Re: [SlimDevices: Touch] Touch or NAS

2009-12-16 Thread JJZolx

It really wouldn't make much to run the server on the Touch and house
the files on an NAS.  You could do better by getting an NAS with
sufficient processing power and memory to run the full Squeezebox Server
so you'd have such niceties as a web interface, transcoding, and
plugins.  If you're getting an underpowered NAS that can barely handle
that then it's a tossup.


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Re: [SlimDevices: Touch] Touch start up time?

2009-12-16 Thread JJZolx

37 seconds to boot without a USB drive or SD card.  Probably longer if
it has to start up the internal server.

No, it's not designed to have the power unplugged and plugged in. 
That's what power switches are for.


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Re: [SlimDevices: Touch] Touch start up time?

2009-12-16 Thread Phil Meyer
>You shut it down by pulling the plug, its designed for that.
I'm not so sure about that. The power cable is right next to the USB socket, 
which is kind of awkward at best.

I find inserting/extracting a USB stick quite awkward (especially as I tend to 
do unintended actions on the touch screen whilst turning the device around to 
work out what way round the USB stick is meant to be inserted).

I think that pulling the power cord out and back in is going to cause a bit of 
wear over time.  It reminds me of my ZX Spectrum days :-(

I can't understand why there's still no physical device On/Off power switch.  
Every device in the world has one, except Squeezeboxes.  TV's, HiFi equipment, 
mobile phones, iPods...

There is a reset button, which I wasn't aware of at first - it sits just above 
the power socket, a tiny slightly recessed round microswitch.  So if the device 
locks up, you can press it to power cycle, or hold in for a while to do a 
factory reset.

But I still like to power the device off every so often, eg, when I know I'm 
going to be away for a week or so.
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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread dave77

erland;496229 Wrote: 
> I can agree with this, if I had pre-ordered the product I'd also like an
> answer when it was supposed to be released. If an earlier promised date
> changes I'd expect to get information about a new estimated date.
> 
> I don't think anyone from Logitech has given a 100% promise of a
> release date, but the press release contained information that most
> buyers would interpret as the Touch was going to be released in December
> this year.
> 

That's the main reason I started this thread, never expected so much
Logitech hatred! The pre-order page did say December though but to be
honest, as long as they honour the pre-order price I paid I'll be happy
getting it in Feb/March considering some retailers are taking orders for
almost £300!


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread SilverRS8

Actually I'm tired of this thread. 

We all like to have the touch as soon as possible but we also like it
to be fully functional even more. Stop whining. There are much more
important thing to worry about. Enjoy the (longer) journey towards the
official release (that is also part of the joy).

Frank


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread maggior

Is anybody else tired of seeing the overuse of the "thumbs-down" icon? 
I most certainly am.

I'm ignoring this thread from now on - I can't take it any more.

Stop feeding this troll.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread Phil Leigh

DaveKen;496269 Wrote: 
> Really, how interesting, how relevant!
> 
> 
> 
> As said earlier, you seem to make a point of deliberately
> misunderstanding what I post  -  sure you're not a politician?  -  they
> are also good at answering the question they wanted you to ask, rather
> than the one you actually asked. Nobody posted anything about movies
> being delayed  -  sure, shit happens in any business. What I posted
> concerned the 'launch' of the Premier, not the movie, but I wouldn't
> expect you to appreciate the difference, given your obvious mindset.
> 
> 
> 
> 
> Again you misunderstand and misquote me  -  no one posted that your
> name was 'stupid', I just suggested that it was appropriate. I didn't do
> it to wound you, you appear to be impervious to criticism of yourself,
> or Logitech, for that matter.
> It's up to you whether you respond to this  -  I'll give you the last
> word on the subject so that you can believe that your point of view
> prevailed.
> Good Night.

If only it was "goodnight" I wouldn't have to emit more carbon and
waste more seconds of my life reading all of this drivel.

Products get delayed. Get over it. Would you rather have one that
worked or not?

The hardware is (and has been) finished for many months now. The
software is what the user will really experience and there are so many
radical changes that the first release NEEDS to be good enough. There is
going to be massive noise on these forums and on the support desks when
the Tocuh is finally released, simply because it is a different beast to
that which has gone before.

