Re: SMTP problem -- who's at fault?
Paul B. Gallagher wrote: Yesterday, I packed up my fully functional laptop with SM 1.1.16 and brought it to a different location, where we plugged an Ethernet cable into my host's Verizon FiOS router. I can browse, receive mail, and post to NGs, but not send POP3 mail. I keep getting a message saying a connection cannot be made to the SMTP server. This applies to three different SMTP servers hosted by three entirely separate companies. I can retrieve mail from all three. Check with those ISPs. I tried upgrading to v. 2.0.6 (which I'd been meaning to do anyway), but that didn't help. I can ping the servers and get a quick response from each, but that doesn't mean I can send POP3 mail. My LAN connection is set to get IP and DNS server addresses automatically (I'm not forcing any particular addresses). This has always worked fine at this location, and my very knowledgeable host says he hasn't changed anything in his settings, firewall, etc. For that matter, neither have I since my last visit. Any ideas where to start troubleshooting? Thanks. get a gmail account, then you can send via smtp.gmail.com and pickup via pop.gmail.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Rick Merrill wrote: Paul B. Gallagher wrote: Yesterday, I packed up my fully functional laptop with SM 1.1.16 and brought it to a different location, where we plugged an Ethernet cable into my host's Verizon FiOS router. I can browse, receive mail, and post to NGs, but not send POP3 mail. I keep getting a message saying a connection cannot be made to the SMTP server. This applies to three different SMTP servers hosted by three entirely separate companies. I can retrieve mail from all three. Check with those ISPs. Hard to believe all three of them went bad all at once. Much more likely the trouble is at my end. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
>> I keep getting a message saying a connection cannot be made to the SMTP server. << most likely a configuration problem... each internet connection limits open smtp server access to _only_ those connected via the service that provides the server... i.e. using a RR server, their smtp server can't be used if connected via any other isp provider such as verizon and probably any other location than your home location. The normal solution nowadays is to use smtp authentication using your account's mail id and password. A quick and easy fix is to use the webmail interface provided by your isp until you get it sorted out. fwiw, Sending and receiving email are two completely separate operations... the only thing that connects them is your email client, so, pop3" working" has zero bearing on smtp problems. Hope that this information is of value. Beverly Howard ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Beverly Howard wrote: >> I keep getting a message saying a connection cannot be made to the SMTP server. << most likely a configuration problem... each internet connection limits open smtp server access to _only_ those connected via the service that provides the server... i.e. using a RR server, their smtp server can't be used if connected via any other isp provider such as verizon and probably any other location than your home location. A reasonable hypothesis, but I've always been able to send using my company's SMTP server through my DirecWay (hughes.net) connection. My company isn't an ISP and doesn't offer that service. The normal solution nowadays is to use smtp authentication using your account's mail id and password. A quick and easy fix is to use the webmail interface provided by your isp until you get it sorted out. How do I do SMTP authentication? fwiw, Sending and receiving email are two completely separate operations... the only thing that connects them is your email client, so, pop3" working" has zero bearing on smtp problems. I mentioned it more to demonstrate that I do in fact have Internet connectivity; it's not a cable unplugged kind of thing, and the mail servers are not down. Hope that this information is of value. Thanks. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Paul B. Gallagher wrote: Yesterday, I packed up my fully functional laptop with SM 1.1.16 and brought it to a different location, where we plugged an Ethernet cable into my host's Verizon FiOS router. I can browse, receive mail, and post to NGs, but not send POP3 mail. I keep getting a message saying a connection cannot be made to the SMTP server. This applies to three different SMTP servers hosted by three entirely separate companies. I can retrieve mail from all three. I tried upgrading to v. 2.0.6 (which I'd been meaning to do anyway), but that didn't help. I can ping the servers and get a quick response from each, but that doesn't mean I can send POP3 mail. My LAN connection is set to get IP and DNS server addresses automatically (I'm not forcing any particular addresses). This has always worked fine at this location, and my very knowledgeable host says he hasn't changed anything in his settings, firewall, etc. For that matter, neither have I since my last visit. Any ideas where to start troubleshooting? Thanks. Each outgoing server (smtp) has its own settings. Sometimes you can access an outgoing server from another isp, but that is rare. In SM 1xxx, edit/mail&newgroup acct settings/outgoing server (smtp)/ edit or add as necessary. Fill in the blanks with the appropriate data. You can have multiple smtp's but will have to set for the one that you currently use. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Paul B. Gallagher wrote: Beverly Howard wrote: >> I keep getting a message saying a connection cannot be made to the SMTP server. << most likely a configuration problem... each internet connection limits open smtp server access to _only_ those connected via the service that provides the server... i.e. using a RR server, their smtp server can't be used if connected via any other isp provider such as verizon and probably any other location than your home location. A reasonable hypothesis, but I've always been able to send using my company's SMTP server through my DirecWay (hughes.net) connection. My company isn't an ISP and doesn't offer that service. The normal solution nowadays is to use smtp authentication using your account's mail id and password. A quick and easy fix is to use the webmail interface provided by your isp until you get it sorted out. How do I do SMTP authentication? fwiw, Sending and receiving email are two completely separate operations... the only thing that connects them is your email client, so, pop3" working" has zero bearing on smtp problems. I mentioned it more to demonstrate that I do in fact have Internet connectivity; it's not a cable unplugged kind of thing, and the mail servers are not down. Hope that this information is of value. Thanks. Here is what I use on Verizon FiOS for SMTP: Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None On the Connection Security = None: that is the only way I can get it to work for Verizon. Everybody else wants you to select SSL/TSL but Verizon wants "None" ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
>> How do I do SMTP authentication? << Depends on the service... but within seamonkey mail at the connection where you have the problem edit/mailaccountsettings/outgoing//edit Start with simply use name and password (normally your mail login) and "TLS if available" and if that does not work, try SSL Most isp's will have instructions or tech support to answer the above questions, although time warner's default response is "smtp is not included in your service" Beverly Howard ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Beverly Howard wrote: >> How do I do SMTP authentication? << Depends on the service... but within seamonkey mail at the connection where you have the problem edit/mailaccountsettings/outgoing//edit Start with simply use name and password (normally your mail login) and "TLS if available" and if that does not work, try SSL These options are not available on SM 2.0. I can choose STARTLS or TLS/SSL, but there's no place to enter username and password, only the smtp server name and the port. Have tried all the possibilities in turn, and all failed. Most isp's will have instructions or tech support to answer the above questions, although time warner's default response is "smtp is not included in your service" Right... "We'll let you receive mail but we won't let you send it." -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Arnie Goetchius wrote: Paul B. Gallagher wrote: Beverly Howard wrote: >> I keep getting a message saying a connection cannot be made to the SMTP server. << most likely a configuration problem... each internet connection limits open smtp server access to _only_ those connected via the service that provides the server... i.e. using a RR server, their smtp server can't be used if connected via any other isp provider such as verizon and probably any other location than your home location. A reasonable hypothesis, but I've always been able to send using my company's SMTP server through my DirecWay (hughes.net) connection. My company isn't an ISP and doesn't offer that service. The normal solution nowadays is to use smtp authentication using your account's mail id and password. A quick and easy fix is to use the webmail interface provided by your isp until you get it sorted out. How do I do SMTP authentication? fwiw, Sending and receiving email are two completely separate operations... the only thing that connects them is your email client, so, pop3" working" has zero bearing on smtp problems. I mentioned it more to demonstrate that I do in fact have Internet connectivity; it's not a cable unplugged kind of thing, and the mail servers are not down. Hope that this information is of value. Thanks. Here is what I use on Verizon FiOS for SMTP: Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None On the Connection Security = None: that is the only way I can get it to work for Verizon. Everybody else wants you to select SSL/TSL but Verizon wants "None" Thanks, but I don't have a Verizon account. I'm just temporarily piggybacking on my host's connection while I'm living in his house. Still, I'll try setting up another SMTP server as if I did and see if that works. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Paul B. Gallagher wrote: Arnie Goetchius wrote: Here is what I use on Verizon FiOS for SMTP: Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None On the Connection Security = None: that is the only way I can get it to work for Verizon. Everybody else wants you to select SSL/TSL but Verizon wants "None" Thanks, but I don't have a Verizon account. I'm just temporarily piggybacking on my host's connection while I'm living in his house. Still, I'll try setting up another SMTP server as if I did and see if that works. Nope, no go. It wants my password, and of course I don't have one. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Paul B. Gallagher wrote: Paul B. Gallagher wrote: Arnie Goetchius wrote: Here is what I use on Verizon FiOS for SMTP: Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None On the Connection Security = None: that is the only way I can get it to work for Verizon. Everybody else wants you to select SSL/TSL but Verizon wants "None" Thanks, but I don't have a Verizon account. I'm just temporarily piggybacking on my host's connection while I'm living in his house. Still, I'll try setting up another SMTP server as if I did and see if that works. Nope, no go. It wants my password, and of course I don't have one. I also have an account with Yahoo. I have no problems receiving or sending email using the Yahoo SMTP and POP3 even though FiOS is still providing my internet connection. Sorry I couldn't be more helpful. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
After much thought Paul B. Gallagher wrote: Arnie Goetchius wrote: Paul B. Gallagher wrote: Beverly Howard wrote: >> I keep getting a message saying a connection cannot be made to the SMTP server. << most likely a configuration problem... each internet connection limits open smtp server access to _only_ those connected via the service that provides the server... i.e. using a RR server, their smtp server can't be used if connected via any other isp provider such as verizon and probably any other location than your home location. A reasonable hypothesis, but I've always been able to send using my company's SMTP server through my DirecWay (hughes.net) connection. My company isn't an ISP and doesn't offer that service. The normal solution nowadays is to use smtp authentication using your account's mail id and password. A quick and easy fix is to use the webmail interface provided by your isp until you get it sorted out. How do I do SMTP authentication? fwiw, Sending and receiving email are two completely separate operations... the only thing that connects them is your email client, so, pop3" working" has zero bearing on smtp problems. I mentioned it more to demonstrate that I do in fact have Internet connectivity; it's not a cable unplugged kind of thing, and the mail servers are not down. Hope that this information is of value. Thanks. Here is what I use on Verizon FiOS for SMTP: Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None On the Connection Security = None: that is the only way I can get it to work for Verizon. Everybody else wants you to select SSL/TSL but Verizon wants "None" Thanks, but I don't have a Verizon account. I'm just temporarily piggybacking on my host's connection while I'm living in his house. Still, I'll try setting up another SMTP server as if I did and see if that works. Set up a new SMTP account by going to Edit/Mail&Newsgroup Account Settings/Outgoing Server (SMTP)/Add Call it "Alias" and set it as the above, ie: Description: Alias Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None Now set up a new account using Edit/Mail&Newsgroup Account Settings/Add Account Call the account Alias and fill in what you want (name & e-mail address - must be a valid e-mail address) and go down to the 'Outgoing server' box and select Alias. This should work with Verizon FIOS. -- Ed http://mysite.verizon.net/vze1zhwu/ Powered by SeaMonkey: http://www.seamonkey-project.org/ "Yee-Haw!" is NOT a foreign policy. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
After much thought W3BNR wrote: After much thought Paul B. Gallagher wrote: Arnie Goetchius wrote: Paul B. Gallagher wrote: Beverly Howard wrote: >> I keep getting a message saying a connection cannot be made to the SMTP server. << most likely a configuration problem... each internet connection limits open smtp server access to _only_ those connected via the service that provides the server... i.e. using a RR server, their smtp server can't be used if connected via any other isp provider such as verizon and probably any other location than your home location. A reasonable hypothesis, but I've always been able to send using my company's SMTP server through my DirecWay (hughes.net) connection. My company isn't an ISP and doesn't offer that service. The normal solution nowadays is to use smtp authentication using your account's mail id and password. A quick and easy fix is to use the webmail interface provided by your isp until you get it sorted out. How do I do SMTP authentication? fwiw, Sending and receiving email are two completely separate operations... the only thing that connects them is your email client, so, pop3" working" has zero bearing on smtp problems. I mentioned it more to demonstrate that I do in fact have Internet connectivity; it's not a cable unplugged kind of