Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread maggior

Given that the Radio was the only squeezebox type I didn't own (well, I
don't have a transporter either ;-) and they were on Amazon in a fire
sale ($99!), I picked one up.

Of course it's giving me nothing but trouble out of the box :-(.  It
plays fine through mysb.com, but it won't play from my local server.  I
suspect this is because it won't downgrade the firware to my local
version.

It seems to have come with later firmware.  I'm running 7.5.5 for my
server.  I managed to connect it to mysb.com and upgrade it to the
firmware there.  But, when I try to connect it to my local server, it
fails to update the firmware.  It starts and immediately fails.  

Is there a way to manually upgrade the firmware like could be done
with the controller?  Can the process described here be used to do this?
Is this a common issue?

I have to say I'm impressed with the hardware itself - very solid
feeling.  Once I can get it to play music, I can comment on the sound
quality :-).

Thanks!



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread Mnyb

maggior wrote: 
 Given that the Radio was the only squeezebox type I didn't own (well, I
 don't have a transporter either ;-) and they were on Amazon in a fire
 sale ($99!), I picked one up.
 
 Of course it's giving me nothing but trouble out of the box :-(.  It
 plays fine through mysb.com, but it won't play from my local server.  I
 suspect this is because it won't downgrade the firware to my local
 version.
 
 It seems to have come with later firmware.  I'm running 7.5.5 for my
 server.  I managed to connect it to mysb.com and upgrade it to the
 firmware there.  But, when I try to connect it to my local server, it
 fails to update the firmware.  It starts and immediately fails.  
 
 Is there a way to manually upgrade the firmware like could be done
 with the controller?  Can the process described here be used to do this?
 Is this a common issue?
 
 I have to say I'm impressed with the hardware itself - very solid
 feeling.  Once I can get it to play music, I can comment on the sound
 quality :-).
 
 Thanks!

You could check the hardware revision as per earlier post in this tread
, there could possibly be a case of very late revisions of Radio not
being able to run to old fw ? ?



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread toby10

Tried just dismissing the firmware update/downgrade on LMS?  Left or
Home button?



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread maggior

I've tried that, but it behaves strangely.  The radio doesn't show up in
the list of players on the web page.  it will let me browse my music
library and appears to play when I play something, but no sound comes
out of the speaker.  Since there is a mismatch between the server and
player firmware, I figure I should resolve that before I conclude there
is some other problem.

It plays Rhapsody fine from mysb.com, so it all seems like a software
problem to me.



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Re: [SlimDevices: Radio] Squeezebox Radio refuses to upgrade (downgrade) firmware

2012-12-11 Thread maggior

spamandy wrote: 
 Hope someone might be able to help with my new squeezebox radio.
 
 This is my second radio - first one works fine.  I'm running the SBS
 (version 7.6.1 - r33110) on a WD MyBookLive NAS.  Both radios connect to
 this via my wifi network.
 
 When I connected the new radio for the first time it prompted to
 'upgrade' it's firmware from 7.7.1-r9592 to the version on the server
 (ie. 7.6.1), which is installed and working fine on my first radio. The
 problem is that if I tell it to upgrade it starts downloading but fails
 at 0% download.  Also, I notice that the wifi signal strength icon on
 the screen changes to red for about 1 second.  From that point the radio
 won't play any music and nothing seems to fix it except a complete
 reboot, after which it asks me to up(down)grade again.  If I abort the
 upgrade at that stage (ie. before trying to upgrade - leaving the
 firmware at 7.7.1) everything works fine.
 
 I wouldn't be bothered about this, except that every time I turn the
 radio on again it keeps hassling me to upgrade and cancelling this every
 time is annoying.  Also, no one else in the family knows how to do this
 so it just adds to my tech support load :)
 
 Any tips?

I'm experiencing exactly the same issue with the exact same symptoms
with a squeezebox radio I just purchased - right down to the behavior of
the wifi signal strength icon turning red for a second.