All this incessant whining and unfounded, ill-informed "opinion" is
just leaves in the wind.

Let it go...


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread DaveKen

snarlydwarf;496247 Wrote: 
> 
> 
> Considering I am actually credited in a couple of movies,
Really, how interesting, how relevant!


snarlydwarf;496247 Wrote: 
>  yes, movies are routinely delayed.  They have months and sometimes
> -years- of delays.  We have one here that has been in post production
> for months.  Despite all the planning and location scheduling and
> shots... the detail work is very difficult to schedule.  Can you say,
> "ok, this scene needs better audio, it will be perfect in an hour... or
> two... or three..."  Setting such numbers is not possible with any sort
> of reliability.
As said earlier, you seem to make a point of deliberately
misunderstanding what I post  -  sure you're not a politician?  -  they
are also good at answering the question they wanted you to ask, rather
than the one you actually asked. Nobody posted anything about movies
being delayed  -  sure, shit happens in any business. What I posted
concerned the 'launch' of the Premier, not the movie, but I wouldn't
expect you to appreciate the difference, given your obvious mindset.


snarlydwarf;496247 Wrote: 
> Gotta love the obligatory ad hominem.
> "And your name is stupid, too!"
> Wooo that hurts so much, you have such a sharp wit, I am wounded to the
> core.

Again you misunderstand and misquote me  -  no one posted that your
name was 'stupid', I just suggested that it was appropriate. I didn't do
it to wound you, you appear to be impervious to criticism of yourself,
or Logitech, for that matter.
It's up to you whether you respond to this  -  I'll give you the last
word on the subject so that you can believe that your point of view
prevailed.
Good Night.


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Re: [SlimDevices: Touch] Touch start up time?

2009-12-16 Thread peterw

JohnSwenson;496257 Wrote: 
> The power draw is very similar to the SB3, about 5 watts that can go up
> to 7 or so when working hard.

Maybe with a USB drive attached, but when acting as a simple Squeezebox
player, my beta unit (fairly early hardware build, but I don't know of
significant changes in later units) only draws 2 watts RMS when idle
(measured between the power supply and wall outlet), which is roughly
half what an SB3 uses. The SB Touch uses less energy with its display on
than a Squeezebox Receiver!


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Re: [SlimDevices: Touch] Touch start up time?

2009-12-16 Thread JohnSwenson

If I remember correctly its something like 20 seconds to boot up, not
instantaneous but not 3 minutes either. 

The power draw is very similar to the SB3, about 5 watts that can go up
to 7 or so when working hard. It comes with a supply that can provide
considerably more than this because it also has to provide power over
the USB port for bus powered drives. I think the supply is rated for 15
watts max. 

You shut it down by pulling the plug, its designed for that. The one
thing that can cause a problem is an external drive, they usually do not
come with file systems that allow them to handle "pulling the plug"
gracefully. There is an "eject USB drive" button for this purpose. So if
you are using a drive plugged into the USB port its probably a good idea
to "eject the drive" before unplugging the Touch. (even if you leave it
physically connected)

John S.


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Re: [SlimDevices: Touch] Touch or NAS

2009-12-16 Thread aubuti

snarlydwarf;496253 Wrote: 
> But you can do:
> 
> mkdir /mystuff
> mount -t nfs music:/exports /mystuff
> ln -s /mystuff /media/whatever/the/path/is
> 
yeah, that's what I meant. thanks, including for the caveats about nfs
and smbclient.


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Re: [SlimDevices: Touch] Touch or NAS

2009-12-16 Thread snarlydwarf

aubuti;496173 Wrote: 
> I'm guessing that the response of the ui with a remote database will be
> too slow for most people to tolerate, but there was something in post
> #15 that made me think. What if the user pointed TinySBS to a music
> library on an SD card or USB stick inserted in the Touch, and that music
> library directory had a symlink to the network drive attached to the
> router, which is manually mounted as a filesystem on the Touch as you
> describe? Scanning would still be slow but at least the database
> wouldn't have to traverse the network. Or do symlinks to remote mounts
> not work? (I don't think I've ever tried)

You obviously can't symlink to music:/exports or anything...

But you can do:

mkdir /mystuff
mount -t nfs music:/exports /mystuff
ln -s /mystuff /media/whatever/the/path/is

And magically /media/whatever/the/path/is would be your remote music
store.

No clue if Touch supports nfs or not... or smb client.

That would work on a typical linux box, though.


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Re: [SlimDevices: Touch] Touch or NAS

2009-12-16 Thread JohnSwenson

aubuti;496173 Wrote: 
> I'm guessing that the response of the ui with a remote database will be
> too slow for most people to tolerate, but there was something in post
> #15 that made me think. What if the user pointed TinySBS to a music
> library on an SD card or USB stick inserted in the Touch, and that music
> library directory had a symlink to the network drive attached to the
> router, which is manually mounted as a filesystem on the Touch as you
> describe? Scanning would still be slow but at least the database
> wouldn't have to traverse the network. Or do symlinks to remote mounts
> not work? (I don't think I've ever tried)

I think that could be made to work. I actually do something similar
with my main SBS, the server software and database file etc are on a
standard local disk and I have the music files themselves on a separate
RAID array which is just linked into the main disk, it works like a
charm and allows me to easily transfer the music files to a different
server when I want to do so. 

John S.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread MrRalph

Just got this per e-mail from my Dutch supplier my translation 10 mins
ago:

"Yesterday we heard officially from Logitech that the Touch will be
available not earlier than April. All back orders will be shipped at
that time immediately. The Touch has not been available because they are
not satisfied with the software yet. Logitech plans to ship only when
the device is 100% stable"

My translation of the original Dutch message:

Gisteren hebben wij officieel te horen gekregen van Logitech dat de
Squeezebox Touch pas vanaf april pas leverbaar zal zijn en zullen alle
backorders naar klanten dan ook gelijk uitgeleverd worden. De Touch is
nog niet uit omdat men nog niet tevredenis over de software. Logitech is
van plan de speler pas uit te brengen op het moment dat het apparaat
helemaal 100% stabiel functioneert.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread testmatch

erland;496229 Wrote: 
> if I had pre-ordered the product I'd also like an answer when it was
> supposed to be released. If an earlier promised date changes I'd expect
> to get information about a new estimated date.
> 

As someone who has pre-ordered, I see that the information on my order
is just as it was back in October. That is that I have an invoice and no
anticipated (or promised) delivery date. That's fine by me as I don't
see any promise has been broken. An Amazon-style "we're sorry your order
still has no delivery date, but we will keep you informed" message would
be good, but I can wait. I also keep looking at the comments to
http://blog.logitech.com/2009/09/03/logitech-unveils-squeezebox-radio-and-squeezebox-touch/#comments
which do mention a delay to the Touch. Hopefully the February Andy has
mentioned is a worldwide release date, and the April one a dealer in
Europe has mentioned is a mistake. 

John


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread snarlydwarf

DaveKen;496238 Wrote: 
> 
> I can't believe that is a serious question. Any producer of any
> product needs to advise it's customer base when the product is going to
> be available.

they do?  how far in advance?  a week? a month? a year?

Some companies (including Slim until recently) do not announce products
until they are ready to ship.  Apple routinely does this (though they
have leaks and rumors, for sure).

> 
> To use your movie analogy, imagine a West End preview being constantly
> put back because the movie isn't yet fit for release, and the press and
> public being repeatedly told that it will be ready when it's ready.
> I can see why you chose your username  -  you seem to make a point of
> misunderstanding the legitimate complaint and getting upset with people
> who hold make such complaint  -  snarlydwarf indeed

Considering I am actually credited in a couple of movies, yes, movies
are routinely delayed.  They have months and sometimes -years- of
delays.  We have one here that has been in post production for months. 
Despite all the planning and location scheduling and shots... the detail
work is very difficult to schedule.  Can you say, "ok, this scene needs
better audio, it will be perfect in an hour... or two... or three..." 
Setting such numbers is not possible with any sort of reliability.

This is why trailers often do not have anything more than "Coming
Summer 2010"... because as much as they may want to release it for
Memorial Day weekend, they realize that may not be doable for production
reasons as well as for marketing reasons.  (Movies are often delayed
because "we want a good weekend and don't want to compete with certain
other movies for opening weekend..")

