Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
0xdeadbeef;584492 Wrote: Let's say: it really keeps my busy, but it never just simply works. We bought a Chrysler minivan in 1990 that turned out to be a dog (engine problems). Lots of warranty work never really did fix it. We eventually got rid of it and moved on. I can't say I've spent much time worrying about it since. No manufacturer has a 100% perfection rate. Sometimes it's the overall design and sometimes it's just a few bad models off the production line. For whatever reason, the Squeezebox Radio doesn't seem a good choice for you. Do yourself (and everyone else) a favor and get rid of the dang thing. That is unless having something to whine about is the most important thing in your life right now. -- mlsstl mlsstl's Profile: http://forums.slimdevices.com/member.php?userid=9598 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] 404 Not Found
I had the same 404 Not Found problem on my Boom with WNYC-FM (and AM) which I think may have coincidently started the same day as the station's fall fundraiser. The station was back by Wednesday evening, but all is not back to normal. I used to get connected immediately when I pressed the play button as long as WNYC-FM was the last thing played. Since Wednesday I have been getting nothing. The display shows the station name, but no audio. I have had to go tune in another station and then tune back to WNYC-FM to get the audio stream. I've also noticed occasional digital audio artifacts, clicks, echos, re-buffering and such, when in the past the station's audio stream was virtually always pristine. This is happening with iTunes on my Mac Mini and desktop PC too. And, whereas the audio would start immediately before, now it buffers for a second or so when it's first started. On the other hand, the Boom used to display wrong program information (like from hours or days before) for WNYC-FM. Now the program info seems to be correct, once I can get the station tuned in. My best guess is that WNYC's streaming service provider changed something with their output stream that is causing SBS and the Squeezebox firmware to react differently. Perhaps they were trying to fix the faulty program info issue and introduced some new ones in the process. This may be impacting the Squeezebox system's overly picky i-radio reception, as mentioned in some other threads on this forum. I would encourage anyone else experiencing similar issues to report them here, and hopefully Logitech tech support may notice and take a look at this. -- jmang jmang's Profile: http://forums.slimdevices.com/member.php?userid=35344 View this thread: http://forums.slimdevices.com/showthread.php?t=82772 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
[SlimDevices: Radio] Not sure If I can program this station
I have searched for wtrw Carbondale PA. I receive a message that this player is unsupported. Is there a way I can program in this station? http://www.radiowithaview.com/index.cfm/Station/WTRW/webcast/0/ -- paulk paulk's Profile: http://forums.slimdevices.com/member.php?userid=35237 View this thread: http://forums.slimdevices.com/showthread.php?t=82828 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Alarms--SBS and Multiple Radios
Thanks for the reply. No, each radio has a different name. Does anybody else have the same issue, or does it work for everyone else? -- dalevandy dalevandy's Profile: http://forums.slimdevices.com/member.php?userid=39392 View this thread: http://forums.slimdevices.com/showthread.php?t=82802 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
0xdeadbeef;584610 Wrote: Besides, just to make this clear: in my humble opinion it's beneath contempt to call justified criticism whining and everybody who does so is not really worth arguing with. And you are certainly entitled to your humble opinion. But then, so are we. The point is lots of people have a SB Radio and have no particular problems. I use mine daily. Some people do have problems and apparently you're one of them. Sometimes those issues are product related (it needs replacement), sometimes they are unique to the user's setup but can be addressed, and sometimes it is simply the alignment of the stars. The product designers simply didn't anticipate some aspect of your particular situation. If it's the product, replace it. If it is the user's configuration, work through all the potential aspects one by one until you get to the one affecting you. And, if it is simply a limitation of the product for your situation, there are only two answers. One is live with the limitation and the other is to return it. If your goal is to badger Logitech until they do something, as others have said, this is the wrong forum. You're just talking to other ordinary users. If you're going to demand someone do something, at least address your demand to the proper party. -- mlsstl mlsstl's Profile: http://forums.slimdevices.com/member.php?userid=9598 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