thing, and the mail servers are not down. Hope that this information is of value. Thanks. Here is what I use on Verizon FiOS for SMTP: Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None On the Connection Security = None: that is the only way I can get it to work for Verizon. Everybody else wants you to select SSL/TSL but Verizon wants "None" Thanks, but I don't have a Verizon account. I'm just temporarily piggybacking on my host's connection while I'm living in his house. Still, I'll try setting up another SMTP server as if I did and see if that works. Set up a new SMTP account by going to Edit/Mail&Newsgroup Account Settings/Outgoing Server (SMTP)/Add Call it "Alias" and set it as the above, ie: Description: Alias Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None Now set up a new account using Edit/Mail&Newsgroup Account Settings/Add Account Call the account Alias and fill in what you want (name & e-mail address - must be a valid e-mail address) and go down to the 'Outgoing server' box and select Alias. This should work with Verizon FIOS. I forgot the MOST important thing. In the new Outgoing Server, 'Alias', the User name MUST be your friends FIOS user name - NOT YOUR name. -- Ed http://mysite.verizon.net/vze1zhwu/ Powered by SeaMonkey: http://www.seamonkey-project.org/ "We humans are indeed fortunate if we happen to be chosen to be owned by a cat." ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
W3BNR wrote: Set up a new SMTP account by going to Edit/Mail&Newsgroup Account Settings/Outgoing Server (SMTP)/Add Call it "Alias" and set it as the above, ie: Description: Alias Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None Now set up a new account using Edit/Mail&Newsgroup Account Settings/Add Account Call the account Alias and fill in what you want (name & e-mail address - must be a valid e-mail address) and go down to the 'Outgoing server' box and select Alias. This should work with Verizon FIOS. I forgot the MOST important thing. In the new Outgoing Server, 'Alias', the User name MUST be your friends FIOS user name - NOT YOUR name. OK, tried this, but the moment I clear the security/authentication checkbox, SM also clears the username. When I check the box again, the field remains blank (it really did forget the username). -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Paul B. Gallagher wrote: W3BNR wrote: Set up a new SMTP account by going to Edit/Mail&Newsgroup Account Settings/Outgoing Server (SMTP)/Add Call it "Alias" and set it as the above, ie: Description: Alias Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None Now set up a new account using Edit/Mail&Newsgroup Account Settings/Add Account Call the account Alias and fill in what you want (name & e-mail address - must be a valid e-mail address) and go down to the 'Outgoing server' box and select Alias. This should work with Verizon FIOS. I forgot the MOST important thing. In the new Outgoing Server, 'Alias', the User name MUST be your friends FIOS user name - NOT YOUR name. OK, tried this, but the moment I clear the security/authentication checkbox, SM also clears the username. When I check the box again, the field remains blank (it really did forget the username). OK, got it to work. Used one of the kids' accounts and his PW. Thanks much. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Paul B. Gallagher wrote: Paul B. Gallagher wrote: W3BNR wrote: Set up a new SMTP account by going to Edit/Mail&Newsgroup Account Settings/Outgoing Server (SMTP)/Add Call it "Alias" and set it as the above, ie: Description: Alias Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None Now set up a new account using Edit/Mail&Newsgroup Account Settings/Add Account Call the account Alias and fill in what you want (name & e-mail address - must be a valid e-mail address) and go down to the 'Outgoing server' box and select Alias. This should work with Verizon FIOS. I forgot the MOST important thing. In the new Outgoing Server, 'Alias', the User name MUST be your friends FIOS user name - NOT YOUR name. OK, tried this, but the moment I clear the security/authentication checkbox, SM also clears the username. When I check the box again, the field remains blank (it really did forget the username). OK, got it to work. Used one of the kids' accounts and his PW. Thanks much. I glad you got something working but you shouldn't have to use Verizon's email servers at all. My daughter comes here periodically and uses her laptop to connect to her email server (pop.att.yahoo.com and smtp.att.yahoo.com) and has no problem downloading and sending email from the yahoo server. You ought to be able to set up SM to access your hughesnet servers the same way so you don't have to fuss with your host's servers at all. One thing that messed me up when I first started setting up my POP and SMTP servers was that I when tried to send an email, I was using the wrong "From:" in the email message. On the far right side of the "From:", click on the down arrow and make sure you are using correct one for the email server you have selected. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