There has not been a specific release date of the Touch ever announced.
There was an expected delivery date in December 2009... but, then, lots
of movies (since you like the movie example) have expected release dates
that are not met.  Then they have the Official Release Date that they
-are- expected to live up to.

If Logitech had announced "this will ship on December 3rd!" you would
have a point... but they didn't.

See http://www.imdb.com/title/tt1054606/ if you believe movies are
released on time.

Shit Happens.  Heath Ledger dies.  Things get delayed.  Such is life.


Gotta love the obligatory ad hominem.

"And your name is stupid, too!"

Wooo that hurts so much, you have such a sharp wit, I am wounded to the
core.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread aubuti

snarlydwarf;496235 Wrote: 
> If you don't like the ship date of "when it is ready", then cancel the
> preorder.  It's not like you have to pay a restocking fee for unshipped
> and unbilled items.
Exactly. Vote with your wallet. Going through with the purchase would
be like condoning this utter shambles of product management and customer
relations.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread DaveKen

snarlydwarf;496191 Wrote: 
> And you posting over and over about how unfair life is because you can
> not get the release date is helpful how.
And just where and when did I ever post that life is unfair?

snarlydwarf;496191 Wrote: 
> WHY does Logitech have to give you an official release date? I can't believe 
> that is a serious question. Any producer of any product
needs to advise it's customer base when the product is going to be
available. To use your movie analogy, imagine a West End preview being
constantly put back because the movie isn't yet fit for release, and the
press and public being repeatedly told that it will be ready when it's
ready.
I can see why you chose your username  -  you seem to make a point of
misunderstanding the legitimate complaint and getting upset with people
who hold make such complaint  -  snarlydwarf indeed


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread snarlydwarf

mlsstl;496216 Wrote: 
> Snarlydwarf wrote:
> 
> Pretty tough to take a middle-ground position around these parts. It
> seems to be either "Saint Slim" or the devil incarnate. ;-)

I am quite able to say Logitech has made mistakes...  Go back and look.
I think accepting preorders was a mistake, but given the other issues
on their site, I don't think it's a mistake of "bad planning" but a
totally mismanaged product listing that doesn't have a complete listing
of current products, accessories, etc, and even has broken SQL queries
that return strange errors.  The Logitech Store even renders poorly on
Firefox.  A wholly different level of incompetence at work there.

I'm just disgusted that some people think some magical "we design,
build, test, and release" is easy to schedule.  It's not.  Shit happens,
code complexities arise, timetables get behind This is nothing new
nor specific to Logitech.  It happens all the time.  Hell, ask Microsoft
about the Vista release timeline... or XP  I wonder what sort of
world these folks live in where things are so easy to predict.

Getting upset about it is pointless.  Complaining that "the right
person" didn't give the information wanted is pointless.  If you don't
like the ship date of "when it is ready", then cancel the preorder. 
It's not like you have to pay a restocking fee for unshipped and
unbilled items.

If it's about "I sent $$$ off to someone and don't have my Touch!" then
talk to whoever took your money or your bank.  Taking money for items
not yet shipped is almost always against Visa merchant rules.

(There are exceptions for pre-auth charges to verify the card is good,
and probably exceptions for 'custom' items such as shirts with Your Logo
Here... if Visa ever allows such a thing on mass produced items, I would
be surprised.)


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread erland

DaveKen;496179 Wrote: 
> 
> Is the launch delayed or is it not, and why is it that no one from
> Logitech can OFFICIALLY be arsed to confirm what the current position
> is. Surely I, as a customer who has forwarded payment for a product, am
> entitled to an answer to my enquiries about likely delivery date??
> 
I can agree with this, if I had pre-ordered the product I'd also like
an answer when it was supposed to be released. If an earlier promised
date changes I'd expect to get information about a new estimated date.

I don't think anyone from Logitech has given a 100% promise of a
release date, but the press release contained information that most
buyers would interpret as the Touch was going to be released in December
this year.

However, I'm pretty sure you are not going to get an official answer
from the marketing division on these forums. This is a community forum
and even though announcements sometimes are posted here they are mostly
posted as regular press releases or through information channels
directly with the customer. 