0xdeadbeef;584610 Wrote: ...Besides, just to make this clear: in my humble opinion it's beneath contempt to call justified criticism whining and everybody who does so is not really worth arguing with. Please stop clogging up this forum with your vitriol and take your issues to Logitech directly. FWIW I am delighted to be below your contempt... -- Phil Leigh You want to see the signal path BEFORE it gets onto a CD/vinyl...it ain't what you'd call minimal... Touch(wired/XP) - TACT 2.2X (Linear PSU) + Good Vibrations S/W - MF Triplethreat(Audiocom full mods) - Linn 5103 - Aktiv 5.1 system (6x LK140's, ESPEK/TRIKAN/KATAN/SEIZMIK 10.5), Pekin Tuner, Townsend Supertweeters, Blue Jeans Digital,Kimber Speaker Chord Interconnect cables Kitchen Boom, Outdoors: SB Radio, Harmony One remote for everything. Phil Leigh's Profile: http://forums.slimdevices.com/member.php?userid=85 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
0xdeadbeef;584610 Wrote: ... you agree that the Radio is a piece of crap .. ...to you You should not... 0xdeadbeef;584610 Wrote: ... expect it to work. You should... 0xdeadbeef;584610 Wrote: ... buy something else instead.. -- toby10 toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
No surprise here, the very same people feel the urge to contradict without a single valid point. Anyway, the Radio's software IS badly designed: that it works it some local (!) environments for people with lowered expectations doesn't mean that it meets the typical industry standard (which is pretty low anyway). A properly designed system/software is robust enough to work under real-life conditions. For a network application this includes considering loss of packets, loss of connections etc. The radio's software is definitely not design in that way. Heck, the darn thing is not even able to reliably shut itself down. The whole design is the opposite of robustness and reliability. Several issues indicate that the developers don't even know the slightest thing about thread safety, debouncing etc. It is beyond me how anybody on this planet can really believe that the software is even acceptable. It's not. If I was in any way involved in this design and implementation disaster, I couldn't sleep at night. And about that this just happens for a few people myth: read the comments on Amazon. This is NOT the problem of a few people just because you want to be it that way. And this is not a problem of local network setup just because you don't see the existing issues. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
Gregouille;584384 Wrote: Don't you have this bad feeling too that they are very pleased to sell us stuff that doesn't work ? Too much troubles, no solution, no one care. Let's go on a class action ! G. Sorry you are having trouble, but the reality is that its probably your setup, PC, Router, interference, or you. You should contact Tech Support by phone/Email or perhaps ask for help on the Forum. Lastly, if you even think for a minute that a Class Action is going to get you anything or fix your problem, you are sadly mistaken. Class Actions only make sharks, I mean Lawyers rich. So to answer your question, NO! I own more Squeezeboxes then I can count and am extremely satisfied with them including numerous SB Radios. -- iPhone *iPhone* Media Room: Transporter, VTL TL-6.5 Signature Pre-Amp, Ayre MX-R Mono's, VeraStarr 6.4SE 6-channel Amp, Vandersteen Speakers: Quatro Wood Mains, VCC-5 Reference Center, four VSM-1 Signatures, Video: Runco RS 900 CineWide AutoScope 2.35:1, Vandersteen V2W Subwoofer Living Room: Duet, ADCOM GTP-870HD, Cinepro 3K6SE III Gold, Vandersteen Model 3A Signature, Two 2Wq subs, VCC-2, Two VSM-1 Kitchen: Squeezebox BOOM Bedroom: Squeezebox BOOM Bathroom: Squeezebox Radio Ford Thunderbird: Duet, Mac Mini Ford Expedition: SB Touch, USB drive iPhone's Profile: http://forums.slimdevices.com/member.php?userid=13622 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
0xdeadbeef;584635 Wrote:
Several issues indicate that the developers don't even know the
slightest thing about thread safety, debouncing etc.
It is beyond me how anybody on this planet can really believe that the
software is even acceptable. It's not. If I was in any way involved in
this design and implementation disaster, I couldn't sleep at night.
Before you start insulting the developers, I suggest that you prove
that you know better yourself. The software is open source so since you
seems to think that you know how to design and implement robust network
software, I suggest you spend the time fixing the software so it works
as you like instead of arguing with community members.
If you feel that it's not your responsibility to fix it (which it
isn't), then I suggest that you contact Logitech support and ask them
to fix it if you haven't done so already.
If you have contacted Logitech support and they couldn't fix your
problem, then I suggest that you keep complaining on the official
support forum or just get rid of the Radio and replace it with
something else.
It's pretty obvious that you aren't happy with the Radio and from what
you describe it sounds like you think it's crap and completely useless.
In this case there has to be some other product out there that works
better for you, so why don't you just get some other product ?
It should be pretty obvious to you by now that complaining on this
community forum won't solve your problems. It wouldn't surprise me if
Logitech was even willing to give you your money back if you like to
return your Radio.
0xdeadbeef;584635 Wrote:
And about that this just happens for a few people myth: read the
comments on Amazon. This is NOT the problem of a few people just
because you want to be it that way. And this is not a problem of local
network setup just because you don't see the existing issues.
I hope everyone with a problem contacts Logitech support, either by
phone or by posting in the official support forum at:
http://forums.logitech.com, that's the only way we can make sure
Logitech starts taking these problems seriously.
We all know the problem exists and we all know it's not just a few
people. However, based on the fact that the problems haven't been fixed
yet I'm not sure that Logitech knows, at least not the right people
within Logitech. They would if they read Amazon or this forum but I'm
not sure the right people within Logitech does, they seems to be
focused on their support phone and their official forum.
So please, everyone with problems, complain to Logitech support or in
the official support forum. We already know the problems exists, so you
don't have to repeat it over and over again here in the community
forum.
I think most of the people here have just accepted the fact that the
Radio doesn't work reliably as a clock radio under some circumstances.
You have the choice to use something else as clock radio or adapt your
environment to a local server which works more reliable. I completely
agree that you shouldn't have to do this but currently it is the fact
and there is nothing the community can do to fix it.
If you don't understand this, I'm afraid there is nothing I can do to
help.
--
erland
Erland Isaksson ('My homepage' (http://erland.isaksson.info))
(Developer of 'many plugins/applets'
(http://wiki.slimdevices.com/index.php/User:Erland). If my answer
helped you and you like to encourage future presence on this forum
and/or third party plugin/applet development, 'donations are always
appreciated' (http://erland.isaksson.info/donate))
erland's Profile: http://forums.slimdevices.com/member.php?userid=3124
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Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
It boils down to this. If you run SBS as your server, you're pretty much a happy camper. If you thought you bought a standalone product that functions well with MySB.com, you're pretty much an unhappy camper. Since this is a user supported forum, then maybe the brains amongst you who are happily running SBS as their server could possibly offer more substantial solutions to those of us who are tied to MySB.com as their server, instead of bashing us with solutions like telling us to sell our radio, complain to Logitech (which does no good anyhow), or buy a dedicated server. -- BLatSD BLatSD's Profile: http://forums.slimdevices.com/member.php?userid=38631 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
BLatSD;584653 Wrote:
Since this is a user supported forum, then maybe the brains amongst
you who are happily running SBS as their server could possibly offer
more substantial solutions to those of us who are tied to MySB.com as
their server, instead of bashing us with solutions like telling us to
sell our radio, complain to Logitech (which does no good anyhow), or
buy a dedicated server.
I would love to help if I could, unfortunately the problems are in
Logitech controlled software, in the Radio firmware and on their
central MySB.com servers.
So the only way people using MySB.com is going to be helped is through
Logitech. The community can't do much for people relying on MySB.com.
All we can do is to guide you to where you should send your complaints
to make sure the right people hear them. The support staff might not be
able to help you directly, but if enough people complains on a problem
it's going to increase its priority.
I could provide patches to the Radio firmware if I thought it would
help, but most users complaining aren't going to accept patches from a
third party developer, they want a working solution from Logitech. I'm
also pretty sure that a reliable fix requires changes both in the
firmware and on MySB.com, something that definitely only Logitech can
do.
