Re: [RE-wrenches] Radian orders hardware problems

2018-12-04 Thread frenergy 
When I've purchased shunts from AEE, they've been the "good " ones, 
solid base, they look like Deltecs.


Bill

Feather River Solar Electric
Bill Battagin, Owner
4291 Nelson St.
Taylorsville, CA 95983
530.284.7849
CA Lic 874049
www.frenergy.net



On 12/4/2018 2:13 PM, James Jefferson Jarvis wrote:

Deltec makes the good shunts.
http://deltecco.com/

That series of shunt is pretty cheap in small quantities. Less than $30.

Empro is another US shunt manufacturer:
http://www.emproshunts.com/home.aspx



On 12/4/2018 1:39 PM, William Miller wrote:
When you are aligning negative busses to bolt them to bottom of 
inverter, be very careful if you need to move the bars to align with 
holes.  It is real easy to fracture the sub-standard shunt bases.  
See attached photo comparing the kind of shunt you want versus what 
Outback ships.  I am looking for a source for the sold-base units. 
Anyone know for sure where to find the good ones?



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Re: [RE-wrenches] Radian orders hardware problems

2018-12-04 Thread James Jefferson Jarvis 

Deltec makes the good shunts.
http://deltecco.com/

That series of shunt is pretty cheap in small quantities. Less than $30.

Empro is another US shunt manufacturer:
http://www.emproshunts.com/home.aspx



On 12/4/2018 1:39 PM, William Miller wrote:
When you are aligning negative busses to bolt them to bottom of 
inverter, be very careful if you need to move the bars to align with 
holes.  It is real easy to fracture the sub-standard shunt bases.  See 
attached photo comparing the kind of shunt you want versus what Outback 
ships.  I am looking for a source for the sold-base units. Anyone know 
for sure where to find the good ones?


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APRS World, LLC
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Re: [RE-wrenches] Radian orders hardware problems

2018-12-04 Thread Kienan Maxfield 
I have installed a whole lot of GSLCs and Radians. That is the primary product 
I've installed over the last 5 years. I have always purchased the Radian with 
the GSLC175-PV-120/240 which comes pre-wired with three shunts etc.

I have never had any problems with missing or broken/cracked parts but I have 
seen the wiring come loose in shipping. I saw one shunt that melted due to an 
under-torqued bolt.

I had a Flex-Net that was pre-wired wrong. That issue cost me an extra trip to 
the remote site at over 8 hours of drive time alone because the initial 
misdiagnosis was a faulty Flex-Net. That one took me a long time to diagnose 
because I was operating under the assumption that the factory wouldn't have 
wired it wrong. Of course, tech support never guessed that was the issue 
either. This was the one time that I felt like the manufacturer should have 
definitely compensated me for some of my costs... but I didn't figure that 
they'd go for that idea so I didn't ask.

I have had a lot of warranty issues with the earlier Radians and the old Mate 
3, but so far I've had really good luck recent Radians for off-grid use and 
with the new Mate 3s. The strangest issue I've had (and still have) with a 
Radian is that at one site, every once in a while, the grid-tied radian gets 
stuck in export mode and it'll drain the battery to somewhere around 85% or 
lower, sometimes exporting until 1 A.M. It is very infrequent and impossible to 
predict so that issue has never been solved.

Thanks,
Kienan

Maxfield Solar
maxfieldso...@hotmail.com<mailto:maxfieldso...@hotmail.com>
(801) 477-0-SUN (477-0786)
(801) 631-5584 (Cell)

From: RE-wrenches  on behalf of 
William Miller 
Sent: Tuesday, December 4, 2018 12:39 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Radian orders hardware problems


Chris:



We mostly install 8048 inverters.  Regardless, you need all of the hardware for 
installing a 4048 or an 8048 and any GSLC.  Not having them is a huge headache 
and cost.  I can’t believe Outback is still letting this happen.



I would familiarize myself with what is needed and inventory as soon as the 
equipment is received.  Here is a partial list, from memory, and partial photo 
attached.  I can’t guarantee this list is complete, but it is a start.



1. 2 or 4 8 MM bolts and washers for Pos and Neg ports.

2. Remove and check shunt for cracks.

3. All Neg bus bar parts.  Includes two or three bars, 8mm nuts and washers 
(photo below).

4. All Pos bus bar parts.  Includes two or three bars, 8mm nuts and washers 
(photo below).

5. Flat plate with 10 holes for ganging inverter breakers (photo below).

6. Screws to mount breakers and FNDC to panels.

7. Dead-front screws.

8. Cover screws.



[cid:image004.jpg@01D48BC6.14159050]



Some of the above parts ship with the inverters, some with the GSLCs.