The first mistake, as already mentioned, was that the product was
leaked earlier than intended. Due to this Logitech had to confirm it
existed before they would have liked to do so. The second mistake was to
actually allow pre-orders before they were 100% sure they would be able
to reach the release date. The third mistake was that no one seems to
have informed the customers that pre-ordered the product that they
wouldn't get it at the date initially indicated.

Sure, one solution would be that we get someone we can blame for all
these mistakes but would that really solve the problem ? Would it really
make you any happier ? What you really want is that Logitech focus on
actually deliver a working Touch to your doorstep as soon as possible,
right ?

You have got direct information from a lead developer. I can say that
my experience in the software business tells me that it's very rare that
a product is released earlier compared to when a developer indicates
it's going to be released. So even though this forum/developer isn't the
optimal channel for information, I'm pretty sure you can base your
decision on that the Touch won't be released before late January. It
might be later but I'm pretty sure it won't be any earlier than that.
Unless Logitech does some major mistakes I'm also pretty sure it will be
released before summer 2010. 

While you are waiting, Logitech still has the top streaming music
players on the market available for purchase in Squeezebox Classic, Boom
and Radio. I have them all and I'm very satisfied with them all. I'm
also a beta tester of the Touch and I can say that it has huge potential
to be a great success, so it's worth waiting for if you select to not
get a Classic, Boom or Radio. I can also say that the experience is
greatly enhanced when you have several of them, I didn't realize the
advantage of getting access to the music in several rooms before I got
my second one.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread DaveWr

Well many in the forum still have to work out that Mt View is over, and
will be closed soon.  Mr Adams and his senior team no longer manage the
business, so life is very different.  Culture and processes are
changing.

Once the Touch is released we might see some more friendly and stable
views.

Dave


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread mlsstl

Snarlydwarf wrote:> A total waste of hot air. No wonder we have global warming. 

Pretty tough to take a middle-ground position around these parts. It
seems to be either "Saint Slim" or the devil incarnate. ;-)


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread snarlydwarf

alfista;496190 Wrote: 
> 
> I'd like to turn things around, rather than complaining about the delay
> it seems like the actual fault may have been to make it available for
> pre-order. I do agree that those who have ordered and paid should be
> notified about any changes in deliver plans that occur after placing the
> order.

If anyone has actually been charged and not received product they
should talk to their bank.

(Pre-auth/reversed charges don't count.  Even gas stations often probe
your account with a preauth charge, banks should drop those quickly,
though some like leaving them sitting around for 2 days, but that's the
bank sucking..)

As for the Logitech Store site... well, that needs serious work in
general.  Missing products, broken links, broken HTML, "REPLACE THIS
IMAGE" images, etc  Alas, no one reading this forum can do much
about that except complain to corporate.  It's broken beyond
pre-ordering.  (Heck, they may not have even intended to make it
pre-orderable... as I recalls someone here got an apology almost
immediately after attempting to preorder that they had made a mistake
and didn't mean that.)

That sites so broken, I don't even know where to place the blame
(though, again, no one in Mt View has a thing to do with that mess..)


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread DaveWr

First customers who have pre-ordered and paid deserve some indications
as to completion of the contractual arrangement.  If the answer is "we
don't know yet" that should be provided.

Second, any professionally run organization should have a managed
schedule for a product design, test and release cycle.  Currently with
no comment, it looks as though we are entering the "it will be ready
when its ready".  Not a very comfortable/credible position.

In fairness to Logitech they will be losing significant sales, as they
have effectively killed the SB3 but there is no Touch.  I am sure they
are focussed on resolving the situation.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread snarlydwarf

mlsstl;496207 Wrote: 
> 
> I can't think of any movies where I bought a ticket months before it
> came out. 

I've never purchased a ticket more than an hour in advance...

> 
> I think that's the one true mistake Logitech made. When they took
> pre-release orders for the product, they created an obligation for
> themselves to keep those people apprised. Even though in most cases they
> didn't charge credit cards immediately, it is important to some people
> to have a reasonable idea when a charge will hit their card. 

They shouldn't have charges on any cards (they may pre-auth, but
they're not allowed to charge until shipping time).  This is standard
Visa/MC rules...

As for keeping people notified, I would assume "your Touch is about to
be shipped!" mail would go out when things are clear.