--
erland
Erland Isaksson ('My homepage' (http://erland.isaksson.info))
(Developer of 'many plugins/applets'
(http://wiki.slimdevices.com/index.php/User:Erland). If my answer
helped you and you like to encourage future presence on this forum
and/or third party plugin/applet development, 'donations are always
appreciated' (http://erland.isaksson.info/donate))
erland's Profile: http://forums.slimdevices.com/member.php?userid=3124
View this thread: http://forums.slimdevices.com/showthread.php?t=82804
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Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
erland;584659 Wrote: All we can do is to guide you to where you should send your complaints to make sure the right people hear them. I've made several postings on the official support forum, no one responds. There's no feedback whatsoever from Logitech that anyone is actually listening. I have to campaign loudly to get my bugzilla reports noticed, even then, no progress. And for those who actually call support, we end up with Mohammed from Mumbai who reads off his prepared script saying how sorry he is and that they're working on the problem. Months later, we're still waiting. If the shoe were on the other foot, I'm sure you'd feel that a little bit of sympathy and understanding towards those of us who suffer this plight would go a long way. -- BLatSD BLatSD's Profile: http://forums.slimdevices.com/member.php?userid=38631 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
erland;584645 Wrote: Before you start insulting the developers, I suggest that you prove that you know better yourself I don't need to prove you anything. If the software I designed and developed in the last 12 years to earn my living was only nearly as crappy as that of my Radio, people would have died and I'd be in jail by now. So I figure I'm more than qualified to call a software crap when it is crap. If you don't think so, I couldn't care less. erland;584645 Wrote: If you feel that it's not your responsibility to fix it (which it isn't), then I suggest that you contact Logitech support and ask them to fix it if you haven't done so already. Obviously it is not my responsibility to fix a product that I bought. Why would you even think it is? Besides: the past year shows that even if somebody analyzes one module and tells the developers how to improve its robustness, they don't really get it and mess it up again. Anyway, I think it's clear that the problems are also on the server side and in the system design. So even with a perfectly implemented software, the problems couldn't be completely fixed without changing the system design and fixing the server side. And I really dunno what the support should do about it. There's nothing to do for the support, it's the bleeding management that should finally get things straight by hiring the right people to finally fix this mess. If you have contacted Logitech support and they couldn't fix your problem, then I suggest that you keep complaining on the official support forum or just get rid of the Radio and replace it with something else. Neither would improve the product. Both suggestions were uttered so many times, that it should slowly get boring. Anyway, Logitech and the SB developers ignore people here and there. And if you didn't care to follow my points about the 2nd suggestion, why would I bother to comment on it? It's pretty obvious that you aren't happy with the Radio and from what you describe it sounds like you think it's crap and completely useless. In this case there has to be some other product out there that works better for you, so why don't you just get some other product ? It is crap and it is close to useless. However, this whole reply just shows, that you didn't even bother to fully read my posting before you felt the urge to reply with standard phrases. It should be pretty obvious to you by now that complaining on this community forum won't solve your problems. It wouldn't surprise me if Logitech was even willing to give you your money back if you like to return your Radio. Honestly I think that nothing will solve the problems and the brand will be dead in two years. I guess the chance that there will be Squeezeboxes in a few years is as low as the chance that Logitech will refund me. We all know the problem exists and we all know it's not just a few people. So why doesn't Logitech? It seems impossible that none of the people there ever tried their own product. And if they did, it's kinda impossible that they overlooked all the blatant issues. The only explanation really seems to be that they just don't care. They don't care to frustrate their customers, they don't care to lose their customers, they don't care to ruin the brand. If you don't understand this, I'm afraid there is nothing I can do to help. Why would you think I asked for your help? For sure, I didn't. -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