When you are aligning negative busses to bolt them to bottom of inverter, be 
very careful if you need to move the bars to align with holes.  It is real easy 
to fracture the sub-standard shunt bases.  See attached photo comparing the 
kind of shunt you want versus what Outback ships.  I am looking for a source 
for the sold-base units. Anyone know for sure where to find the good ones?



[cid:image006.jpg@01D48BC6.14159050]



I hope this information and level of detail will help some of you save the 
headaches and frustration I have suffered.



William





[Gradient Cap_mini]
Lic 773985
millersolar.com<http://www.millersolar.com/>
805-438-5600



From: RE-wrenches 
[mailto:re-wrenches-boun...@lists.re-wrenches.org<mailto:re-wrenches-boun...@lists.re-wrenches.org>]
 On Behalf Of 
cwar...@entech-engineering.com<mailto:cwar...@entech-engineering.com>
Sent: Tuesday, December 04, 2018 2:20 AM
To: RE-wrenches
Subject: Re: [RE-wrenches] Radian orders hardware problems



I have only installed two so far on the small island I live on and had none of 
these problems.  We have installed 4048's and I am wondering if these problems 
are with 8048s or 4048s?  Thank you, Chris Warfel




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Re: [RE-wrenches] Radian orders hardware problems

2018-12-04 Thread William Miller 
Chris:



We mostly install 8048 inverters.  Regardless, you need all of the hardware
for installing a 4048 or an 8048 and any GSLC.  Not having them is a huge
headache and cost.  I can’t believe Outback is still letting this happen.



I would familiarize myself with what is needed and inventory as soon as the
equipment is received.  Here is a partial list, from memory, and partial
photo attached.  I can’t guarantee this list is complete, but it is a start.



1. 2 or 4 8 MM bolts and washers for Pos and Neg ports.

2. Remove and check shunt for cracks.

3. All Neg bus bar parts.  Includes two or three bars, 8mm nuts and
washers (photo below).

4. All Pos bus bar parts.  Includes two or three bars, 8mm nuts and
washers (photo below).

5. Flat plate with 10 holes for ganging inverter breakers (photo below).

6. Screws to mount breakers and FNDC to panels.

7. Dead-front screws.

8. Cover screws.





Some of the above parts ship with the inverters, some with the GSLCs.



When you are aligning negative busses to bolt them to bottom of inverter,
be very careful if you need to move the bars to align with holes.  It is
real easy to fracture the sub-standard shunt bases.  See attached photo
comparing the kind of shunt you want versus what Outback ships.  I am
looking for a source for the sold-base units. Anyone know for sure where to
find the good ones?





I hope this information and level of detail will help some of you save the
headaches and frustration I have suffered.



William





[image: Gradient Cap_mini]
Lic 773985
millersolar.com <http://www.millersolar.com/>
805-438-5600



*From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On
Behalf Of *cwar...@entech-engineering.com
*Sent:* Tuesday, December 04, 2018 2:20 AM
*To:* RE-wrenches
*Subject:* Re: [RE-wrenches] Radian orders hardware problems



I have only installed two so far on the small island I live on and had none
of these problems.  We have installed 4048's and I am wondering if these
problems are with 8048s or 4048s?  Thank you, Chris Warfel
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Re: [RE-wrenches] Radian orders hardware problems

2018-12-04 Thread jerrysgarage01 
WrenchesI  have installed several in Hawaii in recent months and more in 
California, l have not had any issues with either out of the box or pre-wired. 
With the Shunts it may have been a batch but missing hardware is just that, 
missing. I will keep an eye out and we will see.Jerry


Sent from my Verizon, Samsung Galaxy smartphone
 Original message From: cwar...@entech-engineering.com Date: 
12/4/18  2:20 AM  (GMT-08:00) To: RE-wrenches 
 Subject: Re: [RE-wrenches] Radian orders 
hardware problems 

I have only installed two so far on the small island I live on and had none of 
these problems.  We have installed 4048's and I am wondering if these problems 
are with 8048s or 4048s?  Thank you, Chris Warfel
 


On 2018-12-03 14:34, Lones Tuss wrote:


Hello William
Sorry for the issues and troubles. I have forwarded your concerns on to the 
responsible parties. I have requested additional bolts which once I receive 
them I will send them on to you.
Take Care Sir
 


From: RE-wrenches  On Behalf Of 
William Miller
Sent: Saturday, December 1, 2018 1:47 PM
To: RE-wrenches 
Subject: [RE-wrenches] Radian orders hardware problems


 
** [EXTERNAL EMAIL] - Please report any suspicious attachments, links, or 
requests for sensitive information to the Help Desk. ** 


Wrenches:
 
I am reaching out to this group to see if anyone is having the problems we are. 
 At least 50% of the Radian inverters and/or GSLC cabinets we order arrive 
missing some part or piece required to install the inverter.  Sometimes it is 
one or more of the bus bars to connect the main DC breaker to the inverter, 
sometimes it is one of the 8mm nuts required on these bus bars, and the most 
recent order, and on our most recent order, one of the inverters was missing 
the 8mm bolts and washers required to connect the bus bars to the inverter plus 
and minus ports.
 