> 
> Yes, it is just a consumer product and it'll get here when it gets
> here, but I think it is safe to suggest this whole thing could have been
> handled better. 
> 

Lots of things could be handled better: complaining over and over about
not getting any feedback, and then when the person Most Likely To Be
Able to Estimate current status and how much more is needed states, to
the best of his knowledge, when he expects to be able to say "go" on the
product... people complain because it should come from some Official
Logitech Product Release Coordination Manager or some such  is just
asinine.

Why on earth anyone would rather hear from some marketing weasel
instead of a developer is beyond me.  Why they would then dismiss
totally the feedback they asked for because it wasn't from someone in
Marketing, I don't know...

> 
> Now that the soap opera "As The World Turns" is going off the air, this
> has certainly made an interesting replacement. ;-)

More like The Sound and the Fury... 

A tale told by..

Well, look up the rest of the citation.

A total waste of hot air.  No wonder we have global warming.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread mlsstl

snarlydwarf wrote: > WHY does Logitech have to give you an official release 
date? Should I
> demand movie companies tell me the release dates of movies in final
> production?

I can't think of any movies where I bought a ticket months before it
came out. 

I think that's the one true mistake Logitech made. When they took
pre-release orders for the product, they created an obligation for
themselves to keep those people apprised. Even though in most cases they
didn't charge credit cards immediately, it is important to some people
to have a reasonable idea when a charge will hit their card. 

I'm not a pre-order customer, but it seems pretty clear to me that
Logitech hasn't done a very good job of keeping those people informed.

Everything else is just a public relations issue. There is always a
danger in having a "buzz" about a product that fails to meet an
anticipated schedule. And, to be honest, Logitech created that
anticipated schedule themselves when they "expected" release this
December. 

It is just like poker. You think you have a pretty good hand and bet
accordingly. And then sometimes you lose. 

So I think it is pretty honest appraisal to state that things haven't
gone the way Logitech originally planned. My opinion is they complicated
the situation when they procrastinated in publicly acknowledging the
delay. That just hasn't been handled well. There's been a post or two in
these forums from a Logitech employee stating it is now a February 2010
release but you still don't see any info on their main web page for the
Touch and - I may be wrong - it still doesn't sound like they've
officially notified the individual pre-order buyers. 

Yes, it is just a consumer product and it'll get here when it gets
here, but I think it is safe to suggest this whole thing could have been
handled better. 

Now that the soap opera "As The World Turns" is going off the air, this
has certainly made an interesting replacement. ;-)


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread snarlydwarf

DaveKen;496179 Wrote: 
> It IS a matter of a business treating it's customers with the respect
> that they deserve. Forget about me and my problems, get back on topic
> and comment on the lack of an OFFICIAL release date for the Touch. If
> you have no comments to make on THAT subject then say nothing.

And you posting over and over about how unfair life is because you can
not get the release date is helpful how.

Life is not fair.

WHY does Logitech have to give you an official release date?  Should I
demand movie companies tell me the release dates of movies in final
production?

Would you rather have a release date and forced deadline where a
product ships that isn't ready?  Or would you want a release date of
"when we feel it is stable enough"?

Seems to me that the -second- shows more respect to the customer, more
of an attempt to meet the customers needs.

If I worked for Logitech, I would tell you the release date of the
touch is December 19th, 2230, although that may be pushed up if it was
ready sooner.

It would give the the date you think is meaningful, though for some
reason I don't think you'd be satisified.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread alfista

DaveKen;496179 Wrote: 
> I give up !!! No one needs to have "first hand information" to reach the
> conclusion that the Touch 'team', if it can be called a team, is
> disfunctional  -  the fact is self evident. Please stop attacking me for
> stating an obvious truth, IMHO, it is not me that this thread is about.
> it is the delay in the launch of the Touch.
Well, if you (like I) don't know what their objective is and don't know
if they're on track or how the work progresses, then I don't know how
you can determine whether they are dysfunctional or not.

