need to be able to get the registration code for your AppleCare protection from the bar code on the package. I've only ever purchased AppleCare from an Apple Store, so when they scan the product this code shows up in the PDF receipt that they email to me (one of the options they offer you at time of purchase.) If you ordered this on the web from Apple this code may have been included in your order shipment email. Also, if you purchase your Mac from an Apple Store and buy AppleCare at the time, they can set up your machine and handle this for you. They'll even do a standard migration from your old computer (Mac or PC), although if a store is busy, and it is at the beginning of the school year with lots of new sales you may have to leave your computer there for a few days if you want them to provide this service (with the data migration -- not the new setup and AppleCare; that you can generally get back in a few hours, even when they are fairly busy). If you can find the bar code, I can point you to the registration pages, and tell you how to locate your machine serial number. Cheers, Esther Chris Blouch wrote: Hmm. At one time they used to give out an older version of TechTool. Guess you could just pop it in your drive and poke around. CB matthew T dyer wrote: Good afternoon everyone. I just received my applecare protection plan aloong with a cd. First what is obn this cd? Second as a blind person, how do I regester this. I do not have sited people to help me do this. Is there a way to do this over the phone or what do I do? Thanks. Matthew matthew dyer ilovecountrymusic...@gmail.com Live journal: mtdyer2009 MSN: ilovecountrymusic...@gmail.com Twitter: mdyer1 facebook: mdyer --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
very off topic, meadition / legal help?
Hi Folks, This is off topic, but I recall that someone on this list, one of the Chris' I believe, is or was doing some mediation or legal support work. If this is still the case, do you mind writing me off list? I may require your services. Thanks, Karen --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Listening to Podcasts in iTunes
Hi, I am finally getting around to listening to podcasts in iTunes on the Mac. Is there a way to fastforward and rewind through a podcast? I don't see any reference to such commands. Thanks, Robert Carter --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Listening to Podcasts in iTunes
Hi Robert, Hold down command-option and hit either left or right arrows to skip backward or forward respectively. The same commands should work on any audio content iTunes will open excluding radio streams. hth Scott On 8/14/09, Robert Carter r-car...@suddenlink.net wrote: Hi, I am finally getting around to listening to podcasts in iTunes on the Mac. Is there a way to fastforward and rewind through a podcast? I don't see any reference to such commands. Thanks, Robert Carter --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Listening to Podcasts in iTunes
Hi, Thanks. I will give command option plus the arrows a try. Robert CarterOn Aug 13, 2009, at 6:55 PM, Scott Chesworth wrote: Hi Robert, Hold down command-option and hit either left or right arrows to skip backward or forward respectively. The same commands should work on any audio content iTunes will open excluding radio streams. hth Scott On 8/14/09, Robert Carter r-car...@suddenlink.net wrote: Hi, I am finally getting around to listening to podcasts in iTunes on the Mac. Is there a way to fastforward and rewind through a podcast? I don't see any reference to such commands. Thanks, Robert Carter --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Flash content, who do we contact?
I agree. I'm getting annoyed with the lack of flash. I once emailed apple and asked about the inaccessability of live journal voice posts, which use flash, and they told me to contact adobe. On 13-Aug-09, at 1:11 PM, Marie Howarth wrote: OK, I am no expert on these matters so I am coming to the list to ask the questions. Who are we to contact about the lack of accessibility with flash content? Apple or Adobe? I really am getting tired of not being able to use flash content and it is actually slightly better on the other OS but no where near as good as it once was. I used to be able to use flash content around version eight I believe it was but sadly we all had to upgrade to the really bad version nine which caused me to lose any hope of using flash. in the latest version with Jaws, although nothing is labeled, it seems a little better. so please, who do we talk too? I really feel this would help us all and if anyone else wants to use flash, let's email the relevant people. :) --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Tip: My Mac Cheat Sheet and FInding Keeping Records of your Machine Configuration
Hello, Some time ago I came across a reference to an Apple Document called My Mac Cheat Sheet. The Apple Knowledge Base article contains a link to a PDF document where you can record specifications about your Mac, such as the serial number, amount of memory, hard drive space, along with information about your Internet Service Provider, email addresses, etc. This is typically the sort of information you might need when you call up for support. You can download this from: http://support.apple.com/kb/HT2471 (My Mac Cheat Sheet) The document also has the telephone number for (U.S.) Apple Technical Support. I just select all (Command-A) when the document opens in Preview, copy the contents (Command-C), and then paste this into a TextEdit or Pages window so that I can insert any information I want to record on this page. I'm appending instructions on how to find your serial number: To find the serial number of your Mac: 1. Bring up About This Mac from the menu bar (VO-M to Apple Menu, then arrow down) 2. In the About This Mac window, VO-Left arrow to the operating system version (e.g. you'll hear Version 10.5.8) 3. Route your mouse cursor to your VoiceOver cursor with VO-Command-F5 if you don't have your mouse cursor set to track your VoiceOver cursor. 4. Click twice with VO-Shift-Space by holding down the Control, Option, and Shift keys and tapping the space bar. 5. Move off and on this field with VO-Left Arrow and VO-Right Arrow to get the new serial number setting announced. 6. Use VO-Shift-C to copy the last phrase VoiceOver announced to the clipboard. You can paste this into a TextEdit window with Command-C, and it should say Serial Number followed by a string of perhaps 12 letters and numbers that is your serial number. To find out your current processor speed and memory, VO-Right Arrow to the fields for Processor and Memory in the About This Mac window and use VO-Shift-C to copy this information. For more detailed information about your Mac's hardware, Software, and Network configuration, VO-Right Arrow and press (VO-Space) the More Info pop up button. This brings up the System Profiler window. Interact with and select an item from the contents table (e.g. Hardware, Network, Software, or specific items under each category), then tab or VO-J to the corresponding detailed information breakdown. For example, interact and select Hardware, then tab or VO-J to the Hardware Overview which lists your Model Name, Processor and Memory details, Bus speed, Serial number, and other details. Copy and paste works here (it doesn't on the About This Mac entries, which is why VO-Shift-C is recommended there). Remember to close the System Profiler or About This Mac window with Command-W when you are done. Cheers, Esther --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Help with Transmit, please.
I've experienced the same issue. Here's what you should do: When your navigating your stuff and you get to a folder that contains a subfolder or item you want to choose, rather than just using the arrow keys, press VO-space bar and then use the VO plus arrow keys to navigate. It works every time for me. HTH - Original Message - From: Brett Campbell blindinnova...@gmail.com To: macvisionaries@googlegroups.com Sent: Wednesday, August 12, 2009 1:09 PM Subject: Help with Transmit, please. When in Transmit, I see my stuff and their stuff. I'm not seeing how I get to sub folders. For example on my end I see documents, but can't select the folder where I want the download to go. On their end, I see a folder called assignments, but can't open it to select the specific assignment to download. I'm new to Transmit and FTP, so any suggestions will be appreciated. Brett --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Tip: My Mac Cheat Sheet and FInding Keeping Records of your Machine Configuration
Hello, Some time ago I came across a reference to an Apple Document called My Mac Cheat Sheet. The Apple Knowledge Base article contains a link to a PDF document where you can record specifications about your Mac, such as the serial number, amount of memory, hard drive space, along with information about your Internet Service Provider, email addresses, etc. This is typically the sort of information you might need when you call up for support. You can download this from: http://support.apple.com/kb/HT2471 (My Mac Cheat Sheet) The document also has the telephone number for (U.S.) Apple Technical Support. I just select all (Command-A) when the document opens in Preview, copy the contents (Command-C), and then paste this into a TextEdit or Pages window so that I can insert any information I want to record on this page. I'm appending instructions on how to find your serial number: To find the serial number of your Mac: 1. Bring up About This Mac from the menu bar (VO-M to Apple Menu, then arrow down) 2. In the About This Mac window, VO-Left arrow to the operating system version (e.g. you'll hear Version 10.5.8) 3. Route your mouse cursor to your VoiceOver cursor with VO-Command-F5 if you don't have your mouse cursor set to track your VoiceOver cursor. 4. Click twice with VO-Shift-Space by holding down the Control, Option, and Shift keys and tapping the space bar. 5. Move off and on this field with VO-Left Arrow and VO-Right Arrow to get the new serial number setting announced. 6. Use VO-Shift-C to copy the last phrase VoiceOver announced to the clipboard. You can paste this into a TextEdit window with Command-C, and it should say Serial Number followed by a string of perhaps 12 letters and numbers that is your serial number. To find out your current processor speed and memory, VO-Right Arrow to the fields for Processor and Memory in the About This Mac window and use VO-Shift-C to copy this information. For more detailed information about your Mac's hardware, Software, and Network configuration, VO-Right Arrow and press (VO-Space) the More Info pop up button. This brings up the System Profiler window. Interact with and select an item from the contents table (e.g. Hardware, Network, Software, or specific items under each category), then tab or VO-J to the corresponding detailed information breakdown. For example, interact and select Hardware, then tab or VO-J to the Hardware Overview which lists your Model Name, Processor and Memory details, Bus speed, Serial number, and other details. Copy and paste works here (it doesn't on the About This Mac entries, which is why VO-Shift-C is recommended there). Remember to close the System Profiler or About This Mac window with Command-W when you are done. Cheers, Esther No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.392 / Virus Database: 270.13.54/2300 - Release Date: 08/13/09 18:16:00 --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Updating Mac 10.5 (password)
Hi All! I'm trying to update my friend MacBook Pro from v 105.5 to 10.5.8. I pressed VO-M, then I chose the software update. It says there are 9 updates. I tried several times to install the updates, or some of the updates, but each time the updater ask me for a username and password. I asked my friend, and he told me he doesn't have any password in his machine. I wonder, what I should do? How can I pass this password thing? I should note though that when I press OK and leave the password field empty, the updater doesn't accept this, and will say either the username or password is wrong. TIA Khalid --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Flash content, who do we contact?
Apple has provided the interface to make it accessible, but, nfortunately, Adobe has stated that they do not think it's worth the resources to make flash accessible on the mac, hopefully that will change as more and more people are getting macs On Aug 13, 2009, at 8:21 PM, Jessi and Goldina wrote: I agree. I'm getting annoyed with the lack of flash. I once emailed apple and asked about the inaccessability of live journal voice posts, which use flash, and they told me to contact adobe. On 13-Aug-09, at 1:11 PM, Marie Howarth wrote: OK, I am no expert on these matters so I am coming to the list to ask the questions. Who are we to contact about the lack of accessibility with flash content? Apple or Adobe? I really am getting tired of not being able to use flash content and it is actually slightly better on the other OS but no where near as good as it once was. I used to be able to use flash content around version eight I believe it was but sadly we all had to upgrade to the really bad version nine which caused me to lose any hope of using flash. in the latest version with Jaws, although nothing is labeled, it seems a little better. so please, who do we talk too? I really feel this would help us all and if anyone else wants to use flash, let's email the relevant people. :) --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Updating Mac 10.5 (password)
Hello! I tried to enter a username and password, but this didn't work. I still get the message that says either wrong username or password. Can the username have a spacebar? I.e a person first + last name? Best Khalid - Original Message - From: Maxwell Ivey Jr. To: macvisionaries@googlegroups.com Sent: Thursday, August 13, 2009 9:16 PM Subject: Re: Updating Mac 10.5 (password) Hello; If you have never entered a password, then you get to pick one now. Just enter the name and password you want and they wil become your user anme and password from now on. Hope that helps, Max On Aug 13, 2009, at 10:52 PM, Dr.Khalid wrote: Hi All! I'm trying to update my friend MacBook Pro from v 105.5 to 10.5.8. I pressed VO-M, then I chose the software update. It says there are 9 updates. I tried several times to install the updates, or some of the updates, but each time the updater ask me for a username and password. I asked my friend, and he told me he doesn't have any password in his machine. I wonder, what I should do? How can I pass this password thing? I should note though that when I press OK and leave the password field empty, the updater doesn't accept this, and will say either the username or password is wrong. TIA Khalid --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Updating Mac 10.5 (password)
Hi! How can I check the account pain and change the password from there ? BTW, I'm still new to the world of Mac and VoiceOver -- however, I'm enjoying this new world so much .. Best Khalid - Original Message - From: Jonathan C. Cohn To: macvisionaries@googlegroups.com Sent: Thursday, August 13, 2009 9:05 PM Subject: Re: Updating Mac 10.5 (password) Ah, the problem of the automatic login. You could boot with the Leopard disk and reset his password, but that will probably lock him out of all his keychains. Check the accounts pane, and see if you can change his password there. Also, it is well advised for security reasons, to not use the Administrator login created at system startup for day to day activities. It adds a additional layer of security if any trojan horse or other malware needs to skip to a administrative login in order to get full access to the machine's root / full access. Jonathan On Aug 13, 2009, at 11:52 PM, Dr.Khalid wrote: Hi All! I'm trying to update my friend MacBook Pro from v 105.5 to 10.5.8. I pressed VO-M, then I chose the software update. It says there are 9 updates. I tried several times to install the updates, or some of the updates, but each time the updater ask me for a username and password. I asked my friend, and he told me he doesn't have any password in his machine. I wonder, what I should do? How can I pass this password thing? I should note though that when I press OK and leave the password field empty, the updater doesn't accept this, and will say either the username or password is wrong. TIA Khalid --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Updating Mac 10.5 (password)
Yes, I believe it can have a space in it. On Aug 14, 2009, at 12:40 AM, Dr.Khalid wrote: Hello! I tried to enter a username and password, but this didn't work. I still get the message that says either wrong username or password. Can the username have a spacebar? I.e a person first + last name? Best Khalid - Original Message - From: Maxwell Ivey Jr. To: macvisionaries@googlegroups.com Sent: Thursday, August 13, 2009 9:16 PM Subject: Re: Updating Mac 10.5 (password) Hello; If you have never entered a password, then you get to pick one now. Just enter the name and password you want and they wil become your user anme and password from now on. Hope that helps, Max On Aug 13, 2009, at 10:52 PM, Dr.Khalid wrote: Hi All! I'm trying to update my friend MacBook Pro from v 105.5 to 10.5.8. I pressed VO-M, then I chose the software update. It says there are 9 updates. I tried several times to install the updates, or some of the updates, but each time the updater ask me for a username and password. I asked my friend, and he told me he doesn't have any password in his machine. I wonder, what I should do? How can I pass this password thing? I should note though that when I press OK and leave the password field empty, the updater doesn't accept this, and will say either the username or password is wrong. TIA Khalid --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Updating Mac 10.5 (password)
Now, I'm sorry to say i don't know. I didn't put any spaces in mine. After reading some of the other post, it sounds like it may already have a password. Wish I could be of more help. Good luck, Max On Aug 13, 2009, at 11:40 PM, Dr.Khalid wrote: Hello! I tried to enter a username and password, but this didn't work. I still get the message that says either wrong username or password. Can the username have a spacebar? I.e a person first + last name? Best Khalid - Original Message - From: Maxwell Ivey Jr. To: macvisionaries@googlegroups.com Sent: Thursday, August 13, 2009 9:16 PM Subject: Re: Updating Mac 10.5 (password) Hello; If you have never entered a password, then you get to pick one now. Just enter the name and password you want and they wil become your user anme and password from now on. Hope that helps, Max On Aug 13, 2009, at 10:52 PM, Dr.Khalid wrote: Hi All! I'm trying to update my friend MacBook Pro from v 105.5 to 10.5.8. I pressed VO-M, then I chose the software update. It says there are 9 updates. I tried several times to install the updates, or some of the updates, but each time the updater ask me for a username and password. I asked my friend, and he told me he doesn't have any password in his machine. I wonder, what I should do? How can I pass this password thing? I should note though that when I press OK and leave the password field empty, the updater doesn't accept this, and will say either the username or password is wrong. TIA Khalid --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: Updating Mac 10.5 (password)
Hello, I assume that Jonathan is suggesting you go into System Preferences. 1. VO-Shift M to navigate to the Apple Menu bar, where VO means hold down the Control and Option keys together with any other keys listed as part of the instructions). 2. Press s y quickly or Arrow down to get to the System Preferences menu option and press enter. 3. In the System Preferences window press tab or use VO-Right Arrow to navigate to the Accounts button (about 20 presses) 4. VO-Space to select Accounts 5. In the Accounts Menu, VO-Right Arrow from the toolbar to the Groups and Login Options list and interact (VO-Shift-Down Arrow). 6. The first item should be your friend's account, and you'll hear his login name followed by a description of his account access level, such as Admin, Standard, or Sharing Only. What gets announced as his account access? If your friend does not have Admin status, you cannot run the system update from his account. Is there some other account listed in the login options list that says Admin? As Jonathan says, you should be able to use the install DVD to set up an Admin account and password if one is not present, but the problem is that if there were any other system actions that have been performed that required login and password, you will lose the record of these permissions that have been kept in the system's keychain permission records. If your friend does have Admin status, you can try to stop interacting (VO-Shift-Up arrow), and tab over to the Change Password button and press it (VO-Space). Problem is, you'll have to type in an old password (twice, to verify your typing) and then a new password. If there really was no old password, you can leave the old password field empty and just press enter each time, then type in your new password. But if you couldn't just type in a new password the way that Max suggested, the chances are that there was a password set up, but your friend either didn't know it or has forgotten it, because he has set up his machine to allow him to automatically log in. Remember when you type user name and password that these entries may be case sensitive. I'm not sure how to proceed if this is the case and you can't set a password. You should be able to insert the original install DVD and restart holding down the C key. After you turn on VoiceOver with either Command-F5 or Fn-Command-F5 and get past the keyboard and language screens you should be able to go to the menu bar with VO-M and right arrow over to Utilities, then choose an option to Reset Password. I'm not able to check this here, so maybe Jonathan or someone else can assist. However, if you do reset the password you can use that password to run the updates. HTH Cheers, Esther Dr.Khalid wrote: --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---