The solution here was to upgrade to the latest LMS, which is not
something I want to take on at this point.  I'm running 7.5.5. currently
and it works fine for all of my other devices and should work with the
Radio.

I've tried all of the things suggested here - factory reset and using a
wired network connection rather than wireless.  No joy.  

In addition to the annoyance of the request for update, the latest fw
for the radio (which it successfully loaded from mysb.com) doesn't seem
to play well with the 7.5.5 version of server software.  The player
doens't show up in the list of players even though it is connected to
the server.  If I try to play music, it appears to but no sound comes
out of the radio.  it plays Rhapsody fine via mysb.com.

Is there something I can do other than upgrade my server software?  This
is very frustrating, especially since I'm not exactly a squeezebox
newbie :-).



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Re: [SlimDevices: Radio] Radio fails firmware update to 7.5.1 r9218

2012-12-11 Thread maggior

rich.herbs wrote: 
 Based on some comments in the post
 http://forums.slimdevices.com/showthread.php?97331-Downgrade-UE-Smart-Radio-to-Squeeze-OSp=727213viewfull=1#post727213,
 I thought it would be easier to call Logitech and ask them if newer
 radios could be downgraded.
 
 The phone tech support walked me through the usual debugging steps, and
 once stumped by the problem offered to replace the unit.  
 The tech mentioned that based on the serial number, my problem Radio is
 a very recent manufacture.  When I asked him if newer Radios had
 downgrade restrictions (as suggested by pippin in the post referenced
 above) he replied they did not and should all downgrade properly.
 
 Thanks to all who replied to my post.  I will wait for the replacement
 Radio and hope it will downgrade properly.

Did your replacement radio have the same issue?  I'm experiencing the
same issue with a Radio I just purchased and it is driving me crazy.



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Re: [SlimDevices: Radio] Squeezebox Radio refuses to upgrade (downgrade) firmware

2012-12-11 Thread azinck3

I don't have a Radio, but I seem to remember reading somewhere that a
slight change was made to the Radio hardware at some point during the
production run.  The change meant that all Radios with the newer
hardware required 7.7+ versions of LMS.  I hate to spread misinformation
since I can't remember where I read it, but it sure seems like I read it
somewhere



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Re: [SlimDevices: Radio] Squeezebox Radio refuses to upgrade (downgrade) firmware

2012-12-11 Thread maggior

azinck3 wrote: 
 I don't have a Radio, but I seem to remember reading somewhere that a
 slight change was made to the Radio hardware at some point during the
 production run.  The change meant that all Radios with the newer
 hardware required 7.7+ versions of LMS.  I hate to spread misinformation
 since I can't remember where I read it, but it sure seems like I read it
 somewhere

Can anybody confirm this?  Andy or Michael - do you have some insight to
this issue?  In searching the forums, I see I'm not the only person
experiencing this.  I really don't want to take on upgrading my server
software just to support the radio, which should work with 7.5.5.



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread erland

maggior wrote: 
 
 It seems to have come with later firmware.  I'm running 7.5.5 for my
 server.  I managed to connect it to mysb.com and upgrade it to the
 firmware there.  But, when I try to connect it to my local server, it
 fails to update the firmware.  It starts and immediately fails.  
 
As I've understood the UE Smart Radio is unlikely to work with any
Squeezebox firmware prior to 7.7, so I'm afraid you probably have to
upgrade your server to be able to use the downgraded UE Smart Radio with
local music.



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread maggior

I don't have a UE smart radio, it's a squeezebox radio.  

I may have confused people because this thread is indeed about
downgrading the UE smart radio.  

The only reason I posted here was I wanted to know if the manual
firmware update procedure described here would be applicable to moving a
squeezebox radio to a different FW version.

I will be bummed if it turns out that the radio that I have is not
compatable with 7.5.5.

Tonight I will gather information on the hardware version.  Perhaps it
is a case that even though it isn't a UE smart radio, it essentially is
due to the hardware revs.



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Re: [SlimDevices: Radio] Radio fails firmware update to 7.5.1 r9218

2012-12-11 Thread rich.herbs

maggior wrote: 
 Did your replacement radio have the same issue?  I'm experiencing the
 same issue with a Radio I just purchased and it is driving me crazy.

Maggior, I haven't received my replacement yet, but when I do, I will
post the results immediately.  It seems too much of a coincidence that
newer radios don't download the firmware, so I'm afraid that my
replacement will have the same problem.  On the other hand, the two tech
supports that I talked to were adamant that there were no changes to the
Radio and ALL models should downgrade properly, so I'm hoping this is
not a deliberate change that would lock out those of us who like the
7.5x version.



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Re: [SlimDevices: Radio] Radio fails firmware update to 7.5.1 r9218

2012-12-11 Thread maggior

rich.herbs wrote: 
 Maggior, I haven't received my replacement yet, but when I do, I will
 post the results immediately.  It seems too much of a coincidence that
 newer radios don't download the firmware, so I'm afraid that my
 replacement will have the same problem.  On the other hand, the two tech
 supports that I talked to were adamant that there were no changes to the
 Radio and ALL models should downgrade properly, so I'm hoping this is
 not a deliberate change that would lock out those of us who like the
 7.5x version.

OK, I look forward to your results when you post them.

Based on what I've read here in the past regarding the support people -
I would take it with a grain of salt.  They are sometimes misinformed on
their end.  I don't think it is a conincidence either.  If I have any
luck mucking about with my radio, I'll let everybody here know.



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread erland

maggior wrote: 
 I don't have a UE smart radio, it's a squeezebox radio.  
 
 I may have confused people because this thread is indeed about
 downgrading the UE smart radio.  
 
 The only reason I posted here was I wanted to know if the manual
 firmware update procedure described here would be applicable to moving a
 squeezebox radio to a different FW version.
 
 I will be bummed if it turns out that the radio that I have is not
 compatable with 7.5.5.
 
 Tonight I will gather information on the hardware version.  Perhaps it
 is a case that even though it isn't a UE smart radio, it essentially is
 due to the hardware revs.
 
If it's a Radio purchased this year it likely have the same issues as UE
Smart Radio.
If it's an older Radio it should work to just connect it to an older
Squeezebox Server version and if that doesn't work the manual downgrade
procedure should work.

Check the hardware revision by login via ssh and run: cat /proc/cpuinfo
The hardware revision is listed at the end, something like this:
Hardware: Logitech MX25 Baby Board
Revision: 0005

If Revision is 0007 the Radio will likely only work with 7.7 firmware,
but if it's 0005 or lower you should be able to downgrade it manually.
If manual downgrade directly to 7.5.5 doesn't work, you can try to do it
in steps, you will find the firmware files here:
http://update.mysqueezebox.com/update/firmware/



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread toby10

Simple test, run LMS 7.7.2 on a different computer (i.e. not the
computer currently running your LMS 7.5), connect Radio to LMS 7.7.2,
see if it connects.
It won't update/downgrade cuz 7.7.2 is what your Radio currently has,
having been connected to MySB.com.



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread maggior

erland wrote: 
 If it's a Radio purchased this year it likely have the same issues as UE
 Smart Radio.
 If it's an older Radio it should work to just connect it to an older
 Squeezebox Server version and if that doesn't work the manual downgrade
 procedure should work.
 
 Check the hardware revision by login via ssh and run: cat /proc/cpuinfo
 The hardware revision is listed at the end, something like this:
 Hardware  : Logitech MX25 Baby Board
 Revision  : 0005
 
 If Revision is 0007 the Radio will likely only work with 7.7 firmware,
 but if it's 0005 or lower you should be able to downgrade it manually.
 If manual downgrade directly to 7.5.5 doesn't work, you can try to do it
 in steps, you will find the firmware files here:
 http://update.mysqueezebox.com/update/firmware/

Thanks erland.

You say the Radio will likely only work  Do we have confirmation
of this?  It would be good to have a definitive answer on this to save
other needlessly thrashing about trying to get something that won't work
to work.

It's always an adventure :-).

Regarding tob10's suggestion - I do have a second system running lms as
an experiment for my 2 logitech revues (another fun adventure!).  I'll
see what happens if I try to connect to it.  By the time I thought to do
that last night, I had just had enough and gave up.



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Re: [SlimDevices: Radio] Upgrade SB Radio to UE Radio

2012-12-11 Thread ShutterShock

I want everyone on this, and related threads, to know how grateful I am
for all the digging you did so that we can enjoy the Squeezebox
experience on the Smart Radio. Here's what I've gained back with the
'downgrade':

- Playlists (something I've spent a lot of time putting together)
- Podcasts (I think the Squeezebox implementation is the best I've used
for accessing podcasts 'on demand')
- One echosystem for all my music and players
- iPeng to control said echosystem (BTW, I LOVE the new UI on the latest
version of iPeng)
- Synchronization accross a single echosystem
- Support for playback of hi res files
- Anything else I may have left out

Again, thanks very much everyone.



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread pippin

Well, I can definitely tell you about people who tried it (with a
Squeezebox Radio) and it didn't work. The problem is that the radio
pulls the update but then crashes on install so you've got a semi-brick
and need to do a firmware reset.

Logitech needs to communicate that, IMHO, it must give them a lot of
sent-back devices of users who don't know what's going on and use an old
server.

It's a big mistake to not change the model name because this way the new
devices will just automatically download and install an incompatible
firmware if you just connect them to an old server. And nothing tells
you that this would cause trouble,

Kind of an auto-brick feature.



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread maggior

Thanks pippin.

I'm finding that it won't auto brick when you try to connect it to an
older server, it just immediately fails with no details as to why.

If I find that it is the new hardware, I won't waste my time trying to
manually downgrade to the older firmware - I don't need to deal with
unbricking my radio.  I will consider upgrading to LMS for my main
server.  Other than that, Amazon is really great with returns :-).

This a nice parting blow to us squeezebox users!  Unbelievable...you
can't even make this stuff up.



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread pippin

Well, I think they just didn't think about it when bringing in the new
hardware revision. Remember,mist always been a Slimdevices (even before
Logitech times) philosophy that you should always use the latest server
version with your device and match up firmware and server.

I've been trying to tell them for years that its eventually going to
hurt if your devices are not compatible to different server versions on
the protocol level. Would eventually have become a real issue with the
App hadn't they discontinued the platform, it's unbelievable how much
code I have in iPeng just to cope with different server versions.

Now all of that paid off nicely when doing iPeng UE, because UE works
fine with my legacy code where it did not with the one for the current
generation of LMS :)



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread maggior

pippin wrote: 
 Well, I think they just didn't think about it when bringing in the new
 hardware revision. Remember,mist always been a Slimdevices (even before
 Logitech times) philosophy that you should always use the latest server
 version with your device and match up firmware and server.
 

I thought that was the reason for the automatic fw upgrades/downgrades
based on the server version - you were guaranteed to be running FW
compatable with the server software.  There, all they had to do was make
sure that the interfaces required for upgrading/downgrading fw were
front and backward compatable.  I can see how it would be a nightmare
and restrictive if you had to maintain full backward compatability to
run any FW with any server.

I'm realistic and don't expect the new radio FW to work with an old
version of the server.  What I do expect to work is the ability to
automatically load the appropriate FW version for the server version I'm
running.  I've never encountered an issue with this until now.



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread Mnyb

I speculate that the last production run of Radio realy is the UE
hardware , they just did not care the match the transition .

Given that Logitech does not care for user with a local server anymoore
and mysqueezebox.com is always up to date .

I think someone took a shortcut and hoped a small run of  not really
radios  would just pass by unseen :)



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread maggior

pippin wrote: 
 Oh, then try to run a, say, Touch or Radio, with SqueezeCenter 7.3. Same
 thing, they don't work because there _is_ no working firmware for these
 devices and this server version.
 The one thing that's worse here is that you can't really distinguish the
 devices and nobody tells you and that not even the server knows that
 there's an incompatible player connecting.

That I know - I certainly don't expect hardware that didn't exist when
particular versions of server software were made to work.  When new
hardware would come out, you would have to upgrade to the new version of
server software.  The Radio has been around for years - certainly before
7.5.5 was released.

I see where you are coming from - as an app you didn't have the luxury
of saying my app only works with current/latest versions of squeezebox
server.



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread pippin

Yes. But also: this is what you've got here, too: it's a new hardware
that only works with the server version available when it came to, it's
just that you can't immediately see that it's a new hardware.



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread maggior

pippin wrote: 
 Yes. But also: this is what you've got here, too: it's a new hardware
 that only works with the server version available when it came to, it's
 just that you can't immediately see that it's a new hardware.

That is truely evil if that is what is really going on!  Ugh!!

I'm starting to regret buying this Radio :-).



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread maggior

So my SB Radio is revision 0007 per a cat of /proc/cpuinfo.

...sigh...

Sorry, but I'm going to vent...

This absolutely ludicrous!!  I don't care what actual hardware exists
inside the box, it is a squeezebox radio (says so right on the case!). 
It's not a Radio Rev. 2, it's not a UE Smart Radio.  It SHOULD support
whatever software was designed to support the Radio.  

I find myself not feeling so bad about the demise of the squeezebox -
this is just absurd.  Sorry to the developers still working on this
stuff - I'm sure it's not your fault, this smells of mismanagement. 
Talk about fodder for Scott Adams in his Dilbert strip!

I will give LMS 7.7.2 (or whatever the latest is) a try.  If I find
there are issues using ALL of my other squeezeboxes with it, my Radio
will quickly go back in it's box back to Amazon.  It's just not worth
it!

Thankfully I didn't suggest my friend at work get a Radio - he got a
Grace digital radio instead.  Now I don't feel bad that I didn't suggest
the Radio.

OK, vent done.

For those of you that may stumble on this thread, here's the deal.  If
you have a new squeezebox radio and it will update to the FW on
mysb.com, but will not update to the version you run locally that is
older than 7.7.2, you will have no choice but to upgrade to 7.7.2 of
LMS.  What you attempt the FW update to something  7.7.2, it will
appear to start at 0%, and immediately fail.  When it fails, the wifi
icon will briefly turn to red and back to white.  No matter what you do,
it just won't update.

Confirm this by ssh'ing into your radio and cat'ing /proc/cpuinfo.  If
you see revision 0007 at the end, you are definitely in this boat.

If you attempt to play music with the newer FW on the radio with your
7.7.2 server, it will appear to play, but no sound will come out. 
Navigating menus will be slow.  You try to reconnect to mysb.com and it
will restart itself and upon reboot will send a crash report to
logitech.  Now you connect to mysb.com and it works as it should.

Great stuff eh?  You just can't make this stuff up.

It's like Logitech is holding up its middle finger at us as they close
the door to the squeezebox.  Thanks a bunch guys, really appreciate it!

(guess the rant wasn't quite done yet ;-).



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Re: [SlimDevices: Radio] Downgrade UE Smart Radio to Squeeze OS

2012-12-11 Thread pippin

Two things: I have seen worse server versions than 7.7.2, if you want
all the bugs out, try 7.3 beta or 7.8 beta (this may have other bugs but
I'm quite happy with it myself). The important part is to turn off the
scanning for images and videos (no, this has nothing to do with album
artwork) if you want it reliable.

And then (although this is really nitpicking): the 7.7.x firmware will
probably also work with a 7.6 server, just not with 7.5 or older.



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