DaveKen;496179 Wrote: 
> Incidentally, if no one from Logitech has issued a launch date, then
> there is no delay and this whole thread is pointless.No official launch date 
> that I'm aware of, so

DaveKen;496179 Wrote: 
> Is the launch delayed or is it not, and why is it that no one from
> Logitech can OFFICIALLY be arsed to confirm what the current position
> is. Surely I, as a customer who has forwarded payment for a product, am
> entitled to an answer to my enquiries about likely delivery date??I'd like to 
> turn things around, rather than complaining about the delay
it seems like the actual fault may have been to make it available for
pre-order. I do agree that those who have ordered and paid should be
notified about any changes in deliver plans that occur after placing the
order.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread DaveKen

alfista;496171 Wrote: 
> 
> Maybe you're right, unlike you I don't have that kind of first hand
> information about the situation within Logitech.

I give up !!! No one needs to have "first hand information" to reach
the conclusion that the Touch 'team', if it can be called a team, is
disfunctional  -  the fact is self evident. Please stop attacking me for
stating an obvious truth, IMHO, it is not me that this thread is about.
it is the delay in the launch of the Touch. Incidentally, if no one from
Logitech has issued a launch date, then there is no delay and this whole
thread is pointless.
Is the launch delayed or is it not, and why is it that no one from
Logitech can OFFICIALLY be arsed to confirm what the current position
is. Surely I, as a customer who has forwarded payment for a product, am
entitled to an answer to my enquiries about likely delivery date??
It is not a matter of life or death, my life will, hopefully proceed
unaffected by if and when my Touch is delivered. It IS a matter of a
business treating it's customers with the respect that they deserve.
Forget about me and my problems, get back on topic and comment on the
lack of an OFFICIAL release date for the Touch. If you have no comments
to make on THAT subject then say nothing.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread aubuti

DaveKen;496129 Wrote: 
> ...otherwise the company can continue to do exactly what Logitech are
> doing, namely hide behind the statement that they have not missed any
> launch date because they've never officially issued one.
Show me one place where a Logitech employee has said that. Maybe it's
out there, but I haven't seen it. I know that I have pointed the lack of
date-certain for the release. But that's not as an employee (because I
don't work for them), but as a consumer who is used to reading between
the lines and not betting my happiness on a music player that is
"expected in December."


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Re: [SlimDevices: Touch] Touch or NAS

2009-12-16 Thread aubuti

JohnSwenson;496069 Wrote: 
> So if you are willing to manually set things up and live with the
> limitations of a remote database there is nothing stopping you from
> doing so. Go for it.
I'm guessing that the response of the ui with a remote database will be
too slow for most people to tolerate, but there was something in post
#15 that made me think. What if the user pointed TinySBS to a music
library on an SD card or USB stick inserted in the Touch, and that music
library directory had a symlink to the network drive attached to the
router, which is manually mounted as a filesystem on the Touch as you
describe? Scanning would still be slow but at least the database
wouldn't have to traverse the network. Or do symlinks to remote mounts
not work? (I don't think I've ever tried)


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread alfista

DaveKen;496129 Wrote: 
> I have spent 50 years working in the manufacturing industry,in fairly
> high level positions, picking up ideas on how they function on the way.
> Basically, the management board devise the strategy, make someone
> responsible for making it happen and allocate the resources (financial,
> physical and personnel) to facilitate this.
> The normal way this functions is that Developers get on with
> developing, not with stopping developing to respond to forum questions 
> -  no wonder everything is running later and later. The person
> responsible for executing the strategy creates a team with the aim of 
> everything coming together at an agreed date. The Sales and Marketing
> guys then do their bit with the aim of getting the market poised to
> respond on the agreed date (possibly plus a contingency period).
A thorough description of a development procedure under which there
never would have been a Slim Device to begin with.

DaveKen;496129 Wrote: 
> It's all about creating a team that works and what Logitech have created
> for the Touch is a disfunctional 'team' and a complete shambles.
Maybe you're right, unlike you I don't have that kind of first hand
information about the situation within Logitech.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread DaveKen

AudioFrog;496135 Wrote: 
> People! The complaints here show just how materialistic and impatient
> our society is. It's just a music player. Do you not have an MP3 player
> or a CD player already? Is your life at a point where your biggest worry
> is when you can get your Touch? Do you not have other hobbies or
> interests? Do you think the Touch would be important to you if you lost
> your job tomorrow or if a family member became sick? Grow up and get
> your priorities straight. It's just a plastic box with a screen, nothing
> magical. 

Hi AudioFrog,
We're not discussing my problems here, several though there may be :-).
If you want to do that, start another thread :-), and I'll do my best to
contribute constructively  -  I may even benefit from it, who knows?

Logitech have a problem with the release of the Touch, that is an
undeniable fact, to try to pretend otherwise is crazy, so let's get back
on topic. IMHO it's doing neither Logitech or their customer base any
favours by ignoring the problem. In the absence of reliable OFFICIAL
information the rumour mongers will flourish and none of the rumours
will be helpful to either. The answer is simple: - Logitech should come
out and come clean, OFFICIALLY, and announce a release date that
customers can make a buying decision on, even if that is Christmas 2010
or 2011. The fact that they can't and/or won't suggests that events are
controlling them rather than the other way round.
Shambles I call it, shambles.
Bah humbug!!!
Disgruntled of Sheffield.


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[SlimDevices: Touch] Touch start up time?

2009-12-16 Thread mecouc

I'm thinking of getting a Touch as I like the idea of not having to keep
my PC on all the time (I'm considering a Sheevaplug + SB3 from Ebay as
another option). 

If the Touch runs linux, then presumably you have to wait for it to
boot up when you turn it on. How long does this take? I don't want to
have to leave my Touch turned on all the time because it takes 3 minutes
to start up. 

How much power does it consume? I've looked, but can't see this
information.

Slightly less important, presumably it has to be shut down politely
too, and can't just be flicked off at the wall?


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread AudioFrog

People! The complaints here show just how materialistic and impatient
our society is. It's just a music player. Do you not have an MP3 player
or a CD player already? Is your life at a point where your biggest worry
is when you can get your Touch? Do you not have other hobbies or
interests? Do you think the Touch would be important to you if you lost
your job tomorrow or if a family member became sick? Grow up and get
your priorities straight. It's just a plastic box with a screen, nothing
magical. 


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread DaveKen

mherger;496100 Wrote: 
> > 
> Get over it, lay back and enjoy the music.
> 
> Michael

That's exactly what I would like to do, if only I could get my Touch.


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Re: [SlimDevices: Touch] Has the Touch release date been delayed?

2009-12-16 Thread DaveKen

erland;496041 Wrote: 
> Have you tried calling your retailer where you pre-ordered the product
> ?
> That would be the logical place for Logitech to make official
> information available. This is just a community forum where some members
> of the Logitech team happens to be moderators and members in.
> 
> If you want a accurate date, you can't get a better one than from one
> of the lead developers who really knows what's left to do. 
> 
> If you want an official date, you really need to contact the retailer
> that let you pre-order the product. I suppose this would be some
> Logitech sales person of some kind. This sales person would also be the
> logical place to forward your complaints to, but I suppose you have
> already done this ?

Hi Erland,
First, my order was placed DIRECTLY with Logitech  -  you should try
contacting them as a customer and see what response you get  -  believe
me it isn't a very enlightening experience. But that is missing the
point  -  as a customer who has ordered a product and forwarded payment
for it, is owed, at the very least, reliable information on it's
delivery, and this information should be supplied automatically and not
have to be begged for.
I have spent 50 years working in the manufacturing industry,in fairly
high level positions, picking up ideas on how they function on the way.
Basically, the management board devise the strategy, make someone
responsible for making it happen and allocate the resources (financial,
physical and personnel) to facilitate this.
The normal way this functions is that Developers get on with
developing, not with stopping developing to respond to forum questions 
-  no wonder everything is running later and later. The person
responsible for executing the strategy creates a team with the aim of 
everything coming together at an agreed date. The Sales and Marketing
guys then do their bit with the aim of getting the market poised to
respond on the agreed date (possibly plus a contingency period).
Apparently there is no problem with the hardware so the Production guys
have done what they should. It's all about creating a team that works
and what Logitech have created for the Touch is a disfunctional 'team'
and a complete shambles.
It is not the job of a developer, no matter how senior or 'in the
know', to provide product release dates. That is the job of an official
'public face' of the company, otherwise the company can continue to do
exactly what Logitech are doing, namely hide behind the statement that
they have not missed any launch date because they've never officially
issued one.
The release of the Touch has been a complete and utter shambles and for
anyone to try and protest otherwise is ridiculous, IMHO.


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