After much thought Arnie Goetchius wrote: Paul B. Gallagher wrote: Paul B. Gallagher wrote: W3BNR wrote: Set up a new SMTP account by going to Edit/Mail&Newsgroup Account Settings/Outgoing Server (SMTP)/Add Call it "Alias" and set it as the above, ie: Description: Alias Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None Now set up a new account using Edit/Mail&Newsgroup Account Settings/Add Account Call the account Alias and fill in what you want (name & e-mail address - must be a valid e-mail address) and go down to the 'Outgoing server' box and select Alias. This should work with Verizon FIOS. I forgot the MOST important thing. In the new Outgoing Server, 'Alias', the User name MUST be your friends FIOS user name - NOT YOUR name. OK, tried this, but the moment I clear the security/authentication checkbox, SM also clears the username. When I check the box again, the field remains blank (it really did forget the username). OK, got it to work. Used one of the kids' accounts and his PW. Thanks much. I glad you got something working but you shouldn't have to use Verizon's email servers at all. My daughter comes here periodically and uses her laptop to connect to her email server (pop.att.yahoo.com and smtp.att.yahoo.com) and has no problem downloading and sending email from the yahoo server. You ought to be able to set up SM to access your hughesnet servers the same way so you don't have to fuss with your host's servers at all. One thing that messed me up when I first started setting up my POP and SMTP servers was that I when tried to send an email, I was using the wrong "From:" in the email message. On the far right side of the "From:", click on the down arrow and make sure you are using correct one for the email server you have selected. Yes, that would be true if he were using his laptop. As I understood the problem was that he was using someone else's computer and wanted to use his own e-mail without going to his web e-mail account. He can't do that using the FIOS default for port 25. He has to set up as I mentioned to port 587 to use accounts that are not registered with Verizon. ie. my account is w3...@verizon.net via port 25. If I wanted to use w3...@mail.com (which is a valid address) I would have to use port 587 and in the SMTP server use my Verizon user, not the user I would use at mail.com. -- Ed http://mysite.verizon.net/vze1zhwu/ Powered by SeaMonkey: http://www.seamonkey-project.org/ Economics is extremely useful as a form of employment for economists. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
W3BNR wrote: > Yes, that would be true if he were using his laptop. As I understood > the problem was that he was using someone else's computer and wanted > to use his own e-mail without going to his web e-mail account. Heh, if a guest in my house wanted to check his/her email, I would log on to the Guest account and give them a browser. Nothing else. This just happened a couple weeks ago. My wife's long time friend from high school was visiting from out-of-state. She has an AOL account. No way was she going to be polluting *my* account with that crap! -- -bts -Four wheels carry the body; two wheels move the soul ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
W3BNR wrote: After much thought Arnie Goetchius wrote: Paul B. Gallagher wrote: Paul B. Gallagher wrote: W3BNR wrote: Set up a new SMTP account by going to Edit/Mail&Newsgroup Account Settings/Outgoing Server (SMTP)/Add Call it "Alias" and set it as the above, ie: Description: Alias Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None Now set up a new account using Edit/Mail&Newsgroup Account Settings/Add Account Call the account Alias and fill in what you want (name & e-mail address - must be a valid e-mail address) and go down to the 'Outgoing server' box and select Alias. This should work with Verizon FIOS. I forgot the MOST important thing. In the new Outgoing Server, 'Alias', the User name MUST be your friends FIOS user name - NOT YOUR name. OK, tried this, but the moment I clear the security/authentication checkbox, SM also clears the username. When I check the box again, the field remains blank (it really did forget the username). OK, got it to work. Used one of the kids' accounts and his PW. Thanks much. I glad you got something working but you shouldn't have to use Verizon's email servers at all. My daughter comes here periodically and uses her laptop to connect to her email server (pop.att.yahoo.com and smtp.att.yahoo.com) and has no problem downloading and sending email from the yahoo server. You ought to be able to set up SM to access your hughesnet servers the same way so you don't have to fuss with your host's servers at all. One thing that messed me up when I first started setting up my POP and SMTP servers was that I when tried to send an email, I was using the wrong "From:" in the email message. On the far right side of the "From:", click on the down arrow and make sure you are using correct one for the email server you have selected. Yes, that would be true if he were using his laptop. As I understood the problem was that he was using someone else's computer and wanted to use his own e-mail without going to his web e-mail account. Per his original message, he is using his own laptop as stated below: "Yesterday, I packed up my fully functional laptop with SM 1.1.16 and brought it to a different location, where we plugged an Ethernet cable into my host's Verizon FiOS router. I can browse, receive mail, and post to NGs, but not send POP3 mail. " He can't do that using the FIOS default for port 25. He has to set up as I mentioned to port 587 to use accounts that are not registered with Verizon. ie. my account is w3...