We have been having this problem for years.  Has anyone else experienced this, 
or is it just me?
 
Also, the shunts provided in the GSLC cabinets are crap.  It used to be the 
shunts had a solid base.  Now the bases are hollow.  We use to see these shunt 
bases cracked almost 100% of the time in shipping because the long, 
cantilevered negative bus bar was entirely supported at one end by the shunt.  
Any modest bump on the GSLC cabinet broke the shunt.  Now we receive them 
intact because Alpha has stopped installing the shunt prior to shipping.  The 
problem persists, however, because if you put the slightest pressure on the 
negative bus bar to align the holes to install the bolts (if they arrive), 
minimal strain in the base of the shunt cracks it.  See the photos below of the 
old versus new style shunt. 
 
Each of these problems slows down an install and creates frustration.  This 
persistent pattern is really not acceptable.
 
Lones, please investigate these problems and let us know if they can be 
rectified.  And please, send me a set of the 8mm bolts.
 
Thank you,
 
William Miller
 

 Lic 773985
millersolar.com
 805-438-5600
 




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Re: [RE-wrenches] Radian orders hardware problems

2018-12-04 Thread Michael Morningstar 
William,

I wish I didn’t know what you are talking about. I too have encountered missing 
parts and have dealt with the crappy shunt. I switched to purchasing pre-wired 
power centers built by a company in Mount Shasta. They will accommodate my 
requests for small deviations from standard layout. I’m curious how many 
problems with inverters and boards folks see. 2016-17 saw me swapping out a lot 
of components. One Radian was 1/2 DOA, and another lost an inverter after a 
week.

Michael


> On Dec 4, 2018, at 2:20 AM, cwar...@entech-engineering.com wrote:
> 
> I have only installed two so far on the small island I live on and had none 
> of these problems.  We have installed 4048's and I am wondering if these 
> problems are with 8048s or 4048s?  Thank you, Chris Warfel. 
> 
>  
> 
> 
> On 2018-12-03 14:34, Lones Tuss wrote:
> 
>> Hello William
>> 
>> Sorry for the issues and troubles. I have forwarded your concerns on to the 
>> responsible parties. I have requested additional bolts which once I receive 
>> them I will send them on to you.
>> 
>> Take Care Sir
>> 
>>  
>> 
>> From: RE-wrenches  On Behalf Of 
>> William Miller
>> Sent: Saturday, December 1, 2018 1:47 PM
>> To: RE-wrenches 
>> Subject: [RE-wrenches] Radian orders hardware problems
>>  
>> 
>> ** [EXTERNAL EMAIL] - Please report any suspicious attachments, links, or 
>> requests for sensitive information to the Help Desk. **
>> 
>> Wrenches:
>>  
>> I am reaching out to this group to see if anyone is having the problems we 
>> are.  At least 50% of the Radian inverters and/or GSLC cabinets we order 
>> arrive missing some part or piece required to install the inverter.  
>> Sometimes it is one or more of the bus bars to connect the main DC breaker 
>> to the inverter, sometimes it is one of the 8mm nuts required on these bus 
>> bars, and the most recent order, and on our most recent order, one of the 
>> inverters was missing the 8mm bolts and washers required to connect the bus 
>> bars to the inverter plus and minus ports.
>>  
>> We have been having this problem for years.  Has anyone else experienced 
>> this, or is it just me?
>>  
>> Also, the shunts provided in the GSLC cabinets are crap.  It used to be the 
>> shunts had a solid base.  Now the bases are hollow.  We use to see these 
>> shunt bases cracked almost 100% of the time in shipping because the long, 
>> cantilevered negative bus bar was entirely supported at one end by the 
>> shunt.  Any modest bump on the GSLC cabinet broke the shunt.  Now we receive 
>> them intact because Alpha has stopped installing the shunt prior to 
>> shipping.  The problem persists, however, because if you put the slightest 
>> pressure on the negative bus bar to align the holes to install the bolts (if 
>> they arrive), minimal strain in the base of the shunt cracks it.  See the 
>> photos below of the old versus new style shunt.
>>  
>> Each of these problems slows down an install and creates frustration.  This 
>> persistent pattern is really not acceptable.
>>  
>> Lones, please investigate these problems and let us know if they can be 
>> rectified.  And please, send me a set of the 8mm bolts.
>>  
>> Thank you,
>>  
>> William Miller
>>  
>> 
>> Lic 773985
>> millersolar.com <http://www.millersolar.com/>
>> 805-438-5600
>>  
>> ___
>> List sponsored by Redwood Alliance
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Re: [RE-wrenches] Radian orders hardware problems