0xdeadbeef;584635 Wrote: No surprise here, the very same people feel the urge to contradict without a single valid point... And about that this just happens for a few people myth: read the comments on Amazon Many have made valid points, you just refuse to accept them. You will not get satisfaction here, period. This is only users trying to help other users fix issues. No one here can refund your money, nor tell you when or if your issues will be fixed. This is simply the WRONG place to continue to bemoan your silly rantings. How about this as a valid point: The others you refer to on Amazon reviews also had issues. They likely called support, they wrote a negative review, they likely returned the Radio, or they continue to enjoy their Radio living with the few quirks they wrote negatively about. But here is the important difference between you and them: they got on with their lives and didn't waste hours of their time complaining to the WRONG PEOPLE! Buy a $5 alarm clock and throw your Radio in the trash. You will save far more than the $200 cost of the Radio in lowering your meds for ulcers and high blood pressure. ;) But if you insist on continual ranting I can only suggest you take up arms with the original poster of this thread and go post your unhappiness on a legal forum where you have at least the smallest chance of getting satisfaction. I'd put that chance just below you getting hit by a meteorite today and just above getting *any* satisfaction in these user forums. -- toby10 toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
blah -- 0xdeadbeef 0xdeadbeef's Profile: http://forums.slimdevices.com/member.php?userid=2287 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
0xdeadbeef;584635 Wrote: No surprise here, the very same people feel the urge to contradict without a single valid point. Dude / Dudette: We hear you; you have major problems. We sympathize, even if we don't have the same problems (some may, I don't - one SB3, two SBRs, local SBS always, everything including alarms work fine). But bit^H^H^H commenting vigorously about it here won't really help, and just drives down the signal-to-noise ratio in the forums. Please take your incessant negative commentary over to the official Logitech support forums where it might do some good. Is there the equivalent of a killfile for these forums? -- kmr kmr's Profile: http://forums.slimdevices.com/member.php?userid=10664 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
BLatSD;584653 Wrote: It boils down to this. If you run SBS as your server, you're pretty much a happy camper. If you thought you bought a standalone product that functions well with MySB.com, you're pretty much an unhappy camper. Since this is a user supported forum, then maybe the brains amongst you who are happily running SBS as their server could possibly offer more substantial solutions to those of us who are tied to MySB.com as their server, instead of bashing us with solutions like telling us to sell our radio, complain to Logitech (which does no good anyhow), or buy a dedicated server. I don't follow or get this. If a person has an Internet Connection, I can almost promise you that they just didn't buy it to use an SB Radio to reach MySB.com. Which means they have at least ONE PC in the house. Put SBS on it and be done with their problems. If they don't want to leave it ON all the time, fine. Turn it on when playing music or use Wake On LAN (WOL) or even turn it on before bedtime and shut it down after it wakes you up in the morning since your going to work anyway. Nobody has to BUY a dedicated server. One can build one out of an old unused PC. Or put Vortexbox on an old PC or Laptop. And as far as going with a new server, one just needs a cheap barebones PC and Vortexbox and they are done. If one wants to go extreme Green, use the SheevaPlug, fitPC-2, or build a server from an Atom Motherboard. Squeezebox needs a Server, which is a fact since it was first sold. This is nothing new. People have lost sight of what a Squeezebox is and what is REQUIRED. Sure with an Internet Connection, ones Squeezebox can log into MySB.com, but this is NOT the preferred method nor is TinySC on the Touch. Nothing has really changed since the beginning in that running a local server is ALWAYS BEST. As time as gone on, MySB.com an external over the net server is available as is TinySC in the Touch. TinySC has resource issues when pushed past its limits and MySB.com has all the issues that come with the Internet IE connection quality, ISP quality, bandwidth, distance, time-outs, congestion, outages, and on and on. -- iPhone *iPhone* Media Room: Transporter, VTL TL-6.5 Signature Pre-Amp, Ayre MX-R Mono's, VeraStarr 6.4SE 6-channel Amp, Vandersteen Speakers: Quatro Wood Mains, VCC-5 Reference Center, four VSM-1 Signatures, Video: Runco RS 900 CineWide AutoScope 2.35:1, Vandersteen V2W Subwoofer Living Room: Duet, ADCOM GTP-870HD, Cinepro 3K6SE III Gold, Vandersteen Model 3A Signature, Two 2Wq subs, VCC-2, Two VSM-1 Kitchen: Squeezebox BOOM Bedroom: Squeezebox BOOM Bathroom: Squeezebox Radio Ford Thunderbird: Duet, Mac Mini Ford Expedition: SB Touch, USB drive iPhone's Profile: http://forums.slimdevices.com/member.php?userid=13622 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
0xdeadbeef;584669 Wrote:
And I really dunno what the support should do about it. There's nothing
to do for the support, it's the bleeding management that should finally
get things straight by hiring the right people to finally fix this
mess.