@verizon.net via port 25. If I wanted to use w3...@mail.com (which is a valid address) I would have to use port 587 and in the SMTP server use my Verizon user, not the user I would use at mail.com. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Beauregard T. Shagnasty wrote: W3BNR wrote: Yes, that would be true if he were using his laptop. As I understood the problem was that he was using someone else's computer and wanted to use his own e-mail without going to his web e-mail account. Heh, if a guest in my house wanted to check his/her email, I would log on to the Guest account and give them a browser. Nothing else. This just happened a couple weeks ago. My wife's long time friend from high school was visiting from out-of-state. She has an AOL account. No way was she going to be polluting *my* account with that crap! Agree. My daughter has no idea what my Verizon email is. She does not need to know. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Arnie Goetchius wrote: Paul B. Gallagher wrote: OK, got it to work. Used one of the kids' accounts and his PW. Thanks much. I glad you got something working but you shouldn't have to use Verizon's email servers at all. My daughter comes here periodically and uses her laptop to connect to her email server (pop.att.yahoo.com and smtp.att.yahoo.com) and has no problem downloading and sending email from the yahoo server. You ought to be able to set up SM to access your hughesnet servers the same way so you don't have to fuss with your host's servers at all. Agree completely. Can't imagine why they're insisting that I use their resources when I want to use someone else's. One thing that messed me up when I first started setting up my POP and SMTP servers was that I when tried to send an email, I was using the wrong "From:" in the email message. On the far right side of the "From:", click on the down arrow and make sure you are using correct one for the email server you have selected. I've been using several accounts on different servers for years, and I have separate sigs and everything all set up and I'm familiar with how to do it. One thing that surprised me about AT&T's new setup was that they also insisted I use their SMTP server when I dialed in from a remote location, but refused to let me send from a non-AT&T account. So when I leave the house, they say I can only use my AT&T account, which is less than 1% of my usage. Completely defeats the purpose of having an account with them, so I'm gonna drop them. I even had some bozo from "advanced support" waste a half-hour of my time jumping through hoops to make it possible to ... be unable to use other accounts. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
W3BNR wrote: After much thought Arnie Goetchius wrote: Paul B. Gallagher wrote: Paul B. Gallagher wrote: W3BNR wrote: Set up a new SMTP account by going to Edit/Mail&Newsgroup Account Settings/Outgoing Server (SMTP)/Add Call it "Alias" and set it as the above, ie: Description: Alias Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None Now set up a new account using Edit/Mail&Newsgroup Account Settings/Add Account Call the account Alias and fill in what you want (name & e-mail address - must be a valid e-mail address) and go down to the 'Outgoing server' box and select Alias. This should work with Verizon FIOS. I forgot the MOST important thing. In the new Outgoing Server, 'Alias', the User name MUST be your friends FIOS user name - NOT YOUR name. OK, tried this, but the moment I clear the security/authentication checkbox, SM also clears the username. When I check the box again, the field remains blank (it really did forget the username). OK, got it to work. Used one of the kids' accounts and his PW. Thanks much. I glad you got something working but you shouldn't have to use Verizon's email servers at all. My daughter comes here periodically and uses her laptop to connect to her email server (pop.att.yahoo.com and smtp.att.yahoo.com) and has no problem downloading and sending email from the yahoo server. You ought to be able to set up SM to access your hughesnet servers the same way so you don't have to fuss with your host's servers at all. One thing that messed me up when I first started setting up my POP and SMTP servers was that I when tried to send an email, I was using the wrong "From:" in the email message. On the far right side of the "From:", click on the down arrow and make sure you are using correct one for the email server you have selected. Yes, that would be true if he were using his laptop. As I understood the problem was that he was using someone else's computer and wanted to use his own e-mail without going to his web e-mail account. Yes, I am using my own laptop, not my host's computer. And pretending I'm his kid works. He can't do that using the FIOS default for port 25. He has to set up as I mentioned to port 587 to use accounts that are not registered with Verizon. ie. my account is w3...