2018-12-04 Thread cwarfel 
I have only installed two so far on the small island I live on and had
none of these problems.  We have installed 4048's and I am wondering if
these problems are with 8048s or 4048s?  Thank you, Chris Warfel

On 2018-12-03 14:34, Lones Tuss wrote:

> Hello William 
> 
> Sorry for the issues and troubles. I have forwarded your concerns on to the 
> responsible parties. I have requested additional bolts which once I receive 
> them I will send them on to you. 
> 
> Take Care Sir 
> 
> FROM: RE-wrenches  ON BEHALF OF 
> William Miller
> SENT: Saturday, December 1, 2018 1:47 PM
> TO: RE-wrenches 
> SUBJECT: [RE-wrenches] Radian orders hardware problems 
> 
> ** [EXTERNAL EMAIL] - PLEASE REPORT ANY SUSPICIOUS ATTACHMENTS, LINKS, OR 
> REQUESTS FOR SENSITIVE INFORMATION TO THE HELP DESK. ** 
> 
> -
> 
> Wrenches: 
> 
> I am reaching out to this group to see if anyone is having the problems we 
> are.  At least 50% of the Radian inverters and/or GSLC cabinets we order 
> arrive missing some part or piece required to install the inverter.  
> Sometimes it is one or more of the bus bars to connect the main DC breaker to 
> the inverter, sometimes it is one of the 8mm nuts required on these bus bars, 
> and the most recent order, and on our most recent order, one of the inverters 
> was missing the 8mm bolts and washers required to connect the bus bars to the 
> inverter plus and minus ports. 
> 
> We have been having this problem for years.  Has anyone else experienced 
> this, or is it just me? 
> 
> Also, the shunts provided in the GSLC cabinets are crap.  It used to be the 
> shunts had a solid base.  Now the bases are hollow.  We use to see these 
> shunt bases cracked almost 100% of the time in shipping because the long, 
> cantilevered negative bus bar was entirely supported at one end by the shunt. 
>  Any modest bump on the GSLC cabinet broke the shunt.  Now we receive them 
> intact because Alpha has stopped installing the shunt prior to shipping.  The 
> problem persists, however, because if you put the slightest pressure on the 
> negative bus bar to align the holes to install the bolts (if they arrive), 
> minimal strain in the base of the shunt cracks it.  See the photos below of 
> the old versus new style shunt. 
> 
> Each of these problems slows down an install and creates frustration.  This 
> persistent pattern is really not acceptable. 
> 
> Lones, please investigate these problems and let us know if they can be 
> rectified.  And please, send me a set of the 8mm bolts. 
> 
> Thank you, 
> 
> William Miller 
> 
> Lic 773985
> millersolar.com [1]
> 805-438-5600 
> 
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[RE-wrenches] Radian orders hardware problems

2018-12-01 Thread William Miller 
Wrenches:



I am reaching out to this group to see if anyone is having the problems we
are.  At least 50% of the Radian inverters and/or GSLC cabinets we order
arrive missing some part or piece required to install the inverter.
Sometimes it is one or more of the bus bars to connect the main DC breaker
to the inverter, sometimes it is one of the 8mm nuts required on these bus
bars, and the most recent order, and on our most recent order, one of the
inverters was missing the 8mm bolts and washers required to connect the bus
bars to the inverter plus and minus ports.



We have been having this problem for years.  Has anyone else experienced
this, or is it just me?



Also, the shunts provided in the GSLC cabinets are crap.  It used to be the
shunts had a solid base.  Now the bases are hollow.  We use to see these
shunt bases cracked almost 100% of the time in shipping because the long,
cantilevered negative bus bar was entirely supported at one end by the
shunt.  Any modest bump on the GSLC cabinet broke the shunt.  Now we
receive them intact because Alpha has stopped installing the shunt prior to
shipping.  The problem persists, however, because if you put the slightest
pressure on the negative bus bar to align the holes to install the bolts
(if they arrive), minimal strain in the base of the shunt cracks it.  See
the photos below of the old versus new style shunt.



Each of these problems slows down an install and creates frustration.  This
persistent pattern is really not acceptable.



Lones, please investigate these problems and let us know if they can be
rectified.  And please, send me a set of the 8mm bolts.



Thank you,



William Miller



[image: Gradient Cap_mini]
Lic 773985
millersolar.com 
805-438-5600
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