You are completely correct, the problem has to reach management so it
gets priority and I'm just trying to say that the best way to get to
the management is through the support channels. I'm 100% sure that you
have a better chance to make the management aware of the problem by
using the support phone or the official support forum.
0xdeadbeef;584669 Wrote:
Why would you think I asked for your help? For sure, I didn't.
So if you aren't posting here because you want help, why are you
posting here ?
What can the community members do to make you happy ?
--
erland
Erland Isaksson ('My homepage' (http://erland.isaksson.info))
(Developer of 'many plugins/applets'
(http://wiki.slimdevices.com/index.php/User:Erland). If my answer
helped you and you like to encourage future presence on this forum
and/or third party plugin/applet development, 'donations are always
appreciated' (http://erland.isaksson.info/donate))
erland's Profile: http://forums.slimdevices.com/member.php?userid=3124
View this thread: http://forums.slimdevices.com/showthread.php?t=82804
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[SlimDevices: Radio] setting headphone jack to mono?
I recently bought a SB Radio and am in the process of making it the controller of a whole house sound system. I am coming out of the headphone jack and using external amps to power in-wall speakers in several rooms with volume controlled by the Radio (not the amps) using the iPeng iPhone app, but each room only has one speaker in it and so I was wondering if I can edit the configuration of the Radio to output a mono signal out of the headphone jack. I know I can use an adapter to convert it (that's what I'm doing now), but it'd be nice if I could use as few adapters and connectors as possible and just do it in the SB Radio itself. I don't mind SSHing into the radio and making changes if someone can point me in the right direction. -- PWB PWB's Profile: http://forums.slimdevices.com/member.php?userid=41141 View this thread: http://forums.slimdevices.com/showthread.php?t=82837 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
iPhone;584698 Wrote: Squeezebox needs a Server, which is a fact since it was first sold. This is nothing new. People have lost sight of what a Squeezebox is and what is REQUIRED. Sure with an Internet Connection, ones Squeezebox can log into MySB.com, but this is NOT the preferred method nor is TinySC on the Touch. This is your opinion or what? It's certainly not Logitech's. Nowhere on MySB.com does it state this. Nowhere in the literature or box does it say that it REQUIRES A PC acting as a server in order for the alarms display to function properly. It only states that if you want to play your own music library, you have to run a PC server. I don't want to play my own music library. Congratulations to those of you who've been around since the SlimDevices days, graduated up the product line, and gained an uderstanding of what the products can and can't do. For the rest of us, we had only Logitech literature, their website, MySB.com to gain a pre-sale understanding of what the product is capable of. And nowhere does it state that basic functions become unreliable when connected to MySB.com. It also says NOTHING about some radio stations requiring a PC server to re-stream content in a format that the radio supports. I had to complain to RadioTime to find that one out. Suffice it to say that there is significant information that Logitech seems to be deliberately hiding from the new buyer, leaving them to find out AFTER THE SALE that it's not exactly the gem they were led to believe. Fixing MySB.com can't be that big of a deal. I don't undertand why they just don't fix it and let us enjoy the same operational reliability as the rest of you. For that matter, what the heck do they do 8 hours a day 5 days a week? I'm not the greatest programmer, but I know I could have resolved these issues in a couple of weeks. -- BLatSD BLatSD's Profile: http://forums.slimdevices.com/member.php?userid=38631 View this thread: http://forums.slimdevices.com/showthread.php?t=82804 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
[SlimDevices: Radio] working perfectly
Hello Everyone, I didn't know about this forum before I bought my squeezebox. If I had found it earlier I never would have got the radio. I would have been scared away. Lucky for me, the radio works perfectly, even the alarms. I use mysqueezebox.com. I love this gizmo. How many other radios work perfectly? I can't be the only one. And I'm talking about using their server, not your own. Fatboy66 -- fatboy66 fatboy66's Profile: http://forums.slimdevices.com/member.php?userid=41142 View this thread: http://forums.slimdevices.com/showthread.php?t=82838 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Logitech don't care about us ! Class Action
BLatSD;584717 Wrote:
For the rest of us, we had only Logitech literature, their website,
MySB.com to gain a pre-sale understanding of what the product is
capable of. And nowhere does it state that basic functions become
unreliable when connected to MySB.com. It also says NOTHING about some
radio stations requiring a PC server to re-stream content in a format
that the radio supports. I had to complain to RadioTime to find that
one out. Suffice it to say that there is significant information that
Logitech seems to be deliberately hiding from the new buyer, leaving
them to find out AFTER THE SALE that it's not exactly the gem they were
led to believe.
You are completely correct and I think most of us agree with you 100%.
Logitech shouldn't advertise the device as an alarm clock that works
without a local server unless it's reliable. Unfortunately, for some
reason they still do and there is nothing the community can do about
that.
All we can do is to advice you to either contact Logitech and ask them
to fix the bugs or that you replace the Radio with a product from
someone else that works as you like. I don't expect them to solve it
for you immediately after you have called the support but I still
believe that if they get 10 calls per day from different upset users
with the same problem it is eventually going to get priority and be
fixed. The problem is that even though there are a lot of users with
the problem, most of them are just quiet and read complaints from other
and accept that it doesn't work and either get a local server or a
traditional alarm clock. The result is that there are negative posts of
maybe 50-100 people, some but not all of them has at least bothered to
post in the official Logitech forum to make sure Logitech support staff
at least sees the problem. However, I'm not sure how many of them that
has actually called the support phone and asked the support staff to
explain why their product doesn't work as advertised.
Frankly, I believe that if you have bought a product that doesn't work
as advertised and you aren't willing to at least call the support phone
and complain, then you shouldn't complain at all. You are still free to
give it bad reviews but unless you have actually called support and
given them a chance to solve your problems, they you shouldn't complain
if they don't. Some people seems to assume that it's not worth to call
the support and tell Logitech about your problem, but it is worth to
spend the same amount of time and often more on a community forum and
complain about it. This just seems silly to me.
BLatSD;584717 Wrote:
Fixing MySB.com can't be that big of a deal. I don't undertand why
they just don't fix it and let us enjoy the same operational
reliability as the rest of you. For that matter, what the heck do they
do 8 hours a day 5 days a week? I'm not the greatest programmer, but I
know I could have resolved these issues in a couple of weeks.
Have you looked at the source code or is this just a general comment
that you would be able to fix any issue within a couple of weeks ?
I have looked at the source code and I have developed third party
plugins and applets and I would definitely don't want to make a
statement as you just did.
If you really have looked at the source code and believe you can, they
I suggest that you contact Logitech and offer your services. You would
become a hero in this community.
However, it isn't really about how much time it takes to fix it, it's
about priorities and the only way we are going to raise the priorities
is if everyone with the problem calls the support phone and make
themselves heard.
You can complain all you want in this community forum and most of us
completely agree with you and sympathize with your situation. It's just
that we are a bit frustrated because the only solution we as the
community can offer is that you call Logitech support or you setup a
local server or you replace the Radio with something else.
Yes, I understand that replacing it with something else might not be
easy because I haven't seen any other portable optionally battery
powered networked music player that beats the Radio at the same price
range. However, I suspect most people complaining isn't really
complaining about the music player, they are complaining about that the
alarm doesn't work and there are other products out there that works
better as an clock radio.
Now it's time for me to stop posting in this thread because it's
clearly not going to result in a solution, I'm sure anyone with
questions will find any answer by looking at the previous posts in the
thread.
--
erland
Erland Isaksson ('My homepage' (http://erland.isaksson.info))
(Developer of 'many plugins/applets'
(http://wiki.slimdevices.com/index.php/User:Erland). If my answer
helped you and you like to encourage future presence on this forum
and/or third party plugin/applet development, 'donations are always
appreciated'