@verizon.net via port 25. If I wanted to use w3...@mail.com (which is a valid address) I would have to use port 587 and in the SMTP server use my Verizon user, not the user I would use at mail.com. Yep. Thanks, -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Arnie Goetchius wrote: Paul B. Gallagher wrote: Paul B. Gallagher wrote: W3BNR wrote: Set up a new SMTP account by going to Edit/Mail&Newsgroup Account Settings/Outgoing Server (SMTP)/Add Call it "Alias" and set it as the above, ie: Description: Alias Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None Now set up a new account using Edit/Mail&Newsgroup Account Settings/Add Account Call the account Alias and fill in what you want (name & e-mail address - must be a valid e-mail address) and go down to the 'Outgoing server' box and select Alias. This should work with Verizon FIOS. I forgot the MOST important thing. In the new Outgoing Server, 'Alias', the User name MUST be your friends FIOS user name - NOT YOUR name. OK, tried this, but the moment I clear the security/authentication checkbox, SM also clears the username. When I check the box again, the field remains blank (it really did forget the username). OK, got it to work. Used one of the kids' accounts and his PW. Thanks much. I glad you got something working but you shouldn't have to use Verizon's email servers at all. My daughter comes here periodically and uses her laptop to connect to her email server (pop.att.yahoo.com and smtp.att.yahoo.com) and has no problem downloading and sending email from the yahoo server. You ought to be able to set up SM to access your hughesnet servers the same way so you don't have to fuss with your host's servers at all. Arnie, I recently downloaded a new version of my operating system,Mandriva Linux. The 4.1GByte download would have blown my 1GByte/month account right out the door, so I connected my laptop up to my sister's 25GByte/month and the download worked well. Whilst connected to my sister's ISP (Bigpond.com, I think), I downloaded my mail from my ISP, Albury.net.au, and my ISP added an extra cost to my account ($0.50 or so) because I was using another ISP to connect. Does your daughter's ISP not do likewise?? Daniel One thing that messed me up when I first started setting up my POP and SMTP servers was that I when tried to send an email, I was using the wrong "From:" in the email message. On the far right side of the "From:", click on the down arrow and make sure you are using correct one for the email server you have selected. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: SMTP problem -- who's at fault?
Daniel wrote: Arnie Goetchius wrote: Paul B. Gallagher wrote: Paul B. Gallagher wrote: W3BNR wrote: Set up a new SMTP account by going to Edit/Mail&Newsgroup Account Settings/Outgoing Server (SMTP)/Add Call it "Alias" and set it as the above, ie: Description: Alias Server Name: outgoing.verizon.net Port: 587 User Name: Joe.example (note: not joe.exam...@verizon.net) Secure Authentication: No Connection Security: None Now set up a new account using Edit/Mail&Newsgroup Account Settings/Add Account Call the account Alias and fill in what you want (name & e-mail address - must be a valid e-mail address) and go down to the 'Outgoing server' box and select Alias. This should work with Verizon FIOS. I forgot the MOST important thing. In the new Outgoing Server, 'Alias', the User name MUST be your friends FIOS user name - NOT YOUR name. OK, tried this, but the moment I clear the security/authentication checkbox, SM also clears the username. When I check the box again, the field remains blank (it really did forget the username). OK, got it to work. Used one of the kids' accounts and his PW. Thanks much. I glad you got something working but you shouldn't have to use Verizon's email servers at all. My daughter comes here periodically and uses her laptop to connect to her email server (pop.att.yahoo.com and smtp.att.yahoo.com) and has no problem downloading and sending email from the yahoo server. You ought to be able to set up SM to access your hughesnet servers the same way so you don't have to fuss with your host's servers at all. Arnie, I recently downloaded a new version of my operating system,Mandriva Linux. The 4.1GByte download would have blown my 1GByte/month account right out the door, so I connected my laptop up to my sister's 25GByte/month and the download worked well. Whilst connected to my sister's ISP (Bigpond.com, I think), I downloaded my mail from my ISP, Albury.net.au, and my ISP added an extra cost to my account ($0.50 or so) because I was using another ISP to connect. Does your daughter's ISP not do likewise?? I don't believe so but the only thing does is download her email, nothing big. Daniel One thing that messed me up when I first started setting up my POP and SMTP servers was that I when tried to send an email, I was using the wrong "From:" in the email message. On the far right side of the "From:", click on the down arrow and make sure you are using correct one for the email server you